Presentation on Map Reviews Nearby

Legacy Toys and Games in Elk Grove

4.5 (113) 9625 Elk Grove Florin Rd, Elk Grove, CA 95624, United States

Location on the map

Elk Grove, Sacramento County, California, US

Phone: +1 916-896-5907

Opening hours

Monday:11 AM–6 PM
Tuesday:11 AM–6 PM
Wednesday:11 AM–6 PM
Thursday:11 AM–6 PM
Friday:11 AM–6 PM
Saturday:11 AM–6 PM
Sunday:Closed

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Total reviews rating 4.5

113 Reviews for Legacy Toys and Games 2024:

Review №1

2024-06-30 01:39:57

No prices on the games, which makes it difficult to compare to market rates. Huge red flag, as they likely just price items based on the market rate but at a much higher marked up price, regardless of how much they acquired the games at. Do not suggest buying if youre a serious collector unless they have a game that you absolutely need.The games that were priced looked on the high side.Parking is super limited, too. No indication if you can park in the library lot. Only like 5 spots otherwise.

Review №2

2024-01-17 07:56:09

Recently picked up a PlayStation 2 from here and it was worth it. They cleaned the console and the controller, and I was surprised that it didnt have any scratches on it. This is my go-to place now, if there is someone looking to get an old console or a new one, I highly recommend going here, staff is nice, the place is clean, and it has a positive vibe. They also have action figures, old and new games, and accessories for all the consoles.

Review №3

2024-01-23 00:25:12

Owner is an insecure dweeb that cries when you ask him what his obviously high prices are in comparison to his competition. Dude is a real dork.His refund policy is an absolute JOKE too once you unseal a product that he just heat seals with Saran Wrap it’s now store credit only.Shiesty ops with a little man complex owner literally the worst hundred I spent on a fat body ps3 Glenn is a money grubbing lewsar

Review №4

2023-10-27 19:50:17

Awesome little small buisness. Came in on a whim while waiting for my friend for lunch, my kid ended up finding some pokemon cards, an overwatch figure, a PS4 game, and a graphic novel for under $25. I also grabbed a pocket pop for myself.Employee was nice and helpful and answered any questions we had. Definitely want to come again to keep an eye out for PS Vita games for myself.

Review №5

2023-02-18 18:31:34

Nice little store, good size of pop funko figures. The guy working was nice and let me know about the sales and promos they offer. Good selection of PlayStation and Xbox games with good prices. Btw if you’ve never been here before the price stickers are in the game case.

Review №6

2020-03-05 21:41:02

Wonderful experience here. A wide selection of new and old games as well as neat collectibles from games and shows. They have a great trade system and have great prices for their games. The owner is a pleasure to talk to and is knowledgeable about gaming and novelties and is down to earth. They offer a repair service for consoles whether next gen or retro. Definitely worth at least a stop by!

Review №7

2023-01-22 13:43:44

What an absolute delight! Easy to deal with and very reasonable pricing. These guys really know there stuff AND have a huge variety of not only gaming things but collection of figurines, etc! Definitely worth checking out!!

Review №8

2021-02-27 17:10:43

I had an Xbox which no longer worked. I brought it in and they fixed it for what I felt was a reasonable price. It took several weeks to get it done since they were so busy. I found the people there fair and friendly and am very happy to have the game console back in good working order.

Review №9

2022-09-11 17:38:58

Awesome little store, good prices and they clean all their games and ensure they work and will fix them later if they dont. They also repair consoles and do a great job for a good price, definitely go there if you need a fix!

Review №10

2018-12-15 19:26:44

This place is amazing for anybody in to retro gaming. the owner Glenn is knowledgeable not only on all systems and games but he also has technical expertise that allows him to repair video game systems. Hes extremely friendly and his prices are more than fair. Pay them a visit if you havent already, you wont regret it.

Review №11

2018-06-06 22:39:07

The owner of this store is so knowledgeable and helpful! I stumbled across his store when I was trying to find a place that would resurface my unplayable games and DVDs. Every store I called wanted $3-5 to resurface each disk. I found Legacy and he told me since I had many disks he would resurface for $1 each. I was able to get all my disks resurfaced as good as new. He has also helped trouble shoot different issues I have had on our many different consoles and games that werent working free of charge. If he needed a part he didnt already carry he ordered it for me. It is a rare occurrence to have honest, local small business owners that have integrity and a great rapport with their customers. The bigger chain retailers only care about their profit margin. Not so with Legacy Toys and Games! My family and I will be repeat customers for years to come. Its my kids favorite store to go to :)

Review №12

2018-12-23 02:23:39

This place is amazing! Excellent customer service and very friendly. My sons game console had a system issue right and they had it back up and running the same day. Glen and his team are the best. Will definitely come back and send lots of referrals!!

Review №13

2021-04-12 23:07:25

Very fair and fast took my ps4 to them for them to fix due to overheating. When I got my system back home well my sons system it was still doing the same thing but after I took it back to them them with their expertise figured out the issue and fixed it free of charge no hassles from them trying to get a free buck or two due to the same issue but they were very fair and understanding I highly recommend them

Review №14

2019-07-16 22:11:28

We recently had my sons PlayStation repaired at Legacy Toys. Prices are more than fair, and work was done quickly. They also have a great selection of collectible games, and if they dont have what youre looking for, they will order it for you. The wait is well worth it when you get such friendly service. Id much rather put money in their hands than at Target or Amazon. Super grateful to have this small business around.

Review №15

2022-10-07 21:55:54

Just want to say thank you to Glen for the great experience. Friendly atmosphere, loads of new and vintage games. Definitely my go to from now on. Legacy Toys and Games rocks!

Review №16

2022-08-14 21:51:28

Really cool place and great customer service! I took my PS4 in to get cleaned/checked, got it back after few days and its like brand new! Definitely recommended 👌

Review №17

2021-09-20 22:38:26

Such a cute store!! Took my PS4 to get fixed on Friday, by Monday it was available to be picked up and since it wasn’t much damage, it only cost $20 (: so happy with how it turned out!!

Review №18

2020-11-07 20:38:11

Legacy is a small business, totally unique to the Sacramento area! They are not a cookie cutter chain store. The owner is extremely knowledgeable, helpful, and always gives top tier service! Their selection of games and merchandise is stellar! Go check them out and see for yourself, you won’t regret it!

Review №19

2021-12-11 09:07:59

Well were to star I wen in and no price on actions figures I pick some thing I like and ask for a price and he true a number out but ask for a nother price and saw him on computer checking on eBay for price this store is a joke and they rip u off for trade in is not that store to go 2 they are really scammers and a joke better go to eBay and check price to make sure u getting a good deal.They go and pick up items on good will and resale a full price bad store and will never go back .....

Review №20

2021-06-07 16:07:09

Ordered a part from their website and it was just one thing after another with these guys, cumulating in no part and no refund over a month later.I placed the order for a part-- the page said FREE SHIPPING but was charged $5 for shipping anyway, but was happy to let it go since they seemed like a small operation. Then about a week after I received my order confirmation email with no sign of a shipping email, I called the store and was told Id get a call back later that day. That never happened so two days later I called again and after a lengthy hold time was told I had to use the Contact form on the website, which I did, and got no response. I paid through paypal and heard I could file a dispute with sellers who didnt provide a tracking number, so I did, thinking that would force a reply out of them. Its been weeks and I still havent heard anything. No part, no tracking number. The part was cheap, roughly $15 after shipping so its not even worth chasing down a refund over-- just pure incompetence. Cannot in good conscience recommend.

Review №21

2019-06-06 18:02:11

Great place. Lots of video games, collectable action figures, and other memorabilia. Glenn was really nice and gave me a great deal on some Star Wars action figures. I definitely recommend this place to anyone looking for great prices on cool stuff.

Review №22

2021-05-21 03:30:54

Took my beloved Halo Xbox one controller to get it fixed. After a couple of weeks they called me to let me know if was ready. It looks clean and almost brand new. It took them longer than expected but I guess they have lots of work repairing stuff since theyre the only ones in the area

Review №23

2020-11-07 09:50:31

On Friday 10/30, I told the owner I’m here to bring my items in to be evaluated.On Thursday 11/5(6 days later), the owner told me that everything would be $2093 in store credit or $1349 cash. I asked him about what some of the items I had were worth, so he brought out a handwritten paper of what his staff evaluated for each item (SEE ATTACHMENT, THIS WILL BE IMPORTANT LATER). I asked the owner if I can take a picture of the breakdown and come back within 24 hours to give my final decision. He said sure and that they won’t sell anything unless it’s all finalized.That night, as I was looking through the list, the value they wrote down as $2093 seem to be too low if you add everything up. If you look at the Attached Photo of the blu ray page, you’ll notice that my 100 4k movies were $5 each ($500), my 22 blu rays were $2 bucks ($44), and my comic books in total is $1k. So, this page alone is already $1805 and there were 4 pages total. So, after I added everything up manually, it should have been $3075 store credit and NOT $2093. I also did the math and it appears that if you want it in cash form, it will be roughly 64.45% of the store credit.On Friday 11/6, I explained to the owner there was almost a $1k difference when adding up the numbers. He said that this is the value he has in the system. So, I then asked the owner if it was okay if we run these numbers through a calculator to make sure I didn’t miss anything. The owner then rambled on about how his staff took 4 days looking through all my boxes and if I want, I can just take everything back. I then told him that I’m sorry if I said something wrong, but I needed to look at this breakdown to determine if there is something I wanted to keep. So, the owner went to back with a male staff. Also, a female staff just showed up and was being filled in. After the female staff came out, I asked her if we can just run though the sheets together.After 5 minutes, we came to the same number and we were finally in agreement that it should total $3075. As she was explaining to the owner about the amount, the owner said that we can’t use this list because it’s just a rough draft since you can’t input collectible game items that doesn’t have the game in the system and what’s in the system is what counts because each item is connected to a listing on his computer. So, I asked the owner can he just print me out a list so I can review it then? He said that’s not possible because of the way the system is designed. I then asked if I just trade in my comics, movies, and board games (removing the video games), will these numbers still be honored? His response was that I should just take everything back. Ever since I brought up the $1k discrepancy, the owner kept suggesting for me to just take everything back if I don’t like his offer. I’m just trying to get the correct amount for each item but the owner doesn’t seem to want this to happen and even with the breakdown list, he wants to forget the list.HERE IS THE INTERESTING PART: Later, he said that my items are entered as a ‘BULK’ item in the system, that’s why you can’t see the breakdown in the system. This is where the owner CONTRADICTS everything. He INITIALLY said that each item was entered into the system to a corresponding item list, NOW he says that it’s entered as a ‘BULK’ item. This means that whoever added the numbers initially on paper, also entered that same amount to the ‘BULK’ item on the machine. So of course, it will have a TRICKLING EFFECT to what you see on the system!In the end, I couldn’t accept the offer. Even though the owner WASN’T the one who evaluated the items, he wanted to stick with the lower amount on the system for whatever reason. The owner couldn’t even tell me where he would deduct the 1k from in the itemized list and if you look through the list, where can you even lower that much with what I was willing to trade in. So, I’m just supposed to take his word for it and lose out on $1k SOMEWHERE from this list? If he doesn’t trust the list his own staff created, why can’t he actually redo it?

Review №24

2019-08-12 20:03:03

Shop has no ethics and run by a scammer. Held a unit for repair and did no work but charged for it and refused a refund of the charge. Brought in the reciept and was told it would be reversed but never happened. Also lied about an employee working there not sure what that was about.

Review №25

2021-06-17 05:24:34

Nice little place, in the heart of Elk Grove. Have a good selection of retro consoles and games. Also carry some old toys. Every employee Ive talk to has been very nice, helpful and answers any questions I had. Highly recommend.

Review №26

2020-01-15 06:10:57

Owner is an excellent resource for the avid gamer as well as the newbie novice. They will go the extra mile to help you find what you are looking for if they dont have it in their store. The store usually has exactly what we are looking for, and there is always something new and exciting to surprise us as well. Legacy is the perfect example of a small shop that keeps up with the big boys like Game Stop or Wal Mart, but will always be heads above most competitors because of their mom and pop personal and ethical standards in dealing with the customers.

Review №27

2018-02-10 01:36:45

We came in last weekend because a couple of our n64 games werent working. Glenn checked them out, cleaned them up and got them working again! Free or charge! Great customer service with a ton of retro games.

Review №28

2022-11-12 01:10:07

Great vibe. Awesome owner. Prices were fair and good variety of funko pops and new and old video games

Review №29

2021-11-06 19:49:05

The owner of this store is a toxic, lying weasel. Hes abusive to employees in front of customers. I say employees because he never actually hires anyone, he just pays them under the table FAR below minimum wage. When they obviously leave for better opportunities, he lies about them to new employees. He uses physical violence as a means of intimidating employees so he should be in jail, not business.

Review №30

2023-06-21 05:10:19

They are fair with their trade ins. Excellent in business. Just be patient... always busy with avid gamers.

Review №31

2019-02-02 21:05:42

Guy posted a sealed gameboy on offer up I drove 45 minutes because I thought it was a good deal. It was totally re-sealed. Im not sure if hes the owner of this place but if not he should be fired on the spot, he drives a beat up red malibu

Review №32

2019-10-01 16:43:37

Unfriendly service. Id look around and the guy up front would just stare at me. Granted I was the only one in the store, but the man was clearly just watching me as i walked around the store. Hed asked if I needed help which was nice, but I didnt so I declined, but then he kept asking just about every other minute. It was frustrating having to reassure the guy that I didnt need help. I was just hoping someone else would come in so I could look around in peace, but sadly it didnt happen. After about the 5th time in counting of saying I didnt need help I just said that I was done then left. I dont know the guys name but he was a hefty but not fat white guy.

Review №33

2022-04-30 21:32:42

We bought PS1 and bunch of stuff. They were very friendly and helpful. Its also locally owned so I totally support them.

Review №34

2022-03-30 03:54:24

I love this place! Legacy has everything retro that I have been searching for like ps1 games, funko pops, comics and more! Stop by, look around. You will be delighted and amazed.

Review №35

2021-03-02 09:57:50

I normally dont do reviews but had a bad experience here and hope that nobody else will have to go through the same...Shady owner/business. Had some credit with them and it vanished. Tried to talk to owner but was left to deal with unhelpful staff. I used to really like going to this place too... thanks Glen

Review №36

2022-01-26 01:39:43

First of all the customer service is great and everyone that works there are very nice. I had my ps5 repaired here and it came back great.

Review №37

2019-04-08 19:02:21

This Store, Is my favorite store in the area, they have low prices and good service, theres a 100% chance you will be back. heck, Im a frequent customer. if you were a 70s or 80s kid go here

Review №38

2022-09-06 19:57:07

So I went there with my cousin on his birthday to get some stuff and I had something to sell before I went to then I googled the price of the doll it was $40-$50 so I brought it to them and they said it was $3 that doesn’t make any since I never even seen any dolls like mine lower then $30 but I did it anyway I asked them about how much I could sell my N64 after that and they said $160 with a game that I had so I went back to sell it they only gave me $50 I’m not sure if these people do this on purpose because there scammer makes or what but don’t go to them to sell stuff they will change price’s

Review №39

2017-10-08 18:00:26

It really fun to buy and open after we bought it I hope me and my friend and find more great games this system like super Mario bro. soon I hope lol that the great Customer service hit a cool store to walk in and check at to buy a games in the old days

Review №40

2019-11-27 20:15:56

The set up here is similar to that of a GameStop except more clean and less smelly. Staff is friendly and helpful. I would highly recommend this store.

Review №41

2023-07-10 20:49:40

Decent selection and variety of nostalgic games/toys. Friendly and welcoming staff

Review №42

2018-09-05 18:07:23

Great selection of toys and games over the years, staff is super friendly and helpful. It’s amazing the amount of selection they have with video games from nearly every console, it’s always something new when I walk in

Review №43

2019-09-25 05:17:43

I had a great experience while I was 5here. The young Man with a beautiful smile was a great experience. Ill be back to bring in a couple items that I believe are collectables. . Thank You for the experience.

Review №44

2020-01-14 05:14:13

Anytime Im in the area, I like stopping by. I usually do not leave empty handed. Everything is well-priced and the people that work there are very friendly and super helpful.

Review №45

2018-02-01 21:17:54

Fair game trade for old games I dont play anymore and also like the fact that they have a machine to fix your old, scratched non playable games, they fixed my games for cheap now im playing metal slug all day again, thanks guys. Will definitely be here in the future to buy some old school games as well .

Review №46

2019-03-01 03:55:20

First time there had a great time. Great people and nice selection of items. Ill be back to sell some stuff. Great place for anyone with a need for nerd stuff.

Review №47

2018-09-02 21:41:41

Great guy, super helpful, amazing prices for the games I traded in way better then game stop. And the squishies are adorable. The best place for Atari games.

Review №48

2023-02-20 02:39:28

If you are into electronic games, they have some cool stuff. They also sell collectable stuff like figures & matchbox.

Review №49

2022-12-29 11:45:39

Great place for Christmas gifts, prices are much lower than I expected. Definitely coming back

Review №50

2017-12-06 19:17:13

Excellent selection. Fair trade value. Excellent customer service. Excellent prices. Management is friendly, knowledgeable about the product, professional and fair. Will definately return.

Review №51

2019-05-08 02:08:45

I always come here to sell my games, and sometimes pick up games for my boys, who have the original Nintendo DSs. I also have preordered through them using my store credit.

Review №52

2020-08-27 01:26:45

I went here to pick up my order I made on Wish. I am very happy that I was able to pick it up and save money 💰 on shipping and handling.

Review №53

2020-08-03 04:16:07

This store is great! We visit every time we are in the area. They have a great selection and the staff is always helpful.

Review №54

2018-06-06 19:56:48

The staff is always so helpful and accomadating every time we go in! It’s mine and my sisters favorite store for games hands down.

Review №55

2017-10-29 19:29:36

Best place in Sacramento area to score vintage gaming consoles and supplies. They also do repairs on old consoles as well.

Review №56

2020-03-20 10:07:08

Owner is really great. He clearly has a true passion for gaming and always has something positive to say about every game that he has on his shelf.

Review №57

2020-03-09 21:40:21

The man who runs this place is so friendly and fair with his prices. I really enjoyed taking my sons here.

Review №58

2017-09-12 22:12:01

Very nice people great customer service really fair prices best toy and game store around excellent prices very clean inside will do business here again

Review №59

2019-09-07 00:45:09

Nice variety of games, collectibles, consoles the go to spot for any gamer. Dude working there was really cool. A true professional with the moms ;)

Review №60

2018-09-28 18:52:19

I have sold and bought things from them great experience better than any ol GameStop this is a gem

Review №61

2021-04-11 01:39:05

Awesome shop! Great selection of retro games, newer games, and tons of collectibles and toys.

Review №62

2019-01-03 15:46:12

Always receive great customer service every time I shop here! Definitely would recommend!

Review №63

2021-01-17 20:57:37

Picked up my wish orders there. Owners are pretty cool people. Enjoy conversation

Review №64

2019-08-21 00:34:11

Cool place, very retro. Great prices and a great attendant in the front . Always have a fun time coming into legacy.

Review №65

2022-02-08 07:15:49

Fraud raffle for ps5,took money and never did a raffle waited 6 months till I got my money back

Review №66

2021-02-17 09:20:04

The worst place ever! The wife opens WISH.COM orders... she takes what she wants! Then tells customers it never arrived!! There absolutely terrible people

Review №67

2020-02-28 19:24:10

Great place to buy games and systems. Knowledgeable staff. Repairs, too!

Review №68

2019-08-17 20:03:24

Helpful and friendly staff. They do it all. Buy and sell games, repair consoles, you name it.

Review №69

2017-08-22 23:00:20

Love this place. Happy that its real close by. Bought bunch of carts there.

Review №70

2021-08-24 00:19:38

Very helpful staff, great store for gaming nerds.

Review №71

2017-07-23 21:48:21

Great guys! Know there stuff! Are reasonable on trades and deals. Would recommend to everyone!

Review №72

2020-01-01 22:37:38

Overall Meh place.Game prices were often overpriced.decent selection though.

Review №73

2019-03-10 21:34:34

I found this place to be very nice and very kid like pleasurable for the kids darn good store I reckon

Review №74

2021-01-20 05:52:36

Came for wish item. QR code reader not working. Made 25 min drive for nothing.

Review №75

2022-10-07 02:45:02

Great old school game place. Brings back memories. And games at a very competative price. Compair and you will see.

Review №76

2021-08-26 00:40:44

The guys were very helpful and they had what I was looking for. Also very knowledgeable of questions that were asked.

Review №77

2022-06-22 12:50:59

Buy, sell, trade, repair Video games mostly but there are alot of movies and vintage toys

Review №78

2020-02-27 06:11:52

Great shop nice owner lots of toys action figures an many other cool toys.

Review №79

2021-01-20 22:09:04

The stores signage is so small its not noticeable from the street. Made it difficult to find on a busy street.

Review №80

2019-05-08 12:28:20

Love this shop. Every thing I needed to complete my collections was here.

Review №81

2021-08-28 08:10:53

Best place in all of Sacramento area for buy, sell, trade, and repairs!

Review №82

2019-04-28 02:12:13

Awesome store !!! Great prices ! Great customer service !!! Ill definitely be back !

Review №83

2022-05-20 00:03:18

Dude’s helpful and friendly and wide variety of stuff.

Review №84

2019-04-06 22:35:25

They r a good place n the person that works there is a very good guy

Review №85

2018-01-02 21:00:10

This was a very friendly place very reasonable prices will definitely come back!

Review №86

2021-09-11 03:38:12

Clean, organized, friendly place with Great service, definitely recommend 👍🏻

Review №87

2019-08-04 22:14:35

Awesome service. Fairly priced. Great Selection!

Review №88

2020-08-06 11:08:38

Over priced amd not much variety was not impressed considering wish uses them

Review №89

2020-08-30 17:41:37

Great customer service, I always find something I like

Review №90

2019-06-13 21:04:55

10/10 best spot for used games, consoles and merch.

Review №91

2023-04-27 20:55:56

Very cool store!

Review №92

2019-11-09 20:42:18

A real deal toy store in the beautiful town of Murphys

Review №93

2020-01-22 22:29:17

Very nice. Got my shoe in from Wish.

Review №94

2019-05-14 19:08:54

Love this store. Very friendly people.

Review №95

2021-06-27 02:30:04

Pretty cool store lots of vintage stuff

Review №96

2018-08-01 01:27:42

Wow! Just wow! You guys will be around for a long time with this sort of customer service!

Review №97

2020-01-25 01:18:08

Best place ever. Go in there right tf now

Review №98

2019-02-11 03:09:57

Good service good price great product

Review №99

2019-01-01 00:09:01

Customer service, great prices. And friendly

Review №100

2018-04-16 13:47:03

Great store for older games to grab

Review №101

2019-08-03 19:31:43

Great games for good prices

Review №102

2019-08-07 00:55:26

Friendly staff and great prices

Review №103

2019-09-12 19:59:06

Nice place, great customer service

Review №104

2018-07-15 22:45:25

😎😎😎😎

Review №105

2020-03-01 16:24:25

Great place and great prices!

Review №106

2019-02-25 18:08:57

Great deals and great people

Review №107

2020-03-11 23:47:54

Not the nicest but its ok

Review №108

2018-10-15 17:38:27

Wonderful Video Game Store😇

Review №109

2020-03-03 14:01:12

Cool toys

Review №110

2019-09-21 05:15:33

Very good service

Review №111

2020-09-22 18:05:44

I wonderful experience

Review №112

2019-01-31 00:15:06

Great

Review №113

2020-08-25 14:50:34

Good service