Parts Authority in San Bernardino

Review №1

2024-03-16 04:10:33

In one visit, I was able to buy my cars complete front suspension parts, the employees, all are experienced, helpful and gentle, I recommend you visit the place and wont be disappointed!

Review №2

2023-12-08 06:55:13

I bought brakes two years ago. Purchased a lifetime warranty- and called once one brake was squeaking. They said we have to order them - another two weeks for them to come in. Then get a call from employee saying they are in and it’ll be 10$ for “freightfee” and to switch the old ones out. So I took the old ones out and drove there to pickup new ones. Then I’m told by the employee on December 7th at 3pm- that he wouldn’t take the old brakes even though only one was messed up and I had purchased them from Parts authority only 2 years ago- and was quoted something completely different over the phone before brakes were removed. I had to purchase the brakes at full price again!!! Thanks to the employee. I won’t be going here again. Don’t bother buying warranty they won’t redeem. Had I know before I removed brakes, I would just bought cheaper ones somewhere else instead of being stuck having to pay full price !!! Don’t recommend!!! They won’t refund or exchange even with warranty.

Review №3

2021-09-16 17:37:00

I have a friend that works at this place and he said they get overworked and they aren’t very professional with the stuff they send out. I tried working there for a whole week but I didn’t feel comfortable the supervisors and managers all constantly tried talking to me and outside of work they tried following me on social media and messaging me just completely unprofessional

Review №4

2021-09-07 22:59:39

Best place to find your truck or car parts to be honest and cheaper

Review №5

2022-12-27 18:18:09

The entire team at this location are on fire, they are professional and kind even on stressful orders. I made a few mistakes on my end and they treated me as one of their own. I wish my company was half as good as these guys. Who ever is creating this good culture here is a great boss. Thank you for all your hard work guys!

Review №6

2024-01-11 02:18:04

Check here for local car parts unless you can wait to get them from Amazon which is usually cheaper.

Review №7

2021-02-03 01:42:32

Got there at 515. Its a very busy place. I figured it would be quite a while before they got to me. But only 2 minutes and i was being seen. To complicate things, i had an order from a different warehouse to return.....but it was all done in under 10 minutes. Very professional, with great attitudes by all. Oh, and VERY GOOD prices!

Review №8

2020-03-08 18:50:14

Great prices. They had the parts I needed. I would suggest they improve their customer service tho. It kinda seems like they dont like to interact with customers. Anyways they did a great job finding the parts me and my friend were looking for. Will keep coming back.

Review №9

2021-06-01 16:22:56

I rate no star If I could, I called to see about my hiring opportunity to work at this warehouse and as soon as I called the person over the phone was very rude, like they had a attitude, I was Interested In working for them when I called... but he was giving off a smart very smart attitude completely turned me off....for working for them. Im not going to work for people that are rude and inconsiderate with who they speak with over the phone.

Review №10

2020-10-06 00:49:51

I waited over 40 mins for apart they were still trying to find after given no more than 20 mins wait time. Idk if management changed but now Id travel to another city than to deal with that ever again. And the price wasnt even the best. Look elsewhere San Bernardino staff seems to be incompetent and not to mention rude as I seen people leave before me.