Paulina McDonald - State Farm Insurance Agent in Sunnyvale

Review №1

2024-03-22 15:16:47

Ive been customer for more than 10 years and incredibly impressed with State Farm Insurance-McDonald Agencyespecially with Paulina Z. McDonald who is the driving force.Theyve consistently provided excellent service and helped me find the best insurance policies for my needs.The team is incredibly knowledgeable about all types of insurance.They take the time to understand my individual circumstances and recommend policies that offer the perfect balance of coverage and affordability.Theyve always been friendly, helpful, and responsive whenever Ive had a question and consistently been able to find me competitive rates from reputable insurance companies.

Review №2

2023-10-01 00:52:05

Paulina has been my agent for 13 years and we have multiple policies with her including home and auto. Paulina, Brian, and her team provide excellent service, respond to requests quickly, and handle claims efficiently. They explain policies very clearly and help to identify all relevant discounts. Paulina also takes a personal interest in clients and their well-being. Whenever I speak with her, she asks about my kids and family. Shes been a great agent!

Review №3

2023-12-13 00:58:14

Paulina and her team consistently deliver top-notch service in every interaction with their insurance services. We have been loyal customers of State Farm for nearly five decades, here in the bay area, CA, we wholeheartedly recommend every member of her rockstar team, including Katherine, Brian, and Cathy. State Farm, under Paulinas leadership, offers exceptional service and coverage, earning our highest recommendation.

Review №4

2024-04-12 16:11:59

Paulina and her team are the best to work with in all of Silicon Valley! They will educate and take care of all your family needs, with the heart of a teacher! Customer Service is their speciality!

Review №5

2023-12-16 02:44:10

I have used Paulina McDonald and her team for close to 30 years. Started with liability insurance for my small business, auto, home owners and then she suggested a long-term-care policy. I had only about 4 claims over the years including a home invasion and collision. All claims were handled totally fast, professionally and fair. Highly recommend this agent.

Review №6

2023-02-03 00:44:57

I have been a client of Paulina McDonalds for over 30 years. Paulina is the most proactive, engaging agent that I have ever worked with over the years. I have always been extremely impressed with her level of professionalism and expertise. She has been helpful in guiding me through the many policies and products I have added over the years, and always finds the right coverages for my needs. She makes me feel like Im her only client and ensure that State Farm always resolves any problems to my satisfaction. I completely trust Paulinas word and recommendations, and I would highly recommend her to anyone who is looking for superior service, experienced and knowledgeable recommendations, and a trusted resource for your family.

Review №7

2023-01-18 19:21:05

I have known Paulina and been with here for about 25 years, have all my insurance policies with her and she is the best in the insurance industry. She is very attentive to all the details of the insurance policies, very knowledgeable and is able to explain the policy very well with the intention to get the best coverages and price on the policies for me and my family. Paulina is always very proactive in keeping me update on any changes that can benefit me. I highly recommend Paulina and her office professional staff for all your insurance needs. You will not be disappointed if you contact her office.

Review №8

2023-07-25 00:12:07

Paulina and her team are amazing! Ive been with them over the years. The service is excellent and prompt. Brian has recently been very quick and accurate in handling a couple of policy changes for us. Highly recommended.

Review №9

2023-06-14 22:21:24

Paulina and her team have performed at the highest level of service consistently in every interaction weve had with her insurance brokerage. Weve been customers of State Farm for nearly 50 years beginning in Illinois. We highly recommend everybody on her team including Katherine, Brian, and Cathy. State Farm and Paulina provide premium service and coverage and we give them our highest recommendation.

Review №10

2022-01-11 05:20:19

Ive been a customer for over 25 years with Paulinas office and have always been treated very well. The service is excellent and prompt. Ive had absolutely zero issues and rely on Paulina and State Farm to financially protect myself and my family against any accidents. Paulina cares deeply about her customers and always suggests ways to save money or better protect myself and my assets. I never felt forced to choose one path or another and Ive always been given clear options and good advice. Paulina and her staff are highly recommended.