Presentation on Map Reviews Nearby

J.B Fix by Yes, I Can Fix in Gilroy

4.6 (199) 381 1st St suite a, Gilroy, CA 95020, United States

Categories

Computer repair service
Cell phone accessory store
Phone repair service
Mobile phone repair shop
Scooter repair shop

Location on the map

Gilroy, Santa Clara County, California, US

Phone: +1 669-888-4131
Site: http://jbfixphonerepair.com/

Opening hours

Monday:Closed
Tuesday:10 AM–7 PM
Wednesday:10 AM–7 PM
Thursday:10 AM–7 PM
Friday:10 AM–7 PM
Saturday:10 AM–6 PM
Sunday:10 AM–6 PM

Edit info

Total reviews rating 4.6

199 Reviews for J.B Fix by Yes, I Can Fix 2024:

Review №1

2024-01-03 22:17:27

This is the best place to fix your phones. I got Samsung note8 replace screen within 30mins and is work perfect. The screen quality is awesome. Recommended to anyone and best place in town. Also excellent customer service. Great experiences, thank you for helping me fix my phone

Review №2

2024-01-03 20:11:57

Samsung note9 replace broken screen very good price and extremely satisfied and excellent customer service. The phone now work perfect. Thank You!

Review №3

2024-06-01 17:34:15

My Samsung s23 ultra has problem with network (signal) problem and I went to many phone repair shop in Gilroy but no one knows could fix the problem until I went to JB Fix was recommended by a family friend. It was awesome my phone got fixed. The technician is very knowledgeable and excellent customer service

Review №4

2024-04-27 15:45:52

Fixed my iPad Pro, professional and well done job thanks. I first went to CPR down the street but their screens were defective and thats not their fault but after getting my iPad fixed here with J.B he charged me much much less than CPR.

Review №5

2024-04-16 19:20:08

Samsung a136 drop and call out no work. John at JB Fix did his magic within 1 hour and everything work perfectly now, thank you. Very high skill and he knows what he is doing.

Review №6

2024-05-14 19:53:26

My Samsung having charging issue and taking to JB fix. They know exactly the problem and fix it within an hour. Awesome service and very knowledge of what they are doing. Will be back again for any need.

Review №7

2024-02-06 23:31:18

Got my Motorola G stylus 5G 2023 replace screen and has backlight issue but John from JB fix resolved quickly and everything work perfectly now. Highly skill and very talented technician.... Thank you. I would recommend this place. Best phone repair shop in town

Review №8

2023-06-13 22:40:09

I had an extremely unfortunate bad day when my iPhone screen shattered, rendering it completely unusable with no display visible. It was a nightmare scenario, leaving me frustrated and at a loss. However, upon contacting JB, my hope was restored and I saw the light at the endOf the tunnel. To my astonishment, he immediately offered his assistance and instructed me to come right away. In just a couple of hours, JB worked his magic and successfully repaired my broken iPhone 11. It was a transformative moment as I held my phone in my hands, restored to its former glory. JB, without a doubt, was my savior in this ordeal. I am immensely grateful for him and his expertise and swift resolution, as he single-handedly turned my day around and brought back the joy in my life. Thank you so much, JB! 🙏

Review №9

2024-01-04 01:09:01

Great service when i today to get my phone checked i had a loose part and they repaired for free great job guys! i really recommend and enjoyed being there they have a wide selection of accessories and devices for sale if you want to but them.

Review №10

2024-02-13 18:50:39

I always bring my kids phones to John to get fixed he does great work and never over charges definitely great customer service

Review №11

2024-01-04 00:06:00

I call around and no ones has part for my phone but when I come to JB Fix by Yes, iCan Fix they have it and he fix it for me right away. The store is so nice and they carry many phone parts instock. They got the work done right and the service is impeccable. Will be back, thank you John for your best work.

Review №12

2024-05-26 02:11:32

Got my Samsung a326 reparación screen and soldering power connector. Very high skill and knowledge. Excelente services

Review №13

2024-01-27 19:41:34

I teplace charging port for my phone and is work perfect. Excellent customer service. I would recommended for everyone. Great place to fix all your devices

Review №14

2024-04-14 19:28:26

Wonderful customer service. Very affordable and fast. Will definitely be back and would recommend 100%. Thanks Gabriel!

Review №15

2024-02-13 18:49:42

Super satisfied with the service I receivedNot only was John so kindBut his work was fast and well doneThankful for the help!I came back to get a little more help with my phoneAnd John was very helpfulFixed my flash in a flash!!!

Review №16

2024-06-16 23:59:25

Very nice place and good selections of phone accessories. Also, especially good price on all phone cases and screen protector

Review №17

2024-02-28 21:45:34

Always come fix and buy accessories from this place. Best price in town and great customer care. Very professional. Very highly recommended this place!

Review №18

2024-05-26 23:32:26

Always get my phones fixed at JB Fix by Yes, iCan Fix. Always perfect 👌 Experience technical and awesome customer services

Review №19

2024-03-06 22:28:54

Best place to get your phone fix. Very satisfied! Great customer service 👏

Review №20

2023-10-25 17:00:41

My Samsung phone stopped being able to be charged. I tried several chargers including my car phone charger and none of them worked. I was getting more desperate as I saw my battery life slipping away. Verizon was unable to help but referred me to John at J.B. Fix by Yes. He accessed the problem and concluded that it was a bad port which he said he would have to order. Four days later the part arrived and it did the job. I still had 22% battery left after having shut it off for nearly 4 days. The price was very reasonable and John was very pleasant. I highly recommend him.

Review №21

2023-12-27 19:37:50

I came to fix screen on my iphone 11 and it solved my problem. Now my iphone 11 work perfect and very good price. Very helpful and give excellent service

Review №22

2024-01-14 01:59:20

Great phone repair! my phone had gotten moisture into it and it stopped working completely for a week while I was on vacation, and they fixed it in an hour, recommend!

Review №23

2024-03-10 20:18:22

John was extremely fast and helped me out as I walked in! Very quick! Good prices too👍

Review №24

2023-11-26 23:56:48

They did a amazing job. My phone needed a new screen but after changing it new problems popped up and they fixed it perfectly. I always take my phones there. Been going here for years now. Very trustable.

Review №25

2023-09-07 02:59:10

Amazing customer service from my man who hooked it up with an exceptional repair to my phone! Literally stopped at nothing to ensure i left happy. Would recommend to anyone. Great people and welcoming!

Review №26

2023-10-15 03:56:58

Samsung S23 Ultra: John (owner) was very helpful and honest. Hes prices were by far the best from the rest of the local shops and he had my oe screen on hand. I drove down to the Gilroy location, was greeted and helped by Gabriel who was very pleasant and helpful, his customer service was great and he was able to complete my repair in about an hour with out any hiccups. The shop is conveniently located in a plaza with other restaurants a Mexican market, a liquor store and other small shops, so waiting around for the phone to be fix was very easy. If I ever need further service I will definitely come back.Choose JB FIX with conference!

Review №27

2024-04-02 22:19:54

I took my phone in originally for the screen, but the camera was broken as well but john replaced the camera as well, free of charge since i am a returning Customer

Review №28

2024-04-03 20:53:09

Awesome customer service and great price. Just got my LG thin Q repaired and working perfect, thank you.

Review №29

2023-10-21 22:27:53

My phone screen went black and wouldnt turn on or shows the Apple logo or anything and when I went to Best Buy, they said that I needed to get a whole new phone because my motherboard had died. But when I came here, they just told me I needed a new screen after I told him what happened and my phone works completely fine now. 10 out of 10 gonna keep coming here 😁👍

Review №30

2024-02-28 01:21:57

Great Place! Got my Ipad back in a couple hours and the prices were the best around.Thanks!

Review №31

2023-09-01 00:24:43

I took my iPhone 11 to Verizon to assist in unlocking my frozen phone. They sent me to JBFix. Gabriel is knowledgeable & polite. He fixed my phone & explained process for further problems. I asked John for additional help with my desk top & he will give assistance.I want to thank JBFix for helping me in a professional manner. Your business is a real gem in Gilroy. Thank you for saving my sanity. I recommend JBFix to all.

Review №32

2024-02-04 21:52:06

Best place to repair your phone. Professional repair team and excellent customer service

Review №33

2023-02-06 00:07:45

The nearby corporate AT&T store referred me to JB Fix to fix my broken Samsung Galaxy Note screen, so I went. The JB Fix owner was very friendly and professional, charged me a competitive price, and completely restored my phone screen in 2 hours. I didnt have to wait days since he had my screen replacement in stock ready to go. A++++. 5/5 stars.

Review №34

2023-05-21 22:44:34

I have an old Samsung phone with a cracked screen that no one else had in stock. JBFix had it and John had my phone repaired in less than an hour. Competitive prices, clean store and friendly, professional service.

Review №35

2024-01-02 21:48:55

Great service, phenomenal expertise and an extremely generous dont fix/dont pay policy! Highly recommend

Review №36

2024-06-02 21:37:58

Nice shop and good price on phone accessories and phone repair

Review №37

2023-05-13 22:53:06

JB Fix goes out of their way to solve your issue above and beyond what has been asked of them or expected. They are courteous and kind and always make you feel welcome! I recommend JB Fix highly, and know from personal experience as a customer will go away happy with their work and confident to return in the future if need be. Thank you for all you do. God bless you, sincerely James.

Review №38

2024-01-06 23:44:39

Very good experience. Will bring all future products to this establishment for repairs. Very friendly as well

Review №39

2023-09-09 19:20:34

Great shop went here a few times and got my phones fixed. And sometimes will hook it up. Very knowledgeable too.

Review №40

2022-04-26 22:31:52

Jaun was amazing. He was able to help my sister with her iPhone problem. Apple couldnt even help her but he did. Juan is very nice, professional and knows what he is doing. The next time Im visiting my sister I will bring my phone to replace the battery. I recommend going here.

Review №41

2023-07-08 01:32:24

Thank you so much to jbfix! They fixed my phone super quick. The price was fair and customer service was excellent.

Review №42

2023-05-26 00:14:56

Quick and qualified repair service. Very cheerful and kind staff. Probably, the best rates in Gilroy, CA. I definitely will come to J.B. Fix again when I will need it and, of course, Ill advise this repair service to my friends and family.

Review №43

2024-02-09 00:08:31

The Best Phone repair Shop in town, I highly recommend

Review №44

2023-05-18 02:28:41

The customer service is great they are really nice and the prices are very good compared to other repair shops! both stores crystal wireless and this one looks beautiful

Review №45

2023-05-28 15:00:47

Stopped by on a road trip, my phone froze on the way to San Francisco and it did not want to hard reset. I stopped to see what I could do or possibly even leave it for the week but the gentleman at the front desk fixed it within 2 minutes! Definitely recommend

Review №46

2018-12-08 01:17:36

Best shop to go too by far!!!! My screen is good as new. He actually cares about what hes doing!! He ensures the best quality in what your getting. Thank you so much for your honesty in product and great experience! I will definitely be returning if needed as well as recommending you to everyone I know :) thanks again!

Review №47

2023-09-12 19:16:48

Good spot right here. My screen repair had a issue twice and he fixed it till it was 100%! Great Service!

Review №48

2021-12-07 10:03:19

Came in to get screen fixed and the gentleman there was super helpful and went above and beyond to assist. Will definitely be coming back in the future if I need any service. They also have good phones on sale. Highly recommend, very good quality and prices!!

Review №49

2019-12-22 23:00:24

I took my iPhone and laptop to remove unauthorized access of my devices and in half an hour the malicious ware and settings were gone. Awesome guys with unbelievable experience, knowledge and caring techs. I am with them for good! Inexpensive compared to the other big stores. Thank you JB Fix for repairing my devices.Andy L. San Jose, Ca.

Review №50

2023-09-01 00:47:00

This is my go to place for my phone repairs! Good price for a speedy fix! Strongly recommend!

Review №51

2019-01-24 03:10:35

If your looking to get your phone fixed and at a good price, then JB Fix is your place to go. I come here all he time because I am super clumsy and he fixes my phone all the time. H delivers great customer service and get your phone fix in a safe and timely matter. JB is a great place to get your phone fixed at.

Review №52

2024-01-04 15:17:02

Great customer service I highly recommend, Gabriel and John Give good customer service

Review №53

2022-07-09 13:41:00

Juan was able to get s flange connected to the pin on the back of my 27 in imac. We tried for a day as the pin had looked inside the computer. He also fixed a Samsung screen for a very reasonable price.

Review №54

2021-11-30 21:05:53

Man that was great customer service! As I depend on my cell phone their quick and efficient work is greatly appreciated. Others places had to order my part and make me wait a week. Not at JB Fix. Gracias!

Review №55

2023-04-21 02:35:27

Great service, brought my apple watch due to face pop off. It was just fixed 2 months ago but JBfix put it back again. Thank you!!

Review №56

2019-09-05 01:11:57

10+ stars!! This is a small business, diamond in the rough of a corporate world, where they still have integrity, friendly customer service, and good pricing! I put myself in quite the situation with my phone and ordering aftermarket parts on Amazon, and they were able to fix the problem and explain to me how to do things better next time. FedEx was letting us down on the delivery of the battery I needed today, but they worked out a miracle to get my newly purchased bad battery working and me on the road with my phone working! They went above and beyond my opinion, and compared to most customer service these days.. They are a unicorn! They have put my dinosaur of a phone back together again, Cheers Mates!!

Review №57

2018-08-04 04:23:04

I had to replace my sons iphone 6 today for a trade in promo at Verizon due to just a tiny crack so it was unexpected that i had to replace the screen in order to save $300 for an upgrade so called jb fix and got done in less thsn than 20 min. Very happy with the service and would recommend it. Juan has a great customer service. Im so glad his business is in town.

Review №58

2023-02-18 21:27:26

I Came in with a time sensitive issue. He found a way to kill it for me. Can’t say how nice it is to find someone that will worker harder to help a new customer. Best thing to say is tip the man!

Review №59

2023-06-02 17:42:28

I took my broken phone to John he did a great job fixing it I highly recommend his services Im a satisfied customer.

Review №60

2023-11-28 19:14:17

Good service, good technician and honest businessman. Have been going there for years and will continue to do so.

Review №61

2023-11-28 22:43:29

Samsung A326u fixing charging port and work perfectly. Excellent service...

Review №62

2019-01-22 22:03:33

Came here for the first time and was not disappointed. JB is a professional at what he does and is super friendly. He does quality work and I have no issue at all with my device. Good as New. I would give him 10 stars if possible. Thanks Again.

Review №63

2021-01-25 10:28:32

Best customer service ever, Juan is the owner and repair guy for all your PC, iPhones an tablets. J&B Fix has great quality repair and prices. Check them out, with the Covid 19 j&b fix are still in business and practice social distancing an A FACE MASK IS A MUST, THEY CARE ABOUT THEIR CUSTOMERS. 5 STARS!

Review №64

2021-07-21 02:28:41

Great People, Awesome service, Wide selection of products and accessories.Very fast repairs -Even Same day.Very knowledgeable Staff that treat u like family and respect your time..Excellent pricing !! Very Affordable Family friendly Business . I WOULD RECOMMEND JB FIX FOR ALL YOUR ELECTRONICS REPAIR NEEDS BIG OR SMALL !

Review №65

2021-11-23 23:27:47

***NO HIGHER PRAISE*** can be given when your Verizon customer service/sales rep says,”We send our customers to JB’s when we can’t resolve an issue.”I went today and was asked what type of phone I had and what the issue was. From that, just like a wizard, he had me unfreeze my phone in seconds. When I returned minutes later because the apps weren’t responsive, he took the phone, stepped away for a minute (at most), and I was on my way out the door.I won’t tell you what he charged me, but it was less than any amount you come up with…

Review №66

2022-05-17 21:11:30

Went in to get my phone repair was expecting to pay like 100 bucks, my phone would not charge and all he did was clean around the charger port and that was it, literally like 10 seconds and now it charges. Will make it my place to go when any of my families phones are acting out. Thank you so much sir.

Review №67

2019-06-14 03:21:26

I highly recommend this place they do an amazing job on fixing phones, iPads, tablets, any other electronic devices. They also have really great customer service, and the prices are amazing. Any time I have an issues with my electronic devices I always go to JB Fix.

Review №68

2020-09-18 14:51:27

Take the hassle and stress of replacing your cracked phone screen let someone who knows what they are doing do it for you. Very professional and fast in store service. Prices were more than fair compared to online prices for just the parts. I highly recommend them.

Review №69

2020-06-28 18:33:16

Arrived at JB Fix at 10AM on Sunday (per their hours on Facebook and on the door). The guy said they didn’t open until 11. I went and ran errands and returned at 11 and nobody was there. Tried to call twice, they didn’t answer their phone AND they have no voicemail set up, plus a mailbox that was full. I waited around until 11:30 and still nobody. I understand COVID has changed a lot of business hours. Definitely not professional.....

Review №70

2022-11-10 05:37:40

Super quick & professional! Had the part in stock and done for way less than other places quoted (iPhone 8 plus). Thanks Juan!

Review №71

2023-03-26 18:24:05

John at Jb fix was a get great help and friendly as well he got my phone working in timely manner and I would recommend come here any

Review №72

2019-07-24 01:31:32

I came to JB Fix with an absolutely destroyed 5th generation iPad Mini (absolutely shattered screen, drastically bent back casing), and left with a fully functioning, good-as-new product - essentially, exactly how the iPad looked and functioned before it was hit by a car on the freeway. I couldnt be happier with the quality of the service.JB was very professional and empathetic to my situation, and he handled my case very quickly; not only was he conveniently open on Sunday (when the accident happened), but he worked LONG after posted closing hours on Monday once the part arrived to ensure I got the iPad back by my deadline.I will most certainly be coming back for future repair needs, and will be recommending JBs services to my friends and family.

Review №73

2019-11-21 19:05:53

This is what almost all phone/computer repair places should strive to be like! The price is right, the service is stellar, and they actually try to keep a clean shop! I will only go to these guys when in the area!! The owner truly cares and he goes above and beyond to make the best situation for a customer!!! I would give this place 100 stars if possible!!!!!

Review №74

2018-04-03 00:32:07

Great guy for phone repair! Replaced my I phone glass for almost half the price of apple or Best Buy, in less than an hour. Also fixed my phone camera. Most dependable, friendly and inexpensive.

Review №75

2021-02-19 08:18:09

My experience didnt start off well with the MH location. The employee there gave me the run around and I was quite frustrated and disappointed with the service. I called the Gilroy location, spoke with Juan and i was able to get my issue resolved through him. My phone was repaired in the end, but overall, my experience throughout the whole process was not what I was expecting.

Review №76

2020-06-06 20:20:37

Been here multiple times for multiple reasons and have never been disappointed. The service is quick and always great. Prices are much more reasonable when compared to other places too! Definitely recommend to others as I always bring my family members here if they ever need repairs.

Review №77

2020-11-24 06:02:35

Awesome place! Fixed my iPad the same day! Prices you can’t beat! Best Buy where I purchased the ipad told me they couldn’t fix and that it would be cheaper to purchase another but JB fix came to the rescue!

Review №78

2023-03-24 21:15:13

For anyone out there that cant unlock their phone or has a problem with their phone I highly recommend this guy I brought him two phones I was locked out of them he unlocked them all my information was still there and like I said all your cell phone needs I highly recommend this guy check them out

Review №79

2023-08-21 03:40:44

Device (Samsung A32) worked immediately after quick repair. I’m glad I can use it again.

Review №80

2019-06-12 03:25:05

Ive heard great reviews regarding this service, so I thought Id give him a try.I called 3 times to get a quote on pricing to fix my cell phone screen and charging port. I never received a call back, nor was anyone there to answer the phone. So, needless to say, I will not be giving him my business.

Review №81

2019-06-19 21:02:31

Was a little disappointed, went in on Thursday the week before and requested a replacement screen for my cellphone and was told it takes three days for it to come in. Came back four days later and the only one he had was a different color, so he gave me a discount. I was happy.

Review №82

2018-03-11 04:13:48

Went to JB fix to get my phone repaired after dropping it in water. They were able to fix all the water damage and none of my important data was lost. I will recommend Juan and his team to all my family and friends.

Review №83

2019-06-14 03:22:02

BEST in town! Amazing customer service, excellent prices, and quality work all in one!! Ive been going here for years and never been disappointed... if you want speedy service done right, then look no further!

Review №84

2019-12-16 04:51:29

Needed camera lenses replaced. Ordered part, arrived within a day and installed while I waited. Friendly staff and happy with the service. Ive used JB Fix twice.

Review №85

2018-03-16 20:51:28

THE RESURRECTION OF MY SAMSUNG GALAXY S6 BUSINESS PHONEJuan who is the owner of JBFiX is an outstanding professional and exceptional subject matter expert. I highly recommend him and his team for all small, medium, and large high-end repairs for iPhones and Androids, multiple phone providers and tablets, as wells as all types of laptops and computers brands.I was at a birthday party and stepped into a pool, my Samsung Galaxy S6 was in my back pocket. My phone got soaked and wet in the pool water.Contacted JBFIX, and spoke to Juan directly who is the owner.I passed by his store and left the phone. Juan was extremely personable and caring. Several chips from my phone were damaged. He cleaned the inside of the phone with a special liquid solution, dried out the phone, and bypassed the damaged chips to retrieve all possible contacts and photos. Thereafter, removed the beyond repair chips that have been shorted.Juan retrieved my contacts and photos and put them in a flash drive. He also sent them to my personal email address. Juan put together the phone back to its original state and gave it back to me, requesting I wait for one day before turning it on and moving with next steps. I did exactly that, and turned on the phone after one day, and guess what, the clean-up of the phone worked, my phone did boot up. However, I couldn’t see anything and the USB charge port even though worked charging the phone, could not connect with a laptop, desktop, or tablet to back up any data.The screen had very faint signs of a purple color and I couldn’t see or type anything. I could hear texts coming through, and phone calls, which indicated the SIM was not damaged. I called Juan and explained the situation. He was very excited with the prospect of the phone being alive again. Juan asked me to immediately come to his store to test the digitizer of the screen. He was right, the digitizer/ screen needed replacement. Juan replaced it and WOW, we can see the screen and we can type the password to enter the phone. Now that we can see and enter the phone system Juan started checking everything (Wi-Fi, Bluetooth, 4G, etc.). He identified a) Wireless was not working correctly (Signal was not strong enough and or dropping) and the mobile provider’s 4G signal was none existent.Back to testing again several chips. Juan explained, from the water damage the USB charge port also needed replacement. He put the phone back together with a temporary USB charge port so I can at least charge the battery until the new permanent USB port arrived. While having the temporary USB charge port, wireless and 4G signal was extremely weak, and couldn’t make phone calls as before. Once Juan did his MAGIC on the chips, and the new USB charge port arrived and installed I had full signal on wireless and 4G. We both were very happy with the outcome.Unfortunately, some chips needed to be replaced however I opted to remove them with the expectation I would not be able to connect to the desktop and transfer my data, but can do it wirelessly which is the same.Juan and his team were tenacious and took as much time required to get the phone to a functional state. I commend Juan, and his team behind the scenes. Juan is an unbelievable and excellent problem solver, and a person that I will bring anything technological, ¬¬ mobile or otherwise to him, so it can be fixed. I can attest he can definitely do a fantastic job. Juan is amazing!!!You are in the best hands possible. Juan resurrected my phone. I am so happy I have my phone operational. Not only operational, I didn’t lose anything. All my contacts, texts, setups, and applications, stayed intact! THE COST WAS UNBELIEVABLY FAIR. He also recommended a very good restaurant for me and my wife, and gave me 2 Gilroy Gardens tickets for my Kids. How can you beat that! Truly personable and caring beyond his professional and exceptional services!!!Thank you Juan very much for taking care of me!Unbelievable! Bravo Juan!!! You are the BEST of the Best!!!!,John

Review №86

2019-01-23 19:27:30

An unreliable business you cant count on. The person / owner that works there is never there during store hours. A part that was ordered for my phone that was going to arrive the next business day never arrived. Then the owner said it will arrive in 2 days, then the next day? Inconsistent with their store hours, their shipping, and never being open during business hours when their sign says that their open but nobodys home. Unprofessional and their only going to run their business into the ground.

Review №87

2017-08-30 01:14:30

Great service!! Highly recommended!! Juan is super friendly .. I have been here twice. First to get fix the camera from an IPhone, and he fixed while we were there, super fast and inexpensive!! The second to get my Samsung s6 fixed.Excelente servicio!! Juan es super amable y eficiente! Super recomendado!!

Review №88

2019-07-16 18:08:08

Let me start by stating that I am a business owner with the same business model as JB Fix. This review is not written with a purpose to smear a potential competitor, as our shops are over 30 miles apart from each other. I reached out to Juan, the owner of JB Fix in hopes of creating a working relationship whereas he could provide certain services I was not equipped to offer my customers. I initially met Juan over a year ago before I open my shop in downtown Monterey. He appeared to be both knowledgeable and reputable although that has now been proven not to be the case. Approximately 1 month ago I made contact with Juan and discussed this B2B relationship. Based on the conversation and his willingness to help I sent him several items I could not repair. Primarily, these were more complicated jobs requiring special board level soldering work for which I dont have the training or special equipment. Juan and I spoke on the phone several times over a three week period where he had expressed progress on the various items. Thats when things got weird. I noticed it was becoming increasingly more difficult to get in touch with Juan or his employees for updates. Even during normal business hours, my calls would go straight to voicemail. If someone did answer, my messages went unanswered. It soon became clear that my phone numbers were being blocked. Juan hid behind his employees. After several weeks of no response, I decided to visit his shop in Gilroy. When I arrived his shop was closed even though it was during normal business hours. I decided to visit his new location in Morgan Hill and spoke with his employee who contacted Juan via text. I was being redirected back to the Gilroy location where supposedly Juan and his employee were waiting for me. Upon returning to his Gilroy location, the shop was still closed with Juan nowhere to be found. About 25 minutes later one of his employees arrived to tell me they no longer wanted to do business with me but did not have mine or my customerss property to return to me. Its been a week since my visit and I still have not received a phone call or my items. I would stay as far away from this business as possible as it is quite clear they have no clue what customer service really is.

Review №89

2019-07-20 03:30:06

Update: owner reached out to me and I was able to get my phone fixed. Dropped it off at 1 and picked it up at 6. Just had to leave tape in place for a couple hours till the adhesive dried. The screen and back were replaced. Phone looks great and works great.I have no clue how this place is in business I went in to get my phone screen fixed told they had to order the products and that they would be in on Tuesday well I had to work and told them I would be in Saturday. The following Saturday I went in, they told me the product had not come in and would be in Monday. Instead of driving 20 miles for no reason again so I called Monday. Again told item hasnt arrived but would be in the next day. I called the next day and then tild they had the item but werent opening that day cause owner had just had their baby. I then called back Friday no answer, I tried 4 times throughout the day no ove ever answered. Its been 2 wks now. Not sure hote they stay open with this kind of service. Guess Ill have to find a company in San Jose

Review №90

2023-10-22 23:33:19

The guy over at jb fix is super cool and very helpful, they also have good prices

Review №91

2023-08-03 08:15:12

Fixed my iPhone screen with in an hour for a reasonable price. Highly recommend!

Review №92

2020-05-22 00:41:21

Had Iphone battery and screen replaced. Took about 30 minutes while I waited. Price was very good. Phone works great. Cant ask for more than that.

Review №93

2022-02-18 20:40:34

Hes a really kind person, and a man of his word. He obviously knows what he is doing so I highly recommend going here. The store near him costs 5x more than what he charges.

Review №94

2019-10-12 22:00:07

Noah super awesome very professional and quick. My son was devastated when he dropped his phone and cracked it all up . I called he told me to bring it in and he fixed it right on up . Very reasonable price as well !!! Thank you

Review №95

2021-02-24 02:09:28

Jb Fix had fixed my android phone which had a cracked screen . Looks great and works good👍. Outstanding customer service, always willing to answer questions and explain the issue with the phone .

Review №96

2024-02-08 21:44:45

Great experience.They are friendly and knowledgeable.They fixed my phones button.

Review №97

2023-12-29 02:13:26

Best spot in town quick and good prices, thank Gabriel

Review №98

2022-12-20 20:42:01

Super quick fix at the right price! Five stars all the way! iphone screen and charging port fixed.

Review №99

2018-08-04 03:55:25

JB fixed is awesome! Juan knows pretty much everything when it comes to fixing phones cracked screens or other stuff. Great prices too!

Review №100

2018-03-13 21:36:48

This is the best cell phone repair shop. Juan is very reliable and the prices are very cheap.. he also provided me with direct TV and installed everything .. very Happy customer .. definitely recommend this place

Review №101

2019-01-24 05:19:15

This guy is great. Hes fast and his prices are very reasonable. I wouldnt go anywhere else, other places charge too much and take too long. Highly recommend.

Review №102

2021-05-21 20:59:27

HORRIBLE SERVICE. First of all it was impossible to reach anyone. I had to go there like four times to finally catch them while they were open. Went in for computer repair and came out with the computer more messed up than before!! I proceeded to take it to apple and they told me that JB Fix MESSED up my computer. Disgawsting.

Review №103

2023-03-02 01:30:31

The guy is a pro man, definitely the go to place to get your iPhone screen repair for a fair deal.

Review №104

2022-01-16 15:50:43

Replaced a damaged charge port on an iPad Pro for me. Friendly, easy to work with, reasonable price.

Review №105

2019-01-23 01:40:16

Great customer service. We have 5 phones that needed new screens. We’re finished while we went shopping at outlets. Definitely recommend this place!

Review №106

2018-12-06 20:45:47

JB Fix is great! He Always has a quick turn around and has best prices in town! I highly recommend to everyone in need.

Review №107

2017-08-05 01:06:10

I went to repair my iPhone 6s and it only took Juan 20 minutes to repair the screen.. I highly recommend everyone this place Juan is very friendly and I loved the price not expensive like other places I would definitely come back again

Review №108

2020-11-29 23:43:59

I broke my phone screen and they were able to fix it within a day! The price was very reasonable! I highly recommend going here!

Review №109

2021-05-15 02:10:32

Literally every time I go in there I spend good money to get my phone fixed and every time something gets messed up, I’ve had to drive back and forth and go without a phone for days now, finally learned my lesson to never go back, also had my screen pop out and had to pay to get it fixed twice and then go back 3 different times because the person who did my phone messed up my wires and pieces the first time, so yes there was an additional charge, another 80$ lol

Review №110

2017-09-09 18:55:31

Best place to get your phone fix, walked in and out didnt not take long to fix my screen and battery . Friendly and fast . I would recommend this place to everyone!

Review №111

2020-09-11 00:49:31

Got my iPhone 11 screen replaced here he was very quick and efficient it took less than 45 minutes and it works beautifully now!

Review №112

2020-06-07 17:32:18

Great place and awesome service. I had a loose charging port on my phone and they fixed it right away without hassle

Review №113

2023-05-18 02:29:45

Really good price and really good customer service! will definitely come back!😊

Review №114

2019-01-24 05:36:28

Definitely recommend JB Fix! Very professional and fast service. Juan did a diagnostic on my phone and told me exactly what it needed.

Review №115

2023-09-10 23:35:32

Awesome they are awesome they love people thank you bro for fixing my phone 📱

Review №116

2018-08-03 18:09:46

Fixed my galaxy s6 charging port and replaced the battery quickly and at very reasonable price. I will definately come back next time something breaks on my phone.

Review №117

2020-08-18 20:30:43

They were fast and great. I travel almost 60 miles just to get their quality service and great prices. I’m going again today lol.

Review №118

2022-09-13 04:08:19

Fast and skillful repairs! Very happy with his results in the short time he requires! Amazing value

Review №119

2021-03-13 03:00:36

JB Fixed my phone a couple of weeks ago. Today the screen went haywire. Call the shop, they got me in and took care of my phone in about 15 min. Under warranty.Thanks

Review №120

2019-08-31 16:34:36

This is the place to go for your iPhone repairs. Fast, friendly, reasonably priced, and quality work. Where are you going to find that these days?

Review №121

2020-12-07 01:33:17

Employees are very nice and friendly. When i went in they attended me quickly and got my phone back good as new.

Review №122

2019-03-02 02:44:21

Awesome service. Had a cracked screen and it was done within the hour! Highly recommend JB.

Review №123

2023-10-13 04:50:48

Good customer service. Highly recommend them if you want anything fixed there

Review №124

2021-07-05 21:49:10

J b fix phone repair did what they said they would do, even when the problem wasnt fixed the 1st time time they corrected the problem with no questionsAsked.I definitely will refer them to friends in the area

Review №125

2022-08-09 03:50:49

Wonderful experience, very friendly and a quick turnaround! Thanks for making the phone new again

Review №126

2022-07-08 16:13:29

They keep your pictures and videos I don’t recommend them to be hones. I seen with my own eyes

Review №127

2019-05-17 15:51:08

Good place to come to when you need your phone fixed fast ! All employees really sweet and funny

Review №128

2023-12-29 02:14:45

Very good service#Gabriel good worker

Review №129

2017-07-09 08:11:24

Never open. Made appointmemt and was a flake. I remember the owner being a dish installer and had bad repputation. Something never change. I tried calling several times never answer. Took my bussiness somewhere else

Review №130

2018-02-08 19:25:03

Great service, guy is super friendly and fixed my friends phone fast and simple.

Review №131

2022-10-15 19:47:20

Best Experience Ever! Phone Fixed Very Quick. OMG. a Life Saver!

Review №132

2021-09-02 13:37:50

The price for services is very fair, but communication with staff is quite difficult. They may or may not be there during posted business hours.

Review №133

2021-05-04 21:17:54

Need your phone fixed with low prices. these guys cant be beat. I definitely will return here.

Review №134

2018-09-23 21:39:35

Good customer service, great work, realiable. Will highly recommend bringing your items for service here.

Review №135

2022-11-25 21:39:35

I came in with a loose charging port and he fixed it in less than 5 minutes!

Review №136

2018-11-11 01:39:48

Awesome guy fixed my phone fast! Very friendly and doesn’t mind walk ins!!

Review №137

2021-05-23 05:08:34

Amazing place he opened up his shop after hrs to fix my phone I needed for my Buisness. Try asking cpr to open up after hrs lol

Review №138

2018-03-11 04:51:44

I have had Juan fix a couple phones, very prompt and professional, & prices you can’t beat 👌🏼 I highly recommend his shop and services.

Review №139

2019-01-24 05:27:17

He fixed my phone in less than an hour. Im happy with my phone. Would recommend.

Review №140

2020-08-18 22:10:27

Great quality service with a quick turn around! Highly recommend for all electronic service needs.

Review №141

2019-05-07 23:22:53

Had my phone back for a week and the same problem is back. A young gentlemen reassured me that it was fixed. Waste of time and a waste of money. I will not return to this shop.

Review №142

2023-05-13 18:12:07

John is amazing. Great customer service.

Review №143

2020-05-15 00:51:48

Great customer service. Juan repaired my phone in under an hour!

Review №144

2018-12-15 14:54:30

This guy and his team work magic on troubled devices are very reasonable prices!💜

Review №145

2019-05-22 23:42:08

Very good repair shop. If you need it fixed, you cant go wrong bringing it here.

Review №146

2021-04-15 21:07:47

Great customer service, extremely helpful and very nice. Definitely recommend

Review №147

2018-08-04 04:05:28

We had two phones serviced at JB. Each time was a pleasure. Service was above and beyond the call of duty.

Review №148

2017-04-26 21:49:41

Does great work. Replacement screen looks and works great! Thank you Juan.

Review №149

2018-12-07 05:11:37

The boss is very nice.I am very satisfied with my screen repair.

Review №150

2023-08-24 17:39:55

Mr. Johnny very nice/ willing to help.

Review №151

2018-08-01 21:47:48

Hes never in the shop and if you try to make an appointment via phone, he doesnt pick up or returns the call.

Review №152

2019-03-16 06:50:56

Great work done in less than an hour at a great price. Definatley reccomend.

Review №153

2022-12-28 00:48:26

Fast and friendly service. Great price.

Review №154

2020-06-17 00:28:12

Came here with a iphone problem and the guys here helped me super fast with finding the solution! 10/10 would recommend!

Review №155

2019-07-26 06:46:56

Nice people they fix my phones there anything u need

Review №156

2020-10-15 02:18:38

Fast and easy. Juan has the best service in town.

Review №157

2019-11-01 13:28:53

Friendly knowledgeable staff, fast service and affordable pricing.

Review №158

2024-02-08 20:30:43

Excellent

Review №159

2019-06-14 03:15:57

Quick and quality service ! Best prices around No doubt 👍🏼

Review №160

2020-09-09 21:13:43

Don’t say your open if your not open, you waste peoples time (go to robot shark instead)

Review №161

2018-11-28 20:50:09

First time coming and I’m going to have to recommend this spot to everyone. 10/10 👌🏻

Review №162

2021-11-20 05:15:29

Jb fix is the best repair store in Gilroy

Review №163

2019-02-10 01:01:14

Great job fixed my phone new battery...

Review №164

2020-12-27 05:49:21

Went there to pick up an order and in and out in less than 3 minutes.

Review №165

2020-02-08 23:08:31

Very good service very reasonable price and fast

Review №166

2017-03-31 22:56:44

Awesome had my android fixed in a day

Review №167

2024-02-18 19:47:25

Excellent service

Review №168

2020-06-03 21:28:35

Great customer service and great prices

Review №169

2021-04-16 18:26:30

Awesome shop quick and easy service

Review №170

2022-01-30 16:56:00

Really affordable place to fix phones

Review №171

2020-12-27 06:17:46

Broke phone and were able to fix it in a day!

Review №172

2020-06-17 00:37:55

Friendly group, no nonsens, prices are good,timely.

Review №173

2019-08-30 13:31:08

Honest, quick, great customer service.

Review №174

2019-03-03 05:43:54

Fast, friendly! Highly recommend!

Review №175

2021-03-16 18:16:20

Very nice people, excellent service

Review №176

2018-03-13 22:47:28

Great experience! Very helpful.

Review №177

2019-12-17 23:42:20

Friendly, good price, and competent

Review №178

2022-01-27 16:58:47

Awesome businessThe best in town

Review №179

2019-12-03 23:41:09

Best repair shop in town.

Review №180

2024-02-09 20:17:13

Review №181

2017-08-13 09:36:49

Good prices and fast service

Review №182

2018-10-01 18:27:00

Juan you’re the BEST!Thank you.

Review №183

2022-01-29 02:13:29

Would be nice if they actually answered the phone

Review №184

2017-12-06 05:55:04

Very polite and fast service!

Review №185

2022-09-14 05:37:41

Fast fix and cheap prices

Review №186

2023-05-13 18:47:45

Good customer service

Review №187

2020-05-26 01:08:52

Essential in all possible interpretations of the word.

Review №188

2022-02-12 10:14:32

Awesome Customer Service!

Review №189

2019-10-28 19:09:22

Very fast

Review №190

2022-01-16 20:31:45

Knowledgeable repair for iPad.

Review №191

2019-11-30 00:51:02

Great repair 10/10

Review №192

2018-03-11 04:18:22

Review №193

2023-10-25 05:01:18

Good place.

Review №194

2023-09-26 20:44:49

Excellent services

Review №195

2021-05-21 17:43:38

Fast and cost effective !

Review №196

2018-08-25 01:10:53

Wasnt very impressed.

Review №197

2023-08-30 19:16:35

Geeat service!!

Review №198

2023-09-14 22:25:55

Excellence services

Review №199

2024-05-16 02:14:58

Very highly professional techniques