OSIM Brea - Massage Chairs Back & Foot Massagers in Brea

Review №1

2024-06-24 00:23:57

Jasper was super knowledgable and helpful explaining the features and differences between the chairs. Have tried many different brands of massage chairs but ended up buying the purple OSIM uDream Twin. I like a firm massage and this chair delivers that while also providing maximum comfort — the stretch setting was my favorite. Delivery and setup was quick for needing it on the 2nd floor. 10/10 wouldn’t go anywhere else for a massage chair

Review №2

2024-05-17 23:37:14

We had a great experience purchasing 2 chairs with Rita today. I highly recommend visiting this store! She has great customer service and patience!!

Review №3

2023-12-26 22:21:46

I have been in the market and looking to purchase a massage chair for a long time. We walked into the Osim store to try out different models of massage chairs. The store representative, Jasper, was accommodating and patient with our questions, and we tried different models and finally decided on uLove3. It was so comfortable, and we almost fell asleep on the chair. Thanks for all your help.

Review №4

2024-02-24 15:14:30

Update as of 2/24/24- We purchased a chair back on 12/26/23. TWO MONTHS LATER- STILL NO CHAIR. Our arrival date was supposed to be the end of January to the first part of February. We werent called to be informed of a delay. So finally we called and we were informed shipping was delayed. My tip? DONT PLAN AROUND YOUR ESTIMATED ARRIVAL TIME TOO CLOSELY. Hopefully the chair makes up for this delay- when it arrives.Our salesperson, Jasper, was phenomenal. We learned much about the chair itself without feeling like we were being bombarded by a pushy salesman. Were excited about the chair arriving and were so happy we found Jasper!

Review №5

2024-02-20 16:09:19

This company is very disappointing and difficult to work with. I tried to cancel my order because someone offered me a free one - but the salesperson said, once you place an order, you cant cancel - I was willing to forfeit my deposit. They wont even let you downgrade to a smaller chair.The delivery team contacted me and said they are coming to deliver the chair - I paid extra for them to deliver and assemble upstairs - They came in a Home Depot van - with 2 people. He said no one told him about the upstairs delivery then said - we will get some help and come back. They literally got a couple of landscapers from the road and asked them to help. They brought strangers into my home to help Then they damaged the base when they brought it into my room. I spent $8K on this chair, I honestly dont think its worth that much. My chair is still damaged!

Review №6

2024-03-04 00:51:37

Jasper was very professional and knows the chairs. He was detailed and transparent with pricing. Very friendly. I highly recommend him and the store.

Review №7

2023-11-11 22:48:08

Teeny has been very helpful and explained to us all the benefits and features of the massage chair with no pressure. The chair is really good and fits me and my husband perfectly. We highly recommend OSIM Brea if you are looking for a massage chair

Review №8

2024-05-12 01:39:55

This is our first time purchasing a massage chair. Rita gave us a throughout explanation on the products helping us to make a decision on our purchase! I really recommend this location!

Review №9

2023-12-03 00:58:32

The sales were very nice, let us tried the massage chair and we actually bought one. Very impressed by the quality of the massage chair and great experience.

Review №10

2024-06-09 20:59:54

So pleasure purchase experience with Rita at Brea store, the massage roller is the most comfort and useful for us. Rita is patient and knowledgeable helps us to choose the right model.