Laura Silva- APM - Encinitas, American Pacific Mortgage, Inc. in Encinitas

Review №1

2024-06-27 19:05:04

Laura has done 4 loans for us and she has been amazing every time. She truly cares about her clients and doing whats best for them. She is super knowledgable and can figure out how to make even the most impossible loans work. I cannot recommend Laura enough!

Review №2

2024-05-10 19:07:33

I highly recommend Laura to anyone in need of financing for their home purchase. I have worked with Laura on numerous occasions and her dedication to customer satisfaction and ability to deliver results make her standout in the lending industry. She always goes above and beyond to ensure a smooth and timely closing, making the entire journey stress-free for both myself and my clients.Thank you Laura!

Review №3

2024-04-08 18:45:54

Laura from APM helped my wife and I buy our home in 2019. Like most people, our credit wasnt great and we didnt know what we didnt know. Laura took the time to walk us through everything. She stepped us through the math to figure out what we could afford, she made sure we had as much education as possible for any given decision, even when it came to something as simple as explaining what all would be involved in a credit check, so we could be informed before giving her a yay or nay.We took all of her advice with regard to getting our credit sorted for the purchasing process, she made herself available to us in case we had any questions about any of the paperwork, and she was honest with us about all costs. I was on the phone with her while signing docs so that we could be 100% certain that what we were signing matched what Laura had told us wed be signing and what it all meant.We were so thrilled with our experience with Laura that we set a date for six months from initial purchase to do our rate-lowering refinance with her. Same thing, she explained everything along the way and made the process as easy as possible for us. Then, when my grandparents were in need of a home, we contacted Laura again and she gave them the same level of service that she had given us previously.To this day I periodically call Laura to keep an eye on the rates and which options are available to our family with regards to our home, especially when the news says something about the real estate market that sounds especially egregious. Laura always picks up and answers all of my questions, more like a teacher and knowledgeable friend than a bank looking to do anything possible to get my business, and I trust her advice implicitly. If every Loan Officer at APM is anything like Laura, then it truly is the best hidden gem in the West.

Review №4

2024-04-08 22:51:30

Laura is simply fantastic. She explains things in a way that is easy to understand, removing the stress from the transaction. She is professional and has stellar communication skills. You will be in great hands if you choose Laura.

Review №5

2023-12-18 14:26:03

Laura is a fabulous loan officer. She is friendly, professional, and most importantly she is extremely knowledgeable about home loans. As a Realtor, I know that my clients will be in great hands when I send them to Laura. She is great at explaining things and simplifying the process. She is also very quick to respond to texts and phone calls, which is important when youre working through a transaction. Highly recommend!

Review №6

2024-04-09 16:59:00

Though I dont live in Lauras state, I wouldnt let anyone else do my mortgages, even my best friend, my neighbor! She is SOOOOOO thorough and detailed as well as on the spot with any need I have. Once again, you have a FAN for life!!!

Review №7

2023-05-10 11:00:28

What can my wife and I say about Laura?If it were possible to give 10 stars, that still wouldnt be enough!In life we live by this 3 Rule Principle when hiring professionals or making major decisions:1. Timing!2. Chemistry!3. Trust!Several years ago, I had another Loan Professional drop the ball with several of my clients and I asked a very important person if they had a referral, since I was new in the area, and this is how we met Laura!If I had to count, it would be well over 10-15 loans that she has handled professionally and personally for me!Also because she is a direct lender makes the process even smoother, BUT BECAUSE SHE REALLY CARES AND LOVES WHAT SHE DOES IS PRICELESS!As a Financial Professional, over the past 31 years I have worked with well over 15+ Loan Professionals, and Laura by far has been the best!If you need a loan personally, or a neighbor, co-worker, friend, family member, church member or even a stranger needs a loan, DO NOT make a decision or talk to someone else until you have first spoken to Laura!Working with Laura, allows you to breathe, smile and sleep at night, because she not only cares, but is very, very knowledgeable and a PROBLEM SOLVER!Laura, Darlene and I thank you for helping us to purchase our DREAM HOME!Lastly, I forgot to mention, Laura is also a dream maker, and not just a Loan Professional!Love and Blessings from The Ponders!

Review №8

2023-08-09 01:52:02

Laura was an angel for us. She helped us every step of the way. I would definitely recommend her for anyone purchasing a home especially first time homebuyers. she always answered all our questions, and always answered the phone or called me immediately back with answers .Awesome loan agent. Four thumbs up and 10 stars.

Review №9

2023-08-07 15:46:00

Laura was the best part of our home buying process! She updated us throughout and weighed decisions with us in the most thoughtful way. We highly recommend her!!!

Review №10

2021-05-27 02:27:07

Laura is amazing! We had such a wonderful experience with her. From the first day we reached out to start our approval process to days after we closed on our first home, she made every single step enjoyable and stress-free. Her prompt and thorough responses to all of our questions and her professionalism and personalization at every level was excellent. She is a prime example of exceptional customer service and we cannot recommend her enough.