Mountain Valley Property Management in Grass Valley

Review №1

2024-06-08 23:12:06

David Craig and the entire staff at Mountain Valley Property Management made it very easy to rent our home on 5 acres in Penn Valley. Their tenant review process got us dependable tenants who took great care of our home and property. Whenever there were problems at the house that needed to be taken care of, Davids staff was prompt in notifying us, even when the cost of repairs did not go above the established threshold. Communication between us was also timely, like when the tenants who had been under a one year lease the first year wanted to go month to month beginning the 2nd year. Davids staff also did a one year inspection of the home and property, noting any damages that tenants needed to take care of. We have taken the property out of the rental market to sell it, and the transition of doing that also was very smooth. I highly recommend Mountain Valley Property Management!

Review №2

2024-06-21 15:04:13

I have multiple rental properties and have used several different property management companies over the past 15 years. Mountain Valley is by far the most professional, most organized and most responsive company that I have used. I highly recommend their services to anyone in need of property management.

Review №3

2024-06-13 16:50:10

They made the management of our rental, easy, simple and the staff was very helpful, friendly and patient. It felt more like working with a family than a business.We highly recommend them and are grateful for over two years of flawless service.

Review №4

2024-06-23 23:26:13

They are professional, efficient and friendly. I don’t have to worry about anything! They handle the daily stuff, renewals and notify me we should raise the rent. Love working with them!!

Review №5

2024-06-18 17:29:41

Great team at Mountain Valley PM. Statements are timely and easy to read. Maintenance is proactive and mindful of costs. We have been customers since 2021 and are very happy.

Review №6

2024-06-18 05:57:16

David and his team at MVPM are professional and courteous at all times. They’ve taken away the pain and hassle of managing my rental properties and I would highly recommend them.

Review №7

2023-12-05 22:32:30

Non-upper management employees are pleasant to work with and helpful. If I could leave a separate review for them, Id say a stellar 5 stars! There is a stark contrast in working with both the property manager and broker. As a tenant, Ive experienced discrimination, harassment, and deceit from the property manager. They use non-qualified companies to misrepresent the facts around needed repairs. It seems the community is becoming more aware of these improper dynamics in their business practices(from other wholly negative reviews). Oh, did I mention I had to hire a qualified inspecting company out of pocket when they refused to? Yea... Not living up to property management, at least not by my standards. Id recommend giving other companies a try and your business.

Review №8

2022-03-18 19:43:42

In 2021 we purchased a home in Auburn, CA. Mountain Valley Property Management were by far the most economical and professional company I found during my research. From inspections and legal paperwork to maintenance and direct deposit of my rental payment, everything is done like clockwork.

Review №9

2024-06-13 21:05:16

Love David!!! He has been incredibly professional, caring and understanding through the whole process of listing our house for rent. Even knows how to calm your nerves when you are worried about things as a first time landlord. Mountain Valley has made things easy and smooth. It’s such a relief to know they are on top of things and they are always there to help when repairs are needed. All his staff are friendly, nice and such a joy to talk to. Definitely recommend!!!!!

Review №10

2023-12-06 19:23:29

Very disappointed in this company. Had high hopes for it being a local company, but only to find out they have been dishonest and neglectful. (Edit- heating system out of commission for 2+ months w/no rent deductions or plan to repair; despite numerous requests, discussions, and paying out of pocket for a professional diagnosis ourself) By what the other reviews say... I disagree. I think an honest company would be one that respects renter rights. So yea, im warning the public to proceed with caution, thats not slander its advocating for tenants.