Little Star Pediatric Urgent Care in Rancho Cucamonga
Categories
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Medical clinic
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Emergency care physician
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Emergency care service
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Urgent care center
Location on the map
Rancho Cucamonga, San Bernardino County, California, US
Phone: +1 909-483-0000
Site: https://littlestaruc.com/
Edit info
Site: https://littlestaruc.com/
Opening hours
- Monday:4:30–11 PM
- Tuesday:4:30–11 PM
- Wednesday:4:30–11 PM
- Thursday:4:30–11 PM
- Friday:4:30–11 PM
- Saturday:11 AM–7 PM
- Sunday:11 AM–7 PM
Total reviews rating 4.6
199 Reviews for Little Star Pediatric Urgent Care 2024:
Review №1
2024-03-11 17:34:05I brought my son into the clinic yesterday. The provider there PA Samantha, was amazing. She took the time to help my son get over his fear of being seen by the doctor, at least for this appointment. And she talked to him on his level. She also spoke kindly and knowledgeably to me about his current condition and treatment options and what to expect over the next few days. I have never left a Dr. visit more calm than after seeing her. She is worth the wait time and is a gem of a medical provider we are lucky to have her treating our little ones.
Review №2
2024-05-17 12:24:52I got double bill from them. I do paid them full at April 30 2024. I bring my son over there. And today 2 weeks after my visit I get mail from them that says I owed $140 which I already paid to them. I’m not using insurance. Definitely I will report this to California medical board. Let them know. Gather all my evidence and few google reviews which has problem with their billing departments. Stay away from this urgent care. I go to other urgent and never got double bill like this. If you read all the reviews this is not the first time they doing this to Patients.
Review №3
2024-03-30 02:36:02Unless you have 3-4 hours to wait then come. I use to recommend friends and family. There is no way I got here at 5:34 pm check in right away and get taken back to a room around 6:12 and still don’t get seen by the PA by 7:32 pm. Ask how much longer and there are still 2 patients ahead of me. Easily what an hour per patient. Ridiculous, if you’re that busy hire more nurses have to PAs on site at all times. Kids come in not feeling good and then have such long wait times. Second the genie in the bathroom completely full to the top
Review №4
2024-01-14 05:44:10Last year of May I brought my son in for urgent care services because he was complaining of ear pain. His regular doctors office didnt have a same day appointment and I have made several trips for urgent care services with my children here, Yes I am aware they are out of network but Ive never had issue before with the office or my insurance it always got covered. Now for some reason the office is charging my insurance as if it were a medical office visit when in fact it was an urgent care visit for an ear infection. Ive filed 3 claims and theyve all been denied!! They have records of previous visits that i always bring my children in for urgent care services. Now Im stuck with a $215.30 bill!! I really loved the care my children got here but after this I will no longer be bringing in my kids here.
Review №5
2024-02-26 18:05:58By appointment only is what I was told when I brought my sick kid there this morning. I was turned away. It should not be an urgent care sign If it is not urgent care. Its just another clinic. The hours posted on Google were they open at 9am, it does not say call 1st or make an appointment they are listed under urgent care. This is false advertisement. My kid is in the car throwing up and her ear hurt. Ive been here before and this is the 1st time I need to make an appointment???THIS is not an urgent care,
Review №6
2024-02-13 08:32:14After 3 hours, specifically told them which Walgreens to send my babies prescription to. When I arrived 30 min later to Walgreens they had not received the prescription. I gave it time. Yet, 2 hours later, turns out they sent it to cvs which was closed at time of checking out. Which is why I didn’t ask them to send it there! So now Walgreens cannot bill insurance because cvs filled my prescription! So much for driving to a 24 hr pharmacy, I cannot get my daughter’s prescription until morning. It is very frustrating seeing your child sick and now on top of that not being able to get the meds quickly after waiting so long at the urgent care. I just feel like they are so careless after all it’s not their kid sick right?
Review №7
2024-05-30 05:18:34The wait is ridiculous, I took my daughter in as a new patient and walked out after 3 hour wait. Theres nothing urgent about this place,they cleaned the room as soon as I walked out faster than they could update me or apologize for the long wait.
Review №8
2023-12-13 19:58:19Please do not take your sick kid here! It’s terrible as a parent to feel so helpless with a sick baby and to seek help and receive the treatment we did it should be unacceptable and wish no one to experience the same.We took our boy here over the weekend as his dr office was close- ran test and were sent home with little to no direction. They said they would call with results and never did. We kept calling for results of test and were given the run around. Clearly we understand it’s a busy time of year of sick little ones - however the lack of professionalism and customer service is unheard of.we never received a call with results and called back again! She gave us results of negative on all test and rudely hung up . His fever continued and he was not getting better. We seen his primary - and our boy had an EAR, an EYE and CHEST INFECTION!! How could Little Start Urgent Care not have seen this!! Please please don’t put your child through anything similar.
Review №9
2024-05-29 21:03:41I dont understand why you keep telling me that I owe money. I have told you more than once that I paid in cash. After I told you twice that I paid in cash, I went to the clinic and told the front desk about it in person. I also told her that I paid in cash. You wasted a lot of my time. Because of your carelessness and negligence, you caused me trouble.
Review №10
2023-11-28 03:05:13Whatever you do avoid this facility, even if you dont like Kindred Urgent it is still better than this place. Waiting In your car for up 5 hours its just not acceptable. We left after 2 hours and my grandson is still sick so now my daughter is back over there and its the same thing all over again. She even got there early. SHE has been almost gonna go in for almost 2 hours now but they take other people in first I guess the people that arent waiting in their cars. Apparently only one doctor and it is not good practice whether youre for kids or not I dont understand how you could do this to people and your billing is not transparent so get it together or close down .We seem to be suffering more with you open. I will definitely be reporting you to the medical board maybe they can figure out whats happening there.