Metro by T-Mobile in National City

Review №1

2024-01-11 11:31:00

It wasnt as bad as Verizon and Cricket, but I did get pressured to use a coupon only good for today to upgrade to unlimited.My receipt did not include itemized line items as well. It just showed the total.The folks over at corporate customer support were able to help me with setting up my dad will the Heritage Plans.However, the store was very clean and organized.

Review №2

2024-01-12 03:25:17

For sure, for sure is one of the cheapest Metro stores that I’ve been in since I’ve been with Metro for more than three years nowI truly believe this is the honest, honest store since they do not bundle up prices with the cases and screen protectors and the phone they go off and let you knowwhat you’re getting definitely coming back. Six months later for my next upgrade 100% recommend.

Review №3

2023-12-22 17:55:26

These people treated me like I was beneath them.. for reals!If you got 2+ hours to waste and are Asian or white with lots of money for added charges go here. All these stores are not the same.For anybody else I do not recommend this store!And they will not hook u up even if u are spending a lot of money.

Review №4

2024-02-01 20:51:53

Alexis was very nice and welcoming. His customer service skills are on point

Review №5

2024-01-12 17:55:56

Very friendly very honest and excellent customer service as well as the phone prices are very economical in comparison of other metros

Review №6

2022-01-17 03:17:38

I just want to thank Elliot and Michael first and foremost for taking us in at 5:30. Their patience and knowledge to help me get my phone transferred and purchasing a new phone. They where both extremely Professional, Kind, Excellent Customer Service and attention to detail. Elliot helped me in the direction of the correct phone with the amount of internal memory designed for my daily needs. Theres a Metro close to our home but, the customer service we received from both these gentleman is definitely worth coming back here. Elliot patience to explain everything using professionalism and kindness is very great quality. The fact Elliot speaks Spanish as well muy servicial y amable. I look forward to continuing making the drive to this store. Their customer service is worth the drive. I hope they are acknowledged for their work ethic. ☺

Review №7

2022-07-29 12:59:58

I have disappointed service at this location. The woman behind the counter wasnt very helpful. The stores are independent from the customer service you get over the phone. MetroPCS does very little regulations on promotions offered by the different stores.The customer service over the phone is much better than in some of the store fronts and the main reason why Ive been a long time customer with MetroPCS is because of the great service you receive when you dial 611 for help with your wireless service.

Review №8

2020-07-09 22:34:02

Great customer service by Giovanny. He really went above and beyond with my upgrade. He helped me out to connect my phone to my truck. I 100% recommended this store and him. Plus the store smells great and is very clean

Review №9

2024-01-30 21:06:16

Honest. Professional. MK is the best in SD

Review №10

2018-04-26 21:52:49

I came in the other day contemplating whether I should purchase a phone here. Thats when I met linda. She was so genuine and caring she sensed I had doubts about getting an account here and she made all those negative feelings disappear. She has great knowledge on the items that are in the store, she has great customer service, and shes very passionate about her job. Im going to recommend Linda to my close friends and Families becasue her hard work deserves to be recognized.