Presentation on Map Reviews Nearby

NAPA Auto Parts in Auburn

4.4 (96) 2345 Grass Valley Hwy, Auburn, CA 95603, United States

Location on the map

Auburn, Placer County, California, US

Phone: +1 530-885-2496
Site: https://napaonline.com/en/CA...

Opening hours

Monday:7:30 AM–6 PM
Tuesday:7:30 AM–6 PM
Wednesday:7:30 AM–6 PM
Thursday:7:30 AM–6 PM
Friday:7:30 AM–6 PM
Saturday:8 AM–5 PM
Sunday:9 AM–5 PM

Edit info

Total reviews rating 4.4

96 Reviews for NAPA Auto Parts 2024:

Review №1

2024-03-20 07:06:24

Great! They usually have what I need in stock. If not, their network gets what I need later the same day. Always great service.

Review №2

2023-03-19 04:37:14

Great store, wide selection, very helpful and friendly staff! Changed two failed wheel bearings on a 70s BMW in their parking lot today, between this store and the other Napa down the street they had everything we needed.

Review №3

2021-08-15 23:57:51

Got here at 4:48 and the store is already closed. Definitely someone in there. Back door was cracked.

Review №4

2022-04-20 16:42:35

This is really a sad excuse for an auto parts store; and youre better off shopping at one of the other options in town or just ordering online, whatever it takes to avoid this place.Ive ended up here a number of times for various parts over the years and its always a dismal experience. Its a dreary store, that is dark and poorly maintained. The storefront is unappealing and store itself just seems dirty and poorly organized.The employees here are unfriendly and unhelpful; and seem to take pride in their unhelpfulness. The employees lounge around lazily until directly approached and asked for something, and then they are rude and offer some of the worst customer service Ive seen. Dont expect them to help you out at all.Lastly, and fairly unimportant, but worth noting; that the location is a pain to get to, and the parking area is terrible.

Review №5

2018-02-24 09:35:51

Expensive, 4x higher in store than necessary. If you can wait a day for a part order it online and have it delivered to the store youll save a ton of money. If you cant wait then youll pay dearly. Example : Radiator cap online is $4.99 or if you cant wait its $20. Plus side is that the employees are quick, friendly, and somewhat knowledgeable. Id have given 5 stars if it werent for the point of them being so expensive.

Review №6

2019-09-22 19:40:29

I appreciate this shop. They seem to take a potentially frustrations and aggravating situation and help diffuse with a calm demeanor. They are reliable. If they dont have something, they will do their hardest to get it for you and if not, offer suggestions.

Review №7

2017-08-03 14:42:46

Great place, good location, lots of parts. Helpful staff. They know what you need. They will lend you tools to put your new battery in! They showed me how to put those tricky windshield wipers on!! Love it.

Review №8

2019-05-24 23:13:11

Launchable staff good prices sometimes they have really awesome sales going on easy finding a parking spot and I dont have to put up with long lines or annoying people with bratty kids running all over the place I always have a low stress shopping spray haha I love the 20% off when they have the 5-gallon bucket sale I think they do this twice a year you could save a lot of money if you stock up on oil and fuel injector cleaner.

Review №9

2019-10-06 07:52:16

Riebes is a very popular store for all your automotive needs. The staff is always incredibly polite, professional, knowledgeable and helpful at both locations in Auburn. They really go over and above with customer service! My car was having a problem with my newish battery, the young man came out and helped me, he cleaned up the connections, tightened down what was loose. Answered all my questions. I highly recommend Riebes!

Review №10

2021-12-11 09:40:58

They are very helpful, service is great! Prices seem reasonable. They are busy but you never wait long

Review №11

2018-11-07 21:53:07

Great service. Helped with new gas cap. It was 2nd one so they warranted it even though I didnt have the receipt. He knew it was their brand.

Review №12

2018-08-10 19:27:56

Two locations in Auburn, not sure which one I prefer. The people behind the counters dont always know much about the parts you need or how to correctly look them up. Hit and miss but got to have those auto parts.

Review №13

2018-05-05 07:10:43

Ive got a boat that has a older Holley carb, the other parts stores didnt have a clue on how to even look the part up I needed. Matt was the only one who knew his way around an auto parts catalog.Computerised parts inventory software is all wonderfull but sometimes you need to go back to basics with an old fadhoind parts book in order to solve the search .Hey Bart Matt was a good hire.

Review №14

2017-12-27 07:08:38

Very helpful back counter staff. Always willing to take the time to find the right light bulb, wiper blade or battery. No request too small.

Review №15

2022-05-02 06:16:31

Didnt have any questions, but they had the chemical I needed and checkout waa fast.

Review №16

2019-07-08 17:41:36

Ive been with Riebes for 15years and Kevin has been my Right hand for Diesel and gasoline engines trucks and automobilesExcellent service all Around.

Review №17

2018-11-07 16:06:49

Staff is friendly but the store seldom has what I want. Reibes appears to have changed their focus and business model in recent years. Catering to commercial accounts.

Review №18

2022-11-21 09:26:45

I will be headed that way in the morning truck sounds like its going to throw a rod steering pump making noise turn up the radio...

Review №19

2017-07-03 20:53:02

Janeece in parts is awesome and an asset to the company! She sure knows her stuff! Got everything I needed in one trip!

Review №20

2017-07-03 06:07:12

Excellent customer service in all categorys,whats not in stock they will find with a drop of a dime, they all shine.

Review №21

2022-03-14 18:39:25

Love the staff. Very knowledgeable and resourceful of recommendations to service your mechanical needs.

Review №22

2022-01-15 18:31:12

Friendly and helpful staff. Not as busy as south auburn store.

Review №23

2023-02-26 03:28:24

Its always a great place to get parts.

Review №24

2017-11-14 03:45:41

Great place to get local parts not the cheapest but theyre always backed by a good warranty God Bless America

Review №25

2021-12-13 22:12:16

They always have fare prices, and good parts and if they dont have it,they will offer to order it for you.

Review №26

2017-10-03 15:48:54

Was friendly. The person who helped me went and found the windshield wipers I needed and helped install them. Exelent!

Review №27

2020-09-15 18:43:09

Told us to come back for our battery in an hour or longer while they charged it. Went back almost 4 hours later and they said another hour.

Review №28

2019-05-25 14:27:56

I love this place, they are there to help and nobody looks at you funny when you say I dont know.

Review №29

2017-11-02 21:57:13

Awesome service, put my windshield wipers on, took 5 minutes from time I walked into the store! Thanks Napa employees!

Review №30

2017-12-21 16:09:49

The staff is very helpful. There is a younger guy that works the part desk. Good guy knows his!stuff

Review №31

2022-10-14 18:58:31

Auburn store is on hit grassvalley store cant seem to figure it out tho

Review №32

2016-12-04 05:22:13

Great knowledgeable folks working at this one, always willing to help and find the oddball stuff I come in with.

Review №33

2017-12-06 02:16:33

Great place for your auto needs. The staff are very friendly and very willing to help you with any of your automotive needs.

Review №34

2018-10-18 21:50:16

Great product knowledge and customer service. Well run store.

Review №35

2017-11-19 07:12:48

I like this Napa. Its small, and not super busy. The people working there were really nice and helpful.

Review №36

2017-08-03 07:52:47

I would not recommend going here these people dont know their ass from a hole in the ground I tried to get spark plugs here for my truck they gave me the wrong plugs and it cost me $400 to get my truck fixed after that

Review №37

2018-07-07 21:33:59

Great auto parts store. The main (bigger) store is just a couple miles south on 49 and palm

Review №38

2021-02-15 04:29:17

Always get asked if I need help here. Never been a long wait to get what I need.

Review №39

2021-06-15 01:10:07

Its a NAPA, most of the staff is nice and they have decent sales.

Review №40

2018-11-28 19:01:50

They have at least 4 locations to choose from. Quick in and out plus the parts folks are knowledgable.

Review №41

2018-02-27 20:08:35

Always helpful staff, no problems getting the parts I need

Review №42

2018-03-03 22:01:06

Always have what I need... excellent customer service.

Review №43

2020-07-18 05:55:30

People working there not very helpful and none of them were wearing their face masks.

Review №44

2017-08-15 22:44:59

Great no problems people very courteous and helpful.

Review №45

2022-11-04 01:21:57

Got my parts. Under stafed but what isnt these days.

Review №46

2021-05-06 15:35:01

Friendly staff, good customer service.

Review №47

2017-09-29 18:38:06

I buy all of my auto parts here,very good prices.👍👍

Review №48

2018-02-06 03:57:31

Guys came out and changed my wiper for free. Very personable

Review №49

2020-07-29 03:17:34

They got everything you need. If they dont, theyll get it for you next day

Review №50

2019-07-21 18:36:23

Everyone here is always so helpful and awesome.

Review №51

2018-12-20 20:35:56

Very helpful they have most anything

Review №52

2018-06-12 17:29:25

Riebes (napa) auto supply are one of the best to get parts, etc...

Review №53

2018-12-06 05:05:24

Nice place, staff is super helpful!

Review №54

2022-09-15 20:07:39

Super helpful staff!

Review №55

2020-03-04 17:19:28

Always had what I need to get the job done.

Review №56

2020-06-05 02:50:03

Nice store, helpful staff :)

Review №57

2019-04-30 19:43:37

Fast service and they know their parts.

Review №58

2018-08-08 00:23:52

No problems - good staff - good experience.

Review №59

2018-01-17 00:55:05

Always 5 Stars every time I go in there

Review №60

2019-12-03 13:50:20

They were helpful and polite

Review №61

2019-09-22 02:04:51

Great staff and very helpful

Review №62

2019-06-30 16:57:48

My husband likes this store

Review №63

2019-11-08 21:50:31

Great service, thanks guys!😁

Review №64

2018-11-07 02:51:23

I get wholesale prices on all my stuff

Review №65

2017-07-16 16:26:59

Theu usually havewhat I need.

Review №66

2019-09-11 02:59:48

Helpful and courteous staff.

Review №67

2017-05-23 00:50:29

Helpful, friendly knowledgeable people

Review №68

2019-09-16 21:46:34

Had all my stuff for my Truck.

Review №69

2019-06-09 05:58:30

Very knowledgeable staff

Review №70

2020-03-13 05:30:59

Megan was super helpful!

Review №71

2019-02-09 08:52:14

Good parts awesome service

Review №72

2019-02-19 01:28:26

Get all my car stuff here.

Review №73

2018-03-21 02:55:48

For all your auto part needs

Review №74

2020-08-11 19:08:37

Good customer service

Review №75

2018-05-26 00:41:18

Customer service is lacking

Review №76

2021-12-26 20:50:11

Excellent service

Review №77

2018-05-08 23:51:12

Very good place

Review №78

2018-06-24 23:41:21

They have everything

Review №79

2022-05-26 20:40:25

Fine

Review №80

2018-11-28 06:07:37

Didnt have a clue.

Review №81

2020-01-07 23:51:44

Excellent atmosphere

Review №82

2020-01-08 14:18:40

Quick and courteous.

Review №83

2019-03-04 06:22:36

Good as usual.

Review №84

2021-09-07 01:53:41

Quick service.

Review №85

2017-02-22 06:13:56

Awesome for auto parts

Review №86

2018-02-25 08:24:37

Great service

Review №87

2018-07-30 07:03:47

Kinda pricey...

Review №88

2015-07-20 23:06:05

Wonderful service

Review №89

2017-12-11 02:15:46

Friendly staff.

Review №90

2019-03-27 13:34:22

Excellent

Review №91

2018-11-27 22:50:54

Nice

Review №92

2020-08-04 23:51:14

Had what I needed.

Review №93

2019-11-07 19:26:21

Need a battery

Review №94

2018-06-19 13:14:05

Lots of parts here

Review №95

2019-04-15 02:27:49

Parts are parts!

Review №96

2018-01-21 19:57:19