Kalamala Online Grocery in Van Nuys
Categories
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Grocery store
Location on the map
Van Nuys, Los Angeles County, California, US
Phone: +1 818-397-7247
Site: http://kalamala.com/
Edit info
Site: http://kalamala.com/
Opening hours
- Monday:
- Tuesday:
- Wednesday:
- Thursday:
- Friday:
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- Sunday:
Total reviews rating 5
199 Reviews for Kalamala Online Grocery 2024:
Review โ1
2024-05-10 17:38:25Placed an order recently that was damaged in transport. I received a quick response from customer service and a replacement was shipped out the next day. The replacement order of Goje Sabz was fresh, firm and delicious. The product was great as was the customer service.
Review โ2
2024-06-21 23:39:51It is my first experience to purchase from an Iranian online grocery. When the order gets delivered, I edit my review and share it again with you. About the purchase process until now I can count them as this;1- The website search bar works well, but the categorizing and similar items could have been displayed better.2- The billing process, since I had a PayPal account before, was not a big issue.3- I created an account on the website before purchasing, but you can have a successful purchase without prior registering.4- The quality will be displayed after delivery...
Review โ3
2023-06-25 11:08:17We have purchased many items from Kalamala over the years. They have shipped boxes to us all the way to Honolulu and east coast. Always on time. Great product/service and packing. We just ordered the BBQ With Stand - Manghal (Made in the USA) a few days ago and it was shipped 100% FedEx PROOF ๐. It was tested today, and it works great. Thank you!
Review โ4
2024-02-12 01:53:26Last update:Even after the seller tried to make things right, unfortunately the package came damaged. The seller included the Toranj Floral lavashak and the plastic box it comes in was broken and Iโm not too sure where the sticky liquid came from but it ended up covering everything. I ended up throwing that one away. All of the other items were fine. I tried: the Sour Saucy Real Fruit Snack - a LOT of pits(!) but still good. Bite Size Fruit Roll Toffee - sweeter, but nothing really special. Wet Fruit Leather - With Sauce (Lavashak) - the best thing I got to try out of my package! Overall, I wanted to love, I think I just got unlucky with my experience.Update:Seller has contacted me directly in order to rectify situation, which is sincerely appreciated! 3 stars for now as seller was very friendly and explained delay. New review to come pending products.Original Review (incorrect profile):Unfortunate! I was really excited to try. ):I placed an order over two weeks ago and have not received anything. I reached out to seller via phone, whatsapp, and email collectively about 6 times. After the first week and two emails, I was finally responded to letting me know that two of my items were sold out. They offered me options to either refund everything, refund whats missing and send the rest, or to wait for everything. I replied back immediately to refund whats missing and send the rest. I then got a call and another email letting me know the same thing to which I responded the same thing. Last Thursday, I was told my order would be here by this Wednesday which also is well beyond the 2 day shipping they advertise. Now today, I get a refund for the full amount with no notice/confirmation as to why or what happened with my order.I just do not think theyre stocked/staffed enough to deal with the influx of orders due to social media. 1 star for my experience.
Review โ5
2024-05-22 21:54:03Hello to everyone. I had a first experience with Kalamala company. I ordered the fresh products and more. Very enjoyed from all my orders. Thank you for all your service. Highly recommend to everybody.
Review โ6
2024-01-13 02:29:44I could not be more pleased with my experience with Kalamala. The customer service is top notch, the quality of the products unbeatable and the shipping is very fast. I received my package a few days after ordering and enjoyed Lavashak (which has gone viral lately, and I just had to try 10/10) and other Persian snacks with friends. I also highly recommend the pistachio nougat. The texture is lovely and it has a great flavor!
Review โ7
2024-01-26 22:48:14I normally stick to buying dry ingredients from them, but this time the sweet lemons looked too good to pass up. Unfortunately due to a winter storm going across the country and delays in shipping, the produce arrived frozen. Ben from customer service resolved the issue in a timely manner and refunded me for the damaged goods Thank you!
Review โ8
2024-06-25 22:34:46Have been purchasing from them for a while now. service is always great and products arrive on time and fresh. highly recommended
Review โ9
2024-04-27 14:55:06One of the best online Persian store. Very quick shipping and great communications. Will re Recommend to friends and will definitely buy more products.
Review โ10
2024-02-15 21:34:47I really appreciate how the Kalamala customer service helps you and answers your questions so quickly. I have ordered from Kalama few times and my orders have sent to me with good quality and always on time . if i had a problem with an item once they have refunded me right away.I will continue shopping from them.