Oaks Veterinary Urgent Care in Agoura Hills

Review №1

2024-04-03 12:17:42

Last night I had to take my cat to Oaks Vet Urgent care because he was in excruciating pain. The clinic is beautiful and spa-like. The vet tech, Carly, was kind and sweet and the vet, Dr. Karen, was extremely compassionate and down-to-earth. They did everything possible to manage and treat my cat’s pain, as well as my own worry and anxiety.

Review №2

2024-02-26 18:43:03

Christmas Night 2:30am - We had an emergency with our 14 yr old puppy. We needed an emergency euthanizing. Oaks Veterinary was the only animal hospital open and were a quick, less-than 7 minute drive from Rancho Road. We were greeted with kindness and understanding, then lead down a hallway into a surprising room that was not the usual vet exam room with a metal table you set your pet on top of. Waiting for us we found an extra large and inviting living room with comfy cuddle-up couches and comfy chairs for our whole family and pup. The staff left us to relax (relax may be the wrong word), with our pup, say our goodbyes in a calm environment, give last hugs, tears, and love no matter how long it took us to be ready to call the doctor in. We were never pushed or rushed. This was a homey room where we all could sit. We took turns with everyone being able to hold in their arms, snuggling, and kissing goodbye our loved pet for the last time until we all were ready to save him from more pain.We called the staff in and with our pup asleep and snuggled in my my wifes arms like he had done nightly for many years, he was painlessly and unaware, given his final sleep. He passed being held and loved by his family, knowing our familiar scents. We all held our final emotions in-check, wanting him to never feel our anguish, but leave us feeling our calming love and peace.The family was allowed to stay in the living room petting our pup until we felt ready to leave. After about 1/2 hour of telling funny memories, laughing and crying, we were calm enough to leave. I wish we had known about Oaks Veterinary Urgent Care when on a cold vet table, with us having to stand aside and watch, we had to send off our other pup a year earlier.

Review №3

2024-04-14 04:58:30

These folks are excellent veterinarians. They are kind, compassionate, and smart.Dr. Wallach stitched up my young Dobermans wound when she was bitten by a dog, leaving no sign that there had ever been an injury. I also went there when my older girls face became swollen on a Friday night, as we couldnt see our regular vet until Monday.Ive been to a lot of vets. Its rare that Ive seen places that dont overtreat or that care about keeping the costs as reasonable as possible, all things considered.Im so glad to have found somewhere with top notch veterinarians and equipment, thats open late and on weekends because for some reason, thats usually when my Dobergirls need to see a vet. When I leave the area, I sure hope I can find somewhere even close to as good as this group is. Theyre truly a gift to the neighborhood.

Review №4

2023-10-19 03:17:09

The staff were all so kind & caring when I had to put my cat down. The room was quiet & comfortable. The tenderness they showed to me & to my cat was really beyond my expectations. I can’t thank them enough for making a heartbreaking event bearable.

Review №5

2022-10-16 00:49:57

Honestly very good and professional. I had called around many different vets and given the same response which was there we’re a full capacity. I’m calling on a Saturday and I understand that I have to be understanding as it is a weekend so I honestly knew I was in for it “checkbook wise”. I was blown out of the water with the level of care and service Oaks provided. I came in a wreck as my 5 week puppy wasn’t wanting to wake. They were so caring as soon as I came in they took my little boy and went to check him out. I was there maybe 5 min and right way I saw the vet and he let me know what was wrong with my pup. I am so thankful I was referred to u guys and I found my vet for my babies. The exam was affordable as well as the treatment.

Review №6

2023-12-24 22:18:08

Went in on Christmas Eve - they were so busy already right at opening and they were so nice, communicative and reassuring even though people kept flooding in the door. Dr Karen made me feel safe leaving my pup in their hands. All of the staff I came in contact with were so kind, I was surprised that to be greeted and talked to so warmly. Highly recommend!

Review №7

2024-02-10 17:45:01

Crooks, they told us they were gonna let our French bulldog die if we didnt sign over all 10 puppies cuz she went into labor early 3 days before we had our doctors scheduled. They said it was some third party funding place that helped pay for the rest of the emergency c section cuz we could. Only come up with $1000 till midnight then we would have the rest but they couldnt wait they wanted all up front or our dog dies or give them all puppies for the funding company. Come to find out the lady doctors started that funding company and run it. But they made it seem like we had to talk to some other people even a different email address. When we said we were gonna get a lawyer they called us to pick up the mom ND claimed all 10 puppies died suddenly after 2 days jn their care but up to that point all were perfectly healthy. We asked to see the bodies over the phone they said of course. We go in they say we have no right to see bodies and even had the sheriff come. Sick people. Our gg would have been such a good mother we were so excited to see her become one since she is so gentle ND caring for our other dogs. And they basically help us up for the puppies since every else was closed. We went in at 9 they closed at 11 we would have had the rest of money 1 hour after closing since they were gonna be doing surgery it shouldnt have been issue but they told us either give us 1000 and all 10 French bulldog puppies or u can take your dog ND leave, so basically let her die. they took our pups ND gave neutered our dog cuz they said they are against breeding. Like what? Just Dont go to them please avoid at all cost. Weve been heartbroken ever since they robbed us, afraid to go to vets cuz of this traumatic experience.Stay away at all costs

Review №8

2024-03-17 00:25:49

Saved my Frenchie! She was past her labor time, the staff is absolutely wonderful, compassionate and professional! I can’t say enough good things about the help we received, my girl is now recovering and safe. The right hands are here.. thank you

Review №9

2024-04-06 12:56:07

I cant thank the people that work here enough. They could not have been any better on one of the worst days for me and my dog. They were kind, patient and understanding. I wish I was close enough to them to make them my vet in the future. Thank you Oaks Veterinary. I cannot describe here how much you meant for me on that day.

Review №10

2023-10-27 16:55:54

We had to put our beloved cat down last night and chose this place even though we had never heard of it before but it was open late and the person who picked up the phone was so kind. I cannot be more grateful we came to the Oaks Urgent Care. This was the cleanest, calmest, warmest environment we’ve been to for our pets. We were seen immediately and the staff was so kind and helpful. They made our cat feel so comfortable and peaceful in his last moments- he even started purring. He hadn’t purred for days because he was so sick. So this was a very sweet goodbye. Thank you to everyone who was there last night, the vet, the animal techs, the receptionists, everyone made this experience as hard as it was a good one. Thank you.