offthegridit in San Jose

Review №1

2024-02-27 04:57:27

Lots of words but no actual actions or fix!We hired Michael for the installation of an LTS NVR system, but our experience was disappointing. Despite assurances of quick and efficient service, Michael arrived three hours late and struggled to make any progress with our 16-camera setup over two hours. When confronted with the lack of results, his reaction was unprofessional and hostile.Michael invoiced us for four hours of work despite not completing any part of the installation successfully. We believe that payment should reflect the fulfillment of the agreed-upon services, a standard not met in this case. Be careful as you might want to consider our experience as a measure of Michaels reliability and professionalism._______After posting my review this owner came after me over emails and text. Started to threat me and made me and our community unsafe. I reported him to the Richmond police department case # T24000528.

Review №2

2024-02-12 19:30:04

Michael at Offthegridit...I cant say enough. So helpful and tenacious. Delivers on his promises, knows his stuff, professional, he comes to you: glad I found him!!!

Review №3

2020-04-20 22:37:29

We have been working With offthegridit for about a year now. Michael has been wonderful. We are a small business and when our system falters, so do we. Michael has been extremely responsive to our needs. When we call him he tries to help us immediately. He can trouble shoot from his office which saves time and money. I would highly recommend offthegridit whether you are a business or have personal needs. My mother was having problems with her computer, we called Michael, and he fixed it from his home! You wont be disappointed, give them a call!

Review №4

2020-05-27 23:33:49

Knowledgeable, friendly, responsive, hassle free. Michael saved my day on short notice and got one of our locations up and running again. Didnt even scoff at our shoddy network closet. In fact we will be working with Michael to upgrade our network in that location.Highly recommended. I look forward to future business with Michael and OffthegridIT

Review №5

2022-01-23 06:19:56

Michael is knowledgeable, methodical, and thorough. (Also patient with questions and explanations)He has saved us with our mixed Ubiquiti/Unifi network.Billing is transparent and reasonable.Communication is greatHighly reccomended

Review №6

2023-10-27 16:09:33

Offthegridit helped me with a network problem remotely, it was fast and easy. I found out they could help me with my website and sure enough they fixed some issues with my host and Wordpress issues.

Review №7

2020-04-17 20:47:15

Offthegridit is awesome. Michael is very professional always attentive and easy to with. He is always there when we need him. I highly recommend offthegridit for all your I.T needs. Thank you, Michael and offthrgridit.Country Inn .

Review №8

2020-04-19 18:05:52

Michael and offthegrid3D are creative and able to respond quickly with creative marketing and helpful accessories. We have enjoyed working with Michael to create reusable packaging for our subscription service.

Review №9

2022-01-23 00:46:56

Michael, is a very knowledgeable in his profession,has great customer service,and understands the severity of ASAP and urgent needs, have been using his services for 15 years now. Thanks for your service.

Review №10

2017-03-18 21:48:59

I called offthegridit when my server went down. They were able to recover my data and rebuild my point of sale & accounting system even though I did not have a backup. I would highly recommend them.