JCPenney in Downey
Categories
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Department store
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Clothing store
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Furniture store
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Jewelry store
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Shoe store
Location on the map
Downey, Los Angeles County, California, US
Phone: +1 562-869-4541
Site: https://jcpenney.com/locatio...
Edit info
Site: https://jcpenney.com/locatio...
Opening hours
- Monday:10 AM–9 PM
- Tuesday:10 AM–9 PM
- Wednesday:10 AM–9 PM
- Thursday:10 AM–9 PM
- Friday:10 AM–10 PM
- Saturday:9 AM–10 PM
- Sunday:10 AM–9 PM
Total reviews rating 4.3
199 Reviews for JCPenney 2024:
Review №1
2024-06-24 23:21:11The main portion of JCPenney is great. Of course if you look real closely, you can see some of the years. That being said, the customer service is usually great the signage to find what youre looking for is good, and the prices are decent. I bought my stuff on the app and went inside for a return, it was hot and I didnt have to pick up anything luckily (curbside). Depending on your timing, it can be a quick pick up or a bit of a wait. If you like to look around or purchase online\app I would suggest it.
Review №2
2024-05-15 16:31:40The cashiers at checkout (one is taller with cool glasses and the other shorter with a big smile) are friendly and helped with my questions, another employee downstairs helped me with some sizing information. My only issue is that there wasnt someone on the floor specifically to help out. Buying clothes for other people is time consuming.
Review №3
2023-01-29 00:14:01We went shopping to this JCP, and as usual this store is well organized and clean, men’s restroom was closed so I went to the one in the mall, not a big deal. The cashier was distracted, he almost charged me twice one item.Just to be sure I counted the items before I left.This wont make me stop visiting this store, but I will pay more attention when paying.
Review №4
2024-06-11 15:03:23The store is always hot, no air/no ac. Staff is friendly. Definitely need to have some staff upstairs, feels like a and ghost town up there.
Review №5
2024-06-25 11:53:25Very helpful staff. Everywhere we went someone was asking us if we needed her.
Review №6
2024-04-19 00:35:15Great... being a tall guy they actually had my size..Friendly helpful cashiers and employees, you can actually find and are willing to help..
Review №7
2024-05-28 23:02:52Great deals all the time, which is why I dont go often. Id go broke if I did.
Review №8
2023-12-06 13:33:55I loved it! Its was such a nice experience friendly staff. Customers not rude to each other. Stocked. Well.
Review №9
2023-12-20 01:04:00Uh like the store but hard to find sales person, always feel like I have to shop all alone
Review №10
2023-06-27 19:41:28There was one restroom for the men in the store.. with one stall, and it was out of order...My two stars review is for older people that my visit the store and have a more of an urgency to go to the restroom and there would be nothing that could be done about it..For JCPenneys this should be unacceptable in every way..Now understand I investigated the circumstances of the situation and it was like that for more than 1 1/2 hours.. A simple fix...