N City Macshack in Grass Valley

Review №1

2018-09-14 21:08:29

After 6 years my MacBook Pro Hard drive and optical drive BOTH failed at the same time. I didnt make a time machine back up so I lost all my data and my operating system. Mike took the time to get to know me and the issues my computer had. He went above and beyond by not only recovering important documents I had lost but also installed a new optical drive and a bigger hard drive AND the whole operating system that I had lost!My computer amazingly works like new again and is very fast with the new 2TB SSD Mike installed. Faster I think than when it was new.Mike even ordered new foot pads that had broken off my computer years ago. He really went over my computer thoroughly and carefully and saved me thousands from needing to buy a new computer. His bill for services and parts was more than reasonable and very affordable.Thanks Mike, Ive already recommended you to other Mac users and will continue to do so.Marc

Review №2

2017-05-18 04:53:47

I took my 2012 Mac Pro to Mike. My computer was in good hands. The track pad replaced and problem solved. Mike was always available by phone and returned calls promptly. Great experience.

Review №3

2016-08-19 22:33:52

I took my 2011 iMac to nCity Macshack when the screen went dark with vertical blue lines and it would not reboot. Mike, the owner, took a look at it right then and, within a few minutes, he diagnosed the likely problem as a faulty video card. Heres the best part: instead of hitting me for a large service cost, he checked online and found that my particular problem was covered by a quality program by Apple. We called Apple right from the shop and I made my appointment. Sure enough, Apple confirmed the problem and repaired it at no cost to me.It is great to know that a knowledgeable and trustworthy shop like nCity Macshack is here to help the local people!

Review №4

2023-03-22 20:55:25

Mike at Macshack is knowledgeable about Apple products and was able to quickly diagnose and resolve an issue with my MacBook Pro. I would recommend.

Review №5

2017-02-07 18:04:28

We have brought both of our Mac laptops to Mike on several occasions and have been completely satisfied and grateful for his knowledge and fast turn around times. I highly recommend his business!

Review №6

2018-01-19 00:16:05

Getting ready to upgrade from iMovie to Final Cut Pro X and got excellent advice about increasing my computer memory, adding an external hard drive, and encouragement that I can do it. I was so appreciative of the owners knowledge, time, attention, & affirmation!

Review №7

2017-08-15 22:37:39

At $259.00 an hour labor, I can drive to a Mac store or an authorized Mac repair for a fraction of that cost. Even auto dealers do not charge that fit service.

Review №8

2021-11-12 04:14:58

Mike is knowledgeable about Macs to the Extreme.