Presentation on Map Reviews Nearby

Mama Restaurant Los Angeles in Los Angeles

4.1 (199) 6500 Selma Ave, Los Angeles, CA 90028, United States

Categories

Restaurant

Location on the map

Los Angeles, Los Angeles County, California, US

Phone: +1 323-785-6669
Site: https://mamashelter.com/los-ange...

Opening hours

Monday:7 AM–12 AM
Tuesday:7 AM–12 AM
Wednesday:7 AM–12 AM
Thursday:7 AM–12 AM
Friday:7 AM–12 AM
Saturday:8 AM–12 AM
Sunday:8 AM–12 AM

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Total reviews rating 4.1

199 Reviews for Mama Restaurant Los Angeles 2024:

Review №1

2024-03-24 04:14:02

Very nice rooftop dining. Amazing views. Short rib tacos are delicious!!! Gratuity added to check but well worth it!!! Lively hip place ...Great music selection.

Review №2

2024-03-12 03:28:25

I wish my publicists told me about this place before I found this sweet gem of a bar and hotel. I didnt even know it was a hotel. Now, when I come to Hollywood, Im staying here. The staff is remarkable.

Review №3

2024-05-30 15:54:11

Good service and atmosphere! Chill and easy going vibe! If you want to good view of the Hollywood sign and also have some drinks/food. Their roof top patio is the place to go!

Review №4

2024-06-27 21:37:33

Terrible service on the rooftop. Can we have one of the many open tables in the shade? No theyre only for 4 people. Can we move the umbrella? No. I didnt think they want to work today, maybe its too hot. The host was hiding around the corner by the bar for 5 minutes after seeing us before finally welcoming us.

Review №5

2023-12-12 12:23:17

Had a really good breakfast here during our stay in California. Really close to Hollywood star walk about a 3 min drive.

Review №6

2024-05-30 02:05:28

The video I posted was a Friday night which was a little more laid back. Sunday is LITTY LIT!!! The Sunday event is called Utopia and I can honestly say its one of the best crowds Ive ever experienced. And Ive partied all over the world. ALL races, ALL ages having a ball to Afrobeats! My friends and I have named it THEE BEST rooftop lounge in LA..hands down!

Review №7

2024-03-04 02:01:28

We were searched and wanded before going up the elevator at 2 in the afternoon on a Sunday like we were all criminals...we were seated promptly the view was lovely, the hostess had a Nice vibe..then the fun began...no menus have to scan a qr code. Our family policy...no phones when we are out to eat. No one there could figure out how to tell us what was on the menu...had to go back to our car back through security scanned the so called menu ha... there is like 5 options all basic af and expensive af, it took forEvvvvver to get our $14 tablespoon of gauc and the 12 chips it came with, and another century to get our $8 diet sodas. PSSSH NEVER AGAIN. I implore someone scoop that spot up, have a highend divercified menu, brunch on weekends, a dj playing daytime house music and a more comfortable modern decor. The roof top location is so cool and is being absolutely waisted by the current Restaurateur.

Review №8

2022-11-28 17:13:23

Had an amazing stay here. Staff were very friendly, talkative and well versed on things to do/see while in town. Every restaurant recommendation was 10/10! The hotel has a stylish and fun yet inviting decor and our room was exceptionally clean. We were even upgraded to a corner room with amazing views of the Hollywood sign and the hills. While the hotel definitely skews towards a younger crowd, they seem to be open to all backgrounds. If you want a modern, stylish and youthful spot in Hollywood, this is your place. Best part had to be the lovely rooftop. Not only were the food and drinks great (Rose Sangria was my personal fave), but the views and decor are sublime, and the DJ provided a great ambience. It became our spot, and we finished every night on the rooftop nestled on one of the comfy daybeds. Turns out the rooftop is pretty popular any time of day (and for good reason), so guests having priority access to the front of the waitlist is a godsend. While its not the fanciest hotel Ive been to in LA, theres a certain quirky warmness about the place that makes it feel quite homey despite the modern decor. Ill definitely be back, and Id recommend this place to anyone visiting LA in a heartbeat!

Review №9

2022-12-11 07:04:24

Great location, great hotel, awesome rooftop bar with communal outdoor seating area. Drinks are a tad expensive on the rooftop, but downstairs is a little more reasonable. We went to dinner at Downstairs-the service was FANTASTIC. We had the mushroom risotto, which was delicious, but the ribcap was underwhelming-do yourself a favor and skip it. There are other items on the menu that are better tasting than this. Would definitely stay at Mama Shelters again. Some of the best and friendliest service we have ever had.

Review №10

2022-08-07 15:37:06

The rooftop is great, very chill ambience with friendly staff. Their burgers are fantastic (they also have impossible burger), everything we had was very tasty. Music was good and you get a nice view of the city. What’s not so great: they had only one bathroom working and the lines were long, their beers weren’t as cold as you’d expect for a rooftop.

189 more comments

Review №11

2022-10-13 06:29:25

Great happy hour drink prices! Every day 4-6.I went here for looking for a good happy hour/sunset view. It turns out they have both, but not in the same spot…The rooftop bar is fun and colorful, and has a 360 view of the Hollywood hills (right off Sunset Blvd) but there aren’t any drink specials upstairs. $14 for wine, and it was a cloudy day anyway, so we went downstairs for the good prices.$4 for house wines and the pour was great! The food happy hour prices weren’t as phenomenal so we just stuck to wine.It’s a fun bar playing pop music and there are writings all over the ceilings, which was fun to look at. The vibe was pretty good and very nice place but not pretentious.Great spot, would definitely go back!

Review №12

2024-06-06 01:52:30

Im glad I was checked by security before going up to the rooftop. People are out of line these days ! The staff service was impeccable !

Review №13

2022-05-10 02:12:59

Nice rooftop bar with a good view to the Hollywood sign and downtown.Beautiful colorful furniture with a big lounge. Music was a bit loud for my likingFood itself was decent. Burger was ok, Fries were excellent.My partner had the crisp tofu with a lot of onions but all in all nothing too special.

Review №14

2023-01-20 18:44:18

Rooftop is amazing and the service is great up there; (Con) No happy hour upstairs. Happy Hour in the lobby area is good $6 well drinks. Food is very overpriced & they add extra fees for no reason. but the french fries were good

Review №15

2022-05-10 23:41:31

A pretty chill and happening rooftop bar. There is a cool communal sofa area, which is great for chatting up with strangers. The drinks are good, but service can take a long time during peak hours. There are a few parking lots around for about $20 or more and some street parking with limited time.For food, I got the Burger. It wasnt anything special so to me it was overpriced. It uses a sweeter bun and has the classic lettuce, onions, and tomato slice. The fries were decent and complemented the burger.The views are decent of the city and is mostly if the surrounding Hollywood area. Sunsets are pretty here for golden hour too!

Review №16

2022-05-22 14:07:36

Had a great time here with my wife. Started at the main bar and Herbert the bartender was friendly and attentive, he is skilled in his craft and very knowledgeable. He made our wait for a table in the roof top feel like nothing. Drinks, food and the service were espectacular. We will definitely be coming back and dine in the main floor next time, as they have separate menus for roof top and main floor to keep it fun.

Review №17

2023-01-27 07:22:03

The rooftop bar seems like the primary draw—as even when I walked in every time people expected me to be going to the bar rather than the hotel. Sounds like a great thumping bar, but I look for peace and quiet when I’m staying in a hotel.The shower was broken, and the whole hotel felt like it was once super cool, but just hasn’t had the love it needed to keep being cool.The staff was delightful though.

Review №18

2022-10-18 08:15:01

On the rooftop, food was excellent, but service was a bit slow and then we werent checked on at all. Empty Glasses and plates were on the table and never cleared. I had a special birthday dessert brought out, and it was simply placed on the table along with all of the dirty dishes. Had to shove things aside to take decent pics. I think that the service was a bit lazy because the gratuity was automatically added, and we were only a party of two. The view was great though.

Review №19

2022-01-25 20:52:18

What a gorgeous location. Went on a Sunday for a private music event and really enjoyed my time. Would love to come back and have dinner. I was at the rooftop, there was plenty of heaters to keep the temp just right, the decor beautiful, very vibrant. The Staff was so nice and welcoming. The drinks were good and hit the venues price. However it did take longer then expected to be able to place a drink order. Overall a wonderful rooftop experience.

Review №20

2022-07-02 22:38:27

Overall: gorgeous place with good enough food, Id come back.Ambiance: the rooftop is absolutely beautiful with lots of umbrellas to shade you from the LA sun.Food: the food was decent, nothing spectacular. I had the Brussels sprouts which were good but they were still moist. I know its hard to make roasted brussel sprouts, but it aint that hard.Service: nice staff, friendly and attentive.

Review №21

2023-02-08 01:43:52

Roof top review – this place has a very colorful vibrant atmosphere with a clear view of West Hollywood Hills. Come for the vibes, maybe drinks and apps only because the food wasn’t worth the buck.We tried the Beef tacos, fish tacos, truffle fries and ceviche.Ceviche was hard pass. Not enough fish, too light of flavor.Beef and fish tacos - good, not greatEspresso martini - stick to simpler drinks you can’t order an espresso martini just anywhere.

Review №22

2022-03-23 22:53:21

Unique vibe with amazing service that makes you feel right at home. We showed up tired and there was a bar and restaurant ready for us to settle into right away. There is also a rooftop bar with nice happy hour deals. We did notice the food quality seemed better downstairs than up top. Would recommend only using top for happy hour and not overpaying for a good but not great chicken sandwich.

Review №23

2023-01-19 14:58:43

I loved this hotel. The staff were very kind. The room and bathroom was very clean. The only thing was the shower was like a puzzle to work. The rooftop restaurant/bar had great views of the city and the food was good, the kitchen was also very caring by letting me taste salad dressing before I made a decision.

Review №24

2022-10-04 01:53:38

One of our go-to places for a great rooftop and drinks.The ambiance is super relaxed and the service is great. The menu changes so this time we loved the coliflower nuggets and the wings!! It a must if you are in the neighborhood and want a delicious and beautiful place. *** While you wait for the roof top you can have a great drink at the bar!! Highly recommend DELISH NON ALCOHOLIC DRINKS

Review №25

2023-02-26 20:03:17

The burgers and salad are fantastic! I love the laid back rooftop ambiance, but what made my experience was our server, Trent. He was incredibly attentive, funny, and made a memorable experience for me and my fiance.We will be back!

Review №26

2022-12-07 19:46:36

Ive never stayed at Mama Shelters, but I do however frequent their rooftop bar for a sunset. Its an incredible 360-degree view of LA. Drinks arent cheap, but they do have a solid happy hour: 4pm-6pm on weekdays and 10am-6pm for weekend brunch.

Review №27

2022-07-31 01:07:34

Bartender is great they cut the cake for my friends birthday celebration, rooftop is colorful, love all of the umbrellas, bougie fries are amazing, the short rib tacos and lemon pop chicken was delicious. I loved the drinks. Good music good vibes!

Review №28

2022-07-25 00:04:55

The service and ambience of Mama Shelters rooftop is its highlight. While the food was good the prices dont match the quantity. Come here for happy hour downstairs when the prices are more reasonable then enjoy drinks and treat the rooftop food as a bar snack while you enjoy the atmosphere and the free comedy shows Tuesdays and Thursdays.

Review №29

2022-06-19 05:27:03

I feel like from the moment I got there the employees were telling me No. [Not their fault, I assume it’s policy, but seems like they should rethink them.] Example, even though they make espresso martinis in the lobby bar, you can’t order one on the rooftop nor can they bring you one from downstairs.The food was delicious. The view was amazing. It was a great afternoon to spend with a coworker while also enjoying the vibe.

Review №30

2023-06-23 19:07:15

We had the lamb chops which were decent (they’re spicy). The burger is good.The half chicken is excellent.The Mille feuille is good as well.%18 gratuity is pre added + %3 health charge for employees.

Review №31

2021-12-14 18:38:37

The rooftop bar was such a vibe. The VIEWS of the Hollywood sign were unbelievable. The drinks were super good too! We only had drinks and an appetizer, and the drinks were definitely better than the spinach dip. Still an incredible experience overall for anyone looking for that killer view.

Review №32

2022-06-03 05:33:59

Great food, view and very friendly service on the rooftop. The salad with tofu and noodles was sooo good! Music was super loud, we could barely hear each other with my friend. 18% gratuity has been added to our check. The parking is a pain in this area: I parked a block away on 2 hour meter.

Review №33

2019-10-09 19:22:40

Review for restaurant only. Fantastic experience. The price point was a great value for the great service and delicious food we got! I love the funky hotel. We first went to mamas shelter in Serbia and were so happy to find it here in Hollywood. We were not disappointed. The theme and feel is the same funky vibe that we loved. Would highly recommend checking out the rooftop bar for some great views. For the food- Kale lollipop is worth a try, artisan bread was delicious and both pasta with homemade ricotta and Chinese inspired chicken were all cooked to perfection. A nice treat I would enjoy again!

Review №34

2022-12-13 12:51:57

Really cute place! The rooftop and views are beautiful. Staff is nice and attentive. Perfect to go for the sunset. If you want to eat up there I would make a reservation in advance so you don’t have to wait a long time. Portions are not especially big but the food is tasty and drinks are good!

Review №35

2022-08-19 04:38:07

Great Rooftop. Drinks are all great and the staff is very friendly. Even waiting to get to the roof isnt bad as the bar on the first floor is never too crowded. The food isnt bad either and the views are great.

Review №36

2021-09-05 15:16:22

Had an amazing time here for my birthday weekend. Went on a Friday night and wait time was about 20 minutes or so for the rooftop. Bar service was quick and the views are excellent. I liked that it was less pretentious than other bars in the area. Good mix of people and lots of seating space.

Review №37

2022-11-07 05:57:43

Good but overpriced!It’s a stylish Ibis hotel for the price of a Sofitel. The vibe is cool, staff is very nice and they have a nice a la carte breakfast downstairs, but rooms are simple and have nothing special.As a guest, if you’re a light sleeper like my wife, ask for a low floor room because the rooftop bar bangs music late on Sat and Sun and you can hear the music and people dancing as if they were inside your room.We stayed in room 411 and could sleep very little

Review №38

2022-06-28 16:42:04

Awful, and bar staff try and scam you with a non-itemized check with 18% service charge included.We checked in for a table and they recommended we went to the bar on the ground floor. We ordered a couple of glasses of wine from their small menu - the barman did not say a single word and then presented us with a non-itemized check with an 18% service charge already included (and he expected another tip).When it was our time to go up to the rooftop, we went to the front desk and they said we could not take the drinks we had just ordered up with us. No other option than to drink them in the dingy bar downstairs. They were very rude and unhelpful, so we just ended up leaving.What kind of place tells people to drink downstairs first and then not let them up after? Won’t be going back. There are better bars in the area.

Review №39

2021-10-25 18:39:52

The staff are so friendly the second we walked into the door. They were funny and answered all our questions about the food. Our waitress was so kind and walked us through the menu and recommended us some non-alcoholic drinks. The environment is so detailed with decor from floor to ceiling. It definitely represented Los Angeles. The chef recommended 2 dishes per person so, we ordered ceviche, short ribs, risotto, and octopus with potatoes. The food was absolutely delicious although it is pricey but good for special occasions. It is a small place so you really have to look for it. I would recommend Mama Restaurant and would go back.

Review №40

2022-05-01 19:26:43

Went last night and enjoyed the roof. the mule selection is amazing! we also ate dinner there and the servers were not accommodating of my friends food allergy. when we asked to remove ingredients we were given a big attitude. it was so odd. she ended up post mating dinner. the menu felt overpriced and they were trying to hard. i also found the staff a bit off putting. despite waiting for the rooftop for 30 mins we were constantly being scolded on where to stand. all in all i felt like it was focused on its vibe verses how it served its customers.

Review №41

2022-02-06 20:59:11

360 degree view of the city and yummy cocktails! The view is amazing and I understand why it was voted one of the best rooftops in Los Angeles. We just came for drinks but would like to check this spot out for dinner and/or appetizers sometime also!

Review №42

2022-07-03 23:12:16

Really great views but rooftop bar was chaotic and the GM was very unfriendly. He publicly reprimanded staff and was rude to guests. It was a busy afternoon, so I understand it might have been difficult to navigate. This was my second time visiting and had a disappointing experience.

Review №43

2023-02-21 07:51:33

It was my first time here at the restaurant. Staff was very friendly and also very accommodating. Food was delicious as well and drinks were good. Sat at the bar first and bartender was very attentive. Great everything all around. Will return :)

Review №44

2022-07-31 02:39:03

I was very disappointed. I made a reservation online on their website for their rooftop restaurant. It was my daughters 15th birthday. When we arrived we were told it was first come first serve. I politely explained I made a reservation for the rooftop restaurant. We were told there was a waiting list of 7 parties ahead of us.We politely declined and left.Heres a suggestion..... put that on your website instead of the Bait & Switch tactics to lure customers in.I will never set foot in this place again. A total disgrace! Horrible!

Review №45

2022-11-19 20:31:55

Weve come here a couple times for Happy Hour. First visit was good, second time we were overcharged $50. Bartender was unhelpful so I wrote the bar manager twice with no response. While the venue is good, Im disappointed that no one from the restaurant/bar took a minute to acknowledge a customer. Well be looking for other choices in the future.

Review №46

2022-02-13 06:47:45

Food was great! I loved the waffles with prosciutto and a poached egg. Coffee was pretty standard and the service was ok, not great, but not the worse either. The only thing I would definitely suggest is to let customers give the amount of gratuity they decide according to the service they received. Charging 18% when it’s a small group is not really appropriate.Update: I went to the rooftop and even though being outdoors is nice, this is place is 100% overrated. The rooftop barely had any views and food is ok. Prices are honestly based on the location rather than on the quality.

Review №47

2022-05-28 18:18:00

We got spicy pull pork fried rice and bruleed french toast. They are amazingly delicious. They also have good cappuccino and very friendly servers. The price is decent for the area. I will definitely be back if Im around the neighborhood.

Review №48

2021-10-25 16:19:38

This place is amazing! I stayed at the hotel for a little over a week and enjoyed every minute. The staff is super friendly and accommodating, the rooftop has beautiful cocktails and great eats. Overall it’s a great time! I travel to LA often and this is one of my favorite hotels yet.

Review №49

2021-07-24 18:16:10

Stayed here for 4 nights with my boyfriend. It was a great place to stay at a pretty good price. It was in a great location, we were able to walk to all the great restaurants around. Highly recommend for anyone staying in Hollywood, if I am ever in the area again I’ll stay here. Staff was great and super accommodating. Rooftop bar has great atmosphere and drinks.

Review №50

2022-03-21 06:24:09

This is review of rooftop, not the Hotell (I Will do that seperate).The rooftop bar & restaurant is a nice place to hang out. The service is sometimes great and sometimes it is not as great.4 of 5 bartenders made me great cocktails, the fift did a bad job with a Negroni.Only had dinner once, tasted Good, but some ingredients was missing and after telling the waitress I still didnt get my candied pecans (she forgot).Fries was one of the best I had

Review №51

2022-08-29 17:58:50

The only issue with this place is that it takes itself too seriously. Im not sure whos in charge of the hiring but they need to get people that understand the concept of the property over personal egos.OTHERWISE, its got everything a Hollywood property should have: Decent interesting rooms, a rooftop bar, fun games in the bar down below, valet - since LA foolishly has no public transportation- and a great location.But getting the attention of the bartender downstairs and the red rope mentality of the elevator toll operator is enough to frustrate even the locals.My last review of this place was a five star.

Review №52

2020-08-19 02:24:13

Cozy semi-modern style hotel. Its not cheap to stay here and parking is $30 across the street. But their service was great, they made you feel right at home. The room was a bit small but cozy and the decor was nice. They have a really nice rooftop restaurant with great views of the city. Theres usually a long line to get in but you get put on top of the list of youre a guest. I would definitely recommend to check out if youre in the area and I will definitely return.

Review №53

2022-02-07 00:20:27

Had a nice time with one of my buddies here. The rooftop bar is pretty cool! Great view and they pour large shots. There are big couch-like seats which were quite cozy. Prices are pretty high though.

Review №54

2018-12-04 20:32:30

We went to enjoy the rooftop deck for brunch. The price point for the drinks were a little high but normal for the area. The food was fresh and delicious. We enjoyed a few items. The chicken sandwich was absolutely amazing and presented well. It was difficult to eat and messy. I guess you can say its part of the experience. The service staff seemed dull and not happy to be there. I definitely do not recommend going when it is a windy day. The view of the Hollywood sign was clear though.

Review №55

2018-08-04 15:23:35

Pretty busy place on weekends. The view on the roof is amazing. Worth it for the view. On the roof, you can either order from the bar and go to the community giant lounge chairs or get a table.Be warned on busy nights theres a wait to get up to the roof (versus sitting at the restaurant downstairs), then another wait for a table if you dont have a reservation. Id make a reservation if you want upstairs table service for food/drinks.Mainly they need to do a better job of training hosts and staff regarding communication of what the protocol is, availability of tables, whats the expected wait experience to get on the roof, get food etc.We were told there was a 30 min wait to get up to the roof for food and drinks so we got drinks at the downstairs bar and waited. Then we saw other people getting upstairs that came after us, so we asked the host (security?) and they said we couldnt bring the drinks upstairs if we wanted to go now. Okay....??? When we finally get to the roof after drinking the drinks quickly cause we were starving. Were not exactly greeted warmly (basically ignored) theres another wait for tables - fine its busy.... But this all could have been communicated better. On a high note the roof bartender was super friendly but that was the only love we felt that night from staff.But that being said food and drinks were great, food came out in good time, the burger was incredible, truffle fries totally worth the splurge, lounge chairs comfy AF... And that view, simply amazing.

Review №56

2018-04-02 05:01:39

Went there for lunch at the rooftop bar. Food was really good. I had the steak and smoked salmon. The drinks were amazing. I enjoyed the environment it wasnt too packed. Service was more on the chill side. If youre in a hurry I dont recommend going there. The view was nice.

Review №57

2021-11-26 17:39:50

Excellent burgers and fries!!!! The rooftop ambiance is Instagram worthy and the music is hip. Nice place to catch a bite and a drink. The sofa pit is a nice addition but considering pandemic is not reall over we decided to pass on that. Service was great!

Review №58

2021-11-14 19:52:13

We came for brunch but did not go up to the rooftop. I guess we came close to the end of brunch but no one told us. The waitress just kept coming up asking if we were ready to order but without letting us know that the kitchen was almost ready to close so we felt rushed. We were not informed of the specials and the menu was different from what was listed online. The DJ was good though. Maybe the rooftop would have been better.

Review №59

2021-07-12 04:04:01

The spicy margaritas were awesome on the first floor and the rooftop. Very friendly and accommodating staff.Cute place but the wait is long. You have to get in a line to put your name on the list to go up to the rooftop bar or for dinner. Limited bar space and music wasn’t anything to brag about.

Review №60

2017-06-19 14:31:08

The atmosphere at mamas is amazing. The art on the ceiling is beautiful. Staff is very nice. They have a wonderful rooftop as well but at night you must have a reservation to see it. The food and drinks are expensive. Cocktails taste like medicine. The food is pretty good though. It can also get pretty crowded there. Overall, I love this place.

Review №61

2022-02-21 00:59:13

Four stars for the rooftop vibes, friendly service, and quality of food and drink. Missing one star for the slow (like 1 hour+) food, and for not giving an itemized bill when we paid our cheque.When they gave the printed itemized, there was an 18% gratuity on there (the non-itemized bill didn’t show that and no one indicated). If I hadn’t have asked, I would’ve tipped twice. Just be aware.

Review №62

2021-06-30 20:34:31

Its small space but very hip and coolThe food is good. Small menu but everything tastes good. Try the Brussels and mamas famous burger.The drinks are a bonus. There is always a wait at the door unless you are a guest at the hotel. The hotel rooms are very small and there is no parking at all.

Review №63

2021-09-09 04:17:52

Quick SummaryThis review is for the bar area. Its the Hollywood version of Freehand (a hostel/hotel with a rooftop bar). Drinks were decent and somewhat fairly priced. Expect alot of wacky tabaccy odor throughout. They do have a waiting list system downstairs, and its nice a bar/live music/TVs downstairs while you waitRooftop bar venue- 4 starsDecent views of LA. Theres no pool, but the layout is basically a bar, a large common area with couches, and a large section of tables for dining. I did appreciate having a bar downstairs while we waited to get upstairs to the rooftop barService- 4 starsNot much to say here. Got our drinks in and out pretty quickly. They do charge gratuity on the bill already, so just a FYIBottom LineIts a casual rooftop bar in Hollywood. Wouldnt go out of my way to get here, but definitely would stop by if Im around the area

Review №64

2023-11-22 07:29:43

This review is for the rooftop only!One of my favorite LA rooftop. Pretty chill, fun, not too loud. Enough lighting. Pretty good truffle fries. Cannot make a reservation for the roof, just have to put name on the list. Other than that, I love it!

Review №65

2021-09-16 18:24:21

It was decent, nothing waw, it’s a very normal rooftop bar, i did not like the service, our waitress had attitude, and we had to wait for an hour for a table on Wednesday night. It was not worth it, and it’s over priced place with 18% gratuity added and 3% employees health benefits that we have to pay for.I won’t go back.

Review №66

2020-02-22 07:59:33

My wife and I were looking to try out a new place and else randomly ended up here. We’re so lucky we did. The vibe was amazing it was a Friday night. We had dinner the service was awesome and the food always amazing. I would suggest the chicken sandwich it was delicious. After dinner we went to the rooftop for a drink and the vibe was perfect not to young of a crowd but not old can’t wait to go back and bring more people with us next time. Thank you for the service

Review №67

2021-07-24 12:49:05

Mama Shelter is one of the best rooftop bars in Los Angeles. Located on the roof of the eponymous hotel, you put down your name at the lobby once you get there. They do not take reservations. The lobby has got very loud music, lots of seating, a foosball table, a bar and many TVs. If you decide to walk around while waiting, The Record Parlour is a great vinyl / record store nearby.The rooftop is small but they’ve done a great job with it. There’s movies showing on a huge screen, more foosball tables, cool decor and of course, a great view. Specially during sunset.The food and drinks might be a bit expensive but they’re worth it. We ordered The Royale Burger with Boujee fries. It was incredibly delicious and fresh.We also ordered the Baked Brie and the Endgame cocktail, both delicious and really well made.The only negatives I could say are the high prices and that the atmosphere is not for everyone. The tables are sticky, and it is very loud and busy, therefore not very family friendly or somewhere suited for a more intimate date.

Review №68

2019-08-10 01:52:44

Review for bar/restaurant only. The rooftop is to die for. Awesome decor, fantastic views. Pretty good drink list and nice assortment of small plates. We did however have to wait a while to get up there, and though we had just ordered a drink at the downstairs bar while we were waiting, they would not allow us to take our full drinks with us upstairs so we had to chug. But overall a super fun time!

Review №69

2019-05-29 00:09:05

Wait times to go up to the roof are consistently pretty long and in my opinion not worth it. They had a limited selection of food and its pricey for amount of options, french fries, upscale tacos (meaning flavors that you wouldnt see at a standard Mexican restaurant) and a chicken sandwich.A look on their website tells me either the kitchen wasnt really open or their website menu for LA is not up to date. There were only 6 things for us to order upstairs. Most of it was on the bar menu where we ate downstairs while waiting 90 mins to go up to dinner.If their menu was actually like the one on their website, I might be inclined to forgive the obscene wait times. On a postiive note the bar staff downstairs was mostly fun --I had to side eye one bartender who served my entire party drinks except me.He was flirting with a group of girls and seemed annoyed that I interrupted him to make my drink. He even squeezed and tossed the lime in my drink from across the bar passive aggressively when I mentioned it. Rather than ruin my friends experience, I stayed so they could enjoy the rooftop views and the easily forgettable dining experience upstairs.Bottom line -- the bar downstairs is cool if youre passing through. The rooftop menu was trash, the servers were nice and the views are beautiful IF you get in before sundown.

Review №70

2021-05-03 07:14:51

I recommend this rooftop not only for the great views but also the insanely delicious cocktails selection. Its a great place to bring friends from out of town the vibe is super chill and trendy. The usually will play music. One of my favorite places.

Review №71

2021-08-30 14:01:04

Fun cool atmosphere. Staff very friendly. Put our names on list for rooftop visit but was there was 2hrs and were never contacted to go up. Bartender was not nice or knowledgeable. We asked for 4 diffrent drinks but he only knew how to make 1. Also informed me that he didnt have the ingredients to make any of them. Once I walked his bar found the ingredients for each drink that he did not know how to make. Pulled up google and pointed out the location of each additive. Finally he makes the drinks and finally informed us that he was learning to bartender. The truth will ALWAYS prove ITSELF! We created our OWN FUN and made our Own drinks.

Review №72

2018-09-06 17:12:02

This has become one of our favorite places. The bar downstairs has great mixologists and interesting drinks/beer and sangria. The food is fresh with a trendy gourmet Spanish flare. $3 chocolate chip cookie served warm thats worth every penny. There is a happy hour. And the bar tables all have board games etched into them. Theres also a six-man foosball table in the lobby.One of the best features though is the Rooftop Bar. Usually crowded especially at Sunset and weekends. I almost dont want to give this place a good review because it will then be too crowded to enjoy. The staff is usually friendly except the bouncers who take their job too seriously segueing patrons from the bar downstairs to the rooftop garden. Hey guys, its not an international border. Try just speaking kindly to people. Maybe your Mama Shelter never told you that.

Review №73

2021-06-12 17:17:12

This place is worth the hype! Loved the experience and the food + drinks were great. A little pricey but very fun for the rooftop experience. Parking is difficult as it is in Hollywood and the wait time was about 45 mins on a Saturday right when they open. All that to say- I’ll be back!

Review №74

2022-08-28 04:08:13

This review is from a Mama Shelter lover who has an Angelo lip so, fermez et bisou. 🙈I believe Selma made a great choice by bringing a mama shelter to its corner. I do think it’s deserving of three separate reviews however.There’s the rooftop, ONe.There’s the restaurant, TwO.There’s staying there, THrEE.My old colleague and I stayed next door so I dunno about the stay however Mama Shelter guests are always the happiest. In a world of surveillance and more surveillance, Mama Shelter does lighting and freedom right. The guests I saw eating brekkie were happy, energized and seemed more than pleased with all the special accommodations given to them, along with a delicious (one toldme so in line) and hand crafted Dutch pancake before they had to head to an airport and a flight and maybe more than one flight. But again, I dunno. We stayed next door.The restaurant:::Chef was incredible and service was divine. It was all love downstairs and someone for sure took some of these reviews to heart in realTime and made corrections.I try to do that in my own life. It’s challenging. These folks made me feel okay about that because they are doing it as a family & a business. They just read it all out and figured out how to make a diverse crowd happy in a warm and designed space on a corner in Hollywood sandwiched by the Thompson (the highest of high) and its cousin the Tommie. I was given a paper and coffee and read it with joy while lots of other things were happening around my table.The Rooftop…Our waiter was super kind and attentive, an adult and a professional. We appreciated him! We chose to just eat dinner; well, I chose to just eat dinner, because Rooftops come in every size in LA and I wanted my colleague to feel comfortable and fed during a wake up after a disorienting few hours. The lit rooftop was perfectly set in the distance like a second sunset with an especially long twilight.He had the octopus and a California Chardonnay. He loved it. I had the noodles with tofu and sesame, like I make in my kitchen, which was needed.So there’s three two one for you. Be sure to enjoy your inner self and ask for those beers to be cold during the hot summer nights and warm when it’s chilly out.Love to the mama shelter family and merci to chef and, the barista. Your Central Market T Shirt was appreciated!The croissants were gobbled up by my colleague as well! Bon vivant.

Review №75

2022-04-02 06:10:29

Went on Thursday and had a great time, the food was amazing, the views were breathtaking and our hostess Beth was fantastic. We came back Sunday for Utopia night that the hostess recommended and had good night.Pros:Great ViewsGreat FoodGreat DrinksGreat Customer ServiceGreat Host (Beth was Amazing!!!)Cons:None

Review №76

2021-09-09 18:20:47

I’ve loved this place for over 6 years! As a person who visits this Rooftop Bar often it hurts me to write this review but my recent experience was anything more than pleasant! The manager there as of now is horrible! Doesn’t manage stress well, takes it out on employees and guest! He literally told me my friends who are guest that had reserved a table were “taking up his space”, how do you say that about paying customers. As a customer and regular I will stop coming to this establishment as well as letting others know about the poor management, this place really isn’t what it used to be and now not know for hospitality, it’s more like “hostile environment”

Review №77

2017-09-26 00:08:15

It was a very nice restaurant and rooftop - cute interior while also modern. My only critique is that I was told Id be able to get in quickly, but ended up waiting an hour, so budget your time accordingly. Drinks were not cheap but I enjoyed the cocktails and the portions were generous. Great vibe on the rooftop deck.

Review №78

2021-08-02 03:01:50

Mt boyfriend & I went here for the 1st time to celebrate our 2nd yr anniversary. We were told it was an hr wait by the front desk and thats exactly what we waited. We got our table at 7:15pm right before sunset. The rooftop was a nice experience, but the food was somewhat overpriced. Overall this place was a good 1st time experience.

Review №79

2019-07-26 20:48:56

Mama Shelter well this place is quite unique on the way they treat you. I would recommend coming here for drinks and small bites (rooftop). Im not sure whats the downstairs vibes but Im sure there are two different menus for rooftop and downstairs. The waitress was friendly and nice. Food was great but a bit pricey. Will definitely recommend if youre exploring around the city.

Review №80

2021-07-02 15:01:29

Reviewing the rooftop restaurant only. The food tastes fine. But they’re basic & overpriced. The menu is very limited, including burgers, sandwiches, basic mixed green salad and fried food. The restaurant looks cute though. Great atmosphere.

Review №81

2019-11-12 12:08:36

Came to Mama Shelter while visiting my sister. It was fairly busy on the rooftop, but for a Saturday night at sunset- we were able to get seats at the bar fairly effortlessly. Fantastic 360 views. Very nice atmosphere. Friendly staff. Amazing drinks. Delicious food. Honestly what more can you ask for. Take my money Mama Shelter!!

Review №82

2022-10-03 22:07:14

Stayed here for 3 nights and also got dinner and drinks here one night!Room was clean and a good spot if your new to LA.Food, drinks, and customer service was also amazing. The staff were friendly both as reception downstairs and on the rookfotop!

Review №83

2022-10-31 15:22:01

5 star service and hospitality from Ruben, Reggie, and Ray at the front desk/lobby and restaurant. Ive never felt more of an intentional and genuine welcome into a bar/hotel. If youre visiting LA and want to stay somewhere in town thats exciting, give this place a look, for sure! 10/10

Review №84

2019-06-14 23:46:12

Theres generally a wait for the rooftop, but its worth it. Just grab a drink downstairs and be patient. They like to keep the rooftop spacious enough for people to enjoy themselves, which youll appreciate when its your turn. Once youre up you will be greeted by photogenic views of Hollywood and friendly bartenders.

Review №85

2024-05-12 00:41:23

Great drinks and atmosphere, food is hit or miss

Review №86

2018-09-03 16:20:05

Fantastic customer service!!! Everything was perfect at this great rooftop venue, despite being so busy!! (Labor day weekend) We were sat quickly, the servers, the host and the food runners were all working as a team so the service was excellent. The food was fresh and delicious... The crab cakes are to die for. I cant wait to return and bring more friends!

Review №87

2020-03-08 03:57:33

We came here for the rooftop view before we headed back to our hometown. But the rooftop didn’t open until 3. We were disappointed but the ground flood decor was a nice vibe so we stayed. The staff were all very friendly, our waitress was not only friendly but super helpful with suggestions on what to get. We both ordered the burgers which were very well cooked, and the bun was good... the fries were 🔥🔥🔥🔥 I ordered this purple drink it was Amazing. I could take the smokiness of the mezcal, while still getting all the fresh fruit flavors. I forgot the name of it. The menu was priced very good in my opinion not to spendy to be in Hollywood but hey it was my first time in LA I am no expert. I will definitely be returning on my next visit to LA.

Review №88

2018-08-26 17:39:06

Best rooftop restaurant! I’m visiting from New York and they were so nice! I loved that you could have your dog sitting with you at lunch! Plus the views were amazing! You can see the Hollywood sign right behind you! The food was a little pricey and menu was limited so I had the avocado toast and the cheese/meat board. It was delicious!

Review №89

2021-12-03 06:16:23

The food was pretty good. A bit pricey but thats probably because we are not from California. The waitress was really sweet. We were a party of four and the tip was already added to bill. I normally tip 20 to 30%, but when a restaurant includes tip, its a little insulting, thats the reason for 4 not 5 stars. Did they not think I would tip? 🤔 I did add a little extra then their 18%. If your not shy about spending your money, I would say give the place a shot.

Review №90

2021-12-07 13:01:24

For context, I’m a 30-something who travels extensively and loves design-driven concept hotels.This isn’t a hotel. It’s a nightclub with rooms. Their priority is to their lounge/ club downstairs and to their rooftop lounge/ club upstairs. The hotel is secondary. There is no dedicated elevator or lobby for the hotel so as you check in and go to your room you are surrounded by a club. I checked in in the evening and to even get to the front desk I had to be let in by the bouncer. While checking in you have to shout to be heard over the loud music from the DJ who is set up just a few feet from the check-in desk. The bass from the music in the club shook my hotel room. When I mentioned to is to the front desk they told me not to worry, the music would stop around 1am. They are aiming for a cool vibe, but they miss the mark and just come off as unprofessional. In comparison to a hotel like the Ace they don’t even come close. Don’t book here unless you enjoy having drunk 20- something’s getting high in the hallway outside your room.

Review №91

2017-06-25 22:40:08

The food and drinks were very tasty and worth the wait on a busy Friday night. We did, however, have to wait over 2 hours to be invited up to the rooftop bar (main reason we came) despite eating at their main restaurant and being told by the time we were done our group of 4 could go up. All in all, the hospitality was decent, the wait long, and the experience worthwhile.

Review №92

2021-07-21 06:43:22

Omg, this place is so cute!Love the colors, the vibes, the food, the drinks and the plants! And ofc the people!It’s a first come first serve place, so be ready to wait. I would say, come before 6pm. The wait is usually 30-60min.But you won’t be bored in the lobby with their amazing bar. Love the design~ and the drinks are delicious:)It’s a good place for socializing and meeting new cool friends too :)Highly recommended.

Review №93

2021-08-21 17:55:16

The bartender downstairs *took away our drinks* without our consent because she was stressed and didnt understand us. once on rooftop, its ok, decent view, overpriced drinks and food. not worth the hype and bad experience!

Review №94

2019-10-07 22:49:57

The view was amazing and the $13 turkey sandwich was yummy. The staff gave conflicting information about us being able to eat on the roof. After going to the roof, we were told they didnt serve food but we could get food to go from the restaurant downstairs and eat up there with the cute furniture and gorgeous LA views. After going down, we were told they didnt do to go orders. So we ate there in the restaurant. The waitress, Jasmine seemed to like to talk back to everything we said. She didnt want to listen, thats why she got the order wrong.

Review №95

2022-04-16 03:44:37

Where do I begin? Firstly, I’d like to mention the lovely and most pleasant host I’m grateful to have encountered today, Bethany! This review wouldn’t have been enough to express my gratitude towards her for excellent service, professionalism, and her overall energy! So thank you for the recommendations and being kind and funny. She deserves a raise for the amazing energy and lovely smile she brings! Keep it up! Secondly, the place was amazing and the food was great! Fun place to be! Thank you again!

Review №96

2018-07-15 08:06:38

I had a great time from top to bottom. I arrived with a friend who desperately had to use the restroom. When we entered the building, we we immediately greeted with warm smiles and positive energy. They quickly directed my friend to the restroom and then turned to me and asked if we were there to eat in the restaurant, stay in the hotel, or drink on the rooftop. What a great place! Everybody was super friendly. When we got up to the roof, we greeted again and given the option to sit at a table, chill at the bar or sit on the comfy couches. The bar took it orders and made our drinks, we chilled on the couches and had a great time. When we left, we were thanked for visiting. I will definitely be back!

Review №97

2022-07-03 05:59:57

Review of brunch/restaurant/rooftop not the hotel:great customer service, ample parking. but the food was wayyy overpriced given how bland it was and how…unimaginative it was too tbh. breakfast burrito has no veggies/pico or color to it, just a boring beige/bland filling of eggs, potatoes, and cheese. for $16 i expect more. the eggs Benedict were also mediocre…no acidity to the sauce or overall dish. it just felt very watered down. for $21 i felt very ripped off. not to mention a mimosa that wasn’t even fully filled costing another $16. with mandatory 18% gratuity for ANY size party, the bill came to a ridiculous $77. for TWO people. the rooftop views were as uneventful and medicore as the food, there was no music playing, no mood.i’m really not understanding the premium they’re charging for such a subpar experience. dont get me wrong, im happy to pay a lot to get a lot. but not to feel ripped off. definitely off my list for any future meals.

Review №98

2022-06-25 19:26:08

This review is about a planned dining experience that my 8 of my friends and I threw for my friends semi-surprise birthday night out last weekend. I really wanted to love this place and experience - and maybe this sounds bad - but this groups expectations are pretty low lol. We just wanted a normal, fun dining evening. No serious frills...and it still fell flat. Especially considering the amount of times I had to contact the staff ahead of time to explain that it was a birthday and the birthday girl had dietary estrictions. I began the reservation process about a month in advance... not knowing it would be a process (lol).Whenever I was lucky enough to get someone from the restaurant on the phone (they usually didnt answer, so Id have to go through the hotel front desk), they were very nice and seemed accommodating. The manager specifically was very accepting and reassuring that the kitchen was used to restructions (its LA, duh :)) and the kitchen would make anything work for our guest of honor. And that shed get a perfect little birthday dessert! I believe I had 6 calls with the restaurant leading up.Fast forward to the night of. We were sat at a beautiful corner table. Hostess was somewhat shrill, but no worries. Unfortunately, the server we had was ... yikes. Unwelcoming with no acknowledgement of our girl or our celebration as the manager said there would be. But honestly, that is fine. Everyone has different personalities...However, ordering was so ...awkward...as our server wouldnt allow our birthday girl to sub anything from their very limited menu (smaller than what was online). She was actually harsh about it.She got to me last, and as I was seated far from the birthday girl, I tried to whisper to our waitress about what the manager and I discussed multiple times, that it was a birthday, the kitchen is supposed to accommodate...yadda yadda...This woman had no idea what I was talking about. Clearly, she didnt get the memo. Not her fault, I guess. Although if 9 women come in dressed up with a long standing reservation, its probably safe to assume there is something to celebrate. Hospitality isnt for everyone..I mentioned dessert is to be brought at the end, and she said we dont do dessert for free....Who said anything about it being free??Exhausting.I decided to consult with the host, who confirmed they had all of our notes, but took the blame for not communicating to the server. Mmmk. I just asked for it to be smooth sailing going forward and she confirmed it would be.It was not.Food was delicious! But it was brought at different times.Dessert never came. So I had to remind her again. Twice. She also made us order what we wanted, which wasnt the direction or the vibe. It was just bring out whatever she can eat.We were so happy to get out.Overall, mehhhh, disappointing experience. We had fun at the rooftop afterward - thank goodness! Especially for our friend, who really needed a good birthday outing.I cant in good faith say Id recommend this establishment, although it is probably good for a 2-top and a quick drink if youre already staying there.

Review №99

2018-06-23 22:00:46

Great place for roof top views of Hollywood. You have to put your name on a waitlist to get to the roof, and happy hour is only on the bottom floor bar, not the roof. The food was not outstanding but not bad at all. A place you have to go at least once. Really great vibe.

Review №100

2021-07-11 19:03:48

I didn’t like the boujee fries at all. However, the hospitality and customer service at the rooftop restaurant was amazing. I have pictures because I was hungover and didn’t feel like taking any. But my waiter saw that I was hungover and took really good care of me. At the downstairs bar, the bartenders were really nice.

Review №101

2018-09-03 21:13:56

The rooftop view is amazing. Food was great. I had the brussel sprouts and fried pork belly rice. They were so good. At first I was a bit hesitant due to the white bbq sauce they glaze them with, but it tasted more like a mayo based sauce. Service was great. I see why this place stays crowded. My next visit to LA I will try staying at the hotel.

Review №102

2021-06-23 23:30:57

Great ambience with a mixture of culture.. Beautiful All walks of life people.. Hotel.. Good size oval bar below at the front lobby.. With restaurant. Rooftop is all the talk with excellent views.. Excellent food.. Romantic breathtaking 360 views of greater downtown L.A and the surrounding city.. Awesome drinks.. Hot Melissa bartender 😍💞🙌👍 Along w other great bartenders to satisfy ur needs.sweet music.. To groove too.. With Managers as cool as they come.. Cant wait to come back..

Review №103

2022-08-19 19:14:14

Taste :4.2/5Environment: 4.4/5Service：4.2/5Open table only takes reservation in downstairs. Rooftop is first come first reserve ! Weekend waiting period around 45-60 mins . 90 mins per table . If they are not so busy . They won’t kick u out .Food and cocktails choices are limited .Food portion is not that big and a bit pricy but the vibe is pretty chill.One of Famous LGB place to hang out .🅿️street parking if you are lucky . Alternative is public parking $ 10/ per hour near by

Review №104

2021-05-01 02:06:27

Great food, great atmosphere, friendly staff. Music is a bit loud if you are trying to have a romantic dinner, but fun LA vibe. Great place to go for a fun night out. Get there early. 90 min table only.

Review №105

2020-09-05 05:32:34

Went for drinks on the rooftop bar on a Friday afternoon after work, the wait was about 30 min. During covid times they have rules. You must purchase at least one food item. We got the 5 cheese boujee mac, which was yummy, it has great flavor and was more than enough to share. To drink I had the endless summer which is the perfect refreshing drink worth its $18 price tag. The service was good and the views were great

Review №106

2016-09-06 20:55:57

Downstairs restaurant had great food & friendly staff. Happy hour deals were awesome!... Had I only stayed downstairs, I would have given 5 stars... But after waiting an hour for a table on the rooftop, I received a text saying that our table was ready. We took the elevator up to the roof and were then told that we werent waiting for a table for dinner, but just waiting to be able to hang out on the rooftop patio. Not only were we not given a table, as promised, but there was not even a seat at the bar open. It was busy, but many dining tables had nobody sitting at them. My girlfriend and I made the best out of it, took in the beautiful views, played a game of Foosball, & left 5 minutes later. Making our way to a much friendlier restaurant right around the corner, where we got an actual table to eat dinner. The upstairs & downstairs restaurants were night & day, as I wouldve given 5 stars to one and 1 star to the other, its a shame that they have to be under the same name.

Review №107

2018-07-19 11:32:03

I only went to the rooftop restaurant/bar. The atmosphere was really nice and you could see the Hollywood sign. I didnt particularly love our server, he honestly seemed a little drunk. He was wearing sunglasses the whole time and criticized me when I asked for a substitution. The portions are small, the food is just ok, and its overpriced. I got the salmon, and it was fine, nothing special. The poutine was also good, but really not worth the $18.

Review №108

2018-10-01 10:24:08

My partner and I stayed at the mama shelter la for 10 days in September 2018 and it was hands down the highlight of our trip after travelling from Chicago to Vegas and then ending up in La as our final destination. Our room was amazing, the location of the hotel could not have been any better as it was literally next door to Sunset Bulevard and Hollywood Boulevard! The staff were absolutely amazing and very helpful if you needed recommendations. The food was also fab! We ended up having breakfast there every morning and we miss it now we are back in England. Last of all the rooftop was an amazing addition to this hotel we loved chilling up there in the evening! Thank you mama shelter LA we can’t wait till we come back in the future!

Review №109

2021-10-25 14:45:26

Food was OK, rooftop drinks were good. However, we ordered an item from the menu and when the bill came the price was 35% more. They did not honor the price on the menu, which we wouldn’t have purchased at the “real” price.

Review №110

2019-06-08 16:52:02

Ive had lunch here before for my birthday during the week and it was lovely. This time I went for a friends birthday on a Wednesday evening around 7pm. Theres a wait to go on the rooftop lounge area so my daughter and I took a couple of photos for the gram and shared a mojito. After 20 min, it was our turn to go upstairs on the roof but they dont allow drinks from the bar downstairs so we had to finish our mojito fast (no problem- lol). We found a comfy spot with cute cushions by the bar. Great evening with great friends! Yummy food. Love the rooftop!

Review №111

2017-04-03 07:06:11

Love it there. We ate downstairs due to the long wait which was fine. Food was delicious. Love the table board games and the chalkboard ceiling. Drinks were great and strong. We went up to drink after. Drinks were still excellent. Played some more games and made some new friends. Overall a great night. Thinking of booking the place for my birthday this year!

Review №112

2022-03-23 22:13:57

Amazing rooftop house music party on Sunday with great music, views, drinks, food and a diverse crowd. I have yet to stay at the hotel but the staff there is always welcoming and courteous.

Review №113

2018-07-29 12:04:55

Artsy decoration. Fun quotes and illustration on the walls and even ceiling. I thought it would be at the rooftop but rooftop only for drinks.Has the spicy chicken and miso salmon. Both were delicious but the chicken portion is too big for 1 person... the salmon was a good portion, nicely cooked with lots of green on the side. Restaurant got a nice vibe too!

Review №114

2021-09-04 19:22:31

We were a party of 9 and had a waiting of 1-hour. We bought drinks from the bar downstairs which we couldn’t bring upstairs so we had to finish our drinks really fast when they called us. 4 of us who didn’t buy drinks from downstairs went up to sit in our table and order food until the rest of the company finish their drinks only to tell us upstairs that we cannot sit unless all the 9 of us are there.It was a cold night and we asked them to turn on the heater next to our table. We asked them 3-4 times and the heater never turned on.I give 2 stars because the truffle fries were good and the place is cute.

Review №115

2018-10-27 00:57:04

Pros:1.the location is great and the the interior is fun and is great for brunch and dinner.2. Amazing view, you can see the hollywood sign from your table3. The customer service is great, the manager welcomed us and he also offered us a complimentary fruit platter4. Great place for mamas :)Cons:1. The food was not actually great compared to the price. I paid around 27 just to get 5 small piece of meat and it was burnt.2. Portion of their other food was too small as well and priceyOverall, I would say it is good to try this place :)but don’t be hungry when u go there

Review №116

2021-10-24 19:06:57

Mama Shelter Los Angeles. Where do I start. It’s a Mecca of hip. I’m 54 years old and my travel mate, 62. We came to see X at The Greek and didn’t want to drive home knowing full well we were going to cocktail. I love finding our hotels so I set out to do my part in our little weekend, music excursion. I found Mama! Lordy Lordy, I found MAMA!!!! 🙌🏽🤘🏽 We are pretty progressive people and old punk rockers so we loved the free, fun and eclectic vibe.The employees are super fun and sweet. The hiring manager has done a bang up job in making sure every personality and culture is represented.The beds are phenomenal!!!! I’m here with a broken arm and the bed is soooo appreciated.The rooms are on the smaller side but so what! I’m not looking for palatial, I’m looking for comfort and great food and good energy. Mama delivers.It’s location is primo! Wow! Danny Trejo’s taco joint is walking distance!!!! (Go!)Rooftop is gorgeous! Great food and different menu.This hotel is priced for exactly what they offer. EVERY THING!I love you, Mama ❤️This relationship is only starting!

Review №117

2017-01-17 17:11:50

This quirky bar is a must visit if youre looking for a fun place to grab a drink. We visited the rooftop and restaurant (did not visit the hotel). The views from the rooftop are great and there are outlets everywhere if you need to charge your phone. The drink prices, however, are on the high end (Im from the east coast where drinks are way cheaper). When we arrived, there was a game of trivia happening at the bar and everyone seemed to be having a great time.

Review №118

2021-11-12 21:08:50

Stopped by for a drink and a snack before the van gogh exhibit. Delicious drinks! About 15 and 18 for our drinks each tried the endgame pictured here and a sunshine mule. Had the boujiee fries. Too over fried and crispy with the end of fries so def not worth the cost but the special sauce was delicious! The ambience is beautiful and a must visit as a tourist. Would come back to try the food!

Review №119

2018-07-26 06:35:40

Super hip Hotel with the best and most comfortable bed i ever slept in. All the Stuff are so nice and friendly and the rooftop is also a thing of beauty with a wonderful view. When i am in LA again i would not go to another Hotel even when its a 5 Star luxus Hotel. Its really a place to be, even the locals love the restaurant and the rooftop. I loved every bit of my stay!

Review №120

2021-10-10 02:30:35

(My review will make more sense if you have read others on Google or TripAdvisor)This is a very characterful hotel and definitely more for younger generations. Everything in this hotel expressed playfulness (front desk is nestled between a bar and a restaurant, for instance), which worked absolutely well for me.Everything about the room is spot-on and does not even have a single piece of furniture that I don’t actually need for any reason (a drawer or a closet, for instance) which in turn gives so much free space in a small room. The friendly staff at the front desk and the restaurant interacted very casually, which may irritate some people, but I find it comfortable and relaxed.Their restaurant has very unique takes on ordinary foods. A bit expensive for the portion, but I liked the taste. They do charge 18% gratuity automatically, which is something I am not very used to, but I’ll let it slide.Note: On their website they said they don’t store your luggage or do laundry service due to COVID, but they have resumed the service and do offer them as of when I arrived.

Review №121

2021-08-25 05:48:42

I give 3 stars because of the bar downstairs. They offer regular drinks but don’t live up to good ole’ Mama Shelter name nor enhance your experience to have more than one drink. Kills your vibe when your having good energy. I almost wanna go to a different bar to wait while I get called to go upstairs. The rooftop bar tenders and staff we’re literally at a different level. But pre-gaming at the first floor is not an option anymore for me. By reading other comments on here about the bar downstairs confirms my cheap experience down there. I spent $400 here this weekend. The feeling was a regular bar with regular bartenders. So save your money for upstairs rooftop 😉. Ahorren su dinero y gasten en bebidas en la barra de abajo solo en la terraza. En la terraza si le sonríen a uno.

Review №122

2021-04-29 09:05:54

First thing this place has to take care of is their hostess attitude. Unprofessional, unfriendly...food was okay but not worth the money spent.Utensils and plates were dirty and oilish. Uncomfortable furniture and overall environment was not friendly like “hey we are already getting 18% of gratitude so no rush to serve you”I love to check cute places in LA and always feel when management takes good care of their customers but this one - please just dont even try. Disappointed and upset

Review №123

2018-07-23 01:47:08

We arrived for breakfast at the restaurant and the food was great. The waiter and hostess were very friendly and helpful. We followed breakfast with drinks at rooftop bar. The view was beautiful and seating was so comfortable . It got pretty crowded as hours passed. I will definitely go back. My only complaint was that drinks were not consistent. One girl made first round and they were great. Another guy made 2nd round and the same drink from 1st round was not strong at all 2nd time around. It was still good but not strong.

Review №124

2017-10-29 05:04:50

I visited and dined at this hotels Rooftop restaurant. Thanks to myself for being courageous to try a dining experience other than the ordinary, I enjoyed a night of dining under the stars on the very top of the hotel. Decent food at very reasonable price. Theres also a bar. Tourists visiting Hollowed may enjoy this rooftop restaurant as during the day they Will see the Hollywood sign while munching delicious food.

Review №125

2022-04-04 06:01:34

Hello MangamantYesterday we hade a dinner reservation for rooftop.but our table was not ready Soo we decided to get some drinks downstairs . After 15-20 minutes waiting finally someone took our orders then we had to wait more then 20 minutes for drinks when we asked to bartender what happened to our drinks he told us he supposed to be off Soo he is not on mood to make 🍹 drinks. He had a very bad vibe .I go out every week 1 toget rest not see unhappy people like him .Bad bad bad experience for downstairs bar . Thank you

Review №126

2021-10-17 17:10:41

Extremely disappointed in this Mama Shelter property in comparison to those I have stayed in in France (Lyon, Paris, and Marseille). All properties have the same concept hotel/bar/restaurant, but the LA property executes it poorly.Hotels dot com booking number 9181403402007 for reference. Note: I was coming from a long 17 hour overseas flight to visit LA, and was extremely jet-lagged.1. Hotel guests need to navigate a lobby area clogged with went shopping for my new Forever 21 outfit to wear out and party/mojito bros to access the 2 elevators up to the rooms. Only 1 elevator goes up to the rooftop, AFAIK, and in fact any wasted drunk non-guest can access the hotels other floors via this elevator. This led to one Friday evening of girls running up and down the 5th floor hallway YELLING AND THROWING THINGS for several hours. Luckily I did bring earplugs and was able to block the noise out for a while, nonetheless, that that even happened in unacceptable in a hotel of $250/night. Not even a question of we cant control our guests behavior. No, but you need to keep 100s of drunk people that pass through every night out of the paying hotel guest floors. They need to either hire security on every floor (not possible) or somehow otherwise limit the rooftop-only basic crowd to only the rooftop.2. On the Saturday I stayed coming back one evening to drop stuff off: once again, a huge crowd of basics clogging the lobby to access the rooftop elevator. I saw the clog up and asked if I could take the stairs up the 5 floors to the room (again unacceptable), and the reception person said I could, but I should note that someone had just VOMITED in the stairwell (this was like 9:30 pm so you see the level of basics amateur hour style) and even though it had been cleaned, there might be a lingering smell. Are you serious? Getting hotel guest priority access to the elevator to access my room was not offered to me.3. Unfortunately for me, my room was on the 5th floor which is the floor directly underneath the rooftop bar. Yes, the rooms windows are double-paned, but the ceiling and walls are not. With the music going on it was so so so loud and disturbing. Im not an early bird by any means, and am not some prudish teetotaler, but once again the barfy good time of the bar patrons are 1st consideration here over the hotel guests, who might need to do hotel-like things such as rest and sleep.4. Property has endured a lot of wear and tear, and Im guessing is an older property in the Mama Shelter chain. Not surprising given the partiers first, hotel guest last thing they have going on. Carpet in my room (508) was very worn down, though the room itself was very clean and the bed is comfortable. But weird thing, there is not even a cup in the room say if I wanted to have a drink of water, or use one to brush my teeth. Like all Mama Shelter properties, no coffee machine in the room to encourage you to come down and mingle (sure, right right....or spend more money on top of the $250 a night to sleep in a nightclub)? What if you just want to chill in your room in the morning naked or in your PJs? Theres free coffee downstairs but that wraps up pretty early. Even cheap hotels provide a coffee maker of some kind. Once again, a guests need is not a priority.5. Only 1 star given for the friendly staff.Cool hip overdone decor can only get you so far, until you actually have to provide a basic decent hotel environment. The only hip people here are the staff, the rooftop bar guests are just hoping to maybe get a whiff on their Forever 21 sequin halters to take home with them later.The hotel needs to decide what they are. Are you a hotel that is going to provide the basic number one service a hotel should: a restful environment to rest after busy full days. Or a bar nightclub? The two so close together is not working.I will probably just get some canned corporate response, or none at all. I wont be staying in a Mama Shelter property again, however. In the meantime, I get to eat a $1400 lesson in bad hotel management.

Review №127

2019-08-10 23:14:58

Id love to leave this place a wonderful review. After all, the view is marvelous, the drinks are great. But for some reason, you cant take food and drinks up or down. If this was better communicated prior to us buying anything maybe Id tolerate it but frankly its an outrageous stipulation that I cant take a $5 ginger beer up with me if I bought it at the bar downstairs. Highly frustrating. Im not in a rush to come back.

Review №128

2017-09-26 00:33:54

The rooftop restaurant and bar space is beautiful. Its a great spot with 360 degree views of Hollywood. It attracts a hip and diverse crowd. I went for a drink and appetizers on a sunday late afternoon. Around us people were having birthday get togethers, work lunch, and just hanging out in the lounge area drinking. Very chill and causal space to have a good time with a group or have fun one on one. Service felt a bit slow as we had to flag down a server more than once. And an order of fries took quite a while to arrive. Overall, its a great spot that I will be checking out again.

Review №129

2017-05-12 23:33:28

Couldnt be happier! Great food and drinks along with exceptional service! Id recommend eating downstairs and going to the rooftop for dessert and an extra drink (or two) to enjoy the view. Good place for friends and an even better place to bring a date. Its a must-go if youre already in the area and should be on your list if youre looking to check out the Hollywood scene.

Review №130

2019-02-20 16:13:02

Mama shelter has a great chill ambiance. The rooftop with its chill, boho setup is a great spot to take friends/family whom are visiting. Getting a spot up there for brunch is difficult if you dont plan ahead. But Ive been here in the morning and at night. Every person whom Ive brought here has loved it. I usually just go for the vibe and drinks, but I actually ordered food at the bar downstairs this time. We ordered fries, wings, and meatballs with the dreamy blue-eyed bartender lol. I definitely will always recommend this place, and it will always be a go-to spot for me if im in the area.

Review №131

2022-05-30 03:00:35

As a black male from Houston, tx this food is garbage. I’m going to keep it real honest. No seasoning don’t let anyone hype this place up. Pure trash . Salmon trash, dry no seasoning. Half chicken dry no seasoning . The only reason why I ate it is because my pride wouldn’t let me spend $150 and not finish the overpriced food .I hear downstairs and rooftop are completely different

Review №132

2024-01-01 05:10:29

Go there only if you enjoy to be ignored. Rude waitress. We left after 31 minutes of waiting.. unbelievable

Review №133

2022-07-10 05:25:51

This was the cutest boutique hotel and we loved it. Loved the funky concept of the room and the masks in the room. Love the rooftop bar and the drinks. The sunset views are SUNsational also. The lobby is also so eclectic

Review №134

2019-03-14 05:44:12

The hotel is a hip and trendy hotel located in the heart of Hollywood within walking distance to many local hotspots, restaurants and other destinations.The rooms are well appointed and although small - they are sized just right. The bathrooms are high end marble and subway tile with standalone shower with rain shower and wand. Lighting is hip / neat in the rooms which gives off a great vibe. The beds are ultra comfortable and you will get a great nights sleep. Room thermostat works well too. My room was the back mama but being in 4th floor I had a nice view of downtown LA and the general area.The hotel does have a roof top bar that serves drinks. Nice views and seating. There is a bar / play area on first floor as well a small business area with computers and a restaurant open for breakfast, lunch and dinner. Breakfast was great. Dinner on the other hand was outstanding. Complements to the chef - who really knows flavors and tastes and delivers exactly that.All in all great stay. It would have been 5 stars if the hotel rooms had better windows, so not having to hear people talking on roof top bar where voices carry far. Also, while the hotel caters to younger guests some of them seem to be inexperienced with staying in a hotel - carrying on in hallways, being loud and obnoxious in their rooms where the walls seem to be very thin and you can hear everything. There should be signs posted reminding those that carry on past a decent time when noise should be kept to a minimum for everyone’s sake. I’d likely not stay here again when traveling on business.

Review №135

2018-02-16 00:49:44

This is such a hole in the wall hotel and you would never think that the rooms are so cute but it’s literally the perfect boutique hotel!!! They have GREAT service and their rooftop has amazing views. Their restaurant has a great selection of really yummy food as well. The downstairs is actually a bar, restaurant, and the lobby! How crazy!

Review №136

2021-08-22 14:20:10

FYI : If youre planning on going upstairs for drinks dont order drinks downstairs. I had to chug my drink because I wasnt allowed to take it upstairs. (Minus half a star) They allow 10 mins from when they text you to finish the drink before getting kicked off the waitlist. (Minus half a star)You need to check in with the host to go to the rooftop. Depending on the wait you are put on a waitlist and they send you a text. The rooftop vibe was nice. Drinks were good.

Review №137

2018-07-14 17:34:40

Food was delicious, service was prompt and friendly, and the view was unbeatable. The day we went, the elevator was out of service, which was a bit of an inconvenience, but it didnt stop us from getting to the rooftop. My only real complaint is that the prices seemed to be a bit disproportionately high for the experience. As tasty as my burger was, Im not sure if it was $20 good.

Review №138

2022-04-12 00:28:40

We had a great stay here! We even decided to stay an extra day! There is a rooftop bar/ restaurant with music on Sunday nights & comedian shows on Tuesday & Thursday! There is also a restaurant & bar on the main floor. The Tommie hotel next door also has a rooftop bar called Desert 5 Spot open Wed-Sat with country, hippie, & rock n roll! It is a 10min walk to several vegan restaurants (DL the Happy Cow app) & Hollywood Blvd. Since it does have partying going on at the hotel, we always sleep with white noise on the BT speaker (we actually do this at all hotels just to be safe hehe). They are pet friendly +fee, off site protected parking +fee, & wonderful staff!

Review №139

2017-07-22 23:02:44

Hung out for happy hour on the roof top bar at 6pm on a weeknighy. Definitely need reservations, the place gets busy fast. The views and eclectic crowd are great background for the best cocktails and bistro food. Their 3 amigos cocktail is my favorite... Mezcal, oranges, and jalapeno... Its sweet smoky and spicy...

Review №140

2020-09-25 06:46:43

The wait was very long, food was over priced, and the manager was extremely rude. This was my first stop in LA since I heard the roof top was nice but the service was terrible. My waitress was sweet but I hate she works under someone so rude. The manager was extremely rude and I will never come back. Also be aware that if you have a party of 7 that the checks can’t be split in more than 4 ways. So the manager told us to figure it out. Can you say rude, I am so over this place and would never comeback or recommend it to anyone.

Review №141

2021-07-20 03:44:16

It was nice! We sat rooftop and had some drinks. It was a hot and humid day so the breeze felt nice up there. The only thing that was kind of unsatisfactory was the music was so loud and we were placed right next to the speaker which was literally in our ear.

Review №142

2021-08-04 07:22:13

Love this chic casual rooftop restaurant with a view of the Hollywood Hills and Hollywood sign. menu is small but has enough to satisfy everyone (vegan options are good). but youre probably coming here for drinks, and LA evening vibe..

Review №143

2017-02-12 13:31:25

This adorable and risque hotel and restaurant in Hollywood is truly a hidden gem. When we arrived we were seated promptly and a funky, comfortable dining area. The staff were all extremely helpful, pleasant, and skilled. The drinks are phenomenal and the food, though, understandably slightly more costly than standard diner fare, is well presented, substantial, complex and cohesive. I will be going to Mamas Shelter many more times.

Review №144

2022-06-01 02:06:35

We walked into the restaurant and no one was at the hostess stand. After waiting several minutes, we approached the front desk. The woman there said we could “sit whenever we wanted” and a server would take care of us. We sat at a four top for no other reason than there were 20+ tables open because there was exactly ONE other diner in the restaurant besides us. After a few minutes, a guy came by and rudely informed us that we needed to move to a two top if we were dining in. We did but we’re annoyed because again, no one was in the restaurant. The service after that was okay as was the food. By the time we left, only two other tables had been filled. Glad we moved for no reason. I wouldn’t go back based on this experience.

Review №145

2021-04-20 04:30:45

Amazing ambiance vibe and trendy spot at mamas rooftop .the drinks were great. Old Cuban is highly recommended. The bujee mac and cheese was incredibly rich and instantly made me wanted to cuddle in a corner and take a nap

Review №146

2021-11-22 20:00:29

We were looking forward to eating at Mama Shelter’s after seeing Hamilton, but we never got the chance. I booked my reservation through Open Table for 9:45 pm. I prefer to call restaurants to make reservations but when I called the automated answering did not give me the option to talk to a person and said to book through Open Table. When we got there (and already paid $20 to park) we were told that the kitchen closed at 9:00. They did not seem to care at all about the error in their reservation system and just shrugged it off. They were not helpful in suggesting other restaurants nearby. The bar on the roof was still open, but they would not let us up there either. We left very disappointed and hungry. Not a good ending to the night.

Review №147

2019-12-13 07:05:43

Havent stayed here, but, the rooftop bar and restaurant are a must if youre staying there or not. The views, the setting, and the foosball tables makes it unique and awesome. If youre going to a night at Hollywood Bowl, pregame here. Love it!

Review №148

2019-11-17 23:17:21

Trendy hotel that attracts tonnes of party goers on weekends to its much famed lobby and rooftop bars. The music spills over to rooms on the 2nd floor as the evening progresses. The service is nice overall at the reception and with housekeeping. The rooms are comfortable but the bathrooms are tiny. There is an iMac in the room instead of a TV on which you can access TV and Netflix etc but the screen size doesnt work given the distance from the bed. The soundproofing in the room is poor as well. If you can tolerate, enjoy (or ignore) a bit of noise and overcrowding on the weekends for a few hours - this is a nice, trendy hotel to experience. The food served in the restaurant was great (there is no room service). And yeah, the fame of preparing the worst old fashioned Ive ever had goes to the bartender here on the ground floor. Perhaps the wrong drink to order at this trendy establishment.

Review №149

2021-08-17 06:02:58

We came here during Covid-19 and it was the rooftop open only. Masks were required when walking between tables but not at the table itself. The food was good and the drinks on point. I knocked off one start because of the small portions of the food relative to the price. Otherwise, its a nice place and atmosphere. Highly recommend, especially during Covid-19 when not many places are open late at night.

Review №150

2021-10-28 22:43:38

This is a fantastic rooftop bar, great drinks, solid service and a nice atmosphere. That said, it takes a while to get into this place and its kind of expensive, so if youre coming on a weekend you might have a couple hour wait to get in.

Review №151

2016-05-24 22:17:55

The rooms are decorated awesome with great amenities. They are really quiet, and the staff is super friendly. There is a restaurant, bar, and cafe all in the lobby. The rooftop patio is one of the best Ive seen with lounge seating and tables with an AMAZINGLY view of downtown and the Hollywood sign.

Review №152

2023-10-30 07:01:36

We came for brunch and got the pancakes and fried rice. Food was ok, nothing super special but tasted decent.

Review №153

2018-05-15 02:37:14

One of the best rooftops in Hollywood, if not all of LA. Delicious cocktails, and decent food. This is a must visit place if youre stopping in Hollywood, or out for some fun. The rooftop is why youd visit. The bar and restaurant downstairs are Ok, but theres better food to be found. This place packs up with a good crowd on almost any sunny afternoon.

Review №154

2022-10-13 21:48:09

The service was horrible. We sat at the bar for an hour and 30 minutes waiting for our table to be ready and still took forever to get a drink. We ordered food at the bar and it was cold when it got to us. The bartenders arent very friendly either. When we finally got to our table we were greated with water and 30 minutes went by and NO one every came to take our order. My friend and I ended up leaving.

Review №155

2020-10-17 20:53:21

I must say if you value your health, think again before going to this place. 2 days ago I went there, it seemed nice with the rooftop. We ordered fish&chips with a friend of mine. When I went home, I started feeling dizzy. My friend also had the same symptoms. We could not stop throwing out until the next day afternoon. It is obvious that we got food poisoning from the fish, which shows they either serve old fish, or they defrost & freeze the fish multiple times. I hope this review is helpful for other people who don’t want to risk their health especially when there is a global pandemic going on, making it super risky to even visit a hospital.

Review №156

2022-12-18 17:45:40

Never stayed there because I live nearby but love going to the rooftop. Call me the angel of Hollywood! Love people and Im treated so well there. Thank you for your kindness! Victoria

Review №157

2021-09-04 15:02:42

I liked the vibe of this place, food and drinks prices were reasonable. It’s very well decorated, particularly the rooftop bar and has a nice but not too comprehensive selection of food items. It’s a place to dress well and you’ll enjoy it even more!

Review №158

2019-08-26 20:49:54

Fun funky nice sized rooms.Trendy rooftop bar with a view.Cozy restaurant with high quality healthy food options. Couple the above with a warmand friendly staff making my stay enjoyable. Definitely worth a repeat visit in the future.

Review №159

2021-08-04 15:49:46

OMG the design!! Coolest spot we have ever stayed! Not your normal hotel!! Rooftop lounge is amazing and the staff is awesome! Funky New place to stay in LA every time!

Review №160

2022-06-12 22:11:52

Food was great, good view, but they have complete control over who goes up to the roof and they choose to let up twice as many people as the staff can handle. Expect to wait about 20 minutes for a drink.

Review №161

2023-10-23 17:39:05

Food was delicious enjoyed the restaurant atmosphere

Review №162

2020-02-08 19:52:18

This is one of my favorite places to take out of town visitors for a nice rooftop drink. Sure the prices are a bit steep, but you get what you pay for. The view is pretty nice; you get to see downtown LA as well as the Hollywood sign. It can be difficult to actually get upstairs on Friday - Sunday. You simply put your name down on the waitlist and they will text you when ready.I have actually never eaten here so I cannot vouch for the food. The Pinot Noir and the butterfly pea cocktail is my favorite. There are not many places who call pull off a butterfly pea, and this place simply kills it with the presentation and taste.If you can manage to snag a seat in the lounge area with blankets and loungers, youll be guaranteed to have a great relaxing time !

Review №163

2021-05-18 03:17:33

Absolutely love this place! Roof top over looking Hollywood hills and Downtown LA. The drinks are worth the money! Amazing food. Just great little roof top. Will be going back.

Review №164

2019-09-09 06:30:02

Love the place, the vibe, the views... and the food was pretty good. Definitely on the more expensive side but worth it if youre there for the experience. Especially, since its in Hollywood. This food was shared between two average appetite girls and I bought a $14 cocktail. All in all it was over $70. Parking is a pain (its Hollywood) but I was lucky to get free metered parking on the street because someone paid it forward and it was free parking after 8pm. Otherwise, Id suggest $12 valet or one of the walking distance parking lots.

Review №165

2021-05-23 02:44:26

The food and drink were good. The wait was not worth it. After calling ahead and being told the wait for 1 person was no more than 30-45 mins. I was overly surprised when it took a little of 2hrs to be seated and then was placed in the back, where it was very cold at the one table with no heat lamps by it. I went as a celebration for graduation and regret it. Ended up leave immediately after 1 drink and appetizer.

Review №166

2017-09-18 05:17:05

Amazing atmosphere and even better views. The food was amazing and very tasteful. There are different sitting areas to choose from. To get to the top roof you have to go all the way into the place and take the elevator. So worth it!

Review №167

2018-08-11 07:17:35

Its loud, crowded, the waiter did not pour our wine, very ignorant about service. I would not recommend this place. Dirty bathrooms and not well maintained.The roof top furniture had stains and dirty.. limited beer selection,,The food was good and had flavor but can be better.Theres better places..

Review №168

2018-05-17 04:29:14

What a horrible experience. Worst staff ever that worked at The elevators to go to the roof top. The only saving grace was the decent food and the bartenders downstairs. We got such an attitude from them after waiting for over 45 minutes for a table. The girl who refused to tell me get name was also drinking while she was working which isnt the best policy. She may treat customers better if she was sober.

Review №169

2018-07-28 13:55:44

Love the hotel! Very unique and original. Clean, quiet, very very friendly staff and helpful. There is a rooftop bar restaurant w great views of the city and the restaurant downstairs in lobby is also nice. Will stay here again when i come back to LA.

Review №170

2019-04-15 23:11:30

This is a trendy, tasty bar/restaurant.Downstairs theres a bar, waiting area and table service. The bar (music) is LOUD, so dont come here for a romantic dinner unless youre headed to the rooftop.Seating for the rooftop is limited, so get here early. The rooftop has table service, a bar and lounge areas with chairs as well as couches.Theres a limited menu, but that allows them to really succeed at each dish; the guac and chips, however, are amazing!!!

Review №171

2019-07-27 15:00:07

Spacious downstairs bar and lively rooftop bar with craft cocktails and some decent food options. Good views and attractive people. The rooftop was packed on a Monday night, definitely recommended reservations.

Review №172

2022-07-19 06:06:09

From the rooftop, great view of the Hollywood Hills, good signature cocktails (Mama Got Fired) We really enjoyed the Salt & Pepper Shrimp appetizer, short rib tacos and baby back ribs.

Review №173

2016-09-14 20:25:30

Really nice food steak i had was cooked really well and my mrs liked her gnocchi .Rooms are a bit different but in a really nice way a bit refreshing actually not to be staying in the same old boring hotel room.They are clean as are the bathroom only complaint about the place is that $10 for a bottle of water in the restaurant is a bit steep but the food is reasonably priced besides. All in all a really nice place 😊

Review №174

2016-06-13 12:48:49

Overall, my stay was pleasant, but they lost a star because of the lack of public parking and the noise level in the restaurant and outside the hotel at night. Theres only street parking or valet but the street parking is horrible. The restaurant/bar was so loud I had to scream so that the person checking me in could hear me and even then it took several attempts before she could do it. I was also woken up several times at night by blaring car alarms people slamming hotel doors, but thats not really the hotels fault. But the staff was lovely and the room was clean and comfortable although the shower did leak water into the bathroom floor.

Review №175

2018-06-08 22:37:57

I visited the rooftop restaurant for an evening event. The rooftop is amazing! The views are great and they have really comfortable lounging areas and a nice bar. The food was delicious and the Mamas Boujee Fries are to die for!!

Review №176

2018-08-12 16:42:15

Staff could not have been nicer both at front desk and in the bar restaurant. Food was delicious, interesting flavors, came out quickly and presented beautifully. Our room was clean, quiet, comfortable, and loved all the creative touches.

Review №177

2021-04-27 00:32:45

Came to Mama Shelter with a couple of friends on a after business day.Rooftop was incredible, probably one of the best views of The Hollywood Hills as a whole. Saw the Hollywood Sign from up on top. We went during daylight and it was gorgeous! I could only imagine what it looks like at night.GREETED BY the most amazing person, TOPHER JORDAN. UHM great!! Iconically started our whole experience with positive vibes, energy, love and the appreciation of the whole business in itself. It made us completely forget the outside world. THANK YOU Topher for being such a breath of fresh air.Got to the table and had the most wonderful server BROOKE, understood how to read the table while having fun at the same time. It made us enjoy the whole experience to get more food and drinks. Brooke made it possible to have no worries, but to enjoy each others company at the table. Uplifted all of our spirits.PHIL, I believe was the manager on duty. Phil made us feel at home, made it feel like we didnt have to ask for anything, it would already have been brought to us. GREAT energy, an energy that wrapped all three of them as a perfect combo. Phil was on top of getting everyone what they needed to be as happy as they could be. The whole energy on the rooftop was incredible, there was love, felt a togetherness that I have, as most, not felt in a very long time.TO TOP IT OFF. FOOD WAS EVERYTHING. So so so good. we ordered 6 plates, every single one was delicious. So if you are wondering about the food, do not worry Mama Shelter HAS IT!Overall, yes to the yes we will all be back, I will be continuing my recommendation of my fellow friends, family and acquaintances to come try out this location. Thank you again to all three of them for making our experiences so wonderful. & thanks for putting some smiles on our faces, its been a rough year, we needed it.

Review №178

2020-08-15 20:14:48

Came to celebrate my girls birthday and we put our name down at 8pm and they told us it would be 1 - 1:30 hour wait even though there was only about 6 people outside. So we went down the street to dream/ the highlight room which was another rooftop bar and got in around 20 minutes, with a much better view, although a bit pricier we decided to wait it out. 2 hours later, our spot in line kept fluctuating from 5 to 6 to 7 to 8 and going up, so we stayed until the highlight room closed, and went to Mamas after, only to see our spot in line hadnt moved after an hour! I went to speak to the door man and he said that there were some other parties with priorities, so I guess that makes it okay to turn down other paying business instead of their friends who are getting discounts on their food and drinks and not paying full price like us. We witnessed the door man/bouncer be very rude and discriminating to a poor Latina girl with her group telling her shes better of going somewhere else and that theres plenty of bars in the area, and he doesnt know why shes complaining so much. She was also waiting in line, watching as other people got in before her and couldnt keep her mouth shut which I fully understand. When they left they noticed other people were sick of waiting so they rushed us in as there was magically more room for us to go in. We ordered a drink and left promptly as the drinks were sloppily mixed, the Moscow mule I ordered appeared to be more ginger beer than anything and my girls vodka pineapple was skimped on in the vodka category. The staff was somewhat rude when we described our experiences and kinda just pushed us away into our table to just leave us there unattended.Safe to say i highly doubt well be coming back with all the bad experiences and the sub par drinks.

Review №179

2021-08-10 07:05:24

The rooftop experience:Food sub par, service sub par, server was rude and unprofessional, manager on duty 8/9 evening at the rooftop restaurant was responsive. Good place to go if you have low expectations but want a pretty view.

Review №180

2018-05-24 05:38:36

One of my favorite rooftops in L.A! Colorful interior with a great view, nice crowd and staff! And the food is yummy, especially their lax flatbread and special fries- and their rose sangria is amazing!! Its a must try!!

Review №181

2019-05-13 23:32:37

Cool rooftop bar and restaurant. Great for drinks on a sunny afternoon. Dont bother with the food - its not great and expensive ($20 for two tacos?!) . Be prepared to wait anywhere from 30 minutes to an hour and a half during busy times.

Review №182

2015-08-25 00:06:56

Good location. Beautiful rooms and lobby. Delicious food and drinks.Customer service was sadly the worst I have ever experienced.The valet was never at his post and we were constantly having to go off and find him. The person checking us in seemed un-knowledgable and unfriendly. The elevator was out the entire time, and we were on the 4th floor with a friend who has trouble walking. No apologies, or reassurances it would be up soon. The bartenders gave extremely poor service, even though there was 2 of them and only 6 people total at the bar. The list goes on and on. My heart breaks because Mama Shelter Paris is amazing and made my vacation even better. MS LA ruined my weekend. Maybe they will improve as it is open longer?

Review №183

2021-10-04 15:45:01

Only went to the 1st floor resturant. Ordered the chive waffle with whipped hollandaise, instead of hollandaise got an enormous pile of whipped butter that immediately melted creating a soggy, butter soaked waffle. Very limited menu of somewhat interesting food that is made moderately well for fairly high prices. What upset me most is the unexplained open food charge added to my bill and that a health benefit surcharge was added onto my bill without informing me. I feel deceived when that cost is tacked on at the end instead of included in the original price but I would of at least prefer if I was notified of it somehow. Other LA restaurants Ive been to have included a note about it on the bottom of the menu or informed me verbally before I receive my check, always telling me it can be removed if I were to request it.

Review №184

2021-07-27 14:07:22

The rooftop bar has great views and good food. The server we had disappeared halfway through our visit, we ended up having to be saved by another server working a different side of the bar.

Review №185

2022-10-18 18:42:23

Id list the restaurant services over the hotel, too. The room maintenance is poor. Its sad to think that a perfectly adequate SRO was converted into this fly-by-night boutique hotel. You doubt me? Look at the stains on the carpet in the hotel.

Review №186

2019-01-27 19:11:53

Service was not good, staff was weird. We had to ask for a waiter to come over after being there 15 minutes. They didnt really come to check on us and didnt get the orders right. They had weird commentary instead of just fixing it.Hangar steak was awesome! Food is a 5, service is a 2, so this was a 3.5 star experience.

Review №187

2017-06-10 17:33:19

Food and atmosphere were excellent, views were amazing, staff were great, and the Food was excellent not easy to do on a rooftop. and thankfully even the worst area for it, this place lacked the unnecessary pretentiousness that plagues most spots in the area. I highly recommend this experience.

Review №188

2020-01-23 06:14:18

Its such a fun place and delicious food. I will say that there is nothing royal about the royal burger its very very messy and has American cheese and the only thing bougie about the bougie fry upgrade is the price for the upgrade other than that wonderful ambiance, the burrata was fresh and the hummus was perfect! Usually I go upstairs but this time we were just looking to try some food.

Review №189

2019-06-21 19:13:03

This place immediately strikes me as a tourist trap, but it’s not the average trap. This is one that grows with the times. It tries so hard to be trendy and all inclusive by its decor and even down to how it’s servers dress and act. The air is wrapped in an air of superiority as it lauds over its pseudo celebrity status. They focus on their image so much they forget what is good food. This place is overrated and lackluster. Don’t waste your time.

Review №190

2021-08-09 21:37:41

We picked this place because it was dog friendly. We loved the food and the staff was so nice. We will definitely stay here again. Comfy beds, fab design in bathrooms. Everywhere you turn there is something cute and creative.

Review №191

2020-11-26 01:30:38

We sat on the rooftop dining deck. The food was seasoned well, nicely portioned, and of course great views. The service was great. I would highly recommend visiting and eating at the rooftop dining deck

Review №192

2018-05-23 07:05:35

Rooftop bar is amazing but they are only serving drinks... view is lovely... there are lots of heaters so if the weather is cold you wont feel cold... price are fair.For foods you have to go to 1st floor.

Review №193

2018-09-26 02:23:09

Something different... I liked it. The truffel fries are worth it. The other food is OK. I found it a little too overpriced and there is a long wait to get on the roof top. But its a great place to spend an evening and maybe the night at the mother hotel.

Review №194

2021-06-27 23:20:42

I would give zero if i could. Got there for brunch around 1pm and got added to the waitlist. Was told it would be an hour 45 wait which was fine for us. We ended up waiting over two hours, which again, we were happy to do for this place. BUT we were told that they were no longer seating people. We were not notified of this until i went up and asked the host. While we were deciding where to go next, we received a text that the table was ready. The host was confused and we had to ask the manager to let us up. Once we were finally at our table, they allowed the party who was let up 5 minutes before us and waited the same length as us to order brunch, but we could not. The lunch menu was not available until 4pm so all the only food item available was a burger. We were told we could also only be there for 90mins so if we waited the extra hour for the full menu, we would be rushed to finish. The only saving grace was our waiter who was super understanding and tried to advocate for us to get food after sticking it out and waiting so long. This would not have been a problem if they were just transparent about closing the waitlist before they stopped seating people. Absolute waste of time and we are leaving hungry.

Review №195

2018-08-03 15:35:52

I like this place because of their unique concept and set up. The restaurant is placed in a very nice atmosphere with its nice designs. Everyone who gets to visit this place has been so lucky and I am one of them. The foods as well are very delicious and so are their drinks. The staff are very entertaining and will really attend to their customers needs.

Review №196

2017-05-22 05:32:46

Spectacular views and interview vibe here. Lots of young professionals hang out here from 5-9 during the week. The perfect place to meet line minded individuals. Drinks are on the pricey side, but hey, youre in Hollywood and they serve em stiff!You can grab a bite on the rooftop but seats fill up fast, get here by 445 if you want a table on rooftop, an order of food is required to sit upstairs. There is also seating downstairs for a more traditional setting.During the evenings karoeke is offered, a 6 player fuseball table is also downstairs. This place is a must see if visiting Hollywood. I imagine it will be a crowded location once more word of it spreads.

Review №197

2021-06-19 03:40:33

The mamma shelter is a trendy rooftop restaurant and hotel. I put the word restaurant first because its what gets the most love. If your not in that trendy line of people waiting for a table then you might as well be ghost. Everytime I asked for something it was forgotten if they had it at all (they didnt have a menu to give me) the staff was in unattentive at best aloof at worst and I dont even understand why the restaurant was popular it was overpriced pretentious and tired.

Review №198

2021-09-06 20:00:07

Mama is NOT for Mamas. This is a see or be seen scene. All good. Bless all of you who are still playing the game. However, heres a tip to the ageist wait staff. Folks who are older than 40 tip better- you dont know because after 15 minutes of waiting, the two of us Mamas didnt even get water, but the IG ready tables got second cocktails and douchey dude on his phone with his therapy doodle, man-spreading across the restaurant got service and the waitresss number. Super happy to leave after not being served and to go to Connie and Teds 12 minutes away dripping with Cimarusti goodness. Ladies, if you are over 45 and actually look your age avoid this place- not sure how the food is, but certainly understand who matters in terms of patronage.

Review №199

2017-03-26 06:33:24

Great views from the rooftop bar, great service, and tasty food. They also have Foosball tables of varying sizes, checkers and backgammon tables. Only reason I wouldnt go back is the prices. Got two drinks and fries and paid $40.