Presentation on Map Reviews Nearby

Joe Frangieh - State Farm Insurance Agent in Campbell

5 (199) 120 W Campbell Ave Ste A, Campbell, CA 95008, United States

Joe Frangieh - State Farm Insurance Agent image

Categories

Insurance agency
Auto insurance agency
Life insurance agency

Location on the map

Campbell, Santa Clara County, California, US

Phone: +1 408-793-8303
Site: http://joe008.com/?cmpid=dbg...

Opening hours

Monday:9 AM–5 PM
Tuesday:9 AM–5 PM
Wednesday:9 AM–5 PM
Thursday:9 AM–5 PM
Friday:9 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 5

199 Reviews for Joe Frangieh - State Farm Insurance Agent 2024:

Review №1

2024-05-13 15:46:44

I have been a customer for my Auto and Home insurance services for more than fifteen years. Joe and his team has provided excellent customer service throughout. The agents are very knowledgeable and responsive. You will be well taken care of.

Review №2

2024-04-14 19:30:15

I am so thankful to have found Joe and his team! Right from the start, they were empathetic to our needs, and made the transition from our previous agent very seamless. They are super responsive and friendly anytime we reach out. Highly recommend Joe and his team to anyone looking for any type of insurance State Farm offers!

Review №3

2024-04-04 22:48:54

Joe Frangiehs State Farm Insurance office delivers top-notch coverage and exceptional customer service. Their agents are knowledgeable and go above and beyond to meet our needs.

Review №4

2024-01-24 20:23:15

We referred to Joe Frangieh a year ago by a good friend who has been a client for many years. In that time Ive called 3-4x with questions and have always received prompt, comprehensive, understandable and complete responses. I reallly appreciate the professionalism and committment to clients demonstrated by this office, specifically, Christopher Lee.

Review №5

2024-04-03 17:48:21

My mortgage company requested a copy of my home insurance on my residence to make sure it was inforce. I contacted the office and Christopher informed me that they had already submitted proof of that but he also sent me a copy if I wanted to send it direct to the company. Much appreciated they were on the ball!

Review №6

2023-11-10 19:16:52

Ive had a wonderful experience since switching to State Farm with Joe Frangieh. In fact, next years rates on my Tesla X just went down! Ive never had that happen before. Great people. I have all my car, home and blanket included. I highly recommend them!

Review №7

2023-12-30 02:50:49

I have been with Joe around 2020, when I want to reduce the insurance price on my property.I have been with Geico since 2009 for my auto insurance (I am happy with) but their property insurance is too expansive and almost double the price after 1st year. Then to go to Statefarm/Joe for a trial and Joe was able to offer an attractive price on auto + property insurance. He also explained that the auto insurance may take several years to get the price lower than what I got from Geico. Anyway, the overall price is already cheaper than what I got from Geico and I dont have unexpected price increase after 1st year as well.Joe wont hassle you frequently but checked in your feedback anually.

Review №8

2023-10-10 16:41:45

I love Joe and his team! My car was stolen and Kelsey was a huge help in answering my questions on where to begin and always followed up to make sure I was doing alright. Joe and his team are very proactive in trying to find the best rates for me and often reach out to let me know they have found deals without me having to ask them. I am so pleased with this group managing my insurance needs.

Review №9

2023-08-21 18:09:26

Joe’s office is the best there is. My wife and I have experienced nothing but prompt, attentive, and professional interactions with Joe and his staff. Friendly, knowledgeable, and personable. They really are top-tier when it comes to insurance and investments. If you’re looking for a “breath of fresh air”, call Joe and his people for your insurance and investment needs.

Review №10

2023-10-11 08:49:48

After parting ways with AAA (been with them for a long time, though the rates just dint get any better) I started the process with Joes insurance office, and I can confidently say that its been a remarkably positive experience. Joe and his team provide a level of service that sets them apart in the insurance industry.What truly distinguishes Joe and his team is their unwavering commitment to their clients. From the moment you w speak with them on the phone, you are treated like family. They take the time to understand your unique needs and circumstances, and they tailor insurance solutions that provide comprehensive coverage while staying within your budget.It would be an understatement to say that they are experts in the field of insurance. They have an in-depth understanding of the complexities of insurance policies and regulations. Joe takes the time to explain the intricacies of different coverage options, ensuring that clients have a clear understanding of their policies. This level of transparency and knowledge instills confidence in their clients.One of the standout qualities of Joes agency is their responsiveness and accessibility. They are always just a phone call or email away when you have questions or need assistance. Whether its helping you through a claim or providing guidance on policy adjustments, they are prompt and efficient in their service.The team works diligently to find insurance solutions that not only meet your needs but also offer competitive rates. They go the extra mile to ensure you get the best value for your insurance premiums.A very special shoutout to Kelsey, Chris, Van ( i worked with her from the time i changed my insurance to StateFarm) and Joe who run this show to perfection.Onto many more years of business and savings!!!Cheers!!

Review №11

2023-03-11 18:10:12

Joe, Chris and the staff at Joe Frangieh State Farm Insurance in Campbell have been terrific and professional. They have the best communication with their customers. I don’t ever hesitate to call this office up or email them when I have a question. Kelsey and Chris always keep me informed with how much money I am saving. I highly recommend this office because they are proactive in saving their customers money.

Review №12

2023-12-18 20:13:53

I highly recommend using State Farm Insurance. They have always helped me with my needs and I have been Insured with them for 20 years. Joe Frangieh and his team are very processional and are always on top of everything. Thank you so very much!

Review №13

2024-04-19 00:23:16

It was such a pleasure dealing with Christopher. He was very professional and thorough. He took care of every worry/concern and made the process to get my policy so easy. He followed up with me every step of the way. I would recommend their office to friends/family. Thank you Christopher for everything!

Review №14

2023-06-12 18:53:45

If you want a insurance company that actually cares about you and your needs, Joe is your guy! All his employees are just as nice! Warm, welcoming and feel like family. Great rates! I wouldnt want to get insurance from any other company or any other person than Joe!

Review №15

2024-05-20 17:41:58

Excellent insurance office to work with. I have four policies with Joes team and they have always been there to help.I have even received discounts on my policies from Christopher without asking. Its a relief to know I have someone watching my back.Kevin Smith

Review №16

2023-04-07 02:57:23

I would highly recommend Joe and his team. My agent Kelsey N is super nice and helpful. I got into an accident last year, and she was quick to help me set up a policy for my new vehicle and recently managed to save me a whopping $143/month on my policy. Thanks Kelsey, Joe, and team!

Review №17

2021-10-26 16:43:32

I love State Farm! I have been a customer for the last 5 years and havent had one complaint. The emergency roadside service is super easy to use and they always arrive quickly. They are very available - I bought a car on a Sunday afternoon and had no issue reaching anyone to get the insurance transferred over. He and his staff are constantly working to provide the best deal and reach out with opportunities to save on my premium without me needing to ask them. If you arent a client of Joe and his team, you should be!

Review №18

2022-05-04 03:50:29

I am so very impressed with this whole office! We needed to really look at our insurance needs and add another policy too. Chris Lee was amazing--completely professional and extremely patient as we were navigating the whole system in order to move all our policies from another provider. Not only did it make financial sense but Chris went over all the details to make sure we were not over or under insured. Their whole office staff made us feel welcome and taken care of. We will be customers for life and highly recommend at least calling their office to get a quote. Thanks Chris and crew--looking forward to working with you for years to come!

Review №19

2023-03-11 04:03:01

State Farm is the BEST! Joe & Chris became my agent by default, and I couldn’t be happier. They have gone above and beyond to make sure all my needs are met and my family is receiving every discount possible.I will recommend them every time.

Review №20

2023-01-17 21:28:09

The best of the best, great customer service always available when you need to speak with someone. great prices they also offer and multiple discounts. You wont regret switching your current insurance to State Farm I love all the staff at this location super friendly. Kelsey is the best !!!! could go on and on providing all the good experiences that I have had. she has save me a lot of $$$$$$

Review №21

2020-11-12 02:03:58

Everyone I have worked with at Joe Frangieh’s office has been absolutely awesome!! Ellie has been amazing at finding me great prices and lower rates for my home(s) and vehicles. She is super knowledgeable, attentive and proactive! She along with Kelsey have both been super prompt and helpful when I sometimes need things quickly or whenever I have tons of questions no matter what time or day, I get a phone call right away, even after hours!! They really are, without question, the best and I have been so pleasantly impressed, that I have began to recommend them to many others! Thank you very, very much to you ALL for your help and the peace of mind you have provided ( :

Review №22

2023-09-12 13:55:33

I have contacted the office a few times throughout the year and I have received nothing but excellent personal customer service! This last time I needed to show proof of coverage from last year to DMV to complete my car registration . As I left DMV I called the office and Chris answered and within 10 minutes I had my policy emailed to me. I was able to resolve the discrepancy the same day!So grateful!! Thank you Chris!

Review №23

2020-11-09 19:20:05

I have been insured with State Farm since my early years of the 80’s. I have been most pleased with my insurance agent Joe Frangieh who I transitioned to when my former insurance agent retired. From our first meet and greet at his office to meet him and his team to present day, I have had the best customer service ever. Joe has always been there for me when I needed his guidance, and has always replied back to my needs immediately. I am very happy to be insured by State Farm and feel like they have my best interest in hand. It is hard to find an agent that is that dedicated to his insured like Joe. I would sincerely recommend Joe’s services to my friends and family.Denise H.

Review №24

2023-07-18 00:16:48

Everyone from State Farm, including this office have been a tremendous help when it came to my car. The entire process was made easy when it came to my claim, highly recommended to come to this office and State Farm in general.

Review №25

2023-11-06 21:10:09

Christopher Lee was so kind, helpful and great to work with. He answered all our questions and requests with ease. We truly appreciate his time!

Review №26

2021-01-11 20:45:42

Update: Its been a year since I left the following review and a few events have popped up in our lives. Both required we interface with Joes office and, both times, we were more than grateful for having such a caring and professional office as our representative. We have recommended him to friends and they, too, are extremely grateful to both us (for recommending Joe) and Joes office for being so easy to work with.After our agent of nearly 40 years retired, we were hesitant when we were assigned to a new agent; however, we couldnt be happier with Joe, Chris and team. Not only do they keep abreast of all the new insurance-related rules and regulations, but they monitor our accounts regularly, making sure we are fully covered for the least amount of out-of-pocket costs. Just recently, Chris saved us a quite a bit of money by adjusting our coverage. Plus, theyre always available when and if you need them. We couldnt recommend Joe, Chris and the whole team more highly.

Review №27

2022-12-31 17:11:45

Joe and his team are great! When this young women tried to run a light that had just gone red for her, she saw the cop and veered off 45 degrees and T-boned my new car while I was waiting for a green left arrow. I called Joes office many times while my car was in the body shop and they did nothing but help me and guide me through what to do. Great job team!

Review №28

2019-05-29 23:44:36

Joe and his team have been fantastic to work with. Always a quick responses with friendly knowledgeable associates.They check in at least once a year for a review to see if anything needs to be updated and helped lower my premiums by bundling twice! Once they found that ADDING umbrella coverage helped lower my overall costs. Awesome.Also claims experience has been great, reaching out to see what they can do to assist. Would not hesitate to recommend Joe and his team!

Review №29

2018-05-19 01:00:54

Joe and his staff are incredible!! I was initially hesitant to change providers, however it was the best decision Ive ever made. They have taken care of my home insurance/ property insurance. Im in the process of changing my car insurance to Joes team as well.World class service. Joe and his team get the job quickly done and efficiently. Joe will go the extra mile for you. His team is very responsive, easy to work with, knowledgeable, and have my full trust!! I would recommend to my family member without reservation.

Review №30

2020-11-16 19:07:04

Before State Farm, I had AAA and I was really happy with their service. Until I meet Joe, after he reviewed my insurance policy for my home and auto, he pointed out that my current policy was not adequate if something was to happen. Also, he saved me money with better coverage.When I got into a car accident, I didnt have to deal with the claims department. Chris was very helpful and made situation very easy.The level service and professionalism had made me a loyal customer and I have referred my friends and family to Joe Frangieh - State Farm Insurance.

Review №31

2022-01-18 23:36:27

The best decision I made was to join this State Farm family! Joe is available 24/7, he returned my call while on vacation! Chris and Kelsey were so patient answering all my questions during a difficult time. It is such a good feeling to know they are there for me!! The best service ever!

Review №32

2021-02-11 19:43:08

Hands down the best and most professional insurance office ever. Joe, Ellie, Chris and the rest of the staff are EXCEPTIONAL. They are so responsive and so knowledgable. I get call backs immediately and they help me with any issues or questions that I may have. My mother uses this office as well and they are very kind and helpful with her as well. We have needs for very specialized and protective policies that are above and beyond what most agents can do or handle. I have compared State Farm versus Chubb for my needs and Joe and his office came through with flying colors at a lower price point for our needs. Chris and Ellie have helped me understand the insurance claims process and when to file a claim and when not to and why. This is critically important today. To top it off Joe is also a Notary. He has helped me out numerous times with being my Notary and I know he will help me many more times. Joe also rescued a German Shepherd by the side of the road on Highway 152. He is a super nice person as well. If you want the best - go to Joe, Ellie, Chris and the team.

Review №33

2018-12-15 00:31:33

Joe Frangieh state farm insurance agency is fabulous in taking care of their customers. I work with Ellie generally and she is super helpful and proactive. She goes above and beyond to help with any of my queries and concerns. Their patience levels to handle and resolve the customer needs is really commendable. I would definitely recommend them. Best team ever!!

Review №34

2021-09-15 15:41:04

Joe & Team have been absolutely wonderful over the years. I started using Joe when my parents recommended him. He has not only helped me with all of my insurance needs, but he has been a dream to work with. I cannot send enough praise for all of their hard work and help over the years.

Review №35

2021-09-16 22:54:43

Joe Frangiehs office provides quick, professional service. I am a real estate broker so a fast professional response is important. I dont have to make numerous calls to solve one problem. Their follow up has been great. I find these days good service has not been a priority in these COVID times but Joes office has made a point to make sure my clients are happy. When my clients are happy... I am happy. Thank You, Joe

Review №36

2023-07-26 17:49:55

Joes staff is very efficient. I called the office and spoke with Chris, with in fifteen minutes my temp. insurance card for the new car I added was in my inbox.

Review №37

2021-12-17 17:10:47

Love Joe, Chris, and their entire team. I use State Farm for everything from our homes, cars, personal assets, investment properties. They are proactive, they even find ways to save me money, which makes me feel reassured that theyre on my side. I email/call them frequently and they are responsive. Been using them for at least 4 years. Highly recommend them!!

Review №38

2022-02-28 16:14:14

Joe and the office staff provide excellent and expedient service. I was transferred to his office because my previous agent was absolutely the worst. He and his staff are very personable and attentive. Every time I call with an issue it gets resolved almost immediately. Choosing Joe was the best insurance decision I could have made

Review №39

2021-03-12 20:20:51

I’ve been with State Farm for numerous years and could not be more happier with their service. the staff is very respectful and courteous. I’ve had some financial issues since COVID started and they’ve been very helpful and patient with my situation. I have had the chance to acquire other insurance companies that say they can save me money but Joe Frangieh and his staff have earned my loyalty. To anyone reading this, give them a chance, trust me you won’t regret it.

Review №40

2020-10-14 03:03:23

We always had State Farm Insurance and the same agent until a year ago when we decided to switch agent to Joe Frangieh.I am very satisfied with the service and attention to detail that Joe and Christopher have extended to us. They have been super friendly, helpful, and very responsive. I would recommend Joes team to anyone looking for insurance needs and friendly service.

Review №41

2018-06-13 10:55:34

I have been with State Farm for almost 2 years. I have worked with Joe and closely with his associate Ellie on auto,life, and renter insurance. I could not ask for a better company to have my insurance through! My husband and I are very pleased and would recommend them to anyone!! My parents have just left their old insurance that they had for over 40 years due to over charges, lack of communication, and dishonesty. They have joined State Farm and they as well couldn’t be more pleased! Ellie took the time to stay late and work with us and explain everything in terms we could understand. Laid out options to chose from and is quick to return phone calls, emails, even texts.If you are looking for an agent that you can trust State Farm with Joe is exactly that!

Review №42

2018-06-13 21:41:14

My old agents office had closed so my account was reassigned to Joes office. I found Joe to be responsive and have been working with Eric. Both Joe and Eric reviewed my homeowners policy immediately and made recommendations because they saw I did not have enough coverage. They sent me the most up to date numbers and explained the reasons why. I have been looking for an agent who would be pro-active about this kind of stuff and I have not received this kind of advice in the past. It is a really nice surprise and I would highly recommend them for your insurance needs.

Review №43

2023-06-27 17:30:49

Chris Lee at Joe Frangieh has been excellent to work with, helping us get different coverages as the curves of life require. Definitely would recommend to anyone needing insurance in CA.

Review №44

2021-01-05 16:34:59

My husband and I have used Joe for all our insurance needs for many years. Joe and his team always answer our insurance questions (and I ask a lot) with patience and professionalism. In a time when its almost impossible to speak to a live person, thats not the case with Joes office. I can always get someone to help me, the entire team is very knowledgeable and willing to help when needed. Excellent customer service! You cant go wrong....

Review №45

2022-06-23 21:37:05

Chris Lee and all Joe Frangieh’s office staff have been keeping track of my family different policies for long times. They do a great job and are very well informed if you need any help. Unbeatable price with amazing support.

Review №46

2022-03-22 21:34:14

Joe and his staff went above and beyond for me. They were able to save me almost 100$ on the insurance for my truck without me even having to ask them to. This office is ALWAYS available to answer questions and walk me through my policy.In an industry where most agents don’t seem to even answer the phone or call back. Joe with his staff, both Kelsey and Chris are a breath of fresh air and make me happy to be a State Farm customer.

Review №47

2018-06-27 16:05:17

I have been with State Farm since I started driving many years ago. My previous agent quit the insurance business and my account was transferred to Joes office. Joe and everyone who works in his office is always very helpful and returns phone calls with answers in a very timely manner. They are all very professional and fun to work with. They are by far the best insurance office that I have worked with.

Review №48

2021-06-17 22:03:49

We have used State Farm for our insurance needs for many years. This office has always been organized, responsive, and timely in getting back to any questions we have had. They have worked diligently to get us the best price possible. Highly recommended.

Review №49

2018-06-14 18:27:43

Our old agent retired and we got switched to Joes office, though it was farther away.. but weve been very happy! Eric in the office has been SUPER responsive and helpful, very quick to get answers and options for us by email and phone... he got coverage for a newly purchased used car in minutes!, at a good price! Helpful suggestions to save money, and flexible, and FAST.Thanks Eric!

Review №50

2022-08-10 20:39:29

Joe and Chris are amazing! Have been a loyal customer for many years! They never seem to fail me and always make things wat easier when it comes to changes to my policys or any concerns! By far the best!

Review №51

2020-05-15 20:18:44

Ive been with this agent now for a year, so I feel comfortable writing a review. Purchasing is pretty straightforward, and I didnt have any problems ratcheting down my policies to limits that I liked when I initially got coverage for what I was looking for. (Home and auto in a housemate situation) Later on I did follow their advice and adjusted some coverage to higher limits due to higher potential costs of replacement, but its nice when a business listens to what youre looking for and lets you buy it with a minimum of hassle. Everyone there has been easy to work with, mostly Ellie and Chris for me. State Farm (the larger corp entity) is a bit slow to respond, but you can work with the local office on everything and it goes fairly quickly, so no major issues there.

Review №52

2020-10-01 20:16:26

For over 30 years State Farm has been our Auto and Home Insurance provider. My Agent Joe Frangieh and his TEAM Christopher Lee and Ellie Omrani are responsive and proactive in keeping our premiums down. As various issues have risen through the years they are resolution oriented quick to remedy. We are just as impressed with their communication day or night, week day or weekend they are right there for our family. We appreciate the professional atmosphere in all they do and represent.

Review №53

2020-09-05 00:20:27

My husband and I have been with State Farm for close to 30 years. Our agent retired about 9 years ago and Joe Frangieh and his team took over our State Farm account. Joe and his team are excellent and I highly recommend them to anyone looking for a great insurance company and team to support you. We have been through many of lives events with Joe and his team and we always rest easy knowing we have State Farm and their amazing team.

Review №54

2019-03-27 02:37:12

Ive been with the same State Farm office for over 40 years When Joe took over for Gary he made the transition very smooth. While refining our automobile premiums he also provided us with very reasonable life and renters insurance. When my 19 year old son purchased a Camero I cringed at the thought of how expensive it was going to be to insure him. After only one month Chris was able to save us over $560. I couldnt imagine going anywhere else for our insurance needs. After all these years its comforting to know that service is still a priority.

Review №55

2020-12-16 20:55:42

Joe and his team have been taking care of my insurance for a little over a year now. Everyone in the office is great to work with. I’m in the process of moving and needed to update my renters insurance. The process was so quick and easy, their customer service is fantastic!

Review №56

2020-08-20 22:37:37

Ive always used State Farm for automobile insurance and I found Joes office when I moved to Campbell. I have been impressed with the regular reminders I receive by email and phone when policies are due to renew, as well as that the agents regularly review my policies. Thankfully, they were also assertive in requesting to provide quotes for my homeowners policies which I HAD with Liberty Mutual. I waited way too long to address believing I had great coverages at great rates for loyalty with each company. Today, I can say I should have done it sooner. Now I have better coverage and am saving a significant amount of money on my premiums! Thank you to the whole team at Joe Frangiehs office!!! Im in good hands, with State Farm ;)

Review №57

2021-02-02 06:33:45

My policy was transferred to Joes office when my insurance agent retired. His team is outstanding!!! They are so responsive whenever I reach out. I use his team for everything. Our rentals, umbrella, car insurance, multiple businesses. Thank you Joe, Chris, and team for everything!

Review №58

2022-02-07 22:34:38

Joe, Chris and the staff at Joe Frangieh State Farm Insurance in Campbell have been outstanding for myself and my family. They have been there for us throughout the years and have served us with the utmost of professionalism. I would give them 10 stars if I could. Reid Hastings

Review №59

2018-06-28 19:34:19

We have been State Farm customers for quite some time, and upon relocating to San Jose from Portland, came across Joes agency. Joe and Elnaz were great at welcoming us to California and getting our coverages set up or transferred. They are very consultative when reviewing current or future insurance products. I highly recommend working with them.

Review №60

2019-05-04 03:31:51

Ellie has been amazing! Ive also had the pleasure of meeting Joe. Never had an insurance agent reach out to share a better and less expensive option within his own business. Joe and Ellie truly put our familys insurance needs front and foremost.

Review №61

2018-08-28 19:09:54

Our family has been his client for many years and couldnt be happier with the level of service weve received. Not only is everyone extremely friendly, but they are at the same time very professional. When I became divorced and changed over the title and insurance into my name only, Chris made the transition quick and painless (lol)! I highly recommend Joe and his team.

Review №62

2018-03-12 00:05:07

I have been with the office for a year. The agents are very knowledgeable, patient and helpful. I have been working with Ellie as my primary agent who explains the policies in simple terms and suggests the best terms for my needs. She always follow up to make sure all questions are answered. Their post--sale service is excellent and in case of claims they reach out multiple times to make sure a satisfactory resolution is reached. I highly recommend and couldnt be happier to have them as my insurance office.

Review №63

2022-02-12 16:23:24

I love this insurance agency! Ive bean a customer with them for over 15 years and every time I need themat the most critical times... they were always there for me evey step of the way. Recently I had an unfortunate experience of my 2006 Highlander burning up on the freeway. I was so depressed and down because I thought that I wasnt going to get sh...t for it and really didnt want to get into deep debt boweing money for a new one because I was already in deep debt. The next day I filed a claim and right away an agent name Kelsey calm me down and gave me confidence that things will be alright. I was able to go get my stuff that I had left in my SUV at the two yard thank God because I had some valuable stuff worth over $600. Another outstanding agent Chris helped me with the final paper work and in just about a day latter I recieved a generous settlement amount which was three times more than I expected. These agents are miracle workers! About a week latter I purchased my new SUV and it was a smooth transition to starting up my new policy thanks to Kelseys help. I also like the owner Joe Frangieh because he doesnt treat you like just another customer but more like a friend or family member. He keeps in touch with me about once a year and likes to make sure Im taking care of and makes sure all my needs are met unlike any other insurance agent I had in the past. It must be the companies culture to make you feel like part of the State Farm family because time and time again they have helped me in the most hardest and stressful time in my driving history. So if you call them for a claim you can expect they always have your best interest and always have your back. YOU CAN COUNT ON THEM!

Review №64

2021-12-22 04:53:14

Im really happy that I switched over to State Farm. Sergio has been quick to respond to all of my questions, very proactive in regard to next steps and status updates, and extremely easy to work with. I switched from my last company because customer service was nonexistent. Its nice to know that I have an insurance guy that I can rely on.

Review №65

2021-01-20 23:26:30

If you are looking for an insurance company that will proactively look to save you money and work in your best interests, I recommend Joe Frangieh and Christopher Lee. I am able to email Christopher to quickly get questions answered and changes made on my policy. He even periodically reviews my account to lets me know when discounts are available. Christopher is outstanding.

Review №66

2023-03-29 16:47:29

Originally from North Carolina. South Bay since 2015.Everyone in this office is very professional and understanding.The team is willing to go the extra mile to answer what I think are silly questions. Every-time, I am happy to feel safe and secure wherever I am!Brandon Lee Currie

Review №67

2018-10-30 05:00:24

Joe and his team are an excellent team. They are very proactive and super helpful. Ellie particularly goes out of her way to find you the best deal. I am really very pleased with them and will recommend them. They were a life saver when I was in the process of purchasing my house and my previous insurance company said they wont insure a brand new house over a $1M. Come on, where will we find a house in the bay area less than that? In anycase, Ellie rose to the occasion and provided me a quote while I was on the phone with them. Many thanks to them for this for speeding up the process. Their experience really counts and their empathy at a time when someone is going thru a home buying process to be able to give a quick turn around in their services was truly remarkable. I will definitely keep them in mind for other insurance services as I go along. Thanks Joe and Ellie. I am so glad I discovered you all.

Review №68

2022-02-15 06:49:32

Joe Frangieh and his team (Christopher Lee and Kelsey Newsome) have been phenomenal. They got our home insured when no other agent would even try to and managed to get us incredible auto insurance rates as well. Highly recommend.

Review №69

2020-06-05 19:33:53

Joe and his team have been my Familys insurance agents for many years! Absolutely exceptional service for anything you might need. Going above and beyond to assist me and preemptively solve problems is what will keep me a loyal customer for years to come. Ellie and Chris have been especially helpful over the last 6 months!

Review №70

2023-04-03 20:33:08

I moved from the area 3 years ago but I still use this office for all my needs. I work with Kelsey & she’s amazing always there to help. I recommend this office 100% they are the best insurance company/office I’ve ever worked with.

Review №71

2019-06-18 03:32:09

Elli is my go to with pretty much everything when things happen. If she thinks shes found something that may help me and my family she calls to talk to me about it. When she isnt able to help me I 99% of the time get Chris who is nothing short of being on point. He helped me threw my accident explaining all the steps very well. He like Elli are exceptional at what they do and their customer service is more like family. We joke a little and handle business at the same time. When those two arent available I manage to get the man himself, Joe. Which he always throws me a curve ball by answer my call with Hey Daniel, how are you? Its really great to be treated like family. So to Joe, Elli, and Chris you are awesome and a great team. Truly a pleasure to talk with and give you my business. From my family to yours thank you for all your hard work, and I know Im not easy to deal with at times.

Review №72

2018-07-05 21:40:53

Joe is an excellent agent and friend- His knowledge of his products and coverage allows him to thoroughly explain exactly what youre getting. His office provides prompt service and responses to all claims and questions. My fiance and I have our lives in Joes hands: car, rental, personal property, life insurance, Roth, and he is even insuring our wedding day for us. We trust Joe 100%!

Review №73

2019-12-13 03:18:05

Ive had the pleasure in my time with State Farm of having great customer service and prompt e-mail replies from the agency. They always care about my needs and wants. Theyre always professional and answer all of my questions thoroughly. The best thing is to make things run smoothly, which I have always experienced consistently. Highly recommended!

Review №74

2022-08-09 18:03:44

Even though dealing with Insurance can be a real pain, especially if you are involved in an accident, dealing with Joe and his team is always a pleasure. They truly care about your wellbeing and want to help you out in any way they can. Chris Lee was especially helpful, going above and beyond even when it wasnt something he was responsible for. He always provided an answer to my question and pointed me in the right direction!

Review №75

2020-11-18 22:36:34

I have been with State Farm insurance for over 40 years. Joe Frangieh my agent in Campbell stays on top of all insurance issues. Recently I notified Joe that I have reduced car milage because I am retired and the onset of Covid 19. Today I received an email that my insurance rate will be reduced $58 per month beginning in Dec. Joes team stays on top of every aspect of his business. They are professional, responsive, and a good value for the money.

Review №76

2019-09-04 02:26:55

Weve been clients of Joe Frangiah since he took over the office. He and his staff have given us A+ service. We just got an unsolicited email telling us they reduced our car insurance rate. Joe is supportive without being pushy and has taken excellent care of our family. Thanks, Joe and team!

Review №77

2020-10-22 00:59:53

Joe and the entire team are first class professionals. They are on top of renewals for my home, auto, and business insurance. They notify me of discounts when available and are responsive at all times when there are changes to my policy. I’ve dealt with other “so called agents” long ago, but after being with Joe and State Farm for the last several years, I’ll never go back to sub-par service. You get what you pay for. Thanks guys!!!!

Review №78

2020-11-13 19:24:07

I have experience in sales and customer service however this employee took that to another level.You want to have an associate like the one I came in contact with working for your best interests.If you want quality insurance with a company thats reliable dont look any further state farm insurance has the best policies and professional staff Ive ever came in contact with.Thanks Mark🥰🥰🥰🥰

Review №79

2023-09-21 20:09:09

Love this office and the whole team is fantastic!! I recently had the pleasure of having Kelsey help me update all my needs and she is WONDERFUL!!!

Review №80

2021-03-30 19:50:39

We’ve been with StateFarm Insurance for our auto and home insurance for about 3 years now, we’re very satisfied with their excellent service.Also, the agent Mr.Christopher Lee was very helpful whenever we have questions and concerns. He’s quick to reply and always communicating with us.

Review №81

2019-05-19 20:43:47

Chris works with Ellie, and Susan. They were very helpful, prompt, and patient to explain my policy, and even write up something to help me. excellent service! thank you all.Ellie works very hard and long hours to maintain a high level of customer services. She must like this career and like to help people very much.It is a bit rare to have so many agents in an agency to doing such good jobs and so pro-customers.

Review №82

2021-05-12 02:56:05

Joe and his team service is exceptional. With a complex portfolio of needs they help get the right level of coverage so we don’t overpay. Just like our business they care about their clients.

Review №83

2022-06-14 21:24:15

Joe and his staff Chris Lee, etc. are always helpful whenever I called. The professional service and quick actions are very impressive. I am happy I made right decision to switch to State Farm 7 years ago.Peilan

Review №84

2020-10-08 19:20:49

I just switched my auto and renters policy from Farmers to State Farm. State Farms policies gives me more benefits than Farmers. Mark was very helpful and informative. It was a quick process and very very convenient. This guy made my life much more easier. With the coverage I have from State Farm, my family can have more peace of mind.

Review №85

2024-05-30 13:51:11

The team here is extremely helpful and responsive. 5 Stars!

Review №86

2023-08-02 18:54:31

Excellent customer service and immediate replies. Joe and his entire team are extremely knowledgeable, professional and quick to help. Have referred several friends

Review №87

2018-03-02 00:37:31

Great guy, Joe has been fantastic for all my insurance needs. Joes colleague Ellie helped me with the claims when I had a car accident and I cant imagine doing it alone. She followed me through the entire claims process step by step, thanks Ellie. Joe even helped me get a lower price for my auto insurance. Strongly recommend.

Review №88

2018-06-01 20:03:27

My review is for Christopher Lee who works in this office. (Previously, he worked for another agent, who has since retired, and I was a long time client.) Christopher is a total Pro! Hes very responsive, personable and helpful. Joe Frangiehs office and clients are VERY lucky to have him join their team.

Review №89

2019-12-05 23:36:05

Had my first collision claim after driving for 48 years and had no idea how upsetting and stressful it is.I tried handling the claim myself as a claimant with the other partys insurance company, since it was the other partys fault (my vehicle was at a complete stop).The other party admitted fault at the scene but later changed their story, even claiming it was partially my fault, hence the stress and frustration.I then turned over the claim to Joes office and their claims department.Joes staff and the claims people quickly and efficiently handled the claim.State Farm employees have very professional communication skills, werevery fair with the payoff value of my car, and on top of that are justplain nice people.They made the whole situation change from really bad to, well, smooth as silk !!

Review №90

2018-04-08 16:50:26

Best team of agents very friendly this has been a different experience for me they treat you like a good friend and are always there for you when you call price is actually way better then the old internet agent you typically get where you only speak to this person that setup your account maybe once during your policy period. Joe and Elli will roll out the red carpet these guys will show you 5 star service they even go as far as sending you a welcome video that explains about their branch and the next step of your contact with them all this extra effort makes you feel like your important and they appreciate your business thank you Ellie and Joe for always being so professional and allowing me to use your services I’m glad I chose you as my new agents I have never experienced this type of service before. I will highly recommend you to my family and friends.Mike Lopez

Review №91

2019-02-23 00:22:01

My husband and I just moved to the Bay Area and needed to switch our auto insurance over to State Farm. Weve been working with Ellie, who is wonderful and goes above and beyond to answer every single questions I have. She was able to get us the cheapest policy around! I couldnt be happier!

Review №92

2018-07-18 23:39:27

I love being with State Farm, Joe and his team are so nice and professional. Nida always returns my phone calls and is always ready to help. I also love working with Ellie she’s very sweet and helps answer all my questions. I appreciate everyone in Joes office for having amazing customer services!

Review №93

2018-06-13 02:57:22

Loyal customers since 2008. We have worked with Joe F forever now that we kept him even though we live far from Campbell now. Excellent customer service and instant communication is all I need. Eric is nothing but wonderful and answers all my query in a timely manner. Thanks for all your help!

Review №94

2018-05-04 18:00:44

This review is for Christopher Lee, who just transferred to Joes office when Jeri Fink retired from Palo Alto. We had the pleasure of working with Chris for many years at Jeris office. He has always had great follow through, and would go the extra mile to help when we had questions or needed something such as a temporary insurance card. Joe -- you were very smart to hire Chris. State Farm has since transferred us again to another office, but we will certainly miss working with Chris in the future.

Review №95

2018-06-07 21:40:35

Eric and Ellie are awesome associates, we never have a problem gathering information whenever we need it and they always respond to our concerns promptly upon notification with the BEST customer service! We thank you and the team for all your hard work and support when life happens on the road, we always feel safe and secure that State Farm has our back! Thanks again guys, you rock!-Two happy State Farm Policy holders!

Review №96

2021-08-18 00:16:27

We are in South Carolina (live in Cali) for my sons basic training graduation & just found out we needed proof of insurance to get on the base. Chris, quickly responded to my email & all is good!I also want to give props to Joe Frangieh who recently reviewed our policy to make sure we have what we need, & rethink what changes we might want to make. No pressure, good conversation.Thank you State Farm.

Review №97

2019-08-27 14:23:27

We have trusted our personal, business, life and home policies with Joe Frangiehs office for over 6 years. They handle each client as a priority and respond to each need in a quick manner. We highly recommend them for your insurance needs.

Review №98

2023-04-03 22:23:48

Been with State Farm for almost 5 years . Love the way they all are. They always are able to help me in whatever I need . And they always call back asap. Thanks joe and everyone who works with you.

Review №99

2016-05-31 14:38:59

I have known Joe, both personally and professionally now for 10 years. Joe is an extremely hard worker who has succeeded at everything hes done. All of which he started from the bottom up. He is an honest person who always has your best interest at mind. My family and myself feel very fortunate to have Jor Frangieh on our side. We would not trust anybody else to handle our insurance needs. All the way around, Joe is an epic person and business man!Thank you,Shannon Mallory

Review №100

2021-06-15 22:39:44

So glad I found Joes agency. Moved auto insurance and added renters and saved for the same coverage. Chris got me several quotes and was very patient and professional answering all my questions. Highly recommend and like that the office is local.

Review №101

2018-06-13 00:22:03

I walked into the office looking for a renter quote. I was assisted quickly. Joe even stepped out of his office to greet me and made sure I was being treated with the utmost respect, being only 20 years old trying to get a simple renter policy, many places people dont treat me like their equal but here I was treated equally even when I was buying a small renters policy. I appreciated that most of Joe and Chris for helping me get started!

Review №102

2018-07-19 06:36:24

Joe is an amazing agent and I could never trust anyone else with my insurance other than State Farm! Joe and his team always greet me with a warm smile and a helping hand. Thank you Nida for always checking in on me and being so helpful.

Review №103

2020-09-03 20:17:31

Joe, Chris, and Elli are superstars! I’ve been with them since 2012 and have bundled my home and auto policies with them and never looked back. They’re very responsive via email and phone and answers all of my questions whether simple or complex. Thank you for always taking care of me. Highly recommend.

Review №104

2021-09-23 01:34:34

Joe and Chris are very prompt in their attention to our needs. Even if we forget to call back, they always stay on top of our policies and advise us on how to get best rates on all our policies. Id highly recommend them.

Review №105

2018-05-27 19:16:30

Joe is awesome!! Always doing what ever he can to get my rates as low as possible. Highly recommend him if you are looking for an insurance agent in the bay area. Very personable, easy to talk to and just a great overall guy.

Review №106

2021-06-15 04:46:35

It’s a great feeling having and agent that honestly cares about you and your family. Joe holistically looks over your portfolio and ensures you’re well protected and able to achieve your goals.I’m not one to leave reviews but this review is more than deserved.

Review №107

2020-12-31 01:14:31

The staff was professional and extremely responsive. Always available to assist with follow up questions. Highly recommend this team over other agents. Switching to State Farm was a huge cost savings as well.

Review №108

2015-09-29 20:10:35

I have been a client of Joe Frangieh for two years. I originally had auto insurance (6 month plan) and renters insurance (yearly plan), but I also have a Traditional IRA and Roth IRA since he also offers financial services. He is great at explaining the benefits of retirement plans in laymens terms, (feel free to take notes) customized plans based on your needs, the terminology and offering State Farm financial services brochures and pamphlets. This is also applicable to the insurance services. He is patient in explaining items in your insurance plan.Also, Joe is reliable because he keeps his appointments, and has his Office Manager or he himself, calls 24-hours in advance to remind you of your appointment. He is flexible on meeting with you (i.e. weekends and after 5pm) if you work an 8-5 job. If an appointment is missed and/or running late, you can call the after hours 1-800 State Farm line and speak with a rep. They will send him a notification of the appointment change. He does receive these notifications because hes prompt on calling you back, like within 10 minutes.

Review №109

2020-01-11 18:55:37

Super friendly and really great service! He actually was able to increase my car coverage without increasing my premium. That was pretty amazing.I am very happy I switched to Joes office for my insurance needs.

Review №110

2018-07-25 04:52:07

I have been a client for many years, including with his predecessor. I am always warmly welcomed in the office. They are very friendly on the phone. Claims are taken care of quickly and without judgement. I highly recommend Joe and his staff.

Review №111

2021-04-13 17:14:48

Fantastic team to work with. They are friendly and proactive in reviewing your policy to save you money. Awesome!Update: Renewed my policy with them. The team is still awesome to work with. Thumbs up!

Review №112

2021-06-18 20:17:37

Today I switched over from AAA to State Farm. Its nice to have a personal agent Joe Frangieh, THANK-YOU. Joe cares about your needs and he also knows the value of under or over insuring. I was able to get more insurance coverage for less AND I know have a personal agent.

Review №113

2018-07-19 05:11:35

I’ve shopped around and been with different agencies, but honestly nothing compares to Joe Frangieh State Farm. He is an amazing guy and his team is nothing but caring. I highly recommend working with Nida, she’s been so helpful and she would always check in on me during my claim process. I couldn’t be happier!

Review №114

2021-12-22 20:35:42

Sergio was great with helping me get coverage for my car. He never rushed me into anything and took the time to explain all of my options. Overall happy knowing I have him on my corner. Big shoutout to him.

Review №115

2019-05-20 17:53:11

My policy was transferred to Joes office when my insurance agent retired. In all my interactions with them, they were very helpful, patient and efficient, even for minor questions. I enjoyed working with them

Review №116

2022-08-04 23:19:56

Everyone Ive interacted with in this office has been wonderful - Joe, Chris, Kelsey.They are competent, knowledgeable, friendly and very responsive.Highly recommend.

Review №117

2018-12-16 03:37:48

I’m pleasantly surprised to Learn that they were able to save me an additional $36! I appreciate them proactively saving me money & reaching out to tell me about it. Chris Lee has been very responsive. I love using the app to ask questions, enter mileage discounts, see my policy anytime I want. Nice!

Review №118

2018-06-22 21:34:13

Have been working with this group for few years now for auto insurance. Particularly I have worked directly with Elnaz and shes truly great. Very prompt, responsive and always looking to take care of their customers. I have been happy to refer multiple customers to this place because of the service Elnaz has provided. Keep it up!

Review №119

2022-08-30 23:53:32

Me and my wife use Joes office for many years. Our cars, home, properties, business insurance arranged through this office. What I like at most is that office is always on my side.About month ago Joe and Cris help me with car repair. The claim, job estimation has been prepared quickly and very professionally. Its always pleasure to talk with people from Joes office, the always ready to help.Im giving 10+ to State Farm Insurance Agent Joe Frangieh.

Review №120

2020-09-21 21:11:40

Joe is very responsive to all of our family needs. We have our cars and homeowners covered by Joe for over 15 + years. He took over our policies from a family friend in a seamless and professional manner. Thanks

Review №121

2022-02-15 17:17:43

Chris Lee helped me out again with my payment request and the new car and upcoming payments. He is so focused on what he does and State Farm should be proud of having such a great employee.

Review №122

2021-02-10 00:19:23

Hands down the best Agent I have found. Joe is incredibly knowledgeable, honest, and careful about making sure my insurance makes sense for me. I couldnt recommend him any higher. No brainier, for insurance, just call Joe!

Review №123

2018-05-29 20:01:48

Over the last two months I’ve had two car accidents so I’ve had to get to know the staff here quite well. While of course the circumstances were unfortunate, the staff here has been amazing. They continue to check in and see how things are going. I’ve mainly communicated with Christopher Lee who has been fantastic. He’s very responsive over email and has been sure to answer all of my questions. I highly recommend this group!

Review №124

2022-04-20 00:04:05

My entire family has had state farm forever . Great insurance, great help when needed. Always getting a birthday card or christmas card is always a fun little bonus to know your part of the state farm family

Review №125

2019-03-04 02:57:44

My wife and I met with Mr Frangieh and Ellie in the State Farm office to discuss our various policies. They were very professional, and knowledgeable about what would be the best coverage for our family. Keep up the great work.

Review №126

2020-07-29 21:01:04

Joe was incredibly helpful. In less than 24 hours he got me a far better quote than I had with Geico with better coverage and a lower premium. I will be moving all of my business to Joe in the future.

Review №127

2021-04-05 16:13:52

Weve had all our home & auto policies with Joe Frangiehs office for decades! Joe & his staff are very responsive and always try to do their best to address and all of your needs in a very timely manner.

Review №128

2021-09-15 16:21:06

I worked with Christopher at this location recently to set up renters insurance.My landlord and I went back and forth with different things that were needed and Christopher had very speedy responses and ability to help. Highly recommend this location for your insurance needs!

Review №129

2021-05-22 19:39:24

Excellent service by Joe and the people in his office! Proactively Chris searched out a way to reduce our policy cost without us having to do anything! Many thanks Joe, Chris and team for the service and the savings!

Review №130

2021-03-12 22:20:37

I am constantly amazed at how responsive the team of this State Farm office is whether to help me with a claim, to change an insurance rate, to check on a payment. This team is professional, kind, personable, and willing to help you and that’s all you can ask for!! Thanks!

Review №131

2020-05-02 21:38:08

Christopher and Elnaz did an outstanding job assisting with the placement of flood policy for a second home on my property for refi purposes. They accomplished the work on very short notice. Their prompt action and immediate communication/response was fantastic and greatly exceeded my expectations.

Review №132

2021-11-09 18:21:55

Chris gets back to me immediately with any needs I have. The entire staff is kind, friendly and responsive. Joy to be in theJoe Frangieh State Farm. I definitely feel taken care of and valued!

Review №133

2021-08-20 23:44:11

I dont tend to leave many reviews, but I have to tell you that with Joes State farm office and everyone on that is ON IT. They are all knowledgeable, kind, and prompt! Honestly, if every business and company operated this way, things would be wonderful!

Review №134

2019-12-15 00:01:37

Very responsive and friendly service! Coming from abroad, my driving history was not in the typical US format and nevertheless Chris has helped me to get it in shape such that it could be accepted. Can only recommend.

Review №135

2020-04-06 20:42:40

Excellent and prompt service! Joe’s team is friendly and easy to work with. No hesitation is recommending them for your home, auto general liability insurance needs.

Review №136

2021-08-04 16:49:50

Ive had State Farm since I began driving a few decades ago. Christopher Lee is always responsive and extremely helpful every time Ive needed anything. Hes the best!

Review №137

2021-02-13 00:07:38

Their communication is great and very professional. Christopher was able to help me lower my monthly payment, and I am very thankful for that. It shows that they truly care for their customers.

Review №138

2020-09-29 17:30:22

Mark put in an incredible work into helping my family get our car insured. He was quick to response to all our questions, and kindly gave us detailed information why it would be the best option for us.

Review №139

2022-07-20 23:17:55

The folks at this office are incredibly personable and communicative, Ive been so grateful for the work theyve put into my account. The only person I wouldnt recommend them to is my worst enemy - neither party deserves that partnership.

Review №140

2021-12-23 04:36:37

I reached out to get a condo insurance quote and Sergio was able to complete everything efficiently and was very responsive to all my questions. He even went through some HOA documents to make sure I got the correct coverage for my specific situation.Thank you Sergio.

Review №141

2020-09-09 20:07:12

Joe has gone above and beyond to ensure both myself and family are covered to protect our assets in the best way possible. Hes incredibly responsive and on top of ensuring all of our questions are answered. Highly recommend, Joe!

Review №142

2022-04-06 22:16:13

What a great company!!! I had tons of questions and Susan Euscher answered every concern, compared and then quoted my car insurance, Jewelry coverage and renters insurance including my German Shepard Dog. Just a perfect experience.

Review №143

2020-08-13 00:56:24

The folks over at State Farm are really outstanding people! Convenient to call, quick to respond, and just overall give the best service possible. I definitely feel like Im in the best hands possible!

Review №144

2018-11-16 23:45:07

The best state farm insurance agency in the country.Professional and knowledgeable team who really care about their customers and when i say CARE i really mean it specifically Ellie so nice and so patient with customers unbelievable.Best team ever!!!👍

Review №145

2018-07-29 01:55:55

I love this specific State Farm Office! Everyone is super helpful and know the policies inside out. They were able to help me get the best insurance for my needs at a reasonable rate. Highly recommend!!!

Review №146

2022-06-28 17:01:48

Joe is super sweet and gives his all into giving the best price for insurance. Communicated responses very quickly and was patient when I had questions.

Review №147

2021-10-30 17:43:35

Joe and Christopher are very professional and respond quickly to any questions I have. They are right on top of everything. I am so glad I found them! It is so important to have agents you can count on.

Review №148

2021-10-15 18:27:57

Joe and his team are a class act and do the best for their clients. I highly recommend him and his office for all your insurance needs.

Review №149

2021-09-11 06:03:22

Joe and his staff has provided excellent and efficient service to me and my family over the years. He is easy to call any time I have a question or concern. He is the best!!!

Review №150

2020-08-15 02:12:03

Joe Frangieh and his entire staff have been amazing! They are super responsive and very knowledgeable when we have any changes or questions regarding our policies! NOTHING but positive all the way!!John & Reem

Review №151

2018-05-05 04:11:29

Hands down the best insurance agency I have ever worked with. The customer service is impeccable and second to none. I would recommend Joe’s agency and his incredible agents to anyone looking for insurance of all types.

Review №152

2020-10-13 22:44:50

Joe and his team (Elnaz ) have been very helpful helping me out with a new car insurance inquiry and rental insurance. They are very responsive and always follow up when needed.

Review №153

2018-04-24 23:36:03

Eric Uyeda has been very helpful and quick to assist on anything we send his way regarding our business coverage. Always a pleasure to work with. Glad to have you as part of the team!

Review №154

2021-05-04 23:29:21

I didn’t even have to call or request a discount in order for me to get it. They simply rolled up their sleeves to endeavor to make it happen. Now I know they got my as well as my dad’s back. Good for them. I’m impressed.

Review №155

2023-05-23 23:01:19

Joe, Chris & Kelsey are amazing! They provide professional service with great speed & they are always friendly, thanks!

Review №156

2021-12-14 17:01:07

Thank you so much to Sergio at State Farm! The quality time you took to make sure I understood each policy and the wonderful conversations made this such a pleasant experience. Highly recommend!

Review №157

2020-09-15 21:45:34

Such a wonderful team to work with, all very attentive to our insurance needs, could not ask for better reps to work with, definitely 5 ⭐ Joe, Chris & Ellie are very professional and knowledgeable, we appreciate them vary much!

Review №158

2021-10-19 02:54:09

This is a great insurance company. I feel really well taken care of. Everyone in this office is incredibly helpful, detail oriented and knowledgeable! Highly recommend for any insurance need.

Review №159

2021-01-23 01:38:45

Ellie helped me with all my auto, renters and life insurance needs. She was knowledgeable, responsive, and kind. I would definitely recommend this office!

Review №160

2019-05-22 00:53:38

We met Ellie when looking for car insurance - we have never worked with someone who was so thorough with their followup and we also met Joe who is very knowledgeable and took the time to explain everything to us - very good service!

Review №161

2019-11-29 07:01:29

Joe is attentive, knowledgeable, and responsive to his customer’s needs. He makes sure to provide the best service possible. You can count on him to protect you.

Review №162

2021-02-05 22:31:59

Hello ! Looking for a great service and affordable insurance?, try Joe’s office on Campbell! The best since I got them, professional, and quick response of any issues! Very well recommended! You won’t regrade!!

Review №163

2021-06-17 20:29:05

Joes team is really very responsive and works closely with me. I have moved most of inurances to statefarm seeing their services. Highly recommended

Review №164

2021-04-12 19:28:25

Joe Frangieh and his team are excellent and I highly recommend them. They are quick to respond, knowledgeable and always happy to help with a positive attitude. I can trust them and that is hard to find today.

Review №165

2018-05-02 18:41:34

Chris has been fantastic to work with - friendly, patient and super customer oriented. I (almost) look forward to his call to tell me a bill is due or they need some data.

Review №166

2019-04-11 23:55:21

Eille is a wonderful represenitive of your company .She has always went above and beyond to assist me in every way . In doing so she has been very helpful and the results were very rewarding . The intire team is great and I look forward to doing bussiness with them in the years to com

Review №167

2019-10-04 23:19:44

Ellie is very professional and responsive. She made sure I got best solution and follow up on everything. Talking to her is very enjoyable.

Review №168

2020-08-20 02:33:03

This is a wonderful team, very helpful! They provide many insurance options to choose from, and clearly explain details. The claims are handled in a timely fashion, the process is easy and straightforward. I highly recommend this team!

Review №169

2023-10-11 17:15:41

The level of service and responsiveness is excellent in everything from new policies to claims and billing.

Review №170

2023-08-30 19:20:21

I’ve been with this company for a long time. They have helped me when I needed it and always communicates with me about my account.

Review №171

2020-08-28 01:14:35

I moved to the Central Coast, but kept Joe and his team as my agent. Why leave a good thing? Quick. Kind. Fast. No job Is too big or too small.

Review №172

2020-10-16 00:14:52

Very well organized and professional. Mark was very welcoming and really made my understand how much I was losing with my other car insurance. Great customer service and always responsive

Review №173

2019-12-19 18:50:10

Last year, my mileage is a little bit high, they increased my premium by $150. However, this year they reduces my premium by $300. I guess I just meet some 5 year royalty discount? Great anyway.

Review №174

2018-05-18 04:02:54

Joe Frangieh is a great guy leading a responsive team.You can count on Joes office to help you through every step of your claims!

Review №175

2018-09-12 16:03:50

Joe and his staff are amazing!! They are so helpful, responsive, knowledgeable, and so friendly! Chris is so helpful and answered all my questions in a timely manner - thank you and youre awesome!! I would highly recommend Joe and his staff!! Thank you and I truly appreciate all your help!

Review №176

2018-12-14 18:13:09

Excellent state farm agency. Christopher Lee, the agent I have interacted with, is always highly responsive and helpful. Amazing experience!!

Review №177

2021-02-12 06:22:15

Joe Frangieh team has always been there for me to answer my questions and concerns. Highly recommend you contact Joe and have him explain what options he can provide based on your needs.

Review №178

2018-06-26 21:03:39

Joe and his team have helped us with personal and business insurance and are always available and helpful. Quick, personable response to all our needs.

Review №179

2020-10-07 14:53:29

Joes office is responsive and helpful. They stay on top of our accounts, and are always looking out for our best interests.

Review №180

2020-10-01 22:39:46

Working with Ellie and Joe have been awesome and super easy, they are very professional and on top of everything, I highly recommend them to everyone!

Review №181

2023-10-13 02:55:38

Joe & team are always quick to respond and take care of whatever it is I need ASAP.

Review №182

2020-10-15 20:28:07

Mark helped me and my family by being informative and helpful. I didn’t understand how insurance worked before, but now I do! Will recommend to my friends and family!

Review №183

2019-05-14 21:03:19

Speedy service and some of the friendliest people around. Highly recommend them. Our agent Christopher is the best and handles everything we need.

Review №184

2018-06-22 03:14:37

The staff is wonderful!! Always very helpful, knowledgeable and quick to respond. I am very happy with our insurance for our vehicles, home And life insurance.

Review №185

2017-09-26 14:49:34

So, a vehicle was recently stolen as i called my claim, state farm stated that my personal tools would only be covered for the minimum of 1500, after various calls and nobody understanding what personal tools are, JOE FRANGISCAMARTIST stated to me that state farm isnt in the business to help people, its a business to make money, thats what he told me. Run away people, a company who claims that they are here for you, frankly isnt. Working hard to obtain the specialty tools and other items to be covered is like asking to have your teeth pulled with out drugs.

Review №186

2021-11-28 20:00:39

Super fast response to get a quote that beat out the other companies I was comparing with . Chris and Joseph made the transaction fun and easy .

Review №187

2019-03-13 14:52:41

Ellie, has been so helpful to my family and I. I appreciate her patience and most of all she follow-up. I strongly recommend working with her.

Review №188

2021-06-23 01:22:20

Great customer service. No hidden cost. They get you what you need when you need it. Was referred to this office and never looked back. Ask for Chris & hell get your questions answered.

Review №189

2021-10-25 17:52:42

I’ve been with these guys for 20+ years. They take care of you and look to provide the best service, and coverage products possible from any insurance company.

Review №190

2021-11-24 18:05:23

Excellent, friendly customer service. Christopher is professional and knowledgeable. Very satisfied with State Farm.

Review №191

2020-11-09 08:18:22

Very professional with excellent customer service! Highly recommend Joe and his team for your insurance needs.

Review №192

2022-10-14 18:08:04

Timely response to all of my requests. Personable and easy to get in contact with. Helped to get the best rate. Exceptional!!

Review №193

2018-07-23 22:56:38

I must say that I couldn’t be happier with the customer service I’ve received from Eric. Prompt, professional service. Excellent!Thank you Joe and your team!

Review №194

2022-03-03 03:11:31

Joe Frangieh and his team are the best! I recommend them to anyone who wants someone that looks out for your best interest.

Review №195

2022-07-20 05:03:45

I am very satisfied with the office. They saved me $102 this year in my car insurance .

Review №196

2018-06-17 18:28:16

Very professional, responsive and helpful. Matter was quickly resolved and questions answered promptly. Highly recommend this office. Office personnel are very friendly too

Review №197

2019-03-15 02:56:22

Been with them for 3 years now, Ellie always there to answer my cuestións, making sure I have the right coverage at the right price !

Review №198

2021-06-01 18:07:24

These guys have been good to work with since they took over for Phillip Driver, the State Farm agent I started with over 40 years ago.

Review №199

2022-07-06 19:35:27

Really efficient and helpful. I was able to get added coverage in a day. Very helpful and nice staff.