Presentation on Map Reviews Nearby

Pavilions in Thousand Oaks

4.3 (137) 1135 Lindero Canyon Rd, Thousand Oaks, CA 91362, United States

Location on the map

Thousand Oaks, Ventura County, California, US

Phone: +1 818-597-1261
Site: https://local.pavilions.com/ca/t...

Opening hours

Monday:6 AM–10 PM
Tuesday:6 AM–10 PM
Wednesday:6 AM–10 PM
Thursday:6 AM–10 PM
Friday:6 AM–10 PM
Saturday:6 AM–10 PM
Sunday:6 AM–10 PM

Edit info

Total reviews rating 4.3

137 Reviews for Pavilions 2024:

Review №1

2024-05-30 19:38:49

It’s a little expensive for a grocery store, but it’s local and pretty well stocked. never had any problems with the staff. Only three stars because they have reserved all these parking spaces for drive up orders and when you try to order online, it doesn’t work. For instance on the front page website it says here’s season and a picture of strawberries and you click on the picture and then it takes you to produce and says they have no berries in stock. But it’s strawberry season and I was the other day and there was plenty of strawberries. So I tried to call the store to find out how to arrange an online order for pick up (I hurt my back and it would be a huge bone to not have to go around the store with the cart and collect my items) and of course there’s a voicemail which is hard to navigate and nobody ever seems to pick up. So I’ll just keep ordering what I can from target, that has a very easy to use online ordering system. And pavilions should stop advertising and reserving parking spaces for a service they cannot figure out how to provide.

Review №2

2024-05-18 03:05:57

Been going here for many years. Always fully stocked and everyone who works there is super nice!

Review №3

2024-05-12 17:31:58

Very rude staff. at the checkout they don’t smile, they look at you with rolling eyes, they don’t answer your request for bags

Review №4

2023-08-13 04:16:05

The store itself is just as you’d expect - has what I need for reasonable prices in a good location. But I’m writing this review because there’s one employee who just goes above and beyond! His name is Isaac and he seems to always be working check out when I’m getting my groceries. He is very polite and also funny, and makes a nice connection with every person in line. He always makes my shopping experience nicer and puts a smile on my face! He definitely deserves a raise ;)

Review №5

2022-05-10 16:44:16

This store is my neighborhood store so I cant give it zero stars but..if it werent for 3 employees I would. The other 2 employees are just nasty mean. The store is always clean and pretty well stocked.

Review №6

2020-11-20 14:36:16

Always has fresh fruit and beautiful long lasting flowers, lots of choices, colors and prices. My Mom loves these roses!.⁰

Review №7

2022-05-23 22:58:47

Bill in the floral department of Pavilions build this beautiful custom corsage and boutonniere for my sons 2022 OPHS prom. Thank you! 😀❤

Review №8

2022-05-20 21:30:31

I live within a few miles from this store so I ve had the misfortune of crossing paths with some of the rudest and nastiest employees, specifically the cashiers and workers in the hot deli department. There is no need for me to go into the details since these people are not worth my time. Needless to say, I will NEVER shop here again. Kindness and compassion should be the minimum requirements for a human being so dont be fooled by the appearance of a pretty store when the people have no hearts.

Review №9

2022-05-16 00:06:00

The pharmacy and deli are superb. I never find long lines but I do encounter lots of smiles from the staff at each visit. They truly have the spirit of a neighborhood grocery. GH

Review №10

2019-07-14 17:32:37

This is our go-to neighborhood grocery store, not just because it is convenient, but because of their employees. My wife and I will search out the cashiers we love the most, including Pam, Lorin and Ray. The store is always clean and well organized. Their wine, beer and alcohol selection is excellent. The deli is excellent, too.

Review №11

2021-10-22 02:58:56

Abby in the floral department is amazing!!! I needed centerpiece arrangements at the very last minute and she delivered! She took the time to work with me on designing them and had them done on time. They were absolutely beautiful and reasonably priced. I highly recommend her and plan on using her for future events.

Review №12

2018-08-15 05:20:13

Clean. Learning where to find items. Still not some items i crave, but most of my grocery needs are met here. Deli sometimes slow and meat counter doesnt always acknowledge me waiting, when I am the only one there. Sushi guy is ALWAYS helpful and friendly and quick and appreciated. Ty

Review №13

2022-10-08 00:04:24

Clean well-stocked store. Staff is always pleasant and helpful. I was even able to get my Covid vaccines at their pharmacy, which was great because I lived nearby at the time.

Review №14

2018-10-29 05:27:08

Excellent produce and bakery sections with clean and pleasant merchandising coupled with friendly personnel makes for the gold standard of grocery retailing.Rick the pharmacist and his crew are the best and all were very helpful and compassionate during my Moms terminal illness...The floral areas are well stocked with usually fresh merchandise...Sign up for the USave program for big savings and so they know what people are buying at the store...Albertsons/Safeway should use this location as the gold standard for the brand...Love this place and miss the people big time...

Review №15

2021-11-19 19:18:42

Nice neighborhood store. Lindero Cyn. Rd. Westlake village Helpful happy long term employees. Customer for 30 years. The 2 -Ricks, pharmacists have been with them for over 30 years. Complete inventory. Fair prices.

Review №16

2018-10-20 20:37:20

When you see outside, very beautiful building. Even more better, lights on store outside more nice beautiful color like natural store old fashioned. Inside store, there is larger aisles have plenty different companies products not miss one, welcome any products on aisle. Rich area near farm.

Review №17

2018-11-22 18:09:55

This is my go to grocery store for their bakery items.Great cakes and pastries for any event. Also has a really good selection of fresh fruits and veggies. Its prices are a bit higher than Vons (same parent company) but for some of those special items Ill shop here gladly.

Review №18

2022-03-26 20:05:45

Friemdly staff,no long wait for checking out

Review №19

2019-01-25 18:58:02

The guy who was working the deli counter this morning needs some training. He did not greet me when I walked to the counter, he was absorbed with the computer he was on. When I asked him if I could get a sandwich he said hold on. It was rude and dismissive, so I said I guess your busy Ill go somewhere else. Its employees like this that bring down an otherwise wonderful store filled with nice people who work there. So when you go to the deli counter be prepared to roll the dice. You might get the nice girl or you might get this guy.

Review №20

2016-12-30 18:53:53

Its a good place for a quick stop, the prices are reasonable and the staff isnt scarce. However if you are able to go to different place amd arent looking for some quick shopping in the neighborhood I would suggest going that extra mile. They have great cakes though if thats what youre looking for.

Review №21

2020-06-23 07:06:31

Love this store. Everyone that I met that works there is friendly and helpful. Pam one of the cashiers is great, fast and proficient its a joy to go through her line

Review №22

2022-03-09 01:02:16

Nice and clean. Pavilions is a very high end market that has friendly people working there and have a good stock if items and specialty items for most types of food and cultures.

Review №23

2017-11-30 20:07:12

11/30/1712:10 pm - 15 people in line. 1 checkout open. Manager outside having a smoke, 3 employees bagging groceries. Can’t wait for amazon home delivery in this area.Better options elsewhere.Updated - Always jammed packed, always 1 line open while management is outside smoking or talking to other employees.

Review №24

2021-05-06 09:40:59

People that need to shop later in the day are usually left with empty shelves, watermelon fruit bowl, French bread, pet food, not many meat choices, deli prepared fried chicken. Forces the customer to possibly shop elsewhere.

Review №25

2018-07-11 18:39:36

This upscaled grocery store have the worst bakery worker in the history of baking!!!The baking goods are never fresh and when you ask for a fresh bread you get bad attitude and rolling eyes at you...Than when this worker give you her attitude she punishes you by cutting and packing the fresh bread at the worst manner possible!I talked to the manager about it for couple of times but I guess he don’t know how to address this issue.It’s a shame!Today my pregnant wife asked for a fresh bread and after attitude been given this is the bread she received, this is repetitive behavior that not acceptable, not in Westlake/North Ranch and nowhere else.Please fix this issue once and for good!Thank you

Review №26

2020-04-12 14:54:06

The staff are just plain dynamite -- always a smile and a friendly conversation. Produce section gets better by the day. I feel so fortunate to having them in my neighborhood. Thank you.

Review №27

2018-04-10 17:42:55

The deli counter has no system to alert servers working in the back that a customer is waiting at the deli case! Store personnel the best, produce department better than ever, great variety of baked goods too. Glad to see upgrade to Boars Head deli products. Primo Taglio still has some winners like Genoa salami. Oh, and the wine selection is nice.

Review №28

2017-02-03 21:53:48

This is our neighborhood grocery store, and the staff is very friendly, so we go here all the time. But it seems that EVERY time we come here with a list of items to get, INVARIABLY at least one item is out of stock. EVERY time. Thats very frustrating. I also wish they had kept their self checkout kiosks. Aside from that, no issues.

Review №29

2019-08-02 22:00:07

My roommate and I had the worst shopping experience of our lives today. Yesterday, I visited the store & was treated rather coldly by Lianne who acted as though my gift card was a food stamp transaction. I chalked it up as an over worked & judgemental cashier having a bad day. Today-my roommate & decided to pick up a few personal items for her- and ALSO return a bag of moldy English muffins. This was the 2nd time in 10 days that I had purchased moldy bread from this store. I told LIANNE about it. And explained that I am EXTREMELY allergic to MOLD. She seatched the contents of the muffins as if I were trying to make a a quick 1.49 buck at the expense of Pavillions. She took my original receipt and claimed that I was yelling about moldy bread. She refused ti give my receipt back. Demanded to see my ID & said: Redding,CA aloud. Her lips moved as she read. I said: I want to go to another register. GIVE me my receipt. She refused. Asst. MGR LUIS TOLD HER TI GIVE IT BACK AND HELPED us at another register. LIANNE said that I was yelling. Told customers IN LIBE I was yellibg. Threatened to REPORT me as a Care Giver. Demanded my 92 year old roommate pay for the items on the conveyer belt...my roommate has memory loss and doesnt carry cash or debit cards. And BESIDES-I am the 1 PAYING FOR THESE ITEMS WITH MY GIFT CARD!!! Lianne rudely told her, YOU NEED TO GET A NEW CAREGIVER! LIANNE ALSO stated quite harshly that she knew my roommate and that SHE WAS A CUSTOMER-INFERRING ALL THE MONEY I HAVE SPENT THERE IN 3 WEEKS DOESNT QUALIFY AS ANYTHING....I kept telling LIANNE & Luis that the money spent at Pavillions WAS MINE & not my 92 year old roommates money. Somehow-my words fell upon closed ears. Lianne upset my roommate & me. We were both so shaken that we rushed home to call the store mgr who was not in. Then we called the Customer Service number on the receipts I kept from previous shopping experiences at this location. Customers were glaring at me and 1 lady said she saw what happened but didnt want to get involved. This entire incident was truly sickening. And I feel sorry for anyone visiting from out of town that Lianne has pre-determined to be less than worthy of common courtesy, compassion, ounderstanding or a pleasant shoppibg experience. My roommate spoke to her son immediately afterwards (HE invited me to live as a roommate with his mother) 3 WEEKS AGO. His mother said this is not the 1st time LIANNE treated a companion rudely. I told both LIANNE & Luis I live here...my roommate & her son said WE DONT OWE AN EXPLANATION TO ANYONE. That includes LIANNE & the store manager. My roommate has lived here for 30 years & says she WILL NEVER SHOP AT THIS PAVILLIONS EVER AGAIN.

Review №30

2022-11-01 01:48:55

I am a new customer with the pharmacy. My experience today there was excellent. I am very happy to be with Pavilions pharmacy.Karen Wrigley

Review №31

2022-06-04 22:34:00

Love the Birthday Cake❤️Thanks Pavilions Bakery.Excellent job. Absolutely Delicious and Freshly made.

Review №32

2017-01-27 18:13:35

Your basic super market. It has lots of everything, including pre-made stuff for parties and quick dinners. I usually just get basics here and shop for fresh produce elsewhere, but I can always find what I need for a recipe here.

Review №33

2022-03-06 04:37:48

Clean, well stocked store. Lines can get long sometimes. Knowledgeable and friendly staff.

Review №34

2023-06-29 22:29:27

Great location for all you grocery needs

Review №35

2019-07-09 04:34:55

My all time favorite grocery store! Always stocked, friendly employees and good deals!

Review №36

2020-02-24 14:55:59

Only go here when I need something quick because it’s across the street from my home. Disappointingly expensive and never have any international items. So disappointing!

Review №37

2022-03-03 21:25:51

Jin or Gen or whatever the sushi chefs name is, he is so friendly and makes good creations.

Review №38

2018-02-17 18:17:19

I just had the olive bread fresh out of the oven and it was amazing. The employees were really friendly and really helped me.

Review №39

2018-01-05 14:52:18

Clean, spacious, and may be the only grocery within 2.5 miles radius. Located at the intersection of Kanan and Lindero Canyon.

Review №40

2022-01-31 02:24:29

Everything was in stock. Fresh sushi, delicious, and bakery on the right side. Will be back!

Review №41

2018-10-03 07:29:15

Lots of help if needed very friendly employees, meat dept had poor service, produce dept was great.

Review №42

2020-05-19 14:57:37

Love this grocery store. Great service, all the employees are so friendly.

Review №43

2020-06-18 21:18:12

A step above most large chains.Will be missing some items but service is good and selection is also good.

Review №44

2019-02-17 22:47:32

Best grocery store around. Great prices nd friendly staff.

Review №45

2018-10-30 04:15:50

Its a pretty store but not many choices and limited produce to choose from.

Review №46

2018-04-25 02:54:57

After work the shelf for fresh berries is pretty barren :P Ill go earlier next time

Review №47

2016-11-16 19:16:52

Is very clean and all vegetables fresh ... Frut salads very very fresh I recommend this store good prices and all people very friendly!!!

Review №48

2022-09-25 01:43:10

Store has everything. Very clean and stocked up.

Review №49

2020-04-30 18:33:10

Great place for grocery shopping. Wonderful staff. 6 stars.

Review №50

2020-10-03 02:34:59

A little more expensive than other stores, but at least its well stocked

Review №51

2017-09-02 00:41:05

A nicely stock store beautifully laid out when excellent selection and competitive pricing

Review №52

2020-12-27 03:29:27

Convenient local supermarket. Wonderful staffs. No lines.

Review №53

2017-07-11 07:54:24

Good quality produce. 4 stars because pricy and not a huge selection

Review №54

2017-10-22 23:15:58

My favorite market,everything is fresh and the store is always clean.

Review №55

2016-12-25 05:09:51

Very nice location for those that live near Lindero Canyon and Kanan. The staff is friendly and the prices are reasonable.

Review №56

2017-07-02 23:39:30

I like this place because of the variety of products, roomie layout and location. Prices and wait times are the only downside.

Review №57

2018-04-20 22:07:08

One of the last places that you still have great people taking care of you. Very friendly and efficient.

Review №58

2021-04-30 16:10:55

The staff is very helpful and you can pretty much get all the stuff you need.

Review №59

2019-09-16 11:07:31

The produce is my favorite. They often have fresh and vibrant looking produce

Review №60

2017-02-28 00:50:43

They went from a 5 to 4 because its always FREEZING in there. Always. Then from a 4 to a 3 when they got rid of self serve. From a 3 to 2 because now there are lines.

Review №61

2017-05-30 20:42:29

Great people. Very clean and organized store

Review №62

2018-12-24 20:15:04

Nice store, though the prices are higher than some.

Review №63

2022-02-01 20:31:04

We drove all the way out there for this. Best chocolate milk ever!!!

Review №64

2020-06-11 16:18:58

Always helpful and cheerful staff. Great selection.

Review №65

2020-05-03 01:32:42

Always clean, not crowded, no line, friendly staff. My favorite

Review №66

2022-02-13 23:41:48

Relatively good selection. The bakery is better than most.

Review №67

2017-07-08 01:50:26

It is always clean, produce is fresh, and crew is courteous and pleasant.

Review №68

2023-06-05 20:40:46

All kinds of great selections!

Review №69

2021-01-21 20:38:41

Big, beautiful, clean, friendly staff. Definitely 5 stars.

Review №70

2017-04-18 15:58:50

Local market in Oak Park -- Nice staff, great alcohol selection.

Review №71

2023-01-24 02:35:58

My wife always gets deals randomly

Review №72

2017-05-30 15:18:17

This store needs a self check out. Or express line. After we suggested manager did.

Review №73

2021-01-21 06:28:31

Easily the worst management in a 50 mile radius. This is the place to go if you want to hear um...Im not sure.

Review №74

2021-02-03 22:07:57

Not a great place, everyone is coughing and there is a crazy manager that yells at customers.

Review №75

2017-06-09 21:07:01

Nice modern, clean and comfortable !Prices are a bit high.

Review №76

2020-03-10 02:38:30

They had what I needed, in stock and well priced.

Review №77

2020-09-03 17:43:06

Large store, clean, modern. Nice layout.

Review №78

2020-06-24 02:36:18

If you love the Oscar the Grouch get service from the flower department 🌼

Review №79

2017-12-17 04:36:17

Always good selection. Never crowded.

Review №80

2017-02-01 16:35:58

Jason in Deli, Michael the Butcher and Sean the Mgr. are terrific!

Review №81

2017-02-14 06:43:14

Nice selection and layout. Fine products.

Review №82

2021-02-03 16:19:17

Not bad kind of over priced tho

Review №83

2017-10-05 03:17:17

I like their bakery and their collection of different fruits

Review №84

2018-06-16 22:09:07

Nice market. Good place to shop

Review №85

2021-04-01 17:07:27

They have a great sushi chef

Review №86

2021-05-20 20:11:09

Staff there is great especially Karen

Review №87

2017-05-27 16:13:47

Produce looks better than actually tastes

Review №88

2019-09-28 18:47:53

Spotless. Well stocked. Courteous staff.

Review №89

2019-03-02 10:51:06

The market sushi was actually good.

Review №90

2021-04-23 00:41:03

Karen in Liquor Dept really knows her beverage

Review №91

2019-06-11 19:26:38

Clean store. Did not have ketchup packets

Review №92

2021-07-10 23:55:30

Store could be kept a little cleaner

Review №93

2017-11-14 23:28:38

U can find everything fresh

Review №94

2022-01-04 08:01:46

Nice place to get groceries

Review №95

2017-09-16 07:03:24

Clean store nice people

Review №96

2022-08-05 01:20:39

Worst place ever to go grocery shopping!!!!!!!!!

Review №97

2017-12-18 06:08:50

Nothing special. Needs broader selection of items.

Review №98

2018-06-10 01:56:13

Went to refill water from Glacier vending machine

Review №99

2019-05-25 22:29:23

Always fast, easy and friendly

Review №100

2022-11-25 20:18:55

Fast service at pharmacy

Review №101

2021-01-13 00:34:37

Well stocked and friendly

Review №102

2023-07-09 03:55:07

Review №103

2021-07-14 21:26:50

The best people right there

Review №104

2021-08-28 13:33:38

The staff very cooperative

Review №105

2017-04-13 20:09:42

This place always has what I need.

Review №106

2018-09-29 01:44:36

Its like vons or ralphs

Review №107

2018-08-11 18:36:25

Friendly helpful staff.

Review №108

2018-05-12 21:24:04

Short lines and friendly staff

Review №109

2017-09-24 23:32:09

The pharmacist Rick is the best

Review №110

2020-11-08 04:05:42

Everyone here is very helpful

Review №111

2018-01-13 15:35:18

Always a clean store.

Review №112

2021-12-05 05:19:22

Fair way.

Review №113

2022-12-01 08:20:16

Nice!

Review №114

2017-12-24 01:33:07

Good deal

Review №115

2021-10-31 17:56:07

Great store

Review №116

2021-07-02 17:41:58

Great staff!

Review №117

2021-02-22 01:16:00

Awesome!!

Review №118

2016-12-19 01:34:27

Long lines lately...

Review №119

2017-09-08 15:46:09

A bit pricy!

Review №120

2020-03-12 02:16:18

Way overpriced....

Review №121

2017-11-20 20:54:31

Excellent

Review №122

2017-11-16 17:12:01

Good

Review №123

2017-12-14 04:09:56

Nice stuff

Review №124

2017-06-16 17:44:44

Lovely

Review №125

2022-02-27 03:26:47

Clean

Review №126

2019-09-08 23:48:33

Good producers

Review №127

2020-02-29 22:27:31

👍👍

Review №128

2017-09-12 19:20:29

Unfriendly service

Review №129

2017-10-07 17:25:05

Good location

Review №130

2023-02-09 05:54:51

Grocery store

Review №131

2017-11-30 01:06:50

Review №132

2022-02-12 18:37:18

Review №133

2022-09-18 20:59:08

Fresh and bright shopping environment

Review №134

2017-12-28 22:49:01

Good discounts super customer service wow.

Review №135

2019-07-22 22:01:06

Very nice hallway

Review №136

2020-08-03 01:47:06

Goodnnnn

Review №137

2021-10-21 20:59:36

Well