Mail Center and More in Rancho Cucamonga

Review №1

2024-06-22 17:32:31

Only open 10a-2p on Saturday 6/22/2024. Opens 20mins late. No apology. Mislabeled packages with a clear name from the sender got labeled for another mailbox renter. Good thing I just paid for an entire year though, right? 🤦

Review №2

2023-06-27 01:17:51

Very inconvenient and unprofessional. I obtained this p.o. Box a year ago. I come from a distance and they are never available. Never here. I shouldnt have to call to ask if they are open during business hours. I have been by many times and either they close early or they are out on “an emergency”. They had a sign at the door stating theyd be back at 3, i waited an hour and was late to work because i needed my mail. A few months ago someone who wasnt me or even family (had they asked for id) all he did was give them my name and tell them he was there for my mail. They gave him my mail and that was it. I could have sued them but im not the person to do that. I didnt even receive any discount or anything for their discrepancy. Today i come to get my mail and arrive right at 6 (they changed their hours and i was unaware of it), the lady saw me (she was playing with a baby) and she didnt care to acknowledge me. Instead she went to the back room to hide. What is the point of a p.o. Box if i cant access my mail. Oh but be sure they will call you to make sure you renew and pay $200 to keep your box. I have had packages delayed or returned because they are never here to receive them.

Review №3

2022-07-12 17:45:48

Every since they changed ownership they are the worst customer service in the planet. It is very bad, there are attitude having people a tall lady with the blonde hair I asked a simple question she got so extremely sarcastic with me with witnesses and turned and said oh I wasn’t being sarcastic, the mail carrier even said she said that, but she was very sarcastic. I canceled my box a month ago because of their bad service I come here at 10 and one day and they’re closed - no longer can you go in after hours. I came back at about 1pm, I asked what time do you guys open? I was told at 10 she said oh we were here at 10 I said no but you weren’t I decided to cancel my service when they decided to add nine dollars for each additional name. now there is only one name in my household however my children’s name could come through there every now and then and they gonna charge me nine dollars and I said forget it.

Review №4

2021-05-18 03:03:40

Horrible experience. Came to pick up a uhaul to move some couches less than 15 miles round trip. The lock wouldnt open to get the key for the truck so we were given another truck to take. We did what we had to do in a little more than an hour and tried to return the truck. Thats when the fun began. Since it was after hours we had to complete the return online. When it came to inputting the mileage it wouldnt accept it. So after spending 2 hours on hold it finally got cleared up

Review №5

2022-03-05 00:41:29

I like their personality and how responsible they are.Owner and employers are very understanding people.Who can answer your questions something you don’t understand they will help you.Overall their service is reliable and trustworthy.

Review №6

2022-03-11 22:03:52

Awesome, quick and friendly service. So happy to know your close by. I really appreciated your knowledgeable help in getting my needs met.

Review №7

2018-01-25 19:08:49

I shipped a package from this place and it ended up at my house the very next day. When I came back to have it shipped to address I had written in under to: he tried to charge me for his mistake. Not going back.

Review №8

2021-07-26 23:50:13

AVOID THIS PLACE! Scammers! We pre-paid 3 years of mail box service in January. Now they are saying they never got payment.

Review №9

2022-03-05 22:45:09

Lori was amazing and very helpful. Best place for your shipping and mail needs!

Review №10

2022-03-05 01:48:43

Lori & Christina are really super nice. The perfect place to do your personal post office business