Lock & Leave Storage at Lake Forest in Lake Forest

Review №1

2024-05-21 03:21:25

This location has a great staff! I worked with Savino who is extremely helpful and friendly. This is the best storage facility that I have ever used. The smart app program makes entering, unlocking and locking a breeze. This place is hands down the best choice for storage.

Review №2

2024-05-01 04:47:46

This is by far the nicest storage facility I have ever rented a unit in. It’s clean, well lit, climate controlled, and secure. Savino provided excellent customer service, and I got the sense that he genuinely cares about the facility and the renters. I had been renting a storage unit from another company (P.S.), where the rent was more expensive and the customer bathroom was filthy. The restrooms here are immaculately clean and even smell nice! I wholeheartedly recommend Lock & Leave Storage.

Review №3

2024-01-31 22:59:29

Highly recommend this storage facility! We were greeted by Brent, Savino and James! All very nice and super upfront on giving us information and finding the best unit for us! Had many options of different size units, all very reasonably priced and all climate controlled!It is a super clean and secure facility! Very high tech with their app that allows you easy access to your unit as well as giving access to someone else if you so desire. The whole facility has a great security system and is under constant supervision!We were in n out of the facility within an hour! We found a good unit for us and they were super helpful in setting up the app on each of our phones as well as making sure we understood how to use it!There’s even delicious popcorn and coffee in the lobby!Cannot go wrong with choosing this storage facility!

Review №4

2024-04-25 15:58:30

This is by far the best storage unit facility Ive ever seen. Its extremely clean and well maintained, temperature inside is comfortable and cool, phone app is convenient. Brent specifically has been very helpful and gives fantastic customer service.

Review №5

2023-10-22 00:30:39

My first time renting a storage unit was great! Brent gave us 5 star service; he was professional and friendly. The smart features and the 10x7.5 are perfect for our needs. Facility is very clean. Highly recommend.

Review №6

2024-05-21 01:02:54

First time to rent a Storage service. Savino was the the associate who helped me went through the whole process. He is very knowledgeable sweet and helpful, explained as much as he could for my extra questions and concerns. Thanks a lot!

Review №7

2024-02-14 23:50:50

Lock & Leave storage has truly had such exceptional customer service. Often times storage facilities can be a drag along with moving but Lock & Leave has made my moving experience so much easier. Brent & Savino have helped me tremendously & had great recommendations to help get me in the right unit for me. The facility is very clean & has kept my storage unit secure and safe. Definitely high end storage with a great price. The discounts are awesome too! I recommend getting in contact with Savino & Brent, you will be in great hands and they will steer you in the right direction. Their hearts are truly out to help people.

Review №8

2024-04-25 17:05:40

This place is awesome and clean! The customer service was great and super easy to rent storage unit. Highly recommend this place. Ask for Brent, he will definitely take care of you.

Review №9

2024-03-16 22:23:50

At Lock and Leave, Brent, the manager, really made my day. He took a bunch of his time to show me around, walking me through the different units and breaking down the details so I could figure out exactly what I needed. It wasn’t just about showing me spaces; Brent made sure I got the right size and understood all the options. And he didn’t stop there; he really went the extra mile to help me out, making everything as smooth as possible. If you’re looking for storage, Lock and Leave is the place to go, and make sure you ask for Brent - he’s a huge help.

Review №10

2024-03-01 17:27:45

Great facility with great people. Everything is brand new and clean. I needed a pair of storage units for my furniture while Im between a move. They got me 2 units right near the door, setup the app on my phone and clearly explained everything.