Northbay Automotive image Northbay Automotive image

Categories

  • Auto repair shop

Phone: +1 707-763-5547
Site: http://northbayautomotive.net/
Opening hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.8

155 Reviews for Northbay Automotive 2024:

Review №1

2024-04-11 23:01:49

The team was very nice and friendly!I came in with a dead battery and they were detailed, thorough, and transparent with what they were going to do. They wanted to test other things to be sure it was the battery and not another underlying issue, which I appreciated.The work was quick and affordable. Overall, my first experience with Northbay Automotive was great and I will definitely return whenever I need my car serviced in the future.Thanks!

Review №2

2024-04-12 22:55:32

Im new to Petaluma, and had the perfect excuse to become established with a local mechanic when I ran over debris on the freeway and needed to have the engine shield removed/replaced. So glad I chose Northbay! They were responsive and clear with their pricing. They resolved my issue quickly, andat a fair price. Absolutely my new go-to mechanic.

Review №3

2024-03-23 18:27:56

Excellent service. Although one if my issues of a water leak was unsuccessful, their efforts to try after the second time shows true dedication to resolving my concerns. My other issue was very minor but provided above and beyond service to do additional tasks that would help ensure no future concerns. I’m pleased with taking my car here whenever I need help!

Review №4

2024-02-22 19:17:22

Broke down with a bad clutch, had my car towed while checking reviews online in a pinch. After arriving at the shop, customer service was professional and courteous. Repair seems good, can’t really tell but it runs great. Was told the repair will be warranted to 2 years. Labor cost flat fee, which seemed a bit high. Did comparison price at my local shop and found their rate to be within a couple hundred bucks so rather than move the car, I decided to have NorthBay do the work. Please with how easy they made the process, got me in and out in 2 working days. Thank you!

Review №5

2024-04-25 18:24:49

Every time that I’ve been there they give me an estimate of costs within a couple of hours and the work that my car requires has always been completed the same day. The staff is beyond great and I always look forward to having a working car. I highly recommend them and I got a recommendation from a neighbor to use their services.

Review №6

2024-05-07 16:30:17

Great job by Don and the team at North Bay Automotive. My older Volvo had a difficult to fix oil leak and other complications. Don and the crew went the extra mile to get my car up and running again. Highly recommend North Bay Automotive.

Review №7

2024-01-11 23:43:38

They completed a simple but important repair on my jeep grand Cherokee. Very nice people with good service, delivered on time, fair price. Very knowledgeable crew. Trust these guys way more than the dealership without all the upsell, long wait to schedule service and at better pricing.

Review №8

2024-05-22 18:23:19

I always receive great service at Northbay Automotive! My door problem was diagnosed and resolved same day for less than the dealer estimate. Thanks Mike and Ron!

Review №9

2024-02-01 19:38:48

Money is tight so when my 2012 Kia Soul broke down I was nervous. North Bay Automotive examined the car and gave us a quote. They completed the work the next day and it came in under budget. I now have the mechanic I’ll keep coming back to.

Review №10

2024-01-02 04:00:49

I’ve been coming here for years with my 2014 Prius, and even before then with my uncle’s Honda hybrid, and I absolutely love them. They do such great work at an affordable price, I was tossing hundreds away going to the dealership. These guys are the real deal, I hope they’re around forever. They’re my one and only.