OCIP - Orange County Industrial Plastics in Anaheim

Review №1

2021-09-10 18:11:03

We had a great experience with OCIP. Taylor helped us get a couple custom-cut pieces for our business’ register counters. Everything fit well, the turnaround was quick and our countertops looks great now!

Review №2

2021-05-17 17:24:48

The sales staff were great. David advised me on the appropriate product for my needs. My order was ready at will call at the promised time. Counter person was helpful

Review №3

2024-05-29 21:15:15

Personal, very attentive and just as they describe and promise, they deliver.

Review №4

2021-09-20 18:55:10

I first hesitated to ask for a quote because the website mentioned business to business and I I only had small job. However I asked for a quote for a 1/4 clear acrylic 24 x 48 sheet cut into 2 strips. David Pfeil called and asked exactly if I wanted 2 nominal strips. I said 2 wide by 24 and that I intended to cut it down to 11 length. He mentioned that based on his experience that I let them do the cutting instead of me trying to do it. He said that they can cut the number of pieces I needed and the exact size.I ordered 24 pieces 2 x 11. I picked up by order after 1 1/2 days.great customer service from David Pfiel.

Review №5

2020-06-04 03:52:24

As a struggling small business owner trying my best to navigate the COVID-19 pandemic, I felt completely taken advantage of by this company considering the amount I paid (nearly $600) for the product I received (3 sneeze guards: 2 custom (1 damaged), 1 prefabricated). They dont do deliveries or installations. This becomes problematic when they make something the incorrect size and it cant fit into the space it was intended for. Taylor Grafton, account manager(my main point of contact), admitted that he made the mistake and asked me to bring it back to have it modified to its originally-desired specifications. Upon my arrival, the shipping manager scolded me for returning it with the blue plastic film removed (How was I supposed to know?). He told me that, in the process of modifying it, its going to get scratched. I replied that if that happened, it wouldnt be my fault and that his company would be responsible for providing me a new one. Only then did he change his story and attempt to point out scratches that werent even there at the time to cover his rear end before bringing it back to be modified. No one told me that 1) it scratched easily and 2) when transporting it back, it should be covered in a blanket. Anyways, after installing it a second time, it finally fit, but I found that there were multiple, large scratches on it (spanning an area 15 long x 2 wide). I immediately e-mailed Taylor, asking him how he would like to resolve this issue. He completely denied any responsibility, and instead blamed me for supposedly damaging it when transporting it back to them. How about fabricating it correctly the first time so I wouldnt have to go through the trouble of bringing it back? How about taking the time to communicate to customers the proper way to transport it so that it wont get damaged when they are forced to bring it back (because of YOUR mistake)? How about being a person of integrity and actually taking responsibility for your mistakes, Taylor, especially when your shipping manager admitted that process of modifying it would scratch it? Retrospectively, I shouldve insisted that you pick it up, modify it, and re-install it yourself. Honestly, if I knew this crap was that fragile/cheap, I wouldve gone with a different company and material!

Review №6

2020-06-05 21:46:58

This company will WASTE your time. No email confirmation when you order something. They are NEVER in office to take a phone call. Both Isaiah and Stephen are terrible with customers. I have emailed Stephen and literally just get ghosted by him, ZERO response. Even their 800 number goes to voicemail. I would not recommend this place to anybody.

Review №7

2020-05-27 18:23:29

The staff at Orange county industrial plastics are great. David and Isaiah are always helpful, and have the answers to all your needs. Theyre the low price leader in the industry, and they already seem to have what I need. Why going anywhere else

Review №8

2020-06-22 16:15:29

Custom order was completed on time and exceeded my expectations. Will definitely use OCIP again for future needs.

Review №9

2020-08-14 18:31:40

Great customer service, friendly staff thank you.

Review №10

2022-04-02 18:43:04

Taylor the Man I talked to and got my Windows fixed. Thank You !!