La Jolla Shores Hotel in La Jolla
Categories
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Hotel
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Event venue
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Wedding venue
Location on the map
La Jolla, San Diego County, California, US
Phone: +1 855-923-8058
Site: https://ljshoreshotel.com/
Edit info
Site: https://ljshoreshotel.com/
Opening hours
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Total reviews rating 4.3
199 Reviews for La Jolla Shores Hotel 2024:
Review №1
2024-06-07 16:51:35Great hotel, the only one right on the ocean in La Jolla! Had a wonderful stay. Rooms are modern and very big. Nice size deck to sit out. Oceanfront rooms are the best. Walking distance to restaurants and shopping. Highly recommend and would definitely go back!
Review №2
2024-06-03 14:08:01Stayed one night for a date night. Beautiful location! The rooms are clean and open with a comfortable bed. The view from our room was lovely as well. Service was great as well. Would definitely come back.
Review №3
2024-05-26 04:57:37Im staying at this hotel for the week. Im very frustrated by their service and their attitude. I paid parking in their garage. But tonight I found there was no parking when I got back to the hotel. I called the front desk for help. The guy on the other side of the phone simply said We are sharing the parking with the restaurant. We only have one garage. You can find somewhere else to park for tonight. I was shocked by how this was handled. So I asked if I could use the handicap parking for tonight. He responded youll get a ticket to park in it without a certificate. After a couple back and forth, I got very disappointed by his attitude and how unwilling their customer service is to help their guests. The worst part is, he hang up on me. In the call, I showed respect the whole time, and not used any disrespectful manner. But I was shocked by the customer service just hang up and phone, and the degree of carelessness they show to upset customers.The room service never refilled the coffee bags when I didnt ask. the reality is I was outside all day. when I got back to the hotel, there was no coffee. Very disappointed. They charge a resort fee per day, because its mandated. Well, its service does not deserve the resort fee. Ill never come to this hotel again.the location of the hotel is right beside the beach. if you are all self-help, and dont care about the service, its probably ok. Watch out for the parking fee. Even when you prepaid the parking fee, youll not be guaranteed a parking spot. It reflects the low reliability of management and the low quality in incident response. And when you try to seek help, youll not get it.
Review №4
2024-06-15 02:23:20The La Jolla Shores Hotel is our go to place to visit our daughter at UCSD. On this particular visit for her graduation, we had the pleasure of meeting Monty Cantero, who is the guest service manager. Monty really knew how to take care of us. I highly recommend this hotel. I also recommend the restaurant.
Review №5
2024-01-22 17:13:21We had a wedding party stay here in January. The hotel is run down, tiles missing in bathroom, some of our party had floods in their rooms, and some of our party checked in and had to leave due to numerous problems with the room. It is not worth the price we paid for, even though we got discounted rates. The location is nice on the beach, but I would never stay here again. It also has many areas being renovated, and we were not told of this prior to checking in. If you like renovation work being done while you are on vacation go for it.
Review №6
2024-04-01 16:12:40Got a ocean view room with a walled in balcony. After speaking to the desk, was moved to a kitchenette king and comped the fee for parking and the difference in price. Quiet atmosphere and great staff.
Review №7
2024-02-18 04:03:49Rooms are outdated, jacuzzi isn’t working due to construction, no microwave in the room, parking is expensive and the restaurant made our order wrong. This was probably a really nice place 15 years ago. On a positive note, the staff was great. The only thing really going for this place is the location.
Review №8
2023-10-18 18:45:58Absolutely horrible hotel. We checked in and checked right back out 10 minutes later. For $409 a night, a complete rip off. We wanted to end our vacation at a beach front hotel, so we got the beach front room with balcony and it was the worst experience.This is a MOTEL. The doors to the rooms are all outside with no security procedures in place. The elevator smelled like really stale urine, Im not even joking. The rooms are really outdated. No outlets by the bed, coats and coats of paint on the walls, extremely rusty AC units. Some kind of rusted cap on something on the wall in the bathroom. The balcony we got with the room was dirty and I was not comfortable walking out there with no shoes.Really really dusty and musty room. My allergies flared up instantly, and I had red itchy eyes that lasted a full day even after only being in the room for 10 minutes.They made us sign something when we arrived, which Ive never had to sign anything at a hotel.We luckily were able to get a full refund, which was the only good thing to come out of this.Absolutely worst hotel with the most ripped off pricing. We stayed at way better updated hotels for less than half the price this place wanted. The only thing this place has going for it is the beach front.Do not recommend.
Review №9
2024-05-20 20:16:21Great location, but a bit rundown. Watch out for the hidden fees and a resort fee with no value.
Review №10
2023-10-17 19:09:15Well, how to best sum up this below average experience? Came for 4 nights, booked a king coastline view room for $450/ night (all in with fees and resort daily fee). Thats not a small amount of money. Was allocated room 133, ground floor at the side of the block. View faced onto the public toilets on the busy, noisy public beach access road. Balcony had chest high solid walls, so no view whilst sitting down. To see the coastline view we needed to stand up in the far corner of the balcony. Totally not worth the premium rate & shouldnt be sold as such. Room itself was large with a decent kitchenette. Bathroom is old but functional. Unfortunately there were a few areas of ant infestation, not very pleasant. Sleep was near impossible thanks to an uncovered window above the entry doorway which shone bright light through all night. This room is also right next to the outdoor restaurant area. A wedding on our second night held in this area pumped incredibly loud DJ music until 10pm, then remaining guests continued the noise until 11. Not ok. Dont expect sound insulation - upstairs noise also came through continuously. Pool area is dated with messy areas, and not cleaned that much so watch out for stepping in discarded food. Had unpleasant experience trying to get a table for a drink in their beach front patio area, staff instructing to fetch my own drink and seat myself. Then I was kicked off my table by another staff, drink in hand. Totally unnecessary. Requested a late check out, told they dont offer that as hotel policy. What was good? Location- right on beach, close to town and 30min walk to La Jolla village. Not worth what we paid, but maybe a cheaper room would be ok.