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Categories

  • Apartment rental agency

Phone: +1 844-379-6162
Site: https://montevistaapartmenth...
Opening hours
  • Monday:9 AM–6 PM
  • Tuesday:9 AM–6 PM
  • Wednesday:9 AM–6 PM
  • Thursday:9 AM–6 PM
  • Friday:9 AM–6 PM
  • Saturday:9 AM–5 PM
  • Sunday:Closed
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Total reviews rating 4.1

94 Reviews for Monte Vista Apartment Homes 2024:

Review №1

2024-06-07 16:57:53

Everyone from the folks at the front office to the maintenence team are extremely helpful and friendly at this complex. Cassandra always helps us with our inquiries quickly and is very knowledgeable about the tenants. Nick and Alex are courteous and professional and recently assisted us with a plumbing issue in our apartment. They kept their work area clean and wrapped up their work as quickly as possible.

Review №2

2024-05-22 04:52:31

I recently toured Monte Vista Apartments and was looking for a new home for me and my family . The leasing office staff and Community Manager Danielle were very informative and knowledgeable. My family and I were impressed of how well kept the community and apartments were. We definitely will be considering renting here.

Review №3

2024-03-11 16:33:07

The only reason I could see this place getting a bad review is if the one leaving the bad review is the one who’s causing the problems. This is a beautiful apartment complex to live. What others have complained about with management is actually what I respect the most about the management here: no nonsense for the people who act like they are the only ones who live here. I commend the great work of management here, who probably have a difficult enough job dealing with some people.I may be lucky, but my specific building is as quiet is it comes. I’ve NEVER had noise issues. My neighbors are all respectful and maintain the peace, so I guess it depends on which apartment you get.And when it comes to cockroaches, I have seen them during the warm months, never been an issue for me as I’ve only seen them in the parking lot, but I think it’s also important to add that I’ve never been to an apartment complex that hasn’t had roaches. Like, ever. It seems pretty mild here for some horror stories I’ve heard.As far as maintenance goes, once again, everyone who lives here is probably extremely lucky to have such a good maintenance team. I usually experience Nick who I’m convinced doesn’t have a negative bone in his body and is as professional as they come. We have had to call for a few things and hardly has it ever taken more than a day or two to take care of.I think if you take good care of your apartment and understand that you need to respect the community by not running around as if you’re the only people that live here, then you’ll love Monte vista. You can’t beat the location, everything feels luxurious at affordable pricing, and the team is fantastic here.

Review №4

2024-06-04 19:27:12

Monte vista is such a great location! Cassandra at the front desk was so kind, informative and made the process of moving in so easy. The space has been a joy to live in, with clean areas and plenty of storage spaces. Thanks again to Cassandra and the Monte vista crew for the hospitality so far!

Review №5

2024-02-12 15:32:26

I am not one to write many reviews, but our experience at this place has been truly disappointing. My wife and I have lived here for three years, and the issues have been countless and ongoing.-COCKROACHESThe property has a huge sewer roach problem, and if you live on the bottom floor they make their way in and infest your place. Even the pest control guy himself said the property has to call the city to treat the sewer lines to fix the root of the issue. We were battling this issue for over a year consistently finding them, and despite multiple pest control visits that YOU pay for, nothing was done to fix the root of the problem. We had to take this into our own hands and eventually got a handle on the problem.-APPLIANCE ISSUESThe appliances at this place are absolutely awful, they are so old and dated. Washer/Dryer are ancient. We constantly had to put in requests to fix our dishwater and nothing was done, they would close the ticket.We now have quality appliances in our new place it and itABSOLUTLEY MAKES ALL THE DIFFERENCE.-NO HOT RUNNING WATER FOR 5 WEEKSThis to us was absolutely insane. The property routinely shuts off the water in your apartment, honestly I cant remember a time in the three years we have been here of not having an email saying they were working on the water issues.The last month we were moving out, my wife and I had to boil water on the stove and fill up the bath tub just to bathe. The property still charged us full price for everything, including water, rent, cleaning fees, even the last three days we stayed despite not having any water whatsoever.Cassandra was great, but outside of her we were very unimpressed with this property and would not recommend. We are so happy to leave.

Review №6

2024-04-12 20:35:38

These 5 stars are for Nick and his maintenance crew. Nick is always super kind and helpful, is quick to respond, and always finds a fix for the problem. If can fix it he will and if not he’ll replace the part/item… either way a great weight off our shoulders to know our place is being maintained well. Came by today to fix our drains, leaky sink, kitchen drawer, and a paint touch up! The best!

Review №7

2024-06-19 22:19:34

This place is are poor at its best, look elsewhere. Had a sink issue caused they didn’t even have the courtesy to clean the sink when done. They promise to callYou. It you have toHunt them down.nockHowever is a good conscientious employee always willing to go above and beyond

Review №8

2024-04-27 00:31:56

I want to proceed all of this by saying residents are asked to leave good reviews for the maintenance people so they can win a prize so most of the good reviews are actually just from people liking the maintenance staff here which may be the ONLY good thing about this place. Kick rocks. Everything else is TRASH!!!Live here if you want your car and bikes stolen. Live here if you want emails notifying you about work being done hours after the work has been done and damaged things you own! Live here if you love living in a community where the property managers don’t actually care about anything but aesthetics! Live here if you want to absolutely waste your money while also hating where you live every single day! Live here if you live suffering in the summer because the AC units freeze up because they won’t update anything but paint on the outside of the building! I’ve lived in the hood for most of my life and all of that was significantly better than this overpriced gated community with no security and no actual management!!!

Review №9

2024-01-03 00:07:49

Monte vista is a great place to live! Everyone in the office is super friendly and helpful. Cassandra and Terry have always helped my husband and I with whatever we needed. Highly recommend these apartments if you want a nice place to stay.

Review №10

2024-04-25 22:37:01

This review is for the maintenance at our apartment. Nick is amazing at his job and always goes above and beyond. He always knows what the problem is and how to fix it and makes our lives so much easier! Thanks nick.