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Categories

  • Car finance and loan company
  • Auto broker
  • Auto market
  • Car dealer
  • Mazda dealer
  • Car leasing service
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer

Phone: +1 916-287-7990
Site: https://mazdaofelkgrove.com/
Opening hours
  • Monday:Closed
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–8 PM
  • Sunday:10 AM–4 PM
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Total reviews rating 4.6

199 Reviews for Mazda of Elk Grove 2024:

Review №1

2024-03-30 17:33:58

Eric really made my car-buying experience the easiest and best it could have gone. He went above and beyond to give me everything I asked for in my new car. He made sure I was happy and comfortable with everything. David was also a major help and deserves recognition. He was quick and did everything I asked for. Ill never forget my experience here. Thank you guys so much for the best car-buying experience!

Review №2

2024-06-30 01:28:39

This five-star rating is due to one person in particular, Danny! This was an extremely painful cost and repair that I had to go through. It is what it is and it had to be done. As painful as it was Danny was there to help me through the entire process. Yes they were some bumps and issues with the repairs, but because of Dannys spectacular level of customer service, I was more willing to overlook those. I will absolutely trust them again as long as Danny is still working there! Bravo Danny for your hard work, your great communication and most of all your empathy and understanding.

Review №3

2024-07-01 17:47:10

Buying a near new used car should not be so exhausting!Be mindful if you shop for a car here, as they are all the scary things you hear about when entering a dealership.They lean on KBB for allegedly pricing their vehicles but when we were presented with their print-out justifying their price it was weighted so heavily in their favor it was sickening and insulting.They arbitrarily added nearly a thousand bucks for a GPS system we didnt ask for, want and frankly, dont need!The F&I was nice but he tried to scare us into his extended warranty. We declined. He circled back and we again declined. On his third attempt, after a ream of other paperwork was signed, he showed us his cost and offered the warranty to us at a small amount over his cost . I gotta tell you rapport is easily destroyed when the original asking price is so inflated!It took us seven hours to get the damn car and we ended up paying nearly three thousand over our budget.

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Review №4

2024-06-12 17:07:26

When I arrived, Eric was my salesperson helping me. Eric was very patient and answered all of my questions and concerns. He was also easy to talk to, like a mutual friend. No salesperson panache or long-winded upselling. But still able to provide any detailed information that I needed, and professional.The dealership itself was great. IDK if all Mazda dealerships are like this but its a very easy and relaxed experience. No pressure. And no bogus fees to haggle with. I really appreciate that.

Review №5

2023-12-05 23:37:56

Vanessa was truly great to work with! I emailed 6 dealerships when I was first looking for a new CX-5 and her friendliness stood out amongst the rest. She was super helpful throughout the whole process, and works hard to get to “yes” for anything you need. I’d recommend her to anyone looking to buy a Mazda.

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Review №6

2024-05-28 16:46:23

I had my family go look for a car today because we wanted to buy one asap. No one greeted or assisted them even though they were close by. Eventually, a salesman came by but he locked the car that they were looking at. Why?… He also told them that they can’t test drive today because they are busy. Isn’t the purpose of a car salesman is to make the sale? I’ve had multiple experiences with buying cars from many different dealerships and have gone with a lot of friends and family, and I’ve never heard or seen a car salesman do this. Ended up going to Mazda in Roseville and they got the best service with a test drive…. Elk Grove must be making a lot of sales to not care.

Review №7

2024-06-13 23:59:45

ALWAYS the best customer service when getting my car serviced. Maritza helped me this time and it was my first time working with her. She was so amazing and so nice! Thank you Mazda of Elk Grove for always taking such good care of your customers❤️ #mazdagirlforlife

Review №8

2023-12-28 04:23:06

This was my first time buying new. Brianna was super helpful, I could not feel more taken care of. I got an awesome deal with %0 interest, the color, the type of car I wanted. Brianna and the finance guy we spoke with were extremely professional and both had excellent character. Super friendly and down to earth people. Never once did I feel like I was being taken advantage of, they take care of you here and your needs. I would 100% recommend anyone to buy Mazda with Elk Grove.

Review №9

2023-07-16 05:28:06

Thank you to Michael and Diana for assisting my wife and I on purchasing our first car! From the moment we step foot on their dealership to leaving with our car, they were more than accommodating.Michael was able to answer all our questions about the vehicle and was very nice overall.Diana was able to help us with our credit union even if she was off the clock.Trusting, hardworking, dedicated, and just amazing and down-to-earth people :)Thank you, Mazda of Elk Grove!

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Review №10

2024-03-06 18:02:25

My experience at Mazda of Elk Grove couldnt have gone any better. David Renard, my sales representative, was professional, extremely knowledgeable, and gave me true white glove treatment. He delivered the car to my house where we completed all the required paperwork. He then proceeded to walk me through all the cars features and help to me personalize it. I couldnt be happier.