Presentation on Map Reviews Nearby

Krispy Kreme in Mission Viejo

4.4 (199) 25802 El Paseo, Mission Viejo, CA 92691, United States

Categories

Donut shop
Coffee shop
Dessert shop
Fast food restaurant

Location on the map

Mission Viejo, Orange County, California, US

Phone: +1 949-348-8900
Site: https://krispykreme.com/location...

Opening hours

Monday:5:30 AM–10 PM
Tuesday:5:30 AM–10 PM
Wednesday:5:30 AM–10 PM
Thursday:5:30 AM–10 PM
Friday:5:30 AM–10 PM
Saturday:5:30 AM–10 PM
Sunday:5:30 AM–10 PM

Edit info

Total reviews rating 4.4

199 Reviews for Krispy Kreme 2024:

Review №1

2024-02-21 01:51:38

I came here for world kindness day and it was super clean and the staff was extremely helpful and friendly I got a free donut and the donut was delicious it tasted super moist and fresh I was extremely satisfied and then I ordered a hot chocolate which to my surprise was actually Ghirardelli hot chocolate and it tasted so delicious very rich chocolatey flavor!

Review №2

2024-04-09 02:01:22

Was able to stop in and get the special offer of the eclipse donuts. It was not over packed, and service was quick. Even got a fresh, warm, glazed donut while waiting to order. Love that the location is a few miles from my work.

Review №3

2024-02-08 19:14:22

At least Krispy Kreme was upfront about the cost of my usual half dozen, coming in at a whopping $16+. Lets redirect our doughnut dollars to local businesses championing real ingredients and offering extravagant amounts of sprinkles! Krispy Kreme, take note – our taste buds crave satisfaction, but our wallets crave fairness. The ball is in your court.

Review №4

2024-01-20 05:03:24

Mission Viejo in El Paseo, our best Krispy Kreme to go place- all of the above ticked 5 stars-people are friendly and we have smiling associates that lovingly hand over to taste newly baked glazed doughnuts- love them so much!

Review №5

2024-06-16 04:10:58

I asked if its possible to get the hottest ones of the glaze thats off the machine running hundreds of them every second. Since no one was there. She said of course! I got in the car to eat one and it was colder than my chocolate milk. Didnt even bother going back in. Literally the originals are being made by the seconds and she didnt even bother to even try and nobody was in the shop I guess thats why its empty.

Review №6

2024-03-06 17:07:52

The people working here are so kind and Krispy Kreme pain donuts are just melt-in-the-mouth amazing. You need to try at least once.

Review №7

2023-07-15 01:14:58

I must say I’m almost happy this spot is not close to my place and it’s a hard spot to get to because I’d find an excuse to be there once or twice week for them hot donuts. I’m sorry it’s just stupid good! We were there last week and staff are really nice, they were making a fresh batch and he offered us a hot donut to try which was awesome. Of course we ended up getting a dozen which pretty much was gone between 4 people. Love their donuts!!

Review №8

2024-05-31 20:40:35

12$ for 3 donuts and a 12 oz small frozen coffee insane for the price not to mention the donuts being old and cold

Review №9

2024-01-23 19:12:42

It is unfortunate that they are lowering the quality of the product, the glaze on the donuts is no longer the same as before. ☹️

Review №10

2023-03-23 20:31:13

I traveled a way to go to this location. I wanted to have some St Patricks Day donuts. In the grocery store they were $10.99 for a half dozen donuts with Saint Patricks Day decorations. At the actual Krispy Kreme location they were $16.99 for a half a dozen! Since when did donuts cost so much money I was just shocked. They were making donuts when I came in but nobody offered a fresh hot donuts to me. That was usual practice in the past I dont know I guess they dont do it anymore. I dont think Ill be going out of my way to go to a Krispy Kreme in the future the prices are just outrageous and its honestly just not worth it.

Review №11

2022-02-18 16:37:46

I love this place!Not only are their donuts 🍩 great everyone is always super friendly. They have a lot of indoor seating and they have patio seating as well. It’s locate right off of the I-5 so you always get some freeway noise, but that the price of a convenient location.

Review №12

2024-05-17 00:42:51

Decided to redeem a free dozen today, bought a couple limited time donuts just to support the business. Donuts were absolute trash and a bit flattened. Nothing like the photos lol. Worst $6 I spent in a long time

Review №13

2022-11-13 19:25:24

Great donuts. However, due to under-staffing issues I had to wait 40 minutes in the car line to pick up my online order. We need to vote to increase legal immigration in the US and solve this labor shortage.

Review №14

2018-10-30 15:43:40

Modern looks from outside, space age technology for donuts inside! Wow, I was impressed with their operation. The place was clean, efficient and very friendly. I was specially impressed with the very friendly greeting of the staff at 7am and offering to taste a fresh hot donut at 7am, it was awesome...

Review №15

2023-11-09 15:59:49

There are bees all over the outside of the store due to the dumpster being filled with donuts. Apple fritter is not even cooked! Their apple fritter is undercooked and doughy.

Review №16

2019-07-01 06:00:21

Once you have tried a fresh Krispy Kreme doughnut you will never forget it. No need to get anything fancy. Just try the melt-in-your-mouth glazed. SOOOOOOOOO GOOD! The cream-filled is amazing too. I tried chocolate, but it was too much. The original is so perfect, it doesn’t need to be embellished upon. This location has a drive thru...but at least once come in and see the doughnut assembly line. Pretty cool.

Review №17

2023-06-10 23:33:11

My first time visiting Krispy Kreme. Really liked the tasty of the doughnuts and the coffee as well. They have a glass window where you can see the production inside!

Review №18

2024-01-11 03:53:27

Kispy Creme Donuts - A Delightful ExperienceAt Kispy Creme, the delightful aroma of freshly baked donuts welcomes you as soon as you step through the door. What sets this place apart is not just the mouthwatering taste of their donuts but also the warm and friendly atmosphere created by the staff.The staff at Kispy Creme is not just friendly; they go above and beyond to make your experience truly enjoyable. From the moment you walk in, their warm smiles and eagerness to assist create a welcoming environment. Whats particularly noteworthy is their patience – they take the time to help you choose the perfect donuts from their tempting selection.Now, lets talk about the star of the show – the donuts. Kispy Creme takes the art of donut-making to another level. Each bite is a symphony of flavors, a perfect balance of sweetness and texture that leaves you craving for more. Whether you prefer classic glazed, decadent filled donuts, or innovative flavors, Kispy Creme has something to satisfy every palate.The variety of donuts available is matched only by the creativity infused into each one. From the first glance to the last crumb, you can tell that these donuts are crafted with passion and dedication. The chefs at Kispy Creme have truly mastered the art of creating a perfect donut – crispy on the outside, soft and fluffy on the inside.In addition to the fantastic donuts, Kispy Cremes dedication to quality extends to their commitment to customer satisfaction. The staffs attentiveness ensures that you not only get a delicious treat but also an overall pleasant experience.Kispy Creme Donuts is not just a place to satisfy your sweet cravings; its an experience. With a friendly staff, a welcoming atmosphere, and donuts that are a true indulgence, its a must-visit for anyone with a love for delightful treats.

Review №19

2024-03-26 03:20:27

Great team! Thank you for all the hard work. 127 docen 2 to 3 times a year. Always great customer service.

Review №20

2022-05-27 00:00:30

Love me some Krispy Kreme! Only go there for the simple glazed donuts but they’re so good. If eating them the next day, heat them in the microwave for 7 seconds. Ha!

Review №21

2024-06-23 02:43:01

6.22.24 Much more donut options, but I found out they dont always respect krispy kreme email coupons.What is the point 🤦DELICIOUS Donuts!We went 30min. Before they closed and the drive thru was not full, donuts were a little limited, but very nice young man helped us. Most important the donuts were great.

Review №22

2019-02-09 00:12:31

This place outshines the closer (to my home at least) Orange location because the traffic/parking is so much easier here. Like the other location though, the manufacturing assembly line is always fun for the little one to watch, & the donuts are always fun and good.

Review №23

2019-09-09 21:33:25

This is the only Krispy Kreme location I know of in South OC, and I hope it never closes, I love Krispy Kreme! My favorite time of year is when they have the pumpkin spice glazed donuts, they are amazing. Definitely worth the try! There is never a huge line inside and I think they also have a drive-thru. Fast and friendly service.

Review №24

2024-03-18 03:07:59

Friendly staff and freshly made donuts

Review №25

2021-11-14 20:05:19

It is a Friday night, with donut munchies at 10:45 pm. The bf and I check google and sees drive thru hours are open until 11 pm. With delight we made our way there, happy to have arrived at 10:50 pm. We pull up where the mic at the krispy kreme drive thru, the bf excited to order. Were the only ones there, happy to be first in line. We waited for a minute, then waited for two, but there was only silence.Trying to hide his excitement and with a giddy voice the bf squeaks, hello?*insert brief pause* Is anybody there? As he drives up to the main window, to his dismay, there was nobody there. Alas, only donutless sadness remains. 😔

Review №26

2024-06-03 16:52:50

Nothing like being welcomed with a fresh doughnut as soon as you walk in!

Review №27

2021-01-01 08:01:53

The best donuts ever!! Love OG, Chocolate Glazed, and Chocolate Sprinkles.... so fresh and tasty...👌🏻 Also, they are open later than other stores, which is perfect. Thanks a lot.

Review №28

2022-03-15 05:34:25

Had a craving for donuts and coffee so we drove through and got a six pack of donuts and coffee. So so fresh and great staff as well. Highly recommended.

Review №29

2023-07-03 18:45:25

The best donuts I have ever tasted, very friendly staff

Review №30

2022-07-04 21:32:33

I love this location! The staff is always really fun, cool and super helpful. The donuts are always fresh and delicious. The drive-thru is really convenient and there is always lots of open parking.The store is clean and the coffee is awesome. There have been a couple times the staff has gone out of their way to make my order just right. Great Krispy location!

Review №31

2023-07-29 01:41:54

Love Krispy Kremes! Their locations almost always have a drive-thru, their batter is airy and light, and they always have special flavors.That said, I bought a bunch of donuts via drive-thru today and paid $3 for their limited edition M&M donut. Only to find out, they charged me but gave me their regular glazed! What the heck?I dont see any responses from the business here so I dont expect any remediation but I am so disappointed.

Review №32

2022-05-21 16:35:15

Clean, courteous staff and delicious. We stopped for a moment to grab a donut for my wife (pregnant and had a craving). The staff was nice and helpful. We tried a fresh off the line original glazed. Just as good as I remember them. If you havent had one, go have one when they are coming off of the line. Then youll see what all the fuss is about. Do I recommend them? Yes. Very much so.

Review №33

2023-02-25 21:58:29

Nice employee gave me and my daughters free hot doughnuts before we bought a dozen. Yumm, were they warm and melted right in my mouth! Guilty habit to come here once a month and the taste never disappoints. Sometimes you have to treat yourself a little, right?! Great location in Orange County, California.

Review №34

2024-01-01 22:22:28

Good donuts but worst coffee I’ve ever had. Not exaggerating

Review №35

2019-10-02 06:21:25

This place never disappoints!!! The staff are friendly and the variety of donuts offered is abundant! The donuts are always fresh and melt in your mouth!!!

Review №36

2017-07-14 15:14:49

Almost in the door. Buy a dozen get a dozen glazed for $.80... What a deal! YUM

Review №37

2023-11-06 17:31:44

One of favorite place to grab fresh donuts in the area and what makes it even better when using the app on your birthday you get a dozen original for free.

Review №38

2022-10-05 08:01:07

This was one of the cleanest donut shops I have visited. Though I came during an hour where there were no other guests, the hot light was on and the employees offered us a free fresh glazed donut. The employees were friendly and very attentive. Much better experience than when I visit certain other donut shops.

Review №39

2024-02-10 19:48:36

Saturday tradition 😂 love this location as the employees are super friendly and kind 🥹

Review №40

2019-07-28 17:13:03

Excellent experience! Everyone was friendly and welcoming. They offered us free samples of warm doughnuts. It was great!

Review №41

2024-06-14 23:41:28

What else do you expect from a Krispy Kreme, a+ all around?

Review №42

2023-02-12 03:51:37

Definitely and undoubtedly the BEST donuts in California, every single selection is like having an out of this world experience in your mouth, absolutely delicious, really dont know why they dont have more franchises along California, they are exceptionally good that should be in every city in America, love them!!!

Review №43

2022-06-10 06:40:18

Nice place and amazing donuts however some of the employees are so racist. They neglected and ignored me and my friends. It was so rude and they would give the people behind us more attention. They also gave us dirty looks and took so long to take our order. Didnt expect this, very sad, was expecting better from Krispy Kreme.

Review №44

2024-03-02 06:07:30

Drive thru closes at 10pm. They need to update the hours.

Review №45

2021-04-07 16:19:34

Good donuts but this location always run out of popular donuts fast especially the popular filled ones. Every time I go they are out of 4-5 kinds. Why don’t they make more of the more demanded ones and less of the others. Last time I went I got a dozen of the same kind just because I didn’t find the other filled ones. The filled ones are in demand and always gone. Also I noticed the donuts are smaller in size now. This location needs better management for sure for better service and availability of all kinds of donuts.

Review №46

2023-08-03 16:55:35

Product is delicious! Unfortunately, expecting a sick employee to work with food is a HUGE concern for me. Causes concern that Ill get sick eating here, otherwise I would rate higher.

Review №47

2023-09-06 07:31:34

Our experience with Nolan made our Krispy Kreme taste even better! Super welcoming. Will visit this location again.

Review №48

2023-11-11 22:44:46

Love Krispy Kremes and taking a dozen to the office. I am not a fan of the $19.99 price per dozen resently.

Review №49

2023-07-16 14:41:25

I like the staff. I love the donuts. Always a deal with the App. Only 4 stars as sometimes there is a clinch on the app and long lines on special days

Review №50

2022-09-30 05:48:31

Very good, kind, nice & knowledgeable Customer Service & counter staff too! I truly appreciate staff that shows kindness & is helpful to customers!! Such a valuable employee & very pleasant service.....will come back & go inside again soon!Awesome donuts 🍩 & love the Fall selections & flavors too!!

Review №51

2019-05-29 15:29:41

We got 5 dozen donuts here and the service was spot on and fast. I love the inside with the belts and factory looking manufacturing of donuts, just a great reminder of how much I don’t care about eating natural. It was basically the opposite of eating an apple from the tree, it tastes a lot better and it’s a lot cheaper then even buying an apple at the store.. anyways I’m off track but I’ll be coming back here, ordering more donuts. Thanks for fast and courteous service.

Review №52

2021-03-01 04:53:38

Ordered a dozen of donuts on a Sunday morning at 8:00am. The light was on that said Hot Now But all the donuts were cold & tasted like they were made days ago. Even Winchells Donuts has hot & fresh donuts on any Sunday morning at that time. This is my first & last time here. Not happy. Especially when I spend money here than Winchells, I expect much better quality & service

Review №53

2023-07-29 12:26:28

Not what I expected. Spent almost $5.00 for two Donuts. A glazed and chocolate thank goodness o only go once a year or more.

Review №54

2020-09-18 03:34:23

Disappointed experience. Ordered a dozen filled donuts through their App. Check-in at the drive thru for pick up, but didnt get my info correctly. At the window, missed my order with the other. Double confirmed that its a online order then brought out my box of dozen. Very very cold but whats even worse was that they messed up the order inside. They gave me a dozen of only ONE flavor instead of half and half of TWO flavors as advertising on the menu. No way to check inside at the time in the drive thru since they sealed the box with sticker. No point driving 10 miles back for the half dozen of the other flavor. Have been to the other store in Orange, that one definitely a better experience. Will never come here again.

Review №55

2020-12-15 03:45:37

I would say Kudos for the pumpkin spice and birthday cake which was original and tasty although overall I would say that these donuts taste more like funnel cake and are lacking egg in the batter. theres just something missing and I think its got to do with the texture and or the type or amount of oil they use. maybe its a little bit older or maybe its not as expensive, I dont know but it just had that funnel cake taste you know lots of cooking. its donuts so its never going to get less than three stars right? hot donuts were tasty but they only had one type that was hot granted it was a Wednesday night. raspberry jelly might be their best one

Review №56

2020-02-12 07:41:29

I dont often stop and get some donuts but when I do, I always like to stop here. Krispy Kreme does a good job with donuts. They are light and always good. I find that if I am going to visit someone and I stop and get a box of donuts to bring along I always get a big smile a warm welcome from whoever I am visiting. Try that next you visit someone you are find of, take a box of donuts with you. Highly recommend

Review №57

2022-12-18 22:01:38

It appears I chose the wrong day to pick up a dozen doughnuts, there were no apple fritters nor New York cheesecake style available and the employee said the fritters were replaced by cinnamon rolls. Bummer and I guess were now former customers

Review №58

2019-01-02 23:02:51

This place is amazing!! The donuts actually melt in your mouth when they are fresh out of the oven. Glazed and apple filled are the way to go. Get a few dozen to make it worth the trip. They give a free glazed donut if you go in the store. Kids can watch them make them through a glass window inside as well.

Review №59

2019-01-25 15:02:49

Very dishonest establishment. The morning manager is cold.I called 18 hours in advance and placed an order. Their online prices are 14.99 per 2 dozen. They charged over 20.00 for 2 dozen. When confronted with the online information the manager demanded I leave or return the donuts. No personality and no customer service skills. When I called to follow up, they repeatedly hung up. No integrity at this place. Makes you think that if they are this bad at honesty and customer service, do they clean the place properly? I will never go to this place again. Terrible service. Terrible.

Review №60

2020-05-21 21:41:53

Dont order online.I had no idea they were having a free donut give away on 5/19/20. I ordered a dozen donuts, getting of the freeway the line was backed up from the freeway off ramp (probably 50 cars). After waiting 10 mins with no line movement, I decided I did not have time to wait 4 hours, so I would go back and cancel my order. Guess what, you cant cancel! I tried calling the store 7 times in 3 days, they wont answer. What would a reputable company do here? They would not charge you. Nope. They charged me, for an order I never picked up. Finally had to dispute the charge on my credit card. Thank god for credit cards, makes it hard for companies like this to steal your money. I will never come back.

Review №61

2018-10-25 04:04:42

Sweet dreams with donuts. Very big choice and everyone gets a free donut if you go inside.

Review №62

2022-10-12 05:07:59

Ive been coming here since I was a kid. Every time the staff has been friendly, and its very fun to watch them make the doughnuts. If you like doughnuts, be sure to stop by here!

Review №63

2023-05-30 15:23:37

Happy to have a Krispy Donut’s close to my home! Super delicious! Outstanding service! Highly appreciated and recommended

Review №64

2020-01-21 03:16:13

Only location by Lake Forest, so it gets packed. Unfortunately Ive never been lucky to get fresh doughnuts, but also never been served a bad or old one. Most of the times I have to wait for them to brew dark roast. Service is good though.

Review №65

2018-01-14 00:36:29

If you want comfort food then this is the place to go. Definitely better than Dunkin Donuts

Review №66

2019-12-03 18:42:42

Arrived around 9 am. Several donuts were no longer fresh (store opens at 5:30). Free sample classic donut was offered to some, but not all, customers - seemed to be at the whim of the order taker (inside). Store was clean and well-lit. Cell reception was awful; couldnt log in.

Review №67

2020-10-11 21:17:26

This location is wonderful! Kind, good hearted, hard working people make this an enjoyable place to come and spend your money! I spilt my coffee all over my car this morning and they were so nice about it and gave me a new one and offered me napkins to wipe down my car with. Great people great donuts !!!

Review №68

2023-01-06 16:22:31

A good donut company that has longer hours than most stand alone donut shops. They also have refreshments and specialty coffees. The donuts are tasty and pretty.

Review №69

2019-03-04 04:26:11

When I stopped in for a donut around 4pm I noticed all the fresh donuts coming off the conveyor belt. I ordered one of them, but the employee refused to sell me a fresh donut! The employee said that those donuts are for tomorrow! I asked if they were kidding, but he would not sell me a fresh donut. I asked if any on display were recently made and he said that none of them were made recently. I was forced to buy an old donut. Unbelievable...a donut shop that doesnt want to sell donuts!!! Now I just drive by the store.

Review №70

2021-03-18 02:29:07

So disappointed in this location and its manager. Today was St. Patricks Day and so I preordered and paid for a dozen of their specialty donuts for my daughters bday. Instinctively knowing it would be a busy day, I specifically ordered the donuts ahead of time so I didnt have to worry about them running out. I get there this morning to a half-hour car line and am subsequently told they are sold out! To which, I replied, yes, but I already ordered mine. It didnt matter. The manager proceeds to tell me that they had a lot of people drive up and buy dozens and so they are sold out! I couldnt believe it. I was like, but you didnt first make sure you filled all your preorders first? Just unbelievable. Im not sure who is running this location, but they need training.

Review №71

2022-03-20 20:31:24

Here it is Sunday afternoon a little before noon and went to Kristy Kareem because I got an email about a deal there today only, to find out the lobby was closed with 3 guys sweeping! Then I noticed a sign they didn’t have enough employees to open it! I got in the drive they line which had 6 cars ahead of me and no one in front of the person ordering and it’s not moving so I left! This place is not around the corner but I know now not to make an out of the way trip to get there! ☹️☹️

Review №72

2018-04-16 05:20:22

Pretty clean Kripsy Kreme. Nice staff. But location wise is kinda out of nowhere :/

Review №73

2017-05-07 20:52:01

I highly recommend going at 5 pm because they have freshly made donuts. You can also see the whole process through a big window.The store is nice and big, offering wide variety of donuts and drinks. They also sell Krispy Kreme souvenirs. A perfect place to stop and have a nice coffee on your way home.

Review №74

2018-10-06 23:22:24

They donuts are AMAZING When they come out fresh out the oven. I been coming to this location most of the time because of the service and friendly people here. I usually get two of the dozen boxes for me and my roommates. Glazed donuts w/ raspberry filling, chocolate with creme filling, sugar coated and the maple bars are our all time favorites hands down. I will definitely be back for more donuts.

Review №75

2022-12-07 19:10:56

Purchased a half dozen in the evening. The donuts definitely tasted like theyd been sitting out for a while. Still tasty though.

Review №76

2023-09-27 12:09:41

Clean and Fresh . They made donuts hourly as you can see the process of making them. Friendly employees.

Review №77

2019-01-28 16:05:21

Had fun with my 7 year old son watching the conveyor system take donut dough to and through the frying and glazing process.Employees were friendly and free warm donut was delicious.It was close to 9pm so a full day of work had taken place but still the floor under the conveyor should have been clean.Watching the donut glaze recirculate after passing over donuts was kind of gross only because the old icing was still in there too. Strange little brown particles were scooped up and flowed back over the top of freshly cooked donuts. I wasn’t the only person to notice it and make a face.That said, we would return for more donuts on a future visit to the Mission Viejo area.

Review №78

2017-11-07 05:23:05

Great, clean and fresh .. best doughnuts ever

Review №79

2019-02-28 18:32:56

I love the donuts, the staff is friendly. The only thing that keeps me from giving it a 5 is that nearly every time they have issues using the phone app for payment and discounts. I use the drive thru because Im in a hurry, I dont have time to come inside while they make a phone call to tech support.

Review №80

2021-04-03 02:11:15

We went to the Krispy Kreme at a really odd location in Mission Viejo. Very difficult to find. They were really short on a variety of donuts, probably because they dont make too much due to nothing else around there, thus lack of foot traffic. We were the only two people in there at what youd expect to be peak hours. Still, their glazed donuts were as good as we remembered. Will just find a Krispy Kreme with a better location next time.

Review №81

2021-05-12 19:38:31

I never rate this low, unless I am surprised by the low quality of a product. I have become more or less addicted to the original glazed icing-filled donuts (seriously try them, like icing stuffed crust donuts). That said, the ones I bought yesterday from this location were so sub-par, I didnt finish them (Heavens to Murgatroyd!). Who or what filled my donuts was out of alignment - they had little to no icing in them!Now, this is not the norm. I would not have become enamored with these new iterations of the glazed donut had my experiences up until now been above board. I hope it was a fluke, but now I have my eye on you!

Review №82

2021-10-24 01:47:44

Wait time is sooooo! Unbelievable at this location. Its not worth even going at all. They wont let you in for some reason. The employees dont even wear face masks when they handle your doughnuts look it up on Google. restaurant employees need a mask on when face to face conversation with people! Hint drive thru the man was not were a mask!

Review №83

2019-07-09 00:19:15

I like this doughnuts, the place are good with a lot of choice and flavors,so clean.

Review №84

2021-09-21 18:17:30

They wont let you inside. I would recommend a different Krispy kream location. They are also not stocked in a few items. You can only get general items, like, glazed and chocolate glaze. I still used the drive through.

Review №85

2019-01-26 22:13:30

Wow! The tables, chairs and floors were filthyy when I pointed it to the manager. She never apologized for it and said she we would send someone out right away. We waited because, no exaggeration, not 1 place to sit. We finally left. I ordered a cup of ice water and there were black things in the bottom of the water glass. Working in the restaurant biz myself, I know the ice machine gets dirty and needs to be washed out with hot water weekly. The donuts were good, but the cleanliness needs to be addressed.

Review №86

2020-01-25 17:06:57

Different from the usual heavy donuts. Free samples when you walk in (versus drive-thru) often available. Frequent specials on dozens -- not suitable for single servings. Loyalty program, accrue freebies. Features quick break package, two donuts and any size coffee. Chocolate specials typically first Friday of each month.

Review №87

2023-01-20 23:32:04

Its been a while but these doughnuts are so good...Got 2 dozen and loved every minute of it !!! Yummy !

Review №88

2019-04-30 21:24:42

The donuts are about half the size for the same type of donuts in other shops, but they charge much more...maybe for the extra sugar which makes them extremely sweet. They used to have a lot of customers but evidently they should rethink their business practices. Anyway, I wont be returning in the foreseeable future.

Review №89

2021-03-24 14:51:42

Giving a free donut per day to covid vaccinated person! Great 💡

Review №90

2019-08-19 05:25:36

I gave 4 stars instead of 5 because the customer service was not stellar. I have a feeling its because of the rush and people waiting for a special to be done baking. But, I felt rushed in my order and the staff did not seem as friendly as Ive experienced at other locations.

Review №91

2019-04-14 05:07:45

Good donuts, if they have them. I can’t claim to know their business, but they seem to be out of options a lot. I find the fourth or fifth request is what they finally have available so I gotta ding them for that. As far as the donuts themselves? Five stars!

Review №92

2020-07-12 20:58:11

I am so done with Krispy Kreme and their hot now sign. This is the last time I will wait in line for cold donuts. This isnt the first time, thought I would try one more time, should have know better. Called, waited on hold, manager had nothing to say.

Review №93

2020-12-16 01:18:10

I wish I could show you a picture of our Krispy Kreme donuts however they didnt make it they were gone within the first day half a dozen doesnt last. We always get a variety however I always squeeze in a couple of the regular glazed because they are the best

Review №94

2020-04-29 00:16:57

I have ordered online approximately 5+ times and at least 3 of those times I have either gotten the complete wrong order or missing order completely with nothing being done to remedy the problem! I loved, past tense Krispy Kreme but there must be another Donut Shop that cares about getting it right, once is a mistake we all make them but uh 3 may mean someone is not really invested in their job.

Review №95

2020-10-21 20:37:33

The people are nice but they ran out of the pumpkin spice cake donuts several times, it took 3 times (just randomly driving by) to try one and for them to not be sold out. Not sure if someones way off on the numbers or what you make them there you shouldnt be selling out haha.

Review №96

2020-04-20 14:57:34

Waited 1 hour,nurses carpooled in one car only to be told only two dozen per car! we told manager we were taking to donate to both dayshift and nightshift nurses at mission hospital.very rude attitude,refused to donate anymore.never ever will we come back.PS they were the worst donuts ever,gross,tasted like old oil.

Review №97

2019-10-01 20:56:19

Its been probably a couple of years since we have been here. Visited in the hopes of getting one of the recently advertised Reeses Peanut Butter donuts. No such luck. Ended up having an apple fritter and a glazed donut. Not nearly as good as I remember. Probably wouldnt make a special trip again for donuts.

Review №98

2019-01-06 23:08:08

The doughnuts were great but they had a very small selection in the way of variety available. They also did something wrong with my coffee as it tasted so bitter and disgusting. The people were friendly but they werent working as a team so it took a lot of time to get checked out and get my coffee.

Review №99

2019-06-28 16:20:02

The plain glazed donuts are delicious! My kids enjoy watching the donuts cook. The fancy looking pineapple and strawberry donuts were not that great. The tiny donuts are so cute too!

Review №100

2018-01-12 19:03:45

Employees here tend to be very cold and disinterested in making a nice experience for customers. I grew up here and regard it to have a small town feel and the staff disappoints me (especially when Im here with my husband who grew up in the Midwest in a town of legit less than 2k folks). Nevertheless, the food is to die for, and the quality is impeccable! Management needs to work on customer service.

Review №101

2017-01-31 04:51:41

I just stopped here after being in 3 hours of traffic with another 2 hours to go. These guys had a smile and laugh waiting for me and the other customers. They are welcoming and very helpful. Good job guys! It was most appreciated!

Review №102

2021-04-28 00:15:22

Krispy Kreme is giving out one free glazed donut if you have your vaccination card. Every day! We got ours today, yummy

Review №103

2019-03-26 23:38:52

I went through the drive-through this morning and ordered a hot mocha and a plain cake doughnut. The employee even asked me to wait a minute while they made sure they had plain cake donuts and came back and told me they did. I got to the window and got my food and drink. I took a drink of my supposedly hot coffee drink and it was nothing but weak hot chocolate. There was no hint of any coffee in it and I paid almost 4 dollars for it. Then I went to take the doughnut out of the bag and it was a raised plain doughnut. Someone needs to educate them as to the difference between a plain cake and a raised donut. Not crazy about Krispy Kreme but thought I’d give it another try . Unfortunately, will probably never go back again. I’d rather go to a good old mom and Pop donut shop

Review №104

2014-08-06 21:20:10

Honestly best customer service! I loved coming in and seeing my favorite employee, Joshua. He is such a nice person, and always caring about the customers and kids! I havnt seen him for awhile, maybe he is on vacation. oh and hes super attractive

Review №105

2021-08-17 02:56:15

The Donuts are good...But during a Pandemic they are not wearing masks! Like the Pandemic is over. Risking their own lives and everyone that goes there and eats there donuts!!! Very Scary, unreasonable and unreasonable for the community as a whole!!!

Review №106

2017-07-21 18:50:09

Went in today and the first the cashier Miranda almost crashed right into me as I was walking to order a donut. Did not apologize or say excuse me. Then she was rude when i ordered, she does not have good customer service skills at all. Get it together Miranda. If you dont like your job go somewhere else. Donut was good but not warm. .

Review №107

2018-07-13 22:43:49

Krispy Kreme donut shops are disappearing in San Diego County every time I go in LA county and come back down always stop and get you some before I get back

Review №108

2021-08-27 16:07:51

Lobby is closed (no reason why posted - assume CoVid) so plan on long drive thru line. Spent 20 minutes in line so if you plan to stop leave plenty of extra time. Still good!

Review №109

2023-05-30 23:41:14

I love Krispy Kreme cause the original glazed doughnuts taste more better than Starbucks.

Review №110

2019-12-13 05:19:56

Service was great! Donuts mmmm good!

Review №111

2020-11-23 19:01:02

I used to work here and even in a pandemic, the store is highly unsanitary. ive seen flies and bees near the donuts(i quit in august by the way), and im seriously concerned with the lack of care the managers put towards covid.for example; one of my managers talked about how she had gotten tested twice for covid. the manager im referring to saw my coworker coughing excessively and sent her home. the girl had to go to her brothers wedding that weekend, and when she got back i asked her if she was thinking about getting tested for covid. she was very offended i even asked, and the SAME MANAGER that was sooo worried about covid agreed and said, its fine, layney, she doesnt have covid. ironically, a week or so later, we find out one of our employees tested positive for covid. also important to note, there were a few people who were adamant on not getting tested.i feel like if i wasnt working there during a pandemic, things wouldve been better. most of the staff is very nice, but the managers should be more worried about events like that.

Review №112

2022-10-31 01:05:29

They definitely got my order wrong but Im giving the benefit of the doubt because they just opened for the day and with the trains going by it was kind of hard for them to hear me but still I was definitely disappointed when I got back to my hotel and there was not what I ordered even though it was still really good I was just a little tiny bit disappointed and of course then I let it go cold and its just not the same after that

Review №113

2019-03-18 05:20:26

This is crack for my wife. Anytime we are driving near this store we stop and pick up a dozen. Usally we are comming back from LA and this makes a great rest stop for us and it sooths my wifes habit. Always a good selection and what is there not to like about doughnuts? This time it was St. Patricks day so all the doughnuts were green.

Review №114

2021-05-01 22:12:05

Wish I could give half a star or none at all. Placed a online order and some of the doughnuts i wanted ran out I didnt find out untill I got to the store where the employees replaced the doughnuts with regular glazed doughnuts I guess thats how you make your money back during a pandemic. Fail I will never do business with this location again

Review №115

2014-09-27 20:05:53

Poor cutomer service (7 AM, 9-26-14): Placed an order for 4 donuts and a drink with a man at the drive-thru speaker. At the window a girl showed me 2 donuts and said the guy forgot your order. I said one of the two donuts she had was incorrect and told her the 4 donuts I needed. She handed me a box and I paid her and told her one of the donuts in the box was still incorrect and she exchanged it. I asked her for a bag and she gave me 4 bags. Later I looked at the receipt and realized I was not charged for one of the donuts. How hard can this job be??

Review №116

2021-05-25 06:46:29

Best donuts beats any donut shop! Line was not bad and I got a variety New York cheesecake is my favorite along with the maple donuts. Yuuuuuummm!!!

Review №117

2022-12-04 15:10:58

I don’t eat doughnuts so this is a hot chocolate and service review .Both were very good .

Review №118

2021-03-15 04:41:51

Yummy donuts. Sign up in their app and you get a free dozen donuts for your birthday! No curbside pickup but this location has a drive through.

Review №119

2016-12-14 15:53:35

Donuts taste really bad when they are not warm. Best to go there early, no later than 10am. When warm, donuts are 4-5 stars. Very clean inside.

Review №120

2019-10-27 04:11:57

I dont have an pics because I was stuffin my face with these glorious sugar tori (plus one fritter). Ive had a bad donut before, but Ive never had a bad Krispy Kreme product ever! Drive thru speaker was broken and miscommunication with the donut dude, but I simply dont care. I dont go often, but when its required, its REQUIRED. They could add electric shock to the payment and Id still happily drive through, experience my moment of surprise, and go in a happy camper. Hmm.. maybe thats a problem? Shelving that for another day. Thank you internet family for allowing me to get that off my chest. :) Work Hard | Enjoy Life | Help Others

Review №121

2016-08-21 03:12:50

The most epic adventure ever. So there I was on a road trip with my sister and my mom decided to stop by Krispy Kreme because where I come from there isnt one so I didnt want to be rushed when I was in there and these guys were awesome about that. Yes they were busy but the way everybody worked together you could tell they had a very good teamwork ethic going on. Cody (Im not sure if I spelled that right, my bad bro) helped us out and made my night! There is no doubt I will come back on my way back through for sure. Shout out to Cody give that guy a raise!...No seriously give that guy a raise

Review №122

2021-05-12 03:56:24

Love the Glazed Coffee, I prefer a bitter Coffee (Coffee is meant to be bitter imo) but this flavor is a nice balance with still a bit of bite to it. Doughnuts are excellent with tha Apple Fritter my favorite.

Review №123

2020-06-04 14:19:46

Drive thru for free donuts was awesome. The line went fairly fast. And even though we didnt buy anything else they were so gracious!

Review №124

2019-05-26 23:52:33

My wife said, we Needed sum extra yummy doughnuts fast!

Review №125

2024-03-05 23:07:13

Krispy Kreme doughnuts, what can I say but Yum! But, we always come to this location because everyone is always super friendly.

Review №126

2022-09-28 02:15:10

Great service & love the selection of Fall stuffed donuts too! Would be great to be able to pick up hot donuts again!!

Review №127

2023-07-28 06:15:06

My donuts 🍩 were very cold and I wanted fresh and warm. I was disappointed

Review №128

2020-09-13 20:04:26

Krispy kreme used to be great but this time was terrible. The doughnuts were cold. Very disappointed. Side car doughnuts are the best after eating at both places I will only go to side car doughnuts.

Review №129

2019-03-08 08:08:08

Who doesnt love Krispy Kreme? This Krispy Kreme is one of a few in south Orange County. The next closet one I know of is at the Block near Disneyland. Standard and consistent Krispy Kreme experience and quality. The only gripe I have is the location, its very much out of the way. Youll need to exit La Paz and turn on a few streets to get here, other than the location its a good place for delicious doughnuts.

Review №130

2023-04-06 04:01:06

Great donuts! Brings our family together! Yummy! Friendly staff!

Review №131

2020-09-29 21:01:45

Always stop here on way to San Diego. Had a couple problems previous 2 visits. It was nice to see a balanced change. New employees were very helpful.

Review №132

2017-08-07 00:13:00

8 employees and we were the only 2 people in the place. No exaggeration, 5 minutes to get 3 donuts and the correct change. Please put people on the register who know how to count.

Review №133

2021-11-14 05:12:12

I could give that place zero stars if I could. Lazy staff keeps the doors closed for weeks apperently not enough staff. I will not burn Gass in the drive trough. Not a fan of those unhealthy donuts anyways

Review №134

2017-06-21 17:24:45

The most fun people work here. Donuts here of course are great, too. They melt in your mouth. If you chase a melting donut with a glass of milk, thats what one may call heaven.

Review №135

2017-01-28 05:23:53

Donuts are one of my hidden vices so this place delivers on all levels. I go once a week and grab a traditional right off the belt. Love this place. Quality is amazing.

Review №136

2017-08-25 18:49:26

Was sure to get Eclipse donuts for Irv Wnucks 75th birthday :)

Review №137

2021-02-08 04:21:16

I love this place and their donuts are the best. I had the glazed donut and it was so soft and fluffy. I recommend you go here and try it for yourself!!

Review №138

2022-12-01 03:46:00

I ordered hot coffee but it was cold then I asked if they could brewed more coffee that would actually be hot and I was told nope 7:40 pm.

Review №139

2021-01-20 23:43:54

✨💖 LOVE this place ! I enjoy how welcoming and friendly the staff is, & always fresh Donuts 🍩!! The drive thru is the BEST because it makes the process faster ✨ ! Thank you all so much 💞!!

Review №140

2018-11-23 04:48:04

I love Krispy Kreme, but we tried to go and I checked online to see if they were open and it said they were but when I got there they were closed, kinda disappointed. We drove like 30 or 40 minutes to get there just to get to a closed store and no donuts.

Review №141

2017-01-16 03:08:59

Family visited 20 minutes prior to closing time and management closed the doors on them with other people still in line. on top of it all it was the pirate day and all 6 of their children had dressed up to join in on the fun. terrible experience.

Review №142

2017-07-18 19:28:30

Honestly, Im surprised this place is in business. It was like a scene from the movie Idiocracy. It took 10 minutes to purchase 3 pre-made donuts. They looked shocked that people were ordering donuts from them. It was like they were in awe of their own existence.

Review №143

2017-04-13 04:52:28

Went by to drive thru,when im about to pay,my card was declined twice,and i told the person in the drive thru to cancel my order,but he insisted to take the box of donuts. Such a good hearted person and kind.God bless you RYAN.

Review №144

2019-09-07 19:51:56

Its Krispy Kreme so we all already know that the donuts r amazing but I have to say I had some of the best customer service ever here. I wish I could rmbr the ladys name who gave me my order bc she was so nice.

Review №145

2020-06-17 03:55:18

Perty good ngl.The dough itself could have more flavor, it seems to be severely overpowered by the glaze n such its covered by.The donut hole cups are perfect though, love the flavor

Review №146

2017-06-12 23:09:05

We love this place however it is very addicting would like to go when the donut sign is turned on you get a fresh free hot glazed donut very tasty. Usually go maybe once a month or so.

Review №147

2021-03-22 14:31:35

Stopped by to pick up breakfast on our way out of San Diego to San Francisco. Donuts were dyed green. Service was professional and fast.

Review №148

2018-01-27 18:16:47

Amazing service! As soon as I walked in I was greeted with smiles and was offered a free sample of a fresh hot glazed doughnut.Great place to go wheter on your way to work or you just have a sweet craving.

Review №149

2018-05-08 15:51:16

OMG!!! Why did they close all of their restaurants in MN? They might not be healthy, but the devil inside me says these doughnuts are the best tasting things Ive ever had ;) You need to try these doughnuts!!

Review №150

2016-09-20 05:24:51

Oh how I now loathe Krispy Kreme donuts and the entire brand is now dirt to me. Today was their Talk Like A Pirate Day otherwise known as how to make small kids cry and piss off their parents and not even feel bad about it.After our kids spent 1.5 hrs making all their own 3 item pirate gear this company actually thought it was OK to break their little hearts by closing early at 9:25 PM (they close at 10pm).We stroll in their with our kids so proud...only to have their hearts broken by Daniel McCombe, Unit Manager (and the rest of the crew there). They actually closed their entire store drive thru and all early and left a wake of disappointed kids behind. Him and the employee working drive thru showed zero compassion they couldnt even muster a generic insincere appology. I could not help blurt out you suck.Hey Krispy Kreme are you listening? This is an epic social media campaign fail on your part -- shame on you! We are regular customers NO MORE! Tomorrow we promised the kids a visit to a mom and pop donut shop that wont make them cry! From fun to fail, a lesson on how to build badwill.And the fact that you forced me to give the world is in an unfair place speech due to your lame campaign well makes me want to wish scurvy upon you -- ARGH!

Review №151

2020-11-14 04:01:58

Everytime they have a special they always run out of the popular donuts. If they know they going to have a special they should make plenty of the popular ones. So not only to have to choose the bad ones!!!!!!!

Review №152

2018-02-15 17:33:09

Awesome service and they made a large order at last minute. Thank you.

Review №153

2017-05-22 19:07:38

Ive been going to this place for years and Ive never had a single problem with it. Never too crowded, always good donuts, the tables are sometimes messy though, but thats ok.

Review №154

2019-02-18 01:25:49

Second week in a row that I drove 20 minutes and theyre out of doughnuts. Politely asked why this keeps happening and the employee shut the door on me. Very rude and not going back

Review №155

2020-05-16 01:44:56

Yummy Donuts the Glazed are my very favorite👍However all their Donuts are Great and the workers are very Friendly and Always Helpful😊😊 And it is especially fun when they give out free Donuts‼️Thank you Krispy Kreme for being the Greatest Donut Place Ever‼️ Linda

Review №156

2022-02-07 23:17:06

The hot light was on, but they gave me donuts that was not hot, I told them about it and I watched the lady, took that box back and gave it to another customer and she saw me open the box and touched the donut thats how I knew it was cold and we are in a pandemic, what if I had the virus and touched the donut a d she gave it to the next customer, that was not right

Review №157

2023-03-07 03:56:40

Service was great, but the frying oil was old and added an unpleasant taste to the doughnuts.

Review №158

2023-07-15 15:44:18

86 cents yesterday for there 86 birthday. Always a clean place inside and out, and they are all friendly

Review №159

2018-07-31 05:36:19

As most of them are this Krispi Kreme is amazingly clean. Plus this one has an awesome visible operation. Turns grown ups into kids watching the donuts being made.

Review №160

2022-05-01 05:36:35

Love these donuts could eat them all day everyday. Definitely on the staler side towards the end but I think worth it

Review №161

2016-10-21 18:40:07

Always great. Especially of you go when the light is on and get your free hot doughnut. Staff is always nice, and it definitely worth doing their point program

Review №162

2020-07-05 17:44:32

I am very upset I ordered a medium ice coffee in the drive through and revived a small while paying for a medium. The reason I said nothing was that I never ordered a coffee from them and will not be coming back.

Review №163

2024-04-16 15:44:16

Nothing like warm donuts

Review №164

2015-10-16 12:25:15

Passing through 5:15 a.m. wanted coffee and a good warm Krispy Kreme donut but it was closed!! I thought donut shops opened early. Starbucks was already open at 430 a.m. Very disappointed!!!

Review №165

2017-06-11 00:18:17

If you dont like donuts, you will love them after visiting any of Krispy Kreme branches.. The classic one is amazing, and all the other flavors are very yummy :)

Review №166

2018-01-29 01:40:04

Order was wrong and there was no interest in fixing it. Not worth debating over a $1.00 donut so I just moved on. Plenty of other dessert options in the area.

Review №167

2023-05-22 18:47:40

16.99 for a dozen donuts is kinda crazy... and it wasnt even fresh ;(

Review №168

2019-06-28 04:23:55

Really great, amiable staff and the best management in fast food!! Always a clean store and great doughnuts and drinks!Kudos, guys!

Review №169

2024-05-02 03:26:12

Awesome customer service

Review №170

2022-04-02 03:57:25

Isabella was super sweet and helpful!!! Thank you so Isabella. You made our experience great!P.s. I love this location!!! Great staff!!

Review №171

2016-09-06 07:00:09

When you want Krispy Kreme, come here. They have easy to order packs for large groups. They also offer group fund raising options.

Review №172

2019-06-04 15:10:32

The service is horrible! Sat in line for 20 min! They never get the order right! Who ever takes your order doesn’t right it down and keeps having to correct it... they truly need better training!

Review №173

2017-01-19 03:09:25

Id be lying if I didnt say there regular donuts werent amazing. Quick service but they accidentally messed up on our 12 pack otherwise 5* Thanks guys.

Review №174

2016-11-22 03:23:37

Usually have hot donuts coming off the line, and always offered a free one when they are. Only negative here is the coffee is a bit funky.

Review №175

2023-03-26 15:22:46

Friendly service, everything is clear. Donuts are delicious

Review №176

2017-06-13 05:55:23

A pain in the butt to get to, but still really, REALLY great donuts. If you could marry their donuts with Dunkin coffee, you would have the perfect donut shop.

Review №177

2021-05-10 23:54:23

I rate their coffee as #1 over McDonalds which is a close #1 ig Krispy isnt available lol...their donuts r amazing as well

Review №178

2017-12-23 01:14:10

I love Krispy Kreme! The staff is friendly and the donuts are awesome. I used my app and it gave me 1 dozen for free!

Review №179

2019-06-03 16:26:05

Not sure what more I can add. 15 seconds of glazed donuts in the microwave is to die for. Just melts in your mouth. Only complaint is that I cant just have one.

Review №180

2019-03-03 20:55:23

Seems like I keep getting morning donuts now that or they dont really keep them warm anymore. Miss the days hot now gave you a free donut also.

Review №181

2023-04-11 21:23:56

I think is one of the best places to buy donuts 🍩 😋

Review №182

2023-09-03 23:24:59

Excellent warm and not too sweet and not too many calories

Review №183

2017-07-24 23:28:50

Love the doughnuts, but there is rather a small selection for such a large shop. Staff seem a bit off when you order less than 12 doughnuts.

Review №184

2018-01-14 00:43:29

You can never go wrong hitting up a krispy kream. I will always go out of my way, if theres a krispy kream within a 20 mile radius of me. Whish we had more in southern California.

Review №185

2018-12-25 00:47:31

Great doughnuts and wonderful service! Any time my family and I are passing through Laguna Niguel we hop off of the 5 and grab a snack here!

Review №186

2021-10-13 02:59:21

Thier Original Glazed donuts are sooooo good! They are so fresh and amazing! Highly recommend it.

Review №187

2020-11-10 07:48:48

We bought raspberry filled and lemon filled doughnuts. They also gave us each a free glazed doughnut for voting. Just show your I Voted stickers.

Review №188

2019-01-30 14:53:34

Go in for a free sample especially when theyre hot and fresh. Good selection. Addicting glaze donuts. Get the app for rewards.

Review №189

2018-10-31 03:58:38

After having an awful donut experience in another donut place.. we decide to come to Krispy Kreme.. and they were fresh made!! Thanks.

Review №190

2021-01-03 07:25:18

Theyre donuts are slightly pricier than a typical donut shop but its fun to watch the donut machine making their donuts.

Review №191

2020-12-03 19:29:20

Went through drive-thru, there were no cars in front of me, my order took 20min at window for one donut and a cold drink which it was not made correctly,

Review №192

2019-07-06 03:06:18

Problem is not the donuts, but the high school kids running the shop without supervision. There will be more unhappy customers everyday. Keep watching.

Review №193

2022-01-30 23:02:20

Look, you like the brand of donuts you like. I find KK too airy & too sweet. Convenient for tea/coffee, though.

Review №194

2022-01-27 20:31:53

Awesome... Closed Monday and Tuesday as of January 2022 untill further notice i guess :(. ...,.,........................................................... 👍. Great doughnuts

Review №195

2021-01-01 03:36:31

Was waiting in line just a few minutes ago to get donuts. Spotted roughly half of the employees inside bot wearing masks. Nope!

Review №196

2018-09-03 21:00:22

I love coming here to get donuts with my Dad and brother. We have donut parties with our friends and family, and it is so much fun!!

Review №197

2019-01-12 17:11:34

So yummy... Make sure you ask for your sample they dont always offer it! But best donut ever

Review №198

2016-11-15 02:52:37

This is as far the best donut shop ever . amazing fresh made donuts every day ! Fast and good service

Review №199

2020-05-31 09:03:46

Amazing doughnuts. The free dozens of healthcare workers was a great promotion to give back to all those on the front lines during the pandemic.