Parkway Club Apartments in El Cajon

Review №1

2024-06-17 17:09:32

Update: I moved in March and my car got broken into in June. I talked to one of my neighbors and theirs has been broken into twice. I lived in California for 3 years prior to moving to this neighborhood and never had to experience this. Even though it’s not the apartment complex fault but I took off 3 stars because no one should have to worry about that where they live. I did park on the side of the street but my neighbor doesn’t so due to the fact that there is no gate to the community, homelessness not too far away, and cameras that only cover certain parts of parking and the community I’m sure this will happen again to someone else.Older: My wife and I just move here in March. We absolutely love Raquel. She is the sweetest, kindest and honest person. She has been the only person we have really spoken to in our process. She is always on top of things and keeps great communication. We have not experienced any maintenance issues, so my review may change afterwards.This is a beautiful, quiet place and the renovated apartment are lovely and if you love modernize hooks you’ll definitely love it here. You get a key to the laundry, pools, gym, and spa. The have beautiful grills. The only con so far is that the windows are terribly thin which I wish I would have known prior to moving in because you can hear all of the cars drive by and everything all day. And once when a neighbor (older lady) didn’t like how loud my TV was they tried to open my door at 1am before ever trying to knock & tell me to turn the volume down. I had never met her a day in my life.

Review №2

2023-11-02 20:59:56

Well it was actually my 4th request on the matter. I had put in an emergency maintenance request because my freezer stopped working. I did it through the voicemail system and no one ever came out until I spoke with Christina in the office, for the first time. Manny came out that same exact day! I’m very pleased with how well Manny and Christina worked together to replace my whole refrigerator!

Review №3

2024-01-31 21:39:25

I recently moved In and the experience is great. Ive met Cody and Raquel in the office so far and they both have been very helpful getting us settled in and helping us with any issues weve had. Also, response from the maintenance team was really fast, we had some issues pop up the first couple of days we were here and they would be addressed and solved quickly. Overall, Im very satisfied living here.

Review №4

2024-05-09 14:43:46

We Lived here for only one year and let me tell you this place has great things about it but theres more cons than pros at this place. All these 5 star reviews are fake! First off they charged us a $500 holding fee which was non refundable. They turned off our water without a simple email or phone call. When we first moved in everything worked except for our refrigerator. Our first fridge only the fridge worked not the freezer then the one we got only the freezer worked. We had a 6 month at the time and we had to throw away most of our groceries! Took them 6 weeks to get us a working refrigerator. Theres always a woman screaming across my apartment. idk why or who it is Honestly its hard to tell whats going on. Landscaping comes every Thursday morning before 8 am so if you work late like I was they will wake you up. Maintenances door is below my apartment and they are always slamming their door aggressively. We get 2 parking spots if you have a 2 bedroom so that was nice. Also were right next to 1 of the 2 pools so during summertime its SUPER noisy with children screaming non stop for hours! I kid you not the parents weren’t even at the pool watching their own kids. Not only that there was a handful of times where 15-20 teenagers would hop the fence and play loud music until 11:30 pm which is past 10pm close time for the pool. The ironic thing is one time i was in the spa until 10 minutes past 10pm and one of the security guards told me to the pool was closed. Where the hell was this same security guard when all these teenagers were hanging out past 11. The carpet and cabinets are all updated and new but the slider and windows are HORRIBLE and just leave a lot of the outside cold air trapped inside the apartment. It Honestly feels like your sleeping outside and all the windows get condensation everywhere really bad at night so using A/C & heat is out of the question. During the day the apartment is colder than outside temperature. There is no laundry unit inside. Their laundry room was NEVER clean and their washers are outdated and wont clean your clothes properly. Washing your laundry here is really expensive which costs $20 for 4 small loads! Maintenance team is okay but understaffed. There was a major leak in our sons room and they had to fix that which was a big repair & things happen I get it. It did take them almost two months to get us a working fridge though which is not okay! Now that our lease is ending soon they raised our rent 257 dollars a month not including utilities which is ten percent. We decided to move out because 2,833 a month is expensive For El Cajon along with all the out of control homelessness digging in all the dumpsters. Also theres ALWAYS a police helicopter circling directly above our apartment for 2 hours describing the suspects description at least two times a week. Your apartment # doesnt match your mailbox # so its super confusing. There is a gym available but is very small and limited to what you can do. dont clean or dust off the gym at all. The leasing office is closed on Sundays so there no way to reach anyone if you get locked out of your apartment. Dog park area is horrible with lots of poo everywhere even on the sidewalks! So Look I know it sounds like I may have high standards but I just want to warn others that are considering to rent here at Parkway Club. Missionaries every week were knocking on our door but we didnt answer. We cleaned the apartment & filled in all the holes we made in the walls. Moved out on the 23rd of February and was still charged the full month which was a $540.00 difference for rent through a 3rd party app to pay rent and after everything we still owed them over $200.

Review №5

2022-05-04 00:12:48

Had the best experience at this apartment complex. My fiancé and I had been struggling to find an apartment that was in our price range, clean, and good reviews with available units. We were about to give up when we came across the Parkways Club apartments. The grounds were clean, everyone was very friendly and helpful and they offered some desirable amenities. Everything from two swimming pools, renovated grill areas, as well as a brand new Gym! They are also pet friendly and have two very welcoming dog park areas, which was perfect for us and my fiancés fur baby. Luckily we were able to find a fully renovated available unit with all of the things we were looking for. Once we decided to move forward with the apartment Dickerson made the application process easy and enjoyable. He walked us through the process and made sure to always be available whenever we had any questions. We were thrilled when we got the news we were approved! We are both very excited to move in and hope our experience living here will be just as pleasant as the walkthrough and application process. Thank you Dickerson for all your help and hard work!

Review №6

2024-04-13 22:49:05

My tour today was with Leah Nearhood, I would like to thank her for taking the time to give us (myself, mother and grandmother) a tour around the complex/facilities/units. She has been very patience, insightful, graceful, personable, & overall attentive to my needs/interests. As this is my first apartment, I’m pleased to have had this experience. I hope that you all get a similar, if not the same, as I did😊

Review №7

2024-02-28 01:30:31

Raquel and Leah helped me with a smooth transition into my apartment while I was on deployment. They communicated great, and responded fast, and always had an answer to any of my questions. Overall great experience.

Review №8

2024-01-14 15:27:55

This is sarmad, We were looking for a place and I thank God that I found it here. Everything is beautiful here and clean. The best thing is the people who work in the rental office. They are very nice people and helped us very much. I also want to extend my special thanks to Cody Ploos. He helped us a lot. He is a wonderful person. I highly recommend it if you are looking for safety and cleanliness, this place is for you.

Review №9

2024-06-08 01:45:38

If you like a 10% hike in your rent EVERY year this is the place for you. And dont try and suck up to my review because you know you never have time to talk to residents little boy!

Review №10

2023-10-13 00:34:37

First things first! If it wasn’t for Kristina we probably would have never moved in! I’m so glad she followed up with us! She made the move in process so easy! She always checks up on us and answers quickly if we email & always picks up if we call! She’s amazing and great at her job! Ashley & Chris are awesome too! They are efficient, professional and always kind!