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Categories

  • Hotel
  • Extended stay hotel

Phone: +1 408-733-1212
Site: https://larkspurhotels.com/s...
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Total reviews rating 4.1

199 Reviews for Larkspur Landing Sunnyvale 2024:

Review №1

2024-07-02 14:53:04

I stayed at the Larkspur Hotel for an extended stay, due to a medical condition I had which made me stay close to a medically equipped hospital. During my weeks at the extended stay I had the pleasure of meeting the great staff. From manager Wendy to all employees at the front desk, maintenance crew, and housekeeping, they were great. Always willing to help, always had a warm welcoming and good morning. They were very sweet by delivering flowers to my hospital room once I was admitted for my surgery and checked out from the hotel. The experience there was definitely home away from home especially being able to do laundry at no cost or hassle finding quarters when using their machines.The only thing I wouldve liked is filtered water to fill up my half gallon jug daily, I had to buy cases of water bottles every so often to keep hydrated. Other than that, 5 stars to this place. Id definitely recommend it to anyone in my situation.Thank you staff for allowing me to stay there and welcoming my family when theyd visit.

Review №2

2024-06-05 08:17:42

I booked Larkspur Landing Sunnyvale based on Google recommendations. Upon check-in, the provided room key didnt work, requiring a trip back downstairs for a replacement. Exhausted from my flight, this was extremely inconvenient. The new room had spiders and insects on the bed. Now, on my second day, theres a persistent beeping sound. Hotel staff claim management cant address the issue and I must stay in the room overnight. I explained my inability to sleep, especially as an asthma sufferer, but they were unresponsive. The lack of sleep is causing nausea and I urgently need assistance.

Review №3

2024-06-05 14:52:54

My husband stayed at Larkspur Landing Sunnyvale for past 2 nights. It has been horrible for him. After check in his key was not working and he had to do back and forth after a long flight. Then he saw a spider on the bed. This is ridiculous. Last night he had a beeping sound in the room. He complained but no action was taken by the hotel. He was not able to sleep the whole night and he was not feeling well because of this. This is a terrible hotel and we are going to avoid these local chains from now on. I want to warn the other people— Don’t stay in this hotel.

Review №4

2024-05-28 06:06:46

Nice hotel for the price especially if you qualify for their longer term rate. See note at bottom. Rooms while a bit dated, but were well kept, nothing greasy nor sticky. Also had some USB ports, though not at the bed, supply of stuff for the kitchen utensils, paper towels, dishwasher soap etc. Experience was dimished by the check in which took about 10 minutes (+), caused first by problems reading my credit cards, then getting the card key properly registered (took about 15 tries!). Drama continued in the room as initially there was no signal to the TV and could only be solved the next day when the facilities person came, but turned out that the TV would bug out multiple times daily (sometimes hourly) regularly about 5+ minutes each time. Found that the phone was not working at this point and had to walk down to the front desk. A second desk phone was provided but the handset was not working (needs new batteries?). Staff was helpful, especially when the guest above used their room as an exercise hall. They quickly called and solved the problem. Your enjoyment of the stay will be largely dependent on who is staying above you and their schedule. was nice, steamed rice and furikake, eggs, bacon, sausage and french toast along with fruits, cereal, bread and bagels. Coffee was always available.One day however it was late about 30 minutes, as the staff struggled to find the key for the dining room and food storage. Most memorable experience was leaving the room about 1:30PM, putting up the clean room tag half expecting that it was too late. Pleasant surprise to find that the room had been made up on my return!Had the opportunity for a second stay which was good but with another set of equipment issues. Refrigerator compressor needed belt adjustment and stopped with a large bang after each operation. Wall thermostat was non operational. Same problem with tv. Bathroom sensor for light did not work. Mirrors are heated to defog generally in face area, but in this second room, only the the forehead is cleared.It seems as some training is in order as room service tried to come in when the do not disturb sign was up, ignored my please clean sign when I had it up (saw the cart, thought I was next).After looking at the bill I noticed a $10 a night parking charge that no one mentioned nor stated on the website. Watchout if you book through your company website and it mentions additional fees in the fine print. Taxes were left out and not clear in the original documentation. This added approximately 20% to the total charge so forget my comment on reasonable prices!

Review №5

2024-05-29 02:31:35

Unclean rooms that smell awful. I ended up being sick for three weeks after staying at this place. The whole corridor smelled of trash. The carpets are so dirty I could not be bare foot even for a second.Breakfast was barely anything.To reply to the owner: I did complain about the smelly corridors and air fresher was sprayed one day but it was the same next day. Also we were a group of three work colleagues in three separate rooms who all had the same experience so not sure asking for a room change would have helped.

Review №6

2024-06-17 18:46:15

Overall it was a ok experience.Clean rooms however they are very dated.Front desk usually helpful.The guy on 06/14, Friday morning during checkout was RUDE.Just asked for him to resolve a detail at the receipt, and got refused.

Review №7

2024-02-11 21:29:46

It was a good stay for almost a week. Stayed twice and each time its been good. Breakfast isnt so great in variety and quality but its free and I didnt really need breakfast from the location tbh. Room is clean except the top of the fridge in the studio room that was a bit dusty. Overall a bit older but value for money for business travellers.

Review №8

2024-07-02 05:24:38

Good value for the location. Quiet and comfortable. Love having a little kitchen with plates, cutlery etc.

Review №9

2024-05-15 02:18:49

Room keys didn’t work and I was locked out three times. Lights in the bedroom didn’t work. Bathtub didn’t drain. TV shut down after about 30 mins. Staff was lovely.

Review №10

2024-06-06 15:09:31

Exceptional staff and service. Comfortable hotel and highly recommended staying here. This is my second time and will be coming back!