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Network Remedy IT Support & Managed IT Services Provider in Santa Clara

5 (83) 3150 De La Cruz Blvd # 202, Santa Clara, CA 95054, United States

Network Remedy IT Support & Managed IT Services Provider image

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Location on the map

Santa Clara, Santa Clara County, California, US

Phone: +1 855-736-3395
Site: http://networkremedy.com/

Opening hours

Monday:Open 24 hours
Tuesday:Open 24 hours
Wednesday:Open 24 hours
Thursday:Open 24 hours
Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours

Edit info

Total reviews rating 5

83 Reviews for Network Remedy IT Support & Managed IT Services Provider 2024:

Review №1

2024-01-22 21:17:22

I have been working with Network Remedys team over three years now. I love every individual I got a chance to work with, especially, Mike Chhabra. Mike has been always going beyond to support me and my team and Mike has helped me with so many extremely difficult issues with super positive personality. I feel very confident to get my work done with a super strong IT s support team in the back. Thank you!

Review №2

2024-02-08 18:41:26

I had a great experience working with Nick from Network Remedy this morning. He was able to get me a new unit up and running within 2 hours time after my laptop went down this morning. Thanks for the help and keep up the great service. I really appreciate it.

Review №3

2024-02-05 20:23:48

Network Remedy is the best!!! I had multiple issues that were way outside my skillset and NRs Mike Chhabra was the person for the job- very professional and was committed to customer service 100%.I am very satisfied and thankful for Network Remedy and their highly skilled staff- Especially Mike!

Review №4

2024-01-18 19:49:03

Im really glad Network Remedy assigned Sean as the IT for our company. Hes very efficient and really goes out of his way to help all staff. He thoroughly explains the issues youre having with your computer which is very helpful for someone like me who is not very tech savvy :-).

Review №5

2024-01-18 21:13:17

Network Remedy IT is quick to respond to any troubleshooting requests. Their turnaround time is typically less than 24 hours. Thank you NR team! We appreciate you always getting back to us quickly and resolving our issues promptly!

Review №6

2024-02-07 17:31:48

My issue of not able to login to Microsoft Team was resolved quickly and Vince actually had the issue resolved prior to engaging me on a call. So it was quick and to the point. I recommend this to any organization.

Review №7

2024-01-18 18:46:12

Network Remedy Team are always very resourceful and helpful. Huge thanks to the Naz, for always being so helping with any issues I run into. She has amazing customer service and always works well with my team.

Review №8

2024-02-20 20:52:07

The Network Remedy team, especially Victor Surya was prompt in getting to my ticket and getting me taken care of. I can always count on the Network Remedy team to be quick to respond and take care of my computer needs.

Review №9

2024-01-23 20:10:53

Gus of NR is great, super professional and efficient. He went out of his way and helped resolved my issues promptly. Thank you! Great & pleasant experiences.

Review №10

2024-03-01 20:02:04

Victor Surya was extremely helpful troubleshooting some issues I was having with my laptop and coming up with the solution. He kept me in the loop with updates during the process and made sure I was up and running as soon as possible.

Review №11

2024-01-29 21:13:40

Gus did a fantastic job of helping me get this laptop working properly!! Great customer service, spent good time trying to navigate and troubleshoot my issues, which he was successful!! Thank you Gus

Review №12

2024-01-17 20:57:15

NazGol, I just wanted to let you know how much I appreciate your expertise. Your knowledge and experience have been invaluable to me and my team. We are grateful for your willingness to share your time and effort as needed. You’re a real asset to our team and company.Your initiative is truly outstanding!

Review №13

2024-02-08 14:22:52

Network Remedy, and specifically Vince, have been a game changed for our IT needs. They are not only quick to respond but consistently find the most effective solutions, all while being genuinely nice people to work with.

Review №14

2024-01-23 00:05:42

Network remedy to the rescue again. Victor responded within minutes and fixed my audio for webex immediately. Super reliable support and very fast service. Thank you!

Review №15

2023-11-17 17:42:35

Ive been fortunate to collaborate with Network Remedy for quite some time now, and Ive got to say, every interaction has been top-notch. Juan, Jared, and Jonathan have consistently brought their A-game—always professional, super helpful, and an absolute joy to work with. If youre on the lookout for stellar IT services, I wouldnt hesitate to recommend them. Huge shoutout to Juan, Jared, and Jonathan for being the ultimate partners that any Internet Provider could ask for!

Review №16

2024-01-19 00:25:21

Mike Chhabra of Network Remedy is great. Whenever I call no matter what it is he is always so friendly and professional. I know that whenever I get him on the line it will be all better. Thank you Mike!

Review №17

2024-02-05 22:34:47

Ive worked with Network Remedy for 3 years now, they are always quick to call when I submit a ticket. Vince is who I usually deal with and hes been able to fix every issue Ive thrown at him.

Review №18

2023-12-05 19:28:47

Network Remedy has not only improved our companys relationship with the technology we use, it has completely innovated it. Jared worked with us, looked at our goals and helped us utilize out technology to boost our companys efficiency. Thank you for your hard work!

Review №19

2024-02-26 19:48:24

Ajit was extremely helpful in solving my access challenges. He also responded in a timely manner, gaining me access to my device quickly.

Review №20

2024-01-30 16:23:54

Nicholas Fotis was amazing! Was super responsive and was able to immediately assist me with my computer problems. Will be going to him every time.

Review №21

2024-01-22 17:28:25

Network Remedy is very quick to respond within minuets every time I have an issue Vince Mehra specifically is very good at what he does and is very helpful every time I need help. Im very appreciative of all that he does Thank You

Review №22

2023-12-04 20:39:52

Network Remedy helped me with transfer my files from my old device to my new one. They greatly helped with my workflow and extended any help I needed. They are also very well dressed! Thank you to Gus!

Review №23

2023-12-14 18:55:24

Network Remedy has been so resourceful and helpful! Thanks to the whole team for helping me troubleshoot IT issues Ive ran into. Special shoutout to Sean, amazing customer service and helpful!

Review №24

2023-08-02 16:59:53

We use Network Remedy for all our IT needs and they always provide fast, friendly and knowledgeable service. I especially appreciate the support from Jared. His consistent help has gotten me out of several binds.

Review №25

2024-02-02 18:45:40

Reached out to network rem with a few issues on my computer and had them addressed within 30 minute. Always a fast response time.Thanks Victor

Review №26

2022-10-25 16:20:39

NR is our IT support manager and they have always been super helpful and fast. If they cant solve the problem with a quick fix (most of the time they can, but on the rare occasion they cannot), they spend time researching and working it out until they come up with a solution that will help. The remote team is easy to communicate with and Sean E. has been incredibly helpful to have in our office a couple days a week. It has been nice to have them supporting our team & I appreciated their timely attention to any issue that may arise. I am grateful for Network Remedy!

Review №27

2024-01-30 14:47:13

We work with Vince. He is always patient and on call when you need him. We cant ask for a better service ! Awesome IT services!

Review №28

2023-11-07 01:10:54

Nick Fotis came to my home after his shift was over and installed a VPN on my computer. it was the best experience i have ever had, it does not get any better than network remedy!!! He is definetly a life saver.

Review №29

2023-11-20 18:15:48

I had an excellent experience with Network Remedy. Gus Fotis helped me get my issue resolved in a short amount of time. They are always very professional and responsive to any IT or electronic issues I have. I would highly recommend their IT support to any business looking for quality IT professionals. Thank you for you help Gus Fotis!I had another excellent experience with Network Remedy. Ruben helped get a laptop set up for my department. This was done so quickly and he added all the necessary software to make sure it would be ready in a couple hours! 10/10 service. Thank you for your help Ruben!I have another great experience with Gus Fotis. He helped our team find some missing files that were moved to a different shared folder on accident. We were so worried that these important documents could have been deleted but he came to the rescue and put the files back in the proper place. Great experience. Thank you!

Review №30

2023-07-26 17:31:34

Network Remedy is a great partner for our team! Whenever theres a problem, Jared and the rest of the team never leave a stone unturned to help improve our workflow. Jared is always knowledgeable, responsive, and great to talk to!

Review №31

2024-01-31 17:51:02

Gus has outstanding skills and seamlessly helped get my phone and iPad operating better than before!!

Review №32

2022-12-09 00:45:50

Really awesome support. I popped into NR on-site and Gus dropped what he was doing to help me reinstall an application I needed. Then he checked all me info was correctly registered to my device. Another great experience working with the NR team. I usually get my remote help from Michael, and I am impressed with the prompt helpful service from all the NR team,

Review №33

2023-11-01 20:12:01

We are fortunate to have partnered with Network Remedy as our IT support and service provider. Brian, Sean, Tony, Mike, Vince and Justin, to name a few, are personable and dedicated industry professionals with depth of knowledge, customer focus and a desire to exceed expectations every time. Pride in their work is evident and they see to it that the particular needs of our company and employees are understood and met completely – no loose ends or excuses. Network Remedy continues to be a valued asset to our organization and I wholeheartedly recommend their services.

Review №34

2023-10-11 18:55:35

The IT support team is amazing. In particular, Sean Singh works fast and professional. As a loyal customer, I am very satisfied with the service.

Review №35

2022-09-22 20:33:58

Great experience with Network Remedy. I always appreciate the promptness in responses and depth of knowledge that the team has. In particular, all of my interactions with Jared have been phenomenal. It’s so nice to have a friendly face in IT whenever I have a dumb question! Thank you Jared and Network Remedy team ✨

Review №36

2023-03-20 18:23:08

Network Remedy is an A+ provider of tech services. The company I work for has 8 offices from Salinas to Eureka. They provide excellent service when we need assistance troubleshooting out conference centers, need new or updated equipment, or assistance with the networks, Network Remedy is swift to respond.I highly recommend Network Remedy for your IT needs.

Review №37

2022-10-04 22:24:20

I was having some laptop issues and Gus was awesome. He took care of the issues as they arose and was very thorough and timely. Thank you Network Remedy for having such knowledgeable staff with great customer service! 5 stars for sure.

Review №38

2024-01-18 18:58:00

Gus was amazing. He helped me with my technical issues and made me happy.

Review №39

2023-01-12 23:14:45

Gus was amazing! I had two stations down and he came right over and took care of both of the issues. He was very efficient and quick! Not to mention he has awesome customer service! Make sure you book your appointment today :)

Review №40

2023-09-28 19:12:35

Whenever I have any issue with opening a pbix file or need access to a new program or my computer screen is black, Jared is always available to help me solve the issue within just a few steps. Thanks so much for always dropping what youre doing to assist me with a smile.

Review №41

2023-09-07 18:49:03

Gus Fotis and Jared Gardner are extremely helpful when any problem arises. I was having a technical difficulty this morning and they were able to solve my problem and guide me through the process with patience.

Review №42

2022-11-01 16:54:54

Now that we have a better system to interface with our Network Remedy team, using Calendly, the overall experience with NR in our organization has vastly improved. Our onsite NR team is also quite fantastic, namely Jared. He is very personable and helpful, always going far and beyond to provide the best fix for the issue.

Review №43

2024-02-01 21:54:13

Great customer service from Gus and Jarod. Appreciate working with them and the NR team.

Review №44

2022-07-26 16:57:20

Network Remedy has been our IT company for the past 10 years, the staff is very professional with excellent customer service. we always get a fast response and issues are addressed in a timely manner, working with network remedy has been a great experience for my company and all the employees.

Review №45

2022-09-06 18:26:47

NR has been our go to IT support for many years now and its always been awesome working with them. Jared, Mike, Sean, Vince, and the rest of the team have always jumped at helping me even very very late into the evenings.

Review №46

2022-07-27 23:06:34

Network Remedy has supported us for years and successfully guided us through many projects. They even let us borrow equipment at their own expense when our order was delayed for almost 6 months. We are lucky to have an experienced group of motivated people behind us who want to see our company thrive.

Review №47

2023-03-10 21:55:08

Jared is always easy to go to for assistance. He provides fast and excellent customer service! Our team is very satisfied with NR being our IT services provider!

Review №48

2022-11-17 23:49:21

Ricky took the time to help set up my new work station and explain the everything to me. He was kind and patient, and took the extra time to help me find solutions to the wiring mess behind my desk. Ricky is the best!

Review №49

2022-11-14 20:15:54

NR & Ricky V are amazing. Always helps us in our time of need. Ricky takes the time to explain and resolve any situation that comes up quickly and professionally. Dedicated to our entire team. Thank you

Review №50

2022-11-14 20:19:56

We have been receiving services from NR at our site for a while now . Our tech, Ricky has been such a blessing! Every ticket placed is answered promptly and we get him on site to trouble shoot immediately. Very pleased with the services we have been receiving!! :)

Review №51

2023-03-23 22:05:36

Just wanted to give a shout out for Ricky! Here at Cityteam Ministries, we appreciate Rickys knowledge, diligence, and quick response. I would give him more than the available 5 stars! He is very attentive and responsive to all of our programs here at Cityteam. Ricky, THANK YOU! We appreciate you greatly.

Review №52

2024-02-05 17:32:18

Ajit was quick to help me and he solved the problem quickly so I could get back to work. Thank you for your help!

Review №53

2023-03-10 21:32:56

Network Remedy is great!!!!! Jared always helps me out when my laptop is down. Always has a positive attitude, and professional.

Review №54

2022-08-01 14:03:09

Network Remedy, has been great. They are quick to answer and figure out the issues. If they cant figure it out right away they know who to reach to in there group to get you taken care of. Jared, Javier and John have been great to work with.

Review №55

2022-12-06 22:03:23

Network Remedy is fantastic! I always receive speedy service and my issue is quickly resolved. Ruben is always happy to help with a great smile!

Review №56

2022-09-02 22:14:31

Network Remedy always comes to the rescue when we need help. I believe theyre called Network Remedy because they always have the medicine to treat our computers. Thank you always for a great job and help. We appreciate you all!

Review №57

2023-12-11 19:05:35

Gus helped me with my printer issue. He was great and helped me get back up and running in no time.

Review №58

2024-02-06 19:05:33

Victor was very helpful and prompt in providing me a resolution with my problem. Appreciate their help!

Review №59

2024-01-22 22:10:06

Their team has been very helpful setting up my computer.

Review №60

2017-07-19 01:45:34

This is an IT consulting and cloud hosting company. It is listed incorrectly as a computer repair company. We outsourced our entire IT department to Network Remedy and we could not be happier with our decision. Amazing team with IT expertise to help our company with all of our daily challenges. Network Remedy has also allowed our workforce to grow from the small operation we once were to over a thousand staff and still growing. They have kept in step with our rapid growth and guided us along the way with excellent recommendations and major projects across our worldwide offices. Highly recommend Network Remedy for anyone looking for a top notch IT company.

Review №61

2024-02-13 21:29:57

Ajit was awesome, thank you so much all of your help!

Review №62

2023-10-10 20:08:56

Tony Villalobos is amazing when it comes to setting up your computer and making run faster if it the computer has a 3D software CAD

Review №63

2024-02-19 22:12:46

Polite, respectful, and communicative IT support. They stayed on the issue until it was solved.

Review №64

2022-08-16 21:31:19

The Remedy Team is so approachable. Kind, Courteous, always have the answers moving swiftly though every challenge. We are so fortunate to have them in the fold every day.Thank you Remedy!

Review №65

2023-11-29 22:24:56

Pure wizardry! Thanks for the help, a few seconds with you helped me resolve an issue that was keeping me from working efficiently. I wish I had more thumbs to put up!

Review №66

2023-11-27 19:55:41

Tony was amazing... so helpful and went above and beyond the call of duty for all my needs....

Review №67

2022-07-21 19:26:43

They are prompt and diligent when it comes to solving my issues. Sometimes we play a little phone tag if I am in and out of meeting, but they stay persistent with calls and emails until the issue is resolved.

Review №68

2022-11-29 18:26:02

This morning was having issues with my laptop and monitors, Gus was extremely helpful, took the time to assist with the issues. Thank you Gus, much appreciated!

Review №69

2024-01-13 00:24:11

Jared was amazing assisting me!

Review №70

2023-11-17 23:58:56

Network remedy provides awesome service - always responsive, always helpful!

Review №71

2024-02-20 20:10:44

Victor Surya helped me. That was great help.

Review №72

2023-09-29 15:23:08

Gus is amazing.... Thank you so much for all your help.

Review №73

2023-01-30 14:48:56

Response was speedy on a football playoff Sunday. Resolved issue and had be back up and running.

Review №74

2022-10-10 18:02:15

Great folks and solid professionals...they know their stuff...thank you for all of your great support...Alberto V Perez

Review №75

2022-08-10 22:02:54

Jared at NR is a rockstar! Always willing to solve my IT problems =)

Review №76

2022-12-07 20:30:20

They are THE BEST!! Jared is always super helpful 😁

Review №77

2024-01-22 20:17:50

Very knowledgeable, professional and helpful!!!

Review №78

2023-09-27 23:34:32

Gus is great and was very thorough!

Review №79

2022-11-10 21:58:46

Jared did a great job!

Review №80

2024-02-14 20:21:39

Fast and reliable!!!!

Review №81

2022-10-13 17:17:08

The service was fast canid and professional

Review №82

2022-12-09 19:34:09

Very professional and excellent communication.

Review №83

2023-10-17 22:14:30

Excellent service.