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Patrick Lau - State Farm Insurance Agent in Diamond Bar

5 (182) 3333 S Brea Canyon Rd STE 110, Diamond Bar, CA 91765, United States

Patrick Lau - State Farm Insurance Agent image

Categories

Insurance agency
Auto insurance agency
Life insurance agency

Location on the map

Diamond Bar, Los Angeles County, California, US

Phone: +1 909-598-1899
Site: http://patricklau.net/?cmpid...

Opening hours

Monday:9 AM–5:30 PM
Tuesday:9 AM–5:30 PM
Wednesday:9 AM–5:30 PM
Thursday:9 AM–5:30 PM
Friday:9 AM–5:30 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 5

182 Reviews for Patrick Lau - State Farm Insurance Agent 2024:

Review №1

2023-12-29 16:46:17

Patrick Lau-State Farm has been a reliable choice for my insurance needs. The team is knowledgeable, courteous, and always ready to assist. Their commitment to customer satisfaction sets them apart, making it a great agency to work with. Patrick Lau State Farm offers not only professional service but also creates a welcoming office atmosphere. The team is friendly, and their approach to clients is warm and accommodating. This, combined with their expertise, makes every visit a positive and reassuring experience. The office atmosphere reflects a commitment to exceptional customer service.

Review №2

2023-10-02 20:31:32

I had the pleasure of working with Priscilla for my car insurance needs, and I couldnt be happier with the level of service she provided. From the very beginning, Priscilla demonstrated a deep understanding of the insurance industry and took the time to thoroughly explain my options.What sets Priscilla apart is her unwavering commitment to finding the best coverage at the most affordable rates. She was patient, attentive, and always available to answer my questions, making the entire process smooth and stress-free.Not only did Priscilla help me secure the perfect insurance plan, but she also went above and beyond to ensure I understood the terms and benefits. Her dedication to customer satisfaction is truly commendable.If youre in search of a car insurance agent who combines expertise with exceptional customer service, I highly recommend Priscilla. Her professionalism and genuine care for her clients make her an outstanding choice. Thank you, Priscilla, for your outstanding service!

Review №3

2023-12-29 16:51:55

My experience with State Farm insurance has been consistently positive. Their customer service stands out with knowledgeable and friendly representatives who are readily available to address any inquiries. I feel confident in recommending them to others seeking a trustworthy insurance provider.

Review №4

2023-10-12 22:36:26

Priscilla is a super profession agent! I have the best experience of choosing my car and home insurance with her. She is so patient and kind to answer all of my questions. And she walked me though the process to end up sign contract with State Farm. She did even provide help and suggestion when I have a flat tire on the highway! I will definitely stay with her of my all future insurance purchase.

Review №5

2023-12-28 06:10:33

I am genuinely impressed with Patrick Lau, my State Farm Insurance Agent. He and his staff are very knowledgeable, reliable, professional, and personable. Truly dependable and among my most trusted business relationships.

Review №6

2023-10-12 23:14:07

I would like to extend my heartfelt appreciation for the exceptional service Priscilla provided as my car insurance agent. Her prompt responses and commitment to securing the best possible insurance deals for clients have made a significant impact on my experience.I feel fortunate to have her as my insurance agent, and I am genuinely grateful for the exceptional service her provide. She is a shining example of what a dedicated insurance agent should be, and I couldnt be more pleased with her efforts.Thank you, Priscilla, for your outstanding work and your commitment to ensuring that your clients receive the best possible insurance solutions.

Review №7

2023-10-13 03:10:01

I have stayed with them for almost three years and my auto and house hazard insurance are all State Farm’s. My agent Priscilla is nice, professional and responsive. I’m very satisfied with my previous claims or questions I have at any time, so I strongly recommend Priscilla and Patrick Lau State Farm Insurance Agency.

Review №8

2023-12-29 17:11:07

I highly recommend Patrick Law-State Farm insurance agent. His professionalism, attention to detail, and personalized service make him stand out. Ive had a positive experience with him, and he has been responsive to my insurance needs.

Review №9

2023-10-24 17:42:33

State Farm handles my business and personal insurance. They are always friendly and super helpful with any issues I might have. My family and I have been using their service for 10+ years and we are very satisfied. Highly recommend.

Review №10

2023-10-18 05:40:55

Excellent customer service. Our agent Michelle is great and courteous. We had quite a few inquiries and she always tend to our needs immediately. We were lucky to have her on our side! Thanks Michelle.

Review №11

2023-10-13 00:45:20

This State Farm insurance agency is very professional. Patrick and all the agents work there know exactly what they are doing. They not only answer all my questions patiently, but also provide me with the best options that meet my expectations. I finally don’t have to worry about everything I’m insured for. It’s a very pleasing experience to work with them. Highly recommend!

Review №12

2023-10-12 22:43:13

Ive been working with Patrick and Manie for over 10 years and they never fail to support me in every way needed. They are very responsive through email and phone, never try to push anything you dont need and always provide very clear explanations to make insurance easy and straightforward to understand. 100% recommend their services!

Review №13

2023-10-13 18:08:40

Priscilla has been so helpful. She is professionally help me with my auto and home insurances for a long time. Shes also very responsive to my requests and questions.

Review №14

2023-10-17 05:29:10

I have been very pleased with the high professional level of service I have received from their insurance service representative, Gigi. In addition, Gigi is very knowledgeable about numerous financial products and has helped me take advantage of several value added promotions offered by financial institutions associated with their insurance agency. Gigi and Patrick Laus office are real gems here in Diamond Bar and provide a great deal of value to our little community.

Review №15

2023-10-23 21:26:14

Shopping for a trustworthy insurance agent that has your best interest at heart? 不用再找了, 這家是最好的! 高效、貼心、知識淵博. You need to have Patricks staff in your life. Weve been with them for over 25 years and have always felt taken cared of. Anytime we have a change in cars, homes or had to file claims, we knew we didnt have to worry about a single thing. Patrick truly has the most caring staff. Manie is our go to lady. Hearing her voice on the phone and I know everything is going to be ok. Shes efficient, knowledgeable, professional and working with her feels like your own sister is taking care of you. I would highly recommend Patrick Laus office. As you can see from other reviews, he has other staff members that are great too. Patrick, if youre reading this, Manie is the best! I dont know what Id do without her.

Review №16

2023-10-13 23:25:16

The staff Priscilla is super dedicated and responsible. Our whole families love to work with her. She is very professional and helps us a lot.

Review №17

2023-10-17 03:58:43

Fabulous job working with Gigi. She is so nice and professional. She explained to me with patience. She has great customer service. I will introduce her to my friends.

Review №18

2023-05-04 22:25:29

His staff Priscilla is being super helpful. She patiently and professionally help me take care my cars insurance for a long time. Shes also very responsive to my requests and questions. I stick with State Farm only because of her.

Review №19

2023-10-25 22:50:16

Have been using this agent since I purchased my first car. Priscilla is very professional, patient and quick. Always solved my problems in no time. Would recommended.

Review №20

2022-07-11 19:24:22

Patrick and his team are professional and trustful!Priscilla is the staff who have been taking care of our family insurance for a decade. She always provides us ample information promptly to compare, and helps us make the best decision to save money and cover all needs. I have referred many friends to her over the years with nothing but positive comments from them.They will be my choice for the next 10 years & Strongly recommend!

Review №21

2021-02-25 19:18:18

Julia is the best agent I’ve worked with! She is very knowledgeable, friendly and honest. I had difficulty finding home owners insurance because my home is located in the hills. State Farm offered good coverage at a very good rate. Julia suggested options that saved me money on all 3 of my policies. I also spoke with Priscilla on occasion and she was also very friendly and knowledgeable. Julia has always taken time to explain something whenever I called with questions. I’d highly recommend them to anyone.

Review №22

2023-12-28 05:18:53

It was a pleasant experience with the team. The staffs are super helpful with our claim inquiries. Provided detail guidance on how to submit claims and helped to track the claim status!

Review №23

2021-02-25 15:19:28

Patrick and his staffs Michelle, Priscilla, Manie and Julia are particularly helpful. They always take the time to assess my situation and offer affordable options for me and my family. Periodically they call to make sure my coverage is still appropriate for my needs and make me aware of potential discounts. Theyre not pushy like other companies. They strive to meet individual needs. Thank you so much for your thoughtfulness all the time. You guys are amazing!!! I highly recommend Patrick Lau and his team members.

Review №24

2023-11-06 17:51:59

My family has been working with Patricks office for almost 20 years. They have always been great. Very helpful and very responsive to any requests we have.

Review №25

2021-08-26 00:32:33

I work with Priscilla directly and she goes above and beyond to help me. Not to mention, she is also very patient, professional, courteous, and knowledgeable.Although I’ve never worked with other agents on a claim, I can tell that they are very customer-centric. Because whenever I call/have some general questions, they are very courteous and helpful as well!All I can say is if you’re comparing rates and looking to switch to another insurance provider, you should consider agents from this office! Pick up that phone. Give them a try. Go!

Review №26

2021-02-26 06:15:47

I just switched my auto, home and umbrella insurance from Farmers agency to State Farm Patrick Lau office. Never thought much about insurance agents until I met Michelle who is hands-down the best insurance staff that I have ever worked with. She is trustworthy, super responsive, and an amazing problem solver. Her focus on customer service is the best in the business. For example, she proactively helped me to report a claim then kept track on the information. She puts customers first! Another example, she helped me resolve my proof of homeowner insurance to my mortgage lender in rush. She just can get things done correctly and quickly for mr that makes my life so much easier!

Review №27

2021-02-25 18:53:41

So glad I found Patrick Lau office. Profession and passion for all our family needs, not only for our cars,home, but also for bringing me a umbrella with additional liability protection as we have 2 teenagers young drivers.... Plus go further to help us with our investment for our retirement life. Michelle, Julia,Manie, Priscilla provide awesome service they always respond quickly to ALL my questions also make sure that we have the best deal. I feel like Patrick and his team is definitely looking out for me. I have also referred others to here and they have the same feedback. Even when if I am not in the southern California area, they can still help us out. If you are not working with Patrick and his team. You MUST have a try!!!!

Review №28

2023-10-24 19:26:52

Had a question about CD/ investment products. Call and talked to Manie Hsu. Shes very well knowledgeable, answer my questions and help me with what I need. Ended up with a CD account that she had recommended and Im very happy with my decision. Thanks again Manie!

Review №29

2021-02-23 18:42:12

Priscilla in the office is specially professional and patient. She helps me to take care of my business insurance policy in LA, efficient on processing all my requests. It really helps a lot on my business and I dont need to worry about anything. All the other office staffs are super nice as well and Im glad to have State Farm! Thanks a lot!

Review №30

2021-02-26 00:15:23

Super helpful and quick. Getting a life and auto insurance policy with them is quick and State Farm is a great company for when emergencies happen. Patrick Lau office is great. I love Michelle she makes sure to keep their office in my mind and makes sure we get policies quickly and emailed fast.

Review №31

2021-02-25 20:35:23

I would highly recommend Patrick Lau State Farm Insurance Agency. They have always been there for me. I been with them over 20 years!! Prompt and Courteous! Priscilla is my main contact and she has been awesome to deal with. Mr. Patrick Lau is very professional and really cares about his clients. If you need any type of insurance, please give a call to Patrick Lau’s State Farm Insurance!!!!

Review №32

2021-02-25 21:50:49

Although State Farm as a company may have a good business model, Patrick and the staffs in this office Priscilla Michelle,Julia,Manie are what makes it outstanding! They not only do their jobs for taking care of our auto, renter, life insurance exceedingly well, but also invest in us on a personal level. Always professional, they make you feel as though they actually care about you as a family. Thank you all for always being there for us.

Review №33

2021-02-26 00:47:42

Positive: Professionalism, ResponsivenessI purchase Home Insurance, Life Insurance & whole family auto insurance from State Farm insurance more than 10 years. Pricilla was the one who helped me set up those insurance policy. She go through all the policy for me & explained to me in detail. Sometimes, she will give me multiple option to save more money on my insurances. If you ever need anyone to assist you with your insurance, look for Priscilla. Super helpful, patient and knowledgeable.

Review №34

2021-02-26 00:08:22

This office is awesome great! Michelle, Julia, Manie & Priscilla. Each of them has been nothing but responsive, extremely helpful, knowledgeable and super friendly to take care of our car and home insurance for my whole family. They doing very good with communication via phone text or email too which is a big plus. I love their customer service very much and strongly recommend them to everyone for all your insurance needs! Thank you Patrick, Michelle, Julia, Manie, Priscilla. You guys are super!!!!!!!!!

Review №35

2021-02-24 00:18:25

I have been working with Patrick Lau for over 20 years. Priscilla is my favorite agent! She is attentive, prompt and helpful. She goes over all the policies detail by detail making sure you understand your policy. They make sure you get the most bang for your buck.

Review №36

2021-02-24 02:06:36

I switched to State Farm insurance when i first purchase my car. Pricilla was the one who helped me set up my car insurance. She went over the detail of my package and give me multiple option to save more money on my insurance. If you ever need anyone to assist you with your insurance, look for Priscilla. Super helpful, patient and knowledgeable.

Review №37

2021-02-22 23:39:20

I transferred my auto and home insurance to Patrick’s office from Mercury. I am happy for that move, not only because the price but also the professional service. All team members Julia, Priscilla, Manie and Michelle perform excellent work always responds to my questions in timely manner answering all my concerns. If you are looking for great professional service I highly recommend Patrick Lau office!

Review №38

2021-02-26 00:46:28

Such a great office to work with! Patrick and his team members Michelle, Manie, Priscilla, and Julia are always friendly & willing to assist with all my insurance questions! They will go into every detail with me to make sure I wont miss any benefit I can get from StateFarm. They always help me to save money and at the same time get the best way to protect my benefits and interest. I feel extra secure because I know I am being covered and someone is always there to have you cover.

Review №39

2021-02-25 15:27:22

Our experience is very wonderfull. Everyone at this office is very friendly and very helpful as soon as every time you walk through the door there is a very pleasent atmosphere. They make us feel very welcomed and comfortable. Michelle, Julia, Priscilla and Manie are very nice, and sweet always make it easy for us and I strongly recommend State Farm and Patrick Lau office to anyone looking for insurance plans and advises Thank you Patrick, Michelle, Julia, Priscilla and Manie for all your great service and support!

Review №40

2021-02-26 00:14:04

I love this office very much. I have my car home and life insurance with Patrick, Michelle, Julia, Priscilla, Manie... Everyone is so friendly and happy. Greet you and help you as soon as you walk in and direct you to exactly where you need to be. They are just as great over the phone as well! I Highly recommend Patrick Lau office to anyone.

Review №41

2021-02-26 00:16:54

I went to their office on yesterday for my life insurance and mutual funds 10:30 appointment with Patrick. I couldn’t be happier with my visit with him. He took the time to answer my all questions that I had, and i also made a few small adjustments that he was able to help us with on the spot. Too many times clients only offer criticism, I wanted to take just a moment to share that Patrick Lau is a wonderful agent and his team members as well.

Review №42

2021-02-26 00:10:30

A huge shout out and Thank you to Michelle. She helped turn a normally inconvenient trip to the office into an informative and pleasant visit over the phone during pandemic period. Her pleasant attitude and thoughtful mind was refreshing. I have been a client of State Farm for so many years now with my auto homeowner life insurance and will be for many more as long as people like Michelle are part of the team! You also can tell the entire team here really treat customers like family. Thank you Patrick, Michelle, Julis, Priscilla, and Manie.

Review №43

2021-02-22 21:28:41

Priscilla is very knowledgeable, professional, responsive...All that you are looking for. She was with another State Farm office a few years back, I like her so much and I literally followed her after knowing she works in Patrick Laus office. She is my agent for over 8 years and she will continue to be my agent!

Review №44

2021-02-26 00:22:57

Excellent customer service. Julia, Michelle and Priscilla they truly have my best interest in mind - checking my auto insurance renter life insurance discounts, making sure I have enough coverage, introducing me to additional products that are offered, & all while keeping my budget in mind - for these reasons I highly recommend Patrick Lau office.

Review №45

2021-02-26 00:08:27

They are very helpful. Michelle takes the time to assess my situation and offer affordable options of my car homeowner umbrella life insurance for me and my family consideration. Periodically she call to remind me about payment to make sure coverage is good and make me aware of potential discounts. She is not pushy like other companies. She strive to meet individual needs.

Review №46

2021-02-26 00:58:36

My experience with this office has been immaculate. Patrick as are the representatives Michelle Manie Julia Priscilla are very friendly and helpful. They make sure you get the best for the right price. I would refer this office to anyone. My experience has been awesome!👏👏👏👏👏

Review №47

2022-12-20 23:44:54

I met with Patrick and Joseph to discuss various insurance coverage questions I had, and they were both so incredibly helpful to me. Im sure their wealth of knowledge and abundance of experience will be helpful to anyone who reaches out to them.

Review №48

2021-02-25 02:45:45

Patrick’s office is great on life and mutual fund products. Priscilla is specifically very helpful on helping me reviewing my life policy and make sure I fully understand, and Patrick is so experienced on mutual fund products. My whole family have IRA accounts with this office. Thanks, Patrick and Priscilla, and everyone in the office!

Review №49

2021-02-26 00:08:09

Best insurance agency office I have been Staffs are the BEST!! Always offering to help and always there by your side! They provide a better coverage for our auto home plus umbrella insurance with reasonable pricing compare with my current policies so that I decided to switch my auto and home insurance from Traveller to Statefarm. If you are looking for a better option to make a change. Highly recommend come to this office. You won’t be disappointed!!

Review №50

2021-02-26 00:54:18

Finding out our car was a total Loss, couldn’t of been handled any better by anyone. Michelle went above and beyond to help me and to get everything finalized. We were so impressed with this super animate, positive, professional, friendly, thoughtful, and faithfulness staff member. Not to menchine just a really nice sweet person. Great atmosphere, love the new building, love this lovely team. Thank you so much Patrick, Julia Priscilla, Manie, and Michelle for all your help and hard work!!

Review №51

2023-12-31 04:18:32

We are very happy with their service. All of our inquiries were been handled in a timely manner.

Review №52

2021-02-26 00:49:39

Selflessness love in this office. I’ve been known Michelle for 6 years and used to be staying with Farmers insurance for many years till my friend got involved a car accident while she was driving my car on Friday night. As my Farmers agent office was closed so I called Michelle right away. Even though I am NOT a State Farm customer. She was still guided and helped me over the weekend including a Sunday. She walked me throughout the entire claim process super patiently. Her response was always quick on phone conversation or text. She even ran extra miles to arrange me a tow, to find me a body shop around, to follow up the status progressively, and kept encouraging me everything will be fine. What she done was really touching. Loving people unconditionally without return thats the reason why I decided to switch my insurance to State Farm. I very enjoy to work with Patrick, his awesome team Julia, Priscilla, Manie and State farm as a whole. God bless you.

Review №53

2021-03-03 22:03:52

My family and I have been with Patrick Laus State Farm office for many years. I highly recommend getting in touch with Julia with any insurance needs. She is good-spirited, informative, professional, and provides great customer service.

Review №54

2021-02-25 18:15:53

I have been insured by Patrick for years! Priscilla, the agent under Patrick, has been amazing and responsive to my claims throughout the years. I had price check with other insurance companies, and Patricks rate is very competitive. Would definitely recommend to my friends to get insured at Patricks.

Review №55

2021-02-25 23:11:17

After 7 years in USA, we are very happy that we met this agent, very professional, trustable.We have shifted our Work Comp, Liability insurance also Auto insurance to them; they provided us professional service and save money for us.My agent is nice lady Priscilla Feng.值得信赖的Agent！！

Review №56

2021-02-26 00:56:01

Patrick and his team Michelle, Julia, Priscilla, Manie are extremely friendly, helpful, and passionate in regards to finding the best quote for me very responsive and professional. If your looking for insurance Patrick Lau is the place where you should be going for ! I really appreciate Patrick and your team for helping me out especially during pandemic period. Thank you Patrick, and your amazing crews.

Review №57

2021-02-25 21:24:04

Priscilla Feng in this firm is the reason that I have been using State Farm for my insurance policies including car, home and rental properties. Shes professional, responsive, and really taking care of me as if I were one of her own family members. Highly recommend!

Review №58

2021-03-01 19:44:27

I enjoyed the great services from Priscilla on all my insurance needs including auto, home and earthquake insurance. Thank you very much, Priscilla! You provide very good recommendations and clear explanations. It is a pleasure working with you!

Review №59

2021-02-25 21:11:10

Phenomenal service! One of the workers, Priscilla, was very helpful in answering all of my questions in a professional and friendly manner! Along with this, all of the staff here are super welcoming and patient to help me in my transition to this State Farm location. I’ve recently switched to this State Farm and I can say I’m here to stay for the long run. Highly recommend!

Review №60

2021-02-26 00:42:18

I have been with Patrick since 1991 for all my insurances (houses, cars, umbrella) as well as life insurance and mutual funds. All his staff members (Julia, Manie, Percila ...) are very friendly, responsive and professional. Most of my relatives are also using Patricks service since then! I strongly recommend Patricks service to all! Ray Wong

Review №61

2021-02-26 00:10:32

Priscilla has been my insurance agent and I truly appreciate her patience and knowledge! I always feel welcome when I come into the office and she is always friendly and willing to help.

Review №62

2021-02-24 18:25:58

Been working with Priscilla for almost 5 years. She’s really helpful and care about the customers concerns. Moreover, all of the staffs are professional and very attentive. I will definitely recommend using State Farm.

Review №63

2021-02-23 18:42:47

I have been with State Farm a few years now. I was able to reach Priscilla when ever I had questions regarding my policies or issues. She would give me several recommendations for shops when I needed things fixed for my cars based on feed backs she gets from her other clients

Review №64

2021-02-27 05:01:33

Patrick Lau has been my insurance agent for over 20 years. Really appreciate his teams outstanding and professional service. I highly recommend his service to anyone looking for a new insurance carrier.

Review №65

2021-02-24 23:45:20

Priscilla has been my insurance agent for over 4 years now and I truly appreciate her patience and caring attitude when dealing with my cases. There’s many reasons why I haven’t switched to a different insurance agency and she is one of the main reasons why.

Review №66

2021-02-25 20:11:24

I have all my insurance and retirement investments in State Farm agent Patrick Lau’s office for 20+ years. From my contact with his staff, they showed courteous, understanding and listen closely to your views. They are clients oriented and give sound advice to you anytime you need. To name a few of his staff: Julia, Manie, Priscilla, Michelle are all very professional insurance workers in this field.Patric Lau has profound knowledge in insurance and retirement investments. He is always ready to approach clients and give appropriate advice to your needs. His sound advice on retirement investments is one of the best in town. I am well satisfied with his office on handling of my insurance and investment needs and I strongly recommend you to approach this office for your insurance and retirement needs.Hin C

Review №67

2021-02-26 00:54:09

I have never had to use my insurance before and then months ago happened. I got flat tire on my car so I called my agent office to see what my options where. Michelle was very friendly and helpful. She walked me through reporting the emergency road side service claim and I learned things from what I didnt know. After speaking to her I decided to file my first claim. She set up the call to help me to report a claim and kept tracking status for me afterward to make sure if everything was going smoothly. I never enjoyed paying car insurance but STATEFARM really have your back. Next step is getting my house insurance through them! Thank you everyone at the Patrick Lau office — Patrick,Priscilla, Julia, Manie and Michelle for looking out for me and taking a good care of me. I really appreciate it. May God bless you all.

Review №68

2021-02-26 00:42:47

I have been working with Patrick’s office for over 15 years. The service from Julia is professional and qualified. Beside the house and vehicle insurance, now we are start working on the coming life health insurance as well. 5 stars for sure!

Review №69

2023-10-20 02:44:42

Priscilla helped a lot to me on my situation for my car insurance, ppl who’s new to US, please always find her for help!

Review №70

2021-02-26 00:46:41

Julia is the best! Shes always happy to help whenever I have questions about my car and home insurance. She is awesome and I love working with her.

Review №71

2021-02-23 22:57:02

I have been with this office many years and they always provide professional services. Priscilla recently helps me to negotiate my home insurance and assist me with most informed insurance policy. I am very satisfied with their service.

Review №72

2021-02-25 18:21:23

I have been with State farm more specifically Patrick Lau office for several years and they are the best insurance office I have ever dealt with they have always answered any of my questions and have been very knowledgeable in their field.I would recommend State farm and Patrick Lau office 100%. Thank you Patrick, Julia, Priscilla, Manie, and Michelle for all your great service .

Review №73

2021-02-26 00:30:51

Patricks agency has excellent service. He reviewed my life insurance with me and explained all the benefits of having it. I really enjoy working with his agency.

Review №74

2021-02-25 21:12:59

Patrick is an excellent State Farm agent. He and his staff are very professional and courteous. Michelle is especially nice and helpful. I would highly recommend their service.

Review №75

2021-02-26 00:57:27

Special thank for Michelle gave me a wake-up call. I was noticed that i am not as prepared for the unexpected as i thought and prompted me to get a life insurance with State Farm for the first time in my life as the COVID-19 pandemic and my friends injured by a car accident.... Everyone in this office is pleasant, helpful, professional, and looked out for my BEST INTEREST --- all while giving me realistic suggestions and plan around based on a true picture of my financial health to figure out what type of life insurance I need and to consider what I have in place to support loved ones. Right after, I decided to switch my auto insurance from Esurance and plus to get a renter insurance with State Farm too. Probably the smartest decision I made!!! Now I have peace of my mind with protection across-the-board. Thank you Patrick, Michelle, Priscilla, Julia and Manie for watching over me and supporting me always. State Farm is the best !!!!

Review №76

2021-04-02 20:36:01

It was such a pleasure working with Priscilla . She’s knowledgeable, responsive, professional, so nice and always have the clients best interest. I feel safe knowing she is there for us always.

Review №77

2021-02-22 21:09:11

Priscilla is literally one of the most professional insurance agent that will get you the best rates possible.Whenever I call, I speak with her and she always make things so simple to take care of. Thank you for all you do!!!

Review №78

2021-02-22 20:47:17

Julia is my favorite agent! She is attentive, prompt and helpful. I have been working with Julia for over 10 years on different policies. She is your go to agent! Highly recommend

Review №79

2021-03-11 18:09:36

State Farm agent Mr Patrick Lau, my agent for decades. Patrick, a certified Chartered Financial Consultant (ChFC) the Advanced Financial Planning. I transfer my 401K from previous employment into State Farm mutual funds, I like that my account is easy access and Patrick is always there to answer questions anytime I need to. It’s wonderful!

Review №80

2021-02-24 18:13:01

Priscilla is very professional and knows her craft. She helped me find the best deal and solved my issues. Would recommend her to anyone.

Review №81

2023-10-25 17:09:10

State Farm Insurance - Manie are particularly helpful with all my Insurance questions. Excellent Service

Review №82

2021-02-24 05:40:21

Priscilla is a very detail oriented professional insurance agent. She provides many useful tips and packages that minimize my expenses in different insurance policies. AAA+

Review №83

2023-10-17 20:32:42

Priscilla is the best supporter I have even found is US, she is capable, friend and competent, thanks!

Review №84

2021-02-23 09:21:05

Priscilla is very professional. She is knowledgeable about the business, always courteous and responsive to provide the best solution for me. She is absolutely the best agent!

Review №85

My personal greatest friends.and professional agent for Ms. Julia Ng & Manie Hsu, & Micelles ⋯etc., who they are currently in the Patrick Liu’s office, they are always with very very wonderful service for me。 Especially Julia Ng who I’m following her the best service over for 20 years. Thank you for your survey.

Review №86

2021-02-26 00:28:18

I share the news with Michelle that we brought our new family member Yuzu home. She reminded me that getting a pet insurance can be an important decision—-have to purchase it at the right time and to pick a company I really trust, especially if we want to insure Yuzu for several years. Luckily, we might not know without her reminder that State Farm also carry pets insurance. We have car and homeowner with Statefarm. Now we are working on getting pet insurance for Yuzu. Thank you Michelle for bringing it to our attention. :)

Review №87

2021-02-25 09:04:50

Patrick Lau has been mine and my familys agent for over 35 years. He has never once let us down and has not just been a fountain of good advice and never ending knowledge and support, but also been a good friend for me and my family. Whenever there is something that we need he is there for us and will exceed even more of our expectations.

Review №88

2021-02-26 00:30:35

I have my auto and hone insurances with Manie at Patrick Lau office. Manie has provided great options for the coverage of both insurances to meet my needs. She is professional and quick response.

Review №89

2021-02-23 18:58:39

My agent is very responsive and very detail-oriented with my policies. with their professional suggestions, I was able to pick the best ones suited my situation. they helped with both of my car and home insurance coverage!

Review №90

2021-02-25 21:58:41

Great office to work with. Patrick is very professional at what hedoes. Michelle is very resourceful and great manner. Will help youwith your insurance needs.

Review №91

2021-02-24 22:27:19

Yes, I like Priscilla, she is very helpful and a nice lady! I will recommend my relatives and friends to switch to State Farm. Ask for Priscilla Feng for help! By May Lo

Review №92

2021-02-22 22:41:18

All of the staffs are professional and very friendly. They care about their customers and always very helpful. I have been working with Julia for almost 20 years and she is the best!

Review №93

2021-02-24 04:00:37

Happy to insured all my car & home insurance with Patricks office, they are all friendly and professional, always give me best options & advise on my insurance business, Ive referred a few friends to them and will continue to do so in the future.

Review №94

2022-05-13 23:30:51

I’ve been working with Priscilla in this office for my auto, home and business insurance for many years, like their service, Priscilla is amazing, recommend her to all my friends

Review №95

2021-02-25 18:24:51

An agent named Julia was really helpful and informational during the time of my accident. She was very professional and patiently helping me get through the process and it was very appreciated.

Review №96

2021-02-28 23:05:49

5 stars to my agent Priscilla, she’s patient, easy-going and detail-oriented. It absolutely comfortable working with her.

Review №97

2021-02-27 06:19:13

Patrick is very patient in explaining the coverages of my auto, homeowner and earthquake insurance to me. He told me that liability section of the homeowner insurance covers me any where in the world if I cause injury to others unintentionally. I never know that, and thank you Patrick for sharing with me of how universal the liability coverage is.

Review №98

2023-12-28 16:23:58

I was very satisfied by the excellent service provided by Patrick Lau and his team.

Review №99

2021-02-24 05:56:06

Prisilla is my insurance agent, she’s very professional and kind. She responded promptly to my questions and requests every time and always tried her best to solve the problems.

Review №100

2021-02-26 00:14:53

No matter what I’ve needed help with my car and home insurance everyone in this office has been very helpful and always get things done in a timely manner! Special thanks to Julia, Priscilla, Manie, Michelle for being so professional and helpful 👍👍

Review №101

2021-02-28 22:23:17

Great service, great agent. Five stars to Priscilla. She has been very helpful and always patient. Highly recommend!

Review №102

2021-02-24 03:41:09

Julia is very patient and responsive regarding my questions and concerns. She also offers very honest and professional opinions. I would recommend her to people.

Review №103

2021-02-26 00:04:43

Julia is a patient and professional agent. She helped me and my family with all of our insurance needs for the past years. Thank you so much.

Review №104

2021-02-26 00:15:07

Priscilla takes care of my auto insurance and life insurance, before i planned to start the family, she give me good advice on setting up life insurance and health insurance so I can have fully protection for my family. Thanks, Priscilla

Review №105

2021-02-24 19:04:52

My agent is Priscilla Feng, she been very help for me in a professional way that I can’t remember how many years, is great have a Insurance agent like her, Give me all the professional support that I need, I am so glad and proud to introduce her to my Friends, because I know she will give it all to them, I am glad I got the chance to say thank you to her and State Farm, you really are good neighbor👍👍👍

Review №106

2021-02-23 00:18:22

We have been with this insurance agent for 20 years. The office staffs are friendly and humble, they offer very professional services and advises. We are happy with their insurance service

Review №107

2021-02-20 02:32:34

I switched to State Farm because Pricilla was very patient with me. She took time to explain to me the coverages. Thank you Pricilla.

Review №108

2023-10-16 15:58:00

Great customer service and good agent named Gigi. Love this person a lot!

Review №109

2021-02-23 22:12:07

Priscilla is a very knowledgeable agent, enthusiastic and willing to help, I am very impressed by her.I am grateful for her service.Jin Huang

Review №110

2021-02-25 00:51:58

Priscilla helps me to set up my homeowner insurance and advise the importance of life insurance, so my whole family is well protected. Thanks, Priscilla.

Review №111

2021-02-24 12:15:09

Very professional and responsive to my calls. Staff has a good sense of humor so I enjoy visiting with them. If there is a problem they will try help, not just give you another number to call and send you on you way. Very good service.

Review №112

2021-03-08 17:22:41

Priscilla was great to work with, very communicative, professional and responsive to all my questions! I highly recommend!

Review №113

2023-10-12 22:24:21

He’s very professional and patient with me. My problems were resolved very well.

Review №114

2021-02-24 21:18:12

Priscilla is very professional and responsive. I will definitely refer my family and friends to her.

Review №115

2021-02-25 21:47:38

Priscilla is professional and patient. She helps me to take care of my insurance policy ! Very nice

Review №116

2021-02-26 00:18:33

Priscilla is very professional and responsible, she takes care of our account very well, highly recommended! [愉快]

Review №117

2021-02-26 00:04:35

Compare few Agency, Patrick Lau Agency is the most professional Agency I work trough. The rep is very patient to answer my questions and help me do many analysis.

Review №118

2022-08-13 17:20:47

Great team, Priscilla is always available to help and answer questions; would definitely recommend

Review №119

2021-02-25 17:54:02

I bought insurance with other insurance companies before. Since I re-insured here, my home insurance, auto insurance, etc. are all here, because I have got a comprehensive insurance service, and many questions have been perfectly answered. I trust this company very much.

Review №120

2021-02-26 00:07:18

Patrick is so experienced on mutual fund and investment management, I rollover my IRA to his office a few years ago and the value keeps growing steadily, thanks Patrick.

Review №121

2021-02-25 23:38:16

Patrick and his staff are extremely knowledgeable about any insurance product, especially life insurance. Always a pleasure speaking with the team!

Review №122

2023-12-30 21:15:47

The office staff has been super helpful in claim process

Review №123

2023-11-04 17:22:09

The best insurance agents and company I have ever met!

Review №124

2021-02-13 01:00:52

All the office staffs are very friendly and knowledge, they can answer all my questions quick and accurate. If you ever need any insurance or retirement assistant, this is the place you need to be!!!

Review №125

2023-11-08 20:16:43

Appreciate on the professional, friendly and touching service at Patrick Laus office.

Review №126

2021-02-24 01:20:57

Julia Ng is the best and great agent in town, she always follow up with my insurance needs.

Review №127

2023-05-05 20:05:59

Priscilla is very professional and helpful. Highly recommended!

Review №128

2021-02-23 22:36:47

I will recommend this location State Farm agent Julia, very helpful, diligent and many mores to all my friends and relatives. Thank you so much!

Review №129

2023-10-13 00:20:16

The staff here are very nice, and they are able to reply on time with good attitude.

Review №130

2021-02-25 22:00:33

Good service, reasonable price, I became a long term customer of the agent for the service of the representative, Priscilla Feng.

Review №131

2021-02-25 19:34:57

Michele is super helpful I’ve known her for a long time and she is extremely helpful! The best worker in the office!! :)

Review №132

2022-08-15 19:00:58

Extremely helpful and proactive in ensuring my payments and account are up to date. I highly recommend!

Review №133

2021-02-25 19:36:05

Michelle is a very helpful person person and is highly capable of completing her job in any office setting.

Review №134

2021-02-24 15:54:00

Patrick is very knowledgeable about mutual funds and other financial products. I’ll call him whenever I have a question.

Review №135

2021-08-24 00:46:49

Great customer service. Thank you Priscilla for assisting me with home & auto policies.

Review №136

2023-10-20 20:56:26

The agent is super nice and response to message fast

Review №137

2022-04-02 17:49:03

Priscilla is very patient, she answers every question with kindness and patience

Review №138

2021-02-23 00:08:53

Priscilla is very knowledgeable, responsive and thorough. Highly recommend!

Review №139

2021-02-25 04:25:43

Patrick and his team (Priscilla) are really helpful and quick to respond to questions!

Review №140

2023-10-13 18:40:30

Very nice with customer, and also with high quality experience.

Review №141

2021-02-24 13:33:33

Great customer service! Patrick is very friendly to all his customers.

Review №142

2021-02-24 22:29:34

Staff have excellent knowledge to the program policies, procedures and good customer services.

Review №143

2021-02-20 00:47:13

They are very nice and helpful. Most importantly, they are very efficient and professional.

Review №144

2022-04-27 20:54:26

Priscilla is very helpful and responds so quickly!

Review №145

2021-03-03 20:21:15

Been with Julia/Patrick for years. Nothing but GREAT experience.

Review №146

2023-10-25 16:24:51

Excellent service, friendly staff

Review №147

2023-11-06 04:03:42

Good service, serious and responsible.

Review №148

2023-10-13 19:21:31

Fast service and always answers phone

Review №149

2021-02-25 17:57:47

The staff here are very professional and the service attitude is very good! good

Review №150

2021-02-27 07:44:44

Agents here are always very helpful and provide professional and prompt responses.

Review №151

2021-02-24 13:37:46

Customer service is fantastic. Would highly recommend.

Review №152

2021-02-20 02:35:19

Best experience ever! Very patient and professional!

Review №153

2021-02-24 07:18:51

The always do the best for me.Thank you so much.👍👍👍

Review №154

2023-10-13 04:14:29

Great service!

Review №155

2021-02-22 22:35:13

Excellent customer service with knowledgeable agent

Review №156

2021-02-22 23:55:29

Very nice and impressive service.

Review №157

2021-02-25 18:17:33

Julia is very nice 🙂

Review №158

2021-02-23 18:05:54

PRISCILLA IS VERRY NICE

Review №159

2021-02-25 18:18:05

Good

Review №160

2019-04-16 01:42:37

Kind and informal, always!

Review №161

2023-05-06 17:36:59

Good service

Review №162

2022-08-25 17:36:25

The direction posted on Google is wrong.

Review №163

2021-02-25 18:25:51

Nice service nice people

Review №164

2021-02-25 18:46:53

Very professional!

Review №165

2023-05-11 19:35:36

Great services!

Review №166

2023-07-13 21:35:12

We have been customers of Patrick Lau for a long time. Although there are many other insurance options, we still like Patrick and his teams friendly service and attentiveness to customers. They treat customers like family and friends. They are always hands-on. This is the biggest feature of his company. Today I asked Michelle some questions about home insurance. Her attitude was very friendly, professional and willing to listen. Moreover, the customized explanations and analyzes were easy to understand, which is rare and worthy of praise, because in todays society there are people who are dedicated to service and are serious and responsible. Its really rare. Thank you Patrick, his team and Michelle for such a wonderful experience!

Review №167

2021-02-25 22:24:23

Priscilla Feng:Ms. Feng is not only an elite in the insurance industry, but even more valuable is her enthusiasm, meticulousness, and willingness to help others.I remember that earthquakes occurred frequently in California last year. She took the initiative to remind us that apart from wildfires, the biggest risk in California is earthquakes, and helped us buy earthquake insurance in time. During the virus outbreak, she promptly introduced us to hospital medical insurance and helped me purchase the insurance in a timely manner. In particular, a heavy rainstorm during Christmas last year caused a sudden leak in our house. The vacation was not over at that time, and there was almost no one to repair it. After she learned about the situation, she not only helped us communicate and settle claims, but also tried every means to find a professional maintenance company to find and deal with the loopholes. Due to the timely processing, a bigger problem in the later period was avoided. secondary disaster. In addition, since we don’t understand English, as long as we find emails from the past five years, she will take the trouble to interpret them in a timely manner, even during vacation. Because of her thoughtfulness, meticulousness, and enthusiasm, we have more trust in her insurance company and feel that they have a keen eye for talent. Too many things to list, just be grateful.

Review №168

2021-02-25 20:35:47

Priscilla Feng: Since Ms. Feng became our insurance agent, our whole family has deeply felt the great convenience. Ms. Fengs enthusiasm, dedication, and rich professional skills have deeply infected us. A record heavy rainstorm at the end of last year caused serious leakage in the house we lived in. Moreover, it was during the holidays and it was almost impossible to find a qualified company to repair it. We were at a loss and extremely anxious. Although Ms. Feng was still on vacation, she promptly helped us settle the claim after hearing about it. She also went to great lengths to help us find the only professional company for maintenance in time, preventing further losses. Due to the language problem, they took the trouble to help us communicate again and again, so that our house was maintained in a timely manner and we avoided further losses. In addition, the emails we usually receive are all in English. Due to the language barrier, whenever we ask Ms. Feng for help, we will receive timely, detailed, and professional help. During the period of frequent earthquakes, we promptly helped us purchase earthquake insurance. During the peak period of the epidemic, they also enthusiastically helped us purchase hospitalization medical insurance. From Ms. Feng’s behavior, we not only realize the importance of professional insurance companies, the high quality of insurance personnel and their high responsibility for customers, but also treat customers as friends and relatives. Our family is proud to have an insurance agent like Ms. Feng.

Review №169

2023-05-06 00:13:05

Thank you very much to (Priscilla) Feng, who is very professional, enthusiastic and patient in introducing all insurance-related issues. Thanks to (Priscilla) for recommending the best insurance plan to me after careful comparison and comparison, and helping me get the best. The price, thank you!

Review №170

2022-04-01 22:15:10

It was my first time to work with Priscilla. Her working ability was very good, her responses were quick and patient, and the required information was quickly prepared. I look forward to more cooperation in the future!

Review №171

2021-02-23 01:38:53

The merchant Ms. Fengs service is first-class, nice and friendly, making guests feel at home; she is also professional and fast, and can definitely meet the guests all-round needs. Highly recommended, this kind of company and employees are worth owning and trusting.

Review №172

2021-02-22 22:38:53

Their agents are very attentive and professional, especially Ms. Feng. She put my perspective into consideration and helped me choose the most suitable plan. I am very satisfied that I switched to STATE FARM and received timely and considerate service.

Review №173

2021-03-02 23:18:33

Sister Feng is the first person I have ever met in the United States who is so helpful and professional. She is also very careful, patient and easy to understand. She is an elite in the industry!

Review №174

2021-02-25 17:33:52

The service is attentive and very good. It’s not just about insurance company services. Some private life will also be taken care of. very good.

Review №175

2022-03-29 22:53:20

Help choose an insurance plan with the right price. If you have any questions, please call us directly. I recommend it.

Review №176

2021-02-24 13:48:18

The service attitude is sincere, professional, efficient and reliable.

Review №177

2021-04-16 23:27:30

Priscilla Home Insurance, Car Insurance Specialty. Thank you very much.

Review №178

2021-02-25 21:53:28

Thank you to the insurance company for being careful and patient.

Review №179

2021-02-25 18:02:50

One word: good: professional! Attentive. Excellent service

Review №180

2021-02-25 17:46:33

The service is very good and the arrangements are clear.

Review №181

2021-02-25 22:12:58

Two words: very good

Review №182

2021-02-25 17:45:33

Not bad 👍very satisfied.