Presentation on Map Reviews Nearby

Panera Bread in Auburn

3.9 (199) 2845 Bell Rd, Auburn, CA 95603, United States

Location on the map

Auburn, Placer County, California, US

Phone: +1 530-888-1845
Site: https://panerabread.com/en-u...

Opening hours

Monday:7 AM–9 PM
Tuesday:7 AM–9 PM
Wednesday:7 AM–9 PM
Thursday:7 AM–9 PM
Friday:7 AM–9 PM
Saturday:7 AM–9 PM
Sunday:7 AM–9 PM

Edit info

Total reviews rating 3.9

199 Reviews for Panera Bread 2024:

Review №1

2024-04-13 22:50:12

Great tasting quality food.... portions seem smaller than other lunch places... interior is surprisingly large and well furnished...may visit again

Review №2

2024-03-17 05:07:32

I survive. the food was amazing and the service was amazing. special special shout out to Cohen. Cohen gave me the best customer service Ive ever had in my life. he was very kind of respectful and and provided me with the best food. he he was also very cute and very attentive to what I said and really cared about what I was ordering. I really suggest you give this man a raise. he did. he did an outstanding job.

Review №3

2023-03-10 21:25:18

Just ordered my first Warm Bowl - Mediterranean with chicken. It looks nothing like the picture. I had about 6 pieces of arugula. It was drowned in sauce so it looked like a big pile of gravy. It doesnt taste bad but is about a 1/4 of what is shown online.

Review №4

2024-06-09 22:02:40

The girl at the register was extremely kind. There was a gentleman struggling due to esl and she took the time with kindness to help him. Way yo go. You dont see that kind of customer service enough. Our food was delish

Review №5

2024-06-23 13:49:41

They were sooo nice on a very hot day after I had finished my yard sale. Huge cup of ice water 💧 to cool me down without me asking 😅

Review №6

2024-04-28 21:31:35

The Tomato Basil BLT is marvelous! I added fresh avocado and 🤯🤯🤯👏🏾! Sweet cashier and kind. It was wonderful, refreshing! The Papya bottled Green Tea is fantastic! Thanks and Blessings.

Review №7

2022-05-03 14:54:28

Panera is Spanish for bread bowl. It so happens that Panera Bread is famous for their bread bowls and freshly made salads. Ive had both of those items, but this time I was craving a sandwich. The turkey breast sandwich was satisfying and didnt make me feel weighted down. They make eating healthy in a fast-casual atmosphere possible. They also led the healthy eating revolution by being the first to list calorie counts on the menu. This could be a good lunch date spot. Grab some healthy grub and get to know each other on the patio. If youd like to prolong the date, there are plenty of places to walk around in the shopping center or grab a beer at one of the local breweries. IG: SACRAMENTOHONEY

Review №8

2023-10-23 02:12:31

Pretty spacious location with indoor and outdoor seating, friendly service and pretty quick too. Appreciate the variety of baked goods and salads and sandwiches.

Review №9

2024-06-23 20:51:53

Kids working here are very nice. The restaurant is dirty and the prices have been increased to an unreasonable amount. Goodbye Panera…

Review №10

2024-04-11 02:51:27

Disappointed...small portions shrinking while the cost is up over time. Have to check order every time as it is not right often. Used to be fun but not a good value or experience any more. Sad...

Review №11

2024-06-11 01:26:41

Worst meal I have ever had at Panera.No longer have my favorite, the chicken salad. Prices for 1/2 sandwich was expensive. Probably will never return.

Review №12

2019-05-22 17:47:48

Ive been going to this location for the last 2 year. Over the last few months the business has gone down hill. Many of my orders have been messed up or just wrong. Management would offer a refund but the issues werent getting fixed. Today I ordered my usual breakfast sandwich and got one for my wife as well. As my wife bit in to her sandwich she hit something hard. It was the tip of a finger nail. It was the kind you get glued on and it was blue. After being discussed, I took the box and nail back to this location. The woman in the front acted like I was wrong and said we cant wear nails like that. The manager was nice and again offered a refund but still didnt act like they were going to fix the issues. I mean its pretty simple, its a blue nail with a star on it. Go find the staff member who has matching nails or a piece missing. I think this will be my last time visiting this location.

Review №13

2023-09-15 16:11:45

I ordered the Fuji apple salad without chicken. Apparently every salad at Panera bread is made with chicken and if you order one without chicken, they just pick out the chicken. Well, there was a few pieces of gross boiled chicken in the bottom of my salad. And the dressing was like Some kind of an oily goo. The greens weren’t very fresh tasting either. And way too many red onions. Maybe to cover up for the missing chicken? I know I went in kind of late as it was probably around 8 PM but, I usually expect better quality from Panera bread . it would be nice if the salads were all offered a salads and you could get chicken on them. Not everybody wants chicken on their salad.

Review №14

2024-03-23 20:53:47

Ordered from the drive thru, and once.agaim.we drove away without getting our complete order very frustrating..meals are costing more, but service seems.to be getting worse.

Review №15

2023-07-22 02:07:20

I popped into Panera the other day and picked up a buffalo chicken sandwich and a few pastries. The sandwich was slightly underwhelming with only three apparent ingredients for the filling; buffalo sauce (somewhat bland), sparse amounts of cheese and chunked chicken. However, the three pastries (bear claw, pecan bar, and a chocolate filled something) were delectable! I was surprised how fresh and tasty they were. The gentleman who helped me was very polite. I selected the $10-20 dollar price range in the Google rating although I spent $25 with a gift card and got the large sandwich and three pastries. I would have spent $10-20 without the gift card.

Review №16

2023-09-17 22:26:56

Panera is so right on; and this location is particularly nice and friendly. I like the seasonal variety, new menu items and cleanliness of the restaurant.The Panera Loyalty program, MyPanera, is a breeze. Always enjoy a reward cookie or other baked treat now and then.

Review №17

2024-03-23 14:15:12

If you cant even put a hat on right, and also appear to not know how to wear an apron, I have to assume that the quality of my food is going to be just as good. Unless we see some changes in this place Im not coming back. And since I wont be back in there its going to be hard for me to see these changes. Super sad fsce

Review №18

2022-11-10 20:53:55

This salad was 11.50. its 5 pieces of chicken, 6 croutons and a hand full of lettuce.

Review №19

2023-07-29 20:43:54

$45 drive-thru total for two delicious deli sandwiches, two small gourmet salads, and two refreshing drinks. But for all that we got to our picnic spot to find only 2 napkins, 1 drinking straw, two spoons, and no forks.Do better 🤬

Review №20

2022-07-07 02:04:09

Always consistently good food!I ordered my lunch a couple of hours ahead of time. However, it wasnt ready and had to wait 10-15 minutes past the time requested for pick up. Several other people were waiting for orders also. I felt that you must have been training new staff members. All of us were patient. ☺ I will be back!

Review №21

2021-10-08 23:42:23

This place is great. Very spacious and clean. It’s also a great place to study as well. The service is friendly and efficient. The food tasted good too. No complaints.

Review №22

2024-05-03 19:34:04

They hide hot water so you get 1 cup of tea for almost $4

Review №23

2023-08-18 13:14:14

Employees who were working that day were rude and speaking badly of management so that everyone in the waiting area and dining area could hear them . They were in the kitchen and back room. I learned more about their personal lives and dislike of working at Panera than I cared, too.

Review №24

2022-08-16 20:45:10

We used to eat there 2-3 times a week and loved it. Something changed, the bread was stale, the salad was not as green, maybe just a bad day, getting good help could be the why. A positive was the soup, still good! I will wait awhile before I return!

Review №25

2022-11-21 21:48:20

Ordered Mediterranean sandwich and it was mostly bread. Way too thick for the amount of filling (sparse) between the slices. Good flavor though. At least 5 dirty tables, not wiped down. It was not busy at this time, so no excuse. Also $4.95 for 1 cookie is a bit ridiculous. I wont be back.

Review №26

2022-12-29 02:20:09

UNREAL portion decrease! My steak sandwich had HALF the steak it usually does. I’m eating a massive piece of bread and this tiny little thin scrap of steak that has soiled into the bread before you’re halfway done. I guarantee ZERO of the employees working there would eat this. Unreal you serve this not expecting me to complain. $15 for steak flavored bread. Nice.

Review №27

2023-10-28 02:34:12

Slowest drive thru ever! If you plan on using the drive thru prepare to wait 20-30 minutes for your food. Otherwise good food.

Review №28

2022-08-23 00:03:52

Ordered a spicy chicken sandwich and wife ordered a signature chicken only to find out that they had no buns. How does a restaurant with the name bread in it, run out of bread buns.Chicken was dry and barely any sauce on wife’s sandwich. Buyer beware. Lemonade was tasty.

Review №29

2022-01-02 06:02:40

Great curbside pickup service. As posted below it tasted better than it looks!

Review №30

2022-09-14 20:03:40

I just spent ~$13 + tax on a cob salad and it was disgusting. Lettuce was wilted and starting to brown. There were only three pieces of chicken. No avocado. No egg. The salad dressing was bitter. This Auburn location must be under new management or something. I have taken out from here a few times in the last four years and was alway happy with what I got although I always felt the portions were rather small for the cost. But this last visit was just plan bad.

Review №31

2022-09-01 22:51:41

I hated it. The person taking orders was very impatient when I was trying to look on what was good. When I was asking questions like what does it bring or do you have this, he barely had any good and reasonable awners. The food was the worst. So simple and plain, and the mango smoothie was plain and with no flavor. If I could, Id put -10/5.

Review №32

2023-07-25 14:24:11

I tried to use the drive t;hrou for the first time. Two cars in front of me. The gal at the speaker asked me to wa;it a moment. The two cars in front of me left and :I just drove throu :I was not going to sit and wait for the gal to take my order if she would ever ret;urn to the speaker

Review №33

2023-06-29 02:16:29

Items missing on a to go order. Very rude young lady when asked about the missing item. She proceeds to hand me an unwrapped piece of bread for an order that could have been anyones. I then asks for a bag for it and she shoves it in the bag and tosses it on the counter and walks away. Very unprofessional.

Review №34

2022-08-31 18:46:03

I work near by and the last time I came in I ordered a chicken sandwich in the drive thru at a non busy time. I ended up wasting 25 of my 30 minute lunch break just waiting for the sandwich then by the time I finally got my sandwich and to go back to work I didnt have time to eat it. Fine things happen. This time I went in and decided to order ahead to not have the same issue. I went through the drive thru at the time the app said it would be ready by and was told it was not ready and would not be by the time I got to the window and was sent to wait in curbside for the order. I had to wait over 20 minutes in curbside for an order I put in 15 minutes before arriving. Will not be coming back to this terrible place

Review №35

2022-08-29 15:01:07

Holy cow, this Panera location lets me down time and time again. I work nearby and so sometimes go for lunch and sometimes I swing by before work. Every time I have gone I have had to wait much longer than the time it has said for my order ahead, which is a problem when you have a timed lunch break. Furthermore they have no idea how to run a drive-through! When they have a large order in the drive-through that will take a while to complete, instead of having them go park in curbside and allowing the people behind them to go they just make us all sit and wait for the large order! Furthermore I have had to go in several times because they have given me the wrong order! I am not sure what their criteria is for hiring, but they need to rethink it. I have not given up on Panera however I am giving up on this location because they are terrible!

Review №36

2022-06-07 00:13:14

I came through the drive through just a little bit ago and ordered my usual Chipotle chicken avocado melt. Usually its been good, but today my sandwich was really dry with no Chipotle sauce and no avocado! Minus 2 stars, one for the missing sauce, and one for the missing avocado. I wont hurry back for half made lunches. This is basically a grilled cheese sandwich without the butter and a little chicken and bacon. DRY!!!

Review №37

2021-04-03 18:54:40

I ordered $54 worth of food at the drive up window. When I tried to pay with exact change i was told they dont take bills over $20. Not only is this bad policy its against the law as I pointed out Printed right on the bills THIS NOTE IS LEGAL TENDER FOR ALL DEBTS, PUBLIC AND PRIVATE that means they must take it unless the rules have changed

Review №38

2021-01-09 12:29:34

The food is good at times and then it can be garbage. The service at times is the same. Just ate there last night ordered 3 salads and got 1 plastic wear to use. (Yes, a bit nit picky) but its obvious i need 3 plastic wear. It fun to eat a salad with your hand in the car..This time the food was good, hence the 2 stars. Check your order before you get to far away to get it fixed.

Review №39

2020-01-13 15:03:53

Service was great, they were busy, but efficient. Enjoyed my half sandwich and salad. There was an inset gas fireplace that added extra warmth on a cold day. Food came out in a timely fashion. Convenient location, plenty of parking in a mall with a good variety of shops. They could have cleaned the tables better, but the self bus stations were kept uncluttered.

Review №40

2021-08-14 20:48:20

This place is delicious. My go to is the BBQ chicken sandwich and BBQ chicken salad. Do the pick two and you get the best of both worlds without overloading your stomach. The service is quick, they also do Doordash pickup and delivery. So, easy give stars for me.

Review №41

2019-11-06 04:20:18

Very fresh and flavorful. I unfortunately came on a day they didnt have any cream soups. The BLTA sandwich was very good, all produce was fresh and flavorful. The only drawback is ordering from a register, and picking up your food. Service personnel was okay, not great or personable.

Review №42

2020-08-26 18:04:06

Did a drive through order and they added an extra unwanted dressing to my daughters Mediterranean Warm Grain Bowl. Wife went in to have them fix it and they made the same mistake a second time. Fortunately she checked before leaving and they did get it right the 3rd time.They should just call them grain bowls and drop the warm from the name. I ordered these books several times and they are never warm. They are good and I like the ingredients but they are just not warm.

Review №43

2021-11-16 04:16:41

Ordered a Chipotle chicken melt, added bacon and avocado. Bacon was chopped in little pieces so it wasnt worth paying extra for, since I could barely taste it. Also manager was eating at the drive thru window not wearing any gloves, and scratched her hair multiple times, then touch my napkins and put them in the bag. When she handed me my food I asked for manager, since I wasnt sure if she was or wasnt, she got an attitude once I informed her of her hygiene habits and was like do you want me to make it over? Who would want that? I informed her that I would like someone else to make my food, she very angrily took my food to some other place, not where I could see her or it any more and had someone else bring me my food. Very poor customer service.

Review №44

2022-11-20 04:10:23

Im writing this review simply because I dont think there should be a panera bread rather then a mom and pop shop. They charge 10.83 for a Mac and cheese? is it really that good, nope its mac and cheese..WAYYY OVER PRICED.

Review №45

2019-06-05 00:25:45

Love the Steak & Arugula sandwich! But its better without the tomatoes. My friend had the Steak & Cheddar sandwich. It was good but they made it on a sourdough baguette instead of the ciabatta bread its supposed to have. Service was friendly and the food came pretty quick. But it was after the lunch rush.

Review №46

2022-12-08 23:49:47

Food was great, service terrible, a very rude little girl who worked there was glaring the whole time i was there and i asked her for something and she told me to, go over there. 11/10 would not recommend if you see the small rat like girl with brassy blonde highlights and nose piercings, youll get nothing but stds and poor service

Review №47

2022-02-22 15:00:33

Not very busy in the morning for breakfast. Appreciate the healthy options like steel cut oats and smoothies. This location also has a drive thru. Very clean inside and many seats available. WiFi worked well for getting some work done.

Review №48

2022-12-08 17:50:38

This is the only Panera location that makes dashers beg for the customers order. I will never be a customer myself because of this reason and encourage others to avoid this location. They accuse dashers other stealing orders when its likely any of the 20 random homeless folk loitering about iin and outside its store.

Review №49

2021-08-24 20:54:38

The food is good, however I feel is overpriced. I ordered from the drive thru and everything was packaged nicely inside the bag, except for the bread. The bread was literally just thrown inside the bag, which I find unusual. Not sure if its normal but its weird.

Review №50

2021-09-08 05:04:09

This was my second time using Panera Rapid Pick Up online ordering here.My order wasnt ready so I had to wait an extra 10 minutes for the order to be ready a total for almost 30 mins for the online rapid order.The mocha cost $5 and it was so gross I had to pour out. Unfortunately I didnt try it until I was heading home. Will probably drive to the Rocklin one for better service.Tip: make sure you try your drinks before you leave this place.

Review №51

2021-01-07 01:32:00

Was in Auburn today and decided to go to thru the drive up. The person who took the order was very nice! Got my half apple salad, Mac and cheese, cookie, bread and ice tea!All was fine until I got to the salad and it was spoiled! Whoever served it had to have known it was bad. At the bottom of the container the lettuce was yellow and slimy and sour!Unfortunately I was back home and to far away to return it! My lunch was $15.00 plus and the salad was not eatable! Someone will get sick on a spoiled salad!!

Review №52

2021-01-14 07:59:12

Went there the other week and got charged for someone elses order. When I asked if they would be voiding out that order so I could pay for mine, she said I hadnt paid yet, even though not even 2 minutes before she handed me back my card. After explaining it several times she said shed charge me for my order and give me a gift card for what I had paid for the other one. The girl who brought out my salad was rude and when I got home I found that what she brought out to me was, again, not what I ordered. When I went back this week I found out the gift card was empty and they didnt know what to do for me. When I filed a complaint, I only got half of my money back on a egift card. In the end I played $30 for a salad I didnt even order. Never going back.

Review №53

2021-05-13 14:00:33

What a breath of fresh air!!!After having had a really rough day, I pulled into the drive thru to pick up something quick for dinner. I was met by Haileys voice. She was professional, friendly and genuinely uplifting in talking with me and taking my order!!!Then I got the pleasure of meeting Alondra at the window. Again, very professional and friendly. Food was quick and delicious.Its such a treasure to find such a wonderful team to provide you such great service!!!! Thank you, thank you, thank you for enriching my day!!!!

Review №54

2019-03-13 19:27:26

The food was good, but I ordered their bacon grilled cheese thing, and it wasnt a grilled cheese. It was maybe some cheese and bacon on toast. It tasted good, but it wasnt grilled cheese, so they lose a star.The drive in was quick and efficient and everybody else really liked their food.

Review №55

2019-09-26 03:50:31

Every time so far is a disappointment. I am sure they have the capability to do better. Today I bought a whole Greek salad to go and it was about 2 cups of iceberg lettuce five old cherry tomatoes maybe a 1/4 ounce of feta cheese, and 2 pepperoncines one of which was rotten and mushy. I really want to get food here and I would like to see it get better.

Review №56

2016-03-21 21:41:48

My husband and I went to see what Panera was all about one evening. We ordered sandwiches and soup after a long wait we picked up at the window. My order was wrong and both soups were cold. I tried to order a sourdough loaf of bread but they did no have any. So the next morning I called Auburn, Ca and ordered a loaf of bread and 12.00 fsoup for 4 to be picked up at 2:00 PM in the drive through. We waited 10 min just to get to the window and when we got there, they did not know what I was talking about. So they proceeded to put my order together and said they had the bread. They brought the order out and it was totally wrong. They had charged me for it so a man came out and said they had refunded the charge to my Visa. Next they brought out another wrong order and I didnt know it but they charged me for it. Next they brought out a third order with just some soup and was charging me 18.00 for 12.00 soup. And they charged me for this one, and would not give me the 12.00 soup I had ordered. DOES THIS GET ANY BETTER. NO, I was going to try and get my 6.00 back but my husband said We have to get out of here because we had cars behind us for 15 min and they were getting mad! Lets get out of here and dont ever come back!! Folks their food is not that good and you better watch your orders because they do not know what they are doing and always out of something!

Review №57

2021-11-05 21:16:45

I have been VERY unhappy with Panera since it’s invention. I try it again every so often but am continually disappointed. This goes for EVERY location!!!! I ordered 4 sandwiches 2 hours ago & just opened mine to find this (see photos). Badly done, badly done indeed & I don’t care about business standards! It’s highway robbery every single time - I’m disgusted this company stays open as it’s terrible food at ridiculously high prices. 🤬🤬

Review №58

2018-01-20 18:59:15

Nice people but the dining room was gross. The table next to us had been empty before we got there but had dried yogurt and dirty dishes that no one picked up in the 30 minutes we were there. Pretty gross trying to enjoy your breakfast next to that

Review №59

2020-08-13 16:55:12

First off. The woman who helped us was extremely friendly and the food was excellent. This posting is based solely on the fact that they do not accept certain US currency that they choose. When my order is 59.86$ I should be able to pay with a 50 dollar bill and a 10 dollar bill. Instead they refused to take my 50$ stating that a 20 was the largest bill they could accept due to a large amount of counterfeit money coming in. I simply dont like to be forced to use plastic and pay interest just because this business cant buy a simple pen to check if bills are real. As if people cant counterfeit 20 dollar bills. This is just poor business. It is however a private business and I believe they should have the right to do whatever they choose. On this basis im torn. Great bagels will likely have us coming back, cedit card in hand ;)

Review №60

2021-04-30 23:44:36

When working I always enjoyed going to Panera for French onion soup so was looking forward to that today. My friend ordered a cup and I ordered a bowl. First my bowl was barely more than her cup. Secondly, it was lukewarm at best. Third, my bowl was served in a regular bowl not a French onion bowl which I used to get. Fourth, there was less than a teaspoon of shredded parmesan cheese bits which was not melted at all and no croutons. I remember it used to have lots of melted stringy cheese that was browned on top. So if you want luke warm soup, no melted cheese, no croutons, and few onions go to Paneras. Campbells French onion soup would have been better. Oh and their ice teas were so watery as to be tasteless.

Review №61

2020-08-19 21:29:56

Two stars because at least getting a refund was easy.It was our first time ordering. We did an online order for grain bowls. We did the custom option. No feta, no yogurt. Nothing fancy. So it showed up completely smothered in yogurt and feta.

Review №62

2019-08-23 04:12:35

Panera is one of my favorite places. I wish they werent so expensive. The broccoli cheddar soup is my favorite. But there are so many other great options like the avocado Chipotle chicken sandwich (another favorite), the tortellini, and the Mac and cheese. I also LOVE the ice tea selection!

Review №63

2018-12-11 04:23:39

Excellent customer service! My husband sandwich had horseradish that he couldnt eat and he didnt want to make a fuss but took it back, they said sure no problem and remadebit instantly! Inside was clean, warm, nicely lit. Theres even options to order on a self service screen. Lots of drink options and dessert! Definitely have my repeat business and recommendation. Thank you!

Review №64

2018-03-24 07:37:31

Best Panera Bread around! Customer service is stellar and customer centric in their philosophies. Everything in your order will be correct or they fix it and give you a free treat. They sell awesome dishes for people with allergies, especially gluten and dairy free. The gluten free cookies are literally the best cookies, gluten free or not, you will ever taste!!!! Try to get there early because they do sell out fast. Rapid online ordering is what my family uses, but they also offer cashiers and table delivery. Hands down, a family favorite!!!

Review №65

2016-10-01 16:46:28

Ive been here a few times and have been mostly satisfied. The last time I went last Thursday evening for dinner, I was unhappy with the quality of the food. My hot chocolate was supposed to have chocolate chip marshmallows, but it did not. My chipotle chicken panini was poorly made, it looked like it was thrown together too quickly with too little ingredients and too much chipotle sauce. My fiancés Caesar salad was way over-dressed. I will never go back on a Thursday evening, because whoever works that day is not a good worker.

Review №66

2022-12-02 07:10:26

Cannot beat Panera! The vegetarian choices are a little sparse. We always hope for more sandwich choices. But at the same time it is our go to quick bite!

Review №67

2022-08-01 03:48:30

I normally love panera but I was very disappointed when they served a very little portion of the teriyaki chicken bowl I ordered. I paid $22 for it with a side of a cup of soup.

Review №68

2020-11-10 07:44:57

Salad lettuce was gooey and old. By 11am, their soups were still not up to temperature to serve. Ive had much better service, but the drive thru is nice.

Review №69

2023-01-14 20:16:54

Love the new green goddess melt! Fuji apple chicken salad is really great too. Somewhat pricey tho....

Review №70

2018-12-05 00:27:57

I usually dont like to give bad reviews but this is the second time in a row I did rapid pick up and my order was late 10+ minutes. My name was on the board for being prepped and then disappeared. I made eye contact with several employees, one Im pretty sure was a manager, and no one asked a thing even though I was sitting there for 16 minutes. I finally went up to the counter for ready food and asked if the bag that had been sitting there was mine. Sure enough it was. It wasnt in the cubby it should have been in and my name was never called nor was it on the bag. Im done going here.

Review №71

2016-08-11 00:44:19

Ive been to many Panera Bread stores and I truly enjoy their baked goods and coffee. I was very happy to hear one was opening a couple of blocks from my office and looked forward to frequenting the establishment. However, today I went to the drive thru to grab some lunch and was shocked by the behavior of the drive thru attendant. When I ordered my sandwich she mumbled something unintelligible. I asked her to repeat herself several times, each time getting the same mumble. I am hard of hearing so I asked her to speak louder and slower. She responded loudly and slowly with YOU DONT HAVE TO BE RUDE ABOUT IT, I WAS ASKING YOU IF YOU WANT HORESRADISH. I complained to the very nice manager Julie about the attendants behavior. As I was driving away (without my lunch) the attendant I complained about made a strange face at me and waved sarcastically.Panera needs to instruct it employees on good customer service, appropriate employee behavior and the treatment of customers. As much as I like Panera Bread, I cant see myself returning to this store after the treatment I received. I dont want people like that handling my food.

Review №72

2016-03-22 19:04:41

I dont like to write bad reviews, I actually tried to give this Panera Bread a chance a few times but my goodness its awful. Everything from the food to the lousy service is awful. The preparation of the food is by far the worse, maybe I can attribute it to them being new and needing more training but the employees at Panera Bread in Auburn should be ashamed of what they are serving to customers, I ordered the caramelized kale and turkey panini, the kale was missing and there were a few slices of turkey covered in a melted cheese mess. I also ordered the turkey bacon avocado sandwich which was a complete mess as well. If this location wants to survive in a small town, the employees NEED to be trained properly and KNOW their menu.

Review №73

2023-09-11 07:40:32

Fresh soups and sandwiches, salads, breads, scones and cookies, coffee and teas. Nice ambience, clean and modern.

Review №74

2024-04-27 12:44:13

Cheddar and broccoli soup is awesome 😎😎😎

Review №75

2018-11-20 01:15:23

Didn’t bother to mention they were out of avocado when I order a specific sandwich because it has avocado. Call the store and the manager says oh we are having a supplier problem but they did not mention that at time of order. The other sandwich I told the no cheese TWICE abd still they put cheese. Multiple times now it’s either they screw up the order or forgot all together to put appropriate items in the bag. For being such an expensive restaurant you would think they could get a handle on how they train the employees.

Review №76

2019-07-13 19:51:45

Have always loved Panera but this location is weak. The past month all they do is ball up the ingredients like theyre ripping organs out of a carcass and shoving them between bread and give it to me in a box. I specifically asked them today (I hate doing it because Im shy) to try to neatly make the sandwich and put all the ingredients that belong on it and to no avail. Not going back for a while.

Review №77

2022-04-11 22:12:59

Delicious as usual!! They were out of baguette:( For vegetarians I would recommend either the Baja bowl or the Mediterranean bowl, but there are lots of other options.

Review №78

2023-01-19 00:56:00

Really disappointed in their sandwiches. Last two times there was barely any meat on them. I think I’ll go to a different Panera from now on. Too much $ for cheese bread.

Review №79

2021-03-13 04:09:23

Outlandish prices for food I could make at home. Paid 12 bucks for a roasted turkey avacodo blt, and a small mac and cheese, just to get a terrible sandwich with way too much mayo. The mac and cheese tastes like it came from a box

Review №80

2021-06-29 21:41:11

Unfortunately, they consistently get the orders wrong. Manager is argumentative instead of being apologetic. I used to go a lot and took a break. Went back today and although receipt is correct, and they said it was checked for accuracy…wrong again.

Review №81

2020-11-16 02:27:10

Rude very rude in the drive thru. Said we dont have any left. Came in and they had over a dozen. The attitude beside the lie was ridiculous. I came in on November 15th at approximately 6:15 pm. I suggest go elsewhere!!!. The manger was just as snotty and rude

Review №82

2017-02-09 19:14:12

I like Panera Bread. I used to frequent one is Roseville, CA by Walmart thats wonderful. The Auburn location is atrocious and badly managed. Ive visited multiple times and tried their catering, every time was a disappointment in quality and service. While in the seating area you can hear and see the cooking staff. I watched as they insulted and degraded the manager, which he did nothing about, and continued making the most vulgar and unprofessional conversation and insults. And I was in the Navy, I know about vulgar. But this is ear shot of children and the public. If I were to run my business this way I wouldve been shut down years ago.Theres a wonderful Chipotle, Panda Express, Starbucks, Dickies BBQ, Chik-Fil-A, and Costa Vida right there beside it. Go to them. Seriously.

Review №83

2021-07-26 07:12:45

They close at 9 and we got there at 8:58 and were fed!! and someone else got there at 8:59 and ALSO GOT FED!!! This used to be normal but isnt even common post-pandemic. Places just close whenever they feel like. THANK YOU!!!!

Review №84

2021-05-30 01:32:04

The young man at the counter who helped us was helpful and engaging. The food was good and the strawberry lemonade slush he recommended lives up to the hype. Seriously, try the strawberry lemonade slush.

Review №85

2022-07-18 09:45:03

I love Panera, and I was super excited because I have an unlimited coffee card… And they were closed… Don’t know why… And I was still looking forward to their hazelnut coffee

Review №86

2020-02-04 20:56:32

Ive eaten at many panera locations this store is the worst as far as the food goes got pick 2 sandwich and salad the Tuscan sandwich had little or nothing on it the salad had romaine lettuce and most of it was the center part that most places throw out. Happened to me more than once run from this location

Review №87

2024-05-18 00:09:03

Out of bread!! How does a place that makes bread run or out of it?

Review №88

2018-12-05 14:19:48

Great bread and all the butter you want.Had the broccoli and cheese soup. Real tasty. Could have been warmer! They have a wide selection of soup and sandwiches. Wide! Pastry and breads. warma cold drinks of all sorts. Great place for lunch!4 Dec 18: update; had the broccoli cheese soup again, still not very warm. Soup good and with lots of great bread. Also had tuna sandwich. The tuna mix was very tasty but very soft. Served inside falocca bread which is sturdy! When you take a bite the tuna filling squrts out sides!! All over hands and lap! Finally ate it as an open face sandwich! Why cant these trendy restaurants learn to make a sandwich?? They are ment to be something you can pick up and eat without wearing it!!Also I dont think the soup was being kept at 140°f !! Manager should read the Health Department rules !! Please!!

Review №89

2016-06-17 20:38:36

I usually love panera but when I got my sandwich it was in crinkled paper all folded up I though It was trash before I really looked at it. Sandwich was awful bread wasnt toasted just awful. My husbands sandwich was alright but the bread was super hard almost burnt I wont be coming back any time soon.

Review №90

2019-04-19 02:56:43

Love the salads. Variety of seasonal salads and sandwiches. A little pricey but the food is always fresh and delicious. Love the chocolate chip cookies!!! Awesome customer service.

Review №91

2022-09-04 23:41:16

The Caesars salad was pretty good. Simple but delicious. We ordered online for curbside pickup and they nailed it.

Review №92

2020-08-22 17:57:57

Ordered for pickup. Clicked on the “I’m here” when we arrived. Waited. Waited. Waited. Finally had to go in to get our food that had been sitting there for who knows how long. We asked why no one brought It out to us. Her response was, “We don’t have our ringer on.” Poorly run establishment.

Review №93

2017-09-11 17:12:33

I love everything Panera serves, all fresh food, wonderful soups, salads and breads. Their sandwiches are delicious. I buy a iced latte chai, tea every day I can. So good.

Review №94

2019-05-18 21:13:14

First being a Software Eng SF/Silicon Val for 10+ yrs I am versed in web developing. Also I have been to a few Paneras.I sighned up for online ordering a couple months back. Total of 5 orders and todate NOT 1 order did they get right. Last nite was my last time.I ordered turkey BLT w/ a few xtras for items plus 2 CChip cookies.I arrive and was told we are out of CChips but we replaced w/ Candy cookies. I told them TU yet I didnt want those and IF I did I would of ordered such so please refund me my $. I was instructed that I had no choice. Thus they got tossed into the garbage.Next I get home and find the sandwhich was a total disaster. Condiments oozed all over .. bread beyond soggy .. actually to gross to eat.If a organization cannit build a basic Client/User website then remove oneself from the web. Its basic code in the least.Next to be dictated what I am to eat thus pay for geez. This should NOT be allowed in the Auburn community.I ask that ALL join me in boycotting Paneras of Auburn Bell rd and send a clear msg to corporations of what we will and will not accept.I waited till next day to write this just to be fair.

Review №95

2016-09-06 03:02:46

Got shorted food by them. When I called to complain and ask for it to be delivered, since this place advertises delivery, was told LOP was to far even though they screwed up my order and refused to refund me my money. Pisses poor customer service. But that seems to be most peoples complaints here.

Review №96

2023-05-22 01:02:03

Good food. Standard foods with their own unique spin on them. A good little bakery.

Review №97

2022-04-03 00:44:25

Meh….it’s Panera. They’re always out of everything, coffee tastes inconsistent, drip coffee almost ALWAYS has grounds in the bottom of the cup. McDonalds does a better job.

Review №98

2021-03-20 23:12:05

Just tried Panera for the first time. I ordered a bbq chicken sandwich and a mango smoothie. Both delicious! And fast, friendly drive thru service.

Review №99

2023-03-22 04:32:50

Nice staff, always friendly and respectful. Good food and a large variety of choices.

Review №100

2021-01-28 02:42:54

Kind of ridiculous they wont let the dashers use the drive through anymore. Not cool. Sounded like they wont bring it out to us anymore either. Dont think ill be taking those orders anymore.

Review №101

2022-07-17 03:59:18

Food was excellent. Expect to pay a bit more than usual; but the product quality and food service is still top notch.

Review №102

2019-08-02 02:38:03

I have never been disappointed until today. I tried the new Strawberry Caprese Salad and I was very disappointed. A truly uninspired pairing of ingredients, I would not recommend.

Review №103

2018-12-04 21:25:20

Did order to go, disappointed, had gift card from my boss, it just every time I go, my order is not right, order Mac and cheese, with coffee drink and cookie, no cookie but three topping for my Mac and cheese which I didnt want. To expensive for order not to be right.

Review №104

2020-07-27 20:45:47

The food is great but they forgot my 2nd Asian Salad and we were rushing to get home w our huge load of cement in the truck. Lani

Review №105

2023-09-03 16:09:49

Sometimes forget to take my tomatoes off sandwich. Happens at drive thru.

Review №106

2022-03-07 01:24:24

Dont stop move on.. Not worth time, energy or $$$$Drove thru got order some items missing good thing I checked then drove back thru to get the missing items rude manager argumentive disrespectful as if it was my fault they made mistakes this happens way to often here, there are other places to go for a healthy meal

Review №107

2023-09-24 22:31:56

Amazing bread! Helpful staff. Large dinning area.

Review №108

2019-01-24 08:45:25

I like their soups in a bread bowl. Especially like the autumn squash. I often get that and a half sandwich for lunch. A bit expensive but nice comfort meal once in a while.

Review №109

2021-04-06 23:22:36

It always good food yet lately my order hasnt been made correctly & Im too far to go back.

Review №110

2023-10-29 02:41:13

Why do employees remove all goods from the counter two hours before closing?

Review №111

2022-01-08 01:06:23

My aunt Lou, My Mom,My Daughter and MyselfAte Lunch thereLunch was very very goodYou sat and talked for hours and they want to stay with no problem ........They were very very friendlyThe store was very Clean

Review №112

2023-08-30 01:10:41

Good food people are very friendly got food quickly.

Review №113

2021-11-06 05:09:28

I love this place. Great bakery items and the staff is friendly and kind but not in a forced way. Yummy!

Review №114

2017-03-22 23:56:17

Its a nice and clean place and the food is good for the price, and it tries to be healthy, you can find a big menu. I like to go there frequently :)

Review №115

2019-10-29 22:42:13

Paneras always has great food. Always clean and fresh food. The Autumn Squash soup is to die for.

Review №116

2018-06-05 14:53:53

Overpriced, served like processed packaged food. Customer service is 👎not so good. All around bad taste in my mouth.

Review №117

2018-03-13 20:46:58

I went there for the first time last night. I cant wait to go back again. The food is incredible and the atmosphere was very friendly to LGBTQ.

Review №118

2020-07-09 15:21:05

Easy drive thru. Coffee club is great. Inexpensive. Hot Coffee Iced Coffee and Hot Tea all for 1 low price.

Review №119

2023-01-17 19:21:43

Panera always hits! I’ve been getting the signature chicken sandwich which is amazing.

Review №120

2020-09-23 09:18:35

They have Wi-Fi and I order iced tea and a blueberry muffin on that mainly get you get discounts and free items after so many visits

Review №121

2019-03-03 05:21:08

Absolutely incredible service, delicious food, and friendly atmosphere. I would highly recommend it to anybody!(also Ian is the best person there).

Review №122

2022-11-13 22:16:11

One of my favorite places. The salads are excellent. The turkey chili is excellent.

Review №123

2021-10-13 06:46:35

I love the Mediterranean chicken salad with humus and kalmata olives. Its filling and healthy!!

Review №124

2021-10-31 20:10:11

I had a good chicken salad sandwich and my mom enjoyed her soup and salad combo.

Review №125

2019-08-06 23:21:34

Want something fresh cant go wrong with a roasted turkey apple and cheddar sandwich. Mac and cheese isnt bad either.

Review №126

2021-11-11 20:21:58

Awesome Soup..Wonderful Host and person who took our order...The Bread was so Fresh.Thank You 😊

Review №127

2018-03-17 16:28:00

HORRIBLE HORRIBLE SERVICE. SPEND MY 30 MIN LUNCH WAITING FOR CARS TO GET THERW FOOD. AND HAD TO CLOCK IN LATE FOR MY LUNCH. SO F U PANERA suck it. Never again!!!!

Review №128

2021-01-26 07:02:08

Amazing always amazing. I love this drive thru restaurant i love that itshealthy and they take care of you always

Review №129

2021-12-21 01:11:07

The food was good fast service, super nice, friendly employees, clean Cafe

Review №130

2021-05-15 18:13:14

Love the breakfast souffles. You have to get there early though because they sell out fast.

Review №131

2020-02-01 16:03:49

I like the chicken Fuji Apple salad . Also the cheese Brittany is a yummy pastry.

Review №132

2019-02-15 02:41:25

Way overpriced... over $6 for a bowl of soup and a 3” piece of bread? The soup was good but ouch!

Review №133

2019-09-06 06:54:13

Love their broccoli cheese soup thats about all Ive had their Ive had their ham and cheese sandwich which was very good

Review №134

2017-04-15 03:02:15

I love the setting here fantastic food and great employees. Its a great place to grab something to eat and just relax

Review №135

2019-10-11 03:48:46

Good food, a little more expensive than fast food, but they fell behind on clean-uo during a rush so I have to take away a single star.

Review №136

2020-05-29 18:27:32

Cheese bagel was very good and coffee was delicious. Cheese danish with so so I would not suggest a cheese danish

Review №137

2018-11-10 19:53:52

Hard to work the computer kiosks. Go straight to the order desks! Squash soup is delightful.

Review №138

2022-06-03 05:25:43

Always in for my favorite, the Tuna sandwich. My wife likes the salad.

Review №139

2021-09-12 23:04:20

Food is amazing, and Daxon took care of us after a small error. Props to you!

Review №140

2019-09-05 01:53:13

Great food choices, served quickly at reasonable prices in a comfortable place.

Review №141

2022-04-26 02:18:20

LOVE this place. Good food, extremely friendly staff!

Review №142

2022-01-18 07:37:12

I didnt eat the food it was for my sister but she said it was really good

Review №143

2019-05-16 01:07:51

Great customer service and good food. Parking can be hard to find at lunch time.

Review №144

2021-08-27 04:02:49

I love their sandwiches, salads and bread. Yummy.

Review №145

2017-12-10 04:27:26

The customer service was amazing. Very friendly workers. Great food!

Review №146

2019-01-20 16:26:35

Great food along with a very calm enviroment, good place to get some work done and have some good food

Review №147

2019-07-18 01:48:36

Staff appeared confused and while food looked good it tasted like chef and prep team in training

Review №148

2019-03-02 02:27:04

Ordered avocado chicken chipotle, one of my favorites, they are using a new bread.

Review №149

2021-08-03 14:30:18

Very fast curbside delivery. Will definitely come again. Thanks!

Review №150

2023-10-04 22:25:41

I had a latte and w blueberry scone.

Review №151

2019-10-26 20:31:03

Great new warm Mediterranean bowls, and food is just consistently good.

Review №152

2019-05-09 16:06:24

Great salads, just ask them to use half the dressing, just as good.

Review №153

2022-12-10 17:17:16

I ordered the French onion soupThe forgot the CHEESE !😩

Review №154

2019-01-09 05:34:05

Always good food. Quick service, friendly staff and clean.

Review №155

2022-03-08 23:09:59

Customer service great. Coffee good and very comfortable.

Review №156

2019-01-25 03:35:11

Delicious, fresh food. Reasonable prices and good atmosphere

Review №157

2022-04-02 14:57:52

Salads delicious yummy sandwich. great service

Review №158

2019-06-24 13:12:09

This is a really nice Panera. People are nice, food is fresh and the place is nice and clean.

Review №159

2019-11-24 01:02:40

Went to have a light lunch. Gotta eat all the Autumn squash soup before its gone.

Review №160

2021-04-05 22:55:56

Great atmosphere kind people and good food recommend it for anybody

Review №161

2020-10-23 03:28:25

They have discontinued or are out of half their menu... not sure if Ill go back

Review №162

2019-01-09 00:36:09

Love the Turkey Chili. Good customer service and good food fast.

Review №163

2021-10-30 23:24:59

Excellent food always....And great service..

Review №164

2019-08-18 16:37:49

Love this place. Cant wait until we get one on Reno

Review №165

2019-01-26 14:19:50

The self serve units only seem to work half the time but the drive thru is on point.

Review №166

2024-02-08 01:48:14

Delicious

Review №167

2020-08-31 01:17:09

Food was good but it took along time to prepare

Review №168

2019-04-28 16:58:55

Did get what I ordered. And wasnt ready when time went off

Review №169

2019-12-10 01:01:20

I did not go to Panera Bread today . in facct. I have been there in a while, fee months.

Review №170

2019-05-28 03:51:09

Great food, great atmosphere, nice staff.

Review №171

2023-04-06 02:28:57

Food has improved. Service is still sketchy.

Review №172

2019-05-17 13:34:03

Great environment! Open early and wonderful food!

Review №173

2024-03-01 22:16:15

Great place manager was the one at the counter he was outstanding

Review №174

2020-10-10 02:52:01

PANERA ROBBED ME OF MY COOKIE sandwich was yummy though

Review №175

2017-06-21 04:24:49

Love the coffee, blueberry muffins and prompt/friendly service

Review №176

2021-05-25 05:35:07

Good food for a large chain, nice folks.

Review №177

2019-05-08 23:56:12

Ridiculous prices for a small ANYTHING! And the food isnt that great.

Review №178

2018-02-14 14:48:29

Good food great staff & fun friends.

Review №179

2020-01-15 21:10:04

Absolutely love the Fuji Apple chicken salad

Review №180

2017-03-30 22:05:41

I love this place so happy that they brought one to Auburn!

Review №181

2019-02-07 21:52:41

Sandwich was okay, more bread than anything else.

Review №182

2020-01-07 19:24:57

No gluten free options or milk options for for allergies

Review №183

2017-06-07 19:40:09

Customer service great from start to finish. Im coming back!😋😎

Review №184

2019-11-13 06:24:44

Good, very fresh and healthy food.

Review №185

2021-04-24 00:25:25

Nice and quiet place to get work done today

Review №186

2019-06-06 21:53:42

They dont accept anything over a $20 bill.

Review №187

2016-09-11 20:01:47

Dependable if not adventurous. Always tasty.

Review №188

2019-01-04 16:49:11

Great food, awesome staff!

Review №189

2021-08-23 04:24:09

Quick service and always fresh bread.

Review №190

2020-01-03 00:57:24

Pricey but good non fast food.

Review №191

2017-08-28 21:17:27

Found a piece of short brown hair in my salad very disappointed

Review №192

2023-12-18 02:07:13

Rude

Review №193

2019-04-16 00:42:05

It was really good chicken soup!

Review №194

2021-04-04 18:19:06

Great customer service. Food was 👇.

Review №195

2021-09-01 01:24:05

Always good food here.

Review №196

2018-06-14 22:19:51

Good food, pleasant staff

Review №197

2016-10-26 19:53:13

Love their Breast Cancer bagels.

Review №198

2020-11-28 20:34:19

Lovely outdoor seating!! Good food!!!!

Review №199

2017-08-01 18:25:40

Panera has the best corn chowder.