Pavilions in Burbank
Categories
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Grocery store
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Bakery
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Butcher shop
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Deli
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Florist
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Grocery delivery service
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Organic food store
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Produce market
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Supermarket
Location on the map
Burbank, Los Angeles County, California, US
Phone: +1 818-567-0257
Site: https://local.pavilions.com/ca/b...
Edit info
Site: https://local.pavilions.com/ca/b...
Opening hours
- Monday:5 AM–11 PM
- Tuesday:5 AM–11 PM
- Wednesday:5 AM–11 PM
- Thursday:5 AM–11 PM
- Friday:5 AM–11 PM
- Saturday:5 AM–11 PM
- Sunday:5 AM–11 PM
Total reviews rating 4.4
199 Reviews for Pavilions 2024:
Review №1
2024-05-04 23:40:49From the moment I walked into Pavilions, I was impressed by the exceptional cleanliness and the well-organized aisles. The store is spotless, providing a welcoming atmosphere that makes shopping not just a necessity, but a pleasure.The variety of products available is remarkable, from exotic fruits and artisan breads to organic snacks and gluten-free options. Pavilions truly caters to all dietary needs and preferences, making it easy to find everything on my list and more.What sets Pavilions apart, however, is the extraordinary service. The staff are not just employees; they are service-oriented superstars who go above and beyond to assist customers. Whether its helping to find a product, offering recommendations, or simply sharing a smile, their dedication does not go unnoticed. It’s clear that customer satisfaction is a top priority here.Every visit to Pavilions is a delightful experience, thanks to the helpful staff and their outstanding product selection. It’s reassuring to shop at a place that cares so much about its customers and maintains such high standards. I highly recommend Pavilions to anyone who values quality, cleanliness, and first-class customer service in their shopping experience.
Review №2
2024-02-07 07:21:00Love!! Have their fresh pass and its worth it! Free delivery & lots of times to pick from. Pick up option is great. Shoppers are pretty good at picking out quality produce!! They have a better rewards & coupon program than ralphs or any other store. Customer service chat is helpful as well. Love this grocery store overall!
Review №3
2024-04-19 17:47:22Had an unpleasant visit to this store this morning. The self checkout machine skipped one of the discounts from the weekly digital coupons I had clipped. The attendant at self checkout had no clue what to do and she went to get help. I waited almost 10 minutes. Employees kept stopping by and asking me what the issue is and would then disappear. They were not able to resolve the issue or figure out what to do. I ended up having them remove the items from the scanned items and I paid for the rest of my stuff. Never had such an experience at any of these chain stores. Wont go back to this store again.
Review №4
2023-05-13 22:39:28I’ve ordered from here a few times using DoorDash and it’s always been a great experience.They offer a variety of arrangements for just about any occasion.I recently ordered the sunflowers that come in a mason jar and for the money it was such a great gift!
Review №5
2021-04-14 23:24:56Burbank pavilions, I would rate above Whole foods.....Plenty of variety with quality products..... staffs are friendly too...Fresh vegetables, frozen foods, Dairy products, Bakery, Wine collections etc etc is too good....Bakery and fast food counter is having plenty of varieties....Inside the store they have star bucks and us bank....Plenty of parking place outside...
Review №6
2024-05-07 23:34:23Had an incredibly disturbing, weird, and inefficient experience at the meat department today. Asked the individual working there, with the name tag “Yancey”, to please give me a little less than a pound worth of carne asada. He then, without wearing any gloves, with a disturbing look on his face, proceeds to pull out the meat into the bag, weigh it (it was 1.34 pounds), and wrap it in paper with his meat juice covered hands, with absolutely zero expression on his face, and gave it to me over the counter. I couldn’t even take it so I just walked away, what an absolute nut.
Review №7
2024-06-10 01:24:41I encountered a young employee named Eric who helped me at checkout. There was no interaction from him - no hello or thank you. He rushed the older woman ahead of me before she had even gathered her things. This is the second time at this location I’ve encountered such poor customer service (luckily the other employee appears to have left). I’d like to shop here since it’s the closest store to where I live, but I won’t be returning.
Review №8
2024-04-15 03:33:10This review is for their pick up service. Every time I order there is either something missing or the wrong version is bought without me getting a notice to replace. Will not be using this service anymore. So frustrating. I called once I got home but was asked to call back tomorrow as no one in that dept was there to help me. Writing this after the 3rd time of this happening.
Review №9
2024-05-12 06:01:39Kinda expensive but what isnt now-a-days. But besides that great customer service always happy people there ready and willing to help. THANK YOU!
Review №10
2024-03-03 22:41:04Great store, great selection & fresh items but the Bistro staff is rude & often ignores customers. I’ll probably still shop there when I’m in the area but I’ll definitely be getting lunch somewhere else.