Presentation on Map Reviews Nearby

North Hollywood Toyota Body Shop in North Hollywood

3.9 (54) 4645 Lankershim Blvd, North Hollywood, CA 91602, United States

Categories

Auto body shop
Auto dent removal service
Auto glass shop
Auto repair shop
Auto restoration service

Location on the map

North Hollywood, Los Angeles County, California, US

Phone: +1 800-442-1385
Site: https://autobody-review.com/...

Opening hours

Monday:8 AM–6 PM
Tuesday:8 AM–6 PM
Wednesday:8 AM–6 PM
Thursday:8 AM–6 PM
Friday:8 AM–6 PM
Saturday:8 AM–12 PM
Sunday:Closed

Edit info

Total reviews rating 3.9

54 Reviews for North Hollywood Toyota Body Shop 2024:

Review №1

2023-12-08 20:40:40

**Review for the Collision Body Shop**Thank you Georgina & the Toyota NoHo crew! Post-accident, both my Lexus passenger side doors were wrecked. My insurance company recommended Toyota NoHo for the repairs.I dropped my car off on 11/28/2023 and was given an estimated completion date of 12/13/2023.Fast forward to yesterday 12/7, the shop called to let me know repairs were all done and my car was ready for pick up **1 week early!!**My car doors look even better than brand new! I am extremely pleased with the results. *The photos speak for themselves.Thank you again, Toyota NoHo for the 5-star experience!

Review №2

2024-05-31 20:41:37

My catalytic converter was stolen in March. You can imagine how upset I was. My insurance took care of a replacement and sent my car to Toyota of North Hollywood. Georgina was in charge of my claim at the dealer, she was so sweet and informative and put my mind at ease. I was able to get my car back a bit sooner than expected which I really appreciated. Thank you Gigi!

Review №3

2024-06-17 23:42:42

I’ve brought in my car twice to Toyota Body Shop and both times they weren’t communicative. I had to call them consistently for updates or even to find out my car has been ready to pick up. Also, while being in the waiting area I would go unacknowledged for far too long before being helped. I also was told Enterprise would come pick me up and no one ever came, I asked the front desk to call again and she shrugged it off so I had to Uber.

Review №4

2024-05-25 00:11:36

Gigi’s customer service was great! She responded quick and answered any questions I had regarding the catalytic converter. Didn’t have to worry about anything. I even got my car before the expected date. Thank you Gigi for going above and beyond.

Review №5

2023-08-22 04:13:45

I brought my 4Runner here after it was hit by an Amazon van. The service provided was accommodating and swift. Jon even ordered the parts ahead of me dropping my car off ensuring that my cars downtime was kept to a minimum. I highly recommend this place for the excellent and efficient service!!!

Review №6

2023-03-30 18:17:22

No one really likes going to a Body Shop, But I just had one of the best experiences at a Body Shop EVER! I had to get some warranty paint problems fixed and they ended up repainting the whole car! Amazing! Both Cesar and Richard really took great care of me from drop off to pick up! It seemed effortless! And my 2016 Corolla looks Brand New! Thanks again to Toyota Of N. Hollywood Body Shop

Review №7

2023-02-12 00:14:56

Had an amazing experience here, and I must thank Hector Contreras for the help and their amazing mechanics that helped with the repair. Got rear-ended in a hit an run incident, and my insurance recommended this auto body shop. The receptionist was nice and informative. Hector was the one who helped me with the repair situation and estimate, along with how long it would take. The repairs took about a week and a half. He also kept me updated with everything that was going on, and thankfully, when I asked for an update, my car was ready for pick up later that day. Thank you guys so much, and if you are really having second thoughts about this place, dont this is the spot to go to.

Review №8

2023-05-10 02:19:37

I brought in my 2023 Toyota Camry for a fender repair. I had one of the best experiences working with Gigi who helped me get my car in and out of the shop fast and easy. She was very attentive and her communication with me throughout the process was impeccable.

Review №9

2023-06-28 19:25:02

Jon was a great guy for the first call and to receive my vehicle. But I had a problem after they fixed my car and didnt answer or support me. They just want your money and dont answer anymore. Nor recommend

Review №10

2023-01-27 03:24:54

I usually dont write reviews but I had no choice but to write one after a terrible experience that I had to go through even after car accident. Having my brand new car didnt want to take to any other body shop because I wanted to get it done right by authorized Toyota body shop although I did find other body shops nearby but I choose to pick them but the process was so painful after seeing the car they charged for parts that they didnt even put on and didnt even fix the car properly. I took there multiple times to have them look at it just followed the protocol didnt complain. Had to take some time off from work to even drop of the car after they try to fix it. Everytime I took it back they made it worse caused more issues with the car. If you dont want to go through the mental stress after the accident do save yourself time and just take it local body shop instead that has good reputation.

Review №11

2023-05-06 17:38:34

I highly recommend Toyota of north hollywood body shop I had a great experience with Georgina great customer service and communication. They made it smooth and simple. They truly take care of their customers. My car looks brand new again!

Review №12

2022-11-23 07:13:00

Future customers beware the advertising at the body shop is misleading “Keep your Toyota a Toyota” it should be more like “Keep your Toyota with aftermarket parts’” Never again will I take my business to this body shop. It took over 2 months for the car to be ready. Accident wasn’t my fault but went through my insurance and being a 2021 car I felt the car deserved to have OEM original parts not aftermarket. Pretty much every single part was aftermarket. At the time of accident only one of the headlights got damaged but they ended up changing both and guess what they’re aftermarket and they are a safety hazard when driving at night that I can’t see the lanes or fall into potholes. I don’t get the same illumination from the aftermarket headlights that were installed. Yet they kept my other perfectly fine OEM headlight. Not happy with the work door not aligned properly can’t adjust my steering wheel a lot of things that need to be addressed. Horrible communication don’t get updated frequently on the status of the car. Runway from this body shop please I’m sure there’s better options out there.

Review №13

2024-01-15 22:45:58

I was updated along the way and service was quick. Job on my car was well done. Recommend this place 100%.

Review №14

2022-01-15 20:13:15

I couldn’t recommend this certified Toyota Collision center more. Jon and the team there are incredibly fast and detailed in there work. I received updates 2 times a week on my 2020 Tacoma that was in for fender bender. They worked with the AAA insurance I was going through and made sure to replace everything with new genuine Toyota parts. They replaced one of the side panels to my truck and matched the paint perfectly. To top it off they detailed the inside and outside of the vehicle before getting it back to me. I couldn’t be happier! 10 out of 10. If you are looking for a place to get genuine Toyota service this is a fantastic option.

Review №15

2020-10-02 23:51:03

My car needed significant repairs after a collision and my insurance recommended this body shop. I got a call from John right away to talk everything over with me, and then he got back to me one day later to let me know that the car was repairable and what the quote would be. They estimated about two weeks, but they finished about a week ahead of schedule! John kept me completely updated during the process and he and everyone else I spoke to there was extremely kind and polite.They also seemed to be taking COVID seriously, spraying down the pens with Lysol after I used them and wearing protective gear (booties, gloves, mask, and plastic over seat) when they drove my car around for pick up.I picked up the car this morning and it looks perfect, as good as new and perfectly clean inside and out. It seems to be running beautifully. You would never know it had been in an accident!I truly have never had such a good experience with a body shop and will never take my car anywhere else! It was everything I could have possibly wanted service-wise. Thank you North Hollywood Toyota (and John in particular)! Keep up the good work. :)

Review №16

2023-03-11 22:14:29

Rear window repair not done right, leaking water internal and caused water damaged electrical problems. Would not know If not for all the rain we had. I took my brand new SUV into dealership having electrical issues, paid for diagnostic to tell me that their was damage to my rear window. I regret I choosed toyota body shop while I had other choices. I am afraid to take it back, not trusting them.

Review №17

2022-05-14 14:34:28

Had an appointment for an estimate after getting into an accident. Went in on a Saturday and the person helping (Georgina Lara) did the estimate and said she would call me back within a couple days. 2 weeks later and still no update from her. I called back multiple times and left messages and still nothing. The last time I called I got through to her only for her to tell me that’s she’s taking a test while on her break and that she would call me back. She never did. Horrible customer service. All I’m asking for is an update on my estimate after 2 weeks. Avoid her and use a different rep.

Review №18

2021-09-28 21:01:37

AAA recommended this collision center to repair my Chevy. Had used this body shop after a previous accident but this occasion the service was exceptional. Jon Semerdjian and team promptly completed repairs and thoroughly cleaned interior and exterior (even key fob) like new.

Review №19

2022-11-02 22:32:50

They gave a bad estimate. Dont respond. Did not properly inspect vehicle. I brought my car here because insurance recommend and I did not want to be hassled and cheated. Boy was i wrong. I will never deal with this shop. Ever. Wasted weeks of my time.

Review №20

2015-11-30 04:22:03

Great service! I got in a fender bender and took my car to the body shop thats across the street from the dealership. This shop reinforces why I trust Toyota people to work on my car more than any other body shop. Armando is the one helped me out. His communication was excellent and walked me trough the whole process. Got my car back and it looks brand new again. I highly recommend getting your car taken care of here and if you do, talk to Armando. Hes the man.

Review №21

2017-02-11 23:44:13

Professional, kind and honest. Another shop told me that my car was totaled and tried to rip me off. After my insurance recommended that I go here I was so happy. My car was here for over 2 weeks and they called me with regular updates on the status so I could plan ahead.

Review №22

2023-09-15 00:22:45

My experience with the North Hollywood team was great. I am very pleased with the customer service and outcome of my vehicle repairs. Thank you!

Review №23

2016-01-22 06:07:46

Easy in, easy out, and they were very upfront about everything. If I have a minor quibble, its that my car took a day longer than originally promised. However, since I have a particularly rare model of Toyota and the repairs required priming and painting of a part, Im not too upset.For one thing, my car looks better now than it did when I bought it. For another, a minor piece of trim that was broken when I bought the car and which vanished months ago (probably due to winds on the freeway) was replaced. So... I got the car back in even better condition than when I brought it in.On top of that, the body shop called in the rental for me, to the best rental agency in NoHo, and their communications were clear and specific. No surprises, no hidden fees, no messing around.If you own a Toyota and need body work or insurance repair after a collision, this is the place to go. Theyre honest, upfront, and they do damn good work.My only complaint -- but its the same complaint I have after anyone not me drives my car (mechanic, valet attendant, etc.) is that I got the car back with the mirrors and seat set in short person mode. But thats just a tall persons problem.Otherwise... have a Toyota? Need body work? Then youd be stupid not to go here if its in driving distance.

Review №24

2021-03-29 21:11:03

Replaced a bumper on a brand new Prius. Bumper is crooked and over all looks bad. Explained that it did not look straight and was given bad excuses. Its just plastic and that it will settle with time. They also caused damage to one of my doors and refused to acknowledge or fix any issues. Poor service. Poor performance and poor customer service. Its another sketchy body shop even though they claim to be Toyota quality.

Review №25

2020-08-13 14:02:58

Excellent body shop. I wont go anywhere else. They fixed my truck and left it brand new. Jon was extremely helpful and kind. He gave us updates and was very easy to work with. Body shops are usually a pain but I had a completely experience different here. Thank you Jon!!!

Review №26

2019-03-19 18:44:05

Such a POS business. Never trust your rides with this company. It took them almost 3 weeks to fix minor damage that we had to argue with hector about fixing as they only fixed some damages from the accident. On the 3rd time we came to pick up the ride they fixed the damage done from the accident however there was damage done to the paint in the same spot and refused to fix it. We had to threaten to sue them and they also refused to pay for our rental car for the time that they took to fix our ride. Shady shady shady... Go to VICTORY AUTO BODY AND PAINT if you want a great fix and speedy service .

Review №27

2018-10-12 18:30:46

I got an estimate from this location on getting my cars bumper fixed last week. I decided to leave to fix this morning going through the insurance and now they say they cant fixed it because my bumper is after market. They didnt mentioned anything last week. I had to go to Caliber Collision to get it fixed. Oh and its a Scion XB, a brand within this company.

Review №28

2016-08-25 16:35:20

I cant say enough about how well I was treated at the facility. I was emailed daily about the progress of my car repair and they let me know exactly how much each repair was going to cost. They made having an accident with an uninsured motorist very easy for me.

Review №29

2017-04-26 14:31:16

Ive brought multiple cars here over the years, and the service is always top notch. Best to make an appointment, but they might be able to squeeze you in if you drop in. Their work is guaranteed, and you car will come out good as new, maybe even better than before the accident that caused you to need their services.

Review №30

2018-06-20 21:03:40

Richard Cruz and Toyota NoHo Body Shop crew did an amazing job of repairing my Toyota Matrix XRS and exceeded my expectations. The Toyota NoHo Body Shop crew were very polite, casual, hospitable and comfortable to work with. The phone and email communication and updates were timely and thorough. I would highly recommend this shop if you want professional quality repair. I feel they went above and beyond to perform an excellent repair on my vehicle. Big kudos to Toyota NoHo!!

Review №31

2019-02-14 22:29:03

So I ended up paying for repair of 3rd party accident out of pocket. The car was estimated to be repaired for $X, xxxx amount, but after looking onto estimate I saw that they use MSRP on their estimates for all parts, but their own website sells the same parts for 15-20% cheaper. When I asked the estimator about this, he said that Toyota always uses MSRP for parts. Doesnt make sense. And yes, your repair is severely overpriced. Whatever can be done for 1,500-2,500 elsewhere, you charge all the way up to 4500... Enough said.

Review №32

2017-06-20 18:04:50

My car was in an accident and I had the body repaired here. Overall they did an ok job. The panel is noticeably a different shade than the rest of the car but not worth bringing in to redo. Communication about when the car will be ready was spotty. When I picked up the car the lady at the counter was mildly racist.

Review №33

2022-11-11 01:11:05

I came in for an estimate because my insurance sent me here. They refused to do estimate for geico, take geico insurance or do warranty claims. Very strange and hostile place.

Review №34

2021-10-25 19:45:51

I’ve taken my cars to NH Toyota Body for years whenever they’ve need body work and the service, customer service and results are consistently excellent.

Review №35

2020-11-28 18:15:45

Excellent body shop, went in and had a small repair done on my car and they didnt charge me for it and was ready in about 35 minutes. I will go to them for any body needs I have

Review №36

2023-03-31 17:17:19

Take a month for painting and replace a bumper, this business need professional operator and adviser. need more response. tired of reaching out!!!

Review №37

2017-11-09 06:43:56

Excellent service. i couldnt be happier with this place. i was assigned an adjuster named Kelly, and he was so amazing and friendly. thank you for everything today.

Review №38

2022-07-23 01:32:55

Really great body shop. Above and beyond service. Looks like new 2020 Toyota Tacoma.

Review №39

2023-01-03 06:51:15

They are very friendly! John is very helpful and explained everything to me.

Review №40

2019-08-03 14:50:18

It was a little difficult to get started working with them but Mario was great and handled the process well.

Review №41

2018-10-23 21:05:51

Apparently it takes a week to get a simple estimate here, when it’s done in less then 20 minutes at other places. I guess cuz it’s free no one gives a damn.. Worst service!

Review №42

2020-02-20 05:15:02

Very professional staff, very knowledgeable, top notch, excellent work on vehicles

Review №43

2020-02-17 21:07:10

Great service even though I didnt have a Toyota

Review №44

2017-12-29 18:06:15

They did great work on my car

Review №45

2024-02-08 04:20:00

The best work place.

Review №46

2019-11-06 19:48:47

They did a good job I recommend it

Review №47

2023-01-20 22:21:27

Good, timely body work.

Review №48

2017-09-27 06:47:12

Said two days, took three weeks.

Review №49

2017-05-19 19:50:34

They have a terrible management to work with

Review №50

2020-07-02 02:32:36

Great service and customer care

Review №51

2018-01-03 11:00:29

Factory quality work

Review №52

2020-09-05 23:39:14

Excellent service

Review №53

2019-03-06 06:07:17

My friend almost died in an accident, the airbags that are supposed to save your life were never activated, never buy Toyota, right now my friend is still traumatized with fear of driving and with the large debt that this incompetent millionaire Toyota company left him who has never responded to my friends help.Its sad, very sad...

Review №54

2022-03-04 15:04:17

Excellent atention. Very friendly staff