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Midas in Fair Oaks

4.2 (199) 8118 Greenback Ln, Fair Oaks, CA 95628, United States

Location on the map

Fair Oaks, Sacramento County, California, US

Phone: +1 916-745-8453
Site: https://midas.com/store/ca/f...

Opening hours

Monday:8 AM–5:30 PM
Tuesday:8 AM–5:30 PM
Wednesday:8 AM–5:30 PM
Thursday:8 AM–5:30 PM
Friday:8 AM–5:30 PM
Saturday:8 AM–5 PM
Sunday:Closed

Edit info

Total reviews rating 4.2

199 Reviews for Midas 2024:

Review №1

2024-05-18 00:33:45

Amazing shop. They handled my needs right away, no wait, reasonable and were very professional and explained everything. Highly recommend👍

Review №2

2024-06-27 15:14:22

This place is amazing...they fixed my car at a very reasonable price compared to what another shop was going to charge me.

Review №3

2024-01-26 19:05:25

Aaron and Anthony were awesome. They were able to help me in a timely manner and get me in and out while I was able to get some shopping done at the nearby store. Very friendly and helpful and great Customer Service. Will certainly be going back! I appreciate it guys!

Review №4

2024-02-18 01:06:13

Okay experience I only rated 3 stars because they would not honor an online coupon I had for an oil change for 29.99 so I ended up paying $81 instead smh thats great 😑

Review №5

2024-01-25 19:10:37

Midas was able to get me in quickly and take care of my car needs right away. Friendly staff. Would definitely recommend for your car needs.

Review №6

2024-01-09 17:24:57

Always a pleasure coming here. The guys always make scheduling really easy and work with your schedule. Only plaice I get my oil changes .

Review №7

2021-01-14 18:22:36

I brought this Midas my wheels and new tires I bought on line to change (brought them in my pickup truck, they did not dismount my wheels). They called me 4 hours later saying they were having a hard time uninstalling the old tires, because they are low profile. The tire size is 255/35r18, on an 18x9.5 wheel, nothing special about this tire size. Low profile? Sure, but Ive never had an issue with anyone changing the tires on these at all. I have heard of issues when people run a crazy small sidewall (like 25), but 35 on an 18 is no big deal. After a few more hours, I called them as they were closing soon, they said they couldnt get the tires off. Fine, I drive down to pick them up and take them somewhere else and find that they have completely ruined one of my wheels. The face of it was completely scratched up. Not just the paint, there are multiple divots and grab points that clearly go DEEP into the aluminum of the wheel. I made great note of this, documented the 9 or so locations that damage occurred (clearly from someone trying to dismount the wheel upside down on the tire machine, I am familiar with the machinery). It has been over six weeks since the damage has happened, and I have been calling the location, their customer support and resolution center, made a complaint with their corporate office, and been in contact with their resolution manager with ZERO thought of a solution. They clearly have been trying to ignore me in hopes that I will forget about the damage. Constant excuses, they refuse to actually address the issue. The customer service is embarrassing here. I learned how to mount tires in high school, even low profile, because most modern cars have a pretty small sidewall. Dont go here, something as simple as a tire change will go terribly wrong.

Review №8

2023-11-17 23:33:49

Jeff, the manager, was very courteous and thoroughly answered my questions and discussed needed services with me regarding my vehicle. I appreciated the communication and quick service. I will be back to this location for service when needed.

Review №9

2023-10-19 18:32:35

Great service, fair prices, and good work on my car consistently. They never try to push me into extra, unnecessary work being done (which often happens to me at other locations as a woman...) which I really appreciate.

Review №10

2023-01-03 18:42:31

I came in for an oil change and to have my tires inspected before a road trip. They were great and found a small oil leak due to an old gasket. They assured me that it was not a problem yet, but would eventually need attention. I came back after my trip to have it repaired and again the service was excellent and the price is very reasonable for the labor required. They dont try to upsell you and are honest about the work and your options. I wait while they work on my truck and saw first hand that they treat all of their customers with the same honesty and respect.

Review №11

2019-07-26 05:08:06

My 20 year old son Tyson had recently got his pads and rotors done at the Midas at fair oaks and greenback in Sacramento California, a couple days later he starts having a shaking issue when stopping so he calls them and they say We got a bad batch of rotors and bring it in for inspection he brings it in and they end up breaking off a wheel stud, completely stripping the lug nut out. They refused to fix the stud and charged him 8 dollars for a new lug nut. They also broke a big gaping hole in the hubcap and didnt offer to fix that either and sent him out to drive home with only 3 lug nuts holding the tire on. My wife and I are extremely upset about this. if his tire had flown off on the way home it could have killed somebody, and Im very confident its actually against the law to allow someone to drive home an unsafe vehicle. We will be reporting this to every available agency possible in our area. I honestly hope the person who did that work loses there job. That is completely unacceptable and irresponsible, and I will tell every single person I meet for the rest of my life to never EVER go to Midas!

Review №12

2022-11-10 01:03:07

Customer service was great, Moe was a great help. Brought my car in the middle day for an oil change and found out my car had a check engine light. They diagnosed it for free and fixed it same day before closing. 10/10 would recommend to everyone.

Review №13

2024-03-13 19:08:07

I was in there not too long ago. Thanks to Spencer I was in and out quickly. No nonsense. Thanks Spencer!

Review №14

2023-05-29 21:43:21

This Midas has changed management in the past year or so and seems to have promptly gone down hill, unfortunately. You’re going to encounter overpriced and underwhelming services and staff that feels arrogant and untrustworthy.I had my brake pads and rotors replaced only to have the rotors warp a few months later after minimal mileage on the vehicle. I took it to a neighborhood garage who recommended going back to Midas so they could make it right. Midas contacted the part shop, who did cover the rotors, but Midas would not cover the labor to fix the problem parts they installed. I ended up shelling out more to get the error fixed and won’t be coming back.

Review №15

2023-06-30 22:02:12

Quoted me $1500 to replace the coolant control valve in my Prius and told me it would overheat if they didnt do it. I said no, drove my car over 3,000 miles without it overheating, and got the part replaced a few months later at a local shop for $260. The guy at Midas also kept calling me pet names, and it made me very uncomfortable. I had my boyfriend come in with me to pick my car up after getting the outrageous quote, and he stopped with the pet names real quick.

Review №16

2022-08-26 02:12:52

Brought my 2003 camary in after being looked at by 3 different mechanics due to no power on acceleration they went above and beyond to access the issue which the other 3 shops could not pinpoint after finding the issue once again they went above and beyond to fix the problem. I highly recommend taking your vehicle to be serviced. I was treated with kindness and respect and communication was excellent! I give a huge thanks to the guys for all that you did!!!

Review №17

2023-01-18 01:26:09

I called to make an appointment. They got me in a.s.a.p. Got my tune up and used a online coupon. Got here a hour before closing time and they got me out in and out in 40 minutes. Some of the best service Ive ever gotten. This is not my go to spot for all 3 vehicles.

Review №18

2022-10-17 16:48:04

The best oil change prices around! For full synthetic. Just get their online coupon. Under $70 with coupon. And their service is outstanding! Fast and reliable. Friendly service person too! Just a great experience all around. Ill definitely be coming here again every time. Thanks MIDAS guys!!

Review №19

2022-10-04 18:13:53

My entire family (including in-laws) have been getting their brakes done at this location for years! They are always so fast, efficient and staff is incredibly friendly! I have even brought car in to have brakes checked and they were very honest about waiting to get brakes fixed!

Review №20

2022-10-17 23:46:12

Was able to come in with no appointment and got work done with my car quick and easy. New management is great and desk clerk was informative and made sure I I understood what was being done and why. I appreciate them.

Review №21

2022-10-25 22:28:38

These guys are the best! I have a very unique vehicle, and was having trouble ordering the right oil filter, the guys in fair oaks werent only able to source the part but have it delivered and get my oil changed all in the same day! I will definitely be back, thanks moe!

Review №22

2023-02-21 17:11:48

Cannot reccommend this place. I had my brakes changed here and squeeked ever since. They also send you home 20$ oil change coupon then when you go in they tell you they do not do it anymore and offer a 69$ blend (sic!) total bait and switch scam. And they do not return voicemail. Total SCAM do not waste your time there are better places out there

Review №23

2022-02-12 22:23:31

Great place, super quick and decent prices, got my tire alignment and set of new tires prices around 380$ for Honda Civic.Good customer service but sometimes slow to listen to what I requested when changing out old spare. They put the wrong tire back on my spare.

Review №24

2022-12-06 21:57:28

Came in unannounced, they were able to fix it and send me on my way the same day. Because of them I don’t have to stress about how I’m going to get to my daily medical appointments. They were able to save my life, literally.

Review №25

2019-02-20 14:58:57

These guys have been my regular mechanic for almost four years--love these guys. My brakes went out over the three day weekend. They squeezed me in Monday morning even though they were slammed. And by the end of the day, I had four brand new brakes...all at a reasonable price. Theyre honest, straight forward, and provide great customer service.

Review №26

2021-05-24 13:21:44

Fantastic business who will go the extra mile to get the job done. Brought my carin on a Friday and they quoted me half the day. Like things, it took a bit longer than expected, but they stayed on and worked a smidge past closing to finish the car. They couldve easily closed shop and rolled it into Monday,but they didnt. Thanks for a great experience!

Review №27

2022-08-20 23:43:59

If you’re looking for an place with reasonable pricing and speedy, friendly service this is it!!! They do Amazing! To front desk employee Moe, thank you LOTS! You were super friendly and helpful! I will be returning in the future for my oil changes and reccommend Midas to my friends and family!

Review №28

2023-05-30 00:39:21

I have been taking our cars to this location for many years, but I believe this is the first time since there is new ownership. We picked up the car with my wife driving it home. When I got home, I noticed oily handprints on both the door and the hood of the car. Upon closer inspection under the hood, I also found that oil had been spilled all over the top of the engine while filling it with new oil. I took the car back for them to clean the mess that had been made. Picking it up a second time, the exterior oily prints had been cleaned (kind of), and the top of the engine had been wiped down. I was told that they had not steam cleaned under the hood, for fear of doing other damage, which I agree with. However, based on the fact that for several days puddles of oil were left on our garage floor, I feel that they did a half-hearted attempt at trying to get the car as clean as possible. Their claim of having expert technicians is definitely questionable.

Review №29

2022-02-22 20:38:40

I do not recommend this place. I paid for things i did not order. I paid for my oil change twice. Once in cash and the other on credit. I was duped into believing i needed new tires. I agreed and they stated it would look good on my credit report. They did not report that i paid them in full. I requested the invoice several times but they still did not give it to me. They lost my business.

Review №30

2022-07-09 17:43:15

Terrible service. Brought my car in for a diagnostic and belt change. 3 days later.. still no belt or diagnostic.. when I asked for my keys and told them I was upset, they said thank you and I was lucky they didnt charge storage fees while the junkie looking guy sat on a soap box nd smirked the whole time. Been going there for years. Never again.

Review №31

2023-03-17 22:41:10

Excellent, friendly service. Was able to ID my problem and get a fix same day. Would highly recommend this location to anyone, Michael is very friendly and patient.

Review №32

2022-04-21 18:16:32

Went in to get my breaks done. I asked Enzo if we could do a few more things and he was very helpful and up front about the details. The repairs took much less time than anticipated and he even put in a little extra work for a discount. Much appreciated, Ill be back moving forward.

Review №33

2022-07-02 02:30:26

I took my car in to have the my brakes power booster replaced. When I pick my car up I drove about 5 miles my brakes started to fail luckily I didn’t get into an Accident. Turns out Midas didn’t Tight it down properly so I took it back to have them fix there mistake it took over a week for them to correct it. while my car was there for I had called them to get updated on when my car would be done they first said it shouldn’t take long. So I said that’s cool I called back the next day they said they haven’t gotten to it yet but they were going to start working on it that day. I said ok cool. I called back the following day they told me that we weren’t able to get to it yesterday but for sure they’ll get to it today. So I call back a few hours later they told me oh we gotta get a part and we won’t get the part till tomorrow so we won’t be able to do anything today. A few more days past and it was excuse after excuse why my car wasn’t done. Finally got my car back but needless to say I will never use mitis again.

Review №34

2017-11-23 05:47:04

These guys are the BEST!! I wont go anywhere else again. They are so patient and kind, they explain everything in detail and they never miss anything! I took my car there and they ran every test imaginable on my (very used but new to me) car, to make sure I was safe. All of their estimates are MUCH more reasonable than any other shops Ive been to, and they often give discounts/coupons/etc. on top of their already great prices. It means a lot to be able to trust a shop. I truly feel safe because of their help. THANK YOU SO MUCH MIDAS!! Special thanks to Renton for always having my back! (:

Review №35

2020-05-11 17:50:45

Went in for routine oil change and check-up. First time going here. Initially the owner/manager was nice and friendly with us. Dropped off the car no problem. Once we got our car back, the guy flipped a switch and turned the attitude up to 11, talking down to us, and saying that since our check engine light is on it could be a catalytic converter issue and end up costing us $6k or so, and trying to get us to pay $150 for a diagnostic. Weve already gotten it looked at before and it was determined to be an electrical issue. Pretty sure they were just trying to upsell us since our service was only $70. Plus if I wanted a lecture I would have gone to my father. Wont be returning to this location.

Review №36

2020-11-12 02:58:33

The gentleman I delt with was very friendly and knowledgeable and the service was fast. However, the actual service was sloppy. They left oil filter loose and it made a huge mess in my driveway, Im lucky the oil didnt all leak out and destroy my motor on the drive home. And they supposedly changed the wiper blades, but they dont seem like new blades... Perhaps they just tried to clean them. Needless to say, I will not be returning here for service again.

Review №37

2022-05-19 19:22:02

I always go here!!! This last time however they didnt place a sticker indicating when yo return for my new old change. Also talked me into doing my alignment and I feel it pulls to the right now when it enevr did before. Also didnt get rid of my shake what so ever. Honestly to me was a waste of a 100$ they are wayy better than my last place. Ill continue going here.

Review №38

2022-10-25 23:36:54

Moe and his crew hooked me up with a GREAT deal on my exhaust install and they were able to jump right on it and take care of it in about a hour. I would highly recommend them.

Review №39

2021-10-07 20:32:58

I think they lost my wheel lock because the tow guy had it and put it back in the trunk. They took an extraordinarily long time, all day, to remove spare, get nail out and replace tire. The technician Crystal was polite and knowledgeable. Good luck!

Review №40

2020-06-27 18:44:24

Had a 10am appointment to get AC checked. After waiting almost 1.5 hours I decided to check the status of the car because I had been waiting outside around the corner the whole time. As I approached the shop I noticed my car was still sitting outside. When I asked the guy at the counter for an update he said they just pulled it in. Obviously they hadnt just pulled it in because it was still outside sitting in the exact location as I parked it.He then told me it would take another hour to have it looked at. At that point I decided to go elsewhere and left.Will not be returning here.

Review №41

2021-06-02 22:23:04

Quick! Didnt try to hustle me into spending more money on anything other than my oil change- like some mechanics are known to do women. He was nice and professional! My go-to place for an oil change! Surprisingly reasonable!😎❤️💯

Review №42

2020-07-30 00:54:20

Bad management, bad service. They had my car for nearly the entire day just to come up with youll have to take it to the dealership. Im not dissatisfied with the answer but their complete lack of communication during this, all communication about the status of my vehicles issue were initiated by me and not until my vehicle was there for 3 hours (they had it for 8 hours total). Aside from the no communication issue the manager was borderline rude in all interactions, including those that he had with his own staff who from what I saw lack respect for the manager and couldnt even acknowledge a direct instruction. I was a returning customer, but Ill go elsewhere.

Review №43

2022-08-16 17:52:47

Really friendly customer service, answered phone quickly, got me in for an oil change in a good amount of time. Decent prices. Looking forward to coming back. :)

Review №44

2018-10-12 20:36:55

This is a great place to take your car. They may not be the cheapest but I found them to be the most honest. They dont try to sale you things you dont need or fix things that dont need to be fixed. They have not only done this with my car, but my husbands (multiple times), and my fathers. Mike and the guys are great!

Review №45

2022-08-24 23:26:36

I have been to this place numerous times, staff and crews are always friendly.What I love about this is their honesty and promptness.Place is highly recommended. Thank you Mo for helping me out.

Review №46

2023-04-28 21:05:25

Id give zero stars if possible. Had a brake inspection and was quoted $450 just for my front brakes! Took it down the street and got a second opinion for $210...

Review №47

2019-05-02 15:23:45

The Midas team is always great, I cant imagine taking my vehicles anywhere else if its a service Midas can provide. The customer service is top notch, prices reasonable, and they are upfront and honest about what the services will cost and never upsell things that arent needed. Highly recommend this great folks

Review №48

2019-07-14 15:22:49

I have been going here for 15 years. They are awesome. Very reasonable prices. And Mike the owner is the sweetest man. He knows his customers by name. He makes sure your vehicle is fixed the first time. Love them.

Review №49

2022-05-30 18:26:08

I called this place several times for a oil change and was told that they were waiting for a guy to come back from lunch. I told the guy that I needed a oil change for a 2018 Chevy Malibu and was told 40 dollars so I drove all the way there from mid town after waiting 20 minutes I was told they didnt have my kind of oil so I asked why they didnt check before I came the sad thing is we talked a couple of times I talked to one of my coworkers and they said that midas is the worst in sac area they put stuff on wrong just read there reviews

Review №50

2019-05-02 15:22:10

I called the same day to schedule an appointment and they got me in. They got me out in about 30 minutes for a tire rotation and break check. I was impressed by their courtesy and diligence. Will definitely be going back.

Review №51

2023-01-25 12:32:31

Exceptionally great service and honest staff. I came to this Midas based off the reviews and Im glad I did! Thank you for getting me back on the road safely!

Review №52

2018-06-24 07:00:32

The Midas at Fair Oaks and Greenback in Citrus Heights is amazing. Its a little pricey, but well worth the money. They are truly honest mechanics. They fix only whats needed and dont push repairs that arent necessary. My family doesnt take their cars to anyone else. I cant recommend them highly enough.

Review №53

2022-09-07 18:35:14

I have brought my car to Midas to this location several times throughout the years. I called because I needed a little break pedal stopper to be installed behind my brake pedal its a 5 minute job literally all they have to do is just push in the break pedaland insert the little part and thats it. Its done I was told that they couldnt do it until next week I said its a 5 minute job he said I know Im on my guys who are assigned to other jobs seriously Ive been a long standing customer and they couldnt accommodate me. I even had the part so they didnt have to order anything.

Review №54

2020-05-23 22:30:39

Been going to this shop for 15 years.The shop has had at lease 2 owners. The managers are very polished in their speech, howsever, their servicing of my wife and my vehicles. is terrible. My wifes 88 chevy van has sat in our driveway or in their shop for nearly 2 years after they worked on it. Currently, Dan the manager, is not personally doing test drives. Around May 1, I described My wifes vans symptoms as having valve or lifter problems as per Dan.The motor has 5-10k miles on it. He had his men do $650.00 worth of tuneup work, etc. No one ever did a test drive. Dan commented I don.t know what my guys were smoking when they worked on the van. However, Dan has not offered to check the valve problems or lifter problems, presumably because he does not have qualified mechanics on staff. Nor has he offered to refund the $650.00. I guess this is because he is not the owner and doesnt have the authority for refunds. He said that he was going to talk to the owner about what to do. He has not talked to the ownerAs soon as my wife got into the van, she noticed that Midass work had not changed anything ($650.00). We brought it back the next day. It has now sat there for 19 days outside, overnight, with nothing being done to it. The problems seem to be compounding. Now, he can,t get it to start. Since Dan doesnt test drive the cars, so he has no clue.Since Dan has not resolved the problem, I have asked the bank to reverse the C.C. charge. 5/23/2020About 4 years ago this shop did a door latch replacement on this van $450.00 which rendered the door impossible to oped for 13 months. We finally found a locksmith to fix it for $60.00!

Review №55

2020-09-23 17:07:27

Nice place, went in for an oil change and accepted offer for a cabin air filter replacement but wasnt offered an engine air filter replacement. Hmm? Service was done quickly though. Just checked the air filter and the cover was not replaced and latched...

Review №56

2023-04-01 16:57:49

Im so satisfied with the service, excellent customer service 👏 they checked everything, Im highly recommended Midas, and Michael resolved all my concerns he is very helpful and extremely efficient 🤗

Review №57

2023-06-19 18:18:56

Came in for an oil change and tire rotation. Got in right away. Moe at the front counter was very friendly. Midas will be my go to place for everything related to my car.

Review №58

2022-08-31 23:44:45

Excellent, friendly customer service. Quickly finished even though needed to order a new part that they didnt charge me for. Plus they gave me candy 😆

Review №59

2019-07-29 15:25:30

These guys always go out of their way for me. Their work is top notch, their prices are good and in line with market rates. Their parts all come with a warranty and they even offer a free shuttle service to and from my home. I’ve been a customer for more than a decade.

Review №60

2015-07-11 22:28:36

This is THE place I take my vehicle. I drive fifteen minutes to come to this specific location over at least three other shops probably within half a mile of my house. Always upfront and honest. Theyve given me advice on repairing things myself even printing directions for me, and finding me the best deal for a part online. Great customer service. Totally recommend them

Review №61

2021-10-25 18:54:50

Paid a ton to get my master cylinder replaced, it was bad again in a couple of weeks. The part was still in warranty but had to pay for service again. They also fixed my power steering. Brought it back due to oil leaking somewhere. Guess what, the leak was power steering oil. I know Im paying to replace parts but it seems like they are just performing band aid repairs.

Review №62

2016-07-30 07:25:19

They could have done a little better. I entered an appointment online for 7-9am for a Sturday with perhaps 2-3 days notice and received a response to bring my car in anytime during that window. As far as I could tell I was the first one there on Saturday for an oil change and tire rotation but no mechanics were there. I told them I would go get breakfast at Jack in the Box next door, take a walk and come back. 90 minutes later I came back and my car still had not been touched. About an hour later they completed the job. There does not seem to be any benefit to planning ahead and making an appointment - I have had better experiences at other Midas locations.

Review №63

2018-06-15 22:30:37

Im various levels of disappointed in this place. First- I called over a week in advance to make an appointment for 2 vehicles to be done separately as my significant other and I both need varying levels of work done and this was our time window to get that done. When I called I stated exactly what I needed and they told me it was no problem and that I was in the books. Even made it for a Tuesday so as not to battle the weekend rush.I just needed an alignment, and he needed to have something in his suspension looked at and repaired.Day of we arrive just before they opened and were taken in as though we were walk ins, whats worse is they were ridiculously busy so we were left feeling pretty discarded. Whats the point in having an appointment then??The alignment on my pickup took about 2 and a half hours which is fine, but then it took them another 2 hours to even look at the other one. By the time they did the day was half over and they stated that they would be able to complete the work necessary on my spouses vehicle before business close. At the time we at least had my pickup completed so no big deal.The rest of the day goes by, we arrived 5 minutes before 5 (closing time) not having received any updates. They had done his shocks and struts but sent him out without an alignment! They told him how its only off by a bit and so he would be fine, just come back. The downside to that is day of the alignment is $40, as a standalone service its $69.99.I came to midas after having a multitude of bad shop experiences, honestly this adds to it. I dont think we will be back, probably wont return to any midas as a whole.

Review №64

2019-11-23 22:42:30

Its unfortunate and angers me... my elderly mother has been bringing her vehicles here, solely, and for everything for the last 8 years. She trusted their word and work. They always took care of her. But it seems there are new people there. Her last visit they outright tried to pull one over on her. Straight up lied trying to upsell her for a quick buck... mainly a new tire because of a fictional nail in the sidewall... mind you she had just purchased all 4 tires from them a few month ago. When questioned by her at the time of picking up her car and reminding the new guy, only they had touched this vehicle in the past for all repairs, he gave her an extremely bad attitude, was rude and dismissed her to say the least. They lost a loyal customer and she will not be returning. Scam artist hack jobs now. Bummer.

Review №65

2022-11-12 23:38:22

Went to Midas after being quoted an absurd amount of money by Firestone for what seemed like a shot in the dark. They were very helpful and didn’t find the issue that Firestone did which saved $$$. Definitely where I’m going from now on!

Review №66

2022-10-14 20:32:59

Awesome place to get an oil change! Staff is super friendly and does a great job. I recommend coming here for a quick work on your car!

Review №67

2019-09-12 23:59:05

This place is a complete joke! Took my car 4 Different times for them to fix the original problem- out put manifold for The coolant, 1st time did not vacuum the system correctly 2nd time left the radiator cap off, 3rd time overfilled the system! Just be AWARE these are NOT Professionals!!! There is no sort of Expertise anywhere near this Poorly managed establishment. Had to buy the tool and do it myself! I Advice anyone to stay as far away as possible! Be very Cautious of work that may have already been done!Ps, To who it may concern of who may read this post and is responsible for asking me to fill out surveys or to help rectify the situation,Dont! You guys had your chance the 3 other times I brought my car back. It does not matter I will not fill out a survey I will not be returning to your shop and will Not accept an apology its Too Late! I do not want to hear what you have to stay !!!

Review №68

2018-02-09 03:47:42

The honest, helpful folks at this Midas location and the new branch in Ranch Cordova Gold River Auto kept my 1992 Volvo running well for the past 10 years. When it came time to replace that car, they advised me on what to do next. I cant praise them enough. These people are the best!

Review №69

2016-02-17 01:17:55

Their store hours are 7am-6pm -- I went in at 4:50 pm for a simple oil change and was turned away. Apparently over an HOUR before closing is too much of an inconvenience to take care of a paying customer. I will not be returning and will recommend my family against returning as well; too many businesses offer the same services for them to be so dismissive. Ridiculous.

Review №70

2019-08-15 22:46:03

I took my Toyota Tacoma to Citrus Heights Midas & had them check out my brakes. They were prompt & honest, told me I still had half my brakes’ wear left, couldn’t replace them just yet. Adjusted my hand brake & I was good to go.

Review №71

2022-11-11 19:41:17

Im so happy to be able to say the new management of the Fair Oaks Midas is as terrific as the previous management. Great service, responsive communication, and stellar professionalism!

Review №72

2019-06-14 21:24:26

Tried to make an appointment online for an oil change but they were all booked up. Got a call the next morning that they had a cancellation and I could bring my car in. Super stoked that they called me. Was in and out in no time! Super friendly and professional staff that didn’t try to up sell me anything, as a female I can’t tell you how much I appreciate that!

Review №73

2022-11-15 22:27:31

The staff here is very personable, but professional. I was greeted immediately upon entry and services rendered instantly. Customer service was great.

Review №74

2019-09-05 03:15:21

I recommend Midas to all of my family and friends. I can take a trip after Midas serviced my car with the confidence that it has been thoroughly checked out. I have three vehicles and have gone to Midas exclusively for years. I met Adam today. He took the time to explain what the guys found wrong with my vehicle and gave me several suggestions on what to do. He was confident and kind and I look forward to doing business with him for years to come. Thank you Midas!

Review №75

2021-06-11 18:19:50

Had my water pump and timing chain replaced. They were quick and very professional. A little more than i could afford to spend, but for the trouble they saved me later, worth it! Thankyou for helping me out guys!

Review №76

2020-01-21 02:43:14

Hated it! Since they have been under new ownership the place has gone down hill. While waiting for my car to get done, I had to hear one of the guys in the office yell at one of the guys outside, seriously you cant take that into the office...they cant keep mechanics either, I wonder why, horrible place . They messed something up with my tires and cant fix it, came back 3 times for them to fix, last time he asked me not to come back because THEY couldnt figure out what they did wrong...SERIOUSLY

Review №77

2020-05-02 18:37:36

On 4/25 Saturday morning @ 8am, I took my 2015 Nissan Altima into the location in Fair Oaks, CA on Greenback Lane for an A/C service. I didnt know what was wrong and suggested maybe the AC needed to be recharged. I was reassured in the diagnostic that the problem would be detected. Prior to being called back, i called to check the status and a quote for a tune up. Once the diagnostic was done, Dan the manager called and said the ac needed to be recharged, and that i have the original spark plugs and suggested they be changed. After the supposed service was completed, I was reassured that the shop vent tested the AC and the spark plugs were replaced, it was ready to go. Once in the car, I noticed that the AC was not getting cool as expected. Prior to the issues this season, the AC would be ice cold to the point of being on for several minutes, would cool the interior significantly to where the lowest setting would be enough to maintain the cool temperature inside. That wasnt the case after being serviced at this Midas location. The AC was on a high fan and Max AC setting and not getting cool as it was capable of being, or has historically been. 2 days later, I called Dan about it who said that they vent tested it and it came back fine and to bring it back so they can check it out. I told him that I didnt feel comfortable with bringing it back to him since it wasnt fixed the first time. He said that he has qualified mechanics that do this for a living, and I cut him off saying that they should have been more intentional about seeking out the problem, and not just recharging it. He said bring it in so they can look at it and attempted to fast track the end of this phone exchange with pinpointing a time that day or soon to bring it in at no charge. I dismissed this, not comfortable with anything involving this shop. It also brought into question about whether they replaced the spark plugs on the supposed tune up they also listed on the invoice. I took my car to the Nissan Dealership on Auburn Blvd in Sacramento, CA on May 2nd @ 7:30am, a week to the day of taking my car to Midas, for a 2nd opinion. After I received the diagnostic call from them, they said that the AC compressor was leaking and needed to be replaced, there leaks from hoses that needed to be replaced and it totaled @$1900 dollars. I said that I had taken it to Midas the previous Saturday to check this problem, and the Nissan people said, they didnt look under the car otherwise they would have found the leak. With this revelation, it puts the integrity of Dan and his staff into question. Im now not sure that is shop even changed my spark plugs or did the tuneup required for my car, after charging me $363+ dollars.

Review №78

2018-08-16 19:31:33

Be careful. I literally caught these guys charging for services they didnt, and subsequently refused to, provide. I paid for a tire rotation and oil change but discovered the tires had not been rotated (even though the documentation indicated that service had been done). Upon pointing this out I got every excuse in the book as to why they didnt rotate them. First my tires were to bald - we inspected them together, they werent bald, so they changed their reason for not rotating to the tires dont need rotated, rotation is at our discretion . I pointed out that I paid for the service and I wanted it done or a refund, and I was told the rotation is a free service and I would not get a refund. More importantly, the business owner threatened to knock my teeth out if I told him this is a crooked way to run his business again.Long story short - I paid for a tire rotation, they gave me paperwork saying they had done a tire rotation, it never got done.How many people do they do this to?????

Review №79

2019-07-19 01:12:32

I gave 4 stars because I made an appointment 4 9 am dropped it off thinking since I made an appointment it would be done in a couple hrs I had to rush them because I had to go to work n they didnt start on it until 1pm. I called at 11 they said they were pulling it in to change oil two hours later not done and I dropped it off at 8am. I was upset then to go in my car my tire pressure light still not off and my oil gage gage was not reset had to have someone come out to reset it. Other than that one bad expierence dont me they all will be I will give u guys one more try next time then after that I will 👍or 👎

Review №80

2021-11-10 22:53:03

Left my pick up in the morning with a guarantee to have it back at the end of the day, mid afternoon I received a call saying their estimate was not two and a half hours but six and a half hours. Did not honor it and completely wasted my day and forced me to reschedule my job for tomorrow. There is only 8 bolts on the four control arms...6 1/2 hours? con artists they are, dont go, find some honest professionals instead.

Review №81

2016-04-19 20:57:23

Post from Sandy Echols:This Midas is always polite, very friendly and very timely in diagnosing and repairing problems. Im not from Sac but here a lot and discovered this Midas a few months ago when car broke down. They are the BEST!!! Highly recommend.

Review №82

2022-08-24 18:20:16

Good experience as always. Detailed explanation of the things can occur with a vehicle over 200k. Concise instructions on what to prioritize on a household budget

Review №83

2023-04-20 22:22:25

Fast friendly knowledgeable service. Great coupons online. And yes I will be going back.

Review №84

2019-08-10 22:46:24

Alright listen. You know how people always complain about how mechanics rip you off? Well not here, about 10 years ago i got screwed over going to those places that promise low costs. This locations owner Mike Palmer came through for me in a huge way. At the time i didnt have a real checking account. I had one of those fly by night, prepaid debit cards. And i needed a rental while Mikes crew fixed my car. At the time yiu couldnt rent a car with a Momentum Card and I was stressing about how to get to work. Mike allowed me to use his croporate account to rent a car. I still had to cover the costs of the rental mind you. But i was able to keep my job since I didnt have to miss any work. Ive never sweated the price of a maintenance job since. Because they ALWAYS do quality work. I dont know how else I can explain it. Theyre not a charity mind you. But they do their job at fair prices and thats all you should ask of them.

Review №85

2018-05-25 02:36:09

I was told that my breakline needed replacing and it was going to be costly by a different shop so I decided to bring it to Midas on Greenback. They were very busy but they asked me to bring it the next morning and leave it with them so I did. They called me later that day to informed me that the breakline was fine but was improperly installed so they corrected the issue by replacing a washer and a seal saving me over $70! The manager told me that they are family owned. I will now bring all my business there and have already refered my Parents because I trust their opinion. More people should yelp/Google review when they are happy instead only rating a great company when they are upset. The good will outweigh the bad so companies like this can get a fair shake!Thanks Midas on Greenback!Ted Wilson

Review №86

2022-04-26 00:05:24

Midas did my alignment super quick and got me our of there asap. Moe was super informative and answered all my questions. I would recommend this shop to all my family and friends

Review №87

2022-11-12 01:39:13

Amazing customer service and super quick! Moe was super nice and made my experience really easy! Good prices too!

Review №88

2020-03-07 16:36:05

Came in on a Saturday for a standard oil service. The staff at the front counter did not acknowledged me after I walked in and said goodmorning. I inquired on the wait for a oil change service. Looking down the gentleman rudely said I dont know, you will have to leave it I turned around and walked out. I will Never going there again.

Review №89

2017-09-26 03:38:25

These guys are the best! They helped me when no one else could with a problem that was out if the norm and at no charge and in the same day. Huge cudos!!! Thank you so much. You made one little boy very happy.

Review №90

2022-07-06 16:28:51

Ever since the new owner took over,They seem to have gone down hill.Last 2/3 years...To bad they dont respect, customers who have been going there for years....Unsure about taking my cars there.Bummer

Review №91

2022-03-30 20:18:30

Very helpful in helping us fill up our tires. Help us with strapping down our tarp. Wish we had cash to tip the guy. Definitely a go to in Cistris hights.

Review №92

2017-07-27 06:19:32

Amazing service and wonderful people here i broke down literally in the parking lot and they got me on my way in 10 mins!! Very happy customer here! They even had a place for kids to play while you wait and drinks and snacks while you wait it was amazing!

Review №93

2016-04-08 03:10:18

Dropped off car because of an exhaust leak. They checked it out and quoted a fair price. The repairs were completed perfectly and on time. This is my new repair shop.

Review №94

2022-11-29 19:34:41

Called in and got me booked asap for an oil change in the morning Moe was friendly and provided quick service..

Review №95

2022-10-12 00:08:18

Brought in my 2014 Dodge Dart for some unknown issues. They were able to diagnose, get the parts & fix my vehicle overnight!

Review №96

2015-09-02 21:23:31

This place is first-class all the way. The people over so nice and treat me wonderfully. They are very honest about what I need (and dont need) fixing. Their prices are very reasonable. I would recommend this place to anyone.

Review №97

2022-10-12 17:18:24

My man at the front desk was super helpful and the oil change was fast. Definitely recommend!

Review №98

2019-01-28 00:02:00

I brought my car in for a wheel alignment and they told me they wouldnt do it. Then didnt even have the courtesy to tell me why unless I hunted down a mechanic and begged him. Terrible customer service and apparently the sign we fix everything is a lie.

Review №99

2011-07-02 19:38:45

Turned away for a 10 minute ABS computer procedure that I was told Yeah, come back anytime after you change the part and well do it for you. Just like last time, it would take longer to schedule the appt than to run the software.

Review №100

2022-11-21 23:19:34

The Midas on Greenback Ln and fair oaks Blvd, has Really professional employees no hidden fees and very helpful with price matching.

Review №101

2022-02-23 01:06:20

If I could I give them 10-.People are not professionals and dishonest..My car that repair was promised to be done in 3 days,its been 8 days and my car still there..No one follows up,when I call they always have excuses,that theyre men short..Please close the doors if you cant keep up..I pay allot of money and Im not even sure what takes so lond,long, they break something else and trying to hide..I called theirs corporate twice no response..Horrible service,avoid this place for any major repairs..Horrible service

Review №102

2022-10-18 21:07:04

I have taken my commercial van here several times and they are timely and have done great work. I will take that all day long.

Review №103

2019-08-11 02:36:33

I was skeptical based upon the issues Midas had years ago, but these guys (and gals) really took care of my vehicles. Great customer service and good vehicle service.

Review №104

2023-01-03 23:47:42

I was treated very professionally. The team here answered all my questions. I will be back. Good job.

Review №105

2014-01-04 00:46:12

We have been taking our cars here for years. Never had an issue. They are so nice and professional, and never tey to charge us for unnecessary repairs.

Review №106

2019-03-27 16:54:10

I took my lil ford ranger in to fix a brand new muffler that was installed elsewhere...I was getting exhaust in cab. Took no time at all to fix right and no more carbon monoxide poisoning!! Thanks guys!! I will definately be back!!

Review №107

2019-01-03 22:11:21

The nicest sales associate of anyone Ive experianced at such a place out here and Jennifer is an amazing employee of Midas in Fair Oaks and Id highly recommend going through her...she is incredibly kind and very respectful if I need to do anything for mine and my wifes car I will definatley be returning if I need anything else done for the car

Review №108

2023-01-31 00:25:46

Mo was super helpful, clear and responsive to any inquiries. Provided lots of insight and helped make the process a little more bearable.

Review №109

2022-07-15 22:59:03

I had a very nice experience at this location fast and good service I would recommend this business to all my friends and family

Review №110

2023-08-21 18:05:08

Amazing service ! Super responsive and communicative. Everything you want in a shop!

Review №111

2019-07-13 17:29:42

10 years ago, this was my neighborhood shop, even though I have since moved, I still make the drive to this family-owned shop for all my auto maintenance and small repairs. Their customer service is responsive and friendly.

Review №112

2022-08-25 21:35:07

Moe was really great and friendly! He got me in quick and walked me through everything in a way that made sense

Review №113

2019-08-29 12:54:33

In 6 hours I found out I needed breaks.. They couldnt find the lock right in the door .. He wouldnt give me a price it was 900 than it was 700 that was crazy stay away from this place Not even an oil change..

Review №114

2019-06-08 01:39:31

Took 1 1/2 hours to install 2 tires, a little long but no problem. Good folks. Would reccomend

Review №115

2018-10-25 18:10:07

My brother came in here for a oil change on his Chevy the lady diving his truck in wrecked into the lift popping his rear driverside tire there solution was to put on the spare tell the next day when they could get a new tire when he showed up they did replace that one tire leaving his truck looking horrible he would not have had to replace that tire otherwise and still have decent tread on other tires but now have to replace the other three so it all matches and there is an even wear on his other tire I would have at least expected them to replace both the back tires so they would match and maybe comp his oil change but they didnt take ur vehicle somewhere else unless u are willing to take the chance of the employees wrecking ur vehicle

Review №116

2017-10-28 16:34:47

Always gets my work done right! There honest and have fair prices. I take all my cars there. Two thumbs up!

Review №117

2022-09-19 21:18:57

Excellent service! Got it done quickly. Very professional. Mine was great

Review №118

2022-08-25 22:30:45

Everyones nice and courtesy and the work was done quickly and for a great price. Will be coming back again

Review №119

2022-11-14 23:48:43

Great service and excellent care of my car! Moe in the front is great!

Review №120

2022-03-04 20:36:14

Replaced the incorrect part. Didn’t replace the bad part. Charged dealer cost for the wrong part. Didn’t attempt to correct the mistake or reimburse for the trouble.

Review №121

2022-10-13 21:56:14

Got me in last minute, and found me a coupon while i waited. Wonderful service! Thanks Midas!

Review №122

2023-07-30 04:33:33

I got great service at a good price.

Review №123

2022-07-16 17:15:16

Great service Joe the asst manager knows what hes doing I highly would recommend him for getting something done

Review №124

2022-11-12 01:42:46

They did a fantastic job. Fast and efficient, highly recommend

Review №125

2022-10-11 23:42:40

Mo was great. Got me in fast and was sweet over the phone. Would recommend

Review №126

2022-11-11 19:52:00

Always come here for service and the team is always super friendly and helpful. In and out in a jiffy!

Review №127

2019-07-13 19:24:56

I would give a 5 if I could read the copy of my inspection but I will have to call for details then I will know what it says! They are busy!

Review №128

2020-12-13 00:12:26

Jeff and Joe were great. Exceeded expected time and was on the road again. Great service, great team. Thank you guys!

Review №129

2019-06-13 21:09:35

Great service, very helpful. Did not try to oversell products and service. Provided a reasonable deal and savings for services.

Review №130

2022-09-03 16:11:01

They were super helpful and friendly. Great customer service!

Review №131

2022-05-03 13:23:03

Very friendly and honest people. Would definitely recommend there service!

Review №132

2022-11-18 23:58:46

Great service, quick and easy to set up an appointment! 😊

Review №133

2019-03-29 18:57:46

Whats the point of making an appointment if your appointment time is a lunch hour and youre not told that ridiculous!

Review №134

2019-07-20 04:05:47

Everyone was extremely courteous and helpful, and they diagnosed and took care of my problem quickly and professionally.

Review №135

2015-02-06 17:15:14

One of the few honest repair shops in sacramento. great customer service. there is no guess work from their techs

Review №136

2019-05-05 16:01:07

Midas gave me good service, they changed my oil at a good price and even checked my Highlander’s brakes for free!

Review №137

2019-03-01 18:08:55

Great service and trustworthy! Finally got rid of a sound that Ive been hearing from my car!

Review №138

2022-11-15 17:08:01

Easy to book appointment, good service, great price 👍

Review №139

2019-05-14 22:32:58

Have always had top quality service with smiles to go with it. Been a customer for over 7 years.

Review №140

2021-12-28 17:32:13

What a great staff who provide amazing service. Highly recommend Midas Carmichael!

Review №141

2023-02-28 07:12:54

Horrible service. Got the issue wrong, and charged twice as much as other places.

Review №142

2017-09-24 07:21:12

They were very busy and it was at the end of the day, but they were able to help me out when my check engine light came on.

Review №143

2021-12-22 04:52:25

Not a good experience. Appt. At 11:00am didnt get to me until1:00 pm and did not want to compensate for it.

Review №144

2019-08-29 01:21:58

Very easy to work with. Scheduled appointments conveniently. Were fast and accommodating.

Review №145

2022-01-25 18:21:11

They are my go to place. Wonderful people and easily fixed my problem.

Review №146

2019-08-02 02:40:26

They were very friendly and professional and they were reasonably priced. Would recommend them.

Review №147

2016-06-04 18:43:26

Great service and fair prices. Just moved to Sac, will be using this shop as my go-to.

Review №148

2019-07-02 20:18:36

Unlike to thank Mike for keeping in the loop every step of the way with my vehicle, made the experience great and easy.

Review №149

2021-05-05 01:32:31

Great place. Really honest even when it hurts. Car runs like new.

Review №150

2024-06-18 07:02:50

Excellent service

Review №151

2021-08-05 23:36:04

They do a good job at paying attention to detail and following customer requests good job

Review №152

2019-05-09 20:39:55

Great professional experience. I will continue sending you my business and i will tell my friends and family.

Review №153

2021-03-11 01:18:18

I could go into detail but it was just a great experience all around! I will be back for things in the future here.

Review №154

2021-04-15 23:34:15

Didnt offer a ride home, within 1 mile 😕 covid or not crazy. Yes, I couldve walked, but what if I couldnt walk. What a shame 😔

Review №155

2019-11-03 00:32:05

They generally do a good job. It pays to know what you want done, before you show up.

Review №156

2021-10-19 02:44:16

Been working on my cars for over a decade. Love them.

Review №157

2023-01-18 02:26:07

Great spot for brakes. Awesome service!

Review №158

2017-10-03 00:11:38

Super kind and quick service. Got my questions answered within seconds of stepping into the door.

Review №159

2019-10-31 03:11:03

Good service. Didnt oversell us on repairs we didnt need.

Review №160

2022-10-04 16:24:45

Came in for an estimate great customer service from Moe!

Review №161

2016-10-15 16:47:53

Great service, never tried to sell me something I dont need.

Review №162

2022-05-03 19:10:54

Honest and went over and above to fix our car thank you

Review №163

2021-07-03 20:36:03

Paydon Arnold is very unprofessional very rude and lied to me about the price over the phone never coming to this company again

Review №164

2022-10-22 22:49:32

Helped me right away and reasonable price!!

Review №165

2022-08-03 16:10:12

Sorry accidently posted 1 star thought I was rating brake masters, stay away

Review №166

2019-05-24 20:19:13

Midas has always been great, they always come through everytime!

Review №167

2019-06-12 00:24:21

Professional and quick service done right the first time!

Review №168

2022-11-11 23:48:23

Geniuses born to be better than the other guys.

Review №169

2019-09-19 21:25:28

Awesome service. New manager dan super professional

Review №170

2022-10-25 21:22:11

Fast turn around and Good customer service

Review №171

2018-03-26 12:55:20

They never try and cheat or charge you for anything the client doesnt need.

Review №172

2022-08-23 18:35:19

Great price and speedy service!

Review №173

2017-08-11 09:16:56

Their service has always been very good

Review №174

2022-08-18 22:17:49

Great service🙏🏽🙏🏽Will come here again

Review №175

2022-10-27 15:19:21

Amazing fast service with tires!!!

Review №176

2022-10-13 23:09:57

Always friendly and fast service.

Review №177

2023-05-13 18:42:11

Awesome and fast service!

Review №178

2011-11-04 22:39:12

Poor service unprofessional it is run by a father and his 2 boys the boys are rude and disrespectful the prepared to spend more than you should if you go to the shop r

Review №179

2022-07-28 22:13:53

Ruined 1 new battery while changing a new one.

Review №180

2019-05-09 23:25:50

They are great. Thank you Mike!

Review №181

2017-12-31 19:45:19

Great honest people. I recommend this place.

Review №182

2018-09-20 05:12:03

Went to get car smog checked. It passed. Once again expensive.

Review №183

2021-11-29 00:24:10

Very good professionals working here

Review №184

2019-09-05 22:36:58

Great guys, I will be a returning customer.

Review №185

2022-10-13 23:07:03

Great customer service!

Review №186

2018-04-25 20:03:14

Great Service and Available Pick Up

Review №187

2018-03-07 18:24:56

No surprises. Upfront and reasonable. Detail oriented.

Review №188

2022-05-16 12:53:30

999.99 for a alternator. Geez.

Review №189

2022-10-14 23:40:02

Excellent work on the alignment.

Review №190

2022-11-07 18:09:25

Very good service:))

Review №191

2021-01-09 20:32:57

Fast service but over priced

Review №192

2021-03-06 22:00:15

Great service Friendly staff

Review №193

2022-10-13 23:01:28

Good fast service.

Review №194

2020-03-11 19:13:50

They are always friendly and helpful.

Review №195

2019-07-21 02:44:20

Not all that impressed with their work or their prices

Review №196

2019-07-19 00:29:49

The service was efficient and gratifying.

Review №197

2018-08-21 10:33:21

They do everything for your car

Review №198

2018-09-07 09:21:57

I like them, Ill be going back.

Review №199

2023-08-01 22:34:30

Friendly customer service