Presentation on Map Reviews Nearby

McDonalds in Agoura Hills

3.9 (198) 29161 Canwood St, Agoura Hills, CA 91301, United States

Categories

Fast food restaurant
Breakfast restaurant
Coffee shop
Hamburger restaurant
Restaurant
Sandwich shop

Location on the map

Agoura Hills, Los Angeles County, California, US

Phone: +1 818-991-2781
Site: https://mcdonalds.com/us/en-...

Opening hours

Monday:5 AM–11 PM
Tuesday:5 AM–11 PM
Wednesday:5 AM–11 PM
Thursday:5 AM–11 PM
Friday:Open 24 hours
Saturday:5 AM–11 PM
Sunday:5 AM–11 PM

Edit info

Total reviews rating 3.9

198 Reviews for McDonalds 2024:

Review №1

2024-03-22 07:38:55

Ive never been to a mcdonalds with such stunning views of the mountains! We stopped here for some breakfast on our way through to Malibu. Lovely staff, easy to order, loads of parking and a drive thru.

Review №2

2024-02-22 01:58:22

Beautiful, clean, bright place. A lot of parking space. 2 way entry for drive thru.next to exit highway. Gas station near by.

Review №3

2024-02-27 16:21:19

Very like this restaurant. I’m going there every morning. Good atmosphere, nice team, good food. Highly recommend this place.

Review №4

2024-03-24 23:18:36

The employee taking my order had difficulty figuring out how much to charge me for extra sauce, and called over their manager for help which was fine if theyre new and learning. When I got to the window a different employee threw a fit about saying I wasnt charged enough for the sauce because he didnt see the fries on order, his mistake. He then also calls the employee over and argued with them about the amount of sauce to charge, then talks to the manager again about it while Im sitting here. This whole time hes using the wrong pronouns for me and when politely corrected, just ignored me. After the absolute fiasco thrown over 2¢ worth of sauce I paid and left. Disaster experience here.

Review №5

2024-07-01 05:57:39

Sloppy Oreo McFlurry. The cup was practically half-full. Huge gaping hole inside. No oreo mix. Ice cream all outside of the cup.They spend more time inventing excuses as opposed to serving it as intended.The manager came out and tried to explain to me what an Oreo McFlurry was.Said nothing looks like the pictures.Unapologetically lame customer service skills.

Review №6

2024-05-11 16:36:06

The employees at this location are always so nice and they dont try to rush you through the drive thru. And if anything is ever wrong they are super quick to fix it without any hesitation or make you feel like an inconvenience.

Review №7

2024-04-08 08:47:43

I only use the drive-thru. Frequently the person taking the order has such broken English or such a thick accent it is almost impossible to place my order. It is frustrating and stressful to try to place an order in the drive-thru. I avoid going there now. There is one man who works the late shift who is very friendly, helpful, and understandable. I wouldnt give you a plug nickel for any of the others. They are rude, hardly speak English, cant understand English well enough to get an order correct and NEVER say thank you. Not ever. I rarely go to the Agoura McDonalds because of the terrible customer service. This is an affluent area and the language here is English. If your employees cant speak English or have such thick accents they arent understandable, put them on something else other than the drive-thru window and for goodness sake dont have them taking orders over the speaker. The food is subpar and expensive for what we get. McDonalds Agoura Hills is one of my least favorite places to eat. The only thing good is their ice cream cones.

Review №8

2024-02-11 16:28:59

Late night drive thru, the lady working there was extremely Polite and Friendly. Its a easy stop as its super quick to get there and also super quick to get back on to the freeway.

Review №9

2024-02-15 21:54:25

I placed an online order here at this location and produced a receipt yet shift manager denied that I purchased anything at all after waiting 20 minutes. Refused to make order (even though I had a receipt saying it was purchased here) and place is extremely disorganized.

Review №10

2023-12-30 09:40:58

Fries were cold, one burger was missing the chesse and the service was not the best. To busy on the headset to listen to what was asked. After it was misinterpreted by the other employee. Instead he made a comment to make me upset. Not worth the money spent.

Review №11

2024-04-01 05:34:50

Clean restroom, fast service. I used the drive thru and it went smooth, nothing was missing in my bag, unlike several Mcds Ive been.

Review №12

2024-01-15 03:11:06

Me and my friend kept calling for a prank call over and over again because we were bored and after like the third attempt, he starts screaming at a threaten to call the cops. I would expect him to like just tell us to stop, but he didn’t and he’s not answering anymore my calls, and now I’m bored again, officer.

Review №13

2023-12-14 15:47:17

Service was ok. But, sadly, there was a homeless man sleeping on the sidewalk, rt on the side of the front door, without a blanket & it was absolutely freezing. It was heartbreaking. Its Christmas time. Hopefully, he has some kind of family to maybe take him in during the holidays. My prayers are with him.

Review №14

2018-11-25 03:26:11

Overall a clean store with the usual McDonalds fare and they dont mess up your order like some outlets do.

Review №15

2018-10-08 00:58:02

Quick, fast and clean. Food was made accurately and hot. Clean dinning room and restrooms. Staff very friendly.

Review №16

2024-02-21 03:00:19

Was told kiosk only. I did not like that.Then I had to ask for my medium cup. It wasnt given with burger & fries.

Review №17

2024-01-14 17:57:38

Clean and efficient fast food. Two drive thru order lanes. Its mobile order is not as user friendly as the ones with Jack in the Box or Wendys. When picking up multiple mobile orders, the attendant is confused and not able to take care of the multiple mobile orders in the same vehicle.Visited in 1/2024 after 1am. Services were fast and no issue. The staff were friendly and cheerful.

Review №18

2023-12-14 18:17:22

The restaurant manager was amazing and she’s always helpful. Good spirit always love going there before work makes my day.

Review №19

2023-10-25 01:44:00

MacDonalds never disappoints. You know exactly what youre going to get and when served hot its the best. Using MacDs app is really helpful too. All in all not a bad choice when youre hungry and dont want fancy.

Review №20

2024-01-06 02:13:45

Guys, its Mcadys cant go wrong with a good burger, fries and a coke..Make you food souls happy, God bless you all

Review №21

2024-05-19 03:30:14

Much too expensive!! And the employee s were mean to me. Thank you but no thanks

Review №22

2024-06-19 01:28:31

Everything was fresh and hot. 🔥

Review №23

2023-08-03 06:36:05

Ordered a fry and a coke. Took over 10 minutes. Fry’s were cold. Asked for hot fries, the worker dropped them in grease then put them back in the same container. Gross. Wonder how man other customers food has went back in the grease.

Review №24

2023-11-14 16:34:05

Stop here everytime I head north. Clean McDs, always. Same morning manager for forever. Well ran and pleasantly ran convenient and efficient road stop. Ratings based on oatmeal, hashbrowns and iced tea.

Review №25

2023-10-07 01:19:24

This is my favorite return trip from LA spot. Ive been to this location several times over the last 7 years and it always reminds me of what McDonalds can be. Food is always among the best.

Review №26

2023-06-06 15:59:59

The service and behavior of staff in Las Vegas mc Donalds are all very bad

Review №27

2023-11-03 20:29:13

We went through the drive-thru. It was surprisingly quick and accurate! Overall, a good experience. Not fantastic, but good.

Review №28

2023-09-26 05:47:33

It is what it is... for a fast food breakfast on the run or long drive with kids, it fits the bill. There is nothing to write home about, but this location got our order right, which is the best expectation bar.

Review №29

2024-03-16 07:58:15

Canwood mcdonalds has such sweet friendly staff!!!

Review №30

2022-07-29 20:26:56

I ordered my teen nuggets and cheeseburger with no onions and pickles. It took some time to get our order but I was able to sit and wait so no biggie. It definitely looks like there is a need for more staff because the person taking orders from behind the counter was also delivering it to cars. This restaurant has a very cool vibe in terms of decor and is very clean.Biggest issue is the drive thru. That was my initial plan when I realized there was two separate ways to enter. I saw someone in front of me move thinking there was another line but it was awkward to get to the spot without reversing and it would have been harder for me to do it where I was positioned. I should have stayed put. I decided to park and pick up the food from the restaurant or try there Take it to Go. If you come here, just know that and be patient which ever direction you come from.

Review №31

2021-11-19 01:30:28

Great ppl here and clean place including bathroom. Happy upbeat helper at 5:17pm

Review №32

2023-07-30 19:42:32

I ordered a simple quarter pounder. I was made to wait 5 minutes by a man that stuttered and could barely speak English. Lisa is great.

Review №33

2023-12-28 16:47:44

As far as McDs go this is a 5 star establishment: clean, polite, new

Review №34

2023-11-12 04:25:09

Just stepped in to use the bathroom and it was probably the cleanest public restroom Ive ever been in

Review №35

2023-10-18 02:43:22

Its always a pleasant time going to this MD theyre quick, clean and courteous. Thanks MD for keeping service #1

Review №36

2021-09-06 06:42:03

Having experienced this particular McDonalds for the past twenty years, Ive come to appreciate it as one of the best in Southern California. The staff is remarkable, food is as expected, consistent in every way everyday. Besides my wifes fantastic cooking, this McDonalds has been a second home for breakfasts, lunches, and dinners over the years for our family. Keep up the good work, we love you!

Review №37

2021-12-30 21:56:46

The lady accidentally dropped my credit card down the donations box which they dont have a key for. My only solution from them was to wait until the person comes with a key (once a month) and pick it up. I live 400 miles away. Do you think theyd offer to mail it? Nope. Just move along and business as usual because it didnt affect them.

Review №38

2023-04-07 06:09:21

Its McDonalds. No one goes for quality food. They go for cheap trash burgers and theyre not even cheap anymore! If Im going to be spending the kind of money theyre charging these days then I might as well go eat somewhere healthier.

Review №39

2018-12-16 01:40:22

Dry chips and a rubbery Big Mac. 530pm Sat night pretty poor. One of the worst maccas feeds I’ve ever had

Review №40

2023-01-16 15:01:39

This is one of the best McDonalds Ive been too. The bathrooms are large and very clean. Our breakfast was hot and delivered quickly. Will visit again

Review №41

2023-01-31 06:27:39

People that work here are kinda rude.. I, myself, am a server at a high volume restaurant and i understand being tired, stressed, and over worked. But i could never imagine taking it out on my customers. Even the not so pleasant ones

Review №42

2024-01-14 02:54:22

Very clean place and quick service

Review №43

2023-03-26 16:12:54

We stopped for breakfast and they were out of stock of most of their breakfast items. We were left with three choices: egg McMuffin, bacon & egg McGriddle and Sausage Burrito. We did not get to order what we originally wanted.

Review №44

2022-03-27 23:55:16

Pro tip: this location uses the self ordering kiosks as of March 2022. We just visited and it was great to jump ahead of the line by just ordering by using the kiosk instead of waiting to order. The food was ready in about 5 minutes which was great. It tasted great and was hot. One of the best run McDonalds Ive been to.

Review №45

2022-08-30 04:37:22

A very mediocre McDonalds. The service wasnt all that good, and was definitely sub par compared to other McDonalds.The food was also below average. The fries were not very good, and the burgers were messily put together (however most McDonalds are like this).The reason why this isnt getting less stars is because there was a lot of seating room, and it was definitely a larger McDonalds. It was kept clean so my criticism has more to do with whats happening behind that counter.

Review №46

2020-08-04 21:05:27

The gentleman at the register was very friendly & courteous. He also helped me save some cash. I had a 2 for $3 coupon. He didnt take it. He gave me the deal without the coupon. Plus, I got a $3 coffee for $1 because I had a coupon for that, too. Most McDonalds dont let me use 2 coupons on the same visit. Thanks to the honesty of this gentleman, I was able to get 2 deals without using 2 coupons. Service was very quick too. I avoided the long line of cars by going inside and carrying out the food with me. I will definitely visit this McDonalds location again!

Review №47

2023-06-17 22:04:07

If it is a last resort to get something to eat because you get the munchies or you dont know what else to eat. Then yes eat here but if you are trying to watch your weight or diet then go somewhere else that is healthy.

Review №48

2022-01-27 07:07:59

Tonight 1/26/22 @7pm, I unfortunately witnessed the manager berating, intimidating and bullying the window server. I was in my car at the window, and it was just awful to witness. The window server just stood there taking it, and realized there was a customer at the window, me, and as soon as the manager stopped he turned around to assist me. I didnt know what to say and came out with I thought he was doing a wonderful job. I almost turned around to go back thru the line and let him know that harassing and intimidating employees in the workplace is illegal in California. I tried to find the owner of the franchise online before writing this to no avail, but will continue.Update: I called this McDonalds and asked how I might contact the franchise owner. The woman said she didnt know. I repeated, you dont know how to contact the owner of your establishment. Answer...no. I asked if there was a manager there who might assist with this info. She responded she was the manager. I tried a last time, and she would not give up any way to contact the franchise owner.

Review №49

2023-07-27 04:38:25

Clean!!! Great service and super quick. Its probably one of the best I have ever visited.

Review №50

2022-04-10 14:18:23

Good time with friends and friendly staff

Review №51

2021-06-26 11:52:05

This is the fastest McDonalds drive through I have ever experienced. Your car almost doesn’t stop lol. Aside from some items (large fries) being breathtakingly expensive at this particular location, if you use the app it becomes very reasonable. Polite, fast, efficient service.

Review №52

2018-08-28 17:55:00

I really liked the service at the window & the food Southwest Salad was quite good. The reason for 4 stars is I requested 2 Ranch & instead got 1 vinaigrette. Check the bag before leaving. Otherwise everything good. Even the young man trainee was really trying hard, he is not the person who got the salad w/incorrect dressing.

Review №53

2022-02-10 17:07:32

Even though there drive thru lines are long, fast service. Love the fact that they have Spanish speaking at the register easy for me to order. I asked a question about a meal deal and they had the answer. So very satisfied! Thank you

Review №54

2020-10-31 00:29:32

The food is as expected but the individual taking the order then then handing out the food was very unpleasant. I felt she had a hard time understanding English at the drive-thru kiosk when I placed my order. And then when I proceeded to pick up my order, she had it wrong but proceeded to argue with me about it very rudely. Personally I would rather complain to management about her than give this McDonalds a poor rating but I have a limited time to do so today.

Review №55

2022-10-06 14:56:18

Nice people working there. Always good food at reasonable prices. I enjoyed a full breakfast for less than it would cost me to make it at home.

Review №56

2018-08-12 04:59:34

Wait was long. I waited 20 minutes for our food, and they never even bothered to call out our number that I was listening for while standing waiting near the front counter. I had to look through the food sitting out on the counter to locate our food. They did have a tracking screen up but our number was never shown on it. Our food was cold as well. Its fast food, I dont expect much. Our cashier was very nice.

Review №57

2019-10-28 04:03:59

The guy who took our order was so rude. When I asked for a moment to order for my daughter, he sighed (very loudly). When I was ordering he kept interrupting making me feel uncomfortable. When I was making sure it was all that we needed, I turned to my husband to double check. I said Give me one moment please he said What else do you want? in such a rude way. Im never coming here again, not the first time this has happened. They screwed up my order a year ago, when I went in to ask for the last part of the order they accused me of trying to get free things, told me I was lying. I asked for the manager and he had said they forgot to put in the bag, handed me the burger and never once apologized for the way his employees acted towards me. I wouldnt come here if you dont like attitude.

Review №58

2021-12-07 06:05:07

Our fries were limp and cold and they got out order wrong once again. We had to get back in the drive thru line again a second time because they screwed up. Its fast food its really not that hard to take an order and read whats on the screen and make that order. But again it is McDonalds home of the incompetent.

Review №59

2023-09-03 07:42:47

Franchise operator needs to hire more people to work later weekend shifts. Lines are extremely slow.

Review №60

2022-03-28 23:49:14

Food is Mc Donalds - i enjoy it. What i dont like is no counter service. Use their app on the phone. Even if you are going in for a drink, otherwise you become part of decor. Be prepared to ask for all the extras (napkins, straw, ketchup, etc.) Otherwise, you invisible to the staff.

Review №61

2022-08-21 18:54:52

Drive thru was a mess. We went in one lane, talked to say our order but we hear the person taking order from the other lane. It took us multiple times to tell her our order then we decided to go to the other lane. What a hassle.

Review №62

2018-05-04 03:37:59

The attitude of the employee is so bad. The staff take up the close parking area near the entrance.I seen these in a few staff. They alienate anyone who is not friends of them or co worker. I ask for a refill of tea because there tea was not by the drinks. He gave me just tea with no ice. I was like is it not second nature for you to get ice? Since the first time I enter that business I felt I was being alienated. Poor Customer ServiceFranchiser: Why hire staff who does not give a dam about your money. Who care about the people who conduct business on your investments? If I was working at McDonald I would treat people good not give a dam about anything. I would be happy working and getting discounted food.

Review №63

2023-11-10 01:21:36

There service lags abit and they do get order a bit wrong but. Yup

Review №64

2019-08-30 04:47:33

Going into McDonalds always brings a smile to my face and good memories to mind. Its good to know that you can expect a fresh hot cup of coffee any time of the day. I appreciate the friendly team, the fresh fries and speed with which my order is made. Thank you!

Review №65

2024-01-15 01:21:37

Everything was so clean and amazing.

Review №66

2019-04-19 18:59:22

This is a really nice McDonalds. One of the better if not the best McDonalds Ive ever been to. Though i only 1 vaule you meal, I could tell it was proficiently managed, super polite and helpful staff, and just a happy atmosphere. If youre looking for a positive quick bite experience, this is the place.

Review №67

2023-06-11 13:52:58

They had ice cream late night many Macdonalds dont sell ice cre,mcflurys, shakes etc. Late night big plus for me

Review №68

2020-08-14 19:46:39

They dont want to spend money on condiments.They kept asking if I wanted to plain cheeseburgers. I told them no four time and then clarified, when I drove up to the window, that it was two regular cheeseburger meals with everything on it. When I got the cheeseburgers, home they were plain. I wont go back.

Review №69

2021-11-14 14:00:53

They have the option of hot cappuccinos and lattes on their menu but upon asking for one, they informed me that they dont have them available. This was so not poggers! It was rather disappointing and I had to order a regular coffee. Heres a suggestion, how about you update your menu or fix your machine. All in all, the food was alright, upkeeping mcdonalds standards.

Review №70

2021-12-05 00:28:47

Nuggets and and fries felt off or stale from other MCD. wasnt that busy. I tried my fries and nuggets as I got into my car.Mc rib was lighter than usual with the bbq sauce kinda tasted funky without enough sauce lol why am I reviewing this...

Review №71

2023-09-14 18:49:24

Fine McDonald’s with clean bathrooms. Parking lot is very busy and a bit tricky to navigate.

Review №72

2016-04-29 00:03:13

I usually dont rate McDonalds Restaurants, but this one deserves it for not just its food but you will love the area, the view of the mountains and the freeway. You dont feel like youre at a McDonalds actually. It has really nice atmosphere, employees are awesome. Sit by a window and youll enjoy your meal even more, youd probably not going to want to leave. Its always clean too!

Review №73

2016-06-13 20:33:36

Right off the freeway so it is very convenient on/off quick eats. Next to a gas station so you can feed your car. Interior decor is really nice. Staff is bilingual English/Spanish and are nice and quick. The best part is the view of the Agoura Hills. Get a table by the big windows and enjoy your meal with a great vista.

Review №74

2019-12-14 15:56:19

Very clean, and convienently right off the highway. Clean restrooms for a quick pit stop. The staff was friendly, although I still felt compelled to buy somthing after using the restrooms, I dont think they require it. The ice cream cones are to die for... Haha.

Review №75

2020-05-16 09:56:20

We went through drive thru. No problems at all until we got to the window to pay for the food, I tried to use my McDonalds app to apply a discount for my food and the lady wouldnt let me use the coupon code. Times are tough and now McDonalds doesnt want you to be aloud to use any discount we can get. Unbelievable! Money Hungry!

Review №76

2023-09-14 16:39:33

Worse McDonalds ! Filthy dirty, bathrooms are disgusting! Homeless sleeping in the dining rm. never going back...

Review №77

2022-07-26 02:02:03

This is the worst McDonalds I’ve ever been in. No one greet you. Made an order but couldn’t pay for it at the counter. Never got my food. Finally gave up and left. McDonalds really sucks in Thousand Oaks, CA!

Review №78

2021-05-21 00:56:58

I guess my main issue with Micky-Dees is not aimed a particular franchisee - - its their marketing & Corporate PRICING Scheme.I used to see McDonalds as a VALUE choice. But the value has nearly Evaporated by now (2021) and the Food quality is no longer up to the (relatively high) pricing at these stores.

Review №79

2017-04-23 22:08:22

This place is pretty nice for a McDonalds. Its nothing spectacular, but it is always clean and the bathrooms are VERY nice. Its easy to get to from the freeway and a little tricky to get back to the freeway, but the lines and drive thru are fast and its the perfect place to stop on a long road trip.

Review №80

2019-01-06 03:16:15

Service here is fast. The access is a little weird how the location is situated on Kanan Road, but thats nothing that McDonalds controls here. The place usually has a couple people in the drive through line, but never so many that it causes a long wait.

Review №81

2020-04-27 02:21:00

The worst service. After stating 10 times at the drive through that I only wanted ketchup and nothing else on my burgers, they still made mistake.I called and talked to a manger and explained the situation, but he ended up hanging up on me. Worst service and the staff doesn’t care about the customers. I hope that the owner will see this post and try to do something about it.

Review №82

2022-05-20 13:36:10

WAY too expensive for a fast food restaurant. Corporate McDonalds is really teeing off on the COVID factors that have caused cost increases. They need to start pressuring their suppliers to find lower cost resources or Ill start using McDs only for coffee

Review №83

2020-02-03 00:36:31

Awesome Mediterranean food at reasonable prices

Review №84

2023-12-06 17:33:28

The egg McMuffin and coffee was as it should be. Staff was great 😃

Review №85

2021-05-30 20:27:39

Since I have a vegetarian girlfriend, I ordered 2 large french fries and oh... So... Good. Inside the location theyre doing a little remodeling. I want a QP w Cheese right now but Im no cheater lol 😆 🍟 🍔

Review №86

2018-08-13 17:52:46

My friend and I visit this Mc Donalds almost daily because I am very fond of their caramel frappe. I actually have them prepare it in a somewhat different way from the usual method, and it is this activity that has given me reason to comment positively on this store. First, all the staff here are terrific. They are friendly and helpful, and work far too hard, especially considering what they are paid. I suppose it never occurs to most customers to tip the staff there, but I think tipping here is absolutely merited. One of the gals, Rosa, is especially wonderful. She has been an employee at this particular store for more than 20 years. She makes every visit there a joyful experience, and I always depart feeling better than when I went in to the restaurant. The managers there are great too, and they treat me like family. I highly recommend the Kanan Rd location. These people know what customer service means and show it by their actions. Here here, in an age when customer service is a forgotten art and simple courtesy has flown on the wind in most places. Considering the fact that I have been a strict vegetarian for over 30 years, it takes a lot to get me to go to a fast food establishment, but in the case of the Kanan Rd Mc Donalds, it is well worth it. Signed, The Caramel Frappe Lady

Review №87

2020-01-02 18:21:08

HORRIBLE place, taking advantage of fast food being limited in Agoura Hills. Overcharges, has value menu they DO NOT HONOR it. They actually charge almost $7 for a breakfast sandwich. Rude employees shrugging things off rather then explaining them...stay away from that rip off place! They dont deserve even one star but had to give it to write review.

Review №88

2018-09-03 19:49:02

Very sweet staff, but they have messed up my order almost every time I’ve gone to this McDonald’s. They don’t tell you your total either.. my advice would be train your staff better. They have charged me for the wrong order before, and since they didn’t tell me the total I had no idea how much I was paying. Please train your staff better this is ridiculous.

Review №89

2022-08-06 16:34:34

I thank God for McDonalds having decent restrooms, when you are traveling & gas stations wont accomodate you, McDonalds is a life saver!! I always make sure to purchase something while I am there.

Review №90

2019-12-01 20:49:57

English muffins are always doughy they dont grill them there and could hear employees complaining about wanting the food hot well done. Sorry wrong McDonald this the one on 100 N. Azusa most of the people in front of us were there to get their money back or get what wasnt in the bag or what they had messed up. Manager acts like she is on doggy downers.

Review №91

2021-11-26 04:09:23

Placed a mobile order and showed up about 15 mins later. The order wasnt in their system and the staff did nothing to help out. Just said they didnt have it. I showed them the order and that it was the correct location. Still did nothing.

Review №92

2021-11-16 00:54:34

1 1/2 minute read:By now, you all GOT to know McDonalds, right‼️⁉️ what can I tell you that you dont ALREADY know⁉️ I will tell you this, there is NO KIDDYS LAND CAGE. OR, at least I didnt c👀 one. Also, when you walk in, the new technology lets you (on a screen) punch in your order, if the lines too long.This AGOURA HILLS McDonalds was not well planned- as far as the physical plant is concerned. Its right off the 101 FWY At the AGOURA OFF-RAMP. When you drive into the lot, their Drive thru is might tricky. And to park, be careful if cars are waiting to get into the Drive-Thru line. Its a mess. Ok, any questions, leave me a note but remember: BE NICE. NO CUSSING🥸👍🏽😎👍🏽

Review №93

2018-08-01 14:12:00

Never was a fan of fast food, but this is a great stop to get iced coffee (cheap, plus comes topped with whipped cream and a splash of chocolate syrup) when driving between So Cal and the Central Coast. Easy on and off at Kanan offramp going either direction. Bathrooms are plentiful and clean.

Review №94

2021-07-29 01:15:24

If its at all possible they are getting worse. I got their advertised special of 2 sausage McMuffins for $4.50 by the time I trimmed away the too burnt to eat parts of the English Muffin, I would say the was 30-40% of the English muffin, the egg was also overcooked and hard. I would have paid more for a better breakfast. I was hungry and wanted something to start my day off on the right foot. If this was the right foot then I would have a sprained ankle.

Review №95

2019-11-23 23:39:35

Sometimes this McDonalds is a little bit hard to get to because its set back from the road. However, the drive-thru can be approached from both sides and it is extremely efficient. McDonalds uses the approach of a separate money take her from a food Giver outer which works very efficiently and my usual driving food of chicken nuggets fries and a Diet Coke work hot nicely made and ready in a minute.

Review №96

2019-07-10 08:08:19

Another 1star visit.___ Older review:Ive never been particularly impressed with this location. My most recent visit cost approx $8.50 for a Bacon Egg Cheese Biscuit, small fry, and a large drink. A more appropriate cost should be about $6.50, as it is at the surrounding areas other locations. The sandwich was $3.99. When I said that its pretty expensive the guy goes yeah it is.

Review №97

2023-02-05 04:34:21

This is the worst McDonalds you can ever go to they can never get an order right no matter how many times you tell them their meals are thrown together sloppy just a horrible atmosphere to go to will never be going to this McDonalds ever again I highly advise everybody do the same

Review №98

2023-10-16 16:18:44

Im loving it. Computer kiosk make it faster, and they never get my order wrong

Review №99

2016-08-04 12:33:58

Sorry, I cant give a good review here. Worst drive through in the area as my orders are wrong at least 50% of the time. This location has been open for as long as I can remember and the remodels have keep it current but a nice view and food you know does not make up for poor service.

Review №100

2021-08-08 18:27:34

Worse customer service ever!!!Ive waited too long to be help and the cashier got my order totally WRONG!!!They trick you so you end up spending more money. I never coming back!!!They ruined my breakfast!!!

Review №101

2023-03-14 06:12:04

Good food, got my order wrong but they were really nice about it

Review №102

2018-05-28 01:15:47

McDonalds is best for a road trip or if you are real hungry and just want a bite to eat. Their food is good, but there are some better fast food places. Though, I do recommend McDonalds as a good fast food place, and if you have never been there, its a place that you should definitely try.

Review №103

2023-12-31 04:57:07

Was a nice new remodeled place

Review №104

2020-08-28 06:32:45

So I went the first drive thruh and they said it wasnt working... So they told me to go through the second 1 and then Im sitting thier no one responding and then when they did it was messing up even more . Probably one one of worse McDonalds I been to. And when I was looking at other drive thru they were helping someone else.

Review №105

2016-03-29 04:11:45

McDonals 29161 Canwood St., Agoura Hills.This is my second review for this fast food restaurant. Unfortunately Im going to have to lower my star rating a couple of points.When we stop by on Christmas Eve for a lite lunch with coffee before going on to celebrate the season. The service is still OK and the food is still fairly good.My complaints is a health issue with this McDonalds. I was standing at the counter after ordering and looking through into the center of the restaurant, I saw one employee putting together our hamburgers with his bare hands.just picking up the cook hamburger patties and sticking it on the buns.Not using a utensil or plastic gloves or anything to keep the food sanitary. This is very unsanitary.My second complaint is while we were sitting at our table a good man came over to clean up after a large crowd of people with several children as I was watching him. I noticed there were several of those little individual containers of catch-up scattered among all the messy food. Instead of dumping all the trash in a wastebasket he was picking up the unopened packages of catchup wiping them off then separating them to put back on the counter for unsuspecting people to pick up. I dont believe this man bussing the tables is doing this on his own volition because he would have no reason to unless he was instructed to do so by the owners to save a few cents at the expense of patrons health.No telling what kind of a disease or affection you could get from a restaurant that is not health-conscious. This is definitely a management policy allowing this type of behavior in my opinion.

Review №106

2017-06-23 04:17:01

Very dirty, trash cans overflowing, hadnt been changed in a long time. Soda machine wasnt working properly, watery drinks. Bathroom hadnt been cleaned. On the positive side friendly service and decent food.

Review №107

2019-04-03 22:56:33

Its a McDonalds. Quick service is great to have. They also have the newer touchscreen ordering system which is super convenient. Seating area is nice. Great stop before hitting up the beach.

Review №108

2019-07-29 07:32:27

My son was in need of the restroom after a long trip from paso Robles... as we were walking in a tall bald gentleman in a white T-shirt Rudely closed the door in are face a yelled we closed wavering his hands... 8 tried to get his attentions and explain what was happening when turns around in disgust and repeats WERE CLOSSSED if I dont have in will never return!!!!!

Review №109

2019-06-09 21:05:30

By far the worst Mc Donald’s. Ordered my food and if was cold during a rush hour. Then when they returned my food because I told them it was cold. I received a burger that was covered in grease and looked like a child put together. This is the service that wants $15 dollars an hr. Will not be going to this Mc Donald’s again. If you’re driving thru and see this location, do yourself the favor and go to one further down the road.

Review №110

2016-09-18 16:31:18

Food was served piping hot, and the staff was friendlier than most. They do have a split lane drive thru which I found odd at first, but then I realized, it just enhances convenience and accessibility from different access points.

Review №111

2022-08-26 05:00:45

Quick customer service from a terrific counter person on a very busy day. Much better to walk to the counter than wait on the long drive through line.

Review №112

2019-04-12 05:45:54

This a good McDonalds restaurant. Not always busy.

Review №113

2019-05-09 02:21:20

Lazy and stupid staffs. I ordered three happymeals only to get the avengers toys through a Kiosk machine. After I got my meals, I found out that all of the toys in my meals were toddler toys, not the Averagers one. So I asked the staff to change it to the avengers toys. But he said the avengers toys were out of stock. I definitely chose regular toys when I ordered. If toys were out of stock, he should have told me that the toys I selected were out of stock, or at least he posted a sign that the toys were out of stock. If I knew that the toys were out of stock, I did not buy meals there. I was really angry at that time, but since I dont have time to argue with him, I just left. Besides, that staff forgot to put all beverages(apple juice) in my meals as well. I found out it when I came back home. I will never visit here again.

Review №114

2023-01-27 17:38:56

Go here when you want to have stomach ache all day. Or if you wanna feel like your in the walking dead with all the homeless people staring at you through the windows

Review №115

2019-03-09 06:21:16

Food is as good as McDonalds has been or will ever be. The food has never been my go to... Except the McRib. Make that B a permanent resident on your menu and your rating jumps up a 🌟What gets me is that you can not substitute anything from a combo (example: milkshake for soft drink in combo) and if you ask them to do so w/out previous knowledge of their strange rule, they look at you like you are pshyco and firmly tell you that the McDonalds franchise has never and would never do this. Buying Ala Cart fried fast food has never been a sought out destination if mine

Review №116

2021-10-12 05:06:06

Its McDonalds, (comfort food ) and this location never has sweet tea. Everytime I order it I get regular tea or some mystery flavored tea so I avoid this location if possible.

Review №117

2023-05-06 19:15:45

Love this location for its service, super clean areas and fenonenal customer service

Review №118

2019-07-29 05:33:08

Im in LOVE with their coffee morning, noon, and anytime at night! Oh! And the fruit parfaits! They never have enough of! Always friendly, clean and very polite!

Review №119

2022-06-13 03:48:50

The Owner, Juan, is not friendly and stern- he also charges $1.99 for a Cheeseburger … last time I checked they are supposed to be $1.00 … he said “not at this location” and I said are you the owner and he said “yes” but wouldn’t look at me directly

Review №120

2021-10-28 18:17:49

Food was pretty good because it was hot & there was no pickle like I had asked for. Friendly staff. Ladies restroom was a bit messy & 2 stalls had no t.p.

Review №121

2023-03-26 15:23:25

Coffee is great. May have to go the counter like I did to get your food.

Review №122

2018-01-24 18:04:36

Terrible drive thru customer service. They were out of Turkey for the breakfast bowl, its the only thing I wanted. They offered no apologies and when I took time to rethink my choices the order taker disappeared and I sat there waiting for over a minute before she returned

Review №123

2018-03-18 01:06:39

Slow service!! Had to wait over 10 minutes for 2 quarter pounders - when Maccie D first arrived in England in the 70s if you had to wait longer than 2 minutes for your order it came free, how times have changed

Review №124

2023-09-29 01:37:21

Very nice place employees are so nice and friendly.

Review №125

2021-11-25 19:33:17

No napkins with our order, my husband had to stand in line for five minutes and wait for someone to finally come to the counter with someones order. He then had to say excuse me can we get some napkins. Napkins should be available for customers.

Review №126

2020-10-13 00:10:01

Its McDonalds. What more can I say? This location is a hop and a skip off the 101, just when you need it. Easy in and out. Remember there are two drive-thru lines and you might save yourself some time.

Review №127

2018-02-19 04:50:02

Having just flown home and being hungry I stopped to get a burger,but only breakfastI felt a cold shoulder wherein I noticed that Latinos were welcomed warmly,Me and other folks seemed to be not respected with a same demeanor.Wont go back soon,Ill drive past it.

Review №128

2024-06-29 01:56:57

Always consistent.

Review №129

2018-07-16 15:08:44

I have to be truly honest I would rather drive down to the MCDONALDS on the corner of Olive by the AMPM. There are times when all I want is a Frappe and the machine is not working. Or the OJ machine is not working. Customer Service is a hit or miss when I order a the number 2 usually it means the combination. Everytime I get the... will that be the combo or just the sandwich question. On top of having to repeat myself 3 times. Then not getting the order correct missing fries, napkins, sauce... and at one point they didnt believe they didnt give me my drinks until they turned around and saw them on the drink holder. All I know is that yes if it bothers me so much maybe I shouldnt go, but then again we have to remember they are asking for $15 an hour at least take my order with a smile and make sure that as a manager your inventory is on point.

Review №130

2023-10-24 15:59:22

Open late, convenient when traveling. Nice location

Review №131

2022-10-23 18:22:47

It was good.parking lot was a mess. Cars going every which way and parked where they shouldnt have but it was lunchtime.

Review №132

2021-07-18 18:16:09

If your in a large vehicle dont even attempt. Find parking on the street nearby. The services was great and the food was hot and fresh.

Review №133

2021-05-09 13:19:37

Used 1994 Geo Tracker in Conway, South CarolinaVisit$2,900.00*Year: 1994 Mileage: 175294 Vin: 2CNBE18UXR6918734 Color: Green Body: SUV Engine: 4 Cyl Drive: RWD Fuel: Gasoline Zip: 29527 City: Conway State: SC ..

Review №134

2016-01-24 22:33:54

With out a doubt the worst McDonalds I have ever been too. Everyone there should be fired. Waited ten min for my change then waited another ten min for some hot sauce. Get home and guess what wasnt in the bag.

Review №135

2019-06-24 17:45:47

Got the grilled chicken sandwich via the drive-thru and found that the bun was burned. I was down there road quite a ways by the time I discovered this and didnt feel like turning around. Bummer!

Review №136

2022-08-04 02:14:13

A very good one- great service and location. Great staff. Great fast food.

Review №137

2020-12-01 05:07:55

They have messed up simple orders on multiple occasions. Oversalting the fries to the point they are inedible. Staff is often loud and rambunctious

Review №138

2023-02-15 01:48:51

Well McDonalds is McDonalds. When you get a hankering for a big mack, two cheeseburgers and fries, why you just got to have it you know what I mean?

Review №139

2021-12-17 22:16:02

Ice tea for me and chicken nugget meal for my daughter. I just go through the drive through. The manager has been at this location for 30 years!

Review №140

2023-09-15 11:18:53

Good affordable place to have fast breakfast

Review №141

2021-01-20 02:51:29

Its McDonalds! I could tell this one from any other one.... I walked inside to order because the drive thru was long and slow. Everything tasted right... No issues

Review №142

2021-12-27 20:23:41

Waited 45min in the drive thruOrdered a chix sandwich, received the chixsandwich box, but found a plain hamburger WITHOUT cheese! Will NEVER go back to thislocation

Review №143

2023-11-10 21:18:07

Average macdonalds, but really nice people

Review №144

2017-07-19 00:31:21

Just picked up a fillet of fish, new craft chicken sandwich and small coffee on my way up north. I found the parking situation very bad, as its dangerous to back out of the spots blindly with two drive thru lanes directly in back of you. The coffee was terrible and I wasnt able to drink it. Ill look for a Chick-Filet shop next time.

Review №145

2022-11-20 07:14:25

Thay advertise closing at 11pm yet they close earlier because the feel like it. Dont falsely advertise you lose customers

Review №146

2015-12-14 14:15:48

Told the cashier my order several times and he still got it wrong. After I told person who gave me food instead of fixing it she wanted to charge me. Delayed me five minutes for work.

Review №147

2023-05-25 21:59:10

Just -0 rude people and the place is NASTY AND THE BATHROOMS FORGET ABOUT!I imagine how they have their bathroom.

Review №148

2023-04-14 17:35:46

Great Location! Question: when do you guys stop serving breakfast?

Review №149

2019-08-19 09:03:22

The cashier/supervisor was rude & had no customer service skills at all. The wait in the drive-thru line was long dispite only 2 cars In front of us.

Review №150

2017-09-26 20:17:39

My little man loves the French fries and the vanilla ice cream cone, so needless to say we hit it often if he is deserving of a nice treat.and I love the grilled bacon ranch salad

Review №151

2018-03-27 00:13:59

Just too slow at the lunch hour in drive through. But we dont normally do drive through so maybe it was normal for that? Once we ordered it was fast.

Review №152

2018-01-03 06:26:57

Need to work on getting their order right. Rarely go, but forgot that you always need to check the bag to see you got what you ordered. Decline of Western Civilization as we know it.

Review №153

2022-04-08 04:57:19

Very hard to get out. Too busy lanes of going drive thru and in person. NO ROOM. It was an awkward layouts and location

Review №154

2022-02-23 01:12:52

Its been awhile since Ive been to this McDonalds, but I started coming here back in the 70s or was it the 80s youll have to come over to Agoura,Ca. Its Beautiful

Review №155

2019-09-22 02:02:30

This McDonalds is in a weird place close to the 101 freeway but you can see it before you get off so you dont miss it. I always use the drive thru and take off before checking the order but they get it right!

Review №156

2023-07-11 19:41:30

From Lompoc to lax right spot to stretch your legs and enjoy a meal

Review №157

2022-08-24 04:47:37

McDonalds breakfast? What can I say it’s McDonalds breakfast! Great workers and clean bathrooms, always a huge deal for me! It was all good!

Review №158

2018-02-12 01:35:46

The service is usually very fast. The quality and consistency are usually good as well. Also happens to be one of the few places that is open in the area on holidays.

Review №159

2021-12-10 12:39:17

I have to say I was a little disappointed. Because the chicken McNuggets and Pismo Beach are $5 for $20. And this place charges over $7. Oh well

Review №160

2019-12-28 19:33:35

This is one of the best place Ive ever been. Excellent services and good employees. Keep up the good job. Happy New Year to all.

Review №161

2023-08-15 02:35:50

The atmosphere was off but other than that it was amazing

Review №162

2021-09-18 15:41:52

Nice to have a place you can stop at late at night on a road trip! Though, it would have been nice to use the restroom.

Review №163

2022-11-26 17:00:34

Not bad location, could have a larger counter to order.

Review №164

2018-11-28 02:58:29

You know what to expect when you go to McDonalds. I tend to hit it at six in the morning when nothing else is open and Im on the road. Clean location and hot coffee to relax before continuing on with my day.

Review №165

2018-08-12 04:41:58

Lovin their $3 menu. For three dollars I can get a happy meal. Either a cheeseburger, hamburger or 4 piece McNuggets w/ fries, yogurt/apple slices & a drink. (Toy included). With sodas bein on the dollar menu for now, you can even upsize the happy meal drink to a large for no extra cost. Avordable for any broke mom.

Review №166

2018-08-08 19:02:51

I would come to this McDonalds to buy their Frappes because they made them well. Dont know what happened but whoever is making them are making them thick enough. They are too watery.

Review №167

2021-09-13 00:01:16

Went 10pm on a fri.not sure if usual but food seemed stale. Staff barely spoke english.acted like they hated life.

Review №168

2019-12-06 18:01:38

They didnt accept my order for two sausage muffin but with egg instead of the sausage. And they charged me for two sausages for order sausage egg McMuffin!!!! It was not good McDonalds

Review №169

2016-06-24 02:07:28

Easy access on and off the freeway in either direction. Its like any other McDonalds. My only issue was the service was extremely slow compared to other McDonalds I have been in.

Review №170

2018-05-08 12:00:54

Dear Kennys favorite place to go & hangouts. Great memories of the marching band paradise Christmas seasons. Kenny is the best Tenor Saxophonist in Westlake High School & Colina Middle School. Dearly miss him...

Review №171

2018-10-07 21:44:42

Location is excellent. Usually not too busy for being right off the freeway. Inside was relatively clean.

Review №172

2019-06-21 15:52:10

Very clean and good service. The drive through is fast and I never have any issues.

Review №173

2018-09-26 03:03:48

Usually McDonalds is great. This McDonalds in Agoura Hills was slow and gave really bad service to our group. The food was still great but the service and hospitality were terrible.

Review №174

2022-12-04 02:44:29

They didnt have blended frappes which sucked but clean and friendly staff

Review №175

2021-04-15 22:14:39

The best thing about this McDonalds at the moment is that the restrooms are open. Whew! Otherwise the food is consistently McDonalds...you either like or you dont.

Review №176

2017-07-14 02:40:35

It was clean well-kept and the service was great! I just cant believe how expensive McDonalds has become.

Review №177

2021-12-01 09:14:47

Telephone Rd in Ventura location. They always mess up my order. I have had to go back several times because items are missing or I have received something I did not order instead of what I did order.

Review №178

2019-04-13 19:04:53

I asked for extra onions and no pickles, but I got extra pickles and no onion, went through the drive thru, and they screwed it up.So no, Im not happy...

Review №179

2022-05-18 02:14:12

I just drove for about 4 hours. I was very thirsty and a large $1.00 iced tea hit the spot.

Review №180

2016-10-29 20:07:30

They were really nice and they got my order right. Whoever lives near here, I would recommend this place.

Review №181

2022-12-26 02:19:29

I paid for my food but they didn’t give it to me bad service bad manager!!!

Review №182

2023-09-11 22:55:27

Just stopped in to use the restroom, we were traveling.

Review №183

2020-02-09 11:43:03

Great customer service and food and drinks and they go out of there way to treat you nice!!!

Review №184

2020-07-09 17:30:03

The sasauge egg mcmuffin deal was good. 2 for 4.50 drive thru was busy but the line moved rather quickly

Review №185

2019-10-12 22:48:07

This is ok for fast foods the foods here seems like more expensive dont why maybe the taxes and its always busy the restroom is ok no paper towels.

Review №186

2018-08-04 22:53:03

Its really annoying that they have the registers then some of the works push you to use the machines ...I use the app for deals so they say use the machine then print it out then come back to the register to scan your phone 😒 if Im going to the register already like ok so make it much more complicated for the customer good to know

Review №187

2019-03-14 17:44:41

My order was all wrong ordered a #2 sausage Mcmuffin and ask to change the round egg to egg whites got my order with egg whites but with white cheese instead of the yellow cheese. .

Review №188

2024-01-03 22:24:32

The staff was very unhelpful

Review №189

2018-03-16 19:45:44

They have new table cards to bring food, I was waiting for 15 min to realize my food was up front nice and cold, when I mentioned it they were like o well

Review №190

2022-03-19 16:47:01

Friendly staff,same taste

Review №191

2022-07-10 05:54:01

I love the coffee at Mc Donalds! Just make sure you ask for a fresh brew of coffee

Review №192

2018-09-06 23:58:15

Its very clean, most of the people are really friendly but at times it can be hard to place an order.

Review №193

2020-01-06 07:17:56

Very nice & clean McDonalds just off the freeway very convenient to eat & get back on the road

Review №194

2018-10-12 20:21:57

Busy place at lunch!!! Just off 101 fwy @ Kanan exit. Order kiosks w/table service, lots of seating, 4 stalls in the clean womens restroom.

Review №195

2018-11-03 18:19:55

One of the best McDonalds locations, quick service, clean and lots of seating and the order takers speak and understand English.

Review №196

2023-09-16 16:15:49

Typical McDonalds fast service for fast food.

Review №197

2022-01-25 22:02:13

Honestly a great location. These guys rarely get anything wrong and they are fast!

Review №198

2018-09-19 13:46:29

Good fast food as you would expect from McDs. Drive thru staff could use some training on how to be at least mildly pleasant.