Joyce Emerson-Greenberg - State Farm Insurance Agent in Woodland Hills

Review №1

2024-03-19 23:54:22

New customer here, just wanted to express my gratitude to Ryan and company for their professionalism and patience with me thru everything. Definitely recommend speaking with this agency if you’re in the market for insurance. Customer service was great, professionalism from start to finish, and most importantly a Great rate. 5 stars!

Review №2

2024-05-03 18:33:58

I had the pleasure of working with Arshia to secure a new insurance policy, and I couldnt be more satisfied with the experience. Arshia was incredibly knowledgeable, patient, and attentive to all my needs. He took the time to explain all the details and ensured I got the best coverage possible. I highly recommend Arshia to anyone looking for a reliable and competent insurance agent.

Review №3

2024-05-10 16:48:47

When I first reach out to the guys!, I was unable to get full coverage due to an accident that I had a couple of years ago! Anthony was patient, kind, and very understanding of my situation!Honestly, I had completely forgot about the quote for before! In fact, I ended up getting coverage with a no name brand agency! Anthony did not forget about me, when I qualified he took time out of his schedule and called me and walk me through the process! Thanks to Anthony Im now in good hands!

Review №4

2024-05-03 20:33:58

I had a great experience working with Arshia. He truly knows a lot about insurance and helped me figure out what I needed. He was patient and answered all my questions, making sure I understood everything. Super professional and got back to me quickly whenever I reached out. I’m happy with the choices we made together and would definitely recommend Arshia to anyone looking for good insurance help.

Review №5

2024-05-03 18:22:45

One of the best insurance companies I’ve worked with.Arshia answered my endless questions very politely, patiently & professionally. He eased my mind & gave the best policy. I highly recommend him.Thank you for all you did.

Review №6

2024-05-03 17:05:07

I truly appreciate the time and dedication Arshia was able to give my insurance needs. He made sure that I was informed throughout the entire process and ensured that I didn’t end the call with any of my questions unanswered. This is service that increasingly difficult to find as time moves so I recommend this to anyone reading. Please ask for Arshia if you’re in need of insurance assistance!!

Review №7

2024-04-12 03:52:15

Terrible customer service.I dont get how this company can have any positive review.Joyce Emrson is nowhere to be found. She is never in the office and her assistant confirmed that she pays them to do her job. She calls you only to sell you some extra coverage. The people in the office have no clue what goes on with your coverage, and they treat you as an imbecile, like you dont know how to read a statement.This is to update my previous review 2 weeks ago. I did wait for your manager to update me but he didnt so I emailed you and him on 4/8, no response. I called your office this morning. Your Manager told me he did email me on Tuesday but he could resend it and hang up on me. I had to call back and tell him not to hang up on me. Then he told me I did not know how to use my email but he never considered that maybe he never sent the email. While we were discussing he interrupted me repeatedly, and that is when I yelled at him, to be quiet and listen to me, again like a child he said I cant talk to you and hung up on me.You and your employee get a salary because you have clients that pay their policies and you get paid, remember that. You should learn to be polite and listen to your clients. If your employees behave this way, you have permitted them to do so.

Review №8

2024-01-18 00:53:16

I have been incredibly happy with Joyce and her team. Weston is a very responsive and knowledgable person to deal with on all things insurance. Rates are very competitive and State Farm is top quality. Do not hesitate to work with this team for your needs!

Review №9

2024-05-03 17:05:57

In my opinion I really love this company they are always so very helpful when ever I need anything I usually just email Weston or Christopher (since they have always been the ones to help) and they are very quick to getting back to you and super helpful and the best part really patient. Been with StateFarm for years and this office I really do recommend

Review №10

2024-02-28 18:07:44

I had nothing but great service with Joyce Team. I never want to experiencing make claim for a vehicle accident but I did so late last year (2023) and all I have to say is everything was taken care of and done within days of the incident. And when I did have a question, the team was available to answer them. via email or a phone call. I highly recommend Joyce Team for Insurance