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Categories

  • RV dealer

Phone: +1 760-422-5150
Site: http://gokarv.com/
Opening hours
  • Monday:10 AM–5 PM
  • Tuesday:10 AM–5 PM
  • Wednesday:10 AM–5 PM
  • Thursday:10 AM–5 PM
  • Friday:10 AM–5 PM
  • Saturday:10 AM–5 PM
  • Sunday:10 AM–5 PM
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Total reviews rating 4.8

80 Reviews for KARV 2024:

Review №1

2023-08-14 23:50:50

I bought a 2001 Monaco Executive from this place in November of 2022 apparently i forgot to leave a review.... Doug, Robert and all the rest of the people i dealt with was very refreshing after the disaster of a search trying to find a coach that was even remotely close to what was described, my main concern was finding a non-water damaged coach, with no delamination and non peeling paint, They were very honest in the description of the coach in the many phone calls before driving 6hrs to inspect it. The coach was a bit rough on all the house systems but not once did they try to force me into a purchase, i left a deposit, they did a full dot inspection and house inspection and fixed everything i wanted fixed, discounted for the systems that i wanted to repair myself. made the motorhome road worthy with new tires etc, had some issues on the pickup date but i also rushed them, They made this purchase about as good as i could of hoped for buying a 22yr old motorhome. Thank you to all that i talked and dealt with at this business. Other people should take lessons from them of how to operate a rv dealership. ive made 6k miles of amazing memories in this coach already with my family, I remolded the inside, installed 1200watts of solar, massive lithium battery system and alot of other upgrades. Hope for the best for this business, Honest people are hard to find now days

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Review №2

2024-06-02 15:34:34

Ive had two experiences here and I would rate it truthfully a 2.5, the only reason I gave a three was because David was the best part about this company. The first time my husband and I went, the sales guy was very pushy, trying to get a sale that day and he even brought in the manager who was trying to sell us a trailer we honestly werent happy about, which is something that upset me as this was going to be a full-time home for us, and I wanted to feel good about this purchase. I felt off going back but wanted to give them a second chance. The second time, we went with my parents as they were looking to purchase a motorhome as well. David was phenomenal, he showed us many options in our price range. Keep in mind they charge a $2,500 consignment fee/deposit to secure it on top of your down payment. I do like that they are very thorough with the inspections and David was very knowledgeable, BUT management does not value you as a customer and they only care about getting a sale. Financing didnt work out for my parents on the coach they picked out and they told KARV they would like to keep in touch and would be back when they purchase again as it was inevitable for them, and as a saleswoman myself, I would rather keep good ties with my customer even if it didnt work out because things always change and I have made sales off referals from them, but KARV told them that they want to cut ties because he lost a lot of money on the sale. I feel like that is extremely unprofessional to say to someone, and as I already had a bad taste in my mouth from them the first time, this really solified it. They not only lost one customer, but another, and I will never reccomend this place to anyone I know. They have potential to be good, the selection of rvs/motorhomes are nice, but at the end of the day the management does not value customers, only his paycheck.

Review №3

2024-05-25 00:22:02

KARV was pretty terrific overall. They had an RV we wanted, we negotiated a good price. KARV was very honest and fair. They were willing to store our new acquisition for about 3 weeks at no charge and put up with us coming out every other day and asking a lot of questions and hanging out at the service lot. JC, Danny, Dave and Dawn were very helpful. A week before I was going to pick it up, I asked John if they could do a schedule B maintenence (not fully understanding what that entailed). I sent him a list of what I thought it was, and he himed and hawed and stopped returning my calls. Anyway, I hired a mobile guy to do an oil change, and he came the day we were supposed to take the RV. Since the rig had been sitting on their windy lot for 3 weeks, I asked if they could wash it down. Dawn said shed have to talk with John. Again, he was a no show. It just left me a little down.

Review №4

2024-05-23 21:37:41

We had THE best service at KARV. Needed a part for our Roadtrek Van. Dawn, manager of parts and service, was awesome! Friendly, knowledgeable and very professional! Thank you for helping us and taking care of our unit!!

Review №5

2024-06-13 23:43:21

Not the best experience. Our brand new RV came with a few issues that they either neglected catch upon inspection or disclose. They made it so difficult to schedule the repairs that we didn’t bother.They also sent our title to the wrong address and since we paid in cash, we are SOL on getting the title and have to drive back to California from Oregon with the trailer because of their error. This is especially frustrating after we received verbal and written confirmation they would not send the title to the old address.

Review №6

2022-10-16 13:58:35

Great experience. Carlos, John and the team at KARV were helpful and knowledgeable. We found a great rig and they got it to us fast. We shopped other dealers in the Coachella Valley and would not recommend any of them. The walk through with Dave was a bonus class in how to operate a fifth wheel - he knew everything. They arranged for delivery and that was an outstanding experience as well. Professional and fair. We absolutely love our camper! We can recommend KARV without hesitation.

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Review №7

2024-06-14 04:08:28

David Wright is a great guy, honest and knows his stuff more than anyone Ive met, he has a true passion for this business you can tell. If you are looking to purchase an RV this is the place and David Wright is your guy.

Review №8

2021-02-24 21:59:21

The staff at Karv were very informative and knew their inventory like they built it themselves. It was especially helpful to us as this was our first RV. They addressed the minor issues in our coach before and after our purchase and have been available to answer questions and help us resolve issues.

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Review №9

2022-04-05 18:55:45

We have been RVrs for over 40 years and these guys are the best experience we have ever had. We highly recommend them for your next RV.Thanks Robert and Brandon. You are the best.

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Review №10

2022-02-16 20:26:44

We consigned our 2017 Rockwood 5th Wheel in early December to KARV. I found their business on the internet and gave them a call. I spoke to John, and towed my trailer down to their lot the next day. I dealt with John, and owners Robert and Brandon. Everyone was professional and friendly. They had the trailer sold for a very good price in about 2 months. They paid off my loan and I reimbursed them. They took only 20% off the top, and took care of all refurbishment that the trailer needed. And we made out at least $5000 better than if we had sold it to Giant or Camping World. They have my highest recommendation!! And I think KARV would be a good place to buy a good RV at a fair price.

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