Presentation on Map Reviews Nearby

PALM DESERT AUTOMOTIVE in Palm Desert

4.7 (44) 74817 Joni Dr, Palm Desert, CA 92260, United States

Location on the map

Palm Desert, Riverside County, California, US

Phone: +1 760-341-4685
Site: http://palmdesertautomotive.busi...

Opening hours

Monday:8 AM–5 PM
Tuesday:8 AM–5 PM
Wednesday:8 AM–5 PM
Thursday:8 AM–5 PM
Friday:8 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.7

44 Reviews for PALM DESERT AUTOMOTIVE 2024:

Review №1

2024-05-11 04:55:07

I showed up in Palm Desert with a bad fuel leak and found Palm Desert Automotive and Repair. They were 1 of 2 that actually responded to my voicemails. The other guy only responded to tell me that he did not work on diesels “Period”. Palm Desert got me in the next day which was a Thursday I told them I was hitting the road Saturday and that I needed my truck on Friday. I got a call Friday morning and I was told my truck was done. They could have soaked me but they didn’t. The bill was way less that I had anticipated. Honest people that got the job done on time. Thank you Palm Desert Automotive and Repair!

Review №2

2024-02-24 02:14:06

My 2014 Sentra’s check engine light came on. Car ran the same but I went to auto zone to have them read the code. The guy rolled his eyes and said there could be 10 or more things causing that code. I scheduled service at Palm Desert Automotive based on a recommendation from someone I trust in the auto industry. They fit me in and they diagnosed and repaired the issue at a very fair price. I’m very happy with the whole process. They definitely know what to do both with the car and with a new customer. Nice clean shop. I highly recommend them. Thanks!

Review №3

2024-05-07 20:41:10

So glad I found this place! I have an Audi and no longer have Audi care. Audi was going to charge me $1500 for my next service and I decided I would find another place to get my car serviced. Palm Desert automotive did the job just as great as Audi and will definitely be coming back for my regular services and will be recommending to my fellow Audi friends. Thank you Carlos and the team at Palm Desert automotive!

Review №4

2024-05-02 17:50:19

Palm Desert automotive is an excellent choice for auto repair services I been taking my vehicles here for years and been very satisfied The technicians are very experienced and are very quick in repairing my vehicle and return back to me I recommend Palm Desert Automotive to my friends and family for their auto repair needs.

Review №5

2024-05-02 17:52:39

Palm Desert Automotive was able to resolve to vehicle problems efficiently and the matter at hand was resolved on the same day. The personnel were friendly and professional.

Review №6

2023-11-03 01:02:21

Took my BMW X3 to have the sunroof fixed after my neighbor had highly recommended Carlos and this auto shop. Carlos performed a miracle and fixed it without having to take apart and replace the sunroof motor. He knew to update the software and it was fixed. I will be taking my X3 to Carlos from now on. Highly recommend Palm Desert Automotive, especially if you have a BMW that needs any repairs. Carlos is the best mechanic I have dealt with in a very long time. He knows cars.

Review №7

2024-05-02 17:46:09

The only place in the desert that I will take my car too. Trustworthy and reliable.

Review №8

2023-01-18 22:37:08

I have been going here for 5 years. I have had my Mercedes, Jeep, and Ram truck there for various repairs and alterations.They are honest, reliable, and fair. They are great with communicating status of repairs and appointments. Best I have found in the desert.

Review №9

2024-05-02 22:27:12

Great service, responsive and easy to work with! Highly recommended.

Review №10

2022-07-18 22:16:30

These guys are great. If you have a a Mercedes and Lexus skip the dealer, save a boatload of cash and come to Palm Desert Automotive. Carlos, the manager, is straight up. He sends you a detailed quote along with picutes of the problem and comes in right at that number or less, which is usually 35% of what the dealer charges He is only guy we let touch our 2007 Lexus 400h.

Review №11

2023-07-05 16:24:20

Made an appointment. Waited to have my truck aligned. Within the time they promised I was on my way. Would definitely go there for repairs & alignments...

Review №12

2023-07-26 00:22:40

Best car shop all around. No outrageous upcharges, friendly & helpful staff. Very affordable place with quality work. Thank you PD Automotive.

Review №13

2020-07-03 22:49:22

This repair shop is fantastic, seriously one of the th best My wife and I bought an older version, beater Prius, to save miles on our newer vehicle and just generally conserve gas. We got an extremely low price on the Prius and, not surprisingly, it had a few issues. We’ve had Palm Desert work on the car three times for three different issues and each time the repair was affordable, done right, and with excellent customer service. Carlos has earned my repeat business for sure!

Review №14

2019-06-19 21:14:08

Had a great experience here as my car engine overheated on a Saturday afternoon and had to be towed to Palm Desert Automotive after hours. Carlos was on top of it Monday morning and by Tuesday’s end I had my car back. Fair price and 2 year warranty. I am quite pleased.

Review №15

2020-03-04 21:20:20

First rate customer service. Instead of the Audi dealership, I have my car serviced here. Honest, reasonable pricing and dependable.Dont even hesitate to bring your vehicle here. You wont regret it like the Audi dealership!!

Review №16

2017-09-26 02:16:47

I have been coming to Palm Desert Automotive for a few years. The mechanics are the best at automotive repair. Its been 4 years since they fixed it. Time for another check up. Honest and reliable service. Thank you for all of your mechanics and God Bless everyone

Review №17

2018-12-05 23:29:49

Recently had a main part replaced on our desert car. Drove it home after a successful install, etc. Went to use the car later that evening for a dinner appointment and as soon as we turned the ignition key on everything went blank. Looked under hood to try to see what might be loose or missing. Try it again and the power came back on until you twisted the ignition. All dead again. Took another vehicle to PD Auto and they said we’d have to get it towed to them and they would diagnose. I found a towing company near (Palm to Pines) that suggested that they dispatch their “Battery Service Truck” first since it costs less than sending the large flatbed. I did so and the driver diagnosed the problem immediately as a battery terminal cable that had been reinstalled but not tightened, thus the intermittent contact. I took the bill for the tow company back to Carlos and presented the situation. I felt bad, but declared “ I’m afraid this ones on you, Carlos. He went out back for a discussion with his mechanic and also looked under the hood at the situation. He then graciously got on his computer and generated a check made out to me for the full reimbursement of the service call by the towing company. Sometimes you can judge a business not only by the quality of their work, but how they handle adverse situations. Carlos did the right and professional thing, and for that reason his shop will be my go to shop going forward and the one I will recommend to friends.Les Anderson

Review №18

2020-09-18 20:24:24

Carlos did a pre-purchase inspection for me, and I never had to set foot in the shop. We were able to arrange everything over the phone, and he texted me a link to a full report, complete with pictures. Saved me a drive from LA to look at the car!

Review №19

2019-10-26 19:24:07

They forgot to put a part back on.I had my 2007 Sprinter 2500 into Palm Desert Automotive in January 2019 to have the turbo repaired. (Invoiced on Jan 28, 2019)This was a pricey repair and they failed to put one of the parts back on the turbocharger system. There should be a big orange sealing ring at the end of the air intake hose. (Link to the part below)I brought the van in to my mechanic at home when the turbo failed and the check engine light was on. He diagnosed a leak and said the air intake hose was very loose at the connection with the turbocharger.I made a video explaining the issue any why Im pretty bummed about it. You can see it on my YouTube channel.

Review №20

2023-05-27 15:00:38

Good, honest work at a fair price. Seems like this should be common but its really not. Ill be back with any future issues and Ive already referred a friend

Review №21

2018-05-09 00:18:24

Owner was professional and nice. He charged us 1200 for a service that when we called 3 other shops said between 400-600$ though so that wasnt cool. When we left with the tow truck to go to another shop (Plaza Towings amazing btw!) we noticed a hub cap missing. I dont know why but I felt like they shouldnt be in Palm Desert working dirty like that thats not ok.

Review №22

2017-07-25 23:32:04

Extremely helpful. Small shop, so you have to be a little patient, but it is worth it. I have a rare exotic sports car and the mechanic not only knew a lot about my car, but took extreme and cautious care.

Review №23

2020-12-18 10:35:01

We have taken our car & truck to Carlos & crew for years. Always able to get our vehicles in quickly for honest and efficient quality service. Very highly recommend!

Review №24

2018-03-08 17:51:17

Bought a $ 40,000 Porsche after talking to Mr Dimitri Adlivankin three times on the phone.The car was far BETTER than described !!Dimitri held up the shipment as he was not happy with a vry minor originality issue that he took care of at some expense AFTER I had payed and the deal was done !He has since called to make sure I knew important car care issues .The car came with extras that show this mans love of cars and his standards in doing business ...I can not say enough about Dimitri and my experienceFunny thing,when I read such comments by others I have always wondered if they are planted there ...well I am a practicing physician in Baltimore and can be reached anytime to confirm thisH Makhzoumi MD

Review №25

2024-05-23 20:02:15

Super rude over the phone . Hung up on me

Review №26

2019-05-13 00:08:06

We had our BMW develop a leaking break line while we were here on vacation. They were able to get it fixed same day and for a reasonable price.

Review №27

2020-04-10 01:16:33

I was helped by Eric. Great dude great customer service very honest. Will come back and for sure will recommend. See Eric Berry honesty loyal.

Review №28

2021-07-01 17:24:22

Best car repair shop in the valley. Highly recommended. Thanks for everything, Carlos & team!

Review №29

2018-07-11 18:22:12

Have been bringing my Infinitis here for several years. Great honest shop and super strong customer service.

Review №30

2023-05-03 02:31:18

Do not recommend doing business here they are shady and do not keep there word

Review №31

2018-03-12 19:46:42

Very good, knowledgeable. Fix our Mercedes problem as we waited, no appointment.

Review №32

2019-12-04 16:00:52

The owner Carlos is very honest and respectable. Work performed is always good.

Review №33

2019-08-18 06:03:12

Great service. The staff were friendly and helpful explaining everything.

Review №34

2022-02-02 02:16:51

It was easy to find and not crowded in the evening hours.

Review №35

2019-08-30 19:29:21

Straight-forward. Got me in the same day. Good service!

Review №36

2022-01-05 19:18:49

Wonderful experience very knowledgeable and good prices

Review №37

2017-07-03 17:32:18

No one at the front desk, we wait for over 10min

Review №38

2021-04-27 17:54:36

Great follow up. On time

Review №39

2021-06-26 23:25:41

Super professional, nice and accommodating

Review №40

2021-04-05 02:06:25

Great deals great place !

Review №41

2018-03-07 23:55:42

Always good service here

Review №42

2017-01-05 18:18:10

Good honest Mechanic, reliable

Review №43

2019-07-24 18:52:46

Best service in the valley.

Review №44

2021-09-02 15:24:14

Great service!