Presentation on Map Reviews Nearby

North Bay Equipment in Santa Rosa

5 (100) 3647 Standish Ave, Santa Rosa, CA 95407, United States

Categories

Industrial equipment supplier
Boiler supplier
Cleaning products supplier
Industrial vacuum equipment supplier
Pressure washing service
Water treatment supplier

Location on the map

Santa Rosa, Sonoma County, California, US

Phone: +1 707-585-0100
Site: https://northbayequipment.com/

Opening hours

Monday:7 AM–4 PM
Tuesday:7 AM–4 PM
Wednesday:7 AM–4 PM
Thursday:7 AM–4 PM
Friday:7 AM–4 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 5

100 Reviews for North Bay Equipment 2024:

Review №1

2024-05-13 22:23:21

I cant say enough good things about North Bay Equipment! Their sales team was incredibly knowledgeable and helped me find the perfect pressure washer for my needs. The level of service they provide is unmatched – from the moment I walked in, I felt like a valued customer. Not only did they assist me in selecting the right equipment, but their after-sales service has been exceptional. Anytime Ive had a question or needed maintenance, theyve been prompt and efficient. If youre in the market for pressure washer equipment, look no further than North Bay Equipment. Theyve earned my trust and loyalty!

Review №2

2024-06-23 16:28:49

Very happy with the pressure washer I purchased. Somewhat new to pressure washing and Sean has been very helpful in pointing me in the right direction. Highly recommended

Review №3

2024-05-13 23:02:49

Great products and service. Sean took the time to go over all the machinery and gave a demonstration how to use. Definitely would use north bay equipment again

Review №4

2024-05-10 19:17:55

Great service and a friendly staff. They were able to help me very quickly and are very knowledgeable about my needs. I would highly recommend 👌

Review №5

2024-03-19 17:10:17

Best customer service! Kelly, Sean and Mario were awesome to work with. They helped me with the purchase of a pressure washer. Definitely the best go to place for equipment !!

Review №6

2023-07-05 16:21:47

I’m not sure if everyone in Santa Rosa is nice but these guys are awesome and I wasn’t sure I could get the part needed and I found it at their store, they saved my life, thank you North Bay Equipment!

Review №7

2024-06-22 19:41:58

The customer service was amazing I would go there for all the pressure washing equipment you need.

Review №8

2024-02-05 21:50:18

I had a big issue with a seal for a pressure regulator. Sean and Mario helped me find the real issue and saved me money, time and frustration. Awesome team at North Bay Equipment for certain! Thank Guys!

Review №9

2023-06-11 20:58:55

Excellent guidance in finding the right equipment for my startup business needs. Offered up great advice and was available for me, with great follow-through and continued advice, even after the sale.

Review №10

2024-03-05 19:15:26

A couple of times I have been in need of quality pressure washing supplies and came here in a pinch with very little time. This store has all of the things i need and more. The staff is very helpful and knows a lot about the supplies i need.

Review №11

2024-06-05 16:50:49

Incredible customer service and sincere, down to earth people. Go here for any pressure washing needs. The best!

Review №12

2023-08-29 20:44:59

They had everything I needed to keep our hydro vac in operation. Super friendly and knowledgeable staff! Definitely recommend them for pressure washing parts and equipment.

Review №13

2024-06-12 17:48:04

Have been getting all of my equipment and supplies from Sean. He really knows his stuff and is always looking to do right by the customer and really goes above and beyond. I wouldn’t go anywhere else

Review №14

2023-03-06 17:54:12

North Bay Equipment is our go to when it comes to purchasing new Optima XD steam cleaners. Service and repair is top notch. We perform regular routine maintenance, however these guys will go above and beyond to ensure our units stay operational.We have had 1 unit for 10 years and just purchased 2 more new Optima XD’s.They are workhorses and get used continuously for 10 hours/day everyday. We have nothing but good things to say. North Bay Equipment has a good selection of parts and accessories. Next purchase will be for a commercial grade pressure washer! 5 stars!

Review №15

2023-08-17 03:27:24

Sean was a tremendous help when it came to clearing the air as to which direction I should go with my pressure washing equipment and then sourcing me the correct part for an affordable price. Will definitely be giving them a call anytime I need anything else for the company. Great people and everyone was extremely friendly.

Review №16

2024-06-17 20:16:51

Best pressure washer shop in Santa Rosa super helpful and always have what I need!

Review №17

2024-04-03 21:15:41

Sean is very professional and offers great customer service, i highly recommend this business.

Review №18

2023-08-01 15:19:19

North Bay Equipment always gets the job done right. We purchased our steamer from NBE several years ago. Sean & his team have keep the machine in top working order ever since. They are super responsive and easy to work with. Keep up the good work.

Review №19

2024-03-01 21:00:10

Good service, seems like good people, I recommend to anyone who needs help with washer parts or washer

Review №20

2024-03-25 20:02:24

Every time I come to store they always have what looking for, plus good customer service all time.

Review №21

2023-05-16 19:22:40

Sean and his team are very nice.They explained and set up my new steamer and showed me how to operate it. All the paperwork was ready to sign when I got there. They loaded and strapped the steamer down, and I was on my way.Its great doing business with North Bay Equipment.

Review №22

2024-01-08 19:48:51

Extremely happy and satisfied with the service upfront. Very helpful with explaining which products fits best to our needs !

Review №23

2023-08-10 05:28:13

This place rocks, so helpful! Sean and Bridgette stepped up and helped me when I needed it.Sean has a ton of knowledge, he took the time to explain exactly what I need. If you want a pressure washer this is the place to go trust me!

Review №24

2023-09-14 21:40:30

They are very friendly, Profesional and knowledgeable and quickly helped with getting a new unit that matched our need. Would recommend doing business here if you want great customer service and quality products at a great price!

Review №25

2023-06-13 18:47:29

Staff is very helpful and informative. The winery I work at uses a Hotsy pressure washer that was purchased from North Bay Equipment back in 2008. Over the past 2 years I have called them a few times to learn more about the machine and troubleshoot the Hotsy. They are always very helpful and easy to talk with. If you are on the market for anything they sell I recommend them because of the customer support that comes with their products, on top of selling solid products.

Review №26

2023-08-25 18:00:16

This is the place to go! I needed a jetter hose for my drain cleaning machine and they definitely delivered! I have been here in the past too and it’s always been great service. Thank you for your help Sean.

Review №27

2023-10-02 22:21:26

During Covid -19 we were unable to get our Disinfecting Wipes through our regular vendor since they were out of stock, we were happy to find that North Bay Equipment was able to supply Disinfecting Wipes for us, Sean made sure our order was delivered ASAP, we really recommend them .

Review №28

2024-03-12 21:40:28

Sean at North Bay Equipment took care of me with a awesome new pressure washer!

Review №29

2024-06-14 20:05:21

I found the part I need, good store for pressure washing machines

Review №30

2023-11-16 22:46:42

The staff at Nort bay Equipment are always very helpful.their response time and customer service is always prompt.enjoy doing business with them.

Review №31

2023-09-15 21:49:42

Always a pleasure working with North Bay Equipment. All of the equipment we have purchased from them in the past, or rent from them for a few days each year (i.e., barrel steamer), is mission critical to the operation of our Sonoma County winery. Not only does NBE provide excellent and professional quality service and products, but Mario, Sean and the whole team are always super friendly and always available to answer whatever questions I may have about their products over the phone. Weve worked with them for years and would recommend them highly. -Cody Mork, Cellar Master, Limerick Lane Cellars

Review №32

2023-06-14 21:56:18

One phone call and less than one hour later, our Hotsy was FIXED. These guys have always taken care of us--theyre reliable and friendly. Thank you for the great service--we appreciate you!

Review №33

2024-03-12 17:09:57

Very great customer service will be back for any supplies in the future!

Review №34

2024-01-04 22:17:10

Very friendly good service good prices Im going to come back here for sure we need to

Review №35

2023-12-18 19:28:47

I have a been, a Customer, of these guys for the past 15 years find the service on time quality good quality technicians, that provide good quality service

Review №36

2023-03-03 18:28:00

They were very helpful with recovery system questions and installation info. I have also purchased a trailer mounted hot pressure washer from them and their service is exceptional.

Review №37

2023-10-07 15:14:23

We have been using this company for years and they have always taken good care of us we would recommend them to everyone they are always quick to help and always do a great nod and are very friendly

Review №38

2024-04-01 19:06:31

Always have the parts we need and provide good service

Review №39

2022-12-14 21:06:00

I purchased a Hotsy pressure washer for my business. These guys have been aces since day one. They have taken care of me with any issue Ive ever had. I would highly recommend these guys and their equipment to anybody in need of a pressure washer.

Review №40

2024-03-05 15:12:45

Came to buy ripper 3 and some hose I will definitely recommend

Review №41

2023-03-09 03:37:04

My husband and I run a small pressure washing business. Every experience that weve had with North Bay Equipment has been solid. Specifically, knowledgeable professionals and tight turn around times. We look forward to growing our business with these folks.

Review №42

2024-01-15 18:13:09

This was a wonderful experience very knowledgeable on the products would highly recommend

Review №43

2024-02-26 18:13:04

Go to place for pressure washers & chemicals .... Awesome guys .. check it out!!!

Review №44

2023-10-30 18:58:25

Sean was a big help to me. I had an unusual fitting problem and he solved it for me quickly and inexpensively. Id come back any time.

Review №45

2024-02-09 18:36:27

Extremely friendly and helpful. Great staff and service

Review №46

2019-12-09 21:16:19

Super awesome company. Let me just start by saying from sales counter to repairs this place is top notch professional. Sean is very knowledgeable and honest. I always always get what I need with regards to parts and service. They never make me wait and I always leave up and running no matter what it takes. They’ve solved some problems for me and made upgrades on my equipment that have increased my profitability. Even the soap they sell works great. Not to be overlooked, they are consistently good and my company and I always feel comfortable working with these top notch professionals. Highly recommend this outfit.Matt S

Review №47

2023-04-15 00:55:38

Helpful & informative salesman. Did a site visit, paid attention to our specific needs and explained his recommendation. Installation was prompt and overall cost is competitive.

Review №48

2024-01-04 20:55:16

Great help.The help me find all my steam cleaner parts I needed.

Review №49

2023-11-09 18:54:24

Sean was super helpful in sorting out a quick release issue for a KEW pressure washer. Saved the day

Review №50

2024-06-03 18:18:27

Got the good stuff anything for pumps good service

Review №51

2022-05-07 08:36:03

These guys are awesome. I came in for service on my pressure washer and left out as one happy camper. My burner was not turning on and I needed hot water for an upcoming job. Sean and Mario got me going in a short period of time. While diagnosing my situation, they found some items that needed immediate attention and they fixed them for me. I really appreciated Seans suggestion to hang around while they performed the work, as I was able to chat and get educated on some finer points on the operation of my pressure washing unit. I would definitely recommend North Bay Equipment. Very professional approach, friendly, (No B.S) and knowledgeable about their craft.Fenton BaptisteBlast Off Now Pressure Washing, LLCblastoffnowpressurewashing.com

Review №52

2024-06-13 18:27:32

My go there spot for hotsy equipment and parts

Review №53

2023-08-17 19:53:04

Incredible customer service… went above and beyond to make sure I got the right parts and solution. Highly recommended.

Review №54

2024-06-14 16:06:53

Go see these guys! Best in town!

Review №55

2023-09-20 20:45:02

Great service and very helpful staff, it’s my new place to get everything I need for my pressure washer.

Review №56

2019-12-27 08:48:12

Sean has been diligent in developing a setup for us to maximize our efficiency. Great products backed up with great service. Mario takes pride in his work and it definitely shows in the systems they put out to market. Thank you guys, I won’t ever go anywhere else.

Review №57

2024-02-27 15:30:22

Great service, everyone is super helpful!

Review №58

2023-05-18 18:05:22

Great service Sean is great very knowledgeable an explaining details about my pressure washer an helping getting it running again

Review №59

2023-02-23 22:49:07

I use these guys for work and they always set me up with everything I need and the prices are always great. They are super easy to work with and the employees great.

Review №60

2023-09-06 13:52:15

Super knowledgeable. I now have a local go to place for all my pressure washer needs.

Review №61

2023-10-02 18:00:42

Sean was so nice and helpful, very quick, got me what I needed. I highly recommend

Review №62

2023-11-01 19:48:16

Great customer. Knew exactly what I needed. I will get a new machine from them soon

Review №63

2023-09-15 16:27:18

Great customer service. Very helpful and polite. Highly recommend business

Review №64

2019-12-30 20:11:45

We had an issue with our steam generator (I very complex machine). These guys did a great job trouble shooting, and being transparent with the work. They suggest the most cost effective solution, prior to any major repairs.

Review №65

2024-03-08 17:34:29

Great service. Great product.

Review №66

2022-02-04 04:35:26

I want to complement the people at NorthBay Equipment. The new hot water system they installed was not compatible with our well water and piping. Rather than give up on the whole project and play the “Blame Game”, Sean stayed the course, researched the water chemistry and installed a different heating unit at his expense. He and assistant Mario finished the job at substantial extra time and cost to them. Very impressive in this day and age. Thank you, Sean and Mario. Doug Nalle, Nalle Winery

Review №67

2020-06-21 00:50:02

I want to say that Sean, Mario, Jeff and the whole team are awesome. They fixed my whole trash bin cleaning system which it was not properly installed by the manufacturer. Im glad I have a local pressurewashing shop. Thank you Hotsy in Santa Rosa!

Review №68

2024-06-14 18:12:26

Top quality parts and service.

Review №69

2019-12-12 00:13:42

Very helpful with my pressure washer pump. I had some questions trying to rebuild mine and they were extremely helpful and knowledgeable. Getting it apart today and will be back for parts.

Review №70

2024-03-07 18:43:39

Excellent service and awesome pricing

Review №71

2023-07-31 21:48:00

Was here with a friend that was getting stuff and they were super helpful and assist my friend with all his questions

Review №72

2020-01-07 17:47:57

These guys offer a great selection of Hotsy cleaning equipment in stock and have the best service team and always keep our machines running smoothly. Highly recommend.

Review №73

2023-06-08 21:11:56

Bridgett was really hopeful. This is my second trip and I been help my needs for my business n company were met

Review №74

2023-10-03 20:14:59

The customer service was top-notch, and they cater to every need

Review №75

2019-12-07 01:17:29

Hotsy puts out the best pressure washer from my experience. Very helpful and knowledgeable staff. I highly recommend visiting this particular North Bay dealer.

Review №76

2024-04-09 18:51:40

Good service and friendly people

Review №77

2019-12-27 23:04:39

Sean and his team have been very professional and easy to deal with. Looking forward to doing more business with this company.

Review №78

2023-05-30 16:48:45

The staff at Northway equipment are a joy to work with and are extremely knowledgeable and helpful

Review №79

2023-05-11 20:56:19

See Sean at NorthBay Equipment and your problems will disappear! Awesome service!

Review №80

2024-06-13 16:38:00

Best service ever!!!

Review №81

2023-09-11 15:45:59

These guys know their stuffExpert advise and great equipment

Review №82

2023-09-05 14:32:16

This well run business is a true resource to our industry.

Review №83

2024-01-29 17:47:40

Very helpful and informative!

Review №84

2023-10-30 16:45:54

Everything I needed right where I needed it. Great shop.

Review №85

2020-01-08 20:53:01

Great product and service, nice to have someone local to take of our needs.

Review №86

2023-09-05 17:55:04

They have parts here and nice people

Review №87

2023-06-29 22:48:04

Great place for chemicals, equipment and great service!

Review №88

2024-03-19 17:16:21

Great service.

Review №89

2023-11-14 18:05:44

Very friendly and great service

Review №90

2023-11-03 14:55:06

Great customer service!

Review №91

2020-01-07 16:19:53

Need a part for my Pressure washer and Sean went out of his way to make sure everything fit. 👍

Review №92

2024-02-23 21:56:01

Review №93

2023-09-20 20:45:21

Thank you for help excellent attention

Review №94

2024-02-01 18:45:41

Good service!!

Review №95

2023-06-02 16:18:37

Great help and customer service

Review №96

2023-11-08 22:04:19

Good job

Review №97

2023-08-04 15:04:33

Had exactly what was needed for the job

Review №98

2023-04-19 18:19:42

Excellent customer service

Review №99

2024-01-29 16:54:08

Great service

Review №100

2023-09-05 21:16:46

Excellent