We found Metals during a internet search after one of our co-workers said she got our boss some gold coins for as a going away gift and we are very glad we did. The staff at metals has been very responsive and helpful every step of the way. What started as a search turned into a hobby and now an investment for our future and we are so happy about that. We talk about this company to all our family members and Im happy to say that some if not most of them are now buying gold/silver as an investment.
Shopping from metals is always great. All my questions are thoroughly answered and in a timely manner. The service is always excellent. The selection of gold and silver coins is also amazing. I am ecstatic that I found a company that I can trust. Shop from them you will not regret it.
Fast shipping, authentic product! I ordered my boyfriend 4 world gold English sovereign queen Elizabeth gold coins and I received a shipping email 5 hours later and my products were delivered in 3 business days. He absolutely loves them! I would definitely recommend this site.
Working with the brokers at metals has been a great customer service experience, response time was always within 24 hours if not immediate. The staff was friendly and knowledgeable. I am very happy with my Silver bars. Thanks to metals and staff.
Smooth transaction and really great email responses. Im comparing their services with my previous gold/silver trading store and really there is no comparison at all. I love metals products because of the good quality. I look forward to doing business with them again.
Metals was so easy to work with. super responsive, and knowledgeable. I got the Australian Kangaroo silver coins and it was a breeze. I didnt feel pressured into making any rush decisions. They were patient with me and very kind from the day of purchase to when I received my delivery.
Extremely satisfied with the ease of purchasing gold bars, I’m preparing for Christmas, so I started my shopping a little early, I always shop at metals when I’m looking for the best quality precious metals. The always offer quick delivery and are really reasonably priced. I will continue to shop from metals for as they are around.
I am a first -time buyer and I was always curious about placing an order from metals because of the amazing reviews I heard from my co workers.I placed my first order last week and when I got my delivery every coin was in excellent condition and the quality was way better than I expected! Im very satisfied with my order and will be ordering from them from now on.
The one thing I love about Metals is that they always make sure their customers are happy with their purchase. If your not happy they make it right immediately. I have come with request of coins that they dont have on their site and they always found a way to get it and have it delivered to you in no time. If you need anything just email them or call and they will help you.
One of the best precious metals experiences I have ever had. Metals is a high class company that sells premium products at a very fair price. Max it was a pleasure working with you, thank you for all the help. If you want a company that you can trust this is it!
Chase metals has always exceeded my expectations. The sales representatives have always answered my questions in a timely manner.One thing I like about this company is that their sales reps are always very knowledgeable on everything that is precious metals related.I am very happy with the metals team and would highly recommend them.
I have been a metals customer for a long time now. I mostly buy their silver bullion because thats my favorite metal to buy. Theyve always shipped my order very quickly and the products always arrive well packaged and exactly as described. My favorite company.
I have purchased Silver and gold coins from metals and I keep coming back because the selection is huge & the customer service is great. The range of choices & the overall quality of what they have is the best Ive come across. You just cant go wrong with this company. I recommend 100%
Well, This isnt my first purchase of a gold bar, I have 8 different gold bars from other places so I at least have something to compare metals to. Please note that I did wait till I had a prospector check to see the quality of the bar I got from this company. 5 gold stars to metals, my prospector let me know that this was the finest bar that I have ever brought to him by far and it almost brought me to tears. I found my favorite company and I plan on keeping them for as long as they are in business :)
We just bought our Christmas gifts from metals.The representatives, particularly Max, have been extremely helpful! We are looking forward to see the looks on our grandparents faces when they see what we got for them from their favorite gold store . Max was very responsive and answered question after question with patience and diligence. Definitely worth trying.
The quality of the metals they sell is really nice, I have been buying precious metals for over nine years now from different vendors and this company has the best quality metals that I have ever purchased. I love their website, so easy to find the products. Im a fan.
5 stars +++++. Metals as a company always go above and beyond to help my brother and I find a silver bar for our grandparents. What I appreciate most about the companies customer service is how they take the time describing all the silver bars we wanted to buy so that we can be able to pick one that we thought would make our grandparents happy. Thank you so much metals.
Metals was recommended by a friend of mine. I placed my first order with them two weeks ago and I am very pleased with not only their stock availability but with their service, They go above and beyond for their customers. I love that.
I always enjoy learning from metals, their website offers really valuable information that can help a first time buyer learn a little bit about what they offer and also gain some precious metals knowledge while at it. Always happy to check their website and see new coins/bars that I eventually add to my collection.
I love Metals because of their wide selection of Precious metals. Their site is really good for both new and experienced investors because they literally walk you through the steps to take when investing. I invested in the Gold Canadian maple leaf coins. I think this is a great start for me.
I placed an order that required some customer service involved and I found the representative from metals to be very knowledgeable .He sent me photos and responded to all of my emails very quickly. It was one of the best customer service situations I have dealt with in a long time I will be a returning customer.
I searched for almost a year for my perfect precious metals company. John helped me along the way and was always wonderful!it took us a long time to decide what gold bar I wanted to get first but we finally did and I am so in love with how good quality it is.I will most definitely shop at this company again in the future, I recommend to family and friends.
My husband and I are both very happy with the gold coins that we selected. The purchase process was really easy and helpful, I am so glad we listened to our friends and started shopping here. A wonderful experience!
I ordered a shipment of gold and it arrived to my mailbox in less than a week, I have never received a shipment of gold as fast from any other company before and Ive been buying and selling gold for many years now. I have placed almost twenty orders with metals now and Ive never had a bad experience at all.
I dont typically leave online reviews however, Max was so excellent that I feel I have to share . I am absolutely happy, and am recommending The metals company to all of my friends and family. Every aspect of the services I received from this company was better than anything I have experienced in brick and mortar stores. I highly recommend
I have been buying from metals for years. It is the first and only gold/silver dealer I have used. I tried to look into other dealers just to see what they carry, but metals is still the only one I use for trading. I have never had an issue with them. Thank you so much guys!
I found Chase Metals online and purchased a tube of silver maple leafs, the condition and quality is absolutely perfect and they shipped me the metal in under 7 days. Very happy customer.
I was looking online to find more information about the silver and gold market and thats how I came across metals. Wow! I was so surprised how metals is the only company that has all the latest information about the precious metals market right on their website, they do their very best to keep their customers up to date with the latest news and thats what top notch customer service is, because of this I am a new customer of metals.
As a miner of the internet for deals since I built my first computer in 1995, Metals.com is the Front Runner for Great Deals on Gold and Silver! No matter how hard I tried, I could not find a better deal on the internet for Gold and Silver than Metals.com! Take my word for it and save yourself some time and buy your Gold and Silver from Metals.com!!!
Thanks you so much John for being very helpful today and also for walking me through the steps to finding the metals that I wanted to find. Over the phone, they were able to assist me as I was on my computer and they talked me through every detail of the website, so I would be able to go on my own later to find even more. I placed my first order with metals and now I am so excited and cannot wait until my silver arrives!
Excellent all-round service, you can always email with questions which they answer in a timely manner. It took less than a week from ordering to delivery. The representative kept me up to date about the status of my order at all times. I have nothing but complements for this company and its employees.
My experience with Metals was great from start to finish! Even though Im in a different time zone the communication was punctual. I love my American gold eagle coins. Thank You Metals.
My broker was very helpful & resourceful. She helped me go through all the options of investing and also helped me understand why investing in silver/gold was a good option. She is a very good listener and I will be happy to work with her again.
I have no bad thing to say about this company. Excellent quality, great customer service and very honest team. I have purchased my favorite gold coins and gold bars from metals. Thank you metals.
Great Products and even Greater Experience! The process of purchasing the silver coins was simplified for us because of how easy their website was to navigate. I would highly recommend this company to anyone.
I have purchased 3 times from metals and they have been super reliable and helpful through all my purchases . When I did a mistake and placed 4 orders at the same time with no intention they were ready and willing to help me fix the mistake.Such a great and helpful team.
It took me a lot of effort to find this company online, but it was all worth it. Their precious metals are top quality products that you can’t find anywhere else. The Prices are unbeatable, and shipping was really fast. so worth it. Thanks!
I would advise anyone looking for good quality products to try metals today. My experience with them has been nothing but exemplary. keep up Metals team you have earned my business!
Excellent Customer service throughout the process. Metals kept me up to date with what was happening and where my package was. The quality of the product was really good. check them out you will not regret it.
I ran into a minor problem while checking out and the representative that I spoke with on the phone and helped me fix my situation was the most nice person Ive ever stalked with! She was very kind and understanding. I now have growing love for metals. Thank You so much
When a site is geared towards ease of use, it makes it much easier to find products and also to place an order. That site is metals,I can always rely on them to have the latest and best quality metals.
I had an absolutely excellent experience with the metals company . I was looking for a silver bar so that I can gift it to my grandson who just graduated in the army and John was extremely helpful throughout the process answering my many questions.I asked to view a lot of coins and John was so patient with me and I thank him for helping me put a smile on my grandsons face.
Excellent shopping experience. I ordered last week Tuesday and I received my order within 2 days.I definitely recommend them to anyone looking to buy quality items and get their money’s worth. I will definitely be purchasing from them again in the future.
Great website, highest quality gold/silver metals. My order was delivered in two days. I’ll be ordering all my Precious metals from metals.
This companies website is very easy to navigate. They are so good with updating the shipping information, they do it so quickly and accurately. My Order was delivered in a reasonable amounts of time and was packaged diligently.
Very beautiful metals. The agents were very friendly on the phone and were willing to talk to me about what items they had in stock plus easy check out process. I recommend!
I just received my PAMP suisse gold bars, Wow im impressed although Im not surprised at all because metals is known to have really beautiful precious metals for really low prices. I highly recommend Metals.
Great experience. I was really impressed by the quality of their customer service. The representatives answered all my questions very quickly through email. I received my package in 4 days after ordering! I recommend!
Great company, quality products at a fair price. I placed an order online and received a response about when to expect delivery immediately. I had to call to update my address and my delivery was received on time.
Had yet another great experience with metals! Their customer service is always AMAZING, and the prices are unbeatable. Completely in love with this company.
I called three other precious metals sellers asking about a specific gold coin that I have been looking for for 6 months now and all I got from them was a run around but metals helped me get the coins in a week and I received my coins yesterday and im in love, the quality of the coins were everything I thought they would be. Thank you metals.
Ive dealt with metals for over 4 years now and I have always had an excellent experience with them. they are very detailed orientated and were prompt with answers to all my questions. Awesome company.
Absolutely brilliant company. Very quick delivery, excellent product and great customer service. I will definitely shop again soon. Their range is so wide and the choices are endless, I really recommend this store to everyone.
Purchasing from metals was the best decision I made. The prices are so reasonable, good quality products. I am a satisfied customer.
I had a really great experience dealing with Metals, excellent service and they always know what they are doing. I have nothing to worry about when I shop from them.
I love metals, They are have amazing quality silver coins, for actually reasonable price. I actually have almost my whole family shopping at Metals.
I found the exactly gold bars I wanted. Great communication, Fast shipping. I most definitely recommend Metals company.
Gold has always been my saving grace, I have been doing business with metals for almost 3 years now and I am always satisfied with their services and I have never, not even once had an issue with my order.
Metals has excellent product, great communication and are very receptive about their customers needs. I Highly recommend.
Metals offers a very dependable service ! I always get my orders delivered so quickly and it usually looks just as described.
Metals offers good quality products at really great prices and excellent customer service. I am a happy customer.
Great customer service and fast transaction. I knew what I wanted to get and because of how their website is set up the checkout process was so easy for me. The whole process was easy.
First time shopper and couldnt be more pleased with the selection, quality, speed of delivery and level of customer care! Really what more could anyone ask for? Thank You Metals.
Doesnt get better than these folks! Their gracious service is incomparable. Im for sure saying goodbye to anyone else and coming here from now on.
Normally in past great service. due to virus shut down no one at office as of April 9,2020. working remote FYI
All around great service. Communication was great, and I got exactly what I ordered.
Total reviews rating 5
76 Reviews for Metals.com 2024:
Review №1
2018-10-25 18:22:23I really want to share my review with you guys about my experience with Metals. Love & love everything about this company. My shopping experience was one that I had never received from any other online gold & silver trading store, you can tell by the way they answer every question you have that you are not just purchasing your gold and silver from someone that is just doing it for money but this team loves what they do! I recommend.
Review №2
2018-10-13 22:07:58I have purchased 3 gold bars from metals over the past 3 months, and each experience was outstanding. John has been my sales person each time and aside from being very good at his job, he is a full blown precious metals genius. This company is filled with amazing individuals that work who help make their clients work as easy as possible. I dont know why it took me so long to write a review about metals, but Im glad I finally did! best company.
Review №3
2018-10-14 19:21:59With so many options of gold and silver stores online, Im so happy that metals has now become my go to gold and silver supplier. From precious metals availability to their sales team, I have always had a very positive and professional experience. This company has a much larger assortment of metals to choose from compared to what I have seen at other stores. Their selection of metals, along with their good customer service confirms that I will not shop anywhere else.
Review №4
2018-10-11 19:06:04For top quality metals, I have found that Metals is the best online company . I have ordered from multiple Gold & silver metal suppliers and I have never been satisfied with my purchase until I started shopping at Metals. Max who is the agent I spoke to the very first time I called to order some coins promised me that I was not going to be disappointed with my purchase and 2 years later I am here to attest that he was right. I stayed loyal to metals because they stay loyal to their customers.
Review №5
2018-11-11 23:45:47Top class company, I had the best online purchase experience shopping from metals. The royal Canadian silver bar I bought is stunning and the price was unbelievable. I received a top notch communication follow up which gave me comfort from the beginning and thats when I realized this company really cares about its clients. Kudos Metals.
Review №6
2018-11-14 05:34:28My fiance and I decided to start investing in precious metals we purchased both our first gold bars from metals. We are extremely pleased with the quality of the gold bars as well as the level of customer service provided to us during the whole process. We are definitely shopping with Metals again.
Review №7
2018-11-11 00:33:48Second time to order at metals. Completely satisfied. Customer service was great. They answered promptly when I emailed to inquire about the products they carried. The Items I ordered arrived quickly and were packed neatly. I will not shop anywhere else. Love my silver bars.
Review №8
2018-10-13 22:23:18If I could give this company more than 5 stars I would, I just got the Royal Canadian mint gold bar for the perfect price with the help of a broker that was really friendly and knowledgeable, he made the process so easy and effortless. He took the time to find the exact gold bar that my Dad was trying to find for a few weeks now. I went to a couple of local gold & silver stores in my area before looking online and all their metals were overpriced. I will now start using Metals for any future purchases.
Review №9
2018-11-20 04:28:47I purchased a very expensive gold bar from metals and I am really happy with my choice. The gold bar was described accurately, and I received exactly what I ordered. I felt really comfortable getting my bars from this seller and I’m glad I gave them the chance. My shipment came packaged really well, Fast delivery. I will definitely shop from them again.
Review №10
2018-10-21 21:16:42Before I placed my order at metals I was really skeptical about ordering my precious metals online because so many companies out there pretend that they have legit coins & bars but sell you very poor quality products. However, the process was guided by professionals who knew exactly what I wanted and gave me that and more. I bought a couple of gold bars and silver coins from metals and I am so happy that I chose to do business with them.