Presentation on Map Reviews Nearby

MLG LLC Insurance Agency in Santa Monica

5 (37) 423 Pier Ave APT 2, Santa Monica, CA 90405, United States

Categories

Health insurance agency
Insurance agency

Location on the map

Santa Monica, Los Angeles County, California, US

Phone: +1 213-921-4848
Site: https://medigap-insurance-fo...

Opening hours

Monday:8 AM–7 PM
Tuesday:8 AM–7 PM
Wednesday:8 AM–7 PM
Thursday:8 AM–7 PM
Friday:8 AM–7 PM
Saturday:10 AM–4 PM
Sunday:10 AM–4 PM

Edit info

Total reviews rating 5

37 Reviews for MLG LLC Insurance Agency 2024:

Review №1

2023-10-16 15:25:16

Troy was extremely helpful and knowledgeable assisting my wife and me in Medicare plan choices. These are crucial decisions, and having a skilled, compassionate and professional agent on our side is profoundly reassuring.

Review №2

2023-09-04 17:31:29

I am very impressed with my agents knowledge of plans, recommendations specifically geared toward my needs, ease at explaining options, and his hospitable personality. I highly recommend Troy Baccus as an agent.

Review №3

2021-08-20 19:38:00

Troy was friendly, professional and informative. He explained the many choices I had and helped me pick the best one for my particular needs. I would highly recommend him to anyone who is enrolling in Medicare, especially for the first time. It’s great to actually talk to a person to help clarify all the information that is thrown at you when you are turning 65. Thanks Troy!

Review №4

2021-03-06 02:22:08

Troy Baccus really listened to my concerns and he knew exactly what I wanted and was looking for. This is my first time getting Medicare, the Supplement and Prescription coverage. He made getting all this so simple for me. He took care of every detail for me. He is wonderful!

Review №5

2020-01-22 21:03:24

Our experience with Troy Baccus has been amazing! He has been readily available for us, and helped both of my parents transition into medicare healthcare plans. He has provided us with the knowledge needed to select the best plans available for our needs. His attitude of service is evident which is why we will continue to rely on him for healthcare needs in the future. We highly recommend his services!

Review №6

2022-11-30 19:33:08

This is an unbelievable find - and its FREE! I discovered Medicare Life Group when an engineer friend of mine did extensive research to track down professionals who were the best at helping people get the facts about Medicare.Their main goal is to make it easy for you to enroll and save money. They do the hard work of researching different insurance plans and pick out ones that match your needs.First comes developing a plan around personal requirements for hospital and doctor coverage and prescription coverage, that puts the least financial strain on you. It starts with a phone interview to discuss medical conditions you anticipate will need attention and any drugs you are on.Then they check in once a year to update information, seeing if youve undergone any changes, or if your insurance has. They advocate for the most ideal fit linked to coverage and cost, all year.

Review №7

2020-07-02 22:46:31

A relative recently referred me to Troy Baccus as I needed information regarding an important matter with Medicare.He was extremely knowledgeable, patient and kind throughout our entire interaction. When I had additional questions he quickly followed through. He has impeccable customer service skills and I highly and happily recommend him to anyone who is in need of clarity regarding Medicare questions.-Paula HamiltonSent from my iPhone

Review №8

2020-09-05 13:57:39

I worked with Troy Baccus and he was terrific. He was very responsive and answered my questions thoroughly. When I needed to fill out additional forms for my situation, he was right there helping me figure everything out. I would highly recommend Troy Baccus and Medicare Life Group.

Review №9

2019-10-03 13:40:45

Troy Baccus is excellent and I highly recommend him. A friend of mine who had used Troy for Medicare advice and found him to be exceptionally useful referred me to him. I didnt know that I would need an expert for advice until I started researching the various decisions I needed to make about Medicare and supplemental insurance as I neared 65. However, it became clear that there are numerous traps that one can fall into that can have significant adverse consequences. Troy walked me through the various steps that I needed to take to sign up for basic Medicare, explained numerous options to me in terms of supplemental insurance products that are available, explained the strengths and weaknesses of the various products, and has remained in touch with me to make sure everything has continued to go smoothly. He has always made himself available, by phone and in meetings, when I have had questions. He made a confusing process straightforward. By working with Troy, Im sure I avoided making mistakes that could have had real adverse financial consequences to me.

Review №10

2019-06-28 16:31:16

Working with Troy was a delight! Knowledgable and helpful, educating me along the way. He listened and understood exactly what I needed, then provided me with options...explaining the differences and benefits of the various options. I would highly recommend him to anyone and will be using him when my husband becomes eligible for Medicare!

Review №11

2019-11-29 23:08:23

Great experience! Troy Baccus, the agent who assisted me, was very helpful, and informative.He asked appropriate questions and broughtthings to my attention that I had not considered. As a result, I have chosen the best medical health plan to meet my needs . Thanks for your assistance and guidance Troy.

Review №12

2018-12-21 02:33:50

Troy Baccus, who is with Medicare Life Group, helped me this year to choose Medicare Supplement Plan as well as Medicare Plan D provider.Im a rather skeptical individual who, in general, isnt so easily impressed, and here I am enthusiastically praising Troys services lock, stock and barrel.Troy is knowledgeable, attentive, punctual, and prompt. His communications are timely, concise and to the point. You always know where in the process youre. Troys promise is a guarantee ((you know it will be done). And finally (should be music to every clients ears), he never neglects to follow up.All in all, it was a pleasure to work with Troy Baccus this year, and, for me, hes no less than the epitome of the perfect American businessman.

Review №13

2019-12-28 10:54:56

Troy Baccus provided excellent service in every way. He is knowledgeable and goes above and beyond to take the stress out of the Medicare selection process. I highly recommend him.

Review №14

2022-06-21 17:40:35

Troy made signing up for Medicare easy and painless.He is very knowledgeable and answered all my questions.I highly recommend Medicare Life Group and especially Troy.

Review №15

2022-05-25 23:27:34

My representative earned my business by providing personal attention, not robo calls. Troy was very patient, explained things with my needs in mind and I always felt confident that he was giving me his best advice as to what I needed.

Review №16

2020-05-15 22:55:05

The Organization did not flood my email or phone with solicitations. The rep, Troy Baccus, contacted me once and when I informed him that I was not ready, he gave me his contact information and assured me that he will be available to assist when Im ready. On March 2020 he sent me a birthday email, thats when I asked him to help me find affordable health plans that will be best for my needs. He was very responsive to my requests and inquiries. Troy Baccus is the best of the BEST. Thank you.

Review №17

2021-04-30 20:28:48

My agent Troy Baccus, was very knowledgeable explaining all the different Medicare plans. We chose the best plan that was suitable to my needs.Thank youG.H.

Review №18

2020-05-16 00:17:37

Troy Baccus has been extremely informative and helpful with all questions and information regarding Medicare and all of its associated plans. Knowledgable and friendly. Troy made it easy and painless.

Review №19

2019-12-27 15:47:26

Very professional and helpful. Looked at my needs and presented options, costs and guidance. Followed up quickly on questions. I would highly recommend working with the Medicare Life Group and Troy especially if this is your 1st time with Medicare and supplemental programs. There are a lot of options that vary by state.

Review №20

2019-11-29 22:12:48

Navigating through the Medicare coverage plans is overwhelming. That is why it was so beneficial to work with Medicare Life Group broker who provided me with many options and knowledge to assist me in making the best decision. The broker is not incentivized to any specific plan/insurance company, just to help you to enroll in the plan that serves your needs. Very helpful and very patient.

Review №21

2022-05-01 19:27:37

One quick phone call and Troy Baccus helped me make my part D decision. It took about 5 minutes. Dont waste your time doing your own research. Let Troy do it for you. Absolutely fabulous!

Review №22

2021-08-13 20:58:17

Troy Baccus was very helpful and professional. He made selecting a Medicare provider a painless process!

Review №23

2018-02-25 08:25:24

I want to Thank You Troy for his diligence in executing my medicare gap plan enrollment. He follow up in everything he promised. He is truly a customer service oriented professional. Thank You

Review №24

2020-03-27 19:33:59

Information received was clear and easy to read/understand. Troy Baccus, agent who helped complete application was friendly & thorough with good follow up. No hesitation in referring his services to whoever may need them.

Review №25

2017-10-12 16:50:36

Troy Baccus was most helpful and understanding of my needs for my Part D coverage. He found me an excellent plan and I am very pleased.

Review №26

2019-04-18 16:41:49

The Medicare Life Group did and excellent and efficient job of bringing me up to speed on available medigap plans and what was relevant to me. Very good skills and support - very much appreciated the professionalism and convenience

Review №27

2021-05-28 21:44:58

Excellent service. Prompt, knowledgeable and client focused. Was a pleasure working with Troy and will definitely work with him on future insurance needs.

Review №28

2019-08-30 20:22:03

Great Customer Service! It is hard to get this kind of help and attention to detail in this day and age so it makes it so much more appreciated. Troy was always quick with responses and followup and made sure the process was proceeding as supposed to.

Review №29

2019-08-22 18:37:55

Troy was on top of the account at all times.He kept me up dated off anything going on.Was a pleasure working with him.

Review №30

2022-04-08 21:34:52

Troy Baccus, was incredibly professional, kind, informed and patient. I will recommend him to everyone I know.

Review №31

2022-02-15 19:25:21

Answered all questions and concerns completely. Did not feel rushed or pressured to make a decision. Quick responses to all follow up concerns. I highly recommend Troy.

Review №32

2018-01-17 18:43:38

Incredibly knowledgeable, helpful and efficient. So nice to have someone to help navigate thru the maze of Medicare at no additional cost.

Review №33

2020-03-06 21:37:01

Troy was very candid and helpful. I would recommend him to anyone!

Review №34

2018-07-28 21:44:59

Troy Baccus was great to work with and provided a great plan that works for me.

Review №35

2019-05-02 18:58:51

Wonderful service from Troy...no pressure, lots of understanding and knowledge in a confusing market. Would highly recommend.

Review №36

2021-09-24 17:56:36

Takes the time to explain and to research the best deals for customers. Recommended them to others

Review №37

2019-09-05 20:04:23

Absolutely excellent customer service