Presentation on Map Reviews Nearby

Leslies in Moreno Valley

4.1 (58) 23965 Sunnymead Boulevard, Moreno Valley, CA 92553, United States

Categories

Swimming pool supply store
Swimming pool repair service

Location on the map

Moreno Valley, Riverside County, California, US

Phone: +1 951-242-8297
Site: https://lesliespool.com/location...

Opening hours

Monday:7 AM–6 PM
Tuesday:7 AM–6 PM
Wednesday:7 AM–6 PM
Thursday:7 AM–6 PM
Friday:7 AM–6 PM
Saturday:9 AM–5 PM
Sunday:10 AM–5 PM

Edit info

Total reviews rating 4.1

58 Reviews for Leslies 2024:

Review №1

2023-12-14 23:05:03

Store Manager Khans brilliance shines through in his exceptional expertise and dedication to customer service. His profound knowledge and unwavering assistance made my search for a trustworthy pool service expert a breeze. With a mere glimpse at the pictures I shared, he swiftly arranged a diagnostic and presented effective solutions. I am thrilled to invest in a new heater from Leslies and look forward to ongoing patronage at this outstanding store. Khan and his remarkable team have truly set a standard for unparalleled customer care that I cant wait to share with friends and pool-owning neighbors.

Review №2

2024-06-25 20:38:19

People at Leslies are very helpful knowledgeable

Review №3

2022-10-06 03:18:30

*Warning*- Do not purchase anything from this store or drop off equipment for repairs. They keep your parts under warranty and do not replace them so they can in turn charge you more at a later time. They will also tell you that they do not have any record of the work they have done on your equipment. The employee named Khan kept deflecting when I asked questions. The District Manager was also no help. We will see if their Corporate office is any different.

Review №4

2024-06-12 06:24:48

Super friendly customer service

Review №5

2023-04-12 12:45:16

They worked on my robotic pool cleaner and got it running, saving me hundreds of dollars.

Review №6

2020-06-14 02:41:11

First let me start off with, I am not sure where these negative comments are coming from. This store (and employees) has saved me time and money when it comes to my pool. Khan who is the store manager is VERY helpful and incredibly knowledgeable. He is my go to guy for any issue with my pool. The staff knows what they are talking about and are happy to help. I can always count on this store!

Review №7

2023-03-22 18:57:08

Visited Leslies pool pro today and the employee Libby was awesome she went above and beyond to hear me out so we can figure out what I needed she was really helpful.

Review №8

2022-05-21 17:36:51

WORST CUSTOMER SERVICE IN MORENO VALLEY!!!! From the young female at the cashier box to the manager Khan!! Your better off going to Pool World in San Bernardino!! I will take a drive before I deal with RUDE Pool store employees!

Review №9

2020-03-01 02:24:24

We do not live in Moreno Valley, in fact we have three Leslies closer to our home, but we make the trip to this Leslies over the others! They have a great supply of materials and the customer service is awesome! I would highly recommend this Leslies over any other pool supply place.

Review №10

2016-08-11 01:25:52

They tried to sell me a above ground vacuum, they told me it was the only vacuum that would do the job. Thank goodness I didnt buy it. I went home looked it up on Amazon, read the reviews which were horrible! I feel they were only trying to get rid of them because they were so bad.

Review №11

2021-08-23 20:39:14

100% agree with Jelli . That Oriental guy is absolutely horrible God forgive u ask a question because hes like what you dont know what was it . Dang man if I khew and was a expert I really doubt I would be here at Leslies asking for help . The funny thing is his name is Khan and is actually a Managers according to his name tag

Review №12

2023-10-21 15:18:01

Excellent customer service, very knowledgeable, highly recommended

Review №13

2021-06-05 03:30:17

The Oriental guy behind the counter was rude and condescending. I simply asked for a floaty and small chlorine tabs for a kids pool.He proceeded to tell me I would need to bring in a water sample so hed know what to prescribe..!? WHAT? I just stared at him and walked out. This was store on Sunnymead Blvd.I realized there was a store in Perris close to my house. I walked in, greeted by a nice young lady.She got me exactly what I needed and said if there anything else you need please stop back in!What a difference!

Review №14

2019-06-05 21:28:56

Khahn from Leslies Pool Moreno Valley was so beyond helpful with ordering us an above ground pool package for one of our beneficiaries. He was so knowledgeable and made what seemed like a difficult wish to fulfill so easy. He even came in on his day off because we wrote down the wrong date. THAT is serious customer service. The general manager, Ed was also awesome as he is the one that put us in contact with Kahn. If we ever need help with pool equipment, it will be totally worth the drive to Moreno Valley.

Review №15

2019-07-14 23:23:36

I was looking for a pool in many stores and all of them said they were out of stock cause is summer. But I found one in this place. The staff is very nice and gentle.

Review №16

2019-05-18 17:37:17

Understaffed, 0 concern for customer satisfaction, their main purpose is SALES, manager on site (Khan) very robotic and condescending, sadly due to changes in commerce this would be the next victim of e-commerce due to their upcharge and unwillingness to work with their customers. Leslies pools are by FAR the most expensive to buy equipment from, they also have big problems trying to retain employees, every other month they are training someone new.

Review №17

2016-06-03 16:13:12

Owner is rude my wife went in to buy pool supplies. Was ignored and she was the only one in the store.the owner treats his employees like crap..I feel the owner needs to learn people skills.this makes me angry just because you dont like your job dont take it out on everybody.

Review №18

2019-08-05 23:17:10

Main concern is their sales, not even considerate of your problem. Little Asian fellow tries to sell you on not buying what you need, along with just waving his hands like he really doesnt care.

Review №19

2019-07-09 04:28:57

Everything you need for pool supplies. They have been around for years and are a trusted source for advice on your pool or spa. Great staff willing to help with chlorine to pool accessories like Skimmers and nets.

Review №20

2016-05-03 16:47:02

Khanh is always very helpful. Best place to get liquid chlorine and acid. Twice as concentrated as what you will find at home depot or lowes.Definitely shop around for parts and hoses elsewhere though.

Review №21

2021-02-14 17:58:49

They are very knowledgeable, and give you great customer service. The prices are a little higher then others however I go here because they help with my pool issues.

Review №22

2016-12-17 20:58:12

Store manager Khan, and Christian are always helpful. Weve been coming here for 1 year, and they have taught us a lot.

Review №23

2024-01-04 03:03:17

Good customer service

Review №24

2020-05-22 23:15:16

Slow, they dont tell you want line to stand in to pay. I waited a long time to pay for something standing in a line that wasnt the right line and didnt get an apology. Poor customer service.

Review №25

2019-08-13 01:55:13

Perfect fit on my SofTub!Thanks

Review №26

2019-09-27 22:36:21

The employee was very helpful and really knew his stuff! My pool looked as good as the day I filled it!

Review №27

2020-06-08 16:48:15

Manager always helpful and knowledgable. Takes his time with every customer.

Review №28

2018-11-01 06:10:40

Great service, products are really pricey compared to amazon or eBay.

Review №29

2021-03-29 11:44:28

Very helpful staff. Always helpful in keeping my pool up to date.

Review №30

2019-06-18 20:14:22

Wonderful store. Great employees who know what they are talking about

Review №31

2019-04-14 14:54:32

I get all my supplies here..sales rep very experienced

Review №32

2021-02-14 05:23:25

Everyone here is extremely helpful. Being a new home and pool owner they answer all questions I have.

Review №33

2021-05-14 20:53:34

Got better service today I felt like I mattered when I walked in there

Review №34

2016-06-03 01:01:50

Huge selection of chemicals, equipment, toys, everything for my pool area. Staff is very friendly and knowledgeable, & FREE water analysis!

Review №35

2023-04-03 21:55:14

Lovely 100%satisfied with the service.

Review №36

2023-08-24 02:02:10

Always helpful and friendly!

Review №37

2020-07-03 07:17:00

Great info on how to fix your levels on my spa

Review №38

2019-07-31 05:00:56

No good costumers service... especially of ladys ...

Review №39

2021-06-17 23:41:50

Lazy worker tried lying to my face.

Review №40

2021-04-04 23:03:04

Nice, but expensive! Full line of supplies!

Review №41

2021-05-10 18:47:04

Expensive stuff. I would rather Oder online

Review №42

2020-07-12 16:31:11

Very rude employees at the one in Moval

Review №43

2019-11-12 06:00:53

Cat start the weekend without some algae eater

Review №44

2019-08-09 23:05:49

Friendly staff very informative

Review №45

2018-12-21 16:42:58

Great employees who care.

Review №46

2020-06-10 02:43:10

Everyone there is so nice!

Review №47

2019-05-07 17:07:53

Great selection of pool products

Review №48

2020-06-22 04:28:59

Great customer service

Review №49

2022-06-29 19:43:42

Is ok

Review №50

2019-12-14 07:49:42

Theyve got everything

Review №51

2018-05-14 21:30:38

All you ne ed

Review №52

2016-11-07 05:34:10

Great store

Review №53

2018-05-04 00:29:43

Great service

Review №54

2020-08-28 22:44:52

Too expensive

Review №55

2018-07-31 08:55:46

Pool supplies

Review №56

2024-07-05 05:08:13

Fast expedited service very helpful

Review №57

2019-06-09 01:46:46

Everything very economical

Review №58

2019-05-30 18:24:11

All