Presentation on Map Reviews Nearby

LensCrafters in Redondo Beach

4.6 (142) 1760 S Pacific Coast Hwy, Redondo Beach, CA 90277, United States

Categories

Optometrist
Sunglasses store

Location on the map

Redondo Beach, Los Angeles County, California, US

Phone: +1 310-540-2970
Site: https://local.lenscrafters.com/c...

Opening hours

Monday:9 AM–7 PM
Tuesday:9 AM–7 PM
Wednesday:9 AM–7 PM
Thursday:9 AM–7 PM
Friday:9 AM–7 PM
Saturday:9 AM–6 PM
Sunday:11 AM–5 PM

Edit info

Total reviews rating 4.6

142 Reviews for LensCrafters 2024:

Review №1

2024-07-01 16:43:43

Ive had multiple good experiences here - from the eye exam to ordering glasses. Team is very helpful and knowledgeable.

Review №2

2024-03-04 17:09:18

This store is awesome. Great selection and great service. Plus, they’re super helpful when odd things happen. My stepdaughter’s lens popped out while she was at school and we walked in and they fixed it up in a jiff. Fantastic!

Review №3

2024-05-16 00:57:07

Very kind and excellent customer service. Ivan, you are the best! Thanks so much and I will be back and referring friends. All the best!

Review №4

2024-02-14 23:22:51

Ivan is amazing! He has helped my mom with her glasses for a year now! Amazing team and locations! Highly recommend.

Review №5

2024-04-21 17:15:30

Im from out of town and broke my glasses. LensCrafters fixed my glasses in approximately 1 minute without waiting, cleaned them for me and would not take ANY money! Where does that ever happen anymore?! Thank you to the kind employee who restored my faith in humanity 🙏

Review №6

2024-02-19 17:03:01

Great selection of frames, friendly and knowledgeable staff. I have been here twice and they have nailed the prescriptions on two pairs of glasses. I would recommend it to anyone.

Review №7

2024-02-01 23:54:37

Sold me defective glasses that I could not see out of, then refused to fix them for me. This place sells shoddy glasses and will not rectify their awful product. Total rip-off. Beware and stay away. UPDATE: Owner has just responded with a website link to a mediator company that they claim will address my concern, when the mediator has already replied that the manager refuses to fix my glasses and wants me to pay for another pair again! Everyone here passes the buck and plays run-around, and the manager still refuses to fix my glasses. Shameful treatment of customers. STAY AWAY!

Review №8

2024-03-25 22:42:12

Great service, knowledgeable, and very helpful in fulfilling all my eyewear needs! I visit at least once a year and always find new frames.

Review №9

2024-07-02 00:15:16

Staff were knowledgeable, efficient, friendly. I got what I came for in a very pleasant environment.

Review №10

2023-12-11 15:19:30

I wouldnt recommend visiting this lens crafter location or consulting with the doctor, given my frustrating experience and the lack of understanding regarding medically necessary contact lenses. Look elsewhere for more competent and patient-focused eye care professionals in the South Bay. The doctor lacked understanding of medically necessary guidance, refusing to qualify me despite my spectacle prescription exceeding the threshold (and have been qualified 2 years straight prior). She failed to assist, citing concerns about reimbursement and implying the process would be costly. Fortunately, there are more professional doctors in the South Bay who comprehend the rules, and I was able to get through the process with a breeze.

Review №11

2024-02-24 00:44:18

Excellent service!!! I highly recommend this lenscrafters location bcuz of the friendliest staff nd experience they have every time i visit!! I absolutely love them! Thank you fam for the quick nd excellent service every time🌹✨

Review №12

2023-09-15 23:38:58

The staff is very professional and helpful. The company is an inviting clean comfortable place to sit and fill out paperwork.The exam by the Optometrist was excellent as well as the person taking measurement for the glasses. I would recommend any friend to this Optical Company.

Review №13

2024-01-19 20:42:22

Absolutely terrible experience, paid $500above for a Costa brand glasses, then due to poor quality. Missing nose pad, then cant get help from LensCrafters management. Never shop again,

Review №14

2023-06-22 01:28:07

This Lenscrafters has the best staff and customer service! They are always attentive, helpful, and conscientious! Weve been going there for a couple of years now for all our exam and glasses/contacts needs after wandering in on a whim to get a new eyeglass screw and having a great experience!

Review №15

2024-06-05 19:48:45

Employees should not be wearing mask those are for the sick hospital workers and Halloween. Im uncomfortable when I cannot hear them and see who they are !!! PERIOD !!!

Review №16

2024-04-06 19:16:44

Ivan was very accommodating and professional. He expertly fixed my lenses as if he were tying his own shoelaces. I left very satisfied. Thank you, Ivan and LensCrafters!

Review №17

2022-07-27 20:42:22

Frank was awesome. Very helpful. I wasn’t happy with the lenses the prescription was aligned correctly and I asked for it to be done old school. Manually, not with the electronic thing they use and he did it several times until I felt comfortable. Great customer service. If you can see him you can’t go wrong. Love my Ralph Lauren frames. Thanks Frank!

Review №18

2022-11-09 21:38:11

Dina was extremely professional and knowledgeable and was helpful in selecting frames for me to look at. My visit went quickly and efficiently and I appreciate it. My new glasses will arrive in two weeks or less. She also helped me insurance on an old pair that broke.

Review №19

2022-06-14 22:42:06

Had the best experience getting my progressive glasses at this location. Frank was helpful from the start and actually ended up picking the glasses that I ended up opting for. He has such knowledge of whats going to work for your face frame. Frank has an energetic aura and had me laughing the whole time. He was also kind enough to find the discounts that I qualified for which made my lenses a lot less than the original total. I appreciate not just his help but the customer care. If you go to this location be sure to let him help you, hes fantastic!

Review №20

2022-08-06 23:32:38

I go to this particular LensCrafters because of Frank, the manager. I’ve been working with him for a couple years and he’s always professional, customer service oriented and knowledgeable on insurance and what types of frames look good. I always ask for him when I go in.This time I saw a Dr Jennifer. First time I had talked with her. She was very pleasant, very compassionate and very knowledgeable on her job.

Review №21

2022-02-28 23:44:33

Catherine was exceptional! She was very knowledgeable and so helpful in working with me to choose the style of glasses that looked best for me. Also she had so much patience as I had some difficulty choosing. I am more than happy with my purchase and would recommend Catherine for your next pair of glasses!

Review №22

2024-05-10 22:29:46

They fixed my broken sunglasses in five minutes…. Free of charge !Nice people 💕

Review №23

2022-12-30 21:16:00

My visit was ah-mazing! The staff was friendly, professional, knowledgeable and helpful. They even helped me find a discount via my Vision plan that saved me 50% off on my glasses! The staff walked me through many options for my vision care. Absolutely top notch doctors and staff members, I strongly recommend this location to everyone who is looking for high quality, affordable eye care.

Review №24

2022-12-23 21:45:51

Dina at LensCrafters took the best care of me. From her caring phone conversation to the in store experience and fantastic one day turnaround on new glasses. I was so impressed ! Outstanding service!

Review №25

2021-11-12 21:11:57

Frank and his staff are amazing! Wow. Welcoming, prompt and enthusiastic to help!I highly recommend this store. Easy parking and clean!

Review №26

2022-09-04 23:34:41

I just had a wonderful experience with Ramiro in your Redondo Beach location. He’s not only friendly but also extremely knowledgeable. And he managed to have my eyeglasses ready in an hour! I would give him more than 5 stars if I could! He’s beyond awesome! Thanks, Ramiro! I don’t even live in this area and I would come back again just to give him more business. Highly recommended!

Review №27

2022-07-02 23:17:36

Decent selection of frames. Frank helped with figuring the best options utilizing my insurance and the 50% off, since I was purchasing basic and rx sunglasses. Very professional and patient 😌, since I asked him to recalculate and show me my different price options a few times. Great service overall.

Review №28

2022-05-15 16:26:08

Kat helped me pick out a great pair of glasses. She is such a great stylist and so patient and kind. I highly recommend this store if you need glasses.My glasses were ready same day.Amazing!

Review №29

2022-05-05 16:19:39

Krisjane is amazing at what she does. She was very helpful when conducting my eye exam and was kind and courteous every step of the way. She was also extremely patient when helping my dad and I pick glasses and helped us choose when we were torn between different pairs. I recommend this LensCrafters for their cleanliness and excellent service. Thank you Krisjane for your kindness and compassion during my visits!

Review №30

2022-02-27 04:26:56

Kris Jane was friendly, attentive and professional. She helped me look for a pair of glasses for both on and off work that were both comfortable and stylish, including ensuring they were cleaned and polished for immediate usage. I highly recommend going here for great service.

Review №31

2022-09-19 04:56:46

WOW! I had one of the best patient experiences here!! From the start, I was warmly greeted by all of the friendly staff and was seen fairly quickly! My tech, Kiana, who ran through various eye tests with me was super sweet and made the entire process feel super smooth! Not to mention, I was also able to easily make an eye exam appointment the day before my visit through their quick and easy-to-use website. I haven’t had much luck with many optometrists in the past, but I was fortunate enough to see Dr. Morikawa during my first visit here! She was the absolute sweetest and did a really thorough job. She didn’t make me feel like “just” another patient to be seen and throughout my eye exam I didn’t feel like I was rushed out of the exam room like most other doctor visits. Dr. Morikawa was very attentive to my growing eye concerns and took great care of me throughout my visit! Will def be coming back here for all of my eye care needs :)

Review №32

2022-04-02 01:35:56

Milena gave us an excellent experience overall!She was engaging and pleasant from our initial phone conversation. Once in the store, she was very knowledgeable and efficient throughout our interaction!Thank you very much!

Review №33

2021-08-23 20:26:08

I was greeted as soon as I entered the door and given immediate, efficient service each time I went (which was 3 times in 2 weeks). I was very impressed by Ramiro who made us feel at ease and gave us great customer service! A criticism I have of my experience is that I was scolded by an employee for trying on more than 10 glasses and placing them on the tray. I was not told of the COVID rules beforehand so after that encounter, I felt uncomfortable. Also, I was told that my glasses would be ready far sooner than it was.

Review №34

2021-11-05 23:20:44

I had an excellent experience getting new lenses today at Lens Crafters in Torrance, CA. Chris Jane assisted me and was highly competent, fully professional, and exceedingly patient throughout the entire transaction. It was by far the best customer service I can remember ever receiving. Thank you, Chris Jane!

Review №35

2021-10-09 21:56:27

Highly recommend this specific LensCrafters!I’ve always had the best service and all staff is super professional. They recommend what is best for me and my specific prescription. I always bring in my older glasses for them to re-adjust and clean! The new glasses I get almost each year always come out as expected! Love everyone here!

Review №36

2022-04-02 00:46:47

Loved my experience at the Redondo Lens Crafters! They are very professional and extremely helpful with all my eye wear needs! Doctors know there stuff and employees are great! Be sure to ask for Ramiro Ramirez, he really went above and beyond to help my families needs.

Review №37

2022-04-02 00:44:14

Just purchase my new sunglasses from Lenscrafters. Had a wonderful experience. The staff was fantastic. In particular, Ramiro Ramirez. He was patient and very helpful when bombarded with my annoying questions about all of their frames and options on lenses. Total recommend for anyone to visit.

Review №38

2023-12-26 17:48:59

Super helpful staff! Quick service! Thank you so much for fixing my sunglasses!

Review №39

2021-09-04 23:20:54

Unreal! They fixed and put the nose pads for a pair of sunglasses that I did not buy from them. Just like that! Unbelievable and the customer service is super awesome too. The customer experience when getting completely free service was exactly the same as when I bought 2 pairs of glasses for my son ! I will highly recommend this place.

Review №40

2022-02-20 23:23:04

I highly recommend LensCrafters, Redondo Beach. You just know when you walk into a well-managed business. The greeting as you enter is always friendly. It helps to know that you have been seen and will be helped.I was fortunate to work with Frank in finding frames for my new progressive perscription. Once the glasses were ready, I had the new glasses fitted to my face by Milena. The team is compentent, caring, and makes the investment in new glasses a smart one.A special thanks to Cat who manages the business with concern and care for a great customer experience. I have had multiple glasses made over the years and always return to LensCrafters, Redondo Beach.The service keeps getting better which is surprising given the Covid constraints on in-person service.

Review №41

2024-05-13 22:43:59

They are simply wonderful- Ivan makes me happy to walk in the door. Effortlessly getting business done!

Review №42

2021-12-21 09:54:20

Great customer service. I bought a large frame sunglasses but decided to switch for a standard size so Exchange was not a problem. Employees were very helpful and the manager took care of us professionally.

Review №43

2023-04-21 17:32:31

A great buying experience from start to finish! The Doctor was caring and patient. The eyewear staff was friendly and attentive. Thank you!

Review №44

2024-03-02 19:16:16

Big shout out to Ivan for fixing my glasses! Appreciate you bro!!

Review №45

2023-08-15 14:31:34

Very friendly customer service, plenty of selection, they are very helpful in working with me with my price range in a pair of progressive sunglasses.

Review №46

2021-04-23 22:56:17

Very kind staff, professional, compared best prices, gave me all eligible discounts and I got several needed opinions to help me pick out my glasses. Thank you so much!- Happy Customer

Review №47

2019-09-19 23:59:51

Thank you so much CATHERINE LOBEL! She was very kind and helpful the moment I walked in. Not only did she help me find exactly what I needed, she even gave me a free upgrade when they didnt have the lens I needed in stock! She took the extra step to accommodate my needs instead of sending me to another store and I was definitely impressed! Definitely look for her! I dont know why this place has some negative views because EVERYONE was super kind and cheerful. I guess haters will be haters. Anyways definitely worth the visit!

Review №48

2021-10-03 03:48:36

Great selection on frames! My mission was to get a comfortable set of computer glasses and I was excited to pick these lightweight metal Oakley frames. Milena even recommended these cool computer lenses specially designed by Oakley that made it the perfect fit. Perfect for when I am gaming with my headset too!

Review №49

2023-06-20 19:59:12

I would like to thank Dina and technician who were kind enough to help me with reassembling the handle of my glasses to the frame. I would like to add that I was a walk-in and they did not charge me. Their help is so much appreciated.

Review №50

2021-11-22 02:31:42

I received terrible service from this store! I came in a couple days ago with my Dad he wanted to restyle his glasses because they were uncomfortable and heavy. They told me we couldn’t because we didn’t buy from this location they wanted me to return the glasses at the LensCrafters I bought them from and come back and buy from them or just go back to the store I got them from and restyle there. We came here because we wanted a different frame selection. We’ve been a loyal customer to LensCrafters for many years and purchased at many locations, and done exchanges even out of state! I know what they told me here wasn’t true I’m very disappointed with their service at this store especially management!

Review №51

2021-12-22 17:46:56

The Dr. Exam was good and I have been coming here for years. My issue is the cost (even though they have all these special prices and sales ) they have become the most expensive Place in the area . When ordering my glasses ( which were the medium price frame) the extras which were needed ( scratch resistant) my glasses and eye exam was over $1000.00. For one pair????? And they told me I could have 50% off frames but didn’t give it to me. When I called they said I would need to order contact lenses to get 50% off my frame( 150.00). I don’t think I’ll ever come here again except to see the Dr. (Who ever heard of a pair of glasses without discount costing 1600.00!!!!!!) cosco here I come

Review №52

2022-10-24 19:56:37

Krisjane,was amazing today fixing my mother in laws glasses. She was quick and very sweet. We will for sure be back for all our glasses needs. Thanks again !!

Review №53

2021-08-25 22:26:59

I had a great experience at this LensCrafters store. Excellent customer service. Everyone was extremely helpful and made sure I was getting exactly what I needed with my eye examination and afterwards with my eyeglass selection. Couldn’t ask for a better experience.

Review №54

2024-03-24 00:06:12

10/10 Service! Ivan was so helpful and kind!

Review №55

2022-02-22 01:18:14

Catherine provided professional and personable service, guiding me through the selection and purchase process smoothly and with attention to detail. Wonderful selection of modern frames. Covid protocol handled proficiently.

Review №56

2023-09-22 19:18:38

Very helpful, they helped fix my glasses and replaced my nose guard for no extra price. Thank you Lens-Crafters!

Review №57

2022-03-17 20:02:38

I went in to have multiple pairs of glasses filled with new prescriptions and they were very helpful and offered many options and price points for various types of lenses. All very fair and reasonable. I would highly recommend.

Review №58

2022-02-23 19:35:06

Excellent service from Krisjane and Emily at the Redondo Beach LensCrafters. They were very helpful and courteous. We had a pair of glasses adjusted and we highly recommend them.

Review №59

2023-08-16 23:28:19

Judith was amazing she was able to fix and adjust my glasses within seconds!If I could give her 100 stars, I would!

Review №60

2022-09-30 18:04:17

Excellent service. My dad needed two frames tightened and it was free (frames were from Lens Crafters). I tried to tip but she said their policy prohibits that).

Review №61

2021-07-15 14:55:19

I had a wonderful experience! Frank Estrada was incredibly helpful, knowledgeable and enthusiastic. The selection of frames could not have been better. So happy!

Review №62

2019-03-22 20:11:29

No wonder why they have bad reviews. I asked her what’s special you have for your previous customer, she said I will get %50 off lenses when I buy new fram, I was like this what everyone gets and that’s what you’re advertising, she said “well” we don’t have any special for our repeat clients.Frame is $223 + 448 lenses so my total would be around $460 after the discount, that’s a rip off, not a special and thank you for treating your loyal clients well and mislead them..

Review №63

2022-02-17 01:03:14

We shopped at the Lenscrafters on PCH in Redondo Beach. Our optician was Sonia. She was very friendly and patient and did a great job of explaining all the pricing options.

Review №64

2023-01-31 05:54:38

This is the second time I bought eyeglasses from this store in the span of a couple of weeks. I went back both because of the knowledgeable and helpful clerks, as well as for the wide variety of frames that this store offers.

Review №65

2021-08-20 21:10:44

Long-time customer of LensCrafters and very satisfied with everything! Today Milena at the Torrance store was super helpful in adjusting my frames. Very pleased

Review №66

2022-03-08 01:38:39

Really awesome people. Helped me as a walk in. Dr Witkowski was super helpful and super nice. The manager Cat helped me with all the paperwork and was super nice as well. Couldnt have bad a better experience.

Review №67

2020-07-20 01:43:34

Im disappointed in the service that was given at this location. My Dad went to the Lens Crafter (2 weeks ago) in the SouthBay mall which is closed at the moment due to the state guidelines. Understandable. Now, his glasses were sent to this location for pick up. After trying them on, his vision is blurry with the new glasses. We were told that an appointment was needed or walk ins could wait approximately 2hrs. Due to work schedules my Dad chose to wait.The gentleman man working in the lab was courteous and informed my Dad that the prescription for the lens needed to be adjusted. $75 were paid two weeks ago for the eye exam and the lady in the front informed us that another $75 needed to be paid again for another eye exam!!! We were informed that certain locations are not part of the franchise and are privately owed? Yet, over $600 were paid for the eye exam, frames, lenses and extended warranty.We were not told what location we could visit to assist him since this location obviously cant. Overall the staff was rude and not helpful. Privately owed location or not its still a Lens Crafter and should not be brush off.

Review №68

2020-09-22 03:55:52

I was happy with the lady who was helping me. She was able to fix my sunglasses. I thought it might not be possible but she did a very good job. She also made an adjustment so it fits better. Thank you. Christine Chan

Review №69

2016-07-03 22:39:56

I called for an appointment when the store opened (at 11:00 a.m.). The first available time was 2:20 p.m. and I gladly accepted because I really wanted to get replacement glasses for the pair lost yesterday. I arrived at 2:10 p.m. and there was no record of my appointment. The attendant offered to see if I can get you in, but I would have had to wait for the OTHER 2:20 p.m. appointment (booked after mine) to be completed, and any other appointments that were booked after that.This is no way to run a business.

Review №70

2019-11-08 16:36:55

The store manager,Frank,did an outstanding job for us is a short period of time. We are totally happy with all three pairs of glasses we had to get that day. Thanks Frank Jerry and Mary Kay Carlson

Review №71

2022-02-11 20:01:37

Cath was awesome!! She taught me about the newest styles, helped me pick out some awesome glasses I love, and made this process so easy!! She’s awesome l!!

Review №72

2022-02-07 03:03:36

The staff went above and beyond to help my needs! Highly recommend this location, and if Kathy assists you, just know you’re in great hands! She’s truly amazing! ♥️

Review №73

2024-03-30 00:32:54

Very helpful with aligning my glasses!

Review №74

2020-02-12 15:19:47

This is a great location with a lot of fun staff that helped explaine all the different lenses and coating options they had. They were also super quick and great at helping me figure out what my insurance would cover.

Review №75

2023-01-28 02:55:19

Romero is a true allstar. Super helpful, professional, and kind. Ill be back to see him. Best LensCrafters Redondo

Review №76

2020-12-09 05:43:27

Came In here to buy a pair of frames and when they was looking at some the Rep came up and said that they are only working for emergencies and appointments there was literally not 1 person at the frame section when the employee proceeded to see us out not the kind of place I would like to do business with again very disappointed. Not sure how they handle their business but they definitely have employees that don’t care about there revenue never the less customer service.

Review №77

2022-01-12 01:35:19

I came in to get polarized shades & Ramiro helped me out from beginning to end to get a great, cute looking pair of ray bans. He was informative & helpful & cheerful!

Review №78

2017-08-20 21:41:26

Rude staff. I let my wife switch appointment with me and walked in after she was done. I did not realize this was a problem but I would have understood if they informed me politely. I didnt appreciate the rude way that I was informed. Telling me Your late! Does not intice me to drop my usual $400. I will be going somewhere else, thanks.

Review №79

2023-06-16 21:27:59

They repaired the arm of my glasses within five minutes no charge! Great customer service!

Review №80

2023-08-18 19:19:41

Excellent service special Cat and Ivan!! Thank you so much!!! They are at the store in PCH Redondo Beach :):)

Review №81

2021-09-15 02:47:53

Dr. Jen Witkowski is a top notch Eye doctor providing a thorough eye exam along with her team. I would highly recommend her and have to family amd friends

Review №82

2021-07-16 21:11:18

Great experience every time I come here! Everyone is super helpful and friendly. Definitely my go to place for new frames! Frame selection is excellent!

Review №83

2022-03-08 00:24:15

Kat is the best she always gets it right! Kat knows what looks good and she is so nice. I always get excited to see her wonderful experience.

Review №84

2022-02-22 05:24:25

It was my first time getting glasses. Krisjane was super helpful and patient with me when choosing the frames. I had a great experience!

Review №85

2023-04-05 14:30:55

Why do I keep returning here? They never email me my receipts. Krisjane never answers the phone when I call to inquire. Nobody cares -Josephine Marcellais

Review №86

2022-10-22 06:14:34

I purchased a pair of progressive eye glasses from Lenscrafters today and it went very well. Looking forward to picking up my glasses.

Review №87

2021-08-21 22:12:24

I had a very professional young lady help by the name KrisJane. She helped me right away with the repair on my glasses. It was so easy.

Review №88

2016-07-26 03:26:48

Your website says you are open till 9:00 pm weekdays. Your phone message says you are open to 8:00 pm. When you get there at 7:10 pm its closed and the person counting out the register just looks away when you point out how nothing line up on your hours. I find your attention to the details that bring customers back is completely absent.

Review №89

2022-02-23 23:50:31

Excellent service my first time here and Cameron had amazing customer service with my daughter who broke her glasses!

Review №90

2023-05-19 18:41:00

Twice now they’ve fixed a broken piece on glasses frame for FREE! Much appreciated, thank you.

Review №91

2023-06-25 23:41:13

Good customer service and eyewear. Been a customer for 6 years. Never disappointed!

Review №92

2022-02-26 17:02:18

Just picked up my glasses and Ramiro did a fantastic job with alignments. Fit and work great.

Review №93

2022-08-02 18:35:04

The lady who helped me was prompt and professional. She went above and beyond to try to order an old frame. Thanks!

Review №94

2022-10-22 00:04:30

Super thorough doctor, very friendly professional staff. Best location in town. Easy parking too.

Review №95

2016-03-02 19:20:24

Excellent experience here from start to finish. My glasses were perfect, ready in an hour, friendly and very helpful staff.

Review №96

2020-09-25 00:13:39

Bad customer service, very snotty employees and terrible nonchalant service overall they need to be retrained. Also if you ask about the AAA discount they act real stupid and say that it ended when it has no end date so don’t bother if I could give them 0 stars I would.

Review №97

2022-10-18 00:27:40

Mr. Ramiro Ramirez is the best in the business. Professional, courteous and knowledgeable.

Review №98

2021-08-27 00:34:32

I never get headaches when I buy glasses from this place. Sonia got me a good price and was delightful to work with

Review №99

2022-05-25 23:55:59

Super helpful staff. They help me whenever I need a refitting or break my glasses! 🫡

Review №100

2017-02-22 23:47:24

The service here is horrible!!! The dr. Mixed up a contact prescription and we havent gotten replacements because you can reach them by phone or if you drop in you will spend at least an hour waiting.

Review №101

2021-12-22 00:36:42

Very knowledgeable and nice staff kept everything very clean doctors were great and had AA decent selection of glasses

Review №102

2017-04-21 19:41:56

Worst customer service. Actually said if you dont want the glasses go somewhere else. This was a manager. Wouldnt even give me the eye prescription, quoting policy. Dont give them any business!

Review №103

2021-11-09 00:53:22

Excellent staff, great selection of glasses and sunglasses, exam was efficient and the doctor explained everything clearly.

Review №104

2022-11-14 18:38:42

Dina, Kiana and Dr. Jennifer were each 5-star professionals, thank you.

Review №105

2023-04-27 22:31:40

Cat is professional, knowledgeable, and a wonderful asset.The staff is friendly and professional.

Review №106

2022-10-01 21:01:02

This place is one of the best place I have ever went too for a new pair of glasses!

Review №107

2022-03-18 00:20:11

Very helpful I was being insanely picky and they worked with me all the way. I’m very happy with the experience there.

Review №108

2022-02-11 17:33:34

Extremely helpful and efficient. Made finding great new glasses quick and easy.

Review №109

2021-07-15 22:56:33

Excellent service! I appreciate how attentive the staff was and the recommendations in frames they provided.

Review №110

2023-06-09 19:34:32

Ivan and team are the best. All star customer service!!!

Review №111

2021-07-15 21:05:08

Have been coming here for years! Doctors and staff really go above and beyond. Everyone is super helpful and patient!

Review №112

2023-04-26 21:52:27

Great service and helped me with a quick repair!

Review №113

2022-04-12 20:03:40

Everyone in this store is so nice & helpful. Ive been here a few times & everytime is a pleasure

Review №114

2020-08-18 19:59:04

No one answers the phone during posted business hours. 😡. Has this location gone out of business?8/18 - link in LensCrafters’ reply does not work appears bogus

Review №115

2023-09-23 17:26:58

Great customer service, thanks Ivan!

Review №116

2017-04-17 16:49:24

My glasses cracked either to cheap lens blanks or over tightening. While they agreed with the cause, they did not honor the repair.

Review №117

2023-03-18 20:49:40

I love this lencrafters the team is very friendly and helpful.

Review №118

2021-12-31 22:21:59

This location has the nicest employees. Everyone was knowledgeable and helpful. Great experience

Review №119

2020-10-03 16:33:55

Fantastic staff, large store (perfect for social distancing) and great deals!

Review №120

2022-02-18 23:28:36

Sonia goes above and beyond. Great customer service.

Review №121

2022-02-10 20:06:20

Ramiro was an absolute peach. Fantastic service and help.

Review №122

2023-06-29 01:11:54

Ivan was great. 10 out of 10!

Review №123

2022-02-14 19:19:22

KRISJANE AND FRANK were so patient and were really good.

Review №124

2021-09-02 18:44:30

Sonja is incredible! Do yourself a favor and go see her!

Review №125

2022-07-28 18:09:47

Excellent service quick and easy frying friendly

Review №126

2022-02-23 01:12:22

So very helpful and really nice!! Special thanks to Krisjane & Cat!!

Review №127

2021-10-20 00:38:53

Very clean, great selection, and a friendly staff..

Review №128

2020-11-15 21:09:50

I just want to thank Kat for all of her help.

Review №129

2022-02-15 21:50:07

Extremely helpful and patient with my decisions.

Review №130

2023-07-31 18:39:57

Great people and selection!

Review №131

2023-03-25 04:32:00

Great service and selection.

Review №132

2023-07-28 23:46:16

Very nice experience.

Review №133

2023-01-12 20:01:24

SUPERB knowledge, patience, professionalism.

Review №134

2023-07-03 16:56:30

Ivan was amazing!!

Review №135

2023-10-06 21:30:13

Fantastic service

Review №136

2022-11-18 17:55:15

Great

Review №137

2022-02-08 23:52:02

Sonia is great!

Review №138

2022-09-28 00:43:58

Cat was fantastic!

Review №139

2022-04-23 18:24:46

Milena helped me, she was very kind, gentle, she showed me several frame options and I chose one with her help, I was very happy with my choice. I would recommend visiting the store, they are very friendly to serve the public.

Review №140

2022-03-05 02:13:02

Thank you Sonia and Melissa for your excellent attention and helping us with our visit to the optical exam and the purchase of our glasses. We hope to return soon.

Review №141

2022-03-05 02:12:40

Sonia, thank you for your kindness in assisting us...for the acquisition of my glasses... also to Miss. Melissa...for your attention...Very good attention from everyone...

Review №142

2022-02-22 23:53:20

Excellent treatment, I leave very satisfied, I recommend it to everyone, Milena, very professional.