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La-Z-Boy Furniture Galleries in Oxnard

4.7 (199) 2100 N Rose Ave, Oxnard, CA 93030, United States

Categories

Furniture store
Outdoor furniture store

Location on the map

Oxnard, Ventura County, California, US

Phone: +1 805-604-4484
Site: https://la-z-boy.com/

Opening hours

Monday:10 AM–7 PM
Tuesday:10 AM–7 PM
Wednesday:10 AM–7 PM
Thursday:10 AM–7 PM
Friday:10 AM–7 PM
Saturday:10 AM–6 PM
Sunday:11 AM–6 PM

Edit info

Total reviews rating 4.7

199 Reviews for La-Z-Boy Furniture Galleries 2024:

Review №1

2024-06-29 20:09:11

Lazy boy has a great selection of quality recliners. I found a leather recliner exactly the style that I needed for a bedroom. It was significantly discounted and I was able to purchase and load up my recliner in my SUV within a very quick timeframe. Very happy with my purchase it was exactly what I needed at a discounted price.

Review №2

2024-04-05 17:22:45

So helpful! Our sales rep, Donovan, is so nice and very helpful. Our Designer, Kayla, put together a really beautiful design for our living room and even took it a step further to our dining room and our hallway! We aren’t ready to do those areas yet but she saw my vision and put it together for me. Very happy! Both are so easy to work with!

Review №3

2024-06-15 14:05:36

We were assisted by Jessica and we ended up purchasing 3 chairs. The following morning our circumstances changed and we had to cancel the order. Jessica was extremely helpful both times and she handled both the sale and the cancellation very well. Great job Jessica! Thank you.

Review №4

2024-03-20 17:18:26

Ashley Z was very kind and knowledgeable. She showed me my options, and importantly she gave me time to think about my purchase. Thats very important to me. I have made La Z Boy my favorite furniture store. I can always depend on great quality furniture at a reasonable price.

Review №5

2024-04-08 22:54:36

We have owned a La-Z-Boy sectional for almost 20 years and have found it held up well and is still very comfortable. Thats why we headed to the Oxnard showroom to select new furniture for our family room. I love the vast selection of fabrics available considering most furniture stores only carry several colors. And the variety of styles in the showroom allowed us to try out the seating and features. Kayla came to our home and gave us ideas and drawings on how the furniture would look in our setting. We have to wait a while for the furniture but we know now how it will look and have had lots of experience in knowing how well it holds up.

Review №6

2024-06-03 16:43:00

It was a great experience getting my new sofa. The staff acknowledged me and my wife walking in and gave us the freedom and time to roam the store. They were available when I asked for help.Thanks for the great experience and keep up the good work!

Review №7

2024-04-22 16:59:13

I went with my son where I wanted to repurchase the same Collin’s sectional I bought 10 years ago and Nathan made it very easy to do. My son was there to research recliners and again Nathan was very knowledgeable in all aspects. Almost all products can be customized and that was a pleasant surprise

Review №8

2024-06-17 18:07:02

I would have given it five stars but the person, who I believe manages the store, dismissed us with a glance as soon as we walked in, indicating (with a grunt) that someone would be with us shortly (I wasnt sure if thats what he said but since someone did appear within a minute Im guessing thats probably what it was). That, unfortunately, was our very first impression of the place and it was not a good one-- especially since we knew we were going to spend a bundle. Fortunately, it was rectified by the salesperson who was both knowledgeable and friendly. Ultimately, I got the chair I wanted and thats what counts.

Review №9

2024-03-08 17:51:41

Buying a recliner here was a pleasure! I’ll be back when we buy a couch next. Our salesman Jeremy was extremely helpful in helping us narrow down exactly what we wanted. We ended up purchasing one he showed us and we couldn’t be happier. La-Z-Boy chairs are so well built, comfortable and last so long, I would never buy anything else.

Review №10

2024-02-20 18:45:37

I purchased a recliner at the Lazy Boy store in Oxnard, CA, and had a very pleasant experience. My sales associate, Karine Orellana, informed me up front that she was still in training, but she would personally ensure my satisfaction and she did just that. She had me from GO with a firm hand shake and unwavering confidence. When she needed minimal assistance, she introduced me to her manager who helped out immediately. The crew at this store all worked as a team to focus on my customer experience. I know I will enjoy the product I purchased, but Im blown away by the staff, starting and ending with Karine.

Review №11

2024-01-19 18:22:27

We had an excellent afternoon in the store with a very patient sales individual resulting in the purchase of two chairs. Ashley knows the product and helped guide us and zero in on our particular needs. Very excited to be updating our living room. Thank you very much.

Review №12

2024-06-04 17:04:24

We experienced a delightful chat with Mike Shaw, and he was very accommodating throughout the entire purchase process. We purchased La-Z-Boy before and I’ve been thoroughly satisfied, this time was no different.

Review №13

2024-01-23 20:16:11

Nice sellection of furniture in addition to recliners and sofas. I think the prices are too high and that’s why they have so much overstock. A lamp was $200 on sale for $20… that tells me your mark up is too high. The service was great. We were well taken care of in the store

Review №14

2024-07-01 15:01:40

I am a Caregiver and I brought in my disabled client and Jeremy was so kind and patient and helped us select the right recliner.

Review №15

2024-03-28 03:49:40

I was so pleased with the wonderful customer service that I received from Karine. She was very helpful, friendly and personable while also being professional. She made my shopping experience great.

Review №16

2024-03-27 22:52:25

Nathan helped us during our visit at the Oxnard location. He was very knowledgeable about the La-Z-Boy products and helped me find a recliner that met my child’s needs. I didn’t feel rushed, he answered all my questions, and helped me find what I was looking for. Thank you for your help Nathan!

Review №17

2024-03-07 17:59:52

Mike was very friendly and inviting. He was very knowledgeable about sofas. We made our choice and he explained everything as we were being rung up. Easy peasy

Review №18

2024-01-08 23:40:42

Came in looking for a new sectional couch.Ashley was very helpful showing us all the available models, fabric options and features. Kayla came to our house for a design consultation to help us pick just the right color and finalize the couch design. Her input was perfect and gave us confidence we were getting a couch that would look great in our space.

Review №19

2024-03-29 16:47:43

I had a wonderful experience buying my Laxy Boy Love Seat Recliner at the Oxnard store. Donevahn was so helpful and it was great that Kayla came to our hone to pick out fabric.

Review №20

2024-02-13 18:20:48

Everything was good until the check out. Took way too long for the credit application. Our salesman was great but new, others got busy and left him to fend for himself. He was as frustrated as me

Review №21

2024-04-13 05:42:04

Sales agents at La-Z-Boy are non aggressive but very helpful. Nathan at the Oxnard Ca store was genuine and made our shopping experience very smooth and hassle free. Thank you Nathan!

Review №22

2024-05-17 21:17:59

The service was friendly & information on products provided was complete. Purchased 2 chairs but have not received delivery as yet, so can not comment on them. Cannot rate higher due to this as well.

Review №23

2024-05-06 16:31:54

The staff at the Oxnard store are great. Knowledgeable and friendly, made the process of picking furniture easier. I will buy from them again.

Review №24

2024-05-01 17:26:57

Mike was very helpful and informative!! He knew a lot about the product and was able to help us with our needs. The store was very clean and Mike was very friendly.

Review №25

2024-02-02 06:39:26

Lots of selections to choose from. I was looking for the perfect recliner, and Donovahn helped me find it. He is very helpful, knowledgeable, patient, and fun to work with. Made for a very successful visit

Review №26

2023-11-07 03:38:50

We had the best experience with La-Z-Boy from beginning to end. Our salesman, Mike Shaw was exceptionally informed, patient, and helpful while we decided on a few new recliners. Likewise, our delivery men, Eli and Erlin were timely, helpful, and showed the utmost professionalism as they set up our new beautiful, cushy, furniture. I would highly recommend your business to anyone who may be interested in quality furniture and outstanding A+ service!

Review №27

2024-01-08 05:24:16

We had a great experience shopping for furniture at La-Z-Boy in Oxnard, CA. We went in looking for a recliner and eventually purchased a sofa, pillows, recliner and area rug. The salesman was very knowledgeable and gave us plenty of time to browse the showroom floor. He answered all our questions and made use of a graphics app to lay out our living room and get an understanding of the space. We never felt rushed or pressured. We were able to have their designer come to our home a few days later with swatches to confirm what we wanted. We returned to the showroom two days after to go over all the variables, options, revisit our choices and order the furniture and rug. When we left, we were confident in our choices. Now all we have to do is wait for the items to be manufactured and delivered. Hopefully that will go as smoothly.

Review №28

2024-05-22 17:57:25

Jessica was great at helping narrow down our choices. And made great suggestions regarding the fabric since we have dogs

Review №29

2024-04-01 17:00:25

Excellent quality furniture as well as qualified staff who were extremely helpful both in the store and during a home visit to make sure what we were buying would actually work in our environment. We could not have been more pleased.

Review №30

2024-01-09 18:06:12

I got what I went for...a great chair at a very good price. I had a lot of help from Mike and very much appreciated the time he spent and the help he provided. Cant wait to get the chair!

Review №31

2023-10-26 23:44:33

Chair got stuck while brother in law was in it. After his back surgery. Thanks to there and I quote best in the industry warranty of... 3 days. No joke. 90 days for dog bed. 3 day return policy for 2,300 chair. Dont get me started on how long it takes for not a repair visit, but a product inspection. Please be aware.

Review №32

2023-11-15 06:34:35

The service I received from Donovan was incredibly attentive and joyful. He listened to what I was looking for and knew exactly what to show. Each time I asked for something additionally preferable, he provided the option for me to try it out. He is so knowledgeable and made shopping a breeze to find the exact recliner to meet my need. Plus, I walked in on a whim when this store was about to close! I had been eyeing Lazy Boy recliners online for a while, and was sent on a job in the area. When I finished work and was driving home, there was Lazy Boy and I made a quick turn into the parking lot. This store is beautiful!! Wish I were a wealthy lady! I purchased the Joshua Rocking Recliner that fits my size perfectly, and now that Donovan added height to the chair it’s even more comfortable, as well as with a firmer memory foam. I am also having it done in my choice of beautiful fabric, “Autumn.” Totally customized chair that will work specifically for me for years to come, no doubt. Wasn’t in the store for long at all and walked out very, very pleased. My chair will arrive sometime in January, and will be worth the wait, I’m sure. Thank you, Donovan!

Review №33

2023-11-08 21:28:06

Had a great experience yesterday with Claudia. She was friendly and knowledgeable - she was able to answer all our questions and guided us to the perfect couch. If the delivery and set up go as well, we’ll definitely be back for more furniture!

Review №34

2023-09-14 20:54:46

Donevahn was great! Very helpful as soon as I walked in. I told him what i was looking for, and he immediately knew where in the showroom those pieces were. Very personable and I had fun choosing fabric. I was looking for something specific and he got it! Thank you. Looking forward to my beautiful sofa! (Plus it was on sale for Labor Day, so I got a great deal)

Review №35

2023-08-22 19:08:09

Our meeting with Mike at the store was very good. He was very patient and understanding and took the time to explain all of the options for a new sleeper sofa. Kayla came to our home to help with design choices. Kayla is very knowledgeable and helped us prepare the final order. Just waiting for delivery in 6 to 8 weeks.

Review №36

2024-03-25 19:02:54

Amazing service. Easy transaction.Didn’t feel like I was dealing with a used car salesmen. Highly recommend this store.

Review №37

2024-02-19 17:48:53

Michael is a very professional, knowledgeable associate who listened and heard what our needs and budget were, ensuring our needs were met. Great experience!!

Review №38

2023-09-24 19:10:24

I was very happy with my experience at La-Z-Boy in Oxnard. The salesman was friendly and helpful, but Not pushy. He aptly described the features of each chair I looked at and didnt mind all my questions. Im anxious for my delivery this week. Good job!

Review №39

2024-02-01 19:03:47

Im changing my 5 star to a 1 star. My sales consultant left the company before my furniture even arrived. They sent me a wrong color custom chair and then argued with me! Then the couch sunk in the middle because theu forgot to put a supporting leg under the middle. Had to call a service tech to the house. A week later I called to see where the leg was in shipping and my issue hadnt even been entered into their computer yet! Then when I told him it needed to be cleaned because the color from our clothes from sitting on the sofa actually transferred. He said I had to make a different service claim with Serveco on line. Ok, better have a: 1) physical copy of your service contract. 2) product serial number. 3) product model name. 4) delivery date. 5) store name and where you purchased it from on hand.

Review №40

2023-12-29 21:00:25

The service provided was exceptional. I felt comfortable knowing I was in good hands.La-Z-Boy Furniture is pure quality

Review №41

2023-09-13 23:53:14

Great store, great selection!! LA-Z Boy furniture is well-made, functional, and stylish. Donevahn is an excellent salesman, and Kayla an equally superb designer. Together they crafted a beautiful family room and living room set-up for us, which included two free visits to our home. Highly recommended!!

Review №42

2023-08-17 17:25:27

Kayla and Donovan were great. Kayl came out to show me samples in my home so I could make a informed decision. Donovan was the one whom solidified the sale. He was knowledgeable and fun to work with. I would highly recommend both of them.

Review №43

2024-06-13 00:48:11

Mike Shaw was amazing, very accommodating, knowledgeable and all around great person to work with!

Review №44

2024-03-14 17:14:59

I have always been very happy with the customer service here. The staff are all friendly and knowledgeable about their products.

Review №45

2023-09-03 23:19:18

Mike was the best salesman ever. Thanks for explaining how to choose the right size of a recliner. Also for explaining about delivery issues and going the extra mile to find us two recliners of the same color that are on sale.

Review №46

2024-05-19 16:41:19

Great experience . Knowledgeable and courteous salesman. Will definitely shop here again

Review №47

2023-12-12 18:08:55

We had a great experience at the Oxnard store. Mike Shaw was great! He answered all our questions and showed us exactly what we were looking for.

Review №48

2023-07-09 19:07:34

Nathan was super helpful buying a very nice leather lazy boy chair. We needed it soon and he delivered the service for the perfect one. I’d highly recommend Nathan at the Oxnard store and their quality products.

Review №49

2023-06-19 19:04:45

Curtis Thompson was very helpful and courteous in helping us select furniture for our tv room. He listened to our concerns. The furnishings he selected were perfect for our room and taste. He answered all our concerns and never tried to push us towards something we didn’t like or want. We enjoyed working with Curtis and would consider working with him again!

Review №50

2023-12-31 18:05:14

Great experience! The sales representative, Ashley, had all the answers to my questions and ensured that I had all the information to make the right choices. Thanks!

Review №51

2022-09-07 19:39:06

I like to consider this my “first stop” when out shopping for any household furnishing. You can always use the online Lazy Boy app if that’s more convenient. This particular Oxnard store location is very convenient to my Port Hueneme home. Less than 6 miles. I’ve purchased at this exact location before and I have been completely satisfied with their products, services, and especially their knowledgeable staff. There’s plenty of options on almost anything you’re considering. My recent purchase of their Hidden Treasures Bookcase was exactly what I was looking for. And, it was 30% off. My sales associate was Curtis. Very knowledgeable on all their products. I was also assisted by phone talking with Mike and Jessica. Excellent team work! I’m now looking forward to receiving the bookshelf. It’s been ordered and I was happy with the final price, including taxes and delivery. Ty.

Review №52

2024-03-30 17:43:11

Sales person was very knowledgeable and directed me to the perfect chair for my needs

Review №53

2024-02-03 21:47:40

Karine, you were probably the Newby of the bunch, but your professionalism shines. You were amazing. Thank you Jim and Conny

Review №54

2022-10-31 19:34:34

The La-Z-y Boy in Oxnard was a great first time experience for me and my family. The store was clean, neat, great lighting and wonderful customer service. We were greeted upon entering. Our Sales Rep, Curtis was helpful, listened to what we wanted, personable and provided great suggestions from an interior decorator point of view. He came to our home so that we could compare the fabrics to our lighting and colors. We ended up changing one of the fabrics because as Curtis suggested, lighting can give fabrics a different color. We are very happy with we our choice for a recliner which gives great support for the lower back and knees. Our sofa also reclines and gives great support. They did give us a percentage of savings. I do see this purchase as a investment, and I know we will have these sets for many years to come. Thank you.

Review №55

2024-02-23 19:03:44

Nate did a thorough job explaining options, colors and fabrics. He is a asset to any company.

Review №56

2023-09-13 13:21:43

Claudia Velasquez provided excellent service when I needed arm chair covers for my new chair. She was professional and very nice to work with on this order.

Review №57

2023-05-09 19:42:46

I stopped in yesterday to see if I could find a throw for my 88 yo mother. Mike Shaw in sales was right there to see if he could help me. I searched for about 15 min and was going to settle for something that was close but not exactly what I was looking for. Then to my amazement Mike show up with EXACTLY what I wanted.The furniture looked beautiful and the showroom was impeccable. Obviously, this wasn’t a large purchase but it didn’t matter to Mike, he wanted to help out and he delivered. Kudos to him and La-Z Boy!

Review №58

2024-02-23 18:55:25

A refreshing purchase experience. Knowledge and personable sales person. A tremendous young person with a bright future.

Review №59

2022-06-14 04:07:36

I went to this store in Oxnard 2 days in a row because my husband is very ill and I didnt want to over extend him. The first day I met Greg he was there helping out from another store. What a delight he was as my time was limited as I had to pick my husband up from dialysis. He walked me through that whole store explaining everything to me so patiently. Never once did he get impatient when I was going back and forth and asking questions. He wasnt going to be at this location on Thursday, so he introduced me to Kayla she would take care of us on Thursday. Unfortunately my daughter and family that had lived with us for 5 years was leaving for Oregon and didnt get on the road until almost 5:00pm. I called out to the store and spoke to a young lady named Claudia. She said she would help us as Kayla was on an appointment. My husband sat in the heat/massage chair Greg had shown to me and he didnt want to get up. We picked out the fabrics and waited for a call from Kayla to set an appointment for her to come to our home. Kayla came on Sunday, brought fabrics plus. We did change the fabric for our chairs but stayed the same for our couch. Kayla helped us pick out a clock that we will be able to see and a table that will fit between our chairs. All 3 of your representatives were delightful and professional. Would do business with them again. We are now waiting for our beautiful furniture to be made. Oh yes I learned that Greg and Kayla are husband and wife before she left our home. What a wonderful couple. Our experience has been wonderful from beginning to.........Will write more when our furniture comes. Thank you Greg, Claudia and Kayla you made an old woman happy. God bless all of you.

Review №60

2023-12-31 18:57:44

I thoroughly enjoyed working with ClaudiaVelasquez. She was very patient and showed me the various styles.

Review №61

2023-11-10 20:13:06

Everything was great! If my order comes on time it’ll be perfect. The mattress is needed very much right now so please call the minute it comes in. Thank you.

Review №62

2022-02-27 20:43:09

The person at the store, Kayla, was very helpful. My mother in law was able to go in and try the lift recliner and loved it. The store sent regular updates of the progress, the lift recliner arrived as scheduled, and the delivery guys were very nice and helpful. The lift recliner is well-made and very attractive as well as functional. My mother in law pushes the buttons and can recline as much or little as she wants and get up easily with the lift mechanism. Finally, the chair can be positioned fairly close to the wall.

Review №63

2023-10-03 19:07:35

Nathan was amazing and really took time to help us make the best purchase for our 93-year old mother. We are so excited and look forward to purchasing more items in the future!

Review №64

2023-09-29 19:34:48

We were very pleased how Lazy Boy salesman Mike Shaw assisted us in finding two chairs for our family room. He was very thorough in explaining the attributes of the chairs and helping us find just the right chairs.

Review №65

2023-07-14 21:39:57

I went into the Oxnard LA-Z-BOY Furniture to order a Talladega Power Rocking Recliner, with message and heat for our new condominium the other day. I met with Jessica Roso to discuss what upholstery, fabric and color options LA-Z-BOY offers for that model. She had me try out their standard upholstery and their Tempurpedic type of upholstery to compare with. She showed me some fabric samples and asked me what the furniture and colors of accessories were in the room that the chair would be in. She took the time to draw out a layout of the room and where the chair would be placed as to door and window location. She suggested a little different color fabric than I thought I would go with, originally, but, her idea made all the difference between ho hum and WOW! It was so nice she really took the time to help me order just the right color and upholstery. Jessica Rosa was very nice to deal with and gave exceptional interior decorating advice.

Review №66

2021-09-19 19:21:42

I felt like the gentleman that was helping me choose a rocker recliner for my mother was most helpful! He explained the different designs and features to help me make a decision on my purchase! He also did not follow me around the store instead he gave me space to look at the different types and designs. He also set up another appointment for me to come back which was most helpful! So happy with my purchase can’t wait for my mom to try it out!

Review №67

2022-06-07 16:02:07

My sales person (Jessica) was available and accessible immediately without being pushy. She was polite, professional and very knowledgeable about the furniture options. She gave me great suggestions and LISTENED to me! The quality of this furniture has stood the test of time. Im back for a sofa.Thank you.

Review №68

2023-05-25 19:05:09

I knew what I wanted by visiting your website. At the store the sales rep helped me, she was courteous and knowledgeable. One reason for going now was the sale. I’m very happy with my new recliner.

Review №69

2024-01-21 17:30:44

Probably the most well informed salesperson we gave ever encountered. Also very polite.

Review №70

2022-07-04 19:05:37

We had a positive experience at the LazyBoy store in Oxnard. Jessica took time to speak with us to learn about what we liked and didn’t like and then worked with us to find something that fit our needs. She thoroughly explained the price quote and ordering process. She was genuinely interested in ensuring all of our questions were answered and we were happy with the purchase.

Review №71

2023-08-28 19:28:06

Our sales person Claudia was great. She covered all options and prices without pressure. The quality and options were great.

Review №72

2022-02-03 01:13:11

The sales staff were very knowledgeable and courteous. They are on point in relation to customer service. The showroom had a great selection of living room furniture. The only reason I didnt give a 5 star rating is there is a 4 to 8 month wait to take delivery of a purchase. That is not acceptable and a major reason we chose to buy elsewhere.

Review №73

2021-05-03 19:46:54

We have purchased La-Z-Boy furniture in the past and we received the same excellent service again! Our sales person, Claudia, was very knowledgeable and friendly and we never felt pressure to buy. We were able to order a recliner sofa that fit our taste, budget and timeline. Of course their furniture has always lived up to it’s reputation! Thanks again La-Z-Boy!

Review №74

2020-06-23 17:02:45

Claudia Martinez helped us with our purchase and she was amazing! She was informative and I could not believe how patient she was with all the changes I kept making. In the end she helped us select an amazing leather sofa and we can’t wait to get it! We love Lazyboy furniture and we can always count on a great shopping experience and the excellent quality we expect!

Review №75

2024-05-26 16:32:42

Easy to deal with. Very informative. Very happy.Thank you Mike.

Review №76

2023-03-06 17:18:17

If they had a lower star, believe me I would give them a minus “5” they carry inferior quality furniture, it is true they try to fix things, but it takes an act of congress to get it done “Comfort Care” their service department is back east & I have waited on hold over 2 hours sometimes! These service people come out in their car’s, not very professional! I’m sick of all the problem’s, I will never buy at Lazy Boy again!!!! Sincerely, Penny

Review №77

2022-01-26 20:09:29

Outstanding customer service. Benny is top-notch, knows his Ashley furniture and offers helpful suggestions to create the best look. I had a wonderful experience working with Benny, his other employees and their store Manager who went above and beyond to help me in making my purchase. I am looking forward to the delivery and enjoying my furniture to come. Thank You.

Review №78

2022-10-01 19:53:01

When we arrived we were greeted by a salesman right away. The store was large with much to choose from. As the leading brand of reclining loungers we felt safe in choosing them, even though the price is higher than on-line. As a big tall man I chose an oversized one to be delivered next week.

Review №79

2021-06-06 19:32:06

I went to the Oxnard La-z-Boy store because of other views I had read. I introduced myself to Allison, the sales manager, and had a list of five chairs I wanted to see. She was very knowledgeable about each chair and knew immediately where each chair was. She explained other accessories that were available for the chairs, risers to get in and out of the chairs. I have had both knees replaced and sometimes have trouble getting up from recliners. She also explained all the power options. I asked if I could come back with a cushion from my couch to verify the color I selected would go with my couch. We set a day and time and I got an email to verify the time. I never felt like I had to buy any particular chair or option. I would highly recommend this store.

Review №80

2019-09-02 16:04:33

We purchased a pair of beautiful & comfortable leather recliners at La-Z-Boy (Oxnard) over the Labor Day weekend. There was a huge sale, and we got a great deal. Claudia, the salesperson who assisted us and answered our many questions, was very helpful & professional. She gave us space to wonder around the store, and we appreciated her non-aggressive sales approach. We would definitely reach out to Claudia with any future purchases. Thank you La-Z-Boy!

Review №81

2022-01-12 02:18:46

Last week I called Oxnard La-Z-Boy for more information on a sleeper sofa. Donevahn Mitchell was so helpful that I asked for him when I went into the store a few days later. He answered every question, explained every detail, and spent all the time necessary in order for me to make an informed decision.Not only that, but Kayla, the designer, was able to schedule a consultation that very afternoon even though I live out of town. She made choosing the perfect fabric easy.I highly recommend the Oxnard location of La-Z-Boy for their furniture and their incredible customer service.

Review №82

2021-03-01 20:17:00

Mike Shaw was such a big help to us in picking out the right rocker recliner for my husband. He showed us that there were lots of sizes and helped find the perfect fit for a man my husband’s height and size. I told him the color was fine but he went to find the color swatches because he wanted me to be sure and I did make a change for the better. He was very thorough and very kind. On another note, everything in the store is beautiful and the fabric swatches offer an array of color and pattern choices.

Review №83

2023-08-05 19:32:19

Curtis was very welcoming and knowledgeable when I visited the Oxnard store this past week. He brought samples to our house and we placed our order the same day.

Review №84

2022-06-01 02:21:15

The service was super. Ver friendly and relaxed staff. And Claudia’s recommendation to have a designer come to the house to make sure my choices would work was the best. Kayla came promptly to my home and it was so easy.All in all a 5 star experience. Thank you Kayla for your recommendations

Review №85

2024-05-24 16:40:13

Excellent customer service. Staff is competent and very nice.

Review №86

2020-07-08 05:48:37

We were very pleased with the service we received. Nathan, the salesperson, was very helpful and patient while helping us make our selection of a sectional. Kayla, the decorator, came to our home the following day to make sure the sectional would be a good fit and helped us pick out the best color fabric. All in all it was a very pleasant experience.

Review №87

2021-04-11 20:28:19

We were greeted when we walked in. We told them we were just looking we would let them know if we needed help. We found several things. Jessica was there to help immediately. It was hard to decide, everything was so pretty. Finally, we narrowed it down to one chair after trying MANY. Jessica never pressured us, never tried to hurry us along. She was very knowledgeable and polite. We ended up buying one chair and three lamps. We decided that we needed another chair after we got home, so we are going back. Great service, great product!!

Review №88

2024-04-11 19:29:44

Lots of great choices and Jessica Roso was very helpful and knowledgeable and patient

Review №89

2023-10-01 20:51:52

Sales person very patient however we asked for a chair that matched the same color as the chair on the sales floor and ended up with a darker color. Rather than having to deal with the hassle of returning it we just accepted the darker color. There was no way of knowing what color was actually ordered on the paperwork.

Review №90

2021-05-31 19:20:29

Our experience was perfect in every way! Allison was wonderful. No hard sell, only helpful and attentive. We were able to find a sofa which she could check on for availability and delivery in seconds! Being in the store and seeing All the inventory was great. Couldn’t have been better!

Review №91

2018-09-08 22:38:03

Excellent service: Friendly, low-key but attentive and knowledgeable service. No pressure but she kept track of all details when I was ready to make my purchase and was very efficient. It was a very comfortable and happy experience buying my chair. She was a superior sales person. I felt very fortunate to have a such good one because, even though I needed to make careful purchase, I was also in a hurry because of personal time constraints. She had a very lovely personality for sales and was a great person in all respects.

Review №92

2024-02-10 20:15:35

The designer and salesman were really knowledgeable. Great personalities.

Review №93

2020-10-27 19:34:31

First of all furniture was in great shape and what we expected!! This buying experience was made fantastic by our Salesman Donovan. He is very knowledgeable. He showed us what we had in mind and also an oversized recliner to fit me, I’m 6’ 4” tall. Donovan kept us informed through the whole process up to delivery. Donovan is an asset to this company. I will recommend this store and Donovan to anyone looking for furniture.

Review №94

2024-05-02 17:13:41

Helpful and patient with us while we tried out many chairs.

Review №95

2021-04-06 19:16:47

I had an excellent experience shopping at La-Z-Boy in Oxnard. I went in on two separate occasions and tried several different chairs on for size (I’m 6’8” so size DOES matter!). Both times the sales staff were very helpful and answered all of my questions. In the end I decided to take the plunge and buy the Redwood power recliner. They sold me the floor model so I wouldn’t have to wait on delivery. I made the purchase on a Monday and they will deliver one week later. Couldn’t ask for more!!

Review №96

2022-03-01 20:14:49

The salesperson explained feature and qualities of the furniture. I explained what I was looking for… he took me right to one, we checked color match and operations of the recliner, tested the size and feel. We sat around and talked about it and how it’s made and warranties, and I bought it!

Review №97

2022-01-05 20:17:22

When we walked in the door, we already knew just which model we wanted- and THERE IT WAS, right inside the door! We sat down and didn’t move the whole time.Curtis was great, explained everything in useful detail - not overloading us.We are very happy indeed with our purchase and look forward to years of comfortable reclining in and on it!

Review №98

2023-01-27 05:49:21

Alicia was super helpful and answered all our questions! We found the perfect couch for us and it was on sale for a great price. They even helped us move it out of the store - everyone there is so nice!

Review №99

2020-05-26 00:51:57

Kayla was great!She introduced herself, let us know if I’m going promotions and deals. We then found the most comfortable couch and sofa ever. She then answered questions about the material and fabric protection for pets. We made the purchase and took advantage of the 36 month 0 percent Financing.Would definitely recommend Lazyboy to anyone I would let them know to ask for Kayla - she is awesome!

Review №100

2021-08-25 23:39:56

Today I visited Oxnards beautiful showroom featuring La-Z-Boys well made and comfortable furniture where Salesperson Mike made sure that the recliner and chair that I picked out are the correct size for my body type and will look nice in my home. He made me feel relaxed during the whole process.Cant wait to get delivery of my new furniture this coming Saturday!Thank You Mike for a most pleasant shopping experience.

Review №101

2021-04-21 19:25:13

The sales staff were kind, friendly and very knowledgeable. As difficult as it was to hear, they also indicated the potential delays due to the pndemic something very much appreciated. We were kept in the loop with any adjustments to the schedule. The home decorator came over and made suggestions we adopted and for that we are very thankful. The delivery of our new loveseat and chair was timely and very well coordinated. Thank you for doing a great job!

Review №102

2018-02-09 18:53:07

Great products, good prices and the best sales person I have dealt with in a long time.Melissa is very knowledgeable and patient. She took the time to explain about the various options of fabric and chair options. She listened to our needs, we looked at chairs that cost $2500 and some that were on sale that were on sale for $500. She didnt try to influence our decision, just patiently explained your products in relation to out needs.... a great salesperson.

Review №103

2019-04-27 00:37:37

Maria was a joy to work with. She is knowledgeable, personable and not a bit pushy. I went to the store to buy two sofas. Maria was able to answer my questions quickly and we completed the transaction in about half an hour. Never once did she get sales-y which was lovely. Not everyone who was shopping at the time could say the same. I would definitely buy from Maria again if not for for the fact that La-z-boy is such good quality, these two sofas will likely outlive me. :-)

Review №104

2023-05-30 02:05:29

I gave 5 stars, I believe in 2007. I give 5 again. Great service and sales. Thank you Lauren for your help in our purchase of our recliners.

Review №105

2024-02-16 17:53:13

I was shopping for a new recliner and stopped in on a Thursday to look around. A salesperson greeted me and showed me a recliner then excused herself and never came back. I tried again on Saturday and was assisted by Mike Shaw, who was very helpful and knowledgeable. He answered all my questions and was very attentive. I ended up buying a recliner and am very satisfied with the experience and with Mike.

Review №106

2019-07-29 01:31:55

Our experience with Kayla was outstanding. She listened to what we wanted, looked at pictures we had of our room and went over measurements. She had us try out different sofas and chairs and explained what came with each. Once we had the pieces chosen, she helped us select our fabric and we were finished. We can’t wait to get our furniture. Our shopping experience was extremely enjoyable.

Review №107

2022-10-08 14:42:46

Love the furniture but HORRIBLE EXTENDED DELAYS if you need a repair, part or service!!! My recliners foot rest got stuck in the up position. Multiple calls to Customer Service with 50 wait times, then gave up!!. YES nearly an hour and no one ever answered the phone. L O N G story short: it is now 10 weeks since part was ordered and the chair is still NOT fixed, unusable and looks horrible!!La Z Boy needs to step up their customer service as is unaccetpable!! OVER 3 MONTHS SINCE CHAIR BROKE, TRIED TO REPORT, GET A SVC CALL, PART, FIXED..... AND STILL NOT REPAIRED!!!!I will definitely not ever buy from them again. Even tried calling Mgr of Oxnard store for help as bought the chair from them. NADA, ZIP:GO ELSEWHERE IF YOU U R WISE TO SAVE YOURSELF THIS NIGHTMARE.

Review №108

2023-11-17 19:33:45

We are very pleased with our purchase from lazy boy. Its just what we wanted. The sales girll very very nice.

Review №109

2020-11-13 17:06:39

Oxnard, Ca. Lazy Boy showroom was where my daughter and I were looking for a recliner chair for a disabled family member. The sales person, Walter, was very helpful and did not try to rush us instead he tried to help problem solve the concerns we have. We did select an electric chair but wanted to be sure it would be a good fit for the man. We traveled the next day to Bakersfield where he lives and took him to the local Lazy Boy store to have him sit in chairs to be sure they were the right size. Although Bakersfield did not have the same chair we were able to determine the best size chair for him. We returned to Oxnard showroom and completed our purchase with Claudia as Walter was not available. We are very happy with our experience and will share our experience with friends and neighbors.

Review №110

2019-08-04 05:45:48

Neil did a really nice job explaining options and choices; he was very pleasant and professional. Claudia did a good job clarifying issues that we had questions about, too. We were treated fairly and once again found chairs that are comfortable and well made.

Review №111

2020-12-30 20:50:30

We walked in the Oxnard La-Z-Boy store to glance at the recliner high leg chairs, and were kindly greeted by Nathan. He is very knowledgeable, professional, and provided a variety of fabric choices. Nathan is a perfect sales representative and answered all of our questions. We were grateful for the written quote and opportunity to think about our choice, as we went home to assess the space and fabric choices. Their website is helpful with different features, and Nathan provided the swatch SKU numbers. We went back the next day to place our custom order, and the entire transaction was easy. Nathan practices excellent customer service and professionalism.

Review №112

2021-10-19 22:28:21

We love La-Z-Boy furniture but for the coat and wait time to receive the items is unacceptable. We ordered two recliners in March and suppose to received them in August ( bad enough) Now we’re told they will not be ready till January. Plus we can’t get our money back to get something else. Not happy!! The salesperson and management could care less. They’re to busy selling to others, hopefully those customers have better luck then us.

Review №113

2022-01-19 07:28:05

We had been looking for end tables for a while before we stopped in the La-Z-Boy store. We had purchased a chair and loveseat from them about a year and a half ago, and they still had our selections saved in their computer, along with some options for additional pieces, including the end tables. All we had to do was select one. It was so easy, and the staff were very friendly.

Review №114

2021-02-18 00:49:50

We had first class service from Mr Mike Shaw this week at the Oxnard La-Z-Boy location. My husband and I brought my 87 year old grandma out to buy a new recliner. Mikes knowledge of this product was just what she needed. He was so helpful and did not suffocate us. We will definitely return to this store for future purchases.

Review №115

2018-01-03 21:59:21

We were greeted as we entered the store by a very lovely young lady by the name of Melissa. We had seen an ad in the newspaper and I wanted to see the reclining sofa I had picked out. Melissa was very knowledgeable and helpful in demonstrating all the aspects of the sofa and gave us the prices for the sofa and matching chair in leather. A very positive experience and I ultimately bought the set. Cant wait for it to arrive!

Review №116

2019-12-31 17:08:20

The experience was fantastic. Linda Ankney, my Sales Associate was professional, extremely helpful and not pushy at all. She heard what I was looking forAnd was able to guide me in the right direction. I purchased my sofa/loveseat in one visit. Lay-Z-boy also offers an interior design home specialists that will come to your homeAnd help you create and design your room of choice at no extra charge . I will definitely be back.

Review №117

2023-09-18 23:10:35

Kayla was excellent helping us with our design and the delivery personnel were excellent! Highly recommended.

Review №118

2020-08-18 20:40:26

Claudia, who we found out later, is the manager of the La-Z-Boy in Oxnard. She was so helpful and took the time to help me find the right chair to fit me. She was so cheerful and friendly and very patient with me. I was able to pick out the best chair that fit.I am so pleased with my experience and would recommend this store to anyone 😄

Review №119

2019-02-12 22:35:25

Claudia helped us months before we were ready to buy. We returned 5 months later. She spent enough time and answered all of our questions. She wasnt pushy at all and gave helpful guidance where appropriate. The store has a good selection of quality items and many fabrics. This was the second time purchasing from them.

Review №120

2021-06-22 19:51:23

We LOVE our new recliners and loveseat! It was a 7 month wait but the sales team kept us informed and worked with our schedule once ready for delivery. The results are worth the wait!

Review №121

2021-05-31 19:32:44

We decided to head into the Oxnard, California rather than the closer Northridge, California gallery to look at a larger recliner. We already have the Pinnacle recliner that weve owned for 7 years but decided it was time for a wider recliner.We worked with Donovahn. He was a wonderful help...from the greeting by phone to the assistance in recliner options, all the way down to being able to locate a swatch of the discontinued fabric of our current furniture. He went above and beyond to assist us in choosing the fabric for the new recliner which would compliment our current sofa.We are extremely pleased with the total experience we had.

Review №122

2019-04-14 23:27:47

I have been a long time LazBoy customer. I love their recliners. Have a recliner that got me through two surgeries because I could not sleep on my bed. It is still the most comfortable piece of furniture in my house.I went back looking for a recliner couch and found the perfect one. Kayla, the designer, showed me the part of the store I could chose from and left me to decide. She checked back with me to see if there was any model she could run the numbers for me.When I picked the couch I wanted, she ran the numbers with options. She also showed me the material I could chose since I was not happy with the light color.I am happy with my purchase and cannot wait for the couch to be delivered.I would certainly recommend Kayla and La z Boy for anyone whos looking for quality recliners.

Review №123

2018-09-30 19:40:28

This was the second chair we have purchased from the La-Z-Boy store in Oxnard, so we are obviously satisfied with the product and service. Claudia was very helpful. She guided us right to the big and tall models and clearly explained all of the options available and what the options we wanted would add to the cost. We were pleasantly surprised to find that the chair with the options we wanted was in stock and could be delivered within a week.

Review №124

2024-06-06 18:26:23

Everyone was great and very helpful. We had an excellent experience.

Review №125

2021-06-29 19:48:32

Great furniture and customer service! I had a lazy boy recliner for 10 years that needed to be replaced, I ordered a new electric recliner and was told it would take a few months two produce and ship the chair, but it was worth it!! my new recliner looks excellent in my new home and the delivery and customer service was very smooth highly recommend!

Review №126

2018-10-13 00:37:08

The whole experience from the moment we entered the store,until we signed on the dotted line,was exceptional. The salesperson, Kayla, was expert on inventory, and professional. We were shownexactly the chair we described! And in a matter of two days the chair was in our sitting room. It wasperfect,more than I anticipated. And the delivery men were efficient.Thank you so much,Linda M.

Review №127

2020-07-10 05:32:12

Claudia was awesome! She showed me some things that might interest me and then gave me space to look around. She checked back in with me, but I never felt pressure to buy or like she was hovering. When I brought my husband back to look at the couch I thought we would like, Claudia remembered me and again gave us the right balance of space and checking in with us. She answered all our questions, and we purchased a leather reclining sofa. We can’t wait for it to be delivered.

Review №128

2019-09-05 15:19:05

Cant wait to get our furniture. Eva Morin was great. She was very helpful, knowledgeable, pleasant and patient. She helped with configuring a sectional that would fit comfortably in our family room by drawing a diagram and getting all the correct measurements as well as help with fabric choices.

Review №129

2018-08-31 18:21:57

Had a very good experience purchasing a recliner. Linda (Sales rep) was very helpful and knowledgeable about their products. Not knowing exactly what I wanted she showed me various options and gave me plenty of time to try them out. Overall a very pleasant experience, I will return for future furniture purchaces.

Review №130

2023-07-11 18:26:23

Mike made a lot of errors during the sale and needed managerial help to correct the over charges and refund but he got the job done. Only thing that is not correct is my address, hopefully it will be changed during the follow up information call.

Review №131

2020-01-15 18:06:17

I bought a sofa from La-Z-Boy in Oxnard. I am a repeat customer. Everyone I worked with was professional and friendly. They gave me time and space to make my decision without pushy sales tactics. They have a tremendous range of options for fabrics. I would give them 5 stars if they were a little less expensive.

Review №132

2020-02-24 20:21:03

Subject (From La-Z-Boy): Hi Mickey, Tell us about your experienceLa-Z-Boy Furniture:My opinion on prices for certain items at La-Z-Boy furniture stores are a little high priced however, your furniture is always a dollar or two less in comparison to other furniture dealers.FURNITURE SALES: Your Furniture Sales announced and or during holidays are Superb and affordable for Customers which is usually when I take advantage of when Im in need of replacing furniture in my home.CUSTOMER FACT NOTE: Just a note to consider, there are many (Male & Female Widowed, Divorced, and Retirees) on 1-single household income. It would be nice for La-Z-Boy Furniture Galleries/Stores to offer,SENIOR DISCOUNTS - to their Customers throughout the year (EXAMPLE: Included with ALL your HOLIDAY Sales and APRIL Income Tax month / And Or, at least a weekend each QUARTER of the Year. This could be a win-win situation for your company financially, and for your Customers.MY EXPERIENCE AT La-Z-Boy (Oxnard, CA)I was assisted by Donovan at the OXNARD La-Z-Boy located on Rose Avenue (in Oxnard) near our 101 FWY. I personally like the variety of furniture styles available at your store and Donovan assisted me with the couch I previously purchased last year.Donovan is very knowledgeable of your furniture brands, names, materials and overall an Excellent Sales Representative of your store. He is Customer Friendly, a delight to converse with, has a warm sense of humor, and very easy to speak to in detail about what you are searching for and desire in furniture. He is also patient when it comes to a customer sitting on so many different styles of furniture (as I did) and describing specifics about each in question.I want to add,Because of my previous experience at La-Z-Boy Furniture with Donovan when I purchased my sofa, is why I returned to La-Z-Boy and specifically asked for him.Donovan is obviously and displays concern when it comes to your Customers being satisfied with what they are purchasing from your La-Z-Boy furniture store, which I think is an outstanding quality.Total Quality Customer Satisfaction is very important, when it comes to your customers.Thank You. Ms. Miguelina Reyes

Review №133

2021-02-11 00:56:55

I worked with Claudia who was very knowledgeable and helpful. I really wanted a chair that fit and supported my body. After many look -ups on her part, answering my many questions, perhaps 8 Chair’s later I made an informed decision. Claudia remained cheerful 😃 and calm through out this 2 hr process!!

Review №134

2019-09-02 18:10:14

My sister and I came in with my elderly parents to purchase a set of recliners. Claudia at the Oxnard location helped us and was so patient and accommodating. She handled my moms outbursts (dementia) and my dads insistent negotiation attempts with grace and kindness. She made the whole experience wonderful! Thank you Claudia!

Review №135

2019-03-21 15:49:54

Met with Kayla at the oxnard location the day after she came to our house to take measurements and pictures. She listened to our needs and wants, she was very polite and professional! We were very happy with her design and the prices she chose. She even worked after hours from her home via text with us on a couple of changes we wanted to make!Also, Melissa who first greeted us, was very nice and helped set up the appt to meet with Kayla. All in all a great experience, looking forward to our new room!

Review №136

2018-02-24 16:46:00

My father and I had a great experience. Donevahn was very knowledgeable and pleasant. He helped us find just the right recliner and wrapped things up very clearly and efficiently. We would definitely come back for future furniture purchases.

Review №137

2019-12-27 22:28:10

Oxnard store well set up. Displays easily viewed, no clutter. Sales manager Allison Vonphakdy excellent representative of company. She was very professional, pleasant & went out of her way to see we were satisfied with our selection. Have already recommended store & Allie to family looking for new furniture.

Review №138

2018-11-28 00:54:30

We found a great couch and recliner at LazBoy after seeing their adds for a sale. We wanted a more contemporary look than a traditional recliner and found the Devon sectional that was prefect. We also ordered a recliner chair with more modern style (Oscar). We looked at fabric swatches in store and then Kayla, head designer, cane to our house two days later with all the fabric samples to see them in our house. We picked the sectional, chair and pillow fabrics in a few minutes and Kayla handled the full purchase from our house. So easy. We also took advantage of the 0% financing for 50% of the purchase price. Excited for the pieces to arrive 4-6 weeks from now.

Review №139

2021-01-23 20:14:50

Our personal assistant was very patient in helping us figure out which sofa and love seat would work best and suit our tastes. Thank You!With Covid delays, I just received the first of two pieces. I love my new sofa! With Jessicas help, it was definitely the right decision! Thank you Jessica!!

Review №140

2021-02-15 20:47:53

Wonderful experience, the staff was very attentive and did not try to get us to buy what we did not come in for. They were efficient, quick and thorough during the sale.We never felt rushed or pushed, we got exactly what we wanted and we were out the door having gotten a 30% discount on the purchase.The experience could not have been better.

Review №141

2018-05-15 22:42:45

Kayla designed my front room and dining area. She is terrific. She has great taste and style and I could not be happier with the finished product. She worked with me patiently when I made a few simple changes. I highly recommend her. Thank you, Kayla

Review №142

2020-05-23 14:25:39

I had been looking for a sleeper sofa for my guest bedroom. I started first with the online design staff at La-Z-Boy who were helpful in determining what size sofa would be able to fit through the doorways and into the room. On the day the stores re-opened from the Covid. 19 quarantine I went into the Oxnard store to actually see the styles and fabrics. I purchased a Leah sleep sofa with air mattress that is being made in the USA and will be delivered in 8-10 weeks. Very clean store and friendly, helpful people who didn’t rush me to decide.

Review №143

2023-05-30 19:13:32

Very good sales person. He helped me in all ways. Cant think of his name but he is a great access for your business

Review №144

2020-02-16 19:43:07

Did my homework online and decided on a La-Z-Boy recliner. Chose the VAIL electric wall model. Went into the retail store and tried it and a few others. The sales representative was fantastic. Chair was delivered exactly when they promised and I absolutely LOVE it. Thank you La-Z-Boy for doing what you do best. Making us comfortable.

Review №145

2021-02-14 18:07:26

Mike Shaw was great and very helpful. I purchased a really cool floor lamp that was exclusive to La-Z-Boy. Got it on sale, saved a substantial amount of money. Love the furniture and the staff at this store.

Review №146

2019-12-22 23:07:12

The Manager Claudia & staff give the best service when it comes to satisfying the customer. The furniture at Lazy-Boy is top notch. I have purchased two sofas & completely satisfied. Claudia & her staff make the experience easy & stress free when purchasing furniture .

Review №147

2018-09-02 20:09:13

Our salesperson, Claudia, was very helpful, polite, and professional. We most appreciated that she was patient and not aggressive. She gave us time to think about our purchase.The store was inviting and a good selection of pieces.We would highly recommend this store.

Review №148

2023-02-21 22:46:09

Jessica Roso was very knowlegesble and a pleasure to work with. Wad ankle to retrieve info on the coach we bought there four years ago so the new chair will match!

Review №149

2021-02-14 20:31:12

I really liked Mike, he was sincere, accommodating and funny. He really made us feel comfortable and not like he just wanted to make a sale. He really cared about my mom’s needs and we’ll definitely be going back!!

Review №150

2020-01-04 01:06:56

I recently moved to Ventura and have been in the Oxnard store three times. Initially, I wasn’t exactly sure what I wanted to purchase for my new home - but was taken care of by Maria Reyes who was outstanding. The next time I came in Donevahn Mitchell assisted me - he also was very good. I then returned back to make my purchase. I waited, as I had to digest my options - and being a “senior” I’m very careful conservative when spending.Maria was available - and was excellent- I made my BIG purchase. She was very thorough in explaining the product and your guidelines. I AM so Happy with my purchase and will return back when I am “in need” for additional items.Your Oxnard store personnel are professional, knowledgeable and have Wonderful customer service. I felt like they were my kids taking cate of their Mom.Thank you. Pam Shellenbarger

Review №151

2017-11-25 02:02:30

We had the perfect sales woman - polite, informative, patient, and creative in her suggestions. Bought 2 new recliners for our Christmas gifts to each other and totally enjoyed the experience. Wouldnt want to work with any other sales person!!

Review №152

2022-09-05 21:13:23

Great customer service with Nathan and Kayla ! Nathan helped us find the best reclining sofa and Kayla came to our home to help us picking the best leather for our decor.Thank you both !

Review №153

2021-03-29 19:58:38

Great experience. Claudia sold us chairs 6 years ago. She is friendly, knowledgeable and professional. A big reason why we drove further to her store for this purchase.

Review №154

2017-12-03 03:32:26

Our sales person, Taylin, was very helpful. She offered assistance and then made herself available to answer questions and offer possibilities without being at all pushy or intrusive. She is awesome. She made our perfect recliner possible and easily attainable with a sale and interest free financing. We are very happy

Review №155

2018-09-29 04:39:07

Taylin was wonderful! There were two of us looking to buy La-Z-Boys. She was personable and knew her products. Spent over 2 hrs helping us decide which chair we each liked best and then helped us thru choosing fabrics. Really was a great experience. Cant wait to get my chair!!

Review №156

2018-10-07 20:42:49

I did my research and ended up at La-Z-Boy Oxnard. We were lucky enough to work with Claudia. She was personable and really knows her products! We bought a recliner...and the whole experience was very positive.

Review №157

2018-12-17 00:43:39

We purchased a couch from La-Z-Boy. When it arrived, it did not look like it was sewn correctly. We called Customer Care and they sent an inspector. The inspector agreed with us that the sewing look poor. The inspector filed his report. Because the inspector, who La-Z-Boy hired, did not side with them, they disagreed with him. Thinking La-Z-Boy would want to make me, the customer, happy, I offered to return the couch for store credit to select something else. The La-Z-Boy associate in Michigan, Dani, was rude and condescending to me. La-Z-Boy is not interested in making me happy. Our $2K couch is nothing to a billion dollar profit company but a fortune to me. I will NEVER purchase from La-Z-Boy again until they do something to remedy this issue. We are very disappointed with, what used to be, a reputable company.

Review №158

2023-09-03 22:22:08

Claudia was extremely helpful and patient as we looked at what reclining sofas and chairs would meet our needs.

Review №159

2023-03-27 19:18:39

We had a wonderful experience at LAZ Y BOY yesterday. Donavan spent a lot of time with us - helping to choose color and pattern. He was wonderful and I would highly recommend him!

Review №160

2023-03-16 03:27:28

Katie was very helpful & knowledgeable about their merchandise. Very efficient & knew how to access their inventory. We were very cordially greeted upon arrival.

Review №161

2021-02-14 22:17:24

Walked in and with in a few minutes was greated by Claudia with a friendly smile, she had asked if we would like to look around and if she could help let her know, told her what I was looking for she showed us different ideas and also suggested that we have a designer help cause I really did not how to put things together.Hubby was like whatever you want, and no help.Claudia was very helpful with ideas. Would definitely tell people about my experience at Lazy Boy. Thank you for everything

Review №162

2021-03-19 19:53:20

When you enter a furniture store you expect to get jumped by over zealous sales people looking to get you in and out in a hurry, this was not the case and I very much appreciated it.First-class customer service to match the quality of the product is a rare find these days.We love our recliner and cannot wait to get our couch.

Review №163

2018-12-08 16:26:11

We purchased an expensive white sofa and paid extra for the stain protection warranty. After 2 attempts to utilize the warranty for cleaning and 2 times being denied for ridiculous reasons Im writing this review to caution buyers DONT BUY THE STAIN PROTECTION WARRANTY. We contacted the store for help and spoke to the manager but as of now shes not been any help.

Review №164

2022-04-27 18:39:40

I bought a new chair for my mother. I scheduled delivery telling them I need a morning delivery. I leave for work at 2:00PM. Now they have changed the time to 3:00 PM. Now after explaining this Im out $109 for delivery that they promised me it would be in the morning. Their customer service is terrible. This is the last time I will buy anything from them

Review №165

2019-05-22 00:33:36

Your salesperson, Melissa, provided excellent customer service. When we explained what we wanted, she went the extra mile to find what we wanted. She located a second chair at another store with the same fabric and color. Both were on clearance and saved us money on the entire transaction.

Review №166

2022-01-05 23:59:55

I love my two new La-Z-Boy sofas. The smell of new leather is filling my family room. They are like sitting on a cloud. I had no idea how badmy old loveseats were until I sat in these.The deliverymen Eli and Erik were so professional and respectful ofmy wood doorframes and my carpet.Thank you La-Z-Boy

Review №167

2024-05-25 23:01:13

Go see Mike Shaw!! Truthful and honest and is there for your needs!!

Review №168

2020-01-25 03:07:56

I knew what I was looking for, knew I couldn’t order custom fabrics, would have to choose from what pieces were available within a week or two, and hate shopping. My salesman was a great help, showing me my choices of chairs, ottomans and side tables. He helped me mix and match to see what set up appealed to me.Thank you.

Review №169

2016-01-12 18:56:18

This is a fabulous place to go for a higher-end experience and quality product if you have the budget. This is not for bargain hunters or if you need instant furniture. Orders can take up to 6 weeks. Our goal was to find coordinated pieces for a smaller living space that would be hip, long-lasting and comfortable.I narrowed down the living room pieces that I wanted on-line then headed to the showroom. The numerous choices to customize is liberating. For example, the salesperson matched the legs on my couch, recliner and ottoman which were all from different lines for unity. We were also able to address fabric needs appropriate for a large family with pets. The delivery was professional and the warranty even covered an upholsterer coming to my home at no charge to repair a loose seem.

Review №170

2019-03-18 04:10:28

Kierra was a wonderful salesperson. She is not pushy and is a good listener. She has helped us twice now when buying recliners. I will ask for her again next time we shop at this store.

Review №171

2020-11-21 20:20:50

My husband and I had a wonderful experience buying new family room furniture at Lazy Boy. Their designer, Kayla was very helpful and efficient. The delivery was easy and efficient as well. I highly recommend Lazy Boy!

Review №172

2021-06-14 13:21:46

Allison at the Oxnard store was a great help in our identifying and ordering the recliner for my wife! We will recommend to our friends and family in the area that they visit your store for their furniture needs in the future!Dennis

Review №173

2020-08-07 05:50:17

Sales Consultant Nathan Weinstein was FANTASTIC. I chose a wall hugger recliner that felt comfortable, giving not only me but the lap table I use to pay bills plenty of room. Had me try a different recliner, but my first choice felt better. Chose the fabric I wanted and got the written estimate. I had to leave to arrange the payment details and went back and paid the invoice in pull with a personal check. Several friends have told me that they have Lazy Boy furniture, including one that is 68 years old.

Review №174

2019-10-14 00:18:05

Unbelievable service from Donevahn Mitchell ! I was greeted warmly when I walked inside he asked what I was looking for. I told him a swivel, rocker,recliner that would stay stay upright when I wanted it to. He said I know exactly what you want. And boy he wasn’t kidding. The Collage Rocking Recliner was perfection. Then he said they would add the swivel. And the fabric and color was exactly right. Looking forward to Friday’s delivery.So refreshing to have someone who really knows his business. Will recommend him to friends. Please tell him thank you again.

Review №175

2019-10-26 19:36:20

I am happy to say that I had a very good experience with LaZBoy in Oxnard.The sales people in the floor are very nice and helpful. We used Kayla as a designer and her experience and knowledge was extremely helpful in picking out the right furnishings for our home.

Review №176

2021-03-01 20:58:57

Walked in to buy recliner and that is exactly what we did. Mike Shaw was extremely courteous, very friendly, carried himself with confidence and helped us with enthusiasm.Well done Mike. Thank You very much La-Z-Boy for once again providing us with a wonderful chair at a pretty reasonable price. Give Mike a pat in the back as well please.

Review №177

2023-11-13 19:58:55

The staff was very friendly and knowledgeable. Very helpful in choosing the right chairs for us

Review №178

2019-04-21 05:58:10

We were greeted with casual, easy going help. Linda was knowledgeable and have us plenty of space to make our decision. We love them enough to buy our second couch, 19 years after our first.

Review №179

2020-07-09 20:23:46

I enjoyed shopping at La-Z-Boy at my leisure. I had a short wait why is she helped another young couple who were purchasing a couple of things but it was fine. I just reclined in the chair that I had Decided on until she was ready . Was very comfortable experience

Review №180

2018-02-19 22:39:20

Today I bought my first Lazy Boy recliner today and couldnt be happier. Linda was very helpful and very attentive to or needs. I came in not knowing there were so many options and she showed me all the possibilities. I cant wait to get my new recliner.

Review №181

2021-03-12 18:29:34

I walked into the store and was immediately at home. My salesman, Donevahn, was great. I never once felt pressured and always was listened to. I walked out with an incredible deal on my sofa and arm chair – really love the store and will be back!

Review №182

2021-02-17 19:35:50

I was able to make my purchase over the phone. I new what I wanted but Allie was able to give me more information to make great, informed decisions. She was a PLEASURE to deal with and would highly recommend her and Lazyboy!

Review №183

2018-05-25 03:14:44

Had a great time shopping for new furniture! The staff were so friendly, knowledgeable, and helpful. I am a long time La-Z-Boy owner, and I trust the quality and workmanship already, and the staff in the showroom made it a fun and easy experience.

Review №184

2018-09-28 23:52:18

It was a pleasure to shop for my 8th La-Z-Boy to enhance our home! Yep --- thats right --- we have been purchasing these in the form of loungers, sofas and lift-loungers for the past 25 years. I expect my new purchase to perform as wonderfully as all of the others.It was also a distinct pleasure to have Donevahn Mitchell help me with the selection of the chair as well as the material. Thank you for employing such a fine and knowledgeable person.

Review №185

2019-02-22 14:35:58

Recommended!! Bought Mom a recliner and Neil at Lazy Boy, Oxnard, made it very easy. There are so many choices in recliners and Neil helped us navigate the options easily andThoroughly. We looked at several stores, but the choices and professionalism at this store made for a pleasant experience.

Review №186

2024-01-08 04:22:09

Great team. Kayla got us exactly what we wanted!

Review №187

2019-05-25 19:35:50

This is our third Laziboy purchase over the years. Always pleased with the service and quality! Maria Reyes was an amazing help in our purchase today. Very kind, fun and knows everything about the products. Thank you Maria!

Review №188

2021-05-25 21:09:18

Nathan was our salesman. He was very friendly and professional. He showed us exactly what we came in to see. Very knowledgeable with his info. All went very well.

Review №189

2020-05-25 22:32:33

The young girl who greeted us at the door and showed us to the area we were looking for was very unfriendly. Lucky for her, her other two colleagues made up for it by providing excellent customer service. Too bad the first girl got the credit for the sale.

Review №190

2019-01-18 23:43:21

I just bought a power recliner today for my 91 year old mother. My sales consultant, Linda, was so thoughtful and helpful. I shopped around a bit and found some chairs for less money but none were as comfortable or attractive with all the features of the chair I decided to purchase at La-Z-Boy.

Review №191

2019-09-16 14:00:29

We had a great experience shopping at LaZboy. Donovan was so helpful-he listened and gave us recommendations tailored to what we needed in our room. We are very happy with our purchase.

Review №192

2017-08-03 22:15:35

Douglas and Gonzalo were amazing at fixing the problem of the couch not fitting into the house. After some effort they were able to fit it through the window and we were thrilled that they were able to put the couch in. We are so glad they were able to figure out a way to put in the couch. Just amazing guys and amazing service.

Review №193

2021-05-04 19:31:18

Salesperson was great...very helpful. Not giving 5 stars because there are absolutely NO INSTRUCTIONS on what all the remote does and/or how to operate the remote. Delivery person said there are no instructions in writing nor on the internet. Bluetooth on the recliner? Bluetooth toggle keeps you from operating the remote if pushed a certain way. I would like, at a minimum, instructions on the electrical parts of the chair & remote.

Review №194

2019-12-24 02:22:25

Went into the La-Z-Boy in Oxnard Ca, and was greeted right away, and then we met Donevahn Mitchell. Donevahn explained all our options and helped us make the best choice for my husband who is disabled. He went over everything with us and gave us his expert advice, which helped us to make the best choice. I will be back to buy the rest of my furniture and will make sure Donevahn is my salesperson, and will recommend his to my friends.

Review №195

2020-10-30 00:46:01

Jessica was so helpful. She showed how to meet and exceed a customers expectations. I highly recommend visiting La-Z-Boy and ask for Jessica to assist you. They have Quality products with great warranties.

Review №196

2018-08-08 00:02:28

Excellent service provided by Melissa Tellez.She was knowledgeable and pleasant. We were met at the door and never felt pressured at any point.Cant wait to get our new furniture!

Review №197

2022-03-14 16:58:20

Great customer service in the store. Unfortunately the mechanism broke in less than a week and they don’t accept returns after 3 days. So that was obviously very disappointing for such an expensive piece of furniture.

Review №198

2021-06-01 19:23:44

Nathan was extremely helpful and knowledgeable. He spent a great deal of time explaining our options and helping us make our decision. Very happy with our choices. Thank you Nathan!

Review №199

2022-01-09 21:58:12

We walked in with specific wants and requirements, which for all practical purposes were satisfied. Prices were fair on the two units we were hoping to replace, and with the sale discounts, they made it easy to close the deals.