My 3 yr old daughter had her tonsils taken out and every single employee, nurse and doctor was amazing. They made my daughter, me and hubby feel so welcome and at ease. She was offered stickers, toys and crayons. When the nurse took her to the operating room I was felt so calm and relaxed knowing that they were taking such great care of her. Thank you to the nurses and staff for making this not so fun experience as comfortable and pleasant as possible. I cannot Thank you enough!
Was here for my hustands Glenns knee replacement surgery. Best hospital food EVER!! Great staff. Great nurses! Very caring. Highly recommend for all yr joint replacement needs. Dr. Cross is the best. The anesthesiologist was awesome too. Just cant remember his name, sorry.
My wife had an excellent experience with Dr. Bradbury yesterday for her total knee replacement. If you need one, this is the doctor to see. The surgical center staff was awesome. The procedure was very streamlined and innovative. We were in and out within four hours. We are very pleased and she is doing well on dsy 2 of recovery. If she needs the other knee repaired, we will be returning here.
My husband had his left eye cataract surgery done by Dr. Stephens yesterday. The surgery was very successful. My husband was very satisfied with the surgery results. And the surgery center staff were kind & caring attending patient. They are very professional with good hearts. We highly recommend Dr. Stephens. for your cataract surgery need.
Wonderfully organized and great care. My husband had what seems to be a very successful shoulder surgery. Staff was very friendly and communicated with us every step of the way. They were very considerate, patient and they tried their best to keep us informed and comfortable.
All the nurses, especially Jessica in pre-op, were very caring & thorough. I feel that my Mother received excellent care from all the Doctors, nurses & staff. I like that I was updated on my mother’s status throughout the process.
My brother Gary Anderson told me he was treated very well during the PRE-INSPIRE procedure. The doctors, nurses were really nice to him. Its also nice we can track down surgery progress from Admission to Recovery and finally receiving text messages when ready for Pickup. I highly recommend this place
After have read some not so flattering comments I must say my wife, the patient and I had a top notch experience. From check in to discharge I was kept in the loop with occasional caring in person updates from fantastic nurses. My wife also was full of praise for the care she received, Thank you all.
An outstanding experience… considering I was dreading it. The entire staff - from the front desk to the intake nurses and the techs… I was dealt with in the best possible way. This isn’t the closest to my neighborhood but I’d go back when needed.
Organized with no waste of time, yet so kind and attentive that there’s no feeling like a number. They’ve got it down! How can having your loved one have surgery be so amazing? Communication is key! Such a kind a respectful staff at the front desk! A screen on the wall showing status of patient (last name), then a text telling me when my sweetheart was entering the surgery and done, then a call from the surgeon, then a link where I could track the exact times of every step! All this, and then an upbeat, kind, and thorough staff of nurses, post op advisor, and physical therapist! We’ve had surgeries, but this was like surgery with friends. It was evident I wasn’t alone in my amazement.
Daughter had knee surgery & care was exceptional from beginning to end. Great prompt update messaging also. Excellent experience. Thank you!
Had a wonderful experience at the Crossings Surgery Center! Was there for a total hip replacement and was in extreme pain. From the initial entrance desk to the post op area, this facility is a remarkable place! Everyone, and I mean everyone, was professional, sympathetic, friendly and caring! Hope I never need this facility again. But, if I do, this will be the place I go to!! Kudos to the facility and the entire staff!Richard Chellel
Been here a few time as the patient and being a driver for a patient. This place is great. Surgery times have always been on schedule. I would highly recommend this place. Dr Joseph Wilcox has been a great Orthopedic Doctor. Highly refer him.
The tracking app was fantastic! You are never left wondering what your loved one’s status is. Dr. Schipper called me as soon as the surgery was done and answered my questions and the receptionist was the most hospitable receptionist ever! My husband’s nerve block has worked so well (still effective 21 hrs later)!We are so pleased with all who were on my husband’s team at Capital Orthopedic Surgery Center!Thank you!!!
My father had hip replacement surgery and the experience exceeded our expectations. Not only did the surgery go well we also appreciated that the whole team knew their job and worked well together. Everyone contributed to an exceptional life improving outcome. We are deeply appreciative!🫶🏼👏
My husband had two procedures done at this locations and each time we have been thankful for the care he received from the nurses and the staff for such a positive experience. Very professional and so informative in every way. Thank you.
A great experience! My wife had Surgery there. Very fast service for a 4 hr. Procedure. They dont mess around. Felt nothing like waiting for a patient at a Hospital.👍
My husband recently had knee surgery at Smith Medical. What a wonderful experience. The facility is new, clean very organized with exceptional bed side manner from the staff. Much appreciation for your services!
It is very convenient and helpful. I can go to eat something without worry about not come on time. Most important was have constant information about how the patient is doing.
Great experience for my son who is 15. They would only let one parent go back at a time but they have a tv that shows the status of where the patients are. You also get text messages letting you know when the patient goes into surgery and goes to recovery. All the staff were very friendly and helpful. The nurse from postop called today to check on him from his surgery yesterday.
Excellent staff! Loved that I was in the know of my husbands status throughout his entire procedure, in real time! I received a call from the doctor updating me with his results and when he was in recovery! I then received a call from a sweet nurse ten minutes before he was ready to go home! Pick up was seamless and easy with no unnecessary waiting around or anxiety wondering what was going on! By far the best experience I have EVER had with a surgery center!!:)
Weve had 3 separate surgery experiences at the ohio surgery center between our 2 children. Each time has been an A+ experience. Communication is constant and detailed. Theyve provided genuine compassionate care even up to the call the next day. They also work with families for financial aid which was a life saver for us. Were so grateful for our experience with OSC. Its truly life changing work they do.
My husband and I had a fabulous experience with Ortho RI and Dr.Alford at the Crossings Surgical Center. They were prompt, they kept you in the loop the entire time with a tracker and text message system, as well as being extremely personal and caring. The night before my husbands surgery Dr. Alford the surgeon called to see if he needed anything and if he was all set. It was a personal touch that we truly valued and appreciated. Also when he got out of surgery I received a personal phone call to let me know all was well. I was very happy with all the services and all the help we got!!
The updates and notifications removed the possibilities of anxiety over “not knowing” how things were proceeding and what to expect. I received timely phone calls and text messages that provided the needed information throughout the day. Thank you for your marvelous considerations, especially the call from Dr. Sorkhi to let me know the surgery went well.
My Wife went in for outpatient surgery. All went well. She is very happy with Dr and staff. Their communication and follow was excellent.
All the people at the surgery center are GREAT my daughter raves about all of them how attentive, and caring and compassionate she has had nothing but awesome experiences both times we were there … and she couldn’t say enough thing about everyone.. the nurse that talked with me about Leah’s discharge papers was the same so nice and caring and explained everything to me and was a pleasure to talk toThank you Brainard Surgery CenterJoyce Schaughency
Excellent Surgery Center and Staff. The center and staff were efficient,knowledgable, and very informative the whole way through which made it easier on my family while we waited. With updates throughout the surgery being sent straight to my phone by text we were aware of each step of the surgery process. Excellent job everyone!
I didn’t get to interact with the nurses like my wife who had knee surgery, but for the short time I talked with nurse Mary she gave a lot of personal attention to my wife and went over the instructions with me in detail, including written notes to help simplify and understand what I needed to do. From my experience with white fence anyone who goes there should know they will be in good hands. Thank you again, nurse Mary. :)
Everyone was very kind. Nurse Lynne took the time to explain steps of procedures to my 14 yr. old. Dr. Cregers team was fabulous. The Dr. is amazing. He took the time to answer and explain all of our questions and the procedure. He even called that night to check on our son and answer any questions from his home. We couldnt ask for more!
Everyone was very nice and helpful.The nurse in prep took her time so not to bruise my skin as she inserted an IVY needle. I have small rolling veins. She put the needle and I didnt feel the prick. Dr. Brummel is so caringThe surgery place is very clean. Its new.
My husband just has a TKR. Absolutely the most professional staff I have ever been in contact with. And they all love what they do and it shows. Smooth transition from start to finish and the all time best doc- Dr. David Vegari. Highly recommended!
My wifes - Susan the patient- was pleased with the Q&A before the surgery. She was pleased with the way her surgery went and she is feeling better this morning. So, I am very happy with the way Susan was treated as a patient and the way she is recovering thus far.I am very pleased with her experience and I give the institution a 5 Star evaluation.Thank you and Keep up the great work.Sincerely,Vassily Avramis
Excellent facility with high quality staff who were all very professional, caring and friendly. The automated communication system worked perfectly and kept us informed of each step of the process for our relative as she moved through her surgical procedure. Highly recommend this facility.
My spouse had ACl surgery. They were on time, thorough and very attentive to our questions and did an excellent job explaining all stages of the surgery, post op and recovery! Made the experience as positive as surgery could be!
IOS- the new building is clean, roomy, aesthetically pleasing.I as a family physician, was pleased to meet and discuss my wife’s anesthesia . I am very impressed with the regional anesthesia and being sent home with continuing block infusion. Hats off to Fred and the anesthesiologist. And of course Thank You to Dr. Briggs whom we have come to trust his excellent skills and integrity.Steve McCullough,D.O.
The entire nursing staff was positively fantastic!! They were all very pleasant, caring, kind and very thoughtful. They were right there whenever I needed them. Great experience there...highly recommend Ortho RI!!
Took my fiancé there for knee replacement surgery. Super smooth and easy check in. They had her back in pre-op with a few minutes. There’s a screen that lets those in the waiting room know where their loved one is in the process. There’s a convenient, clean bathroom for those waiting. A coffee bar as well. Comfortable lobby. The doctor called me when the surgery was complete to let me know she was OK and how long she would be in recovery. They called me back and had a physical therapy specialist go over what we needed to do to get her back in her feet and protect her from falls, blood clots, etc. They had a nurse go over medications. Everything was super professional and efficient. Really pretty amazing operation.
The white fence surgical group are amazing people. They took excellent care of my husband and me while we were under their care. I would go back there for any surgical needs within their capacity. Five star rating.
Efficient, excellent bedside manners, timely, caring PT staff and personal interaction with Dr. DeCook after and before surgery. Great and impressive team work. Excellent communication via portal with messaging capabilities, on line nurse availability and exercises with video instructions. Overall Excellent, 5 stars!
From check-in to discharge, it was perfect. All staff is friendly, very professional, and thorough. I found their text updates about the patient’s progress very helpful. I would totally recommend this facility and Dr. McKeon and his Team.
Great level of service and care but have 2 suggestions for improvement:1–after surgery I believe it’s important and essential that the doctor speak personally with spouse (or whomever) in recovery room prior to patient release. I understand they are busy but honestly they can’t spare 5 minutes for this?2–for goodness sake’s get rid of the credit card “fee” in the public vending area….talk about tacky!! If vending provider is not willing to waive this fee then find another provider!!
State of art facility with excellent smiling faces. Very welcoming and cheerful interior space. The entire staff top to bottom is top notch. The entire medical staff is very well trained providing upto date surgical procedures.
From srart to finish the staff was amazing! Professional, kind and caring to both my husband and me. Their surgery tracking system is incredible, leaving me consistent updates from pre-op to recovery, and peace of mind. Dr. Chang called me immediately after surgery providing me a full update and next steps. Twenty minutes later I received a call from the nurse with pick up and after care instructions. When I arrived pick up was easy, and the nurse gave me instructions and spent time answering my questions. We have had several surgeries in the past 12 months at different hospitals and surgery centers, and this was by far the BEST experience. They should be the template across the board for other centers and hospitals.
From check in to discharge everything went smoothly. The whole surgery team was very informative, kind to our daughter and she was well taken care of. Dr. Neiman did a great job of giving us information before and after surgery.
Andy was wonderful and explained all facets of what to expect. However, personnel that checked us in was far from courteous. We seemed as a bit of an inconvenience to the young lady checking us in. Im from the south so maybe its a region, personality issue. Otherwise, great surgeon and PA, slash, nurse
Wonderful experience! Great staff- friendly- helpful! Dr. DeCook was amazing! My husband was in and out quickly with little hip pain and was walking and feeling great immediately! I loved the update board of my husband’s progress that I could see in the waiting room. Very comforting. I would absolutely recommend this joint center to everyone! Excellent!
I was at the surgery center as the family contact of someone undergoing hand surgery. I can say I was very impressed with their communication with me, keeping me up-to-date at all times. Likewise, I was very impressed with every single person who spoke with us, from nursing staff through to, the anesthesiologists and surgeon. excellent customer relation skills, friendliness, and professionalism! Plus, Dr. Phillips skill as a surgeon is extremely impressive
Parkway Surgery Center has always been so much nicer, less hectic, and just a calming feel for an otherwise possibly stressful time compared to our experience with a Hospital surgical center. All of the staff are kind and so helpful. This was our third Surgery here and everytime has been positive and the best choice for us.
Dr. Hurst is so down to earth, personable, willing to answer questions & really knows his work; very grateful for his joint replacement abilities!!! The anesthesiologist, Dr. Connelly, was kind, listened to past history & our loved one had no post-op problems. All Dr. Hurst’s staff are top-notch individuals from early check-in to post-op nursing care. Michelle went over & beyond in her excellent care, teaching & instruction to family & next days approach for patient. What a wonderful therapy department; everyone was so caring & desires great outcomes for their patients. Thank you JIS; you were a huge blessing on a difficult surgical day! We will definitely refer you to those we care about!!
My son had a big knee surgery from the team at Boston sports and shoulder and we couldn’t ask for top notch doctors there! Dr. Brian Mckeon, his PA Jason and Tessa are professional, knowledgeable and amazing. I had the same surgery 14 yrs ago by DR. Mckeon and Jason and they fixed a screw up from another surgeon…they helped change my life! Love this dream team! Thank you so very much will recommend this place to anyone for orthopedics
Very curious staff and loved the way I was informed every step of the way during my husbands procedure. Extremely efficient and well run.
Everyone was so wonderful. They made my little boy feel comfortable and at ease for his first surgey. They even helped me walk him to the car and gave him two slushys. Im so glad this is where he had his first surgery.
We were taken such good care of from the moment we entered the facility. The doctors and nurses here are amazing. Dr. Cregar and Dr. Kendall are wonderful surgeons who explain everything thoroughly and take extra time to make sure the procedure is perfect.
The staff and Dr. Howlett were so attentive to my husband Ray, before, during and after his surgery. In addition, they kept me informed step by step during the surgery with text message updates. They even sent a video to my husband with the outcome of the surgery. It was a great experience all around and very impressive
My wife recently had surgery on her arthritic thumb at Parkway Surgery Center in Henderson, NV. I cannot say enough about the level of care she received. The nurses and staff were all professional, attentive, and caring. From check in, to post operative care our experience was outstanding. Thank you to all. I can highly recommend this surgery center to anyone.
Dr Bradbury did a total hip replacement on my mother and the whole experience for her was very professional. He and all the staff were very caring and kind. They are very knowledgeable and professional. I would recommend them to anyone!
We walked in on 4/30/2024, my daughter had a broken growth plate in her ankle. Dr Hensley ordered some x-rays, explained everything to use in medical terms and then terms my 11 year old daughter could understand. We did not leave until she was “fixed” Brittany, Rachel and Rachel took amazing care of de-casting, x-raying and casting again after her procedure. Karen made sure my daughter was completely comfortable before and during her procedure. Talia was an amazing recovery nurse. We had a few others come and check on us during our visit and did not get everyone’s name. But everyone knew her name and her story and checked in frequently. Very personable and made a very chaotic time, pretty easy knowing they cared about her care!
Everyone throughout my procedure made me feel like I was special as they went through their routine. Made me feel like I was the only one there! Dr. Mcneilan is genuine and takes the time to talk to you. He exceeded my expectations.
It’s a great system that tells the driver when the patient entered prepped, when surgery began and when they went to recovery. Then you use texting to tell them you are there to pick the patient up. Allows you to run errands and get notice of when to return to the surgical center. Excellent service.
Much appreciation for this super detailed tracking system! Courtesy calls, plus detailed updates as to where my daughter was, start to finish in the procedure, and done! I highly recommend this to medical & dental practices.
My mom had a hip replacement surgery with Dr. Statton. The surgery was successful & my mom is recovering well. Our family is very satisfied with Dr. Statton, staffs, nurses, and therapists expertise & service. Starting from early consultation, pre-op, surgery, and post-op. With force app, we can easily communicate our questions & know what to expect to prepare for the surgery from the training videos. We cant thank you enough for taking such a great care of our mom!
Dr. Guild performed a total knee replacement on my husband. The surgery was flawless, and Dr. Guild and his whole team were very attentive and concerned for both my husband as the patient and me as the caregiver. A very positive experience in every way.
Great experience. Nurses and doctors were excellent. My husband has a hard time with anesthesia (PTSD) and everyone took great care to make sure that everything went smoothly. So very happy.
Everything was run very smoothly, I was kept up to date with each part of my wife’s surgery. Very clean facility. All the staff were helpful and friendly.
Used Parkway surgery center in Henderson for the first time on 4/1. Great experience. Place is clean, the staff was excellent along with my Awesome Dr. Ronald Koe. One of the best things was the Surgical GPS tracking system that sent my WIfe up dates via text message every step of the way. Would use them again without a doubt.
My daughter broke her arm and had to have surgery. They were able to get her in quickly, fixed her arm and cast it. Her dr and nurses are all wonderful and friendly. We’ve had a wonderful experience at ortho Indy and I’m so happy we decided to take her here!
Good experience across the board. Great communication with scheduling, pre-op, admitting and discharge. All of the staff was nice and helpful. I would definitely recommend this facility to others!
I would like to say thank you to Dr. Wymore and the team of people who took care of my sons surgery on 5/24/2024, We have been waiting for 2 months to get this surgery sorted and now I am relieved that the surgery is a success and now were just waiting for a fast recovery. My son was seen on 5/20/2025 for consultation first with my daughter at riverside and all I heard was good praises from them with how Dr. Wymore explained the plan to them and within the same day we got a call from Melissa that theres a surgery date within the same week. I was surprised that we got everything done within a week which usually takes forever in some cases. I was very worried but everything went well.Dr. Wymore provided a binder with all the infos we needed which is super helpful. I do not remember the name of the nurse from post-op but I think its Jene or Jane? But I am thankful to them for taking care of my son.
Fantastic center. Staff are top notch professionals and patient/caregiver centered from admission to discharge. I loved the link sent to my phone which constantly updated the patient’s status/progress. The surgeon personally calls you when surgery is over and will answer your questions. The discharge process is focused on instructions for home care. You never feel rushed to get through any stage of the recovery/discharge process. This is the pinnacle of commitment to patient care. Absolutely recommend.
Dr. Phillips is absolutely the best hand surgeon in the state. I started this journey at another ortho group, but switched to OrthoRI because I was extremely dissatisfied with the drs there. My wife recommend I give Dr. Phillips a chance and she was correct. He treated me for over a year before we decided surgery was the right course of action. The team at the Crossings was terrific. They took very good care of me while I was there and explained everything thoroughly. I am extremely pleased with the entire experience.
RN Catherine was very thorough and pleasant personality. All the nurses were great. Taylor was our post surgery nurse and she was very nice and explained what to expect. Great experience overall.
Dr Vogel has a very caring demeanor. Everything was explained in detail for us to understand. Janet, the Recovery Room RN, made the 4 hour stay very pleasant. We just chatted the hours away. (just to be clear, Janet, did not ignore her job duties)
Staff was kind and friendly. Happy to explain everything and answer all of our questions. We had an excellent nursing staff during our visit!! Thanks for taking such care in doing your jobs!
Hello my name is Cristina R.Yesterday mom had an eye surgery. At palomar health center .and as soon as we walked in.the staff where very nice very patient and placent.and the building very clean everyone are so so nice so thank you all . Dr.B.Le and the anesthesia dr. Alexis shenanaroe magen Laurie Zoe all the staff and front desk wow. Great people and happy nurses week .thanks Cristina Rodriguez mom Guadalupe Rodriguez.🤗🤗🤗
Ortho Rhode Island was such a good experience. Beginning with the staff at the desk and then of course the doctor and nurses, everyone was so professional. My daughter had rotator cuff surgery there. She was cared for by very caring, capable people. Dr. Migliori is a wonderful doctor, she answered all our questions patiently and thoroughly. It was totally a good experience. We are so happy to be able to say that we would absolutely recommend Ortho Rhode Island to anyone who needs this type of care. Thank you Dr. Migliori and Ortho Rhode Island.
Dr. DeCook and his marvelous team took wonderful care of my mom. Her pain has subsided significantly, and shes ready to be active again!!!Thanks to all who took care of her while she was in their care!!! Highly recommend!!
Our experience was top notch. We were well educated and prepared for my mom’s hip replacement. And…day of surgery was like clockwork. Such a great group of doctors, nurses and PT. Organized, efficient and genuinely kind. Highly recommend this practice and Dr. Guild. This was my mom’s 2nd hip surgery and she’s a raving fan!
Very professional. Excellent bed side manners. Procedure was done in a timely manner. Communication on portal for patient was very easy to upload. Messages were sent on time. Overall excellent experience
My husbands hand surgery went as planned. Staff was courteous, professional, responsive. Surgery was on time and we were very pleased with his care and how smooth the entire process was from check in to discharge.
I Love the Text Update, it helps me not to worry, and it eliminated my need to call to follow up which requires a desk admin to answer... AWESOME!
I was kept up to date on how everything was progressing and everyone was super friendly. A very relaxed feeling in the waiting room.
Can’t say enough wonderful things about Crossings Surgical center! From admission, pre op, surgery and post op I knew where my husband was at a moments glance on their app. Caring service I would highly recommend!
The medical personnel at the Crossing Medical Center is amazing. They are professional, efficient, caring and pleasant. I felt very comfortable and secure in all phases of care prior to and after my surgery.
Very well organized & friendly staff that cares & addresses all of your concerns! Very easy to get in and out of surgery. A beautiful facility. I highly recommend them!
It was the most organized process to date. Friendly, welcoming, informative, respectful, efficient, very little wait/down time, a pleasant experience given a stressful event. Would highly recommend this facility Surgical Outpatient process over any General hospital process. Everything they prepped us for was as indicated. Excellent rating over all!
Great location with up close parking. Nice staff, very nice waiting room and the tv screen that shows status of each patient is super helpful for getting updates. Also, the text notifications for status is also very advanced! Just an overall wonderful experience!!!!!
As the caregiver I was very impressed with the communication thread. All through the process I was kept in the loop. Everyone was SO pleasant and patient especially Zach!
Dr. Bradbury and team are extremely talented and very efficient, not to mention super bedside manners! My Mom’s hip surgery went very well and she is already walking so much better same day of surgery! Can’t thank them enough! Very relieved,
Very caring and compassionate staff. Informed the entire time while spouse was in surgery. Nurses had the time to spend with us during recovery. ( Kristy) ❤️❤️
Outstanding! I do not know how it could have gone any better. I appreciate the skill and the efficiency of all who were involved with my surgery. I’m looking forward to having my other knee done at the same location. Claude Rickman
The entire staff went above and beyond for my daughter’s knee surgery on April 3rd 2024. It’s always scary when your child needs surgery and from check in to nurses to anesthesiologist- every single person made the process so smooth for my daughter. Excellent care!
My husband had an ACL surgery and their medical team and staff was excellent. They kept me updated at every moment! It was a very professional and clean environment. Extra thank you’s go out to his nurse Steph G for all her help and kindness.
The staff and doctors were wonderful! Their tracking system was very helpful! Dr. Simon, Dr. Ellis and post op nurse Debi were all amazing!
My husband had knee replacement recently. Surgery was started on time, and all went well! Dr. Naylor is an exceptional doctor and surgeon! He strives for excellence! The staff is personable, caring, and knowledgeable.
The entire staff was extremely professionaland considerate to my husband who hadA total hip replacement Dr Tom Bradbury who isAbsolutely the best Surgeon in the state ofGeorgia. This was his second surgery he has preformed on my husband Peter B Glass.
Monica at the reception was incredibly helpful, kind, and caring towards my mom, making the check-in process easy. We appreciated her wonderful personality. Thank you, Monica, for easing our experience.
Great experience all around. The entire staff bent over backwards to make my grandson feel welcome, comfortable and safe. I would highly recommend Dr Scott Allen and his team.
Extremely efficient operation. Everyone knew what they were doing and very proficient. Several there were very personable which always makes surgery a less anxious procedure. Was extremely fortunate to have Dr Kress as my surgeon. He totally is masterful at what he does.
Such excellent communication and experience. I was so happy with the visibility and the capability to see the status of my friend who was in knee surgery. This was super helpful.
Highly recommend OIO. Everyone was amazing! From Missy at check-in to all the nurses before and after surgery and especially Dr. Neiman. They took care of my son as if he were their own kid. Much appreciated❤️
Doctor DeCook and staff was just wonderful. All worked very hard to get my mother in on short notice. Thank you all for your hard work and dedication!
When my husband went into surgery I was texted throughout the process so that I knew exactly where he was. I was shown to a lounge with snacks and hot drinks and was texted over a 4 hour period. This is an extremely thorough and helpful process for families. Thank you.
Just had a colonoscopy/EGD and it was a breeze . Dr Le, Amber, Barbara and the whole nursing staff all were very kind and I felt well taken care of. No discomfort, easy quick check in and was in and out in about 2 hours total. Glad that’s over and glad I had the great gastroenterology team at Sharp. See you in 10 years! Sorry if this doesn’t make sense as I’m just coming out of sedation. 😃
Professional, courteous and well organized. Ample parking, easy access to offices. The place you want to be for joint solutions.
Such an amazing facility with the most caring staff. I felt so safe and comforted throughout my whole experience. Thank you so much!
DR. Berend, and the White Fence Surgical team are absolutely the best! Everything is explained in detail. They take amazingly good care of your loved one. I highly recommend to anyone needing any sort of joint replacement.
The surgical staff were excellent throughout the process… admitting nurse was professional and courteousThe prep nurse has exceptional skills inserting the iv … no bruising when iv removed …The anesthesiologist clarified any allergies and after careThe in surgery nurses were courteous and professional … coordinating tasks similar to an F1 racing pit crewDr Zakko provided a welcomed assurance that the procedure would be both beneficial due to cancer screening and that Anna was in expert handsThe recovery room nurse’s calm demeanor was comforting as well as her delivery of the colonoscopy resultsAll on all a very professional experience .. and THANK YOU FOR TSKING CARE OF ANNA!!
The staff and Doctors were fantastic. Always kept me up to date on everything. I would recommend them to everyone. You will be satisfied.
Nurses, doctors and ALL staff were genuinely kind, caring and kept us informed through out the entire surgery process. Thank you for the care for our special loved one♥️
From check-in, pre-op, surgery and post-op recovery every nurse and doctor was so caring and kind. Great facility with great medical professionals. I highly recommend.
My husband had a partial knee replacement with OIO. We chose OIO because his 83 year old mother had both knees replaced at this facility and the quality of care was top notch. The surgeon and nursing staff was attentive and patiently answered all of our questions and concerns. Definitely recommend.
The care that dr deCook and his team give is phenomenal! The personal touch is comforting and reassuring ! Even as the “care partner” for my friend that has undergone two knee surgeries, I felt more empowered in the assistance that I was going to give post surgery. The success of a patients’moving forward (after surgery)is often set into place by the experience that precedes the surgery ! Thumbs up in excellent care!!!!
Staff at Ortho RI surgery center were phenomenal. From Olivia, the nurse who prepped me for surgery, to Larry, the anesthesiologist, to Dr Vergari and the people in the operating room, to the red haired nurse, I believe it is Amy, who took care of me afterwards, all were very professional and genuinely caring.Thank you to the staff for making the 1st leg of my replacement journey a success.
This facility is wonderful. The staff was very helpful and kind throughout the entire process.
The automated tracking system was wonderful. Never sitting wondering what is happening. Every staff person was so helpful. The overall experience was amazing.
Pre-op training was amazing, thorough and well thought out. Happy they mentioned to eat protein after. 💪🏻 Day of surgery- teams, nurses, PT’s, Dr. Guild all super impressive, helpful and professional.
I loved that I was able to receive updates on my daughter, the doctors and the whole staff were exceptional, exceeded our expectations and we were very impressed. Thank you all for your hard work and all your kindness and hospitality.
The center did exactly as they advertised.Received the updates as they happened and the dr, nurses, and staff answered all my questions and provided very good postoperative discharge information. Thank you so much!Victor G.
Love the staff and facility, took great care of my child. Absolutely amazing!
The tracking system was fantastic. It let me know how my wife was doing and what stages of surgery she was in when I was unable to be by her side.
Its unclear to me where JIS & White Fence distinguish services (hand-off, who is to do what) so this is an overall review of surgery process.The pre-surgery process was disappointing. Not much was explained. A pamphlet was gist of communication. It was left to us to initiate most communication. I sent them an email listing six concerns.One example is pre-surgery testing. We left the facility following lab work. Then received a call for urine sample so had to return. Another example is in conversation with physical therapist (I initiated physical therapy not JIS) a DVT compression device is required. We stopped into medical equipment office to ask for more information; what is that, do they sell it, how much, etc. They thought we had an appointment (were sent). No appointment, we just happened by. While waiting, I searched the internet. Their device was $150 more than I saw on line so we decided to buy elsewhere. They required we sign a document saying we were refusing their product. Thought that very odd.Friday noon we still hadnt heard when Mondays surgery would be so I left voicemail. Then they called.After husbands surgery, there was too much information & instruction thrown at me as caretaker. He was in so much pain we were both distraught. It would seem to be more effective to provide some of it while waiting on surgery & recovery... to read, process & prepare questions.They missed twice inserting husbands IV. He said the process felt like a production shop.We were stunned to learn well never see surgeon again. Evaluation consult & surgery is it. Received a phone call post surgery was only communication. Scheduled 6 week follow-up visit but will be with physician assistant or nurse practitioner...not with surgeon.To end on a positive note, his recovery nurse was helpful & compassionate.
My dad had surgery there on 2/21/2024 and the experience was amazing. Very respectful and paid attention to the patient and the family. The tracking app was amazing.
I appreciated the tracking app the center used but when I tried calling the number provided to talk to a person at the surgery center it was almost impossible to get a real person. It was a time-sensitive phone call and it was very frustrating to not be able to speak to someone when I needed to.
From the receptionist, surgeon, anesthesiologist and staff we have excellent care and experienced during my mother’s surgery. I will definitely recommend the Parkway surgery center in green valley.
The patient tracking is excellent. Its really appreciated as you are not left wondering how your loved one is being cared for. Brilliant concept.
My wifes surgery went great. One of the many things that contributed to it was the communication. I knew at all time what was going on.
AWESOME friendly, caring and knowledgeable staff. Everyone stayed to make sure all questions were answered. They were all so considerate about us being nervous.
Very good experience! Early morning parking was excellent. As the caregiver, I got a link to check on my adult daughter. Sinus surgery went off without a hitch, I was able to see when she moved into recovery, and got a prompt call from the doctor. And then a text to come pick her up at the front curb. All in all, one of the better outpatient surgeries of my familys experiences.
Dr Plante was exceptional. I highly recommend him and Ortho RI. It was a great experience. The team was friendly, courteous and attentive.
This facility is over the top great. Everything went so smooth and they kept you updated every step of the way. Dr. DeCook is wonderful!! The staff is great!
OrthoIndy was exceptional! This was my first experience being updated on my loved one’s status. If a situation like this arises again, my experience with OrthoIndy will be what I use as a benchmark. OrthoIndy set the bar high!!!
Dr Moy is the best of the best! We came in for a second opinion, a mistake that was done by another practice . Dr Moy fixed it. He is the best eye surgeon out there . Thank you doctor 🙏
Everything was smooth from beginning to end - from scheduling to leaving post op. The staff is extremely kind and takes care of each patient with high standards. They kept me up to date with texts and phone calls every step of surgery. For the first experience of surgery, they eased a lot of anxiety and stress. Hopefully never have to do this again but I know where to go if I need to!
I was there with a friend of mine who was there to get a colonoscopy. I was her ride. They were on time. I received a text when she was being prepped for surgery,a text when she was in surgery, a text when she was headed to recovery and a text when I was able to visit her in recovery. It was on time and organized. I have never seen a surgery center operate in such an efficient and professional manner...ever.
What a great experience we had yesterday my husband had surgery and the whole staff was amazing big shout out to Dr. Mathis and Cindy and Teresa his nurses they were very thorough from start till we left…Thank You all so much!!!
Everyone was so kind and efficient. Text updates were amazing. Dr took time to answer all my questions. Very good experience!
OIO WAS A WONDERFUL EXPERIENCE. From the very beginning of checking in through recovery all of the staff and Dr. Hensley were very thorough and friendly. I do not have one thing negative to comment!
Ortho Indy has our highest recommendation! Very efficient, professional, and comfortable. Shoulder surgery begins w 05:30 check in & home by 11. All very good so far.
The staff was all wonderful, professional and caring from the front desk to the pre-op nurses jen and Amie to the surgery staff and the recovery staff. Highly recommend for all your surgery needs
The staff was very friendly and supportive. However I did have some big issues with the lack of communication. When my daughter went in for surgery they weren’t sure what procedure they were going to do. And they ended up doing a procedure that they did not think they were going to do. The surgeon did not come and speak to us after the surgery and the staff was not able to answer our questions. They also had a rule where only one parent was allowed back there at a time…. And so discharge care was given to my husband, but not to me. The information given to him was different than the information on the paperwork…. So overall, they were a lot of communication problems. Like I said, the staff was exceptionally friendly, and my daughter felt well cared for, but we did not feel well prepared to care for her when we brought her home.
Great organization with immaculate, courteous and professional service throughout the procedure! Couldn’t ask for a better experience. Great job Ortho RI !
Surgical staff and post-op nurse were excellent, but the pre-op experience was not. My husbands surgery was delayed by almost 2 hours, which was not an issue, but no one provided updates to either of us. Also, after 4:00 there was no staff in the waiting area to tell people where to go to pick up patients. Several non-surgical staff exhibited a lack of basic people skills.
My husband had surgery there and while I was at home they were keeping me posted on preparation, surgery and recovery. Doctors, staff and nurses are amazing. Thanks everyone for taking care of my husband.
I love this system it really helps inform us about where the patient is and how they are doing and is very comforting
The staff, including the doctors, are top notch here. My mother was well-cared for! Everyone was friendly, attentive, and very nice. No one seemed unhappy in their job.My only issue is that the doctor didnt call in the pain medicine to a local pharmacy so we had to drop it off and wait at the end of a very long day. Plus, she lives out of town so it made the day unnecessarily longer. The doc was 2-1/2 hours behind schedule, so I spent 6 hours in the waiting room for a 15 minute procedure.
I was very pleased, at the service at the Outpatient Clinic and the timely manner they did everything. Kind, courteous and care is exactly what I feel like that they extremely showed. Thank you very, very much!!!
My 82 year old husband recently had hip replacement surgery at OIO/OIS. They prepared him completely about the surgery and with informational video and text messages step by step. Dr. Neiman was excellent. Surgery went great and we were so amazed my husband had no pain in hip area. Successful hip replacement. Nurses, aides and aftercare was beyond our expectations. Thank you Dr. Neiman and OIO/OIS. JOB WELL DONE ❤️
We had the best Nurse ever, best Dr, and best team over all Amazing. God bless you all ! Thank you for all the attention ❤️.
This updating system was wonderful. It was very comforting to know the progression during the surgery process, from pre-op to in surgery to recovering. Thanks so much for being so caring and considerate to those waiting for their loved ones while separated.
A well organised machine. Everything went as we expected. Everyone was nice and helpful. We were in and out in less than 4 hours. John is up and walking with the walker and doing his exercises.
I appreciated the staff and the app keeping me informed of my loved ones status. From check in to release I felt like part of the team. Thank you! 😊
This was my first time experiencing this system with a love one having surgery. The system was efficient with real time updates. It allowed me to relax and read. What a great experience.
Boston Sports and Shoulder Center and Dr. Kai Mithoefer are great. My son had knee surgery yesterday and level of care has been terrific!
Wife’s cataract surgery went perfect! Doctor is excellent. Caregivers and staff are so personable and helpful! They keep those waiting very well informed. A masterfully organized surgery center!
Amazing service and communication! The nurses and Dr.’s truly care about their patients. Wonderful experience!!
Extremely kind, professional and informative.. The recovery nurse was one of the kindest people I have spoken to in a long time...
The tracking was great. I knew when my husband was admitted, in surgery and finally recovery.
My son had his meniscus repaired orthoscopically. Dr. Otte and the entire team were extremely thorough for me as a parent, and gave my son a wonderful patient experience, even if he wasnt thrilled about IVs
Gorgeous and spacious waiting room. Staff is phenomenal. Very pleased with our experience! Highly recommend to anyone in need of surgery.
Doctors and nurses were very professional and attentive to my husbands needs. After the surgery was completed the doctor explained to me what he had done. They were attentive to my needs also. This is Samson, the hospital therapy dog.
The team was amazing! The communication app was perfect! Thank you
I took my Grandma in for her appointment. The facility was lovely and everyone was helpful, knowledgeable and kind during our visit. Whats most important is Grandmas approval, and she sure seems ro like it. 👍🏼
Everyone was very efficient. And they were very ahead of schedule. Any questions that I had they were able to ask and their ability to give directions to everyone was fantastic.
Extremely professional! Loved the messaging. Everyone was informative and helpful. Facility spotless! Very impressed
The doctor was really good and professional loved all staff they were very helpful and nice would recommend this facility to all
Excellent Customer Service..Cannot Say This Enough..There was No Guessing..Every Question Was Answered. Very Thorough. Would Recommend To Anyone.Thank You
The staff and doctors at White Fence were top notch. They were organized, professional, caring and compassionate. They communicated with me throughout my husband’s procedure and gave thorough instructions for his post-op care. We were very pleased with every aspect of the experience.
Everyone is professional and courteous. The place is run efficiently. The care my grandson was given by his doctors and nurses is exceptional.
Great experience took my daughter in for a procedure. They gave me a time and they met that time very professional.The app let me know Time of preop time of surgery time of recovery very nice
Great fast service and treated us so good leaving us with all questions answered,. Thank you team.
I was so impressed with the care and information they gave to my daughter and I. Nurses were so sweet and helpful. Loved my experience there.
The team at Boston Sports & Shoulder surgical center are fabulous! They are professional, kind, responsive & good at what they do!
This is the second surgery here and the staff and surgical team are outstanding! First, you receive genuine warmth and attention to both the patient and to the spouse/caregiver. You are made aware of the process, the expected time and give you all the time you need to ask questions. The surgeon we had, Dr. Peyton, is at the top of his profession, and is doubly blessed to have a phenomenal personality.
Welcoming, friendly & professional staff very interactive with both patient & non patients. Comfortable atmosphere & waiting room.
They did A great job and everyone was so nice and helpful Looking forward to her getting well
Info was good but final pickup message confusing. Said ready for pickup but person at desk said that meant 30 minutes out so I waited but then patient texted me cause ready before.
This was our 1st time utilizing the surgery center. Everyone was friendly and welcoming. We really liked the text messages indicating the status of the patient.
Phenomenal Staff. Highly recommend. They worked quickly from appt to MRI to Surgery to repair my sons knee.
Apart from the stellar work of Dr. DeCook, the facility excelled in communications. Constant updates, all instructions were clear and easy to follow.Understand that these are not accolades from a First Timer. While this is the First Time with Dr. DeCook and the Advanced Center for Joint Surgery, my wife has had two total hips and one total shoulder in another facility in another state. Therefore, understand that this rating is given with a basis of known patient experience at other facilities.Again, excellence at all levels, from admission to discharge.
The communication with this medical group through their app is fantastic… Really appreciate the timely response and information
My husband recently had rotator cuff surgery at the Polaris Surgery Center. Everyone was so nice and helpful from check-in to discharge. They were very attentive and took time to make sure we understood post-op instructions. I highly recommend as an out patient facility. Just one thing to note - the cafe is closed (you may see a sign, but I think it was an oversight). They do have coffee available if desired.
White Fence is excellent and nurses are fabulous. No complaints about anything. Dr. Berend is an exceptional doctor.
Dr. Decook’s office is nothing short of amazing!! From the doctor right down to the office staff our experience was stellar !! I highly recommend Total Joint Specialists and specifically Dr. Decook !!! 100 star rating as far as I’m concerned.
Great way of keeping track of how my wife was doing during her procedure. Love it! Thank you. Doctor Parizzo was so great. Staff was so helpful and friendly.
The staff at Parkway Surgery Center was very pleasant and efficient. They answered all my questions and made me feel at ease about my surgery. When I was ready to be discharged, my surgeon was there to further answer my questions along with a staff member. That was quite calming and reassuring after a new surgical experience. I would absolutely recommend Parkway Surgery Center to anyone needing outpatient surgery.
This was terrific, because I knew exactly at what stage my son was in surgery. Let me know when he was in preop, then surgery, then recovery. It gave me peace of mind.
Very professional place for surgery. They keep you updated as to the progress of each patient. Caring staff.
This is certainly one of the very best Surgery Centers in San Diego county. Friendly, Compassionate and Caring.
Amazing staff, they took care of my son. It was his first surgery ever and they were so patient and nice.
Total reviews rating 5
199 Reviews for Ospitek Inc. 2024:
Review №1
2024-06-29 13:25:08This facility was amazing from registration to discharge. Nurses were all compassionate and efficient. Anesthesiologist was amazing and had a great sense of humor. Last but definitely not least is Dr. Spiess. He is top notch with awesome bedside manner and things went exactly as he explained. We couldnt be happier with this experience and my husband is doing great! Our heart felt thank you to everyone.
Review №2
2024-06-22 01:55:01This surgical center is so clean efficient and organized, Wendy is amazing, she took such great care of my husband Tom, quickly checked us in, got through a lot of information quickly, while being super pleasant, and then they whisked him away. While I waited the plaza that the surgery center is located in has a Broken Egg, a Smiths, a bank and a gas station so I was able to take care of a few errands. What I especially love about the center is their computer system notified me every step of the way and told me when to come back. The nurse that took care of my husband after surgery was so nice she offered me a warm blanket while I waited for him to wake up. What can I say they made what could have been a scary experience so much better. Wendy even came to check on him and even called when we got home the day after. Hands down best surgery center Ive ever seen.
Review №3
2024-06-27 13:09:32The experience went smoothly from start to finish. All of the staff there were helpful and pleasant, explaining everything we needed to know both before and after surgery with patience and a smile!! The notification system was helpful too. I would definitely recommend them!
Review №4
2024-06-20 17:39:23The Lima branch handled my mothers knee replacement and stayed overnight. We have had a lot of doctor and hospital visits with my dad in the last year and this experience by far was the best of them all. They were efficient, quick, but not at the expense of care for my mother. We were just really impressed by the system they have going there.
Review №5
2024-06-28 00:27:23A family member needed surgery on her wrist. From the time of arrival for registration with Kathy, to having details laid out from anesthesia with Jeff and Bill I knew she was in great care. Hats off to Bill for taking time to talk to us and putting us at ease, he has great bedside manner! Thank you to OIO for providing such amazing care!
Review №6
2024-06-05 14:07:03My husband and I were impressed with the care and courtesy that we received yesterday when he had knee surgery there. Everyone was very pleasant and helpful. And the pre surgery meetings were extremely helpful to prepare us for the surgery and care after the surgery.The facilities are very nice and bright and clean, and the cafeteria provides nourishing food at reasonable prices.There is ample parking, and free shuttles provide transportation to the various facilities.
Review №7
2024-06-12 13:52:56The care here is exceptional the recovery nurses were very knowledgeable and so nice big smiles on their faces that’s what you want to wake up to when you just had a surgery smiling while they explain how to take care at home they listen very good to your concerns. The surgeon the nurse and the clinic all kept me informed about every step they did with my husband surgery and I wasn’t even at the building then they called and message me to come back so he could wake up with me there I just never had care this good. I would recommend this place to anyone.
Review №8
2024-06-28 16:42:34As the loved one of a patient, this location was outstanding with keeping us informed about the process and situation. He came out of surgery and we were immediately informed about his condition and they explained all steps of recovery and how to best support this. High commendation from me!
Review №9
2024-06-29 16:29:46Great facility. The patient tracker is awesome and keeps you updated on what part of the procedure/surgery the patient is at. The waiting room is big and I appreciated that they provided coffee for the guests. The staff was very friendly and informative.
Review №10
2024-06-12 14:15:45The staff and doctors at Polaris Surgery Center were amazing as they worked with my husband. Professional and friendly, they listened to our questions and concerns and addressed each one. His surgery and recovery time went very smoothly. We highly recommend them!