Jax Bicycle Center in Yorba Linda
Categories
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Bicycle store
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Bicycle repair shop
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Outdoor sports store
Location on the map
Yorba Linda, Orange County, California, US
Phone: +1 714-996-9093
Site: https://jaxbicycles.com/
Edit info
Site: https://jaxbicycles.com/
Opening hours
- Monday:10 AM–6 PM
- Tuesday:10 AM–6 PM
- Wednesday:10 AM–6 PM
- Thursday:10 AM–6 PM
- Friday:10 AM–6 PM
- Saturday:10 AM–6 PM
- Sunday:11 AM–4 PM
Total reviews rating 4.9
125 Reviews for Jax Bicycle Center 2024:
Review №1
2024-05-10 19:10:43I took my Trek 820 in for a basic flat tire fix the other day. (If you purchase a bike with the “flat pack” option for only an extra $50, you get free flat fixes for life. One of the best financial decisions I’ve made. Highly recommend.)I used to have to wait at least a couple hours for Jax to fix a flat, even on a slow day. Last weekend, Rider had my bike road-ready in half an hour. Very pleased with his service.
Review №2
2024-05-10 18:37:06Jax has always served me well from my first road bike (US Postal) to my Trek FX5. Always responsive, courteous and efficient. Never any condescending comments. Only helpful assistance. I recommend it 100%. Nothing but great service!
Review №3
2023-11-05 15:40:32Jax fullerton is a great shop. I’ve bought two great bikes (Trek Slash MTB and Trek Emonda) here. Both get ridden hard and tons of milage. Thomas is always able to help me out and keep my bikes running smooth.
Review №4
2024-04-20 01:54:07Went here for a shimano recall 4/16/2024 @11:44am 3 days after the guy Jimmy who assisted me hasn’t open up the crankset what bothered me so much is the lack of communication never did i got a text or a phonecall from them it was i who always ask or beg them for an update on whats going on if i would get my crankset replaced take note i checked Shimanos website and i new my crankset qualified for a recall base on number and code! Fast forward today 3 days after i called Wyatt answered and said Jimmy was out for lunch so i called an hour after, Jimmy answered the guy had the audacity to tell me you just called right! I said yes because i wanted specifically to call u regarding my bike he told me ill call u when i have an update on your bike! So i was pissed on his attitude towards me i called corporate and told them my ordeal Ms Ho i guess she was Vietnamese base on her accent helped me out and said she would handle the issue and talked to Jimmy! Voala a few minutes later Jimmy called me saying his fixing my bike opening it up and said my bike didnt qualify for a recall! He even Brag it will just be 15 minutes to put it back all together and i could pick it up! What a prick! If It took 15 minutes to put it back so i guess it will take 15 minutes to take it off and visualized it if the communication was good i wouldn’t get irritated its not not like they were too busy at all, if it was the case i understand if they told me sorry were just busy but if u visit their location theres no customers there its not like its a mall! Btw it was by accident i went to this location because JAX Fullerton was closing so the nearest location was Yorba Linda! If this was the kind of employees JAX have i’d close the store was thinking of upgrading my bike but with what i experience with this location i’d go somewhere else! Its not about the recall that pissed me off it was the attitude on how they handle my case imagine i brought it wednesday and friday last minute u would open it up and tell me if id qualify or not why that long i’d appreciate if u at least give me a headsup! But no what i got was You just called right will call you! What a prick!
Review №5
2019-11-14 17:09:16Great customer service! On both the occasions I went to the YL location I was treated with excellent customer service, and the staff were incredibly helpful and knowledgeable. I noticed the staff at Jax YL making every effort to help every customer who came in while I was there. I will definitely be back!
Review №6
2024-05-19 23:30:12Jimmy provided excellent customer service & was able to answer all our questions regarding your Electric Bike selection.
Review №7
2023-09-15 21:17:33Great customer service at both Yorba Linda and Fullerton locations from all staff members. Special thanks to Eddy at Fullerton for his recommendation for a bike for my son, and James at Yorba Linda store to arrange purchase and pick up at Fullerton. Smooth transactions, staffs were helpful and knowledgeable. Will definitely go back for more bikes or any services.
Review №8
2023-04-28 21:14:42Nice small compact store with all the essentials you need and can order if not there. Employee was nice helping me choose a new seat for my bike based on my preferences and even installed it onto the piece I took in where my old seat was installed. Answered my questions on different kinds of bikes and differences in tires which help me as I am an entry level biker who just bikes for fun and to get fresh air. Will definitely be back when I get my 4 year old his bike in the near future.
Review №9
2023-07-02 22:43:58I came from out of state for my nieces kindergarten graduation. I bought her a bicycle from a big box store only to discover the pedal brake didnt work. I took the bike to Jax in Yorba Linda. I told Jimmy about the issue and that I was flying out the next day. Jimmy put the bike on the rack, fixed the brake issue, gave the bike a once over, aired up the tires and told me I was good to go. Jimmy, thank you so much!!! Yall are awesome!!!
Review №10
2024-06-06 23:44:57Great job Eddy !! Jax bicycles has been my go to for years.