Lux Box Agency in Palm Desert

Review №1

2024-05-27 21:52:33

What a great house! Probably our favorite rental we’ve had in all of La Quinta/PGA West. The decor, furnishings, backyard etc. are all perfect. One of the most comfortable beds I’ve ever slept on as well. This is now our “go to” house for all future desert trips.

Review №2

2024-02-27 18:12:36

I booked through AirBNB for a major company event in La Quinta, and multiple days after booking, they canceled on me without any compensation! I would not rent from this agency/their short-term rentals, they do not follow through in their reservations and PAID rentals. Go with someone else - such as AirBNB - for your short-term rental needs!!

Review №3

2023-08-08 00:35:33

We booked a very last minute stay at the Sandpiper. It was a great unit! The property itself was spotless, fully stocked, well laid out and quiet with beautiful mountain views with two large usable patios. It was close to the pool and parking. The proximity to El Paseo was convenient to restaurants and shopping and was also very close to fabulous hiking. We loved it! Daniela with Lux Box Agency was wonderful to deal with. She was friendly and very efficient and followed up the next day to make sure we had everything we needed. Wed rent with Lux Box again and would also rent this suite again. Bravo! 5-Star rating!!

Review №4

2023-11-08 16:07:06

Had a wonderful stay at The Desert Charmer in Palm Springs! Beds were beyond comfortable, the home was beautifully designed and the location was perfect. Would definitely stay here again.

Review №5

2023-08-02 18:14:12

We love this place and have vacationed here for four straight years. The two casitas are perfect for giving the older kids a place of their own to allow them to sleep in as late as they want. Management is great, the condition of the property is great, and the neighborhood is convenient for a daily run to the store for provisions. Highly recommended!

Review №6

2023-10-30 17:51:52

The people at Lux Box agency were very helpful, timely with their instructions and available for questions.Our rental was beautiful, well equipped, clean and comfortable

Review №7

2021-05-27 01:31:14

Lacey was our agent with our move. She does not ever return texts or phone calls. She was 15 minutes late to the walkthrough when we moved in, then 30 minutes late to the walkthrough moving out. She was not efficient when we checked out, she stated everything was fine, and then continued to text us the next week asking questions that should have been completed at the walkthrough. Our moving out process was horrible and we ended up losing more than half of our deposit because of Lacey.

Review №8

2021-03-26 14:05:47

I would not recommend this establishment at all. It impossible to get a call back from the agent and the manager I spoke to. I have been trying for over a year now to get my deposit back. Which I confirmed in March of 2020. Still no check, or return call. I cannot get a hold of a single person who knows how to help. Don’t waste your time or your money like I did. If I could give them no stars I would.

Review №9

2021-03-26 16:42:33

Great customer service!