Murata Eyecare in Simi Valley
Categories
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Eye care center
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Contact lenses supplier
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Lasik surgeon
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Optician
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Optometrist
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Sunglasses store
Location on the map
Simi Valley, Ventura County, California, US
Phone: +1 805-522-7007
Site: https://murataeyecare.com/
Edit info
Site: https://murataeyecare.com/
Opening hours
- Monday:9 AM–12:30 PM
- Tuesday:9 AM–12:30 PM
- Wednesday:9 AM–12:30 PM
- Thursday:9 AM–12:30 PM
- Friday:9 AM–12:30 PM
- Saturday:Closed
- Sunday:Closed
Total reviews rating 5
199 Reviews for Murata Eyecare 2024:
Review №1
2024-05-27 18:52:17The doctor and one man in customer service are great, but the rest of the customer service staff was very bad. Had to visit three times because they messed up my husbands glasses. Instead of apolozing about their mistakes, the customer svc lady had a really bad attitude. We are not going back to this place any more. Amazing their rating is this high.
Review №2
2024-02-24 01:39:30I went in for annual check up with Dr. Nelson Murata today. I had such a nice visit with him. He does not rush, he is passionate and knowledgeable about all things ocular, and he took his time with me even though my concerns were minor. I learned so much about my eyes today. I will not go to any other optometrist. Also the facility is clean and modern, and the staff are friendly and professional. 10/10!
Review №3
2024-04-05 20:33:10New patient but beautiful new office! I did wait ~25 minutes after my appointment time before I asked when I would be seen. After going to BOH, the receptionist came back after about 5 minutes to tell me that they’d be calling me shortly. Dr. Karlyn Murata is extremely eloquent and easy to talk to! I chose a place in Simi since driving to Van Nuys (usual optometrist) really takes a lot out of my day- I’m overall happy with the service and will be back for my rx lenses :)
Review №4
2024-01-30 15:15:48Dr. Murata and Murata Eyecare are absolutely wonderful. Ive been a patient for 30+ years and Dr Murata and his team continue to provide exceptional medical care and unwavering customer service. The office visits are always welcoming, comprehensive and educational! Im so impressed and grateful for all that they do! I highly recommend them for all your eyecare needs!
Review №5
2024-02-19 20:08:43Very frosty service, seems like they did not care about customer service. I did my eye glass prescription there and I can not see well with these glasses. When asked if they could email me my receipt and prescription it was not possible. I would not recommend this place purely out of the level of customer service I received.
Review №6
2024-03-08 18:49:45My experience with Dr Murata has consistently been outstanding for well over 20 years!
Review №7
2023-09-22 01:20:53I was fortunate to have both Doctor Karlyn Murata and Doctor Nelson Murata as my doctors. Both are very kind and professional.Doctor Nelson Murata’s knowledge will amaze you. He has been an optometrist for 4 decades and is still passionate about the industry and loves to talk about industry innovations and innovators like Donald Korb.Doctor Karlyn shared her fathers passion. She is kind and it is easy to see that she genuinely cares for you as her patient by her attentiveness.I recommend Murata Eyecare to anyone looking for an Optometrist. They go well above. You can be assured if anything happens when your under their care they will be quick to make it right.
Review №8
2023-02-21 16:32:45I highly recommend Dr. Nelson Murata. This office is well maintained and the office staff are very friendly and courteous. When selecting lenses, the staff make sure to explain what your insurance covers and what you will have to pay out of pocket. No surprises. Make the call, you wont be disappointed.
Review №9
2022-08-03 14:31:38I have been a patient of Dr. Murata‘s for many years. Dr. Murata is extremely knowledgeable, kind, and truly invested in the well-being of his patients. Also, he takes the time to explain your medical conditions in detail no matter how busy he may be. I am very thankful for him and his excellent team!
Review №10
2023-01-10 16:24:08My experience was exceptional. The flow of the office is wonderful and Dr. Murata really pays attention to her patients needs. The staff is all highly skilled and welcoming. Great office!