Presentation on Map Reviews Nearby

OReilly Auto Parts in Healdsburg

4.6 (51) 515 Healdsburg Ave, Healdsburg, CA 95448, United States

Location on the map

Healdsburg, Sonoma County, California, US

Phone: +1 707-431-7380
Site: https://locations.oreillyauto.co...

Opening hours

Monday:7:30 AM–8 PM
Tuesday:7:30 AM–8 PM
Wednesday:7:30 AM–8 PM
Thursday:7:30 AM–8 PM
Friday:7:30 AM–8 PM
Saturday:7:30 AM–8 PM
Sunday:8 AM–8 PM

Edit info

Total reviews rating 4.6

51 Reviews for OReilly Auto Parts 2024:

Review №1

2024-06-17 02:10:39

Nathan and Brandon helped me diagnose the flat in my girlfriend’s ac system and gave me step by step instructions on how to fix it. Tremendous help and exceptional service.

Review №2

2024-06-17 02:02:45

Nathan was the greatest help at diagnosing and helping me and boyfriend walk through every step of fixing my AC system. If only there were more people like Nathan

Review №3

2023-12-03 00:18:31

The customer service is great. As a woman with a smart phone I feel like I can figure out what I need because of smart phones but I am also glad when the gentlemen are there to anticipate my needs. I feel empowered when I walk in knowing the part I need and they let me be but Google doesnt always give me the right information so the guys there are always glad to help me and they dont gloat if I missed something. I have no idea what Im doing in there but I like to pretend and they let me and I think that thats kind they also dont rub it in my face when I get it wrong so thats what I mean by gloat and with that being said theyre always making sure that I walk out of there with the complete items that I need in order to say change out my battery theyll give me those little grease packets so that I can put it on the terminals which I never knew about before so I think its I think theyre glad to see women taking charge of their own automotive needs but theyre also glad to help anytime they can and I think thats how shes society should be anyways you know always help each other out and not to make this as sexist review but its a male dominant industry and male dominant subject matter so I definitely dont know as much as they do but I like to pretend like I do and they let me Plus they are chivalrous when I need assistance carrying out a big old heavy battery and I appreciate that a lot and this is so far what Ive noticed at this Rileys in Healdsburg and also at another automotive store in Santa Rosa which I will save that review for them and not mention them here but thank you gentlemen for helping me out even though I seem like I know what Im doing its just a facade. But I am learning.

Review №4

2024-06-03 21:07:03

Brandon was extremely helpful and knowledgeable. He deserves a raise! Thank you soooo much!

Review №5

2023-09-17 20:03:10

I ONLY shop at OReilly for all my auto needs because of one very special employee there....BUZZ!He truly understands what customer service is. Hes also very knowledgeable about everything auto related.

Review №6

2023-08-30 22:17:50

Buzz was amazing, the whole team is always incredibly helpful. He assisted us in a tricky headlamp install. Remember OReilly for auto parts Napa for wine.

Review №7

2021-10-13 21:59:16

Reilly Auto has super friendly and smart staff! Super clean and great variety of parts to choose from!

Review №8

2022-05-12 07:16:46

The place was moderately busy, but the staff was handling the traffic flow and transactions quickly, efficiently, and professionally. They are knowledgeable on how to get you the parts you need.Brandon was helping me and with his diligence and flexibility in trying other means outside the normal in store look up systems, he used other systems and internet searches to find the information. He tracked down the parts, and between us we now know what to get to fix this one problem.Thank you Brandon.

Review №9

2021-05-06 18:34:11

Shop here first! I get all my auto supplies here and have never had a bad experience. I was in yesterday for wiper blades. Buzz the manager made sure I had the right blade (Mercedes Sprinter-they vary a lot) and knew the quirks of installing. Got ‘em home and they went on just like he said. Great people!

Review №10

2023-01-30 18:55:05

This is a very clean and organized location they were able to pull up my national account get me squared away and build out from a whole another city when I was stuck out of town! Highly recommend this location to others they also do free code scans

Review №11

2021-08-01 02:29:22

This is my experience over the years: They are always very nice to the customers, not just me. They always spent the extra mile to help me with no pressure.Its a pleasure to spend money there, they all deserve my business.Thats all I have to say...

Review №12

2016-06-23 23:37:40

We had a low tire pressure light come on and Buzz not only helped us measure the air in the tires, but he let my kids, 7 and 4, help and be assistant mechanics! We needed a LOT of air, so he then suggested that we run over to Big O instead of the gas station and even called them to let them know we were coming by. Thank you for the above-and-beyond service; it was greatly appreciated!

Review №13

2020-04-11 22:57:30

I came here hoping to exchange a set of headlights I had purchased at an earlier date when they were literally put in my hand by a store employee who assured me they were there correct fit for my vehicle.... Well they werent. They guy working there who I spoke to was rude, condescending, and is the quintessential example of the exact type of person that you DO NOT want representing your business to the public

Review №14

2019-05-04 23:20:35

Everyone here has excellent customer service! I was helped by Abraham getting a product that another OReilly store couldnt because they couldnt find it. Took him less than 5 minutes to find and order it for me. Two days later I get a call ssyisa it has arrived.

Review №15

2016-06-17 01:07:03

We had a horrible start to a road trip, discovering a dead battery in the RV that we borrowed....at 5:30 pm. (Read: no mechanics open.) Luckily, OReilly is open til 8, and an angel works there! Jacob, the assistant manager, put the new battery in for us, and we are on our way! Thank you so much!!!

Review №16

2019-05-30 02:04:51

I had an amazing experience in this O Reilly. Joaquin was super helpful especially with my lack of car knowledge. He helped me find out what was wrong with my car and fixed it.

Review №17

2019-05-31 22:29:43

Friendly knowledgeable. What more could you want? OReillys had very good consumer policies like free charging your battery, and check engine analysis.

Review №18

2022-05-24 14:21:11

Needed a part and I was having trouble finding it for our older model car. The employee at the counter found the part and had it for me to pickup the next day. Very helpful and friendly.

Review №19

2019-09-27 21:05:36

OReilly is my go to Auto parts store. Theyre well trained and very helpful staff have helped me make decisions and select products. I shop the Cloverdale location.

Review №20

2022-09-13 13:08:41

Excellent, helpful service. Always the correct part. Clean, well organized store. Specialty tools loaned free!

Review №21

2022-10-24 09:50:24

I enjoyed my shopping experience is always fun walking around ☺I just love it 😀 my favorite auto parts

Review №22

2019-01-31 01:25:59

I needed some fuses the staff told me help me to get some I bought them got the wrong kind I had to make an exchange they help me with the other ones they were really polite about it very nice Id recommend anybody to go there the store was very clean and they moved aldea customers along quite efficiently

Review №23

2020-03-06 00:57:05

Very Professional, Prompt, helpful. Wide knowledge and practical experience, has local parts connections and a cool doo-dads aisle. Plus plus rating.

Review №24

2019-03-04 03:18:37

The young men at the Healdsburg store were very helpful installing my new battery. I highly recommend them.

Review №25

2022-07-11 01:00:25

Healdsburg OReilly team is awesome. Super helpful, knowledgeable, and always excellent service.

Review №26

2020-09-21 20:32:43

1:30pm -09.21.20Dropping off oil.Brandon exceptionally nice.The others were brusque to point of being rude when asked for simple information

Review №27

2020-11-29 01:28:30

Buzz was super helpful and the hitch I ordered came in next day. Good experience. Would recommend.

Review №28

2016-11-01 15:12:44

The staff at this OReillys are fantastic. I now always check with them before a DIY project or taking my car to a mechanic!!

Review №29

2018-01-18 04:56:28

Ive never left unhappy. The employees are always helpful, nice and knowledgeable. I highly recommend this shop.

Review №30

2022-03-29 01:03:58

Buzz is all-around great. Always cheerful and helpful.

Review №31

2022-04-21 16:10:35

Always a good place to go people in their very nice and very helpful

Review №32

2022-09-12 22:54:00

Buzz, at OReilly in Healdsburg is top knotch for parts .

Review №33

2019-02-27 22:30:01

They had the part i needed in thats about it the guy was nice and made sure i had everything i needed

Review №34

2018-12-21 17:21:30

Excellent service Buzz the owner always gets me what I need

Review №35

2022-06-03 13:57:58

Our goto for anything we need mechanic wise oil also

Review №36

2017-05-10 05:55:55

Helpful, talkative, and friendly. Couple local guys with good attitudes. Thank you!

Review №37

2018-10-22 20:59:23

All the other stores are golden except for the Santa Rosa store. That store has the worst customer service in management to this day

Review №38

2019-11-19 01:35:02

Knowledgeable staff. Good assortment of items in stock.

Review №39

2019-10-10 03:05:27

The manager Buzz is a really nice and helpful guy

Review №40

2022-02-09 05:17:19

Had to order some parts, arrived the second day!

Review №41

2022-05-09 06:17:56

I cant remember the name of this place because it changes so often

Review №42

2019-10-22 22:38:28

Great parts great service!

Review №43

2021-03-02 23:20:03

I get all my parts there

Review №44

2021-09-22 00:37:06

😀

Review №45

2018-12-19 19:13:03

Very knowledgeable and courteous.

Review №46

2021-04-14 11:46:22

Great, helpful staff.

Review №47

2023-04-29 18:38:55

Great service

Review №48

2023-03-01 14:58:25

Review №49

2024-06-16 14:55:01

I love these stores, the staff is always very friendly,

Review №50

2021-12-11 23:13:36

Service is friendly

Review №51

2016-02-26 05:59:17

Wonderful