Presentation on Map Reviews Nearby

Modani Furniture in Los Angeles

4.3 (161) 440 N La Brea Ave, Los Angeles, CA 90036, United States

Categories

Furniture store

Location on the map

Los Angeles, Los Angeles County, California, US

Phone: +1 310-652-2323
Site: https://modani.com/los-angeles

Opening hours

Monday:11 AM–7 PM
Tuesday:11 AM–7 PM
Wednesday:11 AM–7 PM
Thursday:11 AM–7 PM
Friday:11 AM–7 PM
Saturday:11 AM–7 PM
Sunday:11 AM–7 PM

Edit info

Total reviews rating 4.3

161 Reviews for Modani Furniture 2024:

Review №1

2024-06-02 08:22:29

Great selection of relatively modern furniture. Lots of white and grey leather options. Prices are very reasonable as well.Couldnt have asked for a better service. Edwin was incredibly helpful, courteous, and accommodating to our requests. We had to phone in and change orders, and they quickly took care of our request. We went in to purchase some more furnitures after the first lot, and they were kind enough to apply the same discounts. They were flexible with delivery dates and prices as well. 10/10 service, cannot recommend enough.

Review №2

2024-06-07 23:08:10

I recently purchased a couch from this store and was convinced to buy the insurance. Unfortunately, my experience with the insurance has been extremely disappointing. The sales representatives were not helpful and provided no useful information about what the insurance actually covered.When I needed to file a claim, I discovered that the insurance is practically worthless—it doesnt cover anything. To make matters worse, the reps didnt pay attention to detail when processing my order, misspelling my name. This error prevented my claim from going through.Overall, I would not recommend purchasing the insurance here, and the lack of thoroughness and support from the staff was very frustrating. Save your money and skip the insurance.

Review №3

2024-04-03 14:21:18

Gary assisted me with an issue I had and I couldn’t be more happier. His prompt responses and attention to detail was like no other. Thank you so much for such an easy and pleasant transaction.

Review №4

2022-10-13 20:12:27

Ordered a glass table back in August, they ship us the legs but no table top, the table top box comes a month later, we unwrap the legs to put on the table and find a crack and scratches on them. We called customer service and they tell us they cannot ship the legs and will give 300 credit to keep the legs as is. How can we keep a cracked leg, we ask them to replace the legs, they say that they cannot ship new legs because we already had two deliveries. Bad because we did not ask for two deliveries, their mistake. We said we will pick up the legs so we had to go two hours to pick them up. Think twice before you buy from here. They would not issue any credit for all the delays and inconvenience. Bad Service!!!

Review №5

2024-02-06 16:23:49

The highest level of customer satisfaction with Monaliza. We have found the similar furniture elsewhere but not same treatment as yours anywhere else. Thanks for you knowledge, kindness, respect and support.We love you Monaliza

Review №6

2024-01-24 01:59:53

I had purchased a sectional sofa from Modani, Los Angeles. I also purchased a warranty and it was a good thing I did, as my dog ripped the sofa within two weeks. I was fortunate to receive the assistance of Monaliza at the store who guided me through the claim provided, resulting in my entire sectional being replaced. She aided me in communicating with Modani customer service and in providing the necessary documents required by the insurance company. She called me texted me, sent documents, and was really my savior. I would recommend Modani Los Angeles and Monaliza specifically to anyone shopping for new furniture. Their future happens to be elegant, beautifully crafted of good quality and very reasonably priced. Their furniture compares favorably with that of stores charging two or three times as much.So visit Modani Los Angeles and ask for Monaliza.

Review №7

2023-11-14 23:08:24

Modani has great furniture. Modern and sleek. Their customer service is awesome. We had a little hiccup with up our delivered items and customer rep Gary was able to help us smooth out the issues. We were able to get help with return customer service support immediately.BTW, can we give a shoutout to Harry and Edwin from LA location store? They are super professional and very patient, and know their products very well. Thank you!

Review №8

2024-02-14 15:55:30

Gary provided me with swift exceptional service when I had an issue with the desk I ordered from Modani. I appreciate him taking a big burden off my shoulders.

Review №9

2023-10-20 18:51:26

Terrible experience. Absolutely AWFUL company. Disgraceful CEO/NATHAN COHEN. I spent $4500 on a new couch and within a few months, the pillows completely lost their cushion and it feels like youre sitting directly on the frame. The insurance replaced the first couch w the same model, and again, the same thing happened. When I reached out, they said to make another claim and get a third new couch - in just over one year. Rather, I said that we would like a different couch that will hold up. I reached out via text and usps mail to the president, NATHAN COHEN. NO response. What sort of company completely ignores their customers who have real issues? Modani.In my letter, I asked if Mr. Cohen/Modani could help me find a solution. Clearly the couch we purchased (The Bloom) was not holding up to the amount of use we have, with four children. I did not ask for a refund or anything more than some assistance w this matter and was instead, totally ignored.If you run into a problem w your purchase, DO NOT EXPECT MODANI TO RESPOND or HELP YOU. They wont. I intend to file a claim in small claims court to get this handled since they cant ignore the court system. Sad its come to this. All I want is what I paid for. Nothing more. Nightmare experience!

Review №10

2023-10-09 16:52:48

Ordered a $1400 astro dining table that was assembled wrong (by Modani) as I paid for delivery as well. Contact Modani customer service (nightmare itself), then email multiple pictures of issue and have to schedule for their rep to come see office in person. They admit issue and will replace it (but no tables in stock) so wait a few months then the delivery debacle begins…. I am typing this as they have now missed the 3rd time they would deliver/replace table as the customer service doesn’t know what the delivery side does. They go to the wrong address or simply don’t show up as emailed and promised.Best advice RUN! There is zero about this company that is “premium” other than what they charge you for…. Waste of time as I have now stayed home for 4 business days to meet them and still no solution or action by Modani!

Review №11

2023-09-18 17:34:01

Bought chairs, just noticed that 1 of them is ripping. Called customer service: response is since I did not purchase protection plan they are unable to assist. They only cover for 1 week following purchase. What??? Walmart would have better service and protection in place. Requested to speak with a manager, was told takes 3 days for the manager to get back to me but they would be unable to change company policy.The service, or lack thereof, is unacceptable!Would never buy from them again given the mediocre quality of furniture and complete lack of customer service.

Review №12

2023-07-25 14:48:15

I had some issue with my furniture delivery and Jenece (the rep) who handled my case was very empathic, and attentive. She made sure that my concerns were properly addressed. What surprised me the most was that she followed up with my case and was very patient with me as I have a very hectic work schedule. Nevertheless, Jenece responded promptly when I did finally detail my displeasure with my delivery and was very professional in explaining my options enroute to coming to a satisfactory resolution. I truly appreciate her patience, professionalism and support.

Review №13

2024-04-30 10:51:16

Great service at the store, furniture was delivered on time and looks great! Thank you.

Review №14

2022-12-16 16:42:42

I bought the Bergamo sectional sofa a couple years ago from Modani and loved it so much we decided to order another one. There were some issues with it but Jenece, the Modani customer service manager, looked into the issue quickly and seamlessly issued a replacement order for me. She was responsive and helpful with my many questions. I wasn’t sure about ordering a sofa online but would highly recommend Modani.

Review №15

2023-04-30 18:24:57

Modani has absolutely beautiful furniture pieces! The store manager, Jacob, and design consultant, Edwin, went out of their way to help me with my boucle chairs! I would highly recommend their products and services!

Review №16

2024-01-16 21:41:11

No Aliza was such a sweet heart she was very informative I’m going to tell all my friends to shop with her

Review №17

2023-12-03 07:53:25

Modani is not a reliable company. The furniture wont be delivered on the timeframe that is promised to you. bad customer service.

Review №18

2023-04-01 19:51:35

Service is great here! So kind and helpful. They took their time with us and walked us through everything. Also have a great insurance repair system if any of our new items are damaged. Excited to come back and do some more shopping!

Review №19

2024-03-20 16:40:50

Gary was fantastic! He was very patient with us and never pushed us to buy.

Review №20

2022-12-23 19:09:53

We love Modani! we bought from the LA showroom multiple items for our new house and we really like the quality and the service. Lady was amazing she helped us a lot during the whole process.

Review №21

2022-11-30 21:55:07

I have been a customer of Modani for a few years now and I several pieces from them. On my last order I had a small issue with a couch and Jenece from support was able to help me. She was very understanding of my issue and communicated very well and resolved my issue. Thank you!

Review №22

2022-10-03 21:43:22

Bought a bloom sectional couch from this store and the wrong pieces were delivered. After many phone calls with the store and customer service, they said the best they could do is a return with store credit rather than fix their mistake. After 3 weeks, they have not even been able to successfully pick up the couch to issue me a store credit, with no explanation! The initial delivery of the couch was also delayed multiple times. Terrible customer service, seems as if as soon as an order is payed for, their job is done.

Review №23

2023-06-19 20:09:48

Jenece helped us resolve an issue with a sectional we ordered. She responded clearly and promptly and helped us feel very positive about our purchase, after initially having some concerns. Thanks Jenece!

Review №24

2024-03-14 16:27:42

Very help full thank toJenece for handling my issue fast and easy very professionally

Review №25

2022-07-06 23:06:17

Poor quality.After buying most of my home furniture from Modani, I was hoping for better quality, price, and service, but was let down. The coffee table I bought was wobbly once it arrived at my place. Although Modani replaced it, it started to loosen again in just a few days. I asked for my option of either returning or exchanging the item, but I was told that thats how it was made by the manufacturer. I would have never purchased this item for hundreds of dollars had I known this would be the case.

Review №26

2021-11-13 23:52:44

I ordered a bed frame and dresser from them in May 2021. They said there will be a delay on the bed until July so I said I can wait for both to come in July. July comes and they said there will be a delay on the bed until September but can send the dresser. I accepted the dresser to come in and continued to wait for the bed.When it became September it became the its coming next week messages. And its been Its coming next week, or this person has left the company messages For the last 8 weeks. Today was the last straw when the person who scheduled the item to be delivered said this person left message sorry your order was lost even though they themselves were the one that scheduled the appointment.It been 5 months of lies and zero compensation. I understand that there are delays in shipping in general at this time for a lot of companies but to guarantee you have an item and then all of sudden (for 8 weeks) you do not is disrespectful, especially doing it over and over.Update 11/5/21They are quick to schedule a pickup of furniture for returns but take way too long for the refund unless you remind them. Currently only half my refund is issued because Customer Service and the Showroom do not communicate well. Apparently Customer Service says they are open M-F 9:30am to 6:00pm however messaging them now 3:30pm on a Friday you will get they are closed message.Update 11/13/21They have issued me a refund however it is not a full refund. Customer Service has stopped responding to my messages

Review №27

2024-02-28 00:01:03

MonaLiza was great at the store and Jenece was great with customer service.

Review №28

2019-07-12 23:37:22

DO NOT buy furniture from this company. I cant stress that enough. Not only is the furniture extremely flimsy and poorly made, but the customer service is absolutely horrible!I purchased a bedroom set from Alana. When the furniture was delivered, of the 4 pieces, the bed itself was broken in the box. The delivery person, who worked for an independent delivery company, said that it looked like the box was opened before; maybe a returned item was placed in the box and delivered as new. Also, the drawers of one of the nightstands was broken as well as three of the drawers of the dresser.I contacted Modani that same day and Alex assured me that a refund would be issued and took my credit card. I asked for confirmation when the refund was given. I did not receive a call.I called the next day and was told by Sharon that she would take care of it and she also took my credit card number so a refund could be issued. Again, no refund.I called later that same day and spoke with my original sales rep, Alana, who told me that only a manager would have to issue the refund but one wouldnt be in till Friday (it was Wednesday). That seemed very strange that nobody other than a manager could issue a refundDO NOT buy furniture from this company. I cant stress that enough. Not only is the furniture extremely flimsy and poorly made, but the customer service is absolutely horrible!and that one wouldnt be there for two days, but I gave them the benefit of the doubt.On Friday, I called and was told that the manager was running late and would be in at 1:30. I again asked for a call to confirm when the refund was issued and was told I would receive a call.At 4:00 I called again and Alana told me that there was an emergency and that the manager wouldnt come in that day.You can see the pattern by this point and the obvious runaround.Do yourself a huge favor and buy furniture elsewhere. They are not worth the headache!

Review №29

2022-06-23 20:08:20

We bought a white leather sectional sofa from Modani in January of 2021 along with Uniters warranty to cover it. Shortly after my 4 year old spilled pasta on it and it became stained. Uniters warranty sent a technician many times to fix it, but each time they made it worse and worse (he tried painting on the stain with leather paint and couldnt match the original color). They finally said the part of the sectional needed to be replaced, but then claimed that the part was discontinued. This went on for months, almost a year. When id call customer service at Uniters, the representative would tell me they forwarded my message and someone will get back to me. I couldnt get a hold of them for months after that. Finally i filed a complaint in May 2022 with the BBB and they immediately responded the next day that they will replace my sofa completely. Needless to say, Uniters did not leave a positive experience for me throughout the process of having my claim handled.But a Modani representative did. Throughout the whole process there was one representative in Modani customer service, Jenece, who went above and beyond to spin around this horrible experience. Modani was going to charge me 1100 dollars for the replacement because they claimed they didnt have the exact same sofa anymore and the new one is more expensive (eventhough it looked identical in pictures with the same exact name) and also that they couldnt deliver it until Monday, leaving us sitting on the floor for 3 weekends in a row. Jenece called me to tell me that not only was she processing it as an equal replacement, but she arranged for delivery Friday morning! If it wasnt for her, the ending to this year long process would have been a disaster. The only reason this review is getting 5 stars... because as they say All is well if the end is well. Thank you Jenece. I had to leave this review to show my appreciation.

Review №30

2022-09-23 22:41:20

I had a wonderful experience purchasing my bed set from this store. I am incredibly satisfied with the quality and look of the furniture. Kseniya Milius and the rest of the team were extremely helpful and supportive throughout the whole journey. I 100% recommend this store to anyone.

Review №31

2021-05-15 04:15:56

Modani is that rare entity that has super current furniture and styles, at incredible rates. Was so surprised at the price of one outdoor set, that we bought it, then came back and bought two more. And the amazing modern bed we ordered owns the room, At about half what I had reasonable expected to have to pay. So. Take a look. Thanks to the Modani staff and delivery servers. All of them went above and beyond. Multiple times.

Review №32

2020-03-14 16:04:53

Worst customer service experience ever!! I bought about $10,000 worth of furniture from the Los Angeles location. When the furniture was delivered, the sectional sofa was missing! It took Modani a week just to figure out what happened. There was an inventory discrepancy. They finally delivered my sectional over 2 months late. I called the showroom manager numerous times to ask them to do something to make up for this extreme inconvenience. My messages were never answered. I talked to the sales person who sold me the furniture. She simply told me, Thats Modani for you. My jaw dropped when she also told me that even though Modanis service was terrible, customers came back because prices are good and quality of furniture is decent. Well, this customer is NEVER going back!! What use are good prices and decent quality if you have no idea when the furniture is going to be delivered??

Review №33

2019-11-09 16:07:08

UPDATED 11/8/2019.I’m not sure if it was due to our prior negative review, but a representative from Modani furniture did reach out to me this week. At first she offered to send out the hardware and to complete assembly of our sofa, which I had already done on my own. I asked for a $100 refund for the inconvenience and aggravation. Instead she offered 10% off the purchase price which was over double what I asked for. We are still leery of using Modani in the future but their ownership of this issue is significant toward earning our trust and loyalty. More companies offering products and services to consumers should follow this example.ORIGINAL REVIEWDo not trust this company. We very much like to sofa we purchased but the customer service at Modani is an absolute joke. When we found a sofa we wanted we went in to the L.A. showroom. Alice was friendly but unclear as to the availability of the sofa we wanted. After several days of me calling I was finally told that they did have the item in the warehouse, but that it was a return and had a spot of minor damage. In fact the damage was minor and I agreed to go ahead with the purchase of the sofa with a 5% discount.The delivery company was completely inflexible and discourteous during scheduling. Then when the sofa arrived the hardware to secure the feet onto the bottom of the sofa was missing and the delivery person offered no solution except to call customer service. My wife had to take a day off work because of the inflexible delivery schedule, she sat at home all day waiting for the delivery company to show up at the end of the day. When they did finally show up they did not have to hardware to secure the feet to the sofa, so we could not even use the sofa that day.I was told the next day that I would be receiving an expedited follow up from customer service to rectify the situation. That was 10 days ago, and I have not heard from them at all. I sent an email to both the sales rep and customer service email addresses I was given, but no response. After a couple of days I went to Home Depot and bought the hardware myself so I could use the sofa. I will never do business with this shortsighted and unhelpful company again.

Review №34

2021-04-16 20:15:19

Be very careful with this vendor. During a time when higher end furniture companies are providing more flexible return and replacement policies, Modani is not. Room and Board, Crate and Barrel, CB2 - all do a better job here. I bought an extendable backyard dining table and didnt attempt extending it until after the 7 day window they give for product inspection, upon which I realized the product wasnt working as advertised. Yes, you are reading that correctly: 7 DAYS!!! Other companies are giving MONTHS! Modani sent a crew (offered me this or $150 back) to inspect/repair, and the crew unequivocally said the product is irreparable and defective. All I want is a product that works as it was supposed to. BUT, this is now past the 7 DAY WINDOW, and getting a working product was never a part of the discussion since that window had passed. Higher quality, better customer service, and a desire for customer satisfaction are all available elsewhere, Id steer clear.

Review №35

2018-11-09 22:06:10

This is my second time ordering from Modani. I love the style of their furniture. The quality and durability of their furniture are why I decided on purchasing from them. And their style is just different and attractive. Delivery was fairly fast and paid about $50 for assembly. I highly recommend this company.

Review №36

2022-01-10 04:06:20

My boyfriend and I went to get a bed frame and mattress. He was convinced it would all have to go on top of my car. I have a Honda Accord and believed we could maybe fit it inside the car. Ikea employee Jorge Garcia overheard and quickly came to assist. He made a miracle happen and was so genuinely nice while assisting us. He worked quick and efficient. I even had a lot of room to sit comfortably in my car, which Jorge made sure of. Thank you so much for helping us and having a positive attitude the whole time even at closing time.

Review №37

2021-06-07 13:41:00

I would think twice before ordering from this company. I ordered a sofa online and they delivered the wrong sofa with the wrong pieces. I got 2 left and one a center piece. I’ve been trying to get it resolved for over 2 weeks now with no success. Every time they transfer me to the “claim/return” department nobody answers. Numerous phone calls and emails have resulted and zero contact to resolve my issue. I think they closed their return department. I’m going to be forced to contact my bank to get my money back since nobody ever calls me or emails back from their return department. A huge regret buying from this company!

Review №38

2018-10-02 19:57:33

Buyer BewareModani does not stand behind their products and has an unfair return or replacement policy you should read before purchasing from them.While we love our Annaliese Blue Fabric Sofa - very comfortable, we noticed a small separation in one of the back cushions 16 days after receiving it. The defect was not apparent to the naked eye at delivery, but 16 days later it was large enough to become noticeable. And the seam separation has continued to worsen; we now have a 2 1/2 inch separation on the back cushion.After contacting Modani and their Customer Service rep numerous times via phone and email, we were told there was nothing they could do as their return policy states that all sales are final and returns have to be within 3 days. Both the canned email response and the inability of the customer service rep (Ellis) to solve the issue is beyond disappointing.I find it extremely difficult to believe that a company selling “quality” furniture would not stand behind its products and would put such poor customer service in place to deal with issues.We paid over a thousand dollars for this sofa and it is already coming apart and, so far, the response has been, “too bad!” from Modani.Considering that so many online furniture retailers have more reasonable return policies, I would suggest to anyone considering Modani to look elsewhere. They clearly do not value their customers or stand behind their expensive products.

Review №39

2019-01-03 03:04:57

Im from San Diego and I was visiting some friends in LA that had highly recommended Modani Furniture. I was very impressed with their selection of beautiful furniture and moderate pricing considering the design. I didnt make a decision right away but I knew I would be visiting their online store. I mustve looked for a month for a TV stand I wanted and by far Modani had the perfect one so I went ahead and placed my order that included a fee of $150 more or less to deliver to San Diego which they had confirmed was possible but only curbside which I thought was lame but I like the piece so much and figured it was due to the distance. I made the purchase early December and received an auto email confirmation my order had been received. A week went by and I hadnt received a delivery date for curbside delivery so I emailed and emailed again the second week without a response. At the end of the second week I decided to call the store I visited in LA where Alex apologized and said it wasnt normal for this to happen. He assured me he would follow up. The following Monday I reached out because still I hadnt heard or received an email. I called Alex again and he promised me a Friday deliver with a personal email from him with confirmation. It never came. Thursday night I called the store and spoke to Alana. By this point I was less than happy and decided to vent my frustrations and finally told Alana that I just wanted a credit back for the charge. I was dumbfounded by her response: whats your card number?I gave her my information and was told the charge would be credited back. I am in complete disbelief of how this transaction went down. No company should respond to a customer this way. Im completely disappointed of how I was treated, my lost time, and how arrogant this company came off. I would not shop here ever again and I felt the need to share with others.1/02/19 UpdateI had to call because i hadnt received my credit back. I finally got to speak with the Manager James. He swears an employee of the store was standing next to him when two voicemails were left. I did confirm I received a missed call from Mondani but no messages. He asked me if I would like to furniture delivered and I said no. He asked me for my credit card information, again. A few hours later i get an email saying my furniture is ready to be delivered. This company is so unorganized. Still no credit back.

Review №40

2021-11-26 22:56:18

They dont care! Again, they dont! They said they have a NO RETURN policy! After reading carefully, they do take return AT OWNERS DISCRETION with 35% re-stocking fee and a return freight. Think before you shop here. We had purchased a dining table at the end of Oct, delivered on early Nov. That same table went on sale on mid Nov. for Black Friday sale, 15% off! I called the store and explained. The rep just said Nope, cant do price adjust, cannot return, cant do anything.

Review №41

2022-12-09 16:21:25

I ordered Coffee Table 2 months back. They never delivered till today . After calling numerous times requesting delivery status or issue refund status there is no resolution or answer. Complained to Better Bussiness Bureau today. Worst Customer service .

Review №42

2022-02-01 21:32:54

Horrible customer service-- DO NOT ORDER FROM THIS COMPANY!!! I wish I had done my research before purchasing a dining room table I really liked on the floor of the Modani store in Los Angeles. I was assured the table would be delivered in 2-3 weeks... That was on December 6th... It is now February 1st, and still no table!!! I have called and emailed... no response. When I FINALLY got a hold of someone on January 16th they told me that the table would not even be in stock until the 19th.... why did they lady at the store lie to my face?!?! He assured me that someone would contact ME about the table and would set up a delivery/assembling service.... NONE OF THAT HAS BEEN DONE. I am so annoyed the table I ordered is literally available at another vender in LA and they could ACTUALLY deliver it in the next two weeks but I havent been able to reach anyone is this scam of a company to give me a refund or even a solid answer on where my table is.

Review №43

2018-04-26 17:35:28

I bought a dresser and side tables and LOVE them! Absolutely beautiful!Just be careful of delivery people, they tried to charge me forassembly before delivery on line, but there was no assembly necessary.Manager at Modani helped me settle it professionally. Thank you!!

Review №44

2023-02-23 19:21:40

Modani tried to increase my shipping cost by over $900 a month after my order was placed and they had taken my payment, after saying it would ship within a week of placing the order. Fraudsters and terrible communication through the whole debacle!

Review №45

2022-04-05 01:06:59

The furnitures are great but the store is not willing with work with the customers coordinating delivery. Used Covid as an excuse for why we couldn’t pick up from the warehouse. Shipping came out to $380 and even with that, they are not willing to ship 1 day earlier when it’s my only day off to accept the delivery. The store can learn to appreciate customers more.

Review №46

2024-05-27 01:02:47

Harry is the best. Great experience!

Review №47

2023-07-13 15:06:37

Had some issues with furniture and Chris B at customer service contacted me and fixed the situation, companies dont always get it right the customer service is what makes you stay with them and figure things out and Chris B was amazing. Thanks again Chris .

Review №48

2013-11-18 16:52:10

I just spent over $25000 in this store to decorate my brand new exotic car auto showroom in Scottsdale. I love the furniture and the quality. Alex has been great! He assisted me picking out the right furniture and decorate my business. I have been recommending it to all of my friends and clients.

Review №49

2021-05-14 16:40:43

I got my dining set from here and I am absolutely in love! Whoever comes over compliments my dining table and chairs! Jaclyn Drummond was consultant that assisted me with my order and she was very professional and super easy to work with especially with her quick response time!

Review №50

2022-01-07 03:14:48

Havent been to this new Modani Furniture, its huge. Has everything you need. Only bad thing is there are way too many people. Parking is hard to find. Next time Ill go after work. Other than that, this place is amazi ng. The plights are designed beautifully.

Review №51

2018-10-14 21:23:10

Rudy Halioua was our design consultant. He patiently helped us select 29 pieces of furniture to furnish our new home. He has exquisite taste and was helpful without pressuring us.Modani furniture is stylish and high quality at a fair price. The delivery and assembly service matched the high quality service we received in the store. Highly recommended.

Review №52

2013-08-02 16:52:27

I ordered a console table from them, paid for it (items are NOT returnable) and they promised me it would be in the store by a certain date.That date passed and they (the sales associate and the assistant manager) then tell me I can either a) drive to commerce to pick it up myself b) pay for the delivery from commerce or c) wait 2 weeks until the item is transferred from their warehouse to their store.I suggested they eat the delivery cost, have it delivered to my client, and make good on the transaction.Then the actual store manager refused to pay the measly $100 to have it delivered.Its just amateur hour in terms of service.In terms of product - well, you can judge that for yourself or read the many reviews written here.

Review №53

2018-06-12 02:10:26

Love this store. Great pieces at great prices and a helpful but not hovering staff. The outdoor sectional furniture we bought here is scaled appropriately for the smaller patios we city dwellers have. So much outdoor furniture is ridiculously oversized that we had almost given up on finding a set that didnt overwhelm our courtyard. Six years later, and the furniture still looks brand new.Bought all our living room leather sofas and chairs here, too, as well as our nightstands. One-quarter the price of the designer Italian stuff you find in Beverly Hills but with the same great style. You cant beat it. Convenient parking is an extra bonus.

Review №54

2023-06-21 16:17:55

I received a scratched night stand. Jenece was very helpful and gave me a slight discount. Thank you for the great service!

Review №55

2018-09-24 19:29:28

Modanis sales associates were very helpful throughout the entire process of buying the outdoor furniture for our deck, from picking out the right pieces to making a payment, to delivery, and to return and replacement for damaged items. Especially, Alex was very kind, helpful, and professional. Alani, the main associate who helped us, was friendly too. Thank you Modani for your business!

Review №56

2023-07-12 20:32:57

Jenece from customer assistance is the best! She helped me work thru some issues and did an amazing job. 5 star assistance!

Review №57

2021-01-26 03:55:56

Phenomenonal experience from start to finish. Joey Lopez is an incredible sales person. Hes extremely knowledgeable and patient. The manager James sets a tone of hospitality. The designs are beautiful and reasonable and the service is stupendous.

Review №58

2022-06-26 17:49:24

Jenece is always so helpful and texts back within a timely manner. She always fixes any issues I had with delivery or the product. Thank you Jenece for your hard work and professionalism!!

Review №59

2021-01-27 19:47:22

Modani is a great find! They have tasteful, contemporary pieces and very very reasonably priced. The staff there is terrific, nice and helpful, especially Joey who helped get us exactly what we wanted. Modani is A+++++!

Review №60

2020-05-17 07:38:45

Italian brand, but made in China. Always on discount. If you like something here, I suggest that you can wait 2 month until they give you discount. My sales person is Rudy. He is a only nice sales here. If you want buy something, ask Rudy. Others will not do any service after you pay money. I want give 1 star to this place. I give 3 star because of Rudy.

Review №61

2023-09-22 21:45:54

Great service from Barbra and the manager in OC was also amazing I really appreciate the assertive responses and for accommodating me

Review №62

2021-09-21 06:04:43

SCAMMERS!!!!!!!!! SCAMMERS!!!!!!! SCAMMERS!!!!!!My boyfriend and I bought a 7000 bedroom set back in 2019 with THE FIVE YEAR PROTECTION PLAN FOR AN ADDITIONAL $400!!!! We contacted them and they said they will not fix or replace our bed frame!!!! It affects the way we sleep every night because it’s so far broken and damaged that the bed is like a slide. Of course we were happy that we bought the plan THAT WAS UNTIL WE CONTACTED THEM AND THEY SAID THEY WONT COVER IT EVEN THOUGH WE BOUGHT THE 5 YEAR PROTECTION PLAN AND ITS ONLY BEEN 2 YEARS!!! I EXPECT SOMEONE TO CONTACT ME IMMEDIATELY REGARDING THIS BED FRAME! RUDY IS A LIAR AND A SCAMMER!!!!!!!!!!

Review №63

2022-08-16 22:58:42

Jamie was the best! Helped us get a dining set as well as a huge mirror for our living room. If you head over the Los Angeles location ask for her!

Review №64

2023-06-02 21:47:03

Barbara was very receptive to my issue and resolved it quickly. She is professional, kind, and competent.

Review №65

2023-11-28 17:47:44

Very professional and understanding when I had to change the date of delivery several times

Review №66

2014-08-08 17:14:39

Absolutely terrible, after 1.5 years of owning a bed that cost almost $1,000 it is cracked and coming apart in 2 separate places. Customer service refuses to do anything about it and they say sorry for the inconvenience. I would never recommend this company to anyone. Very poorly made furniture at a high price. Prior to this bed we had an Ikea bed that cost 20% of what this bed cost, it is still in good condition and being used by another member of the family. Check Yelp for realistic reviews, not these fake onesDisliked: Price and terrible quality

Review №67

2022-11-16 07:44:16

OMG! Best couch buying experience ever! One of their sales reps helped me with a design plan and answered my million questions. Great experience all around!

Review №68

2018-04-24 19:01:37

Modani has very modern sleek furniture, perfect for that modern, concrete, industrial, or clean line Miami look.I didnt purchase from here, however I found the staff nice and accommodating during my visits, the furniture selection nice, and the prices reasonable.

Review №69

2018-05-03 17:24:40

I happened to come across this store while driving around looking for an outdoor furniture place. It was a good experience overall.I was greeted immediately upon walking in and struck up a conversation all be a very salesy conversion about their products and a new line that was going to be arriving shortly. I listened knowing I had no intention of buying that day. After the sales pitch was finished I was left alone to wander and and try out their outdoor furniture upstairs.They had a lot of quality pieces and not at the extraordinary prices that other high quality furniture stores have. With that said, they werent cheap by any means but more reasonable than others with like furniture.We didnt end up buying anything but we kept them in our list as a future contender when buying becomes more of a reality.

Review №70

2020-09-08 02:20:23

Nice and friendly staff. Good selection at reasonable price.

Review №71

2018-08-24 18:38:23

I bought quite a few things like Leather Sectional Sofa, Bed frame, Dining table, Barstool chairs. The prices are affordable for the super quality and the style. Alex Ksenjak made my job easy getting the right furniture at the best price. He was very responsive and I will recommend him highly.

Review №72

2023-10-12 17:46:39

Barbara was extremely helpful with the return process! She was efficient and very helpful!

Review №73

2013-12-09 17:22:20

I purchased the Adam table a few days ago and it looks great in my dining room. The service from Jonathan at the store was excellent. He answered all the questions I had in the store and when I called later. The delivery was fast and on time.

Review №74

2018-01-17 06:37:51

Great selection of modern high quality furniture. I was helped by Rudy and everything was handled professionally in regards to my order and coordinating delivery. I highly recommend Modani Furniture for a fresh clean modern style.

Review №75

2019-08-24 23:45:25

They do everything right here. Work with Alice if you can, shes exceptional.

Review №76

2022-11-17 15:07:02

My experience in returning an item went very quick and easy, since Jenece was very kind and helpful in completing the process.

Review №77

2013-04-02 23:48:21

Having checked out their site and also reviews from Google, my wife and I decided to purchase some furniture from the LA store of Modani Furniture. Alex, the sales person was very helpful when we visited the showroom and we ended up purchasing a sofa set, several outdoor furnitures, the giant carravaggio mirror, and a rug from them back in January. That was the end of anything positive from this store. The first delivery attempt, the truck broke down and had to be rescheduled. The second attempt we had many items missing, legs to one of the sofas, the rug, the ottoman to the sofa, and one of the outdoor chair. For unknown reasons, they wont get the ottoman until sometime in late June because they no longer have it in-stock. The whole experience has been complete nightmare. I can safely say that I wont be buying anything from them again.

Review №78

2012-10-13 21:06:43

Not too long ago, I came in to decorate my condo, Alex Ksenjak was very helpful and provided great customer service. I was able to furnish my place within 5 days, it looks amazing and didnt cost a fortune. I would definately recommend this store to family and friends.

Review №79

2018-04-07 21:00:01

Delivered my piece with wood chipped and fractured and despite the inconvenience for me to bring the large piece all the way back to the store, did not offer to help ship it back, or pick it up. They didn’t even offer any kind of incentive to return to the store or to keep shopping there. I wasted hours out of my day laboring to return this, Got a refund (pending - they can’t refund until a business day)and will not be returning. In business, customer service has evolved but with this company it clearly has not. I would avoid shopping here.

Review №80

2018-05-02 04:06:43

My wife purchased a vacation home in palm springs and decided to return to Modani. We lover their furniture and outdoor furniture as well. we purchased dining set, chandeliers, great lounge chairs and so much more.

Review №81

2018-03-05 05:46:01

This place is actually a showroom, they take orders, but do not have products in stock. They have a good selection of modern, expensive furniture and decor. They ship (kind if expensive) or you can pick up the stuff from a storage location from City of Industry. The store on La Brea is the new place, moved at the end of 2017 from West Hollywood/ Sunset Blvd.

Review №82

2023-09-29 21:48:38

Barbara was extremely helpful in reordering additional sofa cushions! thank you barbara!!

Review №83

2012-10-13 21:13:44

Modani is quality furniture for a reasonable price. If you go there, make sure to ask for Alex K -- he wont waste your time and find the right fit for you. Thanks Alex!

Review №84

2012-10-14 00:39:48

Modani furniture is amazing! Alex Ksenjak helped me pick out furniture for my living room. He was very nice and helpful. Ask for him when you go there!

Review №85

2019-03-14 13:14:04

Cant say enough good things about these guys. Bought not just one, but two sofas from them over a 2 year period. Casey really took care of us. Great quality and styles.

Review №86

2023-01-27 02:00:45

Update your hours if you plan on closing early save people the drive.Arrived at 5:30pm store is already gated and closed.

Review №87

2020-09-26 22:22:32

The store manager Kseniya was very helpful and very professional. We will be back to purchase more items and highly recommend this store. Great help and beautiful products

Review №88

2019-01-14 22:04:04

This place was on TV advertisement, so I decided to check it out, The owner is very rude to customers, They have some traditional and modern pieces. However, the quality leaves a lot to be desired. And the prices, for what you get, were way too high.Save your money and time go elsewhere.

Review №89

2018-09-04 18:34:15

Great quality, fast delivery!Used mine as a coffee station for the office!

Review №90

2018-08-20 18:38:22

Amazing design, friendly staff and great prices especially given the high quality pieces this store has to offer. I love Modani!

Review №91

2018-05-02 01:12:20

Great service (I used Sunset Blvd. location), great products, great follow up, great prices. Delivery was flawless and my new couch is the major conversation piece of my home!

Review №92

2018-04-23 19:26:09

We love this furniture store! Great quality pieces for reasonable prices. Everyone is always nice and accommodating when my husband and I come in.

Review №93

2022-10-12 00:07:25

I had such a wonderful experience. Lady was such a huge help and gave me a great deal!

Review №94

2018-04-23 16:48:44

Great service by the entire staff. Easy parking in back, great prices on cool furniture, everything in stock, and very large selection. What else can you ask for?

Review №95

2022-02-02 22:24:10

Delivery delay. And then one product was missing and another was a different color. I do not recommend modani. very bad experience.

Review №96

2022-12-02 21:50:00

Barbara was very helpful and quick with my damage table! Thank you much for your quick support!

Review №97

2014-01-15 17:59:39

This place is good for super modern furniture. I found them online and was able to get a good deal on a sectional and platform bed. They have these funky chairs that I liked also. I might just have to buy those dining chairs I spotted.

Review №98

2018-04-24 20:52:41

Purchased some excellent and unique looking pieces from here. This store has great prices too. I have recommended it to many friends already.

Review №99

2018-04-20 21:30:11

Great pricing, very easy to buy online and have delivered out of state (CO). I bought 6 dining chairs and they look amazing!!

Review №100

2022-11-15 15:00:29

Very good. I found want I wanted at a very low price. Very friendly seller. I’d recommend.

Review №101

2020-08-09 05:16:07

It was a horrible shopping experience. Felt racially profiled and harrased the whole time in store. Megan sales rep was horrible.

Review №102

2018-11-14 11:52:05

Ask for Craig! He is very helpful and knowledgeable. We bought a lot of great stuff: dining chairs, outdoor table and chairs, vases and more!

Review №103

2023-10-10 14:43:09

Thank you so much Gary!!!! For your prompt reply, and help. Much appreciate it. 🤩😊💕

Review №104

2023-03-21 18:07:29

Excellent service and products!!Gary was amazing and a pleasure to deal with!!

Review №105

2018-04-16 04:03:57

Modern furniture for decent prices .We always love Modani!.Rudy was excellent in helping us to choose the right furnitures and home deco for our home.

Review №106

2019-08-13 23:43:11

Terrible customer service. I called 4 times to speak to a manager and no one has yet to call me back. They sold me a table and the glass top is too big for the table. The table has already been delivered.

Review №107

2021-10-02 15:13:42

Great Furniture Store amazing prices and Incredibly friendly staff a true five stars if youre looking for furniture on a budget with style

Review №108

2021-11-06 20:47:31

What a great experience! Courtney was sweet and gracious. I got my dream sofa🤗

Review №109

2018-03-12 23:37:27

They gave the wrong information about delivery time, which lead me in a lot of trouble, and even i call them back, they are not willing even help coordinated the time. Will never return

Review №110

2019-08-22 14:46:13

The store has a great service and their futnitures are very beautiful. THey are one of a kind store!!!! EXCELLENT JOB GUYS!!!!!!

Review №111

2019-11-23 03:02:23

Beautiful furniture and friendly service. Prices are pretty reasonable as well (early Black Friday Sale!).

Review №112

2020-12-03 19:27:31

The worst customer service ever experiencedI dont know how this guys stay in businessI called for two weeks to resolve my problemNo one ever call backWill not recomend anyone to buy from modani

Review №113

2023-05-23 21:20:19

Very professional and attentive! Gary was really helpful!

Review №114

2018-07-12 23:56:55

We bought a sofa, coffee table, tv stand and are satisfied with the price and quality. Would recommend to a friend.

Review №115

2018-01-17 06:53:57

Excellent quality. Well thought out design sleek and stylish. I will revisit when in the market for more furniture.

Review №116

2020-07-18 14:42:14

Worst quality ever everything comes from China they lie about furniture they said is French but is a lie China everything over priced leather sofas plus not even real leather they alway base on how you look is the attention u get with the sales persons

Review №117

2022-07-14 17:13:05

Thank you Denece for your assistance. My wife and i were very appreciative. Michele and James.

Review №118

2019-05-11 03:32:01

Beautiful location and friendly staff. Wide selection of great furniture too. Parking located in the back is a huge plus too!

Review №119

2023-06-09 15:52:44

Barbara was very attentive and quickly solved my problem. Thanks

Review №120

2018-03-01 23:30:31

Great customer service by Alex at La Brea store. Fast and drama free furniture ahopping.

Review №121

2020-01-01 00:57:42

We have several items from here, prices are reasonable for modern / contemporary style

Review №122

2017-08-02 23:44:31

We shopped here multiple times and always had a great experience. Definitely recommend shopping here.

Review №123

2018-07-10 22:38:46

Modani offers the best customer service and the most beautiful furniture!

Review №124

2023-10-19 20:24:38

Jenece was able to help me promptly!

Review №125

2017-11-24 19:20:31

Got the sofa and had holes on the sofa, called the store and they assisted us to who to contact and they replaced it right away the very next day.

Review №126

2018-10-25 02:27:41

Helpful staff. Great choice of furniture at moderate prices.

Review №127

2019-10-19 21:51:48

This store has amazingly modern . With a truly great delivery service 👍

Review №128

2022-11-07 21:41:08

Lady Mcnight is the bomb. Allways shop with them

Review №129

2017-11-01 14:38:24

Milica was extremely helpful and co-ordinated all very well

Review №130

2018-04-29 02:57:57

One of my favorite places to buy very nice and comfortable furniture !

Review №131

2018-11-22 05:24:30

Wow, holy overpriced. I understand some folks want premium, but lets be real here.

Review №132

2018-04-22 20:21:24

Fantastic furniture! I will definitely return and buy more!

Review №133

2018-10-04 18:56:55

Great service great furniture fast delivery recommend it to everybody

Review №134

2023-07-31 23:03:23

Jenece was great super helpful 😊

Review №135

2018-01-20 22:15:08

Wonderful design, and best service with reasonable price!

Review №136

2018-07-10 21:35:55

Great furniture at a great price. And the service is great also.

Review №137

2018-02-23 06:16:29

Few interesting things here but really kind of cheesy Miami vibe. Questionable quality all.

Review №138

2018-04-21 20:19:16

Great selection of modern furniture and helpful staff!

Review №139

2018-04-27 15:31:58

Great customer service and fast, professional delivery!

Review №140

2018-04-22 19:11:25

Modern furniture, excellent quality, affordable price and very good service.

Review №141

2018-07-23 22:20:41

Affordible, high quality, clean lines, great customer service!

Review №142

2018-04-28 03:34:05

Love the quality and style of the sofa that pulls down to a bed!

Review №143

2023-12-02 05:43:53

Service is great.

Review №144

2018-04-27 17:12:02

Great outdoor Chaise Lounge for a great price!

Review №145

2023-08-29 15:12:08

Barbara was very helpful

Review №146

2018-04-28 18:58:16

Great experience and style at great prices!

Review №147

2018-04-20 20:31:15

Great service. Unique pieces.

Review №148

2020-06-29 23:08:20

Great customer service excellence store

Review №149

2018-10-05 13:45:52

Great prices, easy shopping experience

Review №150

2018-04-24 19:19:33

Friendly, honest, and great prices!

Review №151

2022-06-15 21:52:40

Jenece was very helpful!

Review №152

2016-02-28 02:01:30

Good quality and fabulous price!!

Review №153

2018-04-27 13:14:01

Great quality at a great price!

Review №154

2018-04-24 18:01:51

Great furniture at great prices.

Review №155

2022-05-12 02:01:52

Great customer service

Review №156

2018-10-31 06:42:38

Horrible customer service.

Review №157

2020-12-27 09:21:48

Not so great .

Review №158

2022-01-11 00:09:20

So much attitude.

Review №159

2018-04-23 15:09:21

Great customer service!

Review №160

2018-04-28 18:04:13

Love the furniture!!!

Review №161

2022-03-18 20:54:37

Really amazing